Reserve a Unit
5 feet by 10 feet Storage UnitSmall 5'x10'*
5 feet by 10 feet Storage Unit5'x10'* Storage Unit
- Climate Controlled
- Elevator Access
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
12400 S Western Ave
Blue Island, IL 60406
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Monday–Wednesday: 6:00 AM–10:00 PM Thursday: 6:00 PM–10:00 PM Friday–Sunday: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- Around-the-Clock Video Recording: Our cameras are on day and night.
- We Accept Deliveries: Make your life easier by having items sent right to our facility.
- Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
- Storage Protection Options Available: Breathe easier with our SureSmart Protection Plan.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
Blue Island, IL 60406
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Monday–Wednesday: 6:00 AM–10:00 PM Thursday: 6:00 PM–10:00 PM Friday–Sunday: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 35% Off † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Monday–Wednesday: 6:00 AM–10:00 PM Thursday: 6:00 PM–10:00 PM Friday–Sunday: 6:00 AM–10:00 PM
Reviews of This Facility
Debra Nelson
March 22, 2025
Stacy I appreciate all her help for purchase a another lock, changes my address two a new address thank for this storage company .
John Chism
March 22, 2025
Stacy was amazing, answered all questions, was polite and friendly
Charlie Le Goblin
March 22, 2025
Stacy, was amazing help and had gave wonderful service when my family where looking for storage.
Eibur Manuel
March 11, 2025
Edward has been so helpful and the place is always so clean…????
Devin Berry
March 7, 2025
stacy was a joy to work with. very professional and knew exactly what i was looking for. we become leo sister immediately. i look forward to seeing her when i stop in. ty so much
Shavonne Simmonz
March 7, 2025
Sheri Cox
March 3, 2025
I needed emergency storage and I appreciate that I was able to call and get it same day. Also, having specials/coupons for monthly storage is also a plus. The staff was friendly and helpful during check in.
Jacqueline Watkins
March 1, 2025
Oh My!! Edward is AWESOME!!?? It is rare to get Good service but Edward was patient, KIND and Professional… Doing business with Edward renewed my Faith in people in this cruel World… Many Many Blessings to Edward???????????????????
Karen Greene
February 28, 2025
Love the service that I received from Stacey today. She explained everything and made sure I had everything I needed before I walked out. Thanks Stacey for your patience.
Hello Hello
February 21, 2025
My Cubesmart experience was great! I appreciated the knowlege and patience of the manager.
Dee Jones
February 19, 2025
I was looking for a storage unit and stumbled upon Cube Smart. I spoke with Edwin. He gave me a tour of the unit. Edwin was very professional. The whole process was painless. The unit is clean. The property is very clean.
Toshycialyn Polk
February 16, 2025
Been renting with the blue island location for many years my name is Ms. Patricia. Came to the facility seen. A young lady that looked very familiar while I paid my bill. She is very nice and never forgot my face. It felt so good to hear her call me by my name without me even having to tell her my name. This is the type of customer service that we be looking for as customers. Stacy is very knowledgeable and very pleasant and professional. I would love to see more of this type of customer service interaction.
William Burks
February 3, 2025
The young lady at the counter was patient and took the time to show us where the storage was located.
Lamarras Well
January 24, 2025
Friendly and thorough.
Chandra Joiner
January 3, 2025
I have been with cubesmart since the beginning I love the service clean facility security system in place for entry overall great service friendly staff and supportive
Shannell Marble
December 8, 2024
Called for the first time customer service walked me thru everything very polite went to the facility agents were very helpful did a walk thru showed me how to come in very clean facility would recommend this facility in Blue Island, IL
Antionette Bryant
November 15, 2024
S. Brown Baby Bibs & Bottles (BB&B-WRTV)
November 11, 2024
when i first arrived, it was great. The customer service was awesome, the staff at that time was so accommodating and was willing to work with you and was available to answer any questions and concerns, during business hours. Over the past few months, things changed, customer service took a dive (for the worst) and the staff got so disrespectful and rude, unavailable and liars, not to mention the corporate office staff, they were just as rude and unaccommodating as the branch staff. Im so dismayed with the overall experience. i loved the location and structure of the building, but good customer service is everything to me and my not-for-profit organization.
Darlene Daniels
October 21, 2024
Staff friendly & helpful. Establishment is very clean.
Christina W
October 18, 2024
Stacy was absolutely amazing. Her customer service was the best and she was very informative about the leasing a unit process. She made it easy and very smooth. She is a great asset to the company.
Montgomery-lee Bruce
September 27, 2024
Shinta provided excellent customer service over the phone to me. She made me excited to have a lease at this location.
Tammy Thurman
September 2, 2024
Very helpful staff at this location
lukenia Strong
August 20, 2024
Very clean a little pricey but what’s not and Mr.Edward was very nice and respectful
Laura White
June 18, 2024
The sales woman, Tay,, was very professional and knowledgeable. The facility was very clean.
terrence boyd
May 10, 2024
Stacy , was great in helping me though this time of need ..... keep up the great job!!!!
AppleOf HisEye
May 5, 2024
The official Cube Smart named Edward is very efficient and makes everyday. I was tired and it was very difficult to think the simplest task. He made everything so super simple that I'd recommend everyone that needs storage to come to Cube Smart.
Cynthia Mosley
April 8, 2024
Employee Edward was the Best!!! he was attentive to my needs and made every effort to insure l had the services l needed. Thank you Edward, ??
tierra russell
April 6, 2024
Stacy was so Amazing and funny. Best customer service experience I’ve had in a while. Thank you!
John Gutrich
April 5, 2024
Easy access. Well maintained facility and very helpful staff.
David Wilson
April 2, 2024
Stacy was very nice and friendly! She was a big help with picking out which size I needed. Anyone looking for storage should check them out.
Omekai Thomas
March 12, 2024
Stacy was outstanding and the service was wonderful. I would highly recommend visiting her.
Gilbert Albores
March 8, 2024
Stacy is so helpful and give 110% when it comes to customers care.
Rachel Myers
March 8, 2024
Stacy was very helpful and friendly. This move has been stressful and emotional and she put a smile on my face . Had great and welcoming conversations. Made me feel so much better.
Tia W
March 6, 2024
Sharon Thomas
March 2, 2024
Stacy wonderful service
Delana Henry
March 2, 2024
Stacy was excellent very professional and prompt called me right away thanks stacy
Karen Davis
February 22, 2024
This is my first time using them but from the customer service and facility everything was great. I will recommend them to other people
Edie Edmon
February 17, 2024
Felicia Dorsey
February 10, 2024
Very clean , secure and the price is great...
Joyce Henley
February 10, 2024
The manager, Edward... Awesome vibes! The unit was just what I need. Very clean too!
Howard
February 5, 2024
Stacy was the best followed up with me very nice pleasant person had patience with me I think she did a great job thanks cubesmart
CeeCee Bivens
January 19, 2024
Stacy service was so welcoming. I really enjoyed her customer service!!!
jon otto
January 13, 2024
Nice clean facility and helpful employees and manager.
Yvonne Ashford
January 10, 2024
Excellent service!
Brandie Travis
January 5, 2024
Stacy is awesome! You need more people like her!
Mocha Carter
January 2, 2024
Stacy was a great help. She was very helpful and made my check In process nice and swift. Great customer service skills.
Fatima Traore
November 15, 2023
Been with them a while my storage cost went from $160 to 200$ plus tax??
Stephanie Hatchett
November 5, 2023
Roseanna
November 3, 2023
The friendly staff. How easy it was. I didn’t realize how much stuff I had n it was so easy just to switch to a bigger unit.
Steve Singleton
October 19, 2023
The worker Kia was professional and knowledgeable.
Charles Kizer
October 6, 2023
Easy accessible. Very clean. Never had a problem with the storage.
Sharon Lofton
August 8, 2023
Service was good. The clerk was very knowledgeable and professional. I felt safe in the space and the clerk let me know of all of the safety features in the building. Four stars.
S & I Transit
June 8, 2023
Tatti, is a very respectful and honest and informative lady, she made the registration process brief and fun, with her energy is great thank you Tati. - Isaac.
Sandra Morrow
May 12, 2023
Tati was extremely good
calvin fairfield
May 5, 2023
Tati was one of a kind she was knowledgeable and very professional. Her service was superior I will recommend anyone to come here and see Tati ask for Tati!
Anita Mac
May 4, 2023
Her name is Kia. She was friendly , very communicative, and I over all enjoyed my experience. She was very nice.
Chamara Brown
May 2, 2023
Tati and Kia were wonderful with my service treated me very will definitely recommend
Gregory Fielder
May 2, 2023
Kia was very professional and nice. I've used you all before and everyone was still nice that's why I will always come back.
RICK WALKER
April 18, 2023
Unfortunately I can’t give it five stars only because of the operations part of it. The staff is wonder Tati & Kia go over and above. The building itself is clean and well lit. The first day I could not gain entry because the code system was down. Once Kia got me inside the unit given to me has a damaged locking system. I got switched to another u it which is great. But end of day one and beginning of day two the code system is still down. Not a good look as far as operations go.
Carissa S
April 15, 2023
Kia was very helpful and informative. Pricing was very competitive and less than expected.
Olivia M
April 15, 2023
Kia was exceptionally professional and thorough. Her service was helpful and informative.
Rello Rello
March 31, 2023
Tati And Kia we’re great help! Quick process and I would definitely Recommend this CubeSmart ??
Margaret Weed
March 31, 2023
Kia and Tati's customers' service was great. i would recommend it to my friends and family
Kerry Thompson
March 18, 2023
Very nice and courteous
Darrin Raines
March 13, 2023
KIA was very polite and professional. She was informative and courteous. Must say this was a great experience. Thank you
Ms Brown
March 10, 2023
It's been a year and some months and the service has become horrible, Corp office, store office, all of it is horrible, they threatened me, locked me out my unit, denied me access and Edward placed notes on my account stating I was moving out and I wasn't, Edward (store manager)and David-district manager, just horrible all around, I was treated so disrespectfully. I'm lost for more words, but I wouldn't recommend storing anything at this facility or any associated with them, deceivers and liars. Hopefully this review has been helpful, to the consumer "please don't do business with them" you deserve to gain a better storage place with respectful employees.
Monifa Amadi
February 4, 2023
Sabrina was very welcoming, answered the questions I had to the best of her abilities. The facility and unit was clean and ready to move in
Marvin Hines
February 1, 2023
The staff is very kind and very professional, especially Sabrina, she broke down everything in the simplest terms and I am very grateful to have had her exemplary customer service today. Thank you once again and God bless you.
David Kaktis
January 27, 2023
Miss Sabrina is outstanding. Will explain every option when it comes to billing. A great store staffed with the most professional and courteous staff!!!!! Hands down my best storage experience!!!!
Sheena French
January 27, 2023
Great help and great vibes. Clean and get nice.
rita walker
January 23, 2023
My experience with this storage company was the best. I hate to move but needed some where closer but still with Cube Smart I hope they treat me the same as you all did. Thanks
King Melo
January 13, 2023
Shout out to Sabrina she showed me the right cube size to accommodate my things… elevator is really convenient too
Fresh Franchise
January 5, 2023
Expertise in storage was superb.
Mya Perry
January 5, 2023
A.D.S.
December 27, 2022
Sabrina is very nice. Customer service was great! Highly recommended.
Stephanie Windrom
December 23, 2022
Excellent service from Kia and the team in Blue Island. Thank you.
Jacqueline Guadarrama
December 9, 2022
Sabrina is outstanding! Excellent customer service and very professional! Great location!
Darlene Daniels
November 8, 2022
Sabrina was very informative and helpful!! Very nice clean establishment!!
Briana F. Hawkins
November 8, 2022
Sabrina was great to work with! When I arrived she was cleaning and organizing and at the point I knew I made the right decision. When we spoke she gave a us tour and secured our rental right there. She is very friendly and she made everything easy to understand. You all have a gem on your hands CubeSmart ??
Kadijah Burruss
November 4, 2022
Kejuana Eldridge
October 28, 2022
From the first time we walked in the door Sabrina was pleasant and very helpful when we inquired about unit size and price and Kia was very helpful also when we came to pay and look at the unit … 10 out of 10 … they were very informative, energetic, enthusiastic and had a very positive attitude.
Jennifer Tenee
October 26, 2022
I love this clean location. Kia and Sabrina are the best, both so professional and helpful!
Ashley Anderson
October 21, 2022
Sabrina gives the best customer service ever!!!
Creighton Harris-Dorsey
October 15, 2022
Sabrina was great she was very eager to help me get everything done for a huge move. Whoever reads these reviews, her Sabrina her kudos, she goes out of the way to deliver an exceptional customer service experience!
Mrs. Avalos
October 7, 2022
Amazing service ms.Kia was so amazing and very helpful in helping us understand the whole process . She has very good customer service . Everyone there were so kind and welcoming . Definitely will be recommending everyone here ?? Mrs.Rios
Keith Murphy
October 4, 2022
Customer service was good.
Rita's Life
October 1, 2022
Getting a storage unit was a breeze Sabrina was very informative and helpful with all my questions and concerns , over all it was a quick and easy process thanks Sabrina !!
Tracy Cardwell
September 30, 2022
Sabrina and Kia are very pleasant and they always keep things professional.
Alonso M
September 9, 2022
Natasha Barrett
September 8, 2022
Sabrina is an amazing Manager. Very helpful and knowledgeable. The storage space is very clean and organized.
Fe Fe
September 2, 2022
If I could give them more ??stars??, I would.
Versa Frazier
September 2, 2022
Versa Frazier
September 1, 2022
Sabrina was wonderful great customer service
Brianna Hill
September 1, 2022
I visited cube smart on 12400 s western! The staff there, specifically SABRINA was extremely helpful and her customer service was top tier! Thank you Sabrina for everything!!!!
M Anderson
August 28, 2022
CubeSmart in Blue Island IL could not be better. The facility is clean, safe and expertly managed. Security is tight. Moving in was a snap, and accessing our space was easy.
Orlando Davis
August 24, 2022
Teresa Gonzales
August 21, 2022
Great and easy move-in process. Kia was very helpful and highlighted all of the extra details that might go unnoticed.
Marian Dozier-Kenney
August 20, 2022
Great service & professionalism!
Deion Henry
August 18, 2022
Sabrina is very Very helpful and always nice and keep the place clean and brightens up the place . Sabrina is a delightful employee.
Paul Taylor
August 13, 2022
Great storage place it was clean and smell good the lady that help me her name is Sabrina she was awesome and funny.?
Valdavia Ellis
August 3, 2022
Sabrina was absolutely wonderful. Her customer service skills are top notch, which is hard to find.
Janae Smoke
July 28, 2022
Sabrina was so friendly and helpful! She was very thorough in explaining the process and I feel great about my decision to use CubeSmart for storing my things during this move.
Coy Butler
July 26, 2022
Sabrina,Kia always nice when I come in
Elantra Washington
July 22, 2022
Sabrina the sells rep was soooo nice and helpful. She showed me two units with no problem em and also let me know about the promotion, so that I can save more money. I came here after a failed visit to another storage place and I may say her customer service is top tier. Will definitely be coming back and recommend people here. Thanks a lot Sabrina!
Netta R.
July 22, 2022
Sabrina was so nice & detailed she explained everything to me and showed me the unit size to fit my needs. I will definitely be back to rent another unit. Such great customer service.
Mary Richardson
July 21, 2022
At my customer service represent I must say that my customer service representative Sabrina serve me with excellence professionalism and customer courtesy please give her a raise #cupsmart thank you
Danielle Nicole
July 15, 2022
Sabrina is awesome! Goes above and beyond.
lamont smith
July 8, 2022
Kia and sabrina was so polite and helpful..
Tyron Render
July 8, 2022
Sabrina and kia were excelent
Rita Pitts
July 8, 2022
Everyone was very helpful.
Kisha Jenkins
July 3, 2022
Could use some upgrades kind of run down for the price.
Natasha Gardner
July 1, 2022
Amazing !!!!! Never have I been disappointed with these ladies service ! Always very helpful keep up the Good work
Carmel Latte
June 30, 2022
Kia was great she was so polite and joyful ??
Marcus Rather
June 30, 2022
Kia was extremely nice and professional
Malik Browm
June 30, 2022
Clare oliver
June 30, 2022
Mary Ann Brown
June 25, 2022
Sabrina assisted me in picking out a storage. She was very knowledgeable and able to help me get what I needed. I am very big on customer service and I give her a 10 out of 10.
Malik H Grant
June 25, 2022
Sabrina was absolutely excellent. Fast and East move in process!
Malik Grant
June 25, 2022
Isabel A.
June 12, 2022
daman jones
May 28, 2022
Eugenia Robinson
May 23, 2022
Susan Neumann
May 14, 2022
Was upgrading to a bigger unit, set it up online and Sabrina helped me finish the details. She was great!
adraine jackson
May 12, 2022
It was clean and convenient
Esmee The Entertainer
April 25, 2022
Sabrina is amazing. She is a great representation of the company
Darlene Brown
April 9, 2022
Very good,?? Sabrina is very knowledgeable of her responsibilities, courteous and the facilities are very clean.
magdiel apale
April 6, 2022
Sabrina the lady was above and beyond to help me to the process, she was amazing ,very helpful and make all the paperwork so easy , plus is so easy to go in and out to the units 100%recommend
Sean Parks
April 5, 2022
Sabrina is the best employee y’all got! She needs to be promoted to regional manager!!
Janae Rogers
April 4, 2022
Sabrina was amazing!
Olivia Barajas
April 3, 2022
Baron Lewis
April 1, 2022
Cassandra Williams
March 31, 2022
I have absolutely loved my time here at CubeSmart. They worked with me when money was tight and helped me get the storage spaces I needed to take care of my things. Sabrina is a godsend. You need a good storage space this is it!
Tammy Jones
March 23, 2022
She is very neat and patient and will help you. She was very nice to me I will give all good things to say about CubeSmart and I rate her 1000
Nathaniel Swopes
March 18, 2022
I am the original Trise
December 31, 2021
FreDrena Brown
December 10, 2021
Brittany Burnside
December 1, 2021
Malika Hannah
November 16, 2021
Client Relations
September 29, 2021
This Blue Island location is a great place that provides your storage needs. I recommend it for the exceptional customer service that will be provided to you! The man of the day is named Edward. He is always available to assist you with positive energy that welcomes you into the Blue Island CubeSmart. Edward is professional, courteous, helpful, and knowledgeable on all the products and services of CubeSmart and will make recommendations to satisfy your requirements. Please recognize Edward as a outstanding manager. Edward is definitely a five star employee. Thank you
willi lee
August 31, 2021
Excellent!
Shaune Adams
August 24, 2021
This facility has really gone down! When it was United storage it was fantastic! Even when it changed over to cubesmart some years ago, it was alright only due to the fantastic staff that was there. Carmelita, Richard, Shirley, and Courtney, we're all customer service oriented. Some of the staff that is there now, I can deal without. Apologies, because I have not taken the time to learn all of there names. The only one that I remember that has treated me with care is Della. Most of the others that I have contacted are rude, nasty and are fabricators. Cubesmart needs a revamping of staff n preferably, some with experience and knowledge of how to treat customers.
Williams Williams
August 18, 2021
Ms.Tati, is Perfect througal business professional at this particular location here in Blue Island. Ill the the location is pristine, top high quality. Eilite top quality.
Jerry Pettis
July 22, 2021
Very well secured place I would recommend it to anyone everyone
Rosemint Media
July 9, 2021
I didn’t book my unit yet, but Tati is amazing! I have a unique situation and she patiently gave me options and let me know timeframes. She is amazing! Great custom service!
Matt Thompkins
July 8, 2021
It was incredibly secure and holds a decent amount of furniture in the elevator, so only a couple trips!
larrissa woodard
June 10, 2021
Sandra Ross
May 13, 2021
My overall self storage experience was great. I received exceptional customer service from the office manager, Mrs. T. Ross. I am a first time storage unit renter so had many questions. She responded with valuable information and that made me feel confident I'd made the correct choice with my storage selection. I particularly like how clean and secure the building was, inside and out. My daughter attends a nearby University and we've already recommended Cubesmart to her fellow students.
Louise McTush
April 24, 2021
The people were great. Louise
Hugo Soto
April 19, 2021
I like the storage unit
Michael A. Donaldson Sr.
April 1, 2021
Mrs. January-Ross is very energetic and knowledgeable of her job and also very froendly. Excellent service!!!!
Cynthia Walker
April 1, 2021
I love CubeSmart. The facility was nice and clean with excellent light. Tati has amazing customer service skills. She explained everything perfect and effective. Amazing , friendly,and well informed on the variety of storage units and also the rules. Thanks Tati.
RoyalTee
March 31, 2021
Amazing customer service! Tati helped me out soo much and was soo pleasant! Definitely a great experience and facility was superb.
Lamont Deener
March 26, 2021
Ms. Tati was polite and courteous and knew her craft and take her job seriously wish there were more of Tati that will make your life at ease. ??????i give her10 star instead a 5 star she deserves it. From Lamont.
Henry Green
March 23, 2021
Nathaniel Swopes
March 14, 2021
Safornia Campbell
February 8, 2021
I have nothing but good to say about this storage space. Della is and has been so kind as well as the others. The best you can ask for guaranteed.
Essy Glenn
January 27, 2021
I came in to pay my bill and I was greeted by a lovely young lady by the name Lakeysha. She was so warm and caring. She was the highlight of my day.
Gloria J Jackson
January 13, 2021
I became a customer of their site at: 12400 S Western Ave, Blue Island, IL. I was assisted by a wonderful young woman named, Tani January-Ross. I was so pleasantly surprised to learn that she was the manager. The reason that I was surprised was because of her poise, grace, kindness, respect, and patience that she showed me that was way beyond her years. She had her instructional information down pat, and was easy to understand without being condescending, and was able to answer any and every question I threw her way. She went over and beyond her duty when after the tour, I received some upsetting news by phone, and she helped me with some information I needed. I really believed that if she was able to, she would have gave me a hug. But even tho she couldn't, I could hear and feel the empathy in her voice. Tani represents herself, her generation, and Cubesmart so well. I rarely do this, but I would be more than happy to recommend this site, mostly because of her. This area, (inside and outside) is not only super clean, but is just beautifully decorated, and of course well ran. And most of all, it's obvious that Tani runs a tight ship, and and as far as I can tell, (and I good at telling) is definitely COVID-19 safety compliant. I would give them 5 stars all daylong, I even called her manager with my praises for Ms Tani January-Ross. It feels so good to be able to praise a business and it employees than have to complain.
jameelah Will
December 16, 2020
The location was clean and the staff Tati & K I believe were very nice and friendly, I started out with Michael and she too was great but I stopped seeing her over time. I strongly recommend renting from this location..... Do be aware though that the longer you stay/store the price will increase
Cruz Tatro-Mendoza
December 13, 2020
Easy in and out of locker. Well lighted common area.
Nora MacDougall
November 27, 2020
The office manager was highly communicative and very polite. The facility was clean, well lit and I never had any problems accessing my space.
jorge luis avina
November 12, 2020
Tati treated me like a king and her service was extremely helpful and wonderful
Shirley Pollard
October 10, 2020
Wonderful facility clean, good customer service easy accessibility and affordable
Charles Fry
October 8, 2020
Agent was very knowledgeable and courteous. She explained everything and signed me up very quickly. Closing out was just as fast.
Rita C.
September 10, 2020
Excellent experience. Tati January-Rose was extremely helpful, professional and friendly. She provided the best customer service, which is rare these days. So very refreshing to see an employee who cares about the customer and represents the company so well. I’m a very happy customer.
Diane Turley
August 14, 2020
Very nice great
Mariusz Zysk
August 13, 2020
Nice and clean. The employee at the office was very polite, nice and helpful.
Joanne Reaves
August 8, 2020
Good services. Good conversation
Juanita Swan
August 2, 2020
Professional & excellent customer service
Ceci Soto
July 16, 2020
Tonya B
July 13, 2020
Inquiring about a storage unit and then returning to purchase the unit (July 3rd) was an overall pleasant experience! Tati and Della were very professional and made me feel welcome. The unit is perfect for what I need and moving my items was very smooth. Thank you ladies.
Sean Robinson
June 26, 2020
Tati took me in right away and set me up with a unit in less then 10 minutes with friendly and professional customer service that catered to my personal preference.
Taniqua L.
June 25, 2020
THANK YOU SOOOOO MUCH TATI! SOOO NICE ! VERYYYY HELPFUL! I WALKED IN TO THIS LOCATION AT 5:58p RIGHT AT CLOSING AND TATI HELPED ME GET THE UNIT I NEEDED IN 20 MINUTES TOP. THANKS FOR ALL YOU DO! SOMEONE PLEASE GIVE HER A RAISE ??
Joseph Ruiz
June 15, 2020
Della was extremely professional and accommodating! Being in sales, I always dread working with someone who fumbles their way through their process. Luckily, Della knew everything she was talking about and made everything quick and painless!
vernicia mcgill
June 14, 2020
Della is awesome, explained things thoroughly and was very patient and kind.
Nicole Brown
May 22, 2020
Sonya Smith
May 17, 2020
Stephanie WmsAli
May 10, 2020
Denise Jackson
May 9, 2020
Friendly , courteous, spacious, good prices
Alyson W. Bradley
May 4, 2020
I have had a unit at the BI CubeSmart location for over 5 years and recently moved into a new unit. Store Manager, Della, assisted me and it was a breeze. I enjoyed my experience with Della and felt very confident that I was receiving all the necessary information and protections. Della displayed excellent customer service and was very attentive. From our first phone call to actually meeting in person, she helped me figure out what the best option was for me—size and money wise. She listened to my suggestions and let me plead my case on strategic options the company could implement to increase customer satisfaction :-) I appreciate her patience and candor!
layla greenlee
April 25, 2020
I love this place my second time renting Ms.Pat Jones was soooooo nice really good and very respectful
Cherita King
March 15, 2020
Tati provided great customer service and this location was very clean. Highly recommend
Nathan Karriem
March 7, 2020
Naomi Attaway
March 5, 2020
Tati very informative, courteous, pleasant and knowledgeable about products and an enjoyable experience.
Tico Grant
February 29, 2020
Tati was a great help. Explained everything perfectly. Also gave a great tour of the facility.she is a great hire.
Client Relations
February 26, 2020
I came into Blue Island Cubesmart to pay my bill. I had a previous unresolved matter that I discussed with the Senior Manager, Tati January. Ms. January accommodated my request and also explained some very important information that was never explained or mentioned when I signed my lease agreement in 2013; neither was the information in the agreement itself. I am pleased that I received clarity and a replacement lock to satisfy my discontentment. Ms. January is very professional, helpful, and knowledgeable. I really appreciated her patience and the time she took to explain the process to me. Please train all of your employees like this. Thank you.
Micquelyn Randall
February 26, 2020
Had been searching for a unit space for a few weeks in the area. Decided to put in an inquiry here and received an immediate response call from the GM Tati. Came in and had a smooth and excellent experience with her. She was professional and nice. Super accommodating and knowledgeable of the services and products. Signed my lease that day and pleased with my decision.
Thomas Briseno
February 26, 2020
Great experience
Warner Jones
February 20, 2020
Tati was awesome! Her service was great!
Desarea Pugh
February 20, 2020
Tati was very knowledgeable and reassuring of information great customer service
Claudia Prado
February 18, 2020
Delia Diaz
January 17, 2020
Yolanda Davis
November 9, 2019
Michael gave me excellent customer service and i'm glad i came in to rent
Leeaubrey Henry
November 8, 2019
Quick and easy to get the needs u want.
Diane Williams
November 4, 2019
Love the Service & the Employee Michael she is very friendly & Courteous and pleasant and she very knowledgeable and helpful I've never had to wait long periods of time
Myrta Walker
November 4, 2019
Every time I come into CubeSmart it is pleasant experience. Michael is always helpful in assisting me with my three storages!
Kim Woods
November 4, 2019
Michael was so nice, personable and professional. Made this a warm transition. Thanks!
Luis Patlan
November 4, 2019
Nice facility, employees are always on top of things, I always see Michael out there making sure the lots picked up, she’s always very friendly and remembers who I am, as I’m here often, always asks to see if alls ok and if we need anything to just come ask and she’ll get right on it. ????
geneen dean
October 1, 2019
Need garbage bins for use of customers throwing not needed items out. This place us EXTREMELY expensive and you pay even If you make payments over phone. Will be closing this storage soon!
Pamela Rogers
September 28, 2019
From the moment I walked n nothing but professionalism originally they had me for a unit on the second floor but she found me one on the first floor I was super excited
Georgiana Kallis
September 22, 2019
Shannon Amoako
September 2, 2019
John Tomaszewski
August 25, 2019
Very positive initial experience in renting a storage unit at this location. The building is well-maintained and clean. Most importantly - it is secure with a door code and surveillance system. Having a climate controlled, inside unit was a priority and this fits the bill. The rental process was easy with the excellent customer service the manager, Michael, provided. The only negative aspect to the process is the "surprise" required storage insurance from a provider this company makes money on. It is something to keep in mind because it adds to the monthly cost. You can check with your own insurance provider before renting to see if you can add a rider or already have coverage to avoid this.
Theresa Cattouse
August 4, 2019
Clean comfortable prices are decent...staff is friendly
Ethel Sykes
July 15, 2019
Excellent sevice
Linda Jiles
June 29, 2019
Lamon Lenoir
May 17, 2019
Michael was awesome and very informative .
Courtney Smith
May 5, 2019
Came into store today to pay my Aunt storage and Michael gave me 5 star customer service and she also answered the questions i ask her she was very nice and patient
Al Washington
February 25, 2019
Gabrielle Grayer
December 17, 2018
Garbage
Scott Lardenoit
December 11, 2018
Michele Parker
December 10, 2018
Wonderful people/customer service!! Highly recommend.
Anthony Wills
November 7, 2018
Anna Edwards
October 26, 2018
Michael displayed Excellent Customer Service!
L. Smith
October 4, 2018
Gina
September 19, 2018
John Cialone
August 16, 2018
I just met with Shirleen to get my storage space. She was thorough, professional, and very friendly. The facility appears to be in excellent condition and is very clean. I'm looking forward to storing my personal household items in this location.
Andre Gardner
August 16, 2018
Shirleen was very nice and patient with my mom. Very informative.
Leslie Andre' Atkins El
June 15, 2018
Shirlean McMullen Bey was a great help and I would recommend Cubesmart to everyone. Priest Eleegunde May IFA bless you ASE"O
RDB
June 9, 2018
Charmain Bell
May 30, 2018
Shirleen was very nice she helped me with all of my needs. If you want world class service this is the place to visit.
Lanette Ivory
May 23, 2018
I loved my first initial visit to this location, because it was so welcoming and informative. Shirlean is a great customer service representative on behalf of CubeSmart
Shirlean McMullen
May 6, 2018
D'marcus Goode
May 6, 2018
I showed up extremely late and the manager Shirlean had no problem assisting me. I'm going to be making a few transitions this year and this location is where I'm going to be doing business. Thank you so much Shirlean #WakandaForever.
Fe Fe
April 16, 2018
The manager Shirlean was very polite, informative and professional and the place was very clean... I highly recommend CubeSmart ????????
Minister Shea
March 14, 2018
Shirlean is a breath of fresh air, and so professional. I wouldn’t think of going anywhere else.
Lisa Pitttman
March 2, 2018
Cubesmart is a very professional business and they dot all the i and t's
Mosiah Bey
February 26, 2018
To womb it may concern....I had an amazing eperience with cubesmart in Blue island. I was greeted properly by manager Shirlean as soon as i entered the doors. Im sharing this because ive gone into many storage facilities before and everyone acted disinterested in what i had to say. A bad experience! so when i came to your facility, i was on gaurd and hesitant but whenMs.Shirlean approached me she was polite and very I informative. I was impressed! So in the future my family and i will alway do buisness with cubesmart. Thats 100% to me.
Vonetta Henderson
January 28, 2018
Shirlean was exceptionally polite and helpful. She helped size what was needed and had a very pleasant attitude. I would definitely recommend this clean storage facility and working with her.
Ramon Smith
January 6, 2018
Shirlean was very helpful in showing me around and how everything works
toscia pereira
December 21, 2017
I was in blue island at the cubesmart an young lady by the name Shirlean Mcmullen help my family. She did a phenomenal job I really enjoyed her helping us.
Renee Rivera
November 15, 2017
Kortney was very helpful and place is clean and convenient.
Chris Mix
November 3, 2017
Great service shirlean McMullen was, helpful and professional made me feel right at home. I highly recommend this place ?????? lol.
Domanique Pereira
October 26, 2017
I was in the Around looking for a storage place first place I seen was a cube smart storage so I stopped in and Shirlean Mcmullen Greeted me at the door with a smile and I told her what I was looking for something that would be less expensive and she helped me with a storage unit that was perfect for the things I need to put in the storage. When I came in cube smart it was very clean. I would recommend others to come she’s very helpful .Thanks again so much .
Darvin Brothers
October 26, 2017
Morning I just want to Thank Shirlean McMullen for the great Customer Service she greets you with a smile coming in and going out Great person.Always working very hard.She always makes my day when I come to Cube Smart Thanks!!
Cheri Marion
October 11, 2017
The place is very nice and manager was great This was my first time and I enjoyed it.
Teisha Monroee
October 11, 2017
Kortney was nice and very informing very great experience great customer service
Gynarva Monroe
June 23, 2017
I honestly loved my experience at the CubeSmart Self Storage location in Blue Island! The manager, Shirlean, greeted me at the door and was extremely helpful. She was very knowledgeable of the policies, security measures and lease details as she gave me a tour of the building and showed me to my unit. Afterwards, we sat down and finalized the agreement and she was wonderful the entire time. The facility is very clean and organized, and I am comfortable leaving my possessions there until I no longer need storage!
Jimmy Stalioraitis
June 4, 2017
Shawn Matthews
June 2, 2017
Clean .... Awesome service
LATONYA Winston
March 25, 2017
Nice sales reps Very clean overall great experience !
jelly in my fans jelly
March 3, 2017
Shirlean McMullen was so courteous to me making sure my needs was met!!! She was so professional she listen to what I wanted and made me feel comfortable choosing the right one!!! Thank you for all your help shirlean you rock!!!??????
Leslie Richmond
February 10, 2017
great
Unlocked27
January 23, 2017
I cannot rave enough about the service I received from the manager, Shirlean. The facility was immaculately clean and her customer service was superior. Thank you Shirlean. Thank you so much!!
Evelyn Gilmore
December 24, 2016
Great service and smooth transition into moving my belongings in
Quinones Scott
December 12, 2016
Great customer service . Highly recommend Cube Smart on Western in Blue Island, IL.
FunkyBassBlues
December 7, 2016
This is a very nice storage facility, it's clean & the location was perfect until I recently moved a little further away, Mr Roberts was very helpful & patient, & I have never had an issue with service, I would definitely recommend it, if you need a safe clean space.
Norman Chambers
November 30, 2016
I came into location and never been treated so nice and professionally by Kortney and Mela. They were awesome and very knowledge. Thanks for your help, I would recommend this store to my friends and family.
Florence M Williams
September 11, 2016
A great experience !!!!! Yes i would recommend to my friends.
Lisa Kelley
September 4, 2016
The customer service at this location is awesome!!! Both Kortney and Shirlean are very helpful in every way possible! They make my visits welcomed and always there to help out! The best crew ever!!!!
Curtis Kincaid
August 14, 2016
Shirlean McMullen was ready for me before I arrived... professional and courteous...! She got me in and out in 20 min or less...I was very satisfied with my experience! Great facility and great management!
Natalie
August 12, 2016
Ebony Williams
August 7, 2016
Loved Shirlean was fantasic!!
Patricia Brewer
July 27, 2016
Scherie
July 18, 2016
CubeSmart hit the customer service lottery with Shirlean she is the best and most compassionate customer service professional out there. This location is clean and safe. The promotions were great and pricing was ideal for what I was looking for
Cameron Morris
July 18, 2016
Shirlean was very professional helping me find a unit, it was very pleasant..
Tenisha Taylor
July 16, 2016
The lady that works there is so nice. She is a good example of why good customer service will keep a business going. I don't even need the unit but i took my time cleaning it out because the lady was so nice and the building is so very very secure and extremely clean. So come on over. You won't be disappointed. The manager named Courtney is a nice guy too. Very nice ppl working there. Very helpful. Moving is stressful and they make the process easier. So so nice ppl. I really appreciate it.
Linford D. Vaughn
July 13, 2016
Kortney have been a very good help in the time of need.
April Mathis
June 14, 2016
This is my first time using CubeSmart and I found the personnel to be very helpful, very knowledgeable, and maintain a very relaxed, but business-like, atmosphere. The customer will feel right at home.
John Cooke
June 10, 2016
Great service from Kortney Roberts General Manager.
Eric Beattie
June 7, 2016
Kortney, has got to be one of the most helpful, nicest employees that i have ever deal with. Thank you so much!
Lamont A. Barnes
June 6, 2016
Knowledgeable employee, friendly service. Not to mention its location, no complaints here
Traci Cofield
May 13, 2016
Good customer service
LuLu Haynes
May 13, 2016
Shirlene and Kortney did a great job for me for my new CubeSmart storage spaces. Great instructions - and I love my spaces. Very easy rental process, very easy in and out with my 'stuff'.
Britteny Cook
April 16, 2016
I love cubesmart! Customer service is excellent. The fact that storage unit are inside is awesome! I have been a customer for 8 months and I am very satisfied. You guys have my vote!
Kevin Graham
April 5, 2016
Very good service
Ayesha Braggs
March 16, 2016
Excellent service! Immaculate facility. If you have to store something valuable... This is the place to do it!
Michelle A Smith
February 26, 2016
The staff is ALWAYS so nice, patient and willing to help. The place is CLEAN CLEAN. I love love Shirlean. She is awesome!
Michael DeBartolo
February 26, 2016
This storage facility is absolutely the best I've ever done business with. I require storage units for my business and have 4 10x20's at this location and the facility, staff, and upkeep is impeccable. All units are fully indoors and they keep it clean and well lit. Courtney and Shirlean are the staff managers and they are wonderful to work with. Do not hesitate to use Cubesmart in Blue Island for your storage needs!
Andrew Gard
February 26, 2016
Great place for storage, always clean, staff very nice
J Mckinney
February 25, 2016
Veronica Buckles
February 20, 2016
The manager was absolutely fab and accommodating. Mela Jones is a great person.
Ms Smith
February 20, 2016
Mela, was just wonderful and honest, professional and impressionable. Thank you
Lane Mayo
December 26, 2015
I recently went to Cubesmart self storage and they were wonderful. I picked out a unit that turned out to be it too small. The manager showed me two more and the one I needed was a bit more money than I had anticipated. She found a way to give me what I needed by offering me a discount. I was relieved because I really needed it that day. I even got change back! Thanks Cubesmart!
Shef Shep
December 4, 2015
I recommend CubeSmart Self Storage, for your self storage needs. A safe, clean, and secure facility, with a professional, warm and helpful staff. Manager Cherlene is very knowledgeable and kind. I give it 5 ??????????
Jalissa Towns
November 28, 2015
The staff is really helpful, my space is really secured, I've never had an issue.
Aleks Jimenez
November 20, 2015
Clean and secure! And McMullen was very helpful!
Sintra Olivia Dukecordier
August 10, 2015
Love the staff....miss Carmen a lot...but Jamelia and the new staff are just as nice and helpful. The place is clean and well lit. My only complaint...discouraging note is that I have been at this location about 2 1/2 years and needed the unit next to me to sort, downsize and liquidate my current unit. I was VERY disappointed at being charged that ADMINISTRATIVE FEE for the new place while keeping the old unit as well! I think if you've been a good tenant...always paying on time....that FEE SHOULD BE WAIVED!!! Thanks for being in Blue Island.
Johneva
March 26, 2015
Cube Smart is a complete scam storage company. They went up on my rent without notice and they quick to prorate you when you first rent a unit. Problem is they make you pay a full months rent if you move out around your payment date. Example: I'm moving my things out in 8 day from my payment date and they charge me for 30 days, a full month.... which I'm paying for days that I will not be using. The manager Carmelita was very unprofessional about the situation when I asked why am I paying for a unit that I will not be using for a full month. This place is terrible... my advice to future renters DO NOT RENT FROM CUBE SMART. Save yourself a headache and money.
Nikki Geovanni
February 14, 2015
This Facility is clean the staff is friendly and professional. S.McMullen is great she walked me through the process. Great environment the building is well lit and secure.
