Reserve a Unit
10 feet by 10 feet Storage UnitMedium 10'x10'*
plus First Month Free
10 feet by 10 feet Storage Unit10'x10'* Storage Unit
- Outside Drive-Up Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
561 Nance Rd
Madison, AL 35757
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Madison, AL 35757
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Access Hours:
Reviews of This Facility
Nina Johnson
March 26, 2025
Wonderful customer service.!!! The best!!! Michelle was so patient as my aunt and I filled out the account while driving. She “hung out” with us :) She explained everything that we needed to know in detail. I felt as though I knew her. She was so welcoming. Thank you Michelle. I give you 10 stars ????????????????????You definitely deserve it!!!!
Tiheshela Holley
February 26, 2025
I got a storage here and Alison was very knowledgeable about everything. She made sure I understood how everything works. The customer service was excellent.
Andrea Gotera
February 24, 2025
So sad about this place, we rented a storage unit and the ceiling was in totally bad condition, we did not realize this until a storm occurred, all our stuff ended up wet and damaged because of rain and storm, they said to file a claim in our insurance which we did and haven’t had any answers yet, the lady in the office said we would not have to pay next month, my husband went there because they were charging next month and ask and the lady said manager said no, we have to pay completely the amount, this month free this lady offered, my husband did not ask for it but we thought it was fair and not even enough because we have a lot of damages since looks like they don’t pay attention to their units, they did not offer even move us to a different unit and the unit haven’t even been fix and it’s been two months!!!! Please do not rent at this place, looks like storage units are in bad condition and they don’t take care of it.
Sherry Martin
January 3, 2025
The staff was most helpful!!
Lysle Shields
November 28, 2024
Debra Tycer
November 23, 2024
Good facility. Inside and outside facilities. Well lit.
Joan Muhammad
October 20, 2024
Xander Massengill
May 30, 2024
Went here looking for some help with storage, facility was nice, and the manager was super kind and helpful! Definitely recommend
Loreal Bonds
May 28, 2024
Very clean and smooth process. The woman at the front is so nice and helpful. Will be back soon!
Marianne C Jackson
May 15, 2024
Teresa was very helpful.
Jonathan Jo Ski Love
April 30, 2024
Great Customer Service, Affordable prices, Clean & safe units!
rick clark
January 26, 2024
Kathryn Gruber
December 16, 2023
Easy access and reasonable pricing.
No Ri
November 7, 2023
Staff is very friendly and helpful. They listen to u and show u the best option for your storage needs
wayne murray
November 2, 2023
Quick easy sign up, and everything was as it should be.
David Ferguson
October 28, 2023
This location is a joke. I started off with a 10x20' unit paying a little over $100/mo. Before long, they increased it to ~$180 and I ended up paying $206/mo. They automatically adjust your prices up.. but don't expect them to adjust them back down. I called recently and mentioned that they have the same 10x20' unit listed on their site for $54.50/mo. I asked if they could adjust my rate down to that and I was told, no, that's just for new customers, not for customers that have been with us for as long as you have.. 3 years. Basically, the whole thing is a scam. They lure you in with a low price, and then drastically increase it because they're banking on the idea that people won't be willing to come pack up all their stuff and move it somewhere else, but I did. Also, this location hasn't had a working gate in a LONG time. Which means, especially if you have an inside unit, anyone can walk in, go to the inside and close the door and do.. whatever. We had stuff stolen but it's not worth the fight with them to try and get paid back for it, plus, you'd have to know everything that was stolen and we don't. So, with no working gate, don't expect your stuff to be secured at all.
Rayna Lynn
August 24, 2023
It was so easy to rent my unit. Everyone I spoke with was so helpful and kind.
Regaine Jones
August 3, 2023
Me and my husband have had storage here for 2 years now it wasn’t a good experience at first but this pass month or two had been amazing it’s always clean and I feel like are stuff is safe thanks to a young lady name Augustine she has amazing customer service experience. And she is what’s brightens up the place if it wasn’t for her being here I think I would’ve moved out. I hope I got her name right . I would recommend to my friends and family.
Jeff Shumate
July 16, 2023
(Translated by Google) No no no!!!!!!!! (Original) No no no!!!!!!!
Brannon L
June 29, 2023
This place is not maintained and in HORRIBLE condition! The security gate is left open 24/7. Everything I had stored there was ruined due to severe roof leaks. I have photos of all of my belongings covered in mildew and mold. I also have pictures of the ceiling that is covered in mold and mildew from the leaking roof. They say I have no insurance, which I have proof of on my monthly receipts. All of my belongings are a complete loss and no one will try to help rectify the situation. Update: yesterday 6/29/2023 I sent all requested items to the email address provided by CubeSmart. I haven’t heard back from them. As soon as this gets taken care of, I will post an update to let you know how easy or difficult this situation was made and what hoops I have to jump through to get the insurance reimbursement I am entitled to due to their negligence of proper maintenance. Final update: 7/15/2023 I had to go to my receipts from previous storage payments and found the insurance company’s name and search for information due to CubeSmart not having any record of me having insurance. After a long process I have been approved for my maximum insurance coverage and am receiving the settlement. This is the worst storage facility I have ever seen and it was in great shape when I started storage there under a different storage company name a few years ago. Please be cautious if you store with them and check to see if they fixed their security cameras and gate because neither have worked for months!
Jody Breeze
May 25, 2023
The fact that over the weekend and there is no employee on site and I just had it call and they walk me through everything
wetNreckless
April 18, 2023
Would not Recommend. Main gate has been broken for the past six months. Anyone can easily come in and break into a unit if they wanted to.
Wendy Rucker
April 7, 2023
Melissa was very kind, helpful and eager to please and get us all the information we needed to complete the process. We were very pleased!
Lauren H
March 25, 2023
This place deserves 0 stars! Gate is ALWAYS open, no security, can’t get a hold of management. My lock was broken and my things were stolen, along with many others who’s locks were cut and we can’t even get a response, call or find management!
Lettrice
February 10, 2023
Kierra the manager was amazing ! She went above and beyond to assist me:-)
Thalia F Love
January 31, 2023
I was able to save on this rental over what I paid previous company
Cowgirl
January 29, 2023
Amazing customer service
Carl Virgo
January 27, 2023
Office was very polite and helpful
Dana J.
January 21, 2023
Friendly staff!
Renaee McKinney Hamlin
January 20, 2023
Wonderful service by the manager Kiki (I hope I spelled her name correctly). She is so nice and takes the time to go over everything and answers any questions that you have. Super helpful. Such a better experience than I have had in the past & I have rented several storage units. The unit itself is clean and the entire area is well taken care of and safe. I highly recommend if you are needed a storage unit.
Christopher Mack
August 31, 2022
Keiara was Very professsional.
Antonio Townsend
August 31, 2022
Great costumer service!
Dylan Giles
August 26, 2022
Super easy to sign up and they will do whatever it takes to keep you happy
Barney C perez
August 25, 2022
10 star five stars starting with your Personnel at your location on Nance in Madison she was fabulous took care of me right away with no problems or issue she got me what I needed and it worked out very well thank you I hope this goes a long way once again thank you
napoleon perry
August 25, 2022
Great customer service skills
Kristen Hollingsworth
August 12, 2022
I reserved incorrectly and the associate on the phone corrected it for me quickly and navigated me on the proper method
Timothy Broadenax
August 2, 2022
Keiara helped me get my account updated and adjusted. She made it look so easy, and she had a pleasant attitude while doing it. She maintains the entire business in a great state of repair. She's a great asset!
Jonathan Ward
July 30, 2022
Calling this property and speaking with the manager I knew that I had made a great decision and choosing this location! Kiara was very patient, nice, and knowledgeable. Highly recommend
Been It Ent Jay Jay
July 30, 2022
Very professional and nice!!! Highly recommend
CorMariah Alexander
July 29, 2022
Great customer service. Keiara was very professional!
Eriq Alexander
July 29, 2022
came and talked with Keira Allison and she was being very helpful and would love to see more like her
Shay DontPlay
July 29, 2022
Keke was very professional And very helpful to me
Sentria Lowe
July 26, 2022
The store manager was the absolute best. She was friendly, knowledgeable and professional. She took the time to answer all of my questions despite the fact that I walked in minutes before it was time for her to close. It was a wonderful experience! I am sending anyone who mentions storage to Storage Sense!
Mark Kraemer
July 10, 2022
Kiki was awesome. Took good care of us and got a great price. Close to home
patches little
July 7, 2022
Excellent service from Ms Allison. Very fast process and answered all my questions.
Elizabeth Perez
July 5, 2022
Great new manager and very friendly
Jason De Castro
July 1, 2022
New owner! Great customer service. Clean facility. Good prices. Military friendly.
Babby Dee
July 1, 2022
Very nice and she was very helpful
Chanell Carter
June 23, 2022
The property manger Keiara is the best! Very professional and loves to make sure her clients and units are handled with care. Customer service is top tier. I would gladly rent from this location again.
Rich Reheuser
June 20, 2022
Jameelah Allison
June 20, 2022
Went into this establishment to see about a storage for a client and couldn't be more pleased with the atmosphere I walked into. From the moment I stepped in the manager was very welcoming and super sweet the building was nice and clean even the restroom. She was very knowledgeable and helpful. Definitely will be back
Jazmine Robinson
June 19, 2022
KeKe was great! From the moment I called the facility on Nance to meeting her in person. She was understanding of what was needed and provided the best storage unit. KeKe was absolutely unforgettable!
Mark Wilson
June 19, 2022
Keke was very kind and courteous, very helpful and nice to work with I would highly recommend this place!
Andreau Fletcher
June 18, 2022
Very nice
Tony Burwell
June 18, 2022
Very nice and professional highly recommend
Elton Chunn
June 14, 2022
The manager seemed to be knowledgeable about Storage Sense. She was very professional and nice.
Travon Langford
June 14, 2022
Kiki was very helpful. She was able to explain everything to me. She was very patient too
Billy Jackson
May 24, 2022
After visiting the storage sense, I found the new manager to be very helpful and knowledgeable. She answered all my questions and was able to take care of all my needs. I would definitely recommend this place!!
Dd Kk
January 4, 2022
deana newberry
November 30, 2021
I called and had several questions about pricing for storage spaces, boxes and others involving a big move I am making spoke to John Hanvey and that gentleman was very helpful and patient with all my questions and was very knowledgeable about it all. He’s a keeper
Adrian Mckinnon
November 27, 2021
APRIL WAS AWESOME!!!!
Ulysses Arabinko
November 26, 2021
John R CARNELL (Chief)
November 22, 2021
Packing supplies were just what I needed. Great customer service.
Joshua Ciszczon
November 12, 2021
Manager at this location is fantastic, we’ve had between 1-4 units for 6 months. Everyone is super helpful!
Diana Hunter
October 31, 2021
We have done business with this property for years now. Their property managers have always been very helpful! The new manager on site, John Hanvey has been "Johnny on the spot" (no pun intended??) in getting an issue resolved quickly! A thanks to Sherry Love also....appreciate all the help..
Khari Riles
October 28, 2021
Very easy and simple process to get the unit set up. John was very nice and helpful over the phone with answering my questions and providing assistance. Thank you Storage Sense! ETA: 11/22/22 Since they have changed to Cube Smart, my experience has still been great! KeKe was excellent in assisting me. She does a great job with the property! I will choose Cube Smart again if I ever need storage again. Thank you!!!
Cecilia Arabinko
October 20, 2021
John was all kinds of helpful with my moving and storage needs.
Megan Carter
October 20, 2021
I needed boxes and other moving supplies. John made suggestions on box sizes and other moving needs. He was super professional and knowledgeable.
Shonnelle Cummins
September 10, 2021
I was able to get a small unit at the last minute.
Lori Crevasse
July 12, 2021
Customer service was always terrific at the Madison AL facility. The area was always clean.
Sean Williams
June 30, 2021
Amazing service
Cynthia Garner Garner
March 18, 2021
Good business ??
indria qualls
December 10, 2020
James was very helpful and professional.
A Bush
December 1, 2020
Other than the people that were living in the unit next to mine, everything was good.
Bobby Jordan
November 30, 2020
James Griffin on Nance Rd in Madison, AL made the process extremely smooth, quick, and simple. I will be back. He was so nice and welcoming!
Jacque wilson
September 29, 2020
Blake Eilers
September 25, 2020
Stevie Delar
August 31, 2020
Great service!
Deanna Ardis
August 3, 2020
Hello, To whom it may concern, I would like to give THIS storage unit location with the AWESOME help of Mr. James Griffin I was very THANKFUL!! It was a last minute, that I had no idea WHERE I was to put my home items, & I was led here at this location & he went above and beyond the call of duty, to help me in my time of need. I’m so THANKFUL to him & I would highly recommend STORAGE & SENSE storage facility! The facility was very clean!!!!! I’m great full for the SECURITY that’s in place. Respectfully, D.
Yvette Harris
July 22, 2020
The manager of the site, James Griffin, was wonderful. It was obvious that he not only wants to rent you a unit, but that he really wants to help meet your need. He was knowledgeable, personable, and professional. I am so happy that I stopped by this storage space. I feel it is the right place for me. James doesn't just rent units...he genuinely cares about the customer. What a combination for a person in his position and for a customer.
Carlos Fernandez
June 1, 2020
Renting a unit from Storage Sense (Madison, AL) represented by Mr. Paul Young, the store manager, was definitely a five star rating plus more. Mr. Young's professionalism, demeanor, friendly personality and salesmanship were above reproach. His patience, knowledge and "bottom line up front" and detailed briefings, both verbal and "walk thru" in all things customer are to be commended. He made me feel welcomed, relaxed and engaged in all transactions. These are very much appreciated. It is not often that I would come across a customer service representative that upholds the true essence of "customer service" at its highest degree. Thank you so much!!!!
VDJ MikeyMike
May 28, 2020
Sequita Bartee
May 26, 2020
Michael Blaylock
May 1, 2020
Nice manager. Super clean facility.
Nimsay Nosksaj
April 27, 2020
Mr. Paul Young was a delight to work with. He was really personable and made sure my storage needs were met. I would recommend this storage facility.
Jason Wilson
April 16, 2020
They were extremely nice and helpful with me!
Demetrius Ewing
April 7, 2020
Traig Tyler
March 16, 2020
I appreciate Paul at storage sense always helpful and remembered to give me call when a unit came available not many people would do that. I highly recommend storage sense if you need a unit on nance road.
Rebecca Mills
March 14, 2020
Paul was great! Very friendly, efficient and easy to do business with. Unit was clean priced much less that the other guys down the road. Highly recommend-
John Ashby
February 4, 2020
Nicole Claytor
January 25, 2020
Tom Guza
November 27, 2019
Kay Payne was excellent during the rental of our trailer space. She covered all the details and was very helpful in understanding what we needed to do.
sandi speer
September 7, 2019
Easy process, great staff!!!!!
Tammy Surles
August 8, 2019
Great place to store your items! Secure, clean, and very friendly staff! Highly recommended.
Mike Stokes
August 5, 2019
Man, these guys are the most professional I've dealt with in the moving/storage business. The store manager at the Huntsville store on Nance Rd. was awesome. I actually told him that I dreaded calling because my customer service experience with businesses like this has not been good. However, he was extremely knowledgable, easy to work with, and helpful. If you need a storage solution, short or long term, you should use these guys.
Byron Stewart
July 15, 2019
daniel suh
July 6, 2019
Paul was great and won me over to this storage unit. Thank you
Phillip Zink
June 29, 2019
Paul was a big help and super friendly. Thanks for making this easy on us.
Emily Swearinger
June 28, 2019
Jannise Davis
June 14, 2019
I had the pleasure of working with Orlaina Francis! She help me so much! I really appreciate all that she did for me! Thank you again!
LeChelle Wade
May 18, 2019
Poor taste with the Advertising Board mentioning....“being hot as your girlfriend’s sister” Just tasteless!!! I would not rent here because it’s obvious simple minded people are working here.
John Brinkman
May 4, 2019
James Jacobs
April 18, 2019
My experience at Storage Sense was great.
Tina Maddox
March 23, 2019
5 Star service from the manager, Paul. He was friendly, efficient, and professional. Units are clean, secure, and convenient. Very happy with my choice to rent here!!
Wendy Rose
March 21, 2019
Echas Programs
March 15, 2019
Clean business atmosphere . Cordial service.
avitra johnson
March 8, 2019
Wade Fox
February 16, 2019
My experience was quick, easy, and affordable.
Diana Murdock
February 1, 2019
This was such a smooth rental experience! Paul was such a pleasure to work with... great customer service!!!! ??
Tracy Wickel
December 31, 2018
Very friendly. Very informative.
Joe Metoyer
December 29, 2018
Awesome customer service and overall great experience. Paul Young, the site manager, was extremely helpful, professional, and courteous. The storage unit was clean and ready for me to move in immediately. Will definitely return for future business as the need arises.
David Beier
December 18, 2018
Very nice facility. Property manager Paul was very attentive, explained how the facility operates, hours, rules, and answered all questions. Gave a tour of the site and demonstrated the use of the gate. Followed up with me at my unit as I was getting items moved in.
William Barnett
December 13, 2018
Great place
Michael Wistafke
December 10, 2018
Clean set up
Michael Shipma
December 9, 2018
We needed a lot of storage space in a short amount of time. Paul really helped us out. He showed us the options, and we were able to get what we needed. Very pleased.
Augustus Smith
December 7, 2018
Paul did an excellent job with his customer service and making us feel part bbn of the Storage Sense team. Thumbs up & I will be recommending them to others.
Dianna G
December 7, 2018
I had checked some other storage places in my area. This man knew answers to all my questions and was not pushy or forceful. I enjoyed working with him.
Barbara Stansky
November 30, 2018
StashaO
November 20, 2018
Byron Stewart
November 17, 2018
Daniel Williams
November 2, 2018
Gentleman that leased unit was friendly and helpful. Unit was in a well lighted area. Unit was accessible after business hours.
Marcia Freeman
October 30, 2018
Customer service at this facility is fabulous! I had a problem that was mutually resolved. Management at this location is the BEST!!
Nicole W.
August 11, 2018
Shawna Medzi
July 12, 2018
shawnadara
July 12, 2018
Tim Scott
June 22, 2018
Staff was very friendly and helpful. Storage units are as expected.
Jacob Hammond
June 6, 2018
Clean facility, Lechelle was great & gave me the unit I needed.
Cara Goodmon Royster
June 1, 2018
Roger Goodmon
June 1, 2018
Slade Swinford
May 16, 2018
Tyler
April 26, 2018
Danielle Davis
April 2, 2018
Between the location, security, & personnel (Michelle).. my storage space is worth every penny! -Michelle is the best though :D
Nicole Prince
April 2, 2018
LeChelle was very nice when I came in here rushing to get a box to ship something's to my husband overseas.
Tim O'Brien
March 29, 2018
Nice place, clean, well maintained. Michelle, the manager, is great to work with and will get you fixed up with what you need. :-)
Sheila Eisenzimmer
March 1, 2018
Since the first time we walked in to secure storage fall of 2017, Michelle has been great to assist us. We have stored for 8 months and she has always personally greeted us, knew us by names, and assisted us with any needs we had. We are happy to recommend Extra Space Storage & Michelle to anyone needing temporary or long term storage solutions.
Mike Jenkins
March 1, 2018
Michelle was great. The original storage unit that I reserved was not what I was really looking for and she gave me some other options. It is the perfect location from where I live and the facilities are very well kept.
Greek girl
February 24, 2018
Michelle was very helpful! She went above and beyond! In this day of crappy customer service, it was nice to know that places LISTEN to their customers and try to help!!!! A+ Service
Matt Ragland
February 23, 2018
Michelle did a wonderful Job getting me signed up for 2 units. She is the Onsite Manager but she cared for me and looks after the Units like shes the Owner. The Units are clean, lighting is great and in a great location. 5 Stars!
Thorn Mage
February 13, 2018
Thomas A. Harrell JR
February 10, 2018
Great service, friendly staff, very clean storage area. I've been with them for years, with no plans to leave.
Airielle Gregory
February 5, 2018
Michelle is AMAZING!!!! She's so attentative remembers who I am super sweet kind and helps me whenever I need is. Best customer service I've ever had. The place is always nice and tidy.
Randy Kuby
January 25, 2018
Great people to deal with. Very knowledgeable and took time to make sure I got the right unit for my needs. Explained every step in detail. The grounds and office was very cleaned and organized. The units are safe, well lit at night, easily accessible. I would highly recommend them to anyone without hesitation!
Jamie Wilson
January 23, 2018
Dealing with Michelle was great and setup was quick and easy.
Terrence Randolph
January 23, 2018
Had an unexpected need for storage space a few month's ago. After doing some research and making several calls, we were blessed to come across Michelle and this great Extra Space Storage location. No matter the arena, Michelle has provided perhaps the best and most sincere customer service that I have ever received. She has gone over and beyond to assist us with our unit and maneuvering the facility. She very patiently explains all of the details of the agreement with us (as needed). She even offers bottled up water to us as a courtesy (very much comes in handy). Very clean and new feel to the location. Feel very comfortable and safe with my possessions at this place. I appreciate that my business is valued (at least by Michelle). Highly recommend.
HP
January 19, 2018
Michelle ,the store manager, was great. She so professional and nice. The property was really clean. She was a joy to speak with and do business with. She's a really big asset to your company,her customer service was excellent.
Vee Hug
January 18, 2018
If we could give the Manager, Michelle Woods at Extra Space Storage on Nance Road 100 stars we certainly would. She has exceptional Customer Service Skills and is a pleasure to do business with. Michelle listened attentively to our needs for storage space as we are new to town. We made an appointment at another storage unit prior to moving here and upon our arrival to that storage unit we were very disappointed because we came there with moving truck and ready to off load our household goods and that experience turned out to be total deceptive according to photos online. We immediately begin our search to find a new place. We did a search and came across Extra Space Storage and as we pulled into the driveway, we were very pleased to see how clean and secure this gated unit was. We saw Michelle on the property and immediately explained our situation and she immediately invited us inside the office and listen very attentively and immediately knew exactly what we were looking for and showed us units that were very clean, with great prices, well lit and great security measures in place. She is by far THE BEST Storage Manager we have ever had in all of our years of renting storage space. So if you are searching for a friendly onsite Manager like Michelle Woods with great Customer Service Skills and who knows how to assist customers in finding exactly what they will need for storing their personal belongings that has *clean units to secure your belongings, *great prices that are very reasonable *safe and secure gated storage areas, very good lighting throughout the property (bright lights indoors as well as outdoors), then look no further because once you stop here then you will understand why it is so important to us to inform others of how great Michelle is and how pleased you will be with your Storage needs. As a matter of fact we were so pleased that we rented a second unit until we find our new home. Thank you Michelle for assisting us with finding a safe and secure place to store our personal belongings while we continue our search for a new home, without being concerned about our household items. We are very thankful to you for making our stay in a new state a pleasant one and for helping us find the storage space that we needed. If you are looking for storage space, you won’t have to look any further because Michelle Woods at Extra Space Storage on Nance Road will assist you in finding exactly what you are looking for. Check it out today, you will definitely be glad you did!
John WOOD
January 18, 2018
Michelle was very nice and very professional
Jannie Jones
December 2, 2017
Excellent experience, very professional, and very clean facility.
Noah Wolf
November 2, 2017
Will work with you very nice place
Nancy Harris
October 30, 2017
Michelle was very nice and professional made my storage experience easy
Jerry Martin
October 30, 2017
The new manager Michelle is more than helpful and always friendly! So happy she is at this location!
C. Massey Griffin
October 18, 2017
I just rented from these guys for the second time and both times have been extremely easy and affordable. Thank you guys!
ben porter
September 26, 2017
Best place that a customer can get storage from. Fast, friendly, and convenient. Michelle Wood over at Nance road was very helpful and I'll be using that location again very soon because of that, thanks again Extra Space and a special thanks to Ms Michelle Wood
JOHN GRAY
September 23, 2017
Mitchelle was very helpful and really took the time to make me feel comfortable about my rental. Highly recommend her property, especially after visiting the one on countyline rd, the 15 min drive is worth the experience.
Petrina Palmer
September 22, 2017
My experience was amazing! Michelle helped so much!!! I did not choose the right storage unit and Michelle worked with me and got the perfect one! She was awesome, helpful, courtesy and whenever I call her about anything or stop by she is always on point!
Nick Barbre
September 7, 2017
Michelle is awesome! Superior customer service. Recommend 10/10.
Mamie Wood
August 26, 2017
diamond booze
August 25, 2017
Miguel Candia
August 16, 2017
Clean...very clean
James Townsley
August 4, 2017
Jana Killen
July 19, 2017
Very efficient personnel (April), professional, and personable!
David Hester
July 18, 2017
PETER IFEKA
July 5, 2017
Continuously increasing ones payment will lead to looking for another storage facility. Since Extra Space too over, there had been two increases already. I can find a cheaper storage elsewhere anytime, if this continues.
Nyalah Bethel
July 3, 2017
My experience with extra space storage was great!!! I will definitely be using them in the future if need be.
Harold Fowler
June 19, 2017
Very clean and very well kept, easy to contact staff and good place to store.
Austin Reed
May 18, 2017
Shauna Graves
April 28, 2017
Very clean/organized property. I was very impressed with the manager, April. She is always professional and friendly.
Heath Blasingame
January 29, 2017
Nathanael B.
January 28, 2017
This is probably the best storage facility I've used and I've used many. The staff are amazing. Very friendly and professional. The store manager April rocks! Every unit and size you need.
LaTausha Holden
November 26, 2016
Great service, friendly staff, very clean storage area. I will do business with them in the future
Melba Southard
October 27, 2016
Great service on phone
Teresa Bray
October 26, 2016
I went in to check on a storage unit at the Nance Road location and have to say that the facility and the lady working there were very pleasant. The front desk area was very neat and clean. Karen (I think was her name) was very personable and explained the policies very clearly. She took me on a tour of the facility and I was impressed by how clean the storage units are. I will not think twice about renting from Extra Space when I get moved to the area.
Sas 677
September 27, 2016
Clean
Phillip Watts
September 2, 2016
My experience was great here. Renting for over 3 years from long distance. Whenever I was in danger of being late with payment, I could count on a courtesy call to avoid fees. Incredibly accommodating and pleasant to deal with staff. Highly recommended!! 5??
Kaye Reynolds
August 9, 2016
We rented a unit 8/16 at a rate of $76 for a 10x12...one of the lowest rates we've found. It took 3 months to get them to take the correct amount out of our account partially due to there being a different person in the office the first 4 times I went in. It was finally taken care of. As of 1/17, they raised our rent to $87. I called to find out why and they said they sent a letter letting us know of the increase. We never received a letter. Their reason for the increase is "because we were paying such a low rate compared to the average of storage units in the area". They don't tell you when you sign the paperwork that they'll raise your rent in a few months because you received a good rate. All that being said, the facility is very cleaned and well maintained.
tommie brooks
June 30, 2016
I was very impressed by the Nance location, it was very clean and Jessica was amazing. She is very helpful and happy, she seems to enjoy her work.
Tim Whitlow
June 2, 2016
Clean and Jessica is very professional and was able to answer any question Definitely recommend the Nance location.
Felisha Otts
April 25, 2016
Clean and Jessica is very professional and was able to answer any question I had about storage. Definitely recommend the Nance location.
GLloyd Philpo'tt
April 5, 2016
Corey Gillis
March 1, 2016
Carin Larson
January 19, 2016
Great location! The storage areas were always very clean and well kept. The office staff are always friendly and helpful.
Elizabeth Ward
April 21, 2015
Paper work too way too long.
Brian Mckelvey
March 17, 2015
Great location for us, only a few blocks from our new home. Storage lockers were super clean and access is secure with the coded gate lock. Very helpful people. Thanks. BM
Sarah Johnson
November 9, 2014
This is a busy location with excellent customer service! I recommend this location to anyone that is looking for storage.
Ja Mon
September 29, 2014
Wonderful staff! Would definitely recommend and consider using them for my future storage needs!
Melody Rivera
September 27, 2014
I have to say Jeff was so helpful respectful .. Great customer service!!!!
Haydee Holliday
September 23, 2014
I've done storage spaces in other states and this location is amazing! Ms. Belinda is happy to answer and solve all my concerns or questions. Rent a space at Extra Space, you'll be happy with their professional customer service and how well kept the Nance Road facility is. Thanks Ms. Belinda!!!
Randy McDaniel
November 21, 2013
Customer service has been great. Easy access and plenty of lighting if loading or unloading after dark. I would definelty recommend this location for your stoarage needs.
