Reserve a Unit
5 feet by 15 feet Storage UnitSmall 5'x15'*
plus First Month Free
5 feet by 15 feet Storage Unit5'x15'* Storage Unit
- Climate Controlled
- 1st Floor Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
3103 N Decatur Rd
Scottdale, GA 30079
Office Hours
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: Closed
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Scottdale, GA 30079
Free Move-in TruckOffice Hours
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: Closed
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: Closed
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Courtney Harvey
March 14, 2025
Taunia Nkromo-Stevenson
February 20, 2025
Clean & secure units. Helpful staff. Use of moving carts. Lots of options for size. Great price points (although units are subject to increase). Lots of moving supplies available in store. Wish there was a trash/dumpster on site. Otherwise would recommend and use again.
Adrienne Ward
February 11, 2025
Stephen Baidya
January 20, 2025
Tarsha Wise
December 18, 2024
Andrew was kind ….that you ….from unit 1516 from start to finish he’s been really nice I appreciate you dealing with me being late lol but I always paid it appreciate you kindly
Corey Love
November 27, 2024
Drew was so helpful
Robert Felton
November 27, 2024
Mr
November 19, 2024
Thank you Andrew for providing excellent customer service. He was extremely polite courtesy and knowledgeable about the units, and pricing. He made a really difficult experience less painful.
A Stephens
November 13, 2024
Andrew was super helpful, knowledgeable, and patient in getting my unit established with them. I recommend them and they have great prices.
Davy Crockett
November 12, 2024
Venetta Stathis
November 7, 2024
This facility is climate controlled, clean, neat and secure. i feel safe going in on weekends or evenings when the office is not open. The only complaint I have is that when the office is closed, so are the bathroom facilities.
Michelle Schmitz
October 13, 2024
I had a storage unit with your team while I was living in Decatur, GA, which was a godsend as I moved between apartments. The elevator, helpful front desk, and ease of use made it so great for me to have as a first-time storage unit haver.
Sandra G.
September 5, 2024
I've been coming this location off and on for I don't know how long. But Andrew is a kind, generous, and a helpful person. He's always got a smile on his face. And he's Pleasant to deal with. Don't let him leave, he's one of a kind.
Mr.T's Trucking LLC
August 1, 2024
The Manager Peaches was the Best She Ws Very Patient and Helpful with all our Move in and Out Needs We Hated to go but our time was up in our Area But if we Ever Decided to Get another Storage Unit We definitely would be Renting/Going Back to Cubesmart in Clarkston/Scottdale ????
Paul Erickson
July 26, 2024
Wonderful online experience and great in-person customer service.
Peggy Rees
July 24, 2024
The customer service is outstanding! Tia is so patient and answered all my questions. Thank you! And the facility is very clean.
Howard Peters
July 18, 2024
Brooklyn Georgia
July 12, 2024
Nancy Banks
July 11, 2024
Jalen Jackson
July 7, 2024
Anne Rein
July 7, 2024
I would give negative stars if that were possible. 1) The space is NOT climate controlled. I think CubeSmart's marketing is very deceptive in this regard. I believed it was climate controlled when I rented the unit, but all of my stuff is covered in mold, and most of it is ruined. 2) The pricing is predatory. Rents are raised every six months, and my rent has tripled over five years. I rented a 10' x 10' unit for about $85 a month five years ago, and my rent is now $256. But the same facility in Scottdale is currently advertising a 10' x 10' climate controlled unit for $56.50 a month. They rent to customers at a low price and raise the rent until it's unaffordable; then, they sell your stuff if you can't pay. In response to one of the 1-star reviews, there's a note from the owner that says in part, "From time to time, we find it necessary to make adjustments to our customers' rental rates in order to keep up with the rising costs associated with providing top-notch service iand a clean facility." The rent doesn't go up "from time to time." It goes up significantly every six months. And it's definitely not a top-notch facility. If you read the 1-star reviews, there are a number of people whose possessions have been ruined by mold. Unless you're storing things for a short period over the cooler months, I would definitely recommend NOT doing business at this location. The "owner" responded to me almost immediately on a Saturday night. I'm pretty sure the "owner" is a bot that automatically posts responses written to sound as if the corporation cares about customers. It doesn't.
Chris
July 4, 2024
Scam scam don’t hold up to there end of the deal rip people off
No Name
July 1, 2024
Checking In She Was Very Nice ( Don't Remember Her Name ) . But I Didn't Know This is A Month - To - Month , Because When I Reserve A Unit - I Was Ask How Long I Would Need It For ( So I Don't Understand ) . But So Far , So Good - But Because It's Month - To - Month , I Hope It's Not Going Up Anytime Soon .. Because That Wouldn't Be Right .
Ava Leone
June 26, 2024
Ugh. At my wits end with this place. There seems to NEVER be anyone in the office during office hours and all our stuff has mold on it! LOVE paying $120/ month for the most mid service. :/ BEGGING for the front office to call me back. If you're looking for a storage unit, just don't bother with CubeSmart. It's so not worth the money.
Kayla C
June 2, 2024
Prince Skin Care
March 27, 2024
Didier K. FABRICE
March 17, 2024
Monet Lawton
March 15, 2024
My store manager Andrew was kind and knowledgeable.
Schallita Speights
March 9, 2024
Very nice good customer very good customer service all ways friendly keeps a smile on his face awesome customer service I appreciate Andrew for his commitment and compassion
BIG RONE
February 24, 2024
sharee walls
January 7, 2024
Andrew provided EXCELLENT customer service! The facility far exceeded my expectaions for cleanliness, security, price and quality. I recommend the N.Decatur Rd. CubeSmart to anyone looking for storage. It was nice to experience good old-fashioned, professional human interaction.
Jasmine Hill
December 28, 2023
The worker Andre is a thief. He stole a lot of my locker.
Jasmine Gibbs (Jazzy J)
December 25, 2023
Helping out my roommate with the stuff to put in storage room
Jasmine Gibbs
December 24, 2023
christopher oakes
December 1, 2023
Well staffed professionals. Super clean, super secure: entrance and elevator is PW protected. Better variety of sizes and prices.
toni jamison
November 23, 2023
Visited my unit yesterday and noticed mold on several items. Went to front desk no one was there I called 800 nimbler to report it and then someone called me back to come file a report and I told them there was no one there when I just had left the building. From reviews here it appears there was. A water leak which may have caused mold to grow in unit.
Kate
October 20, 2023
Foxxxy Brown
October 18, 2023
It's very clean and safe except they go up on the price every 6 months and force you to carry insurance although they have cameras everywhere
Chandler Bearden
October 16, 2023
Joanie Ferguson
September 28, 2023
I am continually disappointed at how this space is marketed as “climate controlled” when my unit always feels warm and humid in the hot months. My items have mold on them every time I come in to get things I need from my space.
Winfred Westbrook
September 7, 2023
WORST MANAGEMENT EVER! DURING MY STAY - there has been a robbery in the units, there has been a massive waterleak and they didnt notify us, and the front doors are always open so there is horrible security.
Lauren Gay Barber
August 30, 2023
Martha Wallace
August 5, 2023
The facility is always clean and the manager is professional and knowledgeable. My only complaint was that the air seemed to be off as I was putting my items inside. It was a very hot day.
Nadia Williams
July 19, 2023
Very easy set up! Very detailed and organized. Love the contactless set up….the welcome package was an extra bonus. Everything was clean and well put together. Happy I made this decision. Great location!
Willard Dennis
June 21, 2023
Andrew is awesome, he did a great job with helping me find the right storage unit for my mom. We were going to look at other facilities but I think this location is perfect for what we need.
Mariana Kramer
June 19, 2023
The price has skyrockted over just a few years. No one is ever in the office. The lobby is dirty.
James Jamal
June 17, 2023
Great customer service Drew took care of all my storage needs!!
elida j leal
June 4, 2023
Very quick and easy.
Pythenia Gracia
June 2, 2023
William B Stolz
May 28, 2023
Clean. Well organized and located.
The Truth
May 8, 2023
Not a good company. They doors are broken, dollie’s don’t work homeless sleep inside. The payment app doesn’t work. I’ll end here so you don’t have to read the rest.
Moriah Snowden
April 3, 2023
While I just started using the storage here recently - and there certainly are issues like the public (non-office) doors not being lockable and there no longer being a free move-in truck with your order even thought it's still offered (I was told a customer wrecked it, so fair enough): I did want to give a glowing recommendation to Malcolm who was the representative who helped me get everything set up. I had movers who were on the clock and he helpfully prioritized them first (setting them up + showing us all my unit) so they could get started while we went through paperwork at our own pace afterward. He was also very considerate of my needs and situation and gave wonderful recommendations for me to get the best option and price outside of just selling me things because it's his job. I honestly appreciated his integrity and considerate demeanor and the experience was great because of him. Thanks again, Malcolm!
Carmine Lippolis
March 20, 2023
This place and company is terrible. Auto-pay consistently doesn't work. Exterior doors to the building have been broken for the majority of the last 2 years, so anyone can get in without a code at any time. Unsurprisingly, the dollies are always missing. In a recent visit, garbage piled up outside which blocked the door.
Red Clay Consulting
January 25, 2023
Facility seemed fine at first, but went downhill very quickly. Not sure what happened - if it's financial or staffing. But, no valid excuse for Cubesmart's failure to repair the front door after months and months of it being broken. Fix the front door of the facility to make it secure. The door was broken from July until I moved out last week, with the exception of maybe a couple of weeks. Everytime I asked when it would be fixed, they said, "tomorrow." LOL. Anyone can access the building 24/7, making it unsafe for customers and their belongings. Have staff working at the front desk to increase security and give customers access to the restroom, since a key is needed from the staff to access the restroom 24/7. The office was rarely staffed. Install a key pad on the restroom so it can be used when no one is working. Don't raise the prices by 25% just 3 months after people move in; this is a predatory practice. When changes are made to the hours of operation, notify customers. Train customer service representatives at the call center to not to be rude and condescending. Fix the existing two carts; they are in serious disrepair. Provide additional carts, as two is not enough for this facility.
Brittini Barnes
January 19, 2023
I am highly disappointed in the customer service received at this location. I understand the staffing across all industries is difficult; however, transparency is critical. I spent way too many hours waiting in front of the store for managers who were on the way to help me with issues. There were two occasions when staff locked my unit, and I couldn't access my belongings even while enrolled in the auto draft.
Ackylla Burke
January 17, 2023
Demarcus, the manager is absolutely fantastic. He always handles me with care. I'll admit I have gotten behind on my storage payments at times and everytime I can feel his genuine kindness when working threw these situation. It also is always so clean. For that reason access to donations bin and/or trash cans would be awesome but I understand. However, thank you.
tRu tHERealYOu
January 13, 2023
Going above and beyond. Awesome service
jennie jones
December 29, 2022
Very easy process to get a unit. Affordable price. Friendly staff, clean building. Please add more carts.
Ronisha Sutton
December 12, 2022
Awesome customer service
faatimah tucker
December 11, 2022
I had a unit at the North Decatur road location and the manager Doug was always very helpful, kind and responsive with all of my needs in the 3 years that I rented.. Give that man a raise, he is over worked and deserves appreciation. I also appreciated the company having a truck that clients could use during the move in process. Aside from rate increases every 6 months ??, I can't take anything from your company. Regards,
Jean P
November 17, 2022
This company is deceptive. They will mislead you about their rates. They quoted me a rate then raised it several months later. Before I rented the space I specifically asked if the rate was a promo. Two of their employees told me it was not a promo rate. Then later on they raised my rate.
Tiffany S.
November 2, 2022
So ok. If something is going to happen, it's probably going to happen to me. My key got stuck in my lock. This matters because the phone representative said I might have to schedule the lock removal. Well, I have movers coming and really can't pay the fees associated with moving my scheduled date. DeMarcus flew in like some kind of superhero and was able to remove the lock. I am so very grateful he was able to leave the store he was assisting to come back to his home store in Scottdale, GA to help me.
Breck Prewitt
November 2, 2022
Pros: Great staff. Clean and easy to access. Cons: Never ending rent increases, and not enough carts.
Devin Autry
October 21, 2022
Very easy to get in and out and very nice to work with
Regail S Collier
September 27, 2022
DeMarcus has a great attitude and customer service. He will go out of the way to help you. Good customer service is hard to find these days!!
L K
September 24, 2022
I regret storing here. The front door was broken for more than two months, which makes it dangerous to go there at night because anyone could walk in off the street; the neighborhood isn't the safest. The bathrooms are kept locked, so you can't go unless someone is at the front desk to give you a key, and it's rare that someone is working in the office. They also raised my rent by $75 after three months with no warning. Super disappointed in this experience. Update: Front door still broken four months later. Predatory pricing model. Rude customer service.
pier Mason
August 18, 2022
Lilly was amazing! Very helpful and gave instructions in great detail!
Tyler “BluDvl”
August 16, 2022
Doug came in clutch, helping me get into my unit when my key broke off in the lock. 5 stars to Doug.
josette foley
August 13, 2022
Exceptionally Superb staff ….. nice clean storage , Kuddos not to mention the store Mgr extremely courteous called back exactly as he said he would ! Took care of my needs Speediantly
Kayla Larson
July 19, 2022
Giving 5-stars solely to the manager Doug, (not to the company) he was amazing and very sweet! But clearly over worked and undervalued by this company. Highly encourage Cubesmart to take a look not only how they’re treating their employees but most definitely HOW MUCH they’re paying them. Thank you for your kindness Doug! Best wishes in your future endeavors.
Birch Sawyer
July 18, 2022
Doug the manger is amazing would love to spend my money with him anytime! Cube smart you better oh this man more! He’s worth it!
Victoria Barnes
July 11, 2022
No one working here at the store. No one turning calls or answering phones during business hours.
Servant
June 24, 2022
Maia Denmark
June 16, 2022
The online reservation process was incredibly easy and straightforward! My lease documents were sent right over to me, and the instructions for locating and entering our unit were accurate & easy to follow. When we arrived to our unit, the staff were very helpful and everything was where it was supposed to be! Our move went off without a hitch thanks to CubeSmart!
Karl Stewart
June 5, 2022
md q Harry
June 4, 2022
Juan Davis
May 30, 2022
STCR
May 26, 2022
Tiwauna was very helpful and courteous and explained everything to me in full detail.
Daphne Bailey
May 21, 2022
First of all there was a change of plan I was not going to need the unit after paying my money I asked what was the procedure for a refund they couldn’t give it to me and could not advise when or if I would get a refund
Christion Gullatt
May 20, 2022
This is my first time renting with CubeSmart. I’m glad I decided to come here. Doug was extremely professional and knowledgeable! He gave me an complete tour and showed me multiple units to ensure I was getting the best one I needed. He even made sure my code worked before leaving. Thank you.
LaSherie P.
April 21, 2022
Tiwana was super resourceful and helpful !!! My encounter with her felt familial !! Thank you Queen!
Mary Germany
April 7, 2022
Tiwauna was awesome, she greeted me with her kindness & pleasantness, she went Above and beyond her pleasantness , I'm more then please..... Thank You Ms.Tiwauna
Andrea Higgins
April 3, 2022
The best and most professional customer service. The staff is Amazing.
More Mimi Mia Muah MillionHeiress
March 31, 2022
Tiwauna is such a joy to see! I was just about to turn around and leave ....when she said "where you going?"....I'm So glad she made my 2nd trip since I was up here last! Laverne and I talked for about 30minutues Before finding out she locked the payment process! Tiwauna made sure and handled All of my questions & payment.... She was The person to see so I can talk with GM George soon I am So Thankful for Tiwauna!!! She makes me laugh in this stressful situation
Victor Schmidt
February 26, 2022
Doug was fantastic. Very professional kind and available to making our move in a success. Would rent other spaces in the future.
Lucretia Butler
December 10, 2021
Doug was excellent. He was very informative, professional, and I could tell he loves his job.
tei jack
November 9, 2021
Shanequil Heath6
October 23, 2021
Great Is The One Writing This
IDonna Talton
October 20, 2021
The customer service was awesome not being rushed
Nicholle Austin
September 22, 2021
The manager Doug was so friendly and helpful, and extremely safe during COVID! I would definitely recommend his amazing service to anyone needing some storage space :)
Ahmed Aljubori
September 21, 2021
Convenient, clean, good facilities, easy communications . No hassle
Tee R.
July 21, 2021
Mohamed Kazi
July 19, 2021
Fredrick Harris
June 29, 2021
Try Cube Smart for storage needs,Tiwauna/Vickey were excellent sales and customer service host.
bertram johnson
June 20, 2021
My name is Bertram Johnson ms Tiwauna boundas at cube smart self storage I am pleading with a service and she would courtesy thank you for being patient with us I really appreciate y'all especially when I couldn't pay the whole storage bill she told me to take my time and be patient and I like I said I really appreciate her and the people who cube smart self storage Hireds
Marshayla Garland
June 3, 2021
The customer service and atmosphere is everything. Tiwauna and Doug are literally the best. I would recommend this location to anyone!
Melvin Allen Tukes
June 1, 2021
Ms. Tiwana. She was professional and very pleasant! Her customer service skills are par excellence. She was patient and explained everything I was paying for and why. I don’t know when I have enjoyed spending my money more.?? She made me feel special.
Don Wickham
June 1, 2021
Many thanks for the time and attention that Tiwauna gave us. It was nearly time for her to close the office at the end of the day and she kindly stayed and helped us without rushing. She was very competent and knowledgeable, as well as very easy to deal with. THANK YOU!
Ezekial Logan
May 30, 2021
My experience with Tiwauna was great! She is really professional and I will refer all my friends to come see Tiwauna she is the best at what she does here at cube smart she definitely deserve a raise and promotion!!!
Britt Ferg
May 30, 2021
Ms. Tiwauna was amazing and such a delight. Thank you for all your help :)
Paula Cunningham
May 30, 2021
Tiwauna provided Amazing service!! Handled the process as if it was her own business. Watch out! I may want to hire her ????
Joa Derri
May 30, 2021
Tiwauna is incredibly kind and very professional. She called me immediately after I booked my reservation to inform me of the rest of the booking process. In addition to being very efficient in person to see our unit and rent the move-in truck. Great customer service experience!
Lada Dance
May 29, 2021
We have great service, Mrs. Tiwauna is very professional and friendly, helping us with our needs. We recommend this facility, its clean and very convenient location.
Cassandra Domineck
May 29, 2021
Tiwauna not only displays superior customer service to Cube Smart customers, but she builds the type of relationships that will make customers prefer to spend their money at her location!
Chas Berndt
May 29, 2021
Easy to find, clean, reasonably priced. Thanks to Tiwauna for getting me taken care of.
Waverli Kimbell
May 29, 2021
Today was an amazing experience at CubeSmart. Tiwauna was absolutely amazing. The customer service and friendliness will definitely keep me coming here for all my storage needs. She made the entire experience one to remember. Thanks!!
Canaan Tema
May 16, 2021
Clean storage, the camera is absolutely wonderful idea, the AC, the perfect security code to get in outside the door or in elevator, the people work at the office are amazing! Absolutely helpful and kind, I love love love everything....??
Royal Third
March 29, 2021
Great area with inside units don't have to worry about weather damages or insect problems
Terron Davis
March 16, 2021
The gentleman in the office Doug he is awesome I was moving out after office hours and he drove over half an hour back to the storage just to let me use the dolly because they have to tucked them away because people keep stealing them.
Brendan Krafty
March 16, 2021
I was feeling a bit frustrated with Cubesmart as a company because their website shows you a final price and even says "Total due at move-in." However when you go to reserve the unit you find out about 2 extra charges; the monthly insurance premium, and the proprietary lock. I called into the store to see if they could give me a better rate, and I spoke to Doug (great guy). He explained my options, but at the end of the day, there was no getting around the insurance. I found out there was a comparable storage unit for less money just a few blocks away, however after feeling I had found someone I could trust in Doug, I decided to stick with Cubesmart, and I'm happy I did. The place is clean, quiet, and I feel safe keeping my things there.
Kannon The Punisher Parker
March 11, 2021
Frank in management was very professional
Aniece Prince
January 25, 2021
I've enjoyed my rental unit and even though I begin to rent just days bfore the pandemic hit the US. It really been a Godsend.
Saud K
January 23, 2021
Pandie Flanagan
January 23, 2021
Very safe and clean.
andre gilliard
January 23, 2021
Kalinka Caldas Premawardhana
January 15, 2021
Costume service is short, but great price for the space and service.
Carolyn Patton
December 20, 2020
Doug was very helpful, friendly and knowledgeable, and the storage unit is clean and convenient.
Living with Natalia
December 10, 2020
Every step of the way was smooth and easy. I loved dealing with CubeSmart team and the facility. Will definitely use them again if the need arises.
Sean and Tenya Biggs
December 2, 2020
Great value and Doug is so helpful!!!!
Latrina “Esha”
November 19, 2020
Clean place
Sean Biggs
November 8, 2020
Great value, excellent variety of humidity controlled storage units, security cameras, padded and deep elevators, a few hand trucks and the free moving truck (if available) all adds up for a perfect experience. Make sure you talk to Doug, the site manager. From the various packages cubes art offers, his calm but helpful demeanor, Doug made this moving day a breeze! I mean, He adds even more value to the storage experience as a whole.
Victoria Collier
November 7, 2020
If I could do a zero, I would. The location in Scottdale has the worst customer service I have ever experienced. The person is rarely there during business hours, even after arranging a meeting to return a truck. The truck was dirty and had low air pressure in 3 of 4 tires. The national customer support line was never helpful and did not take our concerns seriously .
Stacey K
November 6, 2020
The guy at the front is nice. They need more carts though.
Frank Duncan
October 6, 2020
The people at my location have always been extremely friendly and helpful. From day 1 they treated me like million dollar customer.
A.Tanka H.
September 27, 2020
Cleanliness and staff is great..I don’t know the Asian guy name and apologize if that’s not his decent but he is so knowledgeable, helpful and nice..
Margaret Hampton
August 15, 2020
Great storage facility with a great staff. Nasha and Doug are professional, courteous and helpful. I have rented storage space at this particular Cube Smart location on 3 different occasions and find it to be safe, clean and affordable. I move a lot (coast to coast) and this is my all time favorite storage facility -- who ever would guess there would be such a thing. I would highly recommend this location to family, friends and all Googlers out there. Great place, great staff!!!
Robert Kane
August 13, 2020
The manager Doug is very courteous and professional. Fast and easy process with the most affordable rates in the metro
Wandala Burnam
July 28, 2020
warner webz
July 13, 2020
Great customer service and clean facility
Augustine Adepo
June 26, 2020
The employee the reading ice and I appreciate it.
Ay Jay
May 26, 2020
Great customer service, clean facility. The units are spacious and the temperature control is great. There are several hand carts available for use as well as a free truck when moving into the storage.
W Rondon Accounting
May 26, 2020
Doug was very helpful. He gave me a tour of the facility. He was very courteous, and the facility is very clean! I'm so glad that I chose to get a storage unit here!
Audrey Green
April 14, 2020
The friendliness of the staff and in this troubling time it is a welcome experience. How they helped with showing me the size storage area I needed.
Sonja Smiley
April 1, 2020
Troy Bieser
February 16, 2020
Easy set up, and great service. Doug set me up — he was fantastic and made everything very quick and clear. Great experience.
Nick Jennings
February 13, 2020
I would give this place 10 stars if i could! Doug Luu, the manager has went above and beyond what i could have ever expected of him or this company. When you walk in a storage unit facility and walk out in a better mood, it's a win! very clean, top notch security, climate controlled, extremely reasonable rates and top notch customer service....Thanks so much Doug!
Cecilia Cossio
February 13, 2020
Lamar Parks
January 29, 2020
Nasha and Doug has great customer service thanks y'all
Josh Shepherd
January 18, 2020
I had the best experience I have ever had at any storage facility I have ever used . And it was all down mr Doug Lun he was super efficient great customer service and went above and beyond . I will most definitely be recommending this facility to my friends and family .
Collette Nicole
January 16, 2020
This a wonderful, clean, friendly facility! GREAT customer service!
Brandon Carmichael
January 16, 2020
Always clean and the worker make sure they help you. And they also will work with you
Paris Mcclendon
January 11, 2020
Norah Holsten
January 7, 2020
Great experience, safe, secure and affordable.
shuaishuai wang
December 29, 2019
Michael Stewartsr
December 29, 2019
Tenisha Lashon
December 20, 2019
Mgr Doug and GM Nasha are fabulous
Mary Saunders
September 27, 2019
Signed a contract Sept. 24. Inquired about the facility previously. The Service person was very professional, and through, regarding the montly rates and offered to reserve the offer for a extended period. Would highly reccommend
Aisha Tiller
August 9, 2019
Doug has a great understanding of the facility and customers needs. Very throughly, patient and swift. I appreciated the experience.
Miss Harris
August 9, 2019
Nasha was great .. Thanks you!
Aliundra Johnson
August 9, 2019
Nasha was very helpful And had great customer service skills when I got my storage
alyssa Boglin
August 9, 2019
This property is always clean . Nasha and Doug always say hello and give great customers service , The storage is Climate controlled and your good are Well protected .
Jan Marie
August 3, 2019
Initial meetings with staff were very good. The building is clean and secure. Hopefully the actual storage experience will be just as good.
Kirby Kaple
August 2, 2019
We had the fastest and best service with Quin Coleman and Tiwanna Bounds! And we had a blast hanging with them for a few as well! The facility is super nice and easy to access.
The Fit Granny LLC
July 15, 2019
Great storage facility with a great staff. Nasha and Doug have super customer service and they are very informative. Cube Smart is safe and affordable. Thanks!
Mimi Speaks
July 1, 2019
Agent on site on Saturday was awesome...he was very helpful and very professional. Great personality!!!
dette3000
June 29, 2019
Najma Parveen
May 27, 2019
Jerlmichael Sykes
May 24, 2019
Tabitha Younger
May 24, 2019
Tiwauna Bounds provides excellent customer services!
Pranav Krishnamurthy
May 15, 2019
Great and clean air conditioned storage areas. They have carts to help you bring stuff up the elevators. You can also rent out their truck for a minimum cost to help you move.
Nyjah Francis
May 14, 2019
Nasha and Doug are great and the facility was very clean and has great customer service thanks guys
Imp Shootnguard
May 14, 2019
I love Nasha she has great customer service i recommend this location to everyone
Brenda Hamilton
May 8, 2019
Yuri Springer
April 6, 2019
Stored all of my household goods here for 3 months while I was living out of state in early 2019. Can't recommend this place highly enough. Building is modern, in excellent condition, and easily accessible. Plenty of parking and wide loading area. Location is highly secure, requiring a personalized access code to enter both the lobby and to use the elevator to get to non-ground level storage units. Environmental conditions within the facility are cool and dry, seems like there is good air movement/circulation in the building and the climate control is exceptional. Doors on the units were new, secure, and easy to open/close/lock. Everything (units, hallways, elevators, lobby) is exceedingly clean. They have a number of service carts that you can use to load and unload your things. Finally and perhaps most importantly, the staff provide exceptional customer service. No hidden fees or difficulties in paying charges for storage. I interacted with manager Doug L. multiple times when I moved in and later moved out. Doug was incredibly professional, very friendly, helpful, responsive and concerned...5 star customer service without question. I would absolutely use this place again even if it meant driving a bit out of my way because i know I could store my things here with highest confidence for security and great user experience. And the price was hard to beat as well. I called around to multiple other storage locations and this option was among the cheapest, especially given the quality of the facility and service provided. I have zero complaints.
Kolton Meeks
April 2, 2019
Brandi Booth
March 30, 2019
Nasha was very helpful and thorough. The place is clean and easy to get into your space. I highly recommend if you need storage
Evelyn Carter
March 29, 2019
Being a previous storage worker I am very particular about where I put my belongings. I went in twice and spoke with the Manager Doug who is very knowledgeable and gives all the information you need to know about renting a unit with a bright smile!! I would like to let management know you have a excellent manager working at your facility keep up the great work Doug!!????????
Alex'Andra Fabre
March 17, 2019
Doug was awesome! Efficient and doesn’t drag along! In and out and the facility is immaculate! Really deserves all that this company has to offer! I mean I’m wow’d!!!
Jamila Mason
March 8, 2019
The General manager I believe her name was Nasha. She was great, very professional, also provided excellent customer service. She and Doug did a great job calling to confirm reservation. I changed my reservation several times before actually showing up, & they never gave me any problems they were very understanding & remained professional, never gave any attitude or nothing. Great job guys, and I'd definitely refer this cube smart to others. Thank you!!!
Rodney Clutch
January 31, 2019
Customer service from Nasha is excellent!!! She was so helpful and courteous! I would rate her 10 stars if i could! Excellent professional service! Thanks- Amad Crawford
Lorenzo Jones
January 27, 2019
The representative was exceptionally helpful, showed care in what I needed and made the transaction flow smoothly. He was very professional and knowledgeable of the company policies and I highly recommend others to chose that location
Jerome Griffin
January 15, 2019
Gave me the best customer service ever! I met Doug when I first arrived there so he gave me all the info so he set my reservation. The general manager Marsha what can't I say. She's very professional gave me a tour around the place. Show me my unit and explained everything in detail on my contract. Her customer service skills is priceless and always had a smile when you talked. She made me felt comfortable to know my items will be a safe and secured. Too bad I can't put more stars cause it's worth it. Thank you Doug and Marsha!!! I’m back at Cube Smart and people are still there. Five Stars!!! Great customer service!!! That’s why I came back!!!
Sanequa Daniel
January 1, 2019
Doug help me with my 1st storage experience. It was a great experience. And I would recommend it to anyone .That comes to Georgia.
Brianna Bianconi
December 18, 2018
I had a wonderful experience and the staff was friendly, informative, and helpful!
Jonathan Stevens
November 20, 2018
Went into Location to see what size unit that I would need for my move next month and while I was there the manager Nasha helped me out so much!!Her customer service was awesome!!
Michael Bernard Jr
November 8, 2018
Nice to store your stuff
Ronni
November 1, 2018
Natasha was very helpful and made my experience smooth!
Chelsie Willis
October 28, 2018
The manager Doug was GREAT!!!!! He provided EXCELLENT customer service and answered all my questions. The facility is clean and well lit. I feel extremely comfortable in leaving my belongs at this CubeSmart.
Chef Harry E. Chef Tiffany V.
September 26, 2018
Hate it
Casie Mathews
September 13, 2018
The staff was wonderful and extremely helpful. The online process was easy and the rates are fair. I recommend CubeSmart N. Decatur Rd.!!!
Anthony Pietrzak
September 9, 2018
Cherry Ware
September 5, 2018
Clean, very convenient. Staff is superb!
Pete Pages
August 19, 2018
Doug, the person on duty when I checked in, was very friendly and helpful, and the second process was painless. One thing to note is that most homeowner policies will have coverage for stored items – you just need to provide proof of that and you don't have to buy CubeSmart's $12 per month policy. The facility is clean, modern and well kept.
Kim Young
August 13, 2018
Doug was very nice. The process took no more then 15-20 minutes. Gr8 price on unit.
Dustin Bulcher
August 7, 2018
Nasha is freaking AWESOME! she knew what she was talking about and helped me every step of the way. She is a real trooper and a very good asset to your team at cube smart. Oh and did I mention she is very cute with a personality and smile that is addictive and contagious! I would say hands down this was the best customer service I have gotten in a very long time! I would recommend anyone to go see Nasha so she could hook you up with a storage unit! THANK YOU NASHA!
Gianna Mercandetti
August 5, 2018
My experience with CubeSmart was great, from the ease and quality of service with getting a unit reserved over the phone, to the fairly seamless access to the storage unit on site. Shoutout to Doug at this location, who was of great help!
Ty P
July 31, 2018
Great service and competitive rates.
Born for Purpose
July 29, 2018
Great experience while signing up! Very patient, friendly, greeted me with a smile and hand shake! He is the store manager, forgot his name...but I was very pleased . I hope my experience continues this way.
Jenelle Kruse
July 26, 2018
Nasha and Doug were awesome!
General K
July 24, 2018
CJerry Steele
July 18, 2018
Very clean and secure
Evan Bartleson
July 2, 2018
I store photo gear and access it on mornings of shoot dates. Well, imagine my surprise when cubesmart changed my code without my knowledge. Also, throughout my professional relationship with this company, my payments have made on time through auto pay. Yet, I continually receive emails threatening me with late charges for non payment. When I call to resolve the issue I get a "mailbox full" message. Every time. I stop what I'm doing and drive across town to the facility and then discover that the attendant has no idea what I'm talking about and that I'm all paid up. This has happened twice. I do not recommend this company.
trevanna wallace
June 26, 2018
My experience at Cube Smart was a memorable one. Nasha was very polite and knowledgeable and was able to help me with all of my storage needs. From when I spoke to her over the phone all the way till I signed my lease her customer service never stopped! She was working alone that day and was very busy but still was patient with me since this was my first time storing. I am happy with my decision of storing my belongings here! Thank you Nasha and Cubs smart.
Dacia Wynn
June 26, 2018
Nasha was great and very helpful during this hard time she was great !!
Angie Evans
June 26, 2018
Nasha was awesome! Explained services well and was kind and courteous! Facility was clean and easily accessible with secure code.
Andy Trawick
June 23, 2018
H H
May 29, 2018
False advertisement, Liars, deceitful which means a business you cannot trust. Move in this place at your own risk. The deceit and lies start before you even turn in the driveway! If you are smart you will not move any items in this location.
Fred Howard
May 9, 2018
well cleaned and the rent is reasonable, compared to public storage
Gene
April 7, 2018
Broke leg
A. Merin
February 3, 2018
I rented a Uhaul from here on a holiday. I was really worried something would go wrong as I habe never done a 100% online booking and pickup. Went smoothly, Top Storage was friendly and explained the process for me when I called ahead. Thanks!
Tashia Anderson
January 18, 2018
I moved out of state and stored my belongings here. I like the facility, but the customer service sucks! Trying to pay my rent over the phone or onlinr is a complete hustle. I can never get someone on the line in time to pay by phone which results in me being late and incurring late fees. When i try to pay online it takes me to Uhaul website as if im trying to reserve or pay for a uhaul rental. I’m considering just coming back and moving my things to another storage facility! I just cant deal!! Nor will I continue to pay late fees when im not able to reach someone to pay!!! Period.
Elaine Landers
December 3, 2017
tameka farrar
June 13, 2017
Great customer service. Very reasonable with rates. Very clean
Hannah
May 30, 2017
Wish it was open 24/7
young kimbley
November 15, 2016
I've been very satisfied with this Top storage facility. Great facility -- very clean. Fantastic customer service!!!
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