Reserve a Unit
12 feet by 12 feet Storage UnitMedium 12'x12'*
plus First Month Free
12 feet by 12 feet Storage Unit12'x12'* Storage Unit
- Indoor Storage Unit
- Elevator Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
3134 Chestnut Drive
Doraville, GA 30340
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Doraville, GA 30340
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Access Hours:
Reviews of This Facility
Jamal Williams
March 21, 2025
? 0/10 DO NOT USE CUBESMART! HORRIBLE EXPERIENCE!? I had an absolutely terrible move-in experience at CubeSmart (3134 Chestnut Dr, Atlanta, GA 30340) and would never recommend this location—or the company as a whole—to anyone. Deceptive and Misleading Move-In Process I reserved and paid for a 10x10 drive-up unit on March 13th, expecting a smooth move-in process as outlined in their confirmation email. However, upon arriving at the location: My assigned unit was not secured with a seal tag as stated. The unit door was severely damaged, barely hanging on its hinges. There was a dirty, decades-old sofa sitting inside the unit—completely unacceptable! Confused and frustrated, I tried to locate another unit with my assigned number but found none. As 10:00 PM approached (end of access hours), I had no choice but to leave, completely livid about the situation. Customer Service? More Like Customer Disservice I immediately contacted CubeSmart’s customer service, explained the issue, and was offered an upgrade to a 10x20 unit at the same price due to this major inconvenience—which, frankly, did not make up for the ordeal. I was instructed to return the next day to speak with the on-site manager. Due to CubeSmart's incompetence, I had to extend my U-Haul rental, add extra mileage, and spend hundreds of dollars more—all because of their failure to provide the unit I originally paid for. The Nightmare Continues the Next Day When I returned during business hours: The new 10x20 unit was NOT a drive-up unit (which I specifically paid for!). Again, no secured seal tag, no welcome kit, and no lock. The onsite manager wasted over an hour searching for a proper unit, eventually finding another 10x10 drive-up unit (the size I originally paid for). I was downgraded back to a 10x10 unit without any compensation or discount, despite being promised an upgraded unit at the same price. Total Lack of Accountability & Support After moving my belongings into the unit, I contacted customer service again to explain everything. I was told: The site manager would call me within 48 hours—I waited 72 hours with no response. I had to call back repeatedly, eventually getting the district manager’s number. I called the district manager over 10 times, leaving at least 4 voicemails—NO RESPONSE. I called customer service again and was told there was no case even opened for me! When I asked to speak with a customer service manager, I was refused and simply given the same unresponsive district manager's number again before being hung up on. Final Verdict: Avoid CubeSmart at All Costs CubeSmart had no problem taking my money instantly, but when it came to actually providing the service I paid for, they failed at every level—local management, district management, and corporate customer service. This experience was a complete disaster from start to finish, costing me time, money, and unnecessary stress. I will be escalating this issue to CubeSmart corporate and beyond. ?? DO NOT USE CUBESMART! ?? Terrible company, incompetent staff, and zero customer care.
Christina Perez
March 18, 2025
Ruben Varela
March 17, 2025
Very bad service on the app. They gave me a price. When I went to move, the one I ordered on the app was occupied and they gave me another one that was not the one I ordered online. They raised the price. I asked why the price changed, and they only told me that it was the company's fault that they had not set the prices correctly.
All On So
March 12, 2025
I rate CubeSmart Self Storage with a big minus 3 ?? This is the worst store service I have ever since 1996! The administration before CubeSmart Self Storage was better. Now, this administration is a painful service! We need free access to get into the area that we are paying for, to do our stuff! Many days we have to get back frome the place because they don't give access to their costumers. I don't refer CubeSmart Self Storage to anybody else to hire their services! And they said they gonna increase their prices! That's insane!
Adam Toll
February 3, 2025
Minimal security. I have noticed multiple units being broken into lately. Even though I’ve been here for two years and set up with auto pay I had my lock cut off and a new lock put on with no warning or reasoning. If you’re gonna rent here, don’t put anything valuable in your unit.
Joshua Okeefe
February 2, 2025
Horribly ran facility! The DM doesn’t do callbacks… actually no one calls you back or follows through… I have been waiting for my $100 cleaning deposit what is going on. !!!!! We are going on over a month. No one is ever there no one answers the phone. Construction or not… don’t use that as an excuse you have a business to run, your storage facility is being run horribly.
Channel Singleton
January 30, 2025
This location was very disgusting the units were dirty and had spider webs etc for an “indoor unit”this location is poorly ran and needs to be closed
mike mcintyre
January 19, 2025
Access code was denied. Not much use if I can't access it. Went back and code still not working. went into the office and she looked it up and gave me the same code. Did not work, back to office. She gave me another code, I asked about the lock that was supposed to be in the unit. She said no but she could get me 1 . No lock I paid extra for. Go check on unit after finally getting code that worked. Unit was supposed to be a 10x20. NO, it is a 9x12. Go back to office. She says that online does not have correct layout. She says that since they are redoing the office that the computer has not been hooked up to the internet in 2 weeks. She said they do not have a unit for me. She calls and they were supposed to cancel and issue a refund. Well today I get a notice that they are going to charge me for rent. The lady that helped me was not the manager for this property. She was super helpful no problem with her. They need a negative 5 . Place is a joke.
Jaye
December 29, 2024
Location was under construction according to sign - all gates were wide open so no security/ the access code didn't have to be put in. My unit was not prepared there was no lock on it waiting as I was advised, there were huge holes / cracks in the walls, wide open and clearly a homeless person had been living in it
Walker Hayden
December 4, 2024
More like "DE-storage". Junk all in the hallway to my unit, I couldn't even access it at one point. The management said they were evicting that person in a few days, then the hallway was clean and I thought they were gone, but they came back and trashed it again. Management then said they had extended their grace period or something. Also my unit got broken into, they busted the latch to my door and I was not able to get the lock to come off so the only way I could get in to my unit was to un screw the side piece on the door frame and then screw it back in when i left. It was hell there. Multiple drug addicts squatting in there. Management rarely on site rarely answers phone calls and not doing much about the issues. I was as respectful and patient as I could be with the squatters and management alike, even given my un-wanted circumstances, but what did I get in return? Neglegance and theft. Watch your back if you do decide to rent there but I'd advise against it. I cleaned out my unit and cancelled my lease there, they gave me a confirmation that it was properly confirmed for cancellation etc and then at the end of the month I got some automated email still trying to charge me. They're lucky that the phone I had photos of the mess in hallway unit got cracked and I had to get a new phone, otherwise I'd post those photos.
Teresa Martinez
November 5, 2024
The new management is awful! The property looks like a dumping ground, and there are people living in the units! Every other day there is someone new in the office… that is if they even choose to stay on the property on that given day. People park in your designated space that you pay for. The district manager does NOT return phone calls because (the reason given) he/she is overwhelmed!…..
Jeff Rous
October 6, 2024
Patricia Mena
September 17, 2024
I HATE the new management/owners. They're making paying my bill difficult and add fees to everything when I try to pay it. All of which has never happened before management changed. And they just upped the fee from what it was before. As if this economy isn't terrible already, these ppl are squeezing more out of us! Please change back to original management!
Sonjia Dennis
July 30, 2024
I had my belongings at the storage unit for almost 10 years and when I went back, I was very surprised because there was no rat vermin and everything was in nice and beautiful condition. It means that Storage is doing a good job of taking care of the property and just making sure everything is OK. I would recommend this company again and again just because I’ve had horrible experiences at other places and this was by far one of my best experience with a storage unit. Thank you guys!!! From a grateful customer!!!!!
T Styles
June 25, 2024
Very quiet and well kept storage facilitie! If u have any problems ask for Ed he's the Best! I would definitely recommend this place!
Segundo Izaguirre
June 23, 2024
service was great the attention on explaining everything and answering all the questions! I can remember his name but we got the store June 22 2024
StoneHorseTile Atlanta GA
June 11, 2024
The manager, Ed, is a super guy. Made my experience very nice. Can't say enough. I deal with storage facilities and they are generally not good experiences but this place is awesome
camila rodriguez
June 10, 2024
Great service and very friendly and helpful management! I’ve been with them for 3 years and it’s a great storage space!
Value Our love
June 2, 2024
If I could give more stars I would. Any time I have questions or need anything they are always so helpful. It’s great to be greeted with a smile when I walk in the office and the customer service and support is above all.
Jose
May 15, 2024
Alejandro Inciarte
April 1, 2024
J Miller
March 30, 2024
Customer service with Ed was the best ! He was quick and got us in and out! He was very helpful and polite. Thank you. We will return!
Lori Evans
February 15, 2024
Great customer service
ed vick
February 14, 2024
Robert Baker
November 6, 2023
Ed has been great. The facility is adequately maintained and is convenient.
??????? ”????? ??????“ ????????
August 30, 2023
I was so very satisfied with Chestnut Storage. They are a secure 24 hour facility, and the staff are all super friendly and professional. The bays are easy access, and they have the lowest prices around the area. They also will hook you, or someone else up with a finders fee for referring them to the company. Also, if you are ever far away and worried about your things just give a call and they will head over to your unit to ensure it is in good standing.
Natasha Horsley
August 12, 2023
Usually I love mom and pop operations. However, between the hard to find office and the knowledge deficient of operations stand-in front desk attendant this was a terrible experience. If you have u-haul needs do NOT seek them here. Customers are able to check out the singular vehicle overnight even when you already have a preset reservation made days prior. And in the process of attempting to come to a resolution with front desk staff, staff willingly took another customer ahead of us stating, “No man, I am not busy I can help you right now.” If zero stars were an option, this place would have earned them.
Cherry
July 2, 2023
Great customer service, fast check in, quick response and great pricing. I most definitely recommend this location for your storage needs.
Susan Blaire
June 6, 2023
Awesome service and I was even greeted by lovely friendly cute dogs :)
Warren Hamilton
June 1, 2023
Very good customer service. Loving the 24/7 access also.
Naty Daniel
May 25, 2023
keep up the good work.
Consumer Guide
April 8, 2023
Went to get a quote for 5x7 non climate controlled storage room it was $65 the representative seemed very cocky because they're almost full
Isidro Delgado
April 4, 2023
(Translated by Google) Very good place (Original) Muy bueno lugar
Bersain Lopez
March 21, 2023
Matthew McCort
March 11, 2023
I have been a customer for only one month. During that first month I was greeted very friendly and warmly by the staff and offered different sizes and cost variations which of course since I am a costumer we found one that suited my needs. The place has plenty of lighting and efficient space for driving and maneuvering around which is very important and nice to have. I have found nothing to complain about in the little bit of time that I have been a customer. Respectfully, Matthew McCort
Steve Shirling
February 19, 2023
I've been a tenant for about two years. No rodents, no roaches or any damage from uninvited guests. Manager is on top of his game. I'm so happy with the service I leased a second unit.
Selvinescobar _
January 24, 2023
Bria Holloway
January 13, 2023
Ricardo Nogueira
December 10, 2022
Great place and great people
Make Yourself Valuable
September 23, 2022
Iv been dealing with this company for some time and Ed is great really does his job well , highly recommend.
Jacob Lopez
August 9, 2022
The rates are good and the manager is very helpful and I always get the reminders that I have a payment coming up and that helps me a lot, because I tend to forget when I need to pay and it's close to home, thanks again
Prosper InTheNow
February 26, 2022
eduin cruz
February 20, 2022
Rick Barron
August 16, 2021
Easy to get in and out of the facility. Getting the key and access the first time was easy. Seems very secure.
Ani Bradshaw
July 29, 2021
Bernard Reilly
April 6, 2021
Great place with plenty of room, staff is very nice and grounds and hallways are kept clean. Would recommend if you're looking for a temporary / cheaper place to store your items!
Mel MuchoBueno (#muchobueno)
March 28, 2021
(Translated by Google) #verygood (Original) #muchobueno
David Ross
January 30, 2021
Friendly staff...secured buildings
sade murray
January 24, 2021
I have nothing but good this to say about this company they are affordable and they really work with you......I've had a storage with them for 3years and today Im finally moving my stuff out.... I'm kinda going to miss them but that bill
Ogalre X
January 22, 2021
Good location, friendly, accommodating staff
ATL Guera
January 1, 2021
There's not enough good things I can say about Ed at Chestnut. He could tell that my fiance and I had been through the most & after leaving another U-Haul location because of the bad service I received, I'm so glad I did. It's as if Ed was the fresh breath of air I needed in a sea of manure ?? Seriously, this man went above and beyond his job to give us a good experience.... and we ended up coming back again 2 days later when we needed to rent a U-Haul again due to unfortunate circumstances and we also got a storage unit. I highly recommend Chestnut storage for any of these services.
steve stone
December 16, 2020
Nancy Morgan
November 26, 2020
Great staff
Sergio Lopez
November 7, 2020
(Translated by Google) Excellent (Original) Excelente
Nancy Morgan
November 4, 2020
Super nice staff and good prices!
Michele Ellis
August 30, 2020
I had a very good experience with Cheastnut Storage. Giddion was awesome and super friendly! Very clean, neat and safe place to keep your belongings. Pretty reasonable prices also
Scott Maxwell
August 7, 2020
The managers great and I'm giving up a space of almost a decade somebody should jump on it E 108
Connie Baptiste
March 14, 2020
Handy Dynamic
January 13, 2020
Hector Abraham Interiano Franco
January 6, 2020
John
January 6, 2020
Great storage facility
Soledad Albino
December 30, 2019
Eric S
December 30, 2019
Ed was great about explaining what was available, when units were likely to come available, and gave me a good deal when a unit came up that fit what I needed. Fast to return calls too. I’m very happy with the service and availability 24 hrs (no extra charge) at Chestnut Self storage.
Mo
December 15, 2019
E Rodriguez
October 29, 2019
Amber is amazing! Best public storage location to rent from. I would Definitely recommend.
Patti Coleman
October 24, 2019
Pj was amazing very personable and professionally about everything she do ,I love her !
Alfredo Rangel
October 12, 2019
Juan Jose Gonzalez Ochoa
October 3, 2019
Brandon Shultz
October 2, 2019
Michael Spoonamore
August 30, 2019
Needed a large unit on short notice. Angela came through for us! Very professional staff, quick and easy process. Highly recommend!
Teresa Martinez
August 21, 2019
The new manager at Chestnut Self Storage is the best. Angela is very efficient and helpful. She is very hands on and takes immediate attention to any situation. And, the property looks great! I am a happy customer! ?? Thank you, Angela!!
Blake Anderson
July 20, 2019
Mohummad Alston
July 18, 2019
WILSON EVANS
July 16, 2019
I have been a tenant at this facility since September of 2018 having 2 units. When I first moved in, the manager was a very nice lady named Cecilia. I had previously given them 5 Star Review. In April 2019, I rented a 3rd Unit to use as overflow and process downsizing to one unit with Fred. On 04/29/2019, I logged into the residents portal and submitted a service ticket. All 3 of my units are on the end of one row. The big flood security light on my end was out causing it to be uncomfortably dark. I gave them approx. 1 week to fix it, never received any resolution. I then emailed them with screen shot of my submission. The new manager Angela stated that she was unaware and never seen my request and then proceeded to say the next day in her response that Georgia Power had been on property and fixed the light. I drove across town only to be in the dark still. I took pictures and submitted to management. Over half of the lights were out on the property including both on my row. I then wrote back to her and explained that due to medical reasons I can not work in the hot summer daytime due to a disability and limitations. I also asked that I be kept updated on any delays and in the loop should something understandable was causing a issues, and a approx eta. This courtesy was never given. I asked that they please get the issue resolved and mentioned my wishes to condense down to one unit. At this point time went on through May and June. The issue was never resolved, I sent pictures demanding this be fixed, but during this time I had to pay $250 in May ($150 for two extra units), plus the same in June. In June before paying rent, I requested that they provide credit as their lack of maintenance and failing to providing the basic amenities listed on their website, as well as disregarding the limitations and my need for them to fix it so that I could do the work I needed to do later in the day and discriminating me for my disability and getting me to pay for units I am trying to move out of. On June 18, I was charged $45 in late fees ($15 per unit), irritated because of lack of response from Angela, I asked if they would at least credit the late fees I would pay the rent and deal with it later....I also requested the companies policies on repairs, security, and safety. She wrote back saying her GM did not approve the credit. I spent several days trying to get the information and was never provided. On June 29 the 15th day I had not received any communications with the GM contact info, they then proceeded to tack on $90 in late fees ($30 per unit). At this point the service request had been opened for 60 Days. Angela wouldn't let me contact the GM only provided leases not their company policy only mainly hounding me for payment. After July 8, I contacted and confirmed that they had violated the Dekalb County Codes and filed a complaint. Only July 9 I am locked out of the facility but drive by confirming still APPROX 10 of the 20 lights still remained out 2 months later. I took footage and further documented. Apparently after code enforcement contacted them between JULY 10-12 they lights were fixed but it was after fees growing beyond what I could pay. At this point I have been disrespected, discriminated, and mistreated by the facility. I am in the process of seeking legal assistance. This is my personal experience which went way off course for no viable reason and their failed communication or concern for my safety, health, or business.
Vanessa Bennett
July 9, 2019
Ann
July 7, 2019
Berta Juarez
July 1, 2019
Jane G
June 29, 2019
Well maintained facility and the staff is extremely pleasant and helpful.
naomi woodspring
June 29, 2019
Friendly, helpful, and accommodating customer service. Sparkling clean secure units - this storage facility is highly recommended..
Elisa Alonso
June 29, 2019
L
June 28, 2019
Donald Mees
June 24, 2019
I had had a break-in to my unit. The repairmen met me at the unit and fixed my lock and said they were going to put new doors on soon.
Charmaine Peace
June 24, 2019
Literally had to move because my unit was robbed the staff say they know who did it. It was horrible. Granted to new staff if way better. My experience here ended in a law suite.
Raynbow Blessed
June 24, 2019
Alexis Walters
June 16, 2019
Ella Star
June 2, 2019
terrible spott dishonest scam aritists .it is insecure and greedy
Angela Singleton
May 29, 2019
Raynbow Beacon
April 24, 2019
I was spoken to very rudely by Angela.. I explained to her that I didn't know that if you are ten days late they charge 15 dollars then five days later they charge another 30.. At first my. Payment was 24 now it's 69 by may it will be 109 just for my clothing. The lady read over the entire contract but failed to read that part about the late fees She said I'd be charged a late fee but not forty five dollars. Initially I told them I was getting over having pneumonia so I missed three weeks... Angela said it was a business and I should of read my contract. They don't give you the contract until after you sign The lady only shows you where to sign and initial. I heard many bad things about chestnut storage I wouldn't have rented from them but on line it says absolute storage
Sean Parks
April 23, 2019
stormy wheeler
March 21, 2019
I’ve had a storage unit with Chestnut self storage for about three years. I’ve never had any problems there staff has always been very helpful. I just upgraded my storage to a larger unit. They really care about there customers! Great prices also! Thank you Chestnut Self Storage
Telly Tellz
March 12, 2019
Great customer service when you move in, but as soon as you try to move out, they become rude and unprofessional and will go out of their way to find ways to charge you.
Jennifer West
February 17, 2019
A space for storage, large storages available at affordable prices.
Kenny Ortiz
November 29, 2018
This is a disgusting storage facility who never picks up the phone to take payment and today I’ve had it with the disgusting worker named Marisha (Trash Worker)who started to get loud without knowing my account (then the trash says this is a business call back when you know how to speak Meanwhile the trash worker was who started to talk over me without listening & continued yelling) Trash Person I hope to never meet!!! Then the trash wouldn’t charge me then refused to take my payment while still running her mouth on my account and she doesn’t know anything about my account these new people here are straight disgusting people DO NOT SPEND YOUR MONEY HERE!!! Ive been trying to make a payment these people will purposely not pick up the phone and on top of that charge you extra fees!!! Totally disgusted by the trash people working here!!!!
Waldo Rivera
October 18, 2018
Cecilia is the best!
Tony Clark
October 10, 2018
Purdy my (EAT)
September 29, 2018
Staff looks and acts like they were prison gaurds. Ruthless and underhanded. Sleezbags
Taylor Billy
August 20, 2018
Excellant customer service and good prices.
Marti Jordan
June 13, 2018
Great staff and friendly customer service.
Barceloneta Spain
May 26, 2018
(Translated by Google) It's okay, it's just that it's too hot in the facilities. (Original) Esta bien solo q hace demasiado calor, en las instalaciones.
Margarita Alt
May 8, 2018
Charmaine Earnest
May 7, 2018
Glad i am no longer with them. Moved out but they sent me a message that they are going to hit my card even though i moved out. This means they did not closeout my account. I have to waste time to correct this situation. This is no good service.
Nelly Garcia
February 26, 2018
Leo Kim
January 22, 2018
I had the pleasure of meeting McKenzie today at the Storage Post. She was extremely helpful and knowledgeable about the property. I am glad that this property has upgraded by having someone of her capabilities in customer service. I also noticed she is bilingual and helped others while my visit in the office. Thank you, McKenzie!??????????
A R
January 16, 2018
Elfido B
December 28, 2017
MARIE
November 17, 2017
Harrison Roch
October 23, 2017
Robert Flesch
October 8, 2017
Run down. No camera, gate broken
Sterling G.
October 1, 2017
Ruben Lopez
September 5, 2017
Great customer service.
Ayodeji Babalola
September 1, 2017
Des Nutts
August 6, 2017
zhao alan
July 8, 2017
Sooooooo
Delquita Myles
May 13, 2017
K Rivers
March 17, 2017
Kaleb McElroy
February 14, 2017
Not the most helpful staff
Hills List
February 5, 2017
Got kicked out because my abusive ex abuser found me and beat me up. It was hard to believe that the woman who owns the place and her female manager could be so backwards on the decision to kick me out. I rented my unit for five years without any issues. They called the police an hour before the deadline and tried to have me arrested for trespassing. The new owners are pigs And very very dirty
Mark
January 13, 2017
Sonia “Sypher” Tyler
October 24, 2016
Good customer service. Eric is a stand up guy!
Mohsen Sarhan
September 6, 2016
Good manager
Salma Pahlobi
August 24, 2016
Douglas F. Lincoln
June 17, 2015
