Reserve a Unit
5 feet by 5 feet Storage UnitSmall 5'x5'*
plus First Month Free
5 feet by 5 feet Storage Unit5'x5'* Storage Unit
- Climate Controlled
- Elevator Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
19500 W Dixie Hwy
Aventura, FL 33180
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Pay Online: Our facility accepts online payments to save you time.
- Bilingual Staff: We do what it takes to assist our Customers, and our bilingual team is ready to help. Se habla español!
- Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
- Workstations Available: Get down to business in our lobby by setting up at a workstation.
- Dollies and/or Handcarts Available: We have what you need to easily move your items from point A to point B.
- We Accept Deliveries: Make your life easier by having items sent right to our facility.
- Around-the-Clock Video Recording: Our cameras are on day and night.
- Free Move-In Truck: With our free move-in truck, you'll get the job done more quickly.
- Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
- Move into Storage, Contact-Free: Have the movers at Bellhop provide a friendly, low-stress move into your storage space.
- Storage Protection Options Available: Breathe easier with our SureSmart Protection Plan.
- Military Discounts Offered: In recognition of your service, we are happy to provide a 5% military discount to active duty military at move-in.
Aventura, FL 33180
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Monica Montenegro
March 27, 2025
Excellent service and organization.
N V
March 26, 2025
I don't recommend this company at all. In less than a year, they will raise the fee without giving you any option; in less than two years, the price will go up 40%. After spending $2,000 on a moving truck, you would expect to leave your belongings safely and have peace of mind, but that was not the case. Also, the storage space doesn't have a proper roof, and all your belongings get covered in dust.
Myriam Young
March 26, 2025
Anita Murciano
March 26, 2025
I’ve been using this storage facility for the past 2 years, anf now I’m taking a second unit. The units are clean, secure, and well-maintained, and the staff is always friendly and helpful.
Bhaktan Deva
March 23, 2025
This is the best self storage service! I’ve rented units at various other facilities for over 20 years, but Cubesmart is the very best! The staff in New York and Miami are really great, so helpful and treat you with a professional and very positive, fun attitude. The prices to rent are reasonable and the facilities are clean and welcoming, especially the nice reception desk area.
Helen Shrem
March 19, 2025
The employee at the front desk Richard as well as the other employee who was working with him were very helpful and made our experience of first timers better and easier than we anticipated. BRAVO
Edu Sampaio
March 11, 2025
K L
March 7, 2025
I have rented a storage place at this location for nearly 2 years…the location was convenient, and the storage itself is nice, and well kept…due to its ever increasing price rates, however, I decided to relocate to another location, by the same company…despite all its corporate nonsense and exploitation, the only good experience I had, was that I met Nathan… He knows most costumers by their names (witnessed it personally), cares deeply of people’s concerns - always makes time to listen, helps to find the most convenient option, in other words, he takes pride in costumer care…so fortunate that I met him… Thank you , Nathan !
Fernanda Pitangueira
March 1, 2025
Great Experience with Nathan and Richard! Nathan and Richard were incredibly helpful, kind, and resourceful. They made the entire process smooth and stress-free, answering all my questions and providing excellent service. Highly recommend them for anyone needing storage solutions—thank you both!
Gracia Brutus
February 28, 2025
Nathan and Richard excellent customer service
Mr Al
February 25, 2025
Great place
Michael Smolin
February 24, 2025
Smooth experience
Lisa Cassidy
February 21, 2025
I love this storage location! It is very easy to use and clean. The two gentlemen at the front are always very helpful and kind. 10/10 recommend.
kolster perez
February 18, 2025
Amazing service, Naithen and Richard are superb regarding service! Easy access and great wifi Connection!
Artsiom Samasiuk
February 18, 2025
I recently had the pleasure of using CubeSmart for my storage needs, and I must say, it’s been an excellent experience. From the moment I arrived, I was impressed by the cleanliness and organization of the facility. The staff is incredibly friendly and helpful, and I’d like to especially mention Richard, who went above and beyond to ensure I had everything I needed. His professionalism and attentiveness made a big difference in my experience. What really sets CubeSmart apart from other storage options is the level of customer service and the overall quality of the facility. It’s clear that they take pride in maintaining a secure, accessible, and well-managed space. I’ve used other storage facilities in the past, but CubeSmart has definitely earned my trust and loyalty. Highly recommend! Tim S.
Samantha Velazco
February 17, 2025
(Translated by Google) Excellent service, good treatment, kindness, (Original) Excelente servicio, buen trato, amabilidad,
CAM
February 17, 2025
Really happy with our experience here! Richard was so helpful and professional and made sure all our questions were answered. Very smooth check in process thanks to Richard!
Lucas Mesquita
February 13, 2025
Great service and good place with good people ! Nathan was very helpful !
Vamp Mode
February 13, 2025
Clean environment I was so impressed, I will definitely return wonderful customer service as well. Well done
Nathan Valinsky
February 11, 2025
Eliana Linares
February 10, 2025
Richard excelente customer service
eduardo lopez
February 10, 2025
The asbsolute best property, Richard's amazing!
Alex Finkel
February 8, 2025
Great storage spot! Nathan and Richard are great! Highly recommended
Alexandra Gonzalez
February 7, 2025
Nathan was a great help today!! Very clean and well kept facility. Highly recommend!
Arthur Koch
February 6, 2025
Great choice for the Aventura FL area. Excellent staff
Alessandro Colonna
February 3, 2025
(Translated by Google) Cubesmart always a service First quality…. Today especially attended by Richard (Original) CubeSmart siempre un servicio de Primera calidad…. Hoy especialmente atendido por Richard
Renovation Mart
February 3, 2025
Excellent facilities! Clean and easy access! Richard’s customer service is top notch.
Wilmer Joel Sanchez Avilez
February 3, 2025
I have had my unit here at CUBESMART AVENTURA and Richard's Customer Service is exceptional! Love the facilities as well !
Austin Massey
February 3, 2025
I've been using this CubeSmart location for over three years, and I can't say enough good things about the experience! The facility is always clean, secure, and well-maintained, but what truly sets it apart is the exceptional customer service. Richard and Nathan have been nothing short of amazing. They are always friendly, professional, and willing to go above and beyond to help with any questions or concerns. Their dedication to providing top-notch service makes every visit a breeze. If you're looking for a reliable and hassle-free storage solution in Aventura, this is the place to go. Highly recommend!
Stephen Wormick
January 28, 2025
Joel Galet
January 17, 2025
Cielo Massola
January 14, 2025
Nathan and Richard are the absolute best! Their customer service is top-tier!! Besides that, I was able to get a great deal and the place is super clean and has a great location!
Adele Jones
January 13, 2025
Extremely professional and friendly front desk staff, location is clean and we went through a very easy rental process. Removed one star due to entrance gate not working and therefore it remains open. Unfortunately we moved from Prime Storage North Miami that got burglarized frequently so I am hoping that the access gate gets fixed quickly. I would say this is one of the best storage facilities in the area and the prices are hard to beat.
king Barosy
November 30, 2024
Excellent facility and customer service!
Steven Levy
November 30, 2024
Richard was excellent and very informative.
Brandon Ambrosini
November 29, 2024
The best customer service
Patrice Khunteyev
November 29, 2024
Friendly service and very professional!
Tito Gutierrez
November 29, 2024
I VISITED THE FACILITY AND WAS IMPRESSED WITH THE LOCATION AND STAFF! WILL BE STORING THERE IN JANUARY. EASY ACCESABILITY ! HIGHLY RECOMMENDED!
Alejandra Quiceno
November 29, 2024
Great service and clean facilities. Very helpful staff!
David
November 27, 2024
First time visiting there and Richard was very helpful in assisting me with the info I needed to get a storage there. Definitely recommend
Susan Ambrosini
November 24, 2024
Thomas Russo
November 23, 2024
very friendly and helpful service!
Heniek Laib
November 18, 2024
The manager Richard is an incredibie and veryv reliable person
Orlando Atencio
November 18, 2024
Yair Osovitzki
November 18, 2024
Facilities very organized and extremely well kept! Extremely helpful working staff!!!
Beatriz Cooper
November 18, 2024
Awesome facilities very helpful and outstanding customer service!! Highly recommended!!
Dream Destiny
November 16, 2024
Great customer service excellent location love it here
Fudge Browne
November 16, 2024
Nice facility, always clean and the staff is very helpful!
Katharine Davis Wong
November 16, 2024
Excellent storage facility! Richard and Greg are first rate in customer service ! Been a customer here for many years!
Echanel
November 15, 2024
Excellent customer service!!
Lina Guerrero
November 11, 2024
Richard was super helpful and helped me pick the right unit for my needs. He gave great service and the process was very easy
bonnie nelson
November 11, 2024
Great staff Clean and safe facility Very accommodating!
Aillyn Aulov
November 10, 2024
I had a great experience with CubeSmart Storage in Aventura. Richard and the general manager made selecting a storage space simple and stress-free. They provided instructions on using the Storage Genie app to access the front gate, so I don’t have to search for a code each time. We viewed two different sizes and found the perfect one for our belongings. The facility is clean, with a fresh smell, newer construction, and includes thoughtful amenities like air-conditioned bathrooms and carts to transport items. The location is convenient, with flexible hours, and I even received a discount coupon for extra savings. Highly recommend!
Alexis Ambrosini
November 10, 2024
Went to this location as I'm looking for my future storage needs in JANUARY . Richard gave me a tour and I was impressed with the facilities and cleanliness. I will be back in January and store my things here. Richard was very professional .
Adilma Silva
November 9, 2024
Excellent storage with excellent customer service! Great staff!
Harrison Braun
November 9, 2024
angel contreras
November 9, 2024
(Translated by Google) Excellent service, excellent facilities and very attentive staff (Original) Excelente servicio, excelente instalaciones y el personal muy atento
Yunatan Fazylov
November 9, 2024
Richard $ Greg the best best in Customer services ever I have seen.Great storage place. Very nice and attractive and very clean
Ernesto Carvajal
November 8, 2024
The Customer service here is excepcional! Im very happy storing here! Location is great and facility very well kept and super clean! Compliments to Richard and Greg
linda pytko
November 3, 2024
Review of Cubesmart storage I recently had an experience at Cubesmart and wanted to highlight the exceptional service provided by their employees Greg&Richard. From the moment I walked in, I was greeted with warm smiles and a willingness to help. The staff was knowledgeable about the different storage options available and took the time to understand my needs. They patiently answered all my questions and provided helpful recommendations without any pressure to upsell. Additionally, I appreciated their professionalism and efficiency during the check-in process, which made everything quick and easy. They also ensured that I was aware of all safety protocols and how to access my unit. Overall, the employees at Cubesmart made my experience stress-free and enjoyable. I highly recommend this facility to anyone in need of storage solutions! Linda Pytko
Ashley Momtahen
October 24, 2024
Richard, the employee who helped me was very nice, knowledgeable and caring.
Jeanette Fallenbaum
October 18, 2024
Kia Prescott
October 12, 2024
Clean storage unit. Employees always professional and courteous
Justin Roopnarine
October 8, 2024
Cindy Goldenberg
August 28, 2024
Excellent service, easy to load & unload, helpful staff, great location. Very good experience.
Coco
August 21, 2024
Very good access , air conditioned , nice manager , Richard . The space storage needs to have light inside , price increased in 3 years from. $176 to $289 . I recommend a storage use for short time . My Cube Storage Address is 19500 W Dixie Highway Aventura 33180 .
Koran Brown
August 11, 2024
It was decent somewhat respectable mannerism. Between it all if your in a pickle best suggested never come to this place.
mz S
August 11, 2024
CubeSmart Aventura is special to me. People like Greg make it that, he is beyond awesome. Believe me....Exceptional customer service and a crew that are so kind and amazing!! Why go to any other location
Raffaella Kishner
August 7, 2024
Neal and Chris have provided me amazing service during my rental. The whole process was very simple and they aided me with all of my questions! Thank you!
LENNY FURMAN
August 4, 2024
Great location, clean environment and excellent staff.
William Haefner
July 6, 2024
Ty R.
May 31, 2024
Greg and Richard went above and beyond with helping me secure my space! Excellent service, clean and their office smelled so good.
Robin Eliani
May 26, 2024
Esther Alcantara
May 25, 2024
Ronald Marsh
May 25, 2024
To whom it may concern: I am looking into storage accommodations in Aventura. Cube Smart was recommended to me by an acquaintance. I was taken on a tour by the manager Gregory, at the 19500 W Dixie Hwy. Aventura, FL 33180 facility. I want to say that I liked CubeSmart and Gregory was very impressive and knowledgeable about all the advantage Cube Smart offers. I thought it important that the company was aware that the person representing CubeSmart to me and other future customers, was so good at his job. He answered all my questions and had all his information and facts available so I understood at the policies, e.g. pricing, hours, security, etc. Thank you, Ronald Marsh
Ricardo Diaz
May 21, 2024
Richard it’s an excellent fella, the team also it’s really committed to help and guide you!
Terry Dean
May 17, 2024
The place is clean, air conditioned and easy to access your unit. They get 4 stars because they raise their rates every year.
Leo
May 15, 2024
Professional Staff handles the Business.
Cassie Ganesh
May 6, 2024
Highly recommend this CubeSmart location! Greg and Richard have been such a pleasure to work with!
Freddy Vasquez
May 1, 2024
Amazing Customer Representatives Richard & John they are very Knowledgeable in How they can Help People in Cube Smart Facilities
Amanda M
April 5, 2024
Manager Greg was professional, efficient and helpful.
Leon Gomez
March 19, 2024
Predatory practices and anti-consumers at its best! Stay away
David Dweck
March 14, 2024
lilian ray
March 6, 2024
Great customer service
C Maurer
March 3, 2024
You couldn't ask for a better manager of Cube Smart than Greg! What a great guy, and so accommodating! He went above and beyond to make our experience a GREAT ONE! KUDOS TO THIS WONDERFUL MAN! Thank you for making our storage experience a good one. My husband and I are grateful to have used your location!
Kathleen Bruder
February 15, 2024
Helpful, efficient, personable
Mirian Pérez
January 28, 2024
(Translated by Google) He The gentleman who helped me, despite the fact that I did not speak English, was a super kind and attentive person. I was surprised by so much kindness on his part. (Original) El Señor que me atendió a persar de yo no hablar inglés fue una persona súper súper amable y atento quedé sorprendida por tanta amabilidad de su parte
Herbert Tobin
January 26, 2024
over charged and gave nothing. left as there are lots of choices.
Juan Sevilla
January 26, 2024
Fantastic service
Samuel Friedman
January 21, 2024
Jasmine Tosh Stewart
January 19, 2024
Nathan, you should be ashamed of yourself. Do not trust this CubeSmart location. I had to file a police report today with the Aventura police after noticing brand new Nikes from my storage unit went missing while I was out of town for weeks. My unit is very organized and all of my inventory is accounted for. The sneakers were inside my unit, right in the front, but I did not think they would actually get stolen by the staff. DO NOT TRUST this location at all. This is disgusting. They will not be getting away with theft.
lili orgler
December 27, 2023
Excelente customer service, clean, safe, and easy to get in an out
Mieisha Jackson
December 22, 2023
Greg is amazing and so accommodating! 10/10 would def come back here if a storage is needed
Marcela Muñoz
December 16, 2023
Angelo Castellon
December 5, 2023
Best manager, took care of me , I recommend this storage to everyone
nathan sandler
November 20, 2023
YOLANDA TRULLENQUE
November 20, 2023
Greg took wonderful care of us during our check-in process. Also the place is very clean
Luis Vasquez
November 14, 2023
Anastacia Balwah
November 9, 2023
Clean facilities and staff always friendly. Did not appreciate the 20% monthly increase which is why i moved out & found another storage service.
Cindy Goldenberg
November 5, 2023
Convenience, easy to maneuver, clear instructions, clean facilities.
Shad Redboy Sanders
November 2, 2023
Nice facility and the staff was nice
Johannes Bornemisza
October 22, 2023
Julio Quinonez
October 21, 2023
Extremely easy to lease, the security is amazing. 5? highly recommended
Robin Prescott
October 17, 2023
Clean, safe and well lit
MITCHELL SCHIMKO
October 9, 2023
The facility is clean and secure, also the music played in the halls are spot on
Ernesto Aloma Kamishnikov
September 22, 2023
Perfect customer service.
Michael Staudte
September 13, 2023
Nathan is De Man! He showed us a room, he suggested one closer to the elevator, which was much better. Then we decided we needed on bigger. I went back, stuck in traffic, and got there at 6:00 as he was closing, but he stayed and took care us anyway. Thanks, Nathan!
Elizabeth Hanson
August 20, 2023
Excellent customer service! The best CubeSmart in Florida!
John Abitbol
August 17, 2023
The manager and general manager are just amazing. The place is very easy access and secure. Clean everywhere. I recommend
Jerry Zuchowicki
August 12, 2023
Top class customer service!!!!!
Camelot Desir
August 5, 2023
Safe storage, the employees knowledgeable ,
Justin Mills
July 22, 2023
Great storage space. Easy access. Clean units. Air conditioned. Nathan at the front desk was very helpful and knowledgeable. His transparency gave me the assurance that I was making the right choice storing here. Came in to price shop and left with unit keys and packing materials at a good rate. 10/10 would definitely recommend
Jason Ramsey
July 7, 2023
Shaun D'Arcy
July 3, 2023
Found this place on google. I called and spoke with Nathan. Super nice guy. I was in need of a parking space for my truck. They didnt have any available at the time but Nathan called me back a couple days later with great news and got me the perfect parking space for my dump truck. Only reason i moved from my other parking space is because of how awesome Nathan was when i speak with him. More companies need to have a guy like Nathan.
Diane Matus
June 25, 2023
Very clean & but better yet it's wonderful to have knowledgeable & competent staff in the office onsite.
Zoraida Barcia
June 10, 2023
Jose Reinaldo CORREA
May 13, 2023
Easy to apply to the storage space! Very clean areas! Reasonable hours of operation and friendly staff! WONDERFUL SERVICE!
Louis-Franco Morency
May 4, 2023
NATHAN made the experiment as easy as possible. Took his time to show me two different storage rooms. Very helpful and friendly.
glen schenck
April 26, 2023
New, clean, climate controlled and safe!
Dayna Engelhardt
April 22, 2023
Greg really made our experience so easy and convenient when we were closing my account. I am disabled and was concerned about how we were going to get this done but Greg was very accommodating. I can’t say enough good things about his Customer Service! The way he worked with us is very rare these days.
ALL 'N
April 18, 2023
Super content with this location! Nathan was not only always extremely helpful but provided top tier service! I recommend this place to anyone looking for storage space! Thank you Nathan! And the CubeSmart team!
ELVIRA GOBAIRA
April 13, 2023
Mikhail Krupnik
April 9, 2023
Easy to reserve a locker, conveniently located, very safe and secure
AnaCatalina Rivera
April 9, 2023
Thank YOU Nathan! You saved my day with your knowledge and all your help the day I get to rent the unit. I had a wonderful experience. You’re a tremendous asset to your team. Thanks!!
Patricia Fenoglio
April 6, 2023
Greg at the Aventura store 0692 is the best! Made a horrible moving debacle simply managed. Very talented, knowledgeable professional and nice guy!
Orit Cohen
April 1, 2023
The manager of the store, Mr. Nathan, made the rental experience easy, informative and practical. Thank you.
guido
March 23, 2023
Greg and Nate are awesome. They are always willing to help however they can
Jason Camhi
January 17, 2023
Excellent experience at this location. Staff is friendly and very helpful. Nathan was very knowledgeable and answered all my questions efficiently.
denise howard
January 13, 2023
James and Nathan from the Aventura store we wonderful to deal with for all my years renting.
Carol Camargo
January 3, 2023
Nathan is the best! So patient and helpful!! It made all the difference for me to choose this place! A+
Iliana Flint
December 17, 2022
Everything was seamless, from move in, to move out. Greg in the office was extremely pleasant to work with and very helpful!
Gianfranco Berardinelli
December 13, 2022
Loved it! Team was always awesome!
Kate K
December 11, 2022
Safe and secure, clean, and super friendly staff!!!!!!!!!
Bridgitt Jones
November 15, 2022
It was simple. What I expected was what it was. The prices are great!
Dr. Craig Mertler
October 11, 2022
Easy rental and check-in process. Your staff is extremely friendly and helpful!
Erick M
September 23, 2022
James and Nathan are really helping with the service, I can see that everything is clean and neat which is really well appreciated. Best service ever.
Isaac Benzadon
September 6, 2022
The personnel were really nasty, everything they did was to make the experience harder to us. We soon are going to find another option
MITCHELL SCHIMKO
September 2, 2022
Very professional and patient with me trying to navigate the contract on my phone. The only knock against them are the few nickel & dime charges in the beginning when you intend to spend 1000s with them over the next few years.
Maria Graciela Costa
August 20, 2022
Getting the first month free.
Blk Stallion
August 13, 2022
I Recommend this location and Storage, Very happy with my experience, Nathan helped me at the Aventura location was very friendly, informative and answered all my questions and concerns and recommendations was for my best interest and budget!
Alex Alectine
July 25, 2022
Thank you for the wonderful service. Especially with Nathaniel and James. They both had wonderful attitude.They explained everything to the point where I didn’t have any questions at the end
Francisco Yepes
July 17, 2022
Very easy to rent and the guys in the chat are very profesionals
David Beard
July 15, 2022
Very good security
Andrew Guardado
June 9, 2022
Awesome service, the leasing process took no more than 20 minutes
Leslie Steil
May 31, 2022
Nathan was very helpful during this stressful moving process. Lovely facility.
Maria Paula
May 26, 2022
I have rented here 3 different times and every time James and Nathan have been attentive and a grate help with my needs. The place is secure and clean. I would recommend
Nayubel Grajales
May 19, 2022
Reviewed again July 8 2023. Nathan is a super star at CubeSmart Aventura. Friendly professional knowleageable and ready to assist you. CubeSmart Aventura facilities are great. Climate control clean and with background music. Do not need to look any further if looking for Self- Storage. Also excellent location and hours. Nathan made the difference in choosing CubeSmart Self Storage at 19500 W. Dixie hwy location. When I called to inquire about the storage units, Nathan was friendly, polite , professional and knowledgeable. I had called several Storage facilities before and could feel the difference. I immediately made my reservation. I complimented Nathan when I went to sign the contract.. Excellent customer service. The facilities are great! With AC, clean and secure. Access code to get into the facility and elevator. And also the time schedule to have access to your unit until 10:00 pm. Highly recommend it.
Danielle Keener
May 18, 2022
The gentlemen at this facility are helpful and never had an issue with the space itself. They are easy to reach and resolve by phone. More on the pricey side for the units, but quality of service is high.
larry
April 25, 2022
(Translated by Google) Very good (Original) Buenisimo
Danis Danis
March 21, 2022
Clean. Qulity. Great Personel
Andrea Romero
March 4, 2022
The staff is amazing. 100% recommended!!
valeria machado
March 1, 2022
Amazing. Nathan help me with everything. Great customer service!
Helene Da
February 26, 2022
Thanks to Nathan and James. During these 6 months of moving they help me with such kindness and application. It’s a real dream team, the service is more than excellent. Thanks again to both of you
Natacha
February 20, 2022
This location is very convenient, the manager Nathan is truly professional, courteous and extremely accommodating, he is with no doubt a true asset for the brand. They are lucky to have him! The office & storage units are clean and the information given was on point, all questions were answered on the phone and on location. I highly recommend this location.
Jonah Turk
February 10, 2022
Nathan and James were great. They made it almost worthwhile to be temporarily homeless!
Carlos Ravelo
February 1, 2022
Mark Adkins
December 11, 2021
Enigma
December 8, 2021
BEWARE. My unit was robbed August 2021 overnight alongside a ton of others. The burglars were never caught. Cubesmart’s camera equipment is outdated and does NOT work. They offer 3rd party insurance with terrible coverage. It did not cover my total loss. The management also clipped my lock and made me buy a new one which is an insult to me.Customer service is mediocre. I had to find out my unit was broken into on my own on a routine visit. I spoke to the manager and he LIED saying a mass email of the incident went out, when it didn’t. Also they don’t even have a functional bathroom for their customers. The same out of order sign has been there for months. Find storage elsewhere!
Anibal J. Sarotto
December 4, 2021
I want to emphasize that since James, the store manager, took over the branch, it began to function in a neat and orderly manner. He made the difference!
Juanita Wagner
November 13, 2021
Cubesmart is definitely top of the line when it comes to storage. Very helpful staff and courteous. They also have a truck you can use to move your items into storage free of charge with an admin fee. Conveniently located off Biscayne Blvd. Secured and covered access for unpacking.
Kim Multack
November 10, 2021
iliana garcia
November 7, 2021
I’ve been using the storage for the last two years. The service has always been professional and on point for me. Nathan today went above and beyond to helped me resolve my issues. James has always been a great help as well. Thank you guys for keeping the place clean, safe and well attended.
Darrick Gaye
November 4, 2021
Manny Maya
October 26, 2021
Very pleased with my service at CubeSmart Nathan Valinsky did an amazing job getting me in out ??????
Gus Calleiro Jr.
October 23, 2021
Hi James and Nathan are great. They are very helpful and service was excellent. Highly Recommended 5 Stars
Jack Weinstein
October 16, 2021
Our storage unit was broken into ( along with 200 others) and never was advised and / or compensated.... told us to make police report, etc..... not worth my time as missing items were not that important or valuable, just poor security and customer service
Kay Man
October 9, 2021
Staff is courteous and helpful. Clean place.
Adrian Kailich
October 2, 2021
(Translated by Google) Excellent attention and service. Both JAMES and NATHAN took great care of us so that we were satisfied with the service provided by the Company that they represent from their place. To the public like me, I recommend the CubeSmart structure. To those who supervise JAMES and NATHAN, I extend my congratulations on the staff employed. I do not speak English fluently and NATHAN did everything to understand my poor English, as JAMES solved the rest of my doubts with his Spanish, very useful for these circumstances. Thank you and I hope to find you soon on some of my visits to Storage. (Store 0692) (Original) Excelente atención y servicio. Tanto JAMES como NATHAN nos atendieron con mucho esmero para que estemos conformes con el servicio que presta la Compañía que ellos representan desde su lugar. Al publico como yo, recomiendo la estructura de CubeSmart. A quienes supervisan a JAMES y a NATHAN, hago llegar mis felicitaciones por el personal empleado. No hablo ingles de manera fluida y NATHAN hizo todo por entender mi pobre ingles, como JAMES soluciono el resto de mis dudas con su español muy útil para estas circunstancias. Gracias y espero encontrarlos pronto en algunas de mis visitas al Storage. (Store 0692)
sherrie marbin
September 7, 2021
The representative who gave us a tour and assisted in our rental was wonderful. He really cares.
Leopoldo Martinez
August 7, 2021
Parked by rail road tracks
Jessica Lopez
August 4, 2021
(Translated by Google) Terrible, they robbed the weekend and this place has very few cameras (Original) Terrible, robaron el fin de semana y este lugar tiene muy pocas cámaras
Anthony Satirieon
July 31, 2021
Great storage facility, very safe and secure, all units are off the ground and it's all air conditioned if I was to look for another storage unit I would get it with cubesmart.
Emily Shelley Detmering
July 26, 2021
I will be honest, I have not had very much interaction with this actual location because all I did was drop off my things and pay monthly for the unit, so I have only been at the building itself maybe twice, However, between the new ownership and me having to switch banks since moving, and different account information being replaced for me, etc etc, and having to do mostly everything over the phone, it has been pretty frustrating and somewhat tiresome getting it all sorted out. But your employee Tiffany, has been the one I was lucky enough to deal with on all those calls. If it wasn’t for her I seriously would’ve lost my patience so long ago. She has helped reassure me while being so far away from my things. She has gone above and beyond to make sure I had everything figured out, and that I was fully informed of all the new changes and helped me to coordinate it all. As I said before, being out of town made it a little worrisome since I could not physically be there and all my belongings were there, but as long as I spoke with Tiffany I knew that my things were safe and secure and that any new changes I would be kept up-to-date on. She has excellent customer service skills and is extremely courteous to everyone over the phone and in person when I finally arrived to move some things. She even stayed with me past closing to make sure I was able to gain access to my unit, since it had been a while for me and I was worried I wouldn’t be able to get in. I showed up 5 mins after closing but she made sure I had access to everything and that my code worked, etc. I honestly went from full panic mode to completely chill on my ride there because I knew Tiffany wouldn’t leave me hanging or in the dark about anything. You guys have an amazing employee there and she deserves to be recognized for going above and beyond for me, and I’m sure other customers as well. I really really REALLY appreciate all her help and dedication. Tiffany is an absolute Rock star! Thank you sooo much! ??????????
Martin Gerskup
July 16, 2021
Good, clean storage building
Inbal Gavish
July 3, 2021
Nice staff with good customer service, ventilated/ AC controlled units, fair pricing.
Stefano Rizzi
June 29, 2021
James is a very good manager and he accommodate me in every need I have
Alexis Dames
May 12, 2021
Top notch customer service and facilities. Highly recommended.
Shlomo maozao
April 25, 2021
Marta Alvarez
March 29, 2021
What a pleasure it has been to conduct business with Mrs. Neka Burke Blake. A true professional in every sense of the word. She has been very informative and very detailed in the whole process, making it a seemless one. Thank you for making me feel comfortable and at ease.
Ruben Possin
March 13, 2021
Very good place, well maintained. Service is excellent, James’ effort to accomodate our needs was very special.
Marcelo Subi
February 17, 2021
The general manager Greg,really an excellent person,that help me a lot to find a storage capable for my needs.
Steel Magnolia
February 6, 2021
Very clean and secure! Kept cool as well.
Unique Modish
February 5, 2021
The staff there very helpful, professional and courteous especially James the manager so kind!
Tim Fraleigh
January 30, 2021
I have rented various size units from James at the Aventura location and he was a pleasure to work with . . . He’s super friendly, dependable, and looks out for your best interests . . . I would recommend his location and him “a thousand percent!”
adam siesholtz
December 25, 2020
Clean and new
Luis Vilanova
December 17, 2020
Michael Nance
December 8, 2020
Maria Paes
December 7, 2020
Excelente storage and Richard's Customer service is wonderful!
David Perdue
November 23, 2020
Reasonably convenient location, clean facilities, indoor parking, loading and unloading. Reasonable price at the moment. Please go easy on the escalations.
Luis Dorado
November 23, 2020
Easy storage
Stephen Neil
November 22, 2020
Neka was so amazing and helpful! So efficient and so great at her job. I wish all my emyees were like her!
?????? ?????
November 18, 2020
Elizabeth Monterrey
November 16, 2020
Great customer service! The people are the front desk are very nice.
Glynis Forde
October 24, 2020
Everything you need to pack and store your belongings are all in one place CubeSmart. The added feature is the drive in garage in case of bad weather. I'm just a customer having a great experience.
Ana Rodriguez
October 19, 2020
Office people were wonderful and the storage unit was very clean
Darrick Robinson
October 14, 2020
Excellent experience and customer service
rogelio eng
October 3, 2020
(Translated by Google) Mr. James is a professional at his job, he performs extremely well and offers all the possible offers according to what the client wants. His service is a unique experience. (Original) El señor James es un profesional en su trabajo se desempeña súper bien y ofrece todas las ofertas probables según lo que quiere el cliente es una experiencia única su servicio
Vincent Gregoire
September 25, 2020
James is the best! Amazing customer service - mcluch appreciated. Neca is great and polite also
D’Andra Pinder
September 12, 2020
Very clean , professional, & friendly. The process was really quick & easy. Neka was a great help! Thank you so much
Yosue Lister
September 10, 2020
James Saint provides me the best experiences and services that I have had in a long time, I recommend it 100%, is a pleasure to find companies with employees with such wonderful customer service.
Sarah Zohar
September 8, 2020
Great Customer Service. Ease of payment options.
Juan Aristizabal
September 4, 2020
Very good customer service!
Nun Eleazar
September 1, 2020
Richard Toledano
August 10, 2020
Lucy monet
August 3, 2020
Amazing staff. James is blessing to this place. He is straight forward and very helpful. Very clean. I highly recommend this facility.
Diana Rosenqvist
July 29, 2020
Installations very clean, good lighting and very professional staff
B001
July 9, 2020
Great service! The manager was excellent thorough with the process and accommodating with flexibility. 2x in a row in a span of 8yrs, service still the same #consistency
V M
June 5, 2020
This is my second time renting a storage room with CubeSmart and again the experience was five star. I don't think I'll ever rent from another storage Company anymore this will be my go-to company. Moving can be difficult the last thing you need is anyone to make things more difficult. I find that when I work with CubeSmart employees they're always willing to help and greet you with a very good attitude. If you come to this CubeSmart I recommend you ask for Greg or Latifah both are just as sweet and helpful.. Thank you guys. I look forward to seeing you during my storage stay.
Michael Dubrofsky
May 29, 2020
Bill Cooper
March 8, 2020
Very easy to rent a space. Reasonable rates.
Antonio Manocchio
February 27, 2020
Elza Badmaeva
February 19, 2020
This place is great , very helpful staff , very professional and organized . I would always recommend to store here your belongings , because it’s easy to access and you get a great support . I wasn’t able to come to meet the ups driver to accept the pallet and they did it for me , so by the time I got here , the pallet was here and it didn’t go back to the shipper , so I saved lots of $!
Francisco Hoheb
February 18, 2020
Keep up the good work!!!!! Friendly, organized and clean environment, James, Greg and his team mates make Cubesmart Aventura the best storage option.
Francisco Hoheb
February 18, 2020
Outstanding Customer Service, James, Peter and Greg customer service surpass our expectation, Cubesmart is lucky to have them !!!!!
Erik Solo
February 15, 2020
Brian and James awesome staff. Very clean
Ivo Kusijanovic
February 14, 2020
Bryan it’s the best, always attentive and keeps the place clean and organized
Luis Lugo
February 14, 2020
Very clean place and Bryan was very great at customer service
Ellen White
February 14, 2020
Greg and Brian at cube smart are so helpful for my business! Being at cube smart is like my office and the team here are like my co-workers! It’s great here!!!
Sofia N
February 14, 2020
Great service from James, the manager is super friendly, helpful & is always there to answer any questions. I regularly ship things in the storage and all arrive safely & is well kept until i pick it up. Best storage in town!
Warren Govan
February 14, 2020
Thanks Bryan for the great service! Very clean facility!
Violeta Florez
January 14, 2020
THERESA MURPHY
January 8, 2020
Excellent service. Especially Emil. He always would go above and beyond his job duties. He is a great person. Thank you for always being able to help me.
Mariana Lux
December 17, 2019
Great place to store all your extra stuff , the staff is friendly and the location is perfect
Luciano Corsini
December 3, 2019
Robby Campbell
November 1, 2019
Ethan Jacoby
October 31, 2019
Shout out to James, Greg and Peter. Excellent service, take extra security measures and great pricing. Staff and site highly professional.
William Martinez
October 30, 2019
Anabela Garcia
October 27, 2019
Katherine Perez
October 7, 2019
Amazing experience! Thank you James and your team for making my move flawless. Totally recommend!
Ada Garcia
October 6, 2019
Josh Rodriguez
September 20, 2019
The person was nice and polite and took the time to show me the unit.
Antonio Vicente Ramirez Ortiz
September 19, 2019
Its well managed and clean and convenient ....
Brian Cassone
August 28, 2019
Came to CubeSmart to get storage James and Grag were super helpful I actually was running a little bit late and they stayed after to make sure I get my storage all set up definitely recommend coming to this place for any storage needs!
Ysbeth Alvarez
August 26, 2019
Excellent service, professional and clear personnel. Clean facility, and easy to get in and out! Good location!
Pamela McGrath
August 8, 2019
Great place for storage Kept up well and not outrageous$??????
Sándor Imre
August 1, 2019
Pierre Byers
July 27, 2019
I have been visiting this location for over 4 years. Clean facility and friendly professional staff. Keep it up guys.
Jeny Dubon
July 15, 2019
Alan Brenner
June 30, 2019
Just rented a unit from Joshua. He was super helpful and polite and excellent communicator. Facility is clean bright cool and new. Highly recommended.
Jenny LV
June 24, 2019
Great staff!
Julie Sealey
May 22, 2019
My experience at this store was more than pleasant the staff greeted me and engaged with me the whole time I was there. They showed that they actually care about my needs regarding my unit. I would definitely recommend coming here. Thank you Jen and James for being so welcoming!
Carol Garcia
May 22, 2019
This facility has got to be the nicest storage spot I have ever encountered. The staff maintains it very well. As well as they made me feel comfortable enough to store my stuff here. It was as easy as 123. Thank you so much to Jen and James wonderful souls.
Fabio Tarantino
April 24, 2019
Great location and very kind associates!!!! I'll use it again in the next future!
Joshua Mincey
April 10, 2019
peter roth
April 2, 2019
fast and efficient. clean facility
harvey rosenberg
March 17, 2019
Place is as advertised, a clean , air conditioned facility. Staff very helpful. Recommend it highly! That was my original review as we began to store at CubeSmart, Aventura; at this writing we have moved out. If you are interested in storage space CubeSmart is the only answer and James and Peter were nothing short of amazing. Thanks guys and Cube Smart!!!
Beth Watson
March 3, 2019
I love Cubesmart this is very nice safe I use cubesmart for so many years before I lives in Boca , Broward now Miami. I moved to Miami I use Cubesmart climate control cooler inside your storage easy accessible when you move workers are very friendly will walk you through it. I recommend Cubesmart for your storage you will never disappoint. Very convenient reliable friendly safety open late . The elevator are very safe I go there alone I leave before closing sometimes I come early morning open at 6 am . Very convenient and price are reasonable compared to UHual not climate control and expensive. So I highly recommend you Cubesmart for your moving is the place to be . The staff his very nice and helpful…
LEO AVENTURA
January 27, 2019
The best experience ever in a self storage, to be recommended 180% .
Yenny Zinn
January 25, 2019
(Translated by Google) Firstly, I advise going online to their website, looking for the offers they present from time to time, and having it at hand on your phone or printed on paper. Ask to review the available units and define the size you are interested in beforehand, this way you avoid wasting time. Review what you sign carefully, and ask all possible questions. Always bring a good lock, since if you choose the unit you will have to lock it, and although they sell them, they are of course more expensive. The service is excellent, you can have a coffee or tea while you carry out the procedures. The only thing is that they don't allow you to throw away trash (furniture, mattresses, wood, etc.) but there is a room in the office where you can carry a bag with papers that you want to throw away. The other thing is that you can't store food for obvious reasons. Otherwise, the site is kept clean and free of damp odors, as well as access to a bathroom and drinking water fountain. (Original) Primeramente aconsejo meterse en Internet en la página de ellos, buscar las ofertas que presentan cada cierto tiempo, y tenerlo a la mano en tu tlf o impreso en papel. Pedir revisar las unidades disponibles y definir el tamaño que te interesa previamente, así evitas perder tiempo. Revisar bien lo que firmas, y preguntar todas las dudas posibles. Llevar de una vez un buen candado, ya que si escojes la unidad tendrás que cerrarla, y aunque ellos los venden por supuesto son más costosos. La atención es excelente, puedes tomarte un café o té mientras realizas los trámites. Lo único es que no te permiten botar basura tipo ( muebles, colchones, maderas, etc ) pero si hay un cuarto en la oficina donde puedes llevar en una bolsa con papeles que quieras descechar. Lo otro es que no puedes almacenar comida por razones obvias. De resto, el sitio se mantiene limpio y sin olores de humedad, así como acceso a baño y surtidor de agua potable.
Ana Zamarron
December 22, 2018
(Translated by Google) The best (Original) Lo mejor
Sylvain Leon
December 17, 2018
Great service great place to storage your stuff in Miami area very Pride of the customer service excellent place and their hope you guys will keep the job as clean as well as professional has a seat thank you again.
Paul Herman
December 16, 2018
I’ve been a customer for quite awhile and every time I have an interaction with the staff , it’s always very pleasant. Place is always kept clean .. Would recommend it to anyone..Keep up the good standards..
Maria Claudia Zerda
December 15, 2018
Best service. Impressed with the facilities!!!
Jesús Leaños (Artwork)
December 9, 2018
Great services Great prices
Jaslyn Lopez
November 24, 2018
Huge shout out to the staff at aventura. i was in and out super quick and they helped me grab promotion to make my move in less stress ful
Thomas Schwartz
November 20, 2018
Kudos to James Saint Louis for a very smooth self-storage rental transaction! James explained the agreement thoroughly and I appreciated his professional and courteous approach. I highly recommend this facility. James and Peter are truly outstanding.
kay griggs
October 17, 2018
Laurence Thau
September 23, 2018
Clean place
izabella leyva
September 7, 2018
The staff in Aventura was great and helped me make a choice for the correct size to store my things. The manager Jennifer made me feel at home. Would definitely recommend this place!!
Rene Mantilla
July 20, 2018
Had an excellent experience at the CubeSmart Self-storage in Aventura. Excellent customer service and attention to detail. Kudos to Regina and Stanley. The entire experience was pleasurable from visiting the facility to moving in. Would recommend it to anyone.
Jerusalem Kalid
July 18, 2018
This is by farthest one of the best locations I’ve ever rented at. I had a bad experience at public storage. The staff make you feel at home, not like it’s just business related. I’ve built a friendship with Regina, Jennifer & Peter over the years and would recommend this facility to anyone.
Melissa Lee
July 12, 2018
Regina is the sweetest! She was very helpful and made sure all of our needs were met.
Martha Ossa
July 12, 2018
rafael vasconez
July 5, 2018
angela miot
June 29, 2018
The facility is the cleanest one i have been to just yet. everyone in the front desk was great. Jennifer helped me chose the correct size for all of my furniture! highly recommend to come store at this location
Sergey Pavlenko
June 29, 2018
Richard Nathan
May 5, 2018
John P
May 2, 2018
Great clean property with helpful friendly staff.
Mike Rich
April 19, 2018
Great staff with great attitudes helpful and insightful. Very good facility
Claudia Fernandez
March 31, 2018
First Class service in matters of Public Storage Facility assistance. I was blown away by the cleanliness of this facility and the level of service from the staff. Regina was a god! She helped me find exactly what I was looking for In a timely manner and at a great price. I highly recommend this facility from someone who has used Public storage services for over 10 years. Everyone was extremely knowledgeable and had very proper training.
Linda Guy
March 28, 2018
Regina is awesome. She is very professional, and friendly. The facility is clean and in a great location. I highly recommend this location due to Regina!
Agustin Detirado
March 26, 2018
The crew was extremely helpful and professional ,the facility was clean and bright
Simon Barbera
March 22, 2018
Organized and quiet!
jodi levy
March 16, 2018
Immaculate and very clean facility. Regina, Peter and Jenny are great staff. To think I’ve stored at many other storage facilities this is by farthest the cleanest and their customer service is what makes the difference!
Mark A. Hill
March 6, 2018
Ramon Ordoñez
February 18, 2018
Cafco LLC (Pawtitas)
February 14, 2018
PEMG Radio
February 13, 2018
The best staff ever
Luis Nouel
January 30, 2018
No any complain in 1 year
Sabine D.
January 15, 2018
Great employees and easy storage from car with carts provided!
Paul Johnson
December 30, 2017
by Far the Best Staff and location. They are so friendly and very accommodating. this location is the nicest. I totally recommend them.
Thierry W
December 23, 2017
Love this facility. Management is very accommodating. Everything is clean and looks secure. Impressed by the Free coffee and conference room with wifi.
Earnest Jerome Noble
December 22, 2017
Jonathan Herman
December 13, 2017
The manager there was very rude to me when I told him I would contact corporate he became even ruder I took a picture of him he took off. He claimed his name was patrick
Anatoliy Kossov
December 3, 2017
fredy zinn
December 3, 2017
El Marinkovich
November 29, 2017
(Translated by Google) Excellent service (Original) Excelente atención
Oren Yehezkely
November 21, 2017
A clean and organized storage space.
Ivo Kusijanovic
November 17, 2017
The best staff I have met, very careful to the details, friendly at all times, clean facilities, very good prices
Sologubov Company
November 14, 2017
Great storage facility! Management is nice and helpful.
Carlos Mendoza
October 25, 2017
Clean affordable place.
Irena Cekarska
October 5, 2017
It was my first experience with Cube Smart, and I was glad I used this facility! The location was perfect for me, and the business hours very convenient. The "cube" was clean and perfectly fit my needs, not to forget a fair price as well!
Scott Alexander
September 22, 2017
Friendly staff and affordable storage.
Jay M
July 18, 2017
Nice clean facility. I also like that the parking is covered underneath, plus the elevators are very close and easy to access from the car. Plus the staff in the office is very friendly, and very accommodating and helpful. Especially the manager Regina! They're on top of their game at this location. I highly recommend CubeSmart, especially this location!
Mario Nanes
June 26, 2017
As a long time customer, I am always surprised by the quality of service provided at Cube Smart: through the years, I have seen managers and associates leave, but the quality remains unchanged.
MAURO PETRICCA
May 4, 2017
Jackie Bakst
April 25, 2017
I LOVE REGINA! There's self storage 5 min from my home, different company, I travel 45 min because of Regina. She is an asset to the company.
PEMG AUTO AVENUE
April 22, 2017
The facility is to expensive..... And the prices are based on area instead of fairness. Reconsider prices.
Val Musin
April 4, 2017
Carmen Ferreira
March 18, 2017
Very impressed with Jennifer customer service. She answered to all my concerns. Love the place!!
Lawrence Howard
February 23, 2017
Ken Magny
February 5, 2017
I've looked around town for a storage facility and I always find myself coming back to this location. The price was definitely better than the competitors for the same size unit I was seeking. The location is not only convenient for me but the best thing is customer service. The staff here is always willing to work with me; specially when I need to get a larger unit or move to a smaller size. The experience is painless.
Zayy Parkour
January 25, 2017
The facility was very well kept. The manager Regina was very hospitable as she offered my guest and I tea while she explained the way things worked . All around great experience ??
Philip Pacheco
January 24, 2017
I've used CubeSmart since relocating to Aventura from South America in April 2014. The facility is located very close to where I reside and that is a Major Plus. It is very clean, well organized and the Staff is Courteous, Knowledgeable and provide Excellent Customer Service. I always enjoy our interaction when I am dropping off or picking up. GREAT JOB GUYS!!
Andrés Fernández
January 6, 2017
I've had a great experience with this CubeSmart location; the staff are friendly and helpful, the facility is clean and organized, and the prices (at least compared to other self storage facilities in the area) are reasonable. No complaints so far!
Ercan D
January 4, 2017
Outstanding!!!
Marco Antonio Lacombe
December 18, 2016
Ron Holden
November 29, 2016
Isaac Sofer
November 28, 2016
(Translated by Google) Excellent warehouse! (Original) ???? ?????!
Donna Bandar
November 22, 2016
We went to 2 Public Storage facilities in same area but employees were just rude - place appeared deshuffled, unsafe, uneasy - disorganized, messy. Chaotic if you will. I saw CubeSmart while waiting for a car wash and gave them a call - they were so friendly and genuine - we drove over - told them what we needed - the place was a breath of fresh air - super organized, clean, secure, Yamili ? was over and above helpful - patient, right off the bat we were comfortable with the facility, her, the unit - though we only need the unit for a short time - I would use again if need be and I will certainly refer this facility to anyone in the market for storage. It was a total pleasure on all levels!
Veronica Ortega
November 22, 2016
Andres Jaramillo
November 17, 2016
Samuel Papu
September 28, 2016
Great service and help from all your team. Thank you
Maria Mariner
September 17, 2016
The staff has always been very nice and helpful with me. Today i needed to throw some things away and they saved me a trip to a public dumpster by allowing me to use theirs. Place is always clean and seems secure. I've been 6 months with them and haven't had a problem.
Jeff Otis
July 12, 2016
Staff at the Aventura facility we're very helpful and co-operative. A special shout out to Yamile who was a pleasure to deal with.
alex miller
June 27, 2016
Amazing storage, employees were excellent. Would recommend this facility to anyone!
Idalys Tirador
June 17, 2016
Oscar Cohen
June 15, 2016
Great location, very well kept, excellent service!!!!
Krystal Factor
June 6, 2016
Bruce Tallisman
May 10, 2016
Very positive experience . Everything explained in very good detail . Was very satisfied with the great service and care I received .
larry schwartz
May 9, 2016
absolutely fabulous to do business with. Clean, safe, and great people to work with you, HIGHLY reccmmend
Victoria Anglade
April 26, 2016
Customer Service is Excelent. The 3 Persons that are There at the entrance they are the Best. They answer All my question and help you out. I am happy, the only thing is that you need more carts. Sometimes the wait is to long.
Dee Baruch
April 20, 2016
WE HAVE BEEN WITH CUBE SMART FOR ALMOST 6 YEARS. THE CUSTOMER RELATIONS IS FAR ABOVE AVERAGE. IT IS A TRUE PLEASURE.
Heavenly Inspired Cake Creations
April 12, 2016
My experience at this location was all that and more. I am so happy to have run across this storage site as I was driving by. Here is a company that knows the meaning of true customer service. I had the pleasure of encountering a wonderful and pleasant person like Yamile. She is the property manager at CubeSmart and she is very professional. I would recommend this site and CubeSmart the company to anyone who asked just on the very pleasant experience I've had there. I want to thank Yamile for all of her help in making my finding a storage space as pleasant and hassle free as possible. This is my new go to place when I need to store my things. It's clean and safe and the staff there are very professional and hospitable. Thank you again Yamile ???? I'm one happy customer.
Heavenly Inspired
April 12, 2016
Matthew Marmor
April 2, 2016
Standard as far as the rental process goes, But one thing that really tarnished the whole experience for me, which happens to be a pet peeve of mine. Don't offer something like a great deal if that something is not going to be readily available, for example they're moving truck. If it's something that's very rarely available say so on the rental day so the customer can make plans accordingly, don't get somebody's hopes up and then tell them. "sorry the truck won't be available until a week or two from now. Tell the customer in advance for example when you're saying, "you can get the truck for $10 for the first day for new renters, oh but the truck won't be available for this amount of time and isn't available very often". Then at least I could plan ahead or I would know not to even bother with this so-called great deal. So now at least for the people who read my review, will be informed on there so called truck rental deal.
Kenny Ortiz
March 21, 2016
Regina And Henry was Super Profesional and Awesomeness just Reeked in the AIR!!!
Minner I
March 2, 2016
Regina Fleming is awesome! Very nice, she took care about all the things that have to know! Thanks CubeSmart . My second time doing business with you. 5 Stars
Jose Monge
February 24, 2016
Very nice people, very easy to work with them.
Jeff Malley
February 22, 2016
Regina was awesome! Excellent customer service and very knowledgable.
Miguel Torres
February 18, 2016
Prompt, courteous, reliable service, the Young lady that handle my rental, not only the rpice and availability was great, she offered a truck at very affordable price to move in, she called me as she promised and I highly recommend them.
Alexander Paulus
January 29, 2016
it was a wonderful experience the facilities are very clean and well organized the coffee touch is great and the attention of Yamile and Henry were the best we always felt like home and it was so nice to come here. Congratulations for a good job
Leila Gorra
January 15, 2016
Thank you to the wonderful staff for being so helpful, accommodating and professional!
Yolonda Roberts
January 15, 2016
CubeSmart staff here is super nice, their business mannerism is over the top. I suggest that everyone try them out. Thank you guys for trusting you with my home and business storage and office solutions. Yolonda
Gladys Loya
January 14, 2016
(Translated by Google) When someone is looking for storage, they are not only looking for a price that is favorable to the customer's pocket, they are looking for comfort, order, cleanliness, security and a staff that serves you with respect and kindness and the truth is that and more we have found at CUBESMART Self Storage, 19500 W Dixie Hwy, they are really excellent, not only do they take care of you... you can really see the concern that you are satisfied, we thank everyone but especially HENRY LOPEZ, he is a very attentive and helpful young man, he is very professional, also YAMILE VALDEZ, your boss must be proud to have employees like you.... thank you very much, (Original) Cuando alguien busca un storage no solo busca precio favorable al bolsillo del cliente, busca comodidad, orden, aseo, seguridad y un personal que te atienda con respeto y gentileza y la verdad eso y mas hemos encontrado en CUBESMART Self Storage, 19500 W Dixie Hwy son realmente excelentes, no solo te atienden....de verdad se ve la preocupación porque quede uno satisfecho, agradecemos a todos pero muy especialmente a HENRY LOPEZ, es un joven muy atento y servicial es muy profesional, también a YAMILE VALDEZ, su jefe debe sentirse orgulloso de tener empleados como ustedes.... muchas gracias,
Marina Rosas
January 7, 2016
(Translated by Google) Grateful for the attention and service. Whenever I needed information or help they were there for me. Also the prices are excellent compared to other companies. I highly recommend them. I rate it 10+ (Original) Agradecida por la atencion y servicio. Siempre que necesite informacion o ayuda estubieron alli para mi. Ademas los precios exelente a comparacion a otras companias. Los recomiendo altamente. I rate it 10+
david steinhurst
December 27, 2015
What do I love about this place? One Thing: HENRY LOPEZ IS AMAZING! I've never had anything but aggravation when renting storage space. Henry helped us, answered our questions and was patient beyond belief??. We felt like we were being waited on at The Ritz Carlton Club. Congrats CubeSmart you have a real winner in Henry-hold on to him.
marcela Ferro
December 24, 2015
Excellent customer service! General manager very helpful, friendly and professional. Highly recommended...
Heather Glassman
December 14, 2015
I am very happy with CubeSmart storage..the facility..and the level of customer service I receive! The staff...Yamile...Regina...and Henry..are awesome! They are always nice friendly and helpful and the place is very safe and always immaculate and clean! I would refer CubeSmart over and over again to all of my friends!!
ann findlay
December 10, 2015
The staff was very knowledgeable. Extremely polite courteous and service oriented!
Ely Goldringer
December 9, 2015
Great location! great crew! Great experience!
Esther Itzkoff
December 4, 2015
Fabulous facility, great location very clean and it's always great walking in and being greeted by a wonderful staff who is always ready to help you with all your needs.
Samuel Pichardo
December 3, 2015
Great service!
Jason James
December 3, 2015
This place is awesome! For some reason theres a bunch of kids rolling around on hoverboards though.
Vincent Gregoire
December 3, 2015
Amazing service
Daniel Manriquez
December 2, 2015
I like this place because it has good security, available parking space, and proper AC. Highly recommended! Wonderful place!
Michael Leondi
October 14, 2015
Moving from the west coast was quite stressful and storage was a necessity. The CubeSmart folks in Aventura were courteous, knowledgeable and accommodating. Notwithstanding the size of the moving van and time necessary to unload/load, the facility easily met our needs. Thank you for making one aspect of our move relatively painless...
Carol Alexander
July 26, 2015
We met with Regina. She was knowledgeable and was able to answer all of our questions. She was enjoyable, making something that is not a great thing to do, actually a great experience. We reanted a 10 x 10 and she finished the paper work in a short period of time. Great experience, great employee! Carol
KAL Door Hardware
January 25, 2015
Great staff and Amazing clean facility. A must visit storage facility for anyone interested.
James K
July 3, 2014
This is a beautiful facility. That is why I am giving it 3 stars. I found the entire process today to be very slow and tedious. It took almost an hour just to sign the paperwork to "borrow" the truck, and it was a ridiculous process! Also, they made me feel like I was renting out some sort of high end sports car, and really made a huge deal about everything. The manager Yamela, who seemed nice at first, had a way of talking down to me. She did this on several occasions, and she treated me like an untrustworthy child. It was really the tone that she used several times to let me know that SHE was in charge. I completely understand that they have to run a tight ship and a clean facility, but she needs to work on the way she speaks with people.
