Reserve a Unit
10 feet by 20 feet Storage UnitLarge 10'x20'*


10 feet by 20 feet Storage Unit10'x20'* Unit
- Outside Drive-Up Access
A one-time administrative fee of $29.00 will be due at move-in. Similar to how you protect your home and valuables, insurance and a lock are required to secure your storage unit. We offer affordable insurance options and secure locks at the time of rental.

20485 El Toro Rd
Mission Viejo, CA 92692
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Third Party Insurance or Protection Plan Options Available Protect yourself against the unlikely loss or damage of your belongings with insurance.
- On-Site Manager: Our manager lives on site for added peace of mind.
- Bi-Lingual Manager: Our team is ready to assist Spanish speaking Customers. Se habla español!
- Online Payment Options: Skip a trip to our office by paying online.
- Around-the-Clock Video Recording: Our cameras are on day and night.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- Free Move-In Truck: With our free move-in truck, you'll get the job done more quickly.
- Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
- Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.

Mission Viejo, CA 92692
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 25% Off † — with a no - commitment reservation.
Hours:
Office Hours:
Access Hours:
Reviews of This Facility
Raegan Rascoe
December 27, 2024
I loved that Sue called me right after reserving a unit. We had a nice chat & she is very welcoming. Unit was ready & clean as promised. Very happy so far!
SoCal Speed
December 18, 2024
Sue at the front desk is very sweet and incredibly helpful. Rare to come across people genuinely looking out for your best interest. Safe storage easy in and out gated access.
Sean Carroll
December 14, 2024
Sue is the best. Best experience I’ve had with any storage facility. Very convenient location, clean and secure. Wish I would have moved my stuff here sooner. Thank you Sue!!!
Ricki Post
December 12, 2024
Sue was amazing! Very clean and safe property. We rented a 10x10 and she made the process quick and easy for me and my wife .
Mike Murphree
December 5, 2024
I had a great experience with Sue and Jerry at the Mission Viejo location. They were very attentive to my needs and answered all of my questions. The site is clean and well protected, and offered the best rates in the area.
Kevin Ward
December 5, 2024
Sue and Jerry were extremely helpful and the unit was spotless. Great facility!
Charissa Voss
November 30, 2024
Conveniently located for our needs. The monthly fees continue to increase, but that is also partially out of the company’s control due to inflation. I prefer that they were open later, perhaps 24/7, for those people who cannot always adhere to the “9-5” lifestyle. The reason I can only give a 3 star ?? review is because despite the friendly customer service and overall cleanliness, as well as the convenient location, the reality is that my unit DID get broken into and items WERE STOLEN! CubeSmart DID alert me, a police report WAS filed and the Insurance DID pay my claim in a very timely manner.
darren taylor
November 14, 2024
Sue was absolutely awesome. Very thorough. answered any question that I had.
Christopher Cisneros
November 13, 2024
Amazing customer service! Jerry was very helpful and able to get me an amazing deal. Thank you!
Lo Andrade
October 23, 2024
Extremely easy rental process. I filled everything out online and was able to access unit the very next day through the app!
Cathy Conley
October 22, 2024
This is a great storage place. They are lucky to have Sue, she always super friendly and super helpful and available to answer any questions. Very clean and well run place
Selene Fierro
September 28, 2024
Sue help was amazing ?? i love my unit. Thanks for everything ??
Stephanie Zierke
September 21, 2024
Amazing service, very friendly
G W
August 26, 2024
Michael Ramoska
August 16, 2024
Fabulous service by the CubeSmart manager, Sue. I highly recommend contacting the CubeSmart Mission Viejo, CA location.
Luis
August 5, 2024
Getting started was a breeze. Place is clean and secure. Management (Sue) was welcoming and knowledgeable about everything I would need in order to have a good storage experience.
Sally Ault
July 6, 2024
Sue was so helpful with us in renting our unit. We are repeat customers and are always happy to come back to Sue! First class service and the storage facility is always neat and clean! Thank you!
Justin Donaldson
July 1, 2024
I stay at Cubesmart Mission Viejo for one reason and one reason only, Sue. Sue provides the best customer service I have ever received anywhere. Customer service matters to me and is the number one factor when deciding where to spend my money. Despite how much they have raised my rent since Cubesmart took over, I will always be a Cubesmart Mission Viejo customer as long as Sue is there.
José Ayala
June 20, 2024
Small facility that is kept clean. The on site manager is wonderful, always friendly and honest. The only drawback are the rental rates and the constant increases. If you need a secure storage without weirdos hanging around the area, this place is great.
Dennis Miller
June 8, 2024
It was a quick and easy process getting started as well as closing out. If the need arises again or friends or family ask. I would definitely recommend this location. Safe, Convenient and secure.
Fred Bruns
June 3, 2024
The management is so helpful and easy to work with.
connor harris
June 1, 2024
Sue was awesome!!
Candy Mack
June 1, 2024
Sue has been wonderful to work with. We have rented units with her for quite some time. She is courteous, helpful, and very knowledgeable about what will work for her customers needs. We so believe in her and her commitment to her customers that we have brought family business and personal to rent multiple units here. She is a gem.
Lindsay Phillips
May 24, 2024
Very professional Smooth transaction
Jeff Mack
May 23, 2024
I have been doing business with Sue at Cubesmart for several years! She is professional, always helpful, efficient and knowledgeable about all things storage! We have many choices to rent from and always come back to Sue….our family is presently renting 3 storage units from Sue! Jeff Mack
Suzanne Poole
May 23, 2024
Sue was extremely helpful, super sweet girl
Jake Yarter
April 29, 2024
Just reserved our unit. Have not moved in yet. Was able to reserve our unit on a Sunday after business hours and lock in my pricing with ease. So far, so good!
Josh Uzelac
April 25, 2024
Sue at Cubesmart has been awesome! She helped me find a unit and navigate all and any concerns I had. Working with her was excellent! Highly recommend. The customer service is so good here i don't want to use any other storage facility!
Susan Grover
April 17, 2024
Jasmine Som
April 4, 2024
Great service and very responsive. Sue was a very sweet and helpful lady. Was able to answer all our questions and left us feeling very confident of our new storage unit. Definitely recommend if nearby and in need of a unit
Steve L
April 3, 2024
Melinda
March 28, 2024
Easy to rent. Sue was friendly and had lots of great tips and reminders.
Lisa Anglesea
March 4, 2024
Always a safe and secure place for storage with a great staff.
Chris Nommensen
March 2, 2024
Great staff - easy setup and exit! The app works great too!
Elizaveta Medvedeva
February 23, 2024
Extremely grateful to Sue who really helped me through the process. She is a good person and she cares about her people.
Matthew Ryan
February 22, 2024
Every time I see sue, she’s always so sweet and helpful. We had to cut my storage lock after losing the key, and she helped us within 45 minutes even though she was clearly very busy. I can’t express enough how grateful I am to be able to trust the facility and enjoy her warm and helping personality.
Ryan Wojtkowski
February 21, 2024
After 20 years we finally moved away. Sue has always been very helpful and always been available for all our concerns. You will be in good hands with her.
dave reinhardt
February 19, 2024
Monica Todd
February 9, 2024
Sue was very patient and helpful when I was deciding which unit I wanted. I’ve rented here before in the past and came back for the great service. Thanks CubeSmart!
William Wise
January 7, 2024
Amy Haskins
January 7, 2024
Sue was such a great help at getting my unit all set up! She showed me a few size choices so that I could feel confident that I had the right space. Everything was very clean, and the price is also reasonable.
Abby Schelstraete
January 6, 2024
Great welcoming staff. Very informative. Broke everything down quick right to the point. Even helped me with setting my combo lock.
Gerald Addy
January 3, 2024
Office staff was very friendly and explained everything very thoroughly. Location is good, security appears pretty tight. No issues so far. Very happy.
Monique Leneker
December 29, 2023
Exceptional customer service by Sue! Thank you! Facility is clean!
Savannah Leneker
December 28, 2023
They were amazing here. Sue just made the experience so easy. She went above and beyond through the process with her customer service.
Fardad Mahjoob Khaligh
December 19, 2023
Cheryl Gwartney
December 1, 2023
Mission Viejo location Sue has been very helpful and a pleasure to work with. Should I need to rent storage again I will come back and work with her. *****
Laura Fouts
November 12, 2023
Bob AND SUE are wonderful
Kevin Iribarren
November 4, 2023
Everything is clean and the people that work there help with everything or find a solution.
John B Wright
October 25, 2023
I’ve used several storage premises over the years. I suppose they’ve all upgraded; but this one stands out for all the quality improvement and customer service consideration. The guidelines are clear and appropriately protective for all concerned. This particular unit also stands out for the know how and care shared by Susan, it’s onsite manager.
Ruben Cuellar
October 23, 2023
Staff was amazing, explaining every thing in detail. Showed me to my unit. Very helpful.
Dan Harris
September 27, 2023
Thank you to Bob and the team at CubeSmart on El Toro in RSM for their excellent service! Sign-up and move-in were easy and flawless.
Thierry Poli
September 24, 2023
Clean efficient easy access
Ryan Tarzian
September 17, 2023
Great service and a pleasure working with Sue. Helped us find the perfect unit.
Sharon Rascon
September 17, 2023
Wonderful customer service. Very efficient and thorough. Sue is always willing and able to make your experience a memorable one
Matthew Nobody
September 12, 2023
Ok so far it's been very easy an smooth. they have not completed the move yet but they were very nice an very easy to set up. Im sure there will be another option for review once job is completed. Thank you also they told me on phone that I get a discount rate of 145 an hour witch in my mind is a great deal. Look forward to wo with them
Joel Basiliere
September 12, 2023
Clean storage units but alittle out dated compared to the many new storage companies that are in the area. I picked this one because it was $98 for a 5x10 for 12 months, would have kept it for that long at least, and now they are raising the price of my unit to close to the brand new fancy storage companies. And they force you to buy their insurance. I understand price increases but at least follow the promotion that was advertised before you start. And it was a 25% increase so watchout for that one.
Phil Gaebler
August 26, 2023
Very friendly and informative staff. Competitive rates and clean facilities.
William Kidd
August 26, 2023
Quick and easy process, from calling and scheduling to getting the unit, thank you Sue!
Ryan Pilant
August 25, 2023
Very clean! Lovely view of the canyon!
Ramon Hernandez
August 24, 2023
Customer service is very good and friendly ????
Justin Livingston
August 23, 2023
Units were clean, readily accessible and driving lanes were not clogged up with traffic and parked cars from other tenants accessing their own units. Also, staff was friendly and helpful whenever I had a question.
Roger Mayer
August 22, 2023
Very clean and well-kept facilities. Reasonable rates. Great front office service.
Marcy Collins
August 20, 2023
Raquel Prado
August 19, 2023
Sue was so helpful and so nice! this is the cleanest storage unit place i’ve ever seen and with the best prices.
Sandra Galbraith Cash
August 18, 2023
Nice online special and the manager was excellent helping us get started. The facility is well maintained and secure. I would highly recommend them.
Jack Nester
August 17, 2023
Management was great, her name was Sue. She was great through the whole experience. Made me feel very confident my storage requirements were all set. Everything was done well. Will recommend Cube smart to anyone.
Matthew Salisbury
August 11, 2023
Sue is wonderful. Affable and professional, she is attentive to tenant needs. Facility is well maintained, with flat dollies available to use. Generous access hours. Would rent here again if the need arose.
Antonio Bummer
August 10, 2023
Great service and reasonable pricing. The units are nice and clean!!
Brian Helmick
August 10, 2023
Sue was very helpful and made the sign up for space easy! She showed me the space and was courteous throughout the process! Thank you Sue!
Julz Bartholomew
July 1, 2023
Omg - can’t be any happier! Sue is absolutely the best! So Harlow with all my questions. Gave me great options for units. Super sweet! Easy sign up and easy protocols! Pretty setting as well! Good price match for the area- call sue!!
Rylynn
June 29, 2023
Lauren
June 24, 2023
Super quick and easy experience. Found an affordable unit and am very pleased with how seamless the process was to sign up.
Farhana Hossain
June 24, 2023
I have a wonderful experience with CubeSmart. I met the most wonderful person, Sue, who helped me just like she would to her most beloved person in her life. I cannot thank her enough. She is very faithful and extremely helpful.
Jeff Stewart
June 16, 2023
Cost, security, facilities & location. CubeSmart rocked it for us and very much appreciate it!
Akbar Baha
June 14, 2023
Very smooth transaction, no hidden fees, friendly and professional employees, very safe location and space.
Erika Chambers
June 11, 2023
Sue is the best:)
Soyarda Sor
June 2, 2023
Clean office and unit, Sue is very helpful and approachable. She explained everything clearly and answered all of our questions. We got a promotional deal so this was the best price in the area as well.
Ruben Medina
June 2, 2023
I love the storage place. Sue the manager there is a very nice lady, always willing to help. Love this place.
Amanda Helgeson
May 26, 2023
I've been renting a unit here for a very long time. The facility is clean and safe. It's been great. SUE especially has been super helpful, attentive, and kind. She has been there a really long time and knows her renters. She also always knows what units are available and is always there to help you any way she can! Whenever I go to the front office, I hope she's the person in there at the time to help me! Convenient location for me too. Two thumbs up!
Eric Knudsen
May 21, 2023
Bob was a real pleasure. He is a great representative for CubeSmart.
David Navarro
April 29, 2023
Sue represents the highest levels of customer service I have ever experienced! Information was accurate, answered all of my questions, and her attention to detail made my wife and I feel as though we were in great hands. This was our first time shopping around for storage units and we did not have a clue were to begin with, like what size we needed, but Sue asked the right questions and made us realized we needed a slightly bigger storage unit than what we were thinking of getting. You can tell Sue takes such pride in her work by looking at how immaculate the grounds are, we felt assured that our belongings were safe and secured here at CubeSmart.
Jess Augustine
April 28, 2023
Efficient and organized operation. Sue is very knowledgeable.
kari dunagandinkel
March 30, 2023
Great Experience, Friendly Service
Andrea Bryant
March 21, 2023
Gate code didn’t work and there was an unknown lock on my unit when I arrived. I couldn’t access it, even though I paid for it. Waiting on a call from the manager. Has not happened.
Zam Z
March 20, 2023
$29 "administrative fee"? Nope! taking my business somewhere else.
C.J. Sobrito
March 14, 2023
Excellent customer service by Sue!
NANCY AYALA
February 16, 2023
Sue was very helpful throughout the entire storage rental process!
Richard Stones
January 31, 2023
heather kao
January 28, 2023
Dawn Hill
January 12, 2023
We have not moved our items in yet but so far, the customer service has been excellent. Thank you.
AnneMarie Nething
December 18, 2022
In a pinch Cube Smarts’ on line rental process is a seamless process. Within 15 minutes, I had a unit secured. The property in Mission Viejo is centrally located and clean. The on-site manager Sue made the process very pleasant!
Kristine Karila
December 17, 2022
Sue is so nice, helpful and professional. The storage unit was ideal. The cost was too high and didn't like the policy of not prorating if leave early before the invoice month end. Thanks Sue!!!
Lara Healey
November 27, 2022
This is what premier customer service should be. From the phone call, to the in-person tour, to signing the contract, Sue was attentive, informative and friendly. She had an answer to every question or concern I had. Grateful for her help and confident that we chose the right location.
Bill Grider
September 7, 2022
Parker Leung
August 30, 2022
Reservations here don’t mean anything. If you don’t like emails and texts just drive there.
Di Venter nee Cremer
August 27, 2022
In one word.... Sue! She's so great to work with, finding the perfect fit space for me, always helpful on the phone or in person and making move out process so simple. I would definitely use this facility again
Kurt Williams
August 24, 2022
Easy access and plenty of large units to choose from. Friendly staff!
Michelle Martin
May 3, 2022
I have used other storage facilities in the past but what sets CubeStorage apart is the personal touch CubeStorage offers. I received a phone call within about a minute of reserving a storage space online. I was actually a bit surprised, but I quickly realized how important this was because he provided me with valuable information. I moved in on a Sunday and the on-site employee, Sue (yes, they have an on-site employee!) let me know this was her day off, but provided me with information on how to access her if I had any problems at all. She reiterated all of this in a text, again encouraging me to reach out to her on site on her day off, if I had any difficulties. This is a level of personal support that is lacking at larger storage facilities. This is so important and instills a sense of confidence in me. I also believe the prices are very competitive.
Michael Grambusch
April 16, 2022
Terrence Yacap
February 24, 2022
Very speedy response and helpful management once onsite.
William Ferguson
February 3, 2022
Close to my home, easy in and out, Friendly people to work with.
Patti Trevino
January 21, 2022
Sue is the best... so professional.
David Means
August 7, 2021
Yanira Ruiz
March 29, 2021
This was my first time renting a storage unit and was a little nervous. Storage West made the whole thing very simple with no issues at all. They were flexible and super helpful. Sue, the manager, was so understanding and was very helpful every step of the way.
Jennifer Nafisi
November 29, 2020
Easy pull up and store your stuff. Reasonable rates, and good location.
Ron Man
July 17, 2020
It’s ok
CWP
June 9, 2020
Great Customer Service
Ted Feilmeier
December 28, 2019
It's a fine place to use and clean, very accessible off of El Toro Road.
Kerry Kramp
October 9, 2019
I had a complicated double move planned and was looking for storage space that could accommodate multiple households of furniture that were going to be moved over a 6 month period of time. Sue Chicoine is the Facilty Manager and I have not met many people who are more kind, helpful, and considerate as Sue was during our whole transition. She helped find the perfect unit for our needs, she was always available when we needed her help, and she made us feel very good about our whole experience. We would highly recommend Storage West on El Toro Rd. for your storage needs and we think you will also appreciate how great Sue is with all of her renters !!!! Thank you
Susan
August 30, 2019
Kolu Kahumoku
December 24, 2018
The staff here is So helpful & understanding! I scheduled to use the moving truck unfortunately I had to reschedule a few times & I thought I was gonna run into issues, but I was pleasantly surprised the staff were totally understanding & happy to helps us out. I would highly recommend this location for anyone in the area looking for storage.The units themselves are decent size for the cost. ??????
Slavic Stolyarenko
July 27, 2018
Great service! Friendly staff!!!
Hoss Cartwright
April 28, 2018
Shaye Shayegani
April 23, 2018
You store it. Open 7a - 7p
Melissa Wright
January 7, 2018
MonkDarkfyre
December 20, 2017
NOT RESPONSIBLE FOR STOLEN PROPERTY. This was the response I received after discovering that over $10K worth of rare collectibles, action figures (383 to be exact), and personal items were missing from my storage unit. There are NO cameras inside and NO sensors on the individual storage doors. They implied it was MY fault because I didn't check on my items more often. Didn't realize it was my responsibility to stand guard--what was I paying THEM for? There are more secure and responsible storage facilities out there. Stay far, far away from this place if you value your possessions.
Edzel Trujillo
November 2, 2017
Shin Kathy
October 11, 2017
Been used it for almost 2yrs. Staffs(especially Susan) are friendly and helpful. Nice and safe place to put my stuffs.
Julio Meza
October 9, 2017
Carl J
July 25, 2017
Nate M
March 29, 2017
They close at 7 pm and you can not get in after that, so if you work late plan on not coming to get your stuff.
H.S. L
March 19, 2017
Sue is just wonderful!
steve peterman
January 18, 2017
Great accessibility. The staff has been fantastic. Very clean grounds. I'm very happy with everything at my CubeSmart.
