Reserve a Unit
5 feet by 15 feet Storage UnitSmall 5'x15'*
plus Half Off First Month
5 feet by 15 feet Storage Unit5'x15'* Storage Unit
- Climate Controlled
- 1st Floor Access
plus Half Off First Month
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
6201 S Harlem Ave
Chicago, IL 60638
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Pay Online: Our facility accepts online payments to save you time.
- Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
Chicago, IL 60638
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 25% OFF & Half Off First Month † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Isabel
March 26, 2025
Kayden Eiber-Kunz
March 24, 2025
Fantastic facility. Pat was very helpful and welcoming. The entire facility is kept very clean as well.
Ana Valdivia
March 18, 2025
The rep. was very helpful and she was very thorough. She had a pleasant personality.
john crespo
March 11, 2025
This is my first time actually renting a climate controlled storage space, I like the idea I’ve been able to pull into a heated parking garage, And be able being able to use their four-wheel carts very helpful but I gotta say thank you very much to manager on duty Her name was Pat. I arrived there, maybe 25 minutes before closing and she was very patient kind and very informative about how the facilities is been run. I most definitely would recommend CubeSmart storage To my family and friends
Meghan Smith
March 7, 2025
Pat was awesome to work with. She explained everything to me thoroughly and made my experience pleasurable.
David Czahor
March 5, 2025
Great people and I can’t say enough of how she helped me
Rachel Ettawageshik
March 2, 2025
Manager Pat at 61st and Harlem Ave Cubesmart very helpful and very nice personality
Renee Hubbs
February 22, 2025
Always a great experience when I go into the office. Ms. Pat and her staff are courteous and professional.
Alex J
February 22, 2025
Pat was absolutely excellent! She explained everything thoroughly, and showed us different options so we can decide what best fitted our needs. Very highly recommend!
Jeremiah Stiffend
February 13, 2025
I love this Cube Smart location, Ms. Pat always provides the best service. I rent multiple units here because of the convenience and the service I receive from the manager. Highly recommend this location.
lisa danca (Lisa LaSarge)
February 7, 2025
Love her friendly smile and knows her customers very well by name and face
Jake C.
February 7, 2025
King Cb Golden
February 5, 2025
I’ve had an excellent experience with moving in with Ms.Pat and Daphne they answered all my questions and was just a pleasure.
Mark Mascorro
January 17, 2025
THE MANAGER AT THIS PLACE WAS REALLY NICE AND HELPFULL. IM GLAD I CHOOSE THISE PLACE
lololol
January 16, 2025
The storage manager Pat was super nice and helped me to make the best decision on my unit.
Jasmine Vega
January 9, 2025
I highly recommend anyone to use cube smart as your storage place. Very clean and professional thank you to Pat she was amazing and made everything very smooth with getting everything situated. Thank you Pat!
galdina centeno
January 3, 2025
william meisner
December 15, 2024
The facility was fine and the employees were good, but the company increased my rate from $89 per month to >$200 per month over just four years. That's insane. I'm sure that's just their business model, because they know most people would probably just pay the higher rate than have to move their stuff out. I also suspect most other storage companies do the same thing, but it seems kinda predatory.
Dawn Ostapowicz
December 10, 2024
I've been here almost a year. The manager's name is Miss Pat. Facility is always clean and orderly..This is the first storage unit , where I can say I've had no issues with the upkeep or security. :-) She is wokes well with people with disabilities... all kind of disabilities... She is also very big on security she has a security guy come through shortly after 10:00. To make sure that everybody's off the lot. Also she's used the camera in the morning time when she gets in to make sure that nothing occurred throughout the night that all of her customers things are safe and the property as well... I only wish it was there was higher than five stars...
Humberto Olvera (Berto)
November 23, 2024
I had the pleasure of working with Pat at Harlem location, and she was absolutely wonderful! From the moment I walked in, Pat was super helpful, attentive, and genuinely caring. She went above and beyond to ensure all my questions were answered and that I felt confident about my storage decision. Her friendly demeanor and professional approach made the entire experience smooth and stress-free. Thank you, Pat, for your outstanding service!
Chris Browne
November 11, 2024
I just rented my storage unit and it was a pleasure dealing with Pat. Highly recommend this faculty that Pat runs.
Debbie Sawka
November 11, 2024
I’ve been renting my storage unit for 3 years now at Cubesmart on Harlem and 62. Pat is the wonderful lady who goes above and beyond every time I’m there with a question or just getting something out of my unit. I wouldn’t rent from anywhere else because of her friendliness and keeping the facility spotless!
Geanna Ventrella
November 6, 2024
Alex Flores
October 25, 2024
Best experience and best ran by Pat she’s amazing and very respectful. She knows her stuff. ?? Pat keep doing your thing you’re the one bringing the business to your location.
Kerrin Jackson
October 18, 2024
The customer service is IMPECCABLE! Ms Pat has answers to every question. She knows the business. She is worth her weight in gold!!!!!!!!
Josh Crespo (Gozalo Inc)
October 5, 2024
I have been renting here for over five years exceptional service always up-to-date and clean.. and as for the on-site manager, Pat What can I say she treat you like family: every time you see her she’s always taking care of the facility. Cleaning up making sure her facility is always on point from the office to the outdoor bathroom to every hallway in the building and the outdoor corridors always clean great location on the south side if you’re looking to rent extra space for your stuff…..5??
Alicja Carr
October 5, 2024
Pretty easy to do business with. Very impressed with the convenience of getting in and around. Pat, the manager, is a long time employee that cares about your experience and promptly resolved an unexpected issue. Would recommend CubeSmart and Pat.
Greg Castellanos
August 15, 2024
Pat was amazing! Great customer service! Quick and easy setup. Very knowledgeable and thoughtful. Highly recommended.
carlos weppler
July 26, 2024
Sergio Gutierrez
July 25, 2024
Easy to check in and easy access to units. Special thank you to Pat for her hospitality and kindness. ????
LISETTE VARGAS
July 18, 2024
PAT HAS GREAT CUSTOMER SERVICE & HAS ANSWERED ALL MY QUESTIONS REGARDING MY STORAGE, THANK YOU…
Nicole Krupa
July 15, 2024
Just wanted to say that Pat went above and beyond to make my experience there wonderful. She took the time to call prior to me arriving and went over everything when I got there.
Mark Strama
July 10, 2024
Pat is so helpful and really made my experience welcoming. Thank you so much to her for her assistance.
Maria Lucina Cortez
June 25, 2024
Pat was very helpful in finding the right storage for us. Thank you for all you did for us. Excellent customer service
Robin Monique Rios
June 18, 2024
Firstly, Ms. Pat is one of the nicest humans I know. Just so pleasant and I so appreciate her kindness. The location is always clean and the staff is very attentive to fixing or giving quick attention to any concerns. I have not had one bad experience here and I've been renting for the past two years. Bravo to everyone, Especially to you Ms. Pat.
Jeremiah Stiffend
June 18, 2024
Excellent customer service. I received a very warm welcome to this storage facility. Ms. Pat was very polite and provided me with the most efficient route to access my indoor unit. I am so glad I picked this location.
Robert Kobela
May 4, 2024
The lady Pat is an absolute amazing person very professional and nice she deserves a raise heck her own cube smart to own in my eyes. Never let here go!!!!
Marcey Hunt
May 3, 2024
The customer service is great I was looking for somewhere to put my stuff for a while and the price was great.
mike mathey
May 2, 2024
Pat is a great and knowledgeable person, helped my sister and myself with a smile all through the process
carlos barraza
May 2, 2024
Ms Pat always with a positive attitude and a big smile. I have a unit outside and she makes sure my monthly payments always are uptodate, if i fall behind on payments she calls to make sure i post payment in case i forgot. Thank you Ms. Pat for a great experience
Jena Jones
May 1, 2024
The convenience of the location! It was great!
Saiyan Jefferson
May 1, 2024
Liars. Another get rich quick scheme. Just like ExtraSpace.
Enrique E
April 28, 2024
If I can give more than 5 stars I would. Pat is the greatest! She helped me find exactly what I was looking for. She went above and beyond to show and explained everything in detail. Pat has great customer service, very professional and a great sense of humor! She made me feel like family! I definitely will recommend CubeSmart to others. Oh and the prices are very reasonable as well. Just stop in and ask for Pat.
Alejandro Gallegos
April 24, 2024
Facility is clean and seems to be secure. Unfortunately that doesn’t negate the fact that I was lied to about rate hikes. I was told that I would not see one for at least 6+ months and that I would get a notice beforehand. Here I am 4 months in; and my rent went up a good 30-40%. With no such notice sent to me. But I’m actually glad the rest of you seem to be having a better experience. It gives me hope that one day I could possibly have that as well.
Agata Mikolajczyk
April 22, 2024
Billy Garvin
April 21, 2024
Very clean was able to check on mobile very convenient
timothy higgins
April 16, 2024
Efficient friendly courteous
jesus reyes
April 13, 2024
(Translated by Google) I give it 3 stars for what I pay is a lot and they don't have adequate heating the doors oh well they don't work and one time a person told me that I had to pay him for a scratch I made on his wall and they are all carved I keep quiet bad that person and put new cars or fix the ones they have (Original) Le doy 3 estrellas por lo que pago es mucho y no tienen la calefacción adecuada las puertas ay beces que no sirven y una ves una persona me dijo que le tenía que pagar por un raspón que le hice a su pared y están todas talladas me callo mal esa persona y pongan nuevos carrotos o arreglen los que tienen
Gregory Maxwell
March 31, 2024
Ms. Pat was extremely helpful and thorough. I really certainly recommend this storage facility
Michelle Lopez
March 4, 2024
I went in just to check the prices and left with a booked unit just because Pat has such a great attitude and customer service skills.Pat is the best she deserves a raise and acknowledgment.
Eve Longos
February 27, 2024
Very friendly and accommodating woman in office
Rene Velazquez
February 26, 2024
The staff is nothing short of outstanding. The facility is clean, organized, and very safe. From the staff at the front counter, to the Regional Manager, everyone was great! I would definitely recommend this facility over the others in the area.
Rody Abdelrahman
February 11, 2024
Pat’s the best! Very knowledgeable and she’s great/pleasant to work with.
Samantha Tulik
January 8, 2024
So happy I picked CubeSmart to store my belongings, Patricia is the absolute best to work with!
Tressa Watson
January 5, 2024
Ms.Pat was very informative and she assisted me with great customer service.
John G Yedinak
January 1, 2024
maealexis store
December 23, 2023
Pat is the best. Awesome customer service.
Samantha Salinas
December 22, 2023
Pat at Harlem location is the absolute best. loved the great customer service, thank you for being patient and making my first time experience great.
edge5r
December 22, 2023
So far so good
Youness Heydari
December 19, 2023
Friendly staff and the pricing was good.
Roy Rodriguez
December 14, 2023
I received excellent service from a manager by the name of Pat she was very very helpful and respectful it was a pleasure meeting and doing business with her.
Aaron Alvarez
December 5, 2023
Great facility but most importantly, Pat gives the best customer service. She is very friendly and will help you with anything you need. She makes renting a unit smooth and easy.
Steven Calderon
December 4, 2023
Convenient location, easy to navigate website. Immediate space available.
Kenneth Doss
November 17, 2023
I recently used Cube Smart Storage and had a positive experience. The facility impressed me with its cleanliness, security measures, and professional atmosphere. The storage units and common areas are well-maintained, reflecting the company's commitment to a safe environment. Security is a top priority with advanced surveillance, access controls, and 24/7 monitoring. The standout customer service staff is friendly, knowledgeable, and helped me find the right storage unit. Cube Smart Storage offers flexible options and competitive pricing with transparent billing. Overall, their commitment to cleanliness, security, and customer service makes them an outstanding choice for reliable storage. Highly recommended.
Amanda Mazurowski
November 4, 2023
Mrs. Pat gave excellent service while renting a unit today. We will be coming back to Cube Smart. Ask For Pat she is the best!
Amber Niedzialek
November 4, 2023
Mrs Pat has wonderful customer service. I would recommend this place to anyone!! She was very professional..
Gabriel Campos
November 4, 2023
Move in was fast and easy! Would definitely recommend. Service was the best!
Michelle Adams
November 1, 2023
The staff was very helpful and friendly. The storage areas were very clean and well taken care of.
Mary M
October 27, 2023
Pat is amazing! Friendly, cheerful and professional! She totally gets what customers want and need!
Natalie Oeksy
October 11, 2023
The girl that checked me in was very nice and helpful.
crooks swagg
September 28, 2023
Wow! What an awesome company! The customer service is outstanding! Between Pat and the other African American woman, i will only be using cube smart from now on for my storage needs! 5 stars ladies! Keep up the great work ??
Patricia Sullivan
September 20, 2023
Male fill in manager on Tuesday evening helped me tremendously with obtaining a larger unit!
Bo Serra
September 14, 2023
Very Friendly staff . Pat the best she is amazing she is very friendly and know her stuff.
karyn brown
September 7, 2023
Christine Medina
September 5, 2023
Amadeus Morales
August 12, 2023
Pat is 100% always helpful and looking out for her customers. Always recommend people coming to this cubesmart especially just for the excellent customer service. Prices are reasonable and the discounts are great.
Lexx Lover
July 30, 2023
Loved Pat she was so kind and so funny! Definitely sealed the deal with this place! She takes care of her facility and treats you like you matter!
Miguel Torres
July 22, 2023
Lovely place to storage place great service by Patt highly recommended ??????????
Susana Saraiva
July 15, 2023
Pat is such a great person she does a great job, very nice customer service
Lucy
July 4, 2023
Pat is wonderful! Goes above and beyond to make sure you’re comfortable know your way around. Truly amazing!
Melinda “melinda” Gallegos
June 28, 2023
Very easy to get in the gate and clean
Marija Lekic
June 26, 2023
Patricia was very nice and helpful! She made us move fast ?? Thank you for being such a nice person ! ??
chris mcdonald
June 20, 2023
Too money thirsty , to be so expensive. They harass you every day because your 1 day late paying your bill. People do haft to work. How else they think people is going to afford there expensive rates. Packing up and leaving very soon.
T Hashmi
June 20, 2023
This is my second time storing at Cube Smart. The service provided by Pat and Kia was amazing. I feel secure knowing my items are storaged in a safe place.
Kaila Gracia
June 17, 2023
great service
Erik Lindo
June 17, 2023
Great
Dino Cardoza
June 15, 2023
Should have gone there in the first place. ????
Jim Rappold
June 11, 2023
eduardo gonzalez
June 10, 2023
Great service
Lisette Vargas
May 30, 2023
I am extremely satisfied with the Great Customer Service by PAT, thank you…
LISETTE VARGAS
May 29, 2023
I am Amazed & Completely Happy that I was able to rent my storage w/ PAT :) on May 26,2023 She has such a Carisma & Very Attended to all my questions and needs, in order to proceed w/ my rental. I’ve done CustomerS/ for over 15yrs. & I recognize Great Customer Service and her name is PAT, thank you…
Paulette Reyes
May 25, 2023
I want to thank Pat, for helping me with a my rental. I'm not a computer, and ordering online, just dosen't work with me. I appreciate the in person approach, it works for me. Pat your excellent service as brought me back.
adrian czaja
May 23, 2023
Great service!
Mariana Cabrera
May 23, 2023
Pat was amazing. She was so helpful from start to finish. First time renting a unit and she made it fun and easy. Thanks Pat.
jose salinas
May 20, 2023
Ms pat was very nice knowledgeable and. Courteous awesome 5 stars.
2G 28
May 11, 2023
Ms Pat was kind, friendly and professional, loved the service! the storage place looks secure and in very good conditions. Great experience!
Michelle L
May 8, 2023
Miss Pat is amazin… She is so helpful… Such a pleasure speakin with her… we are returnin customer because of Miss Pat…
Mariah Stanek
May 8, 2023
We love Ms.Pat we’ve been dealing with her now for 3 + years! Come and Check Out the deals and personally come stop by to get The Best Customer Service From Ms.Pat!
Adriana Ocampo
May 8, 2023
Samantha T
May 2, 2023
The manager, Pat is Amazing!!!!!
Dennis Mustafalic
May 2, 2023
I have had to use storage facilitities a few times over the years, and this one was by far the best experience i have had. A wonderful woman by the name of Pat had helped me the day i got my unit. Pat made it easy and gave me a thorough explanation of everything i needed to know. I left here extremely satisfied with my decision to get a unit here. I definitely will recommmend this place to friends and family. Thanks Pat!
Litzy Yanay
April 28, 2023
Michael Michael55
April 22, 2023
Because ya'll stand on top of business
RANDY T. Kellmann
April 21, 2023
Rhonda Clark
April 15, 2023
Pat was so friendly and clear with instructions, it was easy to move in and out
sarah gonzalez
April 5, 2023
Miss Pat is so helpful and kind! She really went above and beyond. She took the time to explain thoroughly how everything worked. Cube smart you are so lucky to have an employee like Miss Pat!!
Jermaine Wallace
March 24, 2023
This place have great customer service i love Pat
Road Runner
March 6, 2023
Pat is very friendly and helpful
jason mardirosian
March 5, 2023
Cleanest facility you will find! Pat is sincerely friendly and very very helpful!
Judy Muth
January 3, 2023
Awesome storage units.
hamdoun kandah
December 31, 2022
I have been renting at this location for a long period of time and I must say the manager Pat is the best. She’s always smiling and she takes very good care of the building inside and out. Because of Pat I will be here as long as she is here. Outstanding customer service from Pat.She is the best.
Kingz Wayz
December 22, 2022
Ms.Pat McClendon-jones was a great help very clean units
Marisol Cruz
December 12, 2022
Maria Campos
December 1, 2022
Excellent service the service you got are excellent
Marie Bowman
November 24, 2022
Great customer service
Migdalia Bulnes
November 24, 2022
My experience at CubeSmart was very pleasant, Pat is the manager of this facility and is very knowledgeable. She conducted a very thorough introduction. Very clean location, love that it us climate controlled.
Dan Murdock
November 11, 2022
Very help women behind the desk.
Debbie Kapral
November 5, 2022
Its great
Michael Schuppe
November 1, 2022
Mrs pat is at your location in chicago at 6200 harlem ave. I will continue to not only use your services but will and have recommended them to several people. Strictly because of mrs. Pat. Her customer service is by far the best i have ever seen in my life at any company. Her level of care and professionalism for her customers is unmeasurable. She is a wonderful asset to your company and should be training your new team members how to run an office. She deserves the best from you guys because she literally gives you guys her best everyday.
YE Bucio
October 30, 2022
I absolutely love this storage facility! Pat provided me with all the options, answered all my questions and walk me through the process of getting to my unit. I feel very secure and confident my belongings are in a secure space. Thank you Pat for all your help and the extraordinary customer service!
Alex Alex
October 29, 2022
Pat the Manager is the best. Her customer service, attitude and personality is hard to find. Please keep her and give her a raise. I was going to Extra Space and because of her I didn't.
cecilia anguiano
October 16, 2022
Pat was wonderful. She made this experience painless and pleasant. Customer service over the years has gone down but I can not say enough of how patient and knowledgeable Pat was. She answered all my question and gave me options. Thank you Pat!
Deni Parker
October 14, 2022
Steve/Mary Monreal
September 14, 2022
Great service… Thank you
Rey Vazquez
September 13, 2022
Pat is one of the loveliest women I have ever met! Very thorough and professional and a great smile!
James Quillin
August 31, 2022
James Soludczyk
August 21, 2022
Pat at the South Harlem location is so awesome, she always goes out of the way to say hello, coupled with a huge smile. The facility is always safe, secure and CLEAN!!!
Jorge Elizondo
August 6, 2022
Have been a customer for years. The staff is always friendly and the facility is clean and well maintained.
Enelida Martinez
August 6, 2022
Great service from Pat! She was extremely helpful. Definitely recommend the location, ask for Pat to help you put with your needs!
daverdavatron1
July 23, 2022
Pat the Manager was very polite and professional in an honest and genuine way . Very rare these days. She took the time to explain everything to me.
Charles Glemkowski
July 22, 2022
Patty is the best
Marilyn Glemkowski
July 22, 2022
Patt is a great help is always there and a great help
Aaron mikos
July 21, 2022
Every time we rest from here we always have a great experience, pat is an amazing associate, professional, kind, and a delightful person. Storage is a simple service but the employees here find a way to do it better than anywhere else.
Rosa Rodriguez
July 13, 2022
I had a great experience with Pat. Thank you for the positive energy and making me feel comfortable.
Lorenzo Chapa
July 13, 2022
Pat was excellent. She was prompt, efficient, professional, and so sweet. Please ask for her!!!
Silvia Ojeda
July 10, 2022
Heather Dzialowy
July 9, 2022
Miriam Caccavallo
July 7, 2022
Clean facility, very attentive staff.
Sonia Barrios Blanco
July 2, 2022
Pat the manager is an excellent person. She is very friendly always has a smile on her face and is always ready to help out her customers. I would recommend this place to my family and friends.
Jennifer Poggi
June 29, 2022
Miss Pat is the most nicest and knowledgeable person on site. Highly recommend her services. The Poggi’s
Jacolby Shepard
June 24, 2022
My First experience with using Cube Smart went very well. I want to Thank Ms. Pat for the over the top customer service she made me feel very welcoming and safe about my valuables being stored with Cube Smart.
Eric Nix
June 18, 2022
Air conditioning was awesome and carts were always available
Sekou Sidime
June 11, 2022
Pat was very professional, helpful and friendly with me. She explained the process very well in easy to understand terms and speed. I will certainly recommend Pat and this place to others.
Dawn Dyehouse
June 5, 2022
Got a deal on the unit online and the woman Pat that helped me at the storage place was very friendly and explained everything well.
Luisa Madrid
May 31, 2022
Pat was amazing ! So helpful and guided up through everything very well !. Need more people like Pat !. Amazing amazing !!
Karinah
May 17, 2022
Super quick and simple. Pat was amazing at assisting us here. This is my first ever rental storage unit and she made sure to give us all the details we may need. Definitely recommend
Mary Murray
May 9, 2022
Nate C.
May 9, 2022
Worked with Luis, he was friendly and helpful. The place is clean and well maintained. Easy access for trucks to loading docks, great prices (although they are variable).
Paul D
May 2, 2022
Mary Gonzalez
May 1, 2022
Ridwan Bass
April 30, 2022
Jesse Vega
April 30, 2022
Very knowledgeable and the place was clean. Great helpful service.
Lilia Zuniga
April 29, 2022
I am very pleased with the service provided. Very helpful and attentive, answering every question I had. Nice people. I will recommend this place.
Virginia Heaven
April 29, 2022
Place is well run, staff is friendly and helpful and the place is clean.
Anna Piper
April 15, 2022
Extremely helpful staff and super clean facility!
Allison Meyers
February 26, 2022
Id give zero stars if i could. Poor set up. 2 carts for the whole building, i ended up walking all 4 truckloads of my stuff from the parking garage to my unit. Dissapointing.
Jeff Nottoli
December 29, 2021
Daniel Moreno
December 18, 2021
Pat McClendon-Jones was extremely friendly and helped with everything we needed. Highly recommend coming here for your storage needs.
Dwayne Johnson
December 2, 2021
Gaith Khazali
November 21, 2021
Jeff M
November 15, 2021
Wonderful place, very clean. Staff very friendly.
Ron
October 26, 2021
The personal attention to detail and concerns by the manager at this facility is absolutely outstanding Pat McClendon Jones keep up the excellent work thank you for your services
Linda Silva
October 24, 2021
Great experience. Pat was super helpful explained everything in detail. When I needed a bigger storage and she was able to help with no hassle.
veronica dominguez
October 23, 2021
Ms.Pat was so nice and great showing me around. She went above and beyond to make sure I understood how the doors worked. =) very pleased with her customer service.
Undahne Hagan
October 15, 2021
Rhyan King was extremely helpful, courteous, & just an absolute pleasure. I would definitely do business with this company again!!!
Leonardo Cisneros
September 29, 2021
I had a pleasure to meet Ms. Pat she was very nice and showed me around the place how to get in and out. She was a great help with everything.
OLD SALT MERCHANTS
September 20, 2021
I had a very good experience with Pat. She's friendly, helpful, polite & went above & beyond to show me my way around the storage facility. I'm very happy I chose CubeSmart for our business storage needs.
Marc G
September 13, 2021
Erica Segal
September 11, 2021
Best storage spot in the area! The service provided is always personable and genuine! The environment is immacutely clean, maintained and secured making you feel very safe to leave any and all of what you need to store!
Diana Hernandez
September 5, 2021
Pat is a very friendly person. She listens and is very helpful to your needs. She made this decision easy for me . Thank you so much Mrs. Pat
Tory Jackson
September 4, 2021
This facility was clean and the staff was very professional. I have had the pleasure of renting a unit for a period of about 6 months and the site Manager Ms. Pat Jones was wonderful and made my stay at this facility wonderful. I will recommend this location to my family and friends. Thank you Ms. Jones
Ivan Aguirre
August 15, 2021
Pat was awesome, she helped with everything she could. I’m beyond amazed at how kind and helpful she was . I will definitely be back because of how great she was to me. Thanks so much!!
willie holleyjr
August 12, 2021
Ms . Pat was very helpful and place is well kept.. nice person to come across and she knows her work... was a pleasure meeting her ...
Eric Doran
July 19, 2021
Great service! The sweetest lady in the office Im bad with names but she’s the manager and keeps the place clean. She’s honest and always willing to go the extra mile to help out with everything. My husband and I enjoy her hospitality every time we go into the office!
Lizzeth Bedalow
July 13, 2021
Constant unreasonable price increases.
Crystal Arriaga
July 12, 2021
Ms. Pat was amazing at this location on Harlem! Great at her job, went above and beyond with her customer service.
Elizabeth Morales
June 18, 2021
Services provide from search to the phone calls and the customer services were superb. Friendly staff and made my process very helpful and fast. Will most definitely recommend them again.
Sara Reyes
June 17, 2021
It was my very first time using a storage unit and I have to admit that I was a bit nervous about leaving my personal/valuable items in a strange place. But Pam…….. Pam provided outstanding customer service. She was attentive, informative, welcoming and very reassuring. She made the process extremely easy from start to finish. It is obvious that she pours her heart into what she does. Thanks Pam! God bless you always
Robert Przybylo
June 12, 2021
Very good experience at a good price
Melanie Maxwell
June 8, 2021
Patricia has been very friendly, knowledgeable and keeps the storage facility spotless.
Dyane Fundarek
May 31, 2021
Manager Pat Jones was extremely helpful in explaining everything and making sure I could find my unit. She even pointed out landmarks, which is my personal go-to direction finder in new places!. She was quick and professional and made a stressful moving day a little better. Nice place also, clean and quiet.
Vanessa Pinto
May 30, 2021
Pat provided friendly service and was very informative with the entire rental process!!
Esmeralda Cervantes
May 29, 2021
Awesome customer service! Pat was very sweet and accommodating.
Carla Rivera
May 28, 2021
Mike Cozzi
May 16, 2021
Erika Garcia was very pleasant to deal with. Customer service was A+ and I would recommend this location to family and friends.
Jerrold Bosak
May 1, 2021
Tony Riccio
April 28, 2021
Very helpful and polite
Jeffery Camper
April 23, 2021
Pat was super helpful. Very friendly. Person
Arielle Villarreal
April 14, 2021
Amazing experience very professional clean quiet facility. Very safe and secure location.
javier gamboa
April 1, 2021
Very informative, friendly and kind. Erika, the manager, showed me several storage units that they offer and helped accommodate me. Overall experience was great. Prices are very affordable. Had absolutely no complications because of how thorough she was. Highly recommend!!!
Carmen Garcia
March 31, 2021
I'm not sure what her name is but she's a very nice lady from day one she helped me out friendly accommodating and explained everything to me to the tea you have one amazing person that works in this location not sure if you know this but I wanted to let you know . Sincerely a very happy customer ??
Scott Videka
March 29, 2021
Armani Robertson
March 20, 2021
I had great service from pat
tony dicre
March 20, 2021
Jake Hallman
March 20, 2021
Roger Saffold
March 18, 2021
Pay is awesome sauce. Got me in and out and was very helpful. Highly recommended.
Patricia Pierini
March 16, 2021
Our experience with the staff, particularly the General Manager Pat, was extremely delightful. She was helpful, knowledgeable, and very accommodating. The units are clean, as well as the entire facility. I highly recommend Cube Smart.
Arika Arika
March 12, 2021
I cannot say enough things about this facility. Pat, the manager, really helped us out at the last minute when I realized some documents for work got packed away in the storage unit. She quickly helped us secure another unit, went over and cleaned it, and then brought us all the equipment we would need to move our current stuff so I could find my documents. Very attentive to customers needs! Thank you Pat for everything!!!
Sonya Yates
March 5, 2021
Just want to leave a review for the ladies on Harlem Ave. I came in to inquire about a unit, and the energy at this location is all that. I've been to several locations in the neighborhood and because of Ms. Pat and Ms. Erica when I make my move I'll definitely be using Cubesmart on Harlem Ave. Thanks for the tour of your nice clean facility, and explaining the insurance in full. I have my own, but I'll go with the insurance there.
Roberto Jurado
March 4, 2021
They provide excellent service at great rates . Highly recommend
Mary Murray
March 4, 2021
Wonderful girls working there go out there way to help you...
Ben Flowers
February 26, 2021
Experienced the best customer service and treatment from Pat. She helped us choose the best option for our needs. We have had the unit for 2 months now and everytime we come back we are greeted by the same warm from pat thanks for eveything!
Call me Mike
January 31, 2021
Very good storage. I recommend this place
Tipsy Sips
January 20, 2021
Pat made sure my rental experience was great.
Airy Barrera
January 19, 2021
We were helped by Pat McClendon-Jones. She was very helpful and attentive to what I needed. Definitely recommend her when visiting this location. Thank you for your help(:
rafael Huerta
January 11, 2021
Erika the Store Manager was Excellent , Called me to set up an Appointment , She made the paper work super fast and also gave me many good advices from best ways to move , She knew I was very stressed out for my next home moving and she was giving me great tips , found me a close to loading dock storage Unit . If you are In the need of a Storage Unit in th Summit IL area you definitely Contact Her ,
ChiTwn Ras
December 31, 2020
Needed a covered space urgently for my car. Pat and Erika went beyond to help me just in time for the new year. Overall process was very quick, Erika showed me the space (very spacious and clean) and Pat finalized transaction and explained easy gate code access details.
Carolyn Howard
November 30, 2020
Kay was wonderful and so helpful!!! She was very knowledgeable and helpful!!! I would recommend this place to others!!
Devin Twenter
November 19, 2020
A year and half ago my girlfriend and I got a storage locker together for our things. We just recently broke up so we had to separate our stuff out as I moved out. Pat helped me get a new locker of my own just a few lockers down from the current one. She did this without judging me. I was able to get everything moved over in a matter of 2 days because of this and my card wasn’t charged an extra month saving me $150 bucks! I really appreciate Pat and her amazing customer service. Thank you!
Amy Grynevich
November 13, 2020
Really professional and friendly service. Great prices. Went above and beyond!
Srdan Jotev
November 3, 2020
Great service, professional and polite staff.
Kelly Fier
November 2, 2020
Cubesmart is always clean and very well lit. I never feel like im endangered in any way.
Misael ANDINO
October 27, 2020
Cheap storage for cowards
Selena Chavez
October 25, 2020
james mallinger
October 25, 2020
I really appreciate Pat service. Each and every time I come to the storage I'm always greeted with a smile. You can tell she loves what she doing and her Customer. Excellent Service.
Paul Lantrip
October 19, 2020
Mike Wyrostek
October 19, 2020
You have an excellent GM by the name of Pat McClendon-Jones who runs your Harlem ave. Office in Chicago ! A very warm and caring person with personality !
Adi Chicago
October 17, 2020
Harry Evans
October 8, 2020
I’m extremely dissatisfied. I was lied to on the phone, bait and switched, and charged $116 more than promised when I arrived. I had to leave town after the worst day of my life, and had to overdraft my account to get the storage and make my flight. The phone people said to talk to the store manager, and she said to ask the phone people. I just got the run around and got screwed. I plan to ask a manager to review the recording of my call and find SOMEONE who can refund my bank account. I’m truly furious and waiting for that manager before I start posting further reviews and calling the BBB. I’m not a troublemaker, but I’m beyond offended.
Gloria J
October 2, 2020
Very clean and the lady Pat McClendon-Jones truly wonderful woman.
Javierr44 Roman
October 2, 2020
Pat was very helpful and welcoming. Answered all my questions and provided great service.
Chelle' Warren
October 1, 2020
Pat the store manager was very pleasant and patient when I arrived at CubeSmart! She was professional and answered all my questions. Plus the facility is clean and in great condition, I’ve done business with CubeSmart before but this facility is very well maintained!
Dylan Anger
September 30, 2020
Gloria
September 28, 2020
Thankyou for your help everything went well Thankyou Pat for are your wonderful help!!!
Bryan McDonald
September 26, 2020
Mrs Jones was very thorough explaining how to access the facility and explaining the renting process. She is a great asset to the company.
Amanda Green
September 26, 2020
It was very easy to sign up online. Plus, I got a phone call from the facility almost immediately after signing up. Seems like they care for their clients.
Kyla Stazak
September 24, 2020
I was looking for a storage unit after moving back from Wisconsin, came across cube-smart and a wonderful lady named pat. Not only did she accommodate my requests, she gave me a great deal for the few months I'll be needing the unit. She showed me around and made me feel very comfortable and confident I chose the right place. I would recommend anyone looking for a storage unit to stop in, it's quick and convenient.
Christine Brummitt
September 23, 2020
Pat is amazing. Helpful friendly & my experience with her couldn't be any better. Thank you Pat
Ariana Orduno
September 22, 2020
First time here and I loved it! Pat McClendon was very helpful as well, had an answer for all my questions. I recommend this plc! it’s also very clean!
Marco Franco
September 16, 2020
Had a great experience getting a storage container from Pat! The prices are cheap & I recommend cube smart for your storage needs.
Clifton Hempstead
September 13, 2020
Patricia is amazing at the 62nd and Harlem location! She is the reason why I signed up for this storage facility among the many other options. She went above and beyond by giving me a tour, ensuring I understood everything about my unit and how to get there, and keeping the sign up process very simple. Thank you very much Patricia!
Linda Arnony
September 11, 2020
I wanted to say I was here for years and then had to pull out for awhile but definitely had to return. I have never had such great employees as this one. I especially love Pat I believe she’s the manager. She answered all my questions and showed me different units and sizes. She explained so much. Please make sure she stays employee with your company and thank you for your service.
Joe Harris
September 5, 2020
The Manager Pat McClendon-Jones professional demeanor, kindness, and eagerness to guide us through the process was paramount. Ms. Mc Clendon escorted me to view the different units and allow me to decide yet offered numerous suggestions as well. I would highly recommend Cubesmart to any friends and all family members in need of extra storage space after the outstanding experience Ms. McClendon demonstrated. Thank you Ms. McClendon and thank you Cubesmart for a job well done.
Courtney Gonzales
August 29, 2020
Dennis Collins
August 23, 2020
This facility has excellent customer service, the facility is clean, and the storage units look fairly new.
Lawrence Gade
August 19, 2020
Liliana Lara
August 13, 2020
Very spacious, all my stuff fits perfectly. Definitely would recommend this storage space. Pat was very professional & friendly.
Sonia De La Torre
August 9, 2020
No one in the office nor in their call center to answer their phone. I couldnt find my box but exentually found someone to give us directions. Booking and check in was fairly easy online.
Ronnie Tamez
August 8, 2020
Pat is an amazing employee and asset to your company. I had to move due to a divorce and her kindness put me at ease. I moved my belongings to this storage facility from a next door company only because I want to give Pat my business. She’s always looking out for the customer and we appreciate her.
liz nowak
August 7, 2020
The ladies are wonderful and kind people
timi top
July 29, 2020
Storage facility manager Pat McClendon was very competent and extremely helpful.
Nancy Villanova-Borysow
July 24, 2020
Competitive rates and pleasant, non-pushy with no up-selling experience. Highly recommend!
stone mazari
July 22, 2020
Angela is a great and happy person she is ver knowledgeable I would recommend this facility
John Alvarado
July 19, 2020
Office manager, Pat, was very helpful and friendly in helping us reserve our unit and showing us the facility. The storage unit is very clean and air conditioned with eacy access to our unit.
cirenahti barnes
July 17, 2020
Rebecca Kapral
June 23, 2020
Pat is amazing! We were looking to upgrade the size of our storage and she showed us each one to make sure we got what we needed!! As long as Pat stays I'll always be a loyal customer :) she is the reason I recommend Cube Smart! I wish more places had as amazing employees and you guys do!
Margie Hernandez
June 3, 2020
Words cannot describe the wonderful experience I had renting 2 units at this location. Ms. Angela Clay went above and beyond in assisting me with the correct size units for my belongings. She is clear and concise in all aspects of her duties and responsibilities, she is an asset to your company thank you Angela.
raffaele cirillo
May 23, 2020
PledgetoGod PledgetoGod
May 15, 2020
Threw the most difficult times of my LIFE, The Great Customer Service I received from PAT & ANGELA @ CubeSmart at 6201 S. Harlem Ave, Chicago,IL. 60638 near 63rd street, is More than great customer service." I almost lost all my personal stuff in 2018-2019; due to difficult times." The most weakest moment of my LIFE thinking I was going to lose everything, here comes PAT & ANGELA safe my entire personal stuff and worked with me; for I could put my personal items away in CubeSmart safely." Us as human being need to Thank more the people that went out of their human way & daily life to make things easier for us." With that I am Extremely thanking the Kindness, Effortless hard work, Great Customer Service to PAT & Angela :) Sincerely, LISETTE.V.
Sandra Garza
May 14, 2020
Danny Darleen
May 2, 2020
Angela was great and very helpful! Great customer service and definitely had patience with me as this was my first time ever renting a unit.
BASHA JOE
April 16, 2020
Day’s Photography & Video Productions
April 16, 2020
Angela was super great with us, she assisted us with all are needs and treated us like family. She’s an awesome person and I would recommend her always.
David Alberto
April 9, 2020
Nice
Emily Wilke
March 30, 2020
Awesome Service! Pat was very helpful!!!????
Rebecca Trevino
March 17, 2020
Angela was really helpful and personable. She showed me the location and was very detailed and informative
Kateryna Bocharnikova
March 17, 2020
jason bartleman
March 9, 2020
Pat was an absolute pleasure to work with. Thank you
Matthew Gatz
March 5, 2020
Great A+ Service! Angela was great, professional, and courteous !
Janettee Cassell
March 3, 2020
I love pat she is an amazing person she’s a great help Thankyou for everything that you did for us!??
Monica Pena
March 3, 2020
PAT IS AMAZING! She was so helpful in finding the best options suitable for my needs from day 1. So happy I chose to store with CubeSmart. Thanks Pat!
Drea
March 1, 2020
Pat Mc Clendon was amazing! She walked me to my unit and explained my directions to my unit clear as day! Amazing service couldn't have asked for better service!
John DeRango
February 23, 2020
Jake Hallman
February 7, 2020
noel ponce
February 3, 2020
Mrs. Pat was definitely worth the 5 star rating alone. She has been super helpful and informative with our whole process. This was my first time getting a unit and she made the process quick and Easy all while cracking a few jokes. Would recommend getting a unit here
Jeffrey Hepker
January 15, 2020
Pat and Angela rule the Earth like T-Rex. Not only did I get really great customer service at the start, but they went above and beyond when I had to make a change to the size of my storage unit. Super helpful, super friendly, and everything else is on point.
jim blizniak
January 14, 2020
I really wasn't looking forward to getting a storage unit. But after talking to Angela, I knew that it was what I had to do, to accomplish the things I had to do at home. She really is a sweetheart. So helpful. The kind of person you love to deal with. She is awesome!
Christina Koulouris
December 31, 2019
Angela was one of the nicest and helpful people. The whole front staff was amazing. But Angela went way above and beyond for me. I recommend 100% thank you for all your help!
Zygmont Parzych
December 21, 2019
Pat and Angela was awesome I will recommend this facilty
Ray Tischina
December 19, 2019
Ms Clay, was a professional from the moment I arrived, (along with Guiding me via phone) she acknowledged even while having another customer. Once our discussion began she walked me through the entire process from measurements to key entry. Moving and storage is a dull adventure! But your GM softened the experience. I am sure other customers will endeavor her loyalties to making sure their own treasures will be in a safe environment. Please extend my thanks to your noble GM even if she went beyond her end of shift... Respectfully, Ray Tischina
Luis Ramirez
December 14, 2019
Cheese burgers are bad
Gina Stefanelli
December 12, 2019
Mrs Pat is AMAZING, sweet and funny! She runs an unbelievably clean place. I mean seriously, you will not believe how clean the storage facility itself is!! The prices are very reasonable and so you expect it to be your typical storage place but you will be blown awa . The service she provides is beyond compare!
Cindy Hamzik
December 2, 2019
I LOVED the customer service! Pat is a sweetheart & was very knowledgeable & helpful. I would recommend Cubesmart to everyone I know
Kyle Young
November 19, 2019
Miguel
November 8, 2019
Pat is the best. Friendly, caring and just awesome.
grady belmer
November 6, 2019
Great service from Angela Clay, in addition to getting great advice, if your looking for storage facility to store your things this to the place to go, 5 stars.
RS
November 1, 2019
This was our first time renting a storage unit and could not have picked a better place. Angela helped us out from the moment we walked in. She made us feel safe and welcome. Great sense of humor! The facility is clean and much better than I would have expected from a storage facility. I chose this location based on the Google reviews and it was definitely the right choice.
jaroslaw jaros
October 29, 2019
Decent place but nice people.
Cindy Magana
October 26, 2019
nubia guzman
October 15, 2019
This was my first experience with using a storage facility and I chose the right place. Pat McClendon-Jones, one of the managers there was so sweet and informative. She walked me through the whole process and even answered questions I didn’t know I was going to have. I highly recommend this location because of her and her amazing customer service. The place was also visibly very clean and organized. I know I my items will be secure and well kept. This place surpassed all of my expectations!!
michael bagain
October 10, 2019
Patty was very helpful and upbeat and the facility was clean, pricing was competitive and the service is excellent.
Isabel Raygoza
October 8, 2019
Angela is very helpful me a lot. . It awesome and protective storage. Angela is very friendly person. I love this place .
Nancy Garcia
October 2, 2019
CubeSmart has amazing person to person customer Service. (Store 0870). I got the storage unit based on price, but I definitely received much more. Ms. Angela Clay (on-site Manager), what a blessing. Feels like family and she really appreciates the value and importance of the customer. Facility in Great/Clean condition.
Amelia Ramirez
September 27, 2019
Pat was very helpful and and very nice! She answered all my questions and took good care of my storage needs.
Bianca
September 16, 2019
Excellent customer service! Thank you so much, Pat!!
Adrian Paniagua
September 16, 2019
Great customer service, thank you Pat!
Sabrina Lowe
September 13, 2019
Best place ever Ms pat was very nice very professional easy going she's exactly what u want when it cones to management...
Annette Smith
September 13, 2019
This is the best storage facility I've ever used ms Pat is the greatest she had so much patience she really is the best
Kathy Sabaj-Zilinsky
September 12, 2019
Great Customer Service! Been a long term renter and I have to say Ms Pat's Customer Service and assistance is by far the Best!!! The facility cleanliness is impeccable! Highly recommended!
mzapata
September 11, 2019
Great customer service. Highly recommend!!!
Deana Boehm
September 3, 2019
I’m taking the time to write this review for 1 reason only. Customer Service above and beyond which in today’s society is scarce. But not with Pat. Pat exemplifies true customer care to the highest standards each and every time I come to Cubesmart. Pat treats her customers as if they are her family. She is helpful, willing to assist, caring, and respectful. I cannot say enough about her dedication to this company but more important her character. Jobs and companies are a dime a dozen. People don’t stay because of a company they stay because they love to help people. No matter where Pats future takes her, they are lucky to have found a hard working person! You deserve a raise Pat and hopefully Cubesmart recognizes your efforts. Because many of us do!!
Rj B
September 1, 2019
When inquiring on storage info, Pat was a super helpful, courteous & thorough customer service rep who answered all my questions, showed me around & set up the paperwork in a speedy & organized fashion. Pat was friendly & warm with some customers arriving to pay their bill. As I departed, she guided me through the opening of the front gate & suggested I call her anytime with questions. It’s obvious Pat is an asset to this company’s bottom line & a valuable employee who deserves kudos! Thank you, Pat!
Misia Krauzowicz
August 17, 2019
If you ever need safe an secure storage CubeSmart that is right place. Pat is the right person to talk to, she was very friendly and helpful, answered all my questions and went out of her way to help and make me feel welcome. Thank you Pat
Liz Nowak
August 10, 2019
The manager Angela is very helpful!! She's super and very friendly!! Both managers are always polite when we enter the building... Always with a welcoming smile!! Thank you ladies for all your help!!
celia martinez
August 2, 2019
This is my first time renting a storage unit and it was a good experience. Angela was very helpful and the process was fast and easy. Thank you.
Mrs. TB
July 30, 2019
Ms.Pat Jones WAS AWESOME AND GREAT CUSTOMER SERVICE..WILL DEFINITELY COME BACK IF STORAGE IS NEED. BLESSING MS JONES
Manny G
July 21, 2019
wanda spaulding
July 18, 2019
As a customer whose unit was destroyed in the recent fire, I would like to extend my deepest gratitude to the cube smart crew for doing an amazing job under such tragic circumstances. Thank you once again Pat and Angela for your kind words and support, it was definitely appreciated! I especially want to acknowledge two very brave men Matt and Andy, who went ABOVE AND BEYOND to successfully retrieve several invaluable family heirlooms from my unit. I am extremely pleased with the customer service I have received during this difficult time and hope that all who have been affected by the fire find the same comfort and closure that was bestoyed upon me today.
Timi Aglubat
July 15, 2019
J Cash Jr
July 13, 2019
Kimberly Ware
July 9, 2019
I liked the facility were the units are located, I just wished that it had been with the office attached. It was clean and climate controlled. I also liked, Pat, that helped me with the process of renting a unit. She's terrific. What I don't/can't understand is the making you pay for fire insurance, which is their cheapest insurance, when the place is made up of brick and mortar. I feel that I'm basically giving them $11 dollars more per week for nothing. That is just not cool and it sucks, when every dollar of my money is carefully budgeted.
kalyn montague
July 9, 2019
One of the best in Chicago. I highly recommend.
sergio adame
July 6, 2019
Poor service and rude customer service
Bekenbauer Presa
June 22, 2019
This place never has any carts available to use. Never!
Eliza Kawalec
June 18, 2019
In the process of moving and needed some storage units. Came across this place and had the pleasure of working with an amazing person. Angela made it so simple and helped me out a great deal. Service with a smile. Great customer service and very attentive to the needs of the client.
Oliverio Morales
June 16, 2019
This is the best storage and cheap to
Nicole Mizzi
June 16, 2019
Received great service from Pat. She was very helpful, knowledgeable and friendly. I feel like my belongings are in safe hands. Cheapest storage locker around.
Ava Rodriguez
June 4, 2019
I have been a cubesmart customer for 4 years now and I am very satisfied. Since meeting Angela and Pat they have became like family to me. Which is very surprising because I don’t usual open up to many people. I love my storage space and service. Thanks Angela and Pat keep up the good work!
Bakari Lambert
June 1, 2019
Angela clay assisted me today she was very helpful and nice thank u
Todd
June 1, 2019
CubeSmart on Harlem is the best place to store your stuff, period. I want to personally thank Patricia for everything she has done to make renting at CubeSmart, the best experience possible. When you rent here, Patricia and Angela make you feel so welcome. They take the time to get to know you, and make sure your needs are always met. Thank you again Patricia!
Nick Twitch
May 29, 2019
Shaw Pitman
May 26, 2019
Pat is the BOMB! amazing service and a hug to boot!
Ralph Zbieralski
May 24, 2019
I just love pat I have been with cubesmart every since 2012. Pat has been the manager at this location for an while now.She make sure the place is clean and in order. If I have any questions or concerns she always there for me.Pat is someone you can trust and always caring about the customers.You need more managers like her.Thank you pat
Lisa Had
May 23, 2019
So fantastic! Pat helps me every month to make sure I'm on time! Fabulous service!
Karen Artus
May 21, 2019
Pat is and always have been professional and friendly. Her suggestions for me has been very valuable. I would recommend this place to anyone who needs storage.
Wallsmarts “redkaraokewally”
May 18, 2019
Space space and more space
evanaser
May 6, 2019
Pat is nothing short of AMAZING. This woman deserves a raise. A HUGE ONE!!!!
ken romano
May 5, 2019
Pat is so helpful and nice, it's always a pleasure to go inside the office. Thanks for everything Pat.
Angie Soto
May 4, 2019
Pat was such amazing help!! I’d definitely recommend cubesmart only because of Pat.. her customer service is definitely 1 in a million, thank you Pat, cubesmart needs to hire more people like you !
Barbara Fernandez
May 4, 2019
Ms Pat gave Above and Beyond superb customer service. Ms Patricia is exceptional, superb knack for getting you exactly what you need confidently and effortlessly. Very pleased with the experience. Stay golden, Thank you for everything.
Drew
April 29, 2019
Pat is great to worked with. I'd refer friends and family to this facility. Clean and well organized.
Dorie Ortiz
April 29, 2019
Can’t say enough great things about this place. The facility is clean and well maintained. The office staff is very friendly, well informed and so very helpful. Thank you ladies you made my last minute move so very smooth.
steve shaughnessy
April 5, 2019
Pat is a pleasure to work with.
Adam Chalus
March 28, 2019
Reservation on line was a breeze! very fair price on unit compared to where I was previously renting. Manager was very friendly and professional! Overall experience so far has been wonderful.
Jeff Brandt
February 28, 2019
Pat was very sweet and helpful, thank you
Caley McGuigan
February 26, 2019
Pat was wonderful helping me to choose and lease a storage unit. She was friendly, knowledgeable and professsional, clearly enjoyed her job and had great rapport with her clients who came in while she was helping me. I couldn’t have asked for a better experience in finding a storage unit. The place was clean and well run. I would recommend it to anyone.
Anastasia Kanunnikova
February 25, 2019
We got an amazing service here today! Pat was super friendly and helpful to us. It's a pleasure to have a business with you guys.
City Of Hope Companies
February 19, 2019
Angela is so awesome! Her customer service skills is excellent! She is always available and she always accommodates our company’s needs! She represents CubeSmart with the highest level of customer service! She creates a wonderful work environment!
Ricardo Almaguer
February 16, 2019
Pat was amazing, but the security and maintenance of the sliding door working properly was awful
Norma Valdes
January 22, 2019
Brookfield User
January 12, 2019
Jesus Carrillo
January 6, 2019
Pat was awesome and answered any and every question I might have had thanks Pat
Javier Rivera
December 17, 2018
Great storage and the building is kept clean and the prices are fairly well.
Amar Musa
December 13, 2018
Angela was so helpful. Great attitude and personality. I would Highly Recommend them.
Jenniffel Aquino
December 6, 2018
My storage unit was broken into, and no one said sorry or cared it happened. They emptied out half of our stuff! So much for a secure location, with the Cubesmart lock, and cameras. Get your things out before they are gone—- broken into with lock intact and no visible sign of forced entry ?? Update: insurance we pay for from Cubesmart say there’s nothing they can do because of no sign of force entry to our unit. So these people knew this information, went into our unit stole our things and got away with it! The employees know this information, went in stole our things and because they know insurance company doesn’t follow up or do an investigation- think they got away with it. Here I am still making payments on some of those items for someone to steal and get away with it! Do not rent at this location - unless you want your things stolen!
Jerzy Jk
December 2, 2018
Shawn
November 30, 2018
What I liked about going to CubeSmart, at this Chicago location, was that I wasn't pressured into buying all the add-ons that can come with moving and using storage. If I ever need storage after this go-a- round, i will definitely come back and see what Cubesmart has to offer! A++!!
Joe Schuster
November 27, 2018
Fast, friendly, and convenient! Definitely recommend! Angela was super helpful and speedy getting me setup with everything.
Suzanne M Cervantez
November 21, 2018
Jennifer Baldassarre
November 17, 2018
Miss Pat was amazing and took excellent care of us! She made the process of putting my precious things in storage easy and...kind of fun! She took time to explain and show us the location of the unit and how to access it. She put a smile on our faces during the moving process, which is not easy to do :)
Kathleen Bourret
November 12, 2018
Pat was amazingly friendly, assuring and knowledgeable.
Goran Burza
October 9, 2018
Excellent Clean
Mel Bowie
October 7, 2018
I recommend this location to everyone! The manager, Pat was very welcoming and friendly. She’s very knowledgeable and informative. She gave me all the information and advice I needed so there were no questions left to ask. The facility is very clean!
Thomas Ryzewski
October 3, 2018
Angela was wonderful, made it very quick and easy to get a storage unit. We were in and out within 20 minutes, it was great. Highly recommend!
MrPink 44323
September 16, 2018
We love Mrs.Pat McClendon highly recommend this to anyone needing a storage unit. She was polite and helpful in every way.. exactly what I needed!
Deborah Figueroa
September 14, 2018
Ms Pat the new manager. Wow!! She is such a genuine good person. She brought me and my dad bottled ice water. My unit is outside and it was super hot out there. Going beyond being a manager but a caring person. Very caring of her tenants. She greats you by you my name. Excellent customer service. Would recommend to come and see her for all your storage needs.
Joseph boreman
August 27, 2018
Hurley Wilbourne
August 12, 2018
Very easy and quick process. All information provided online was confirmed on site. Units and grounds were clean and well maintained. Extremely positive experience. Would highly recommend.
the life of a crazy kid
July 24, 2018
I had a wonderful experience!!! Sonya Yates was very ,very helpful.she explained and answered all my questions..i give her 10stars!!!!??????????
Linda Warren
July 11, 2018
ANGELA WAS REALLY HELPFUL AND NICE I REALL ENJOY TALKING WITH HER SHE SO POLITE AND UNDERSTANDUNG WILL RECOMMEND
Supernowski
July 3, 2018
Wow! FANTASTIC staff, the manager Pat helped me every step of the way! Highly recommended. Walked in not knowing too much about how renting storage works, and she made it very easy and quick.
Stan V
June 24, 2018
About average. Can get a good deal sometimes but like most places.. staffs a little "hood."
Judy Anguiano
May 27, 2018
Pat is AWESOME! She keeps this place very organized, it's clean and safe.
Khadeeja Richmond
May 19, 2018
The ladies at the front desk was very professional, nice, and respecful. I will recommend this place.
Danielle Yakes
May 17, 2018
Aimee A Pritchett
May 16, 2018
Angela was very thourogh, pleasant and knowledgeable about all things having to do with the storage unit and all the entire process of renting the unit. Pleasant experience overall.
Ron P
May 7, 2018
Everything was great setup was fast. Sonya the manger was super nice and showed me other options that were available. Highly recommended
Monique Collins
May 6, 2018
Pat and Sonya provided great customer service
Maria Byk
April 27, 2018
Pat gave us great Customer service and the storage facilty was very clean. Great experience during a difficult time.
saul aguayo
April 26, 2018
Francisco Coss
April 23, 2018
Great place to store your stuff at and the rates are fair better then other storage facilities. The staff are very nice and friendly there.
Rikki Bateman
April 21, 2018
Angela was awesome working with! She was so nice and made us feel so comfortable while there! It was a great experience and Angela and Sonya were so nice! Great customer service!
Matthew Schremp
April 16, 2018
Sonya was really nice and patient during my moving process. It is a pleasure doing business with her at Cube Smart.
Juan González
April 3, 2018
Great people here really,made me feel comfortable. They get you with the free gift lol.... j/k sonya
Dave Escleat
March 26, 2018
Been storing my stuff here for almost two years. Facility is clean, and secure. Both Management and staff are friendly and quick to help with your storage needs.
Barb Giger
March 25, 2018
Pat McClendon has been our helper for several years. She is excellent!
Vanessa Adana
March 16, 2018
Pat and Angela were fantastic and very professional. Wonderful customer service!!
John Cosgriff
March 15, 2018
Angela and Pat was awesome they are very knowledgeable and funny to talk to will recommend this facility love talking with the ladies
Blanca Orozco
March 11, 2018
Everyone that works here is so nice. They treat you right!! The customer service,every time I walked in there was above average.... highly recommend this location And storage facility .. Pat was exceptionally friendly and very personable... best customer service without a doubt! Everyone that works there treats u like they care...
Marci Butusov
March 9, 2018
Great service! The lady at the front desk was nice & extremely helpful! Definitely recommend this storage unit.
Michael Smalls
March 3, 2018
Pat and Angela were incredible hosts! They instantly made me laugh when I walked in and they were a huge help throughout the entire process. 10/10 would recommend renting a storage space!
sam aldawud
March 2, 2018
Great customer service, Angela was a great help
cesar saldana
February 26, 2018
This place is awesome..If you ever need any help ask for Pat McClendon. She’s awesome, she helped me out during closing time!
Daniel Hernandez
February 25, 2018
Pat was very friendly and efficient with helping us get out storage
Don Rodriguez
February 24, 2018
Angela was very helpful explain she about the insurance Angela has a very nice personality. enjoy the conversation. with her and Pat. will recommended. This. Facility
Malachi Armstrong
February 23, 2018
I've been rent at this CubeSmart location on Harlem for a month and was giving fantastic service by The General manager Angela Clay and Pat.. I will recommend this storage facility to all my friends and family due to my experience.
F Torrez
February 22, 2018
sweet location and sweet people working here. specially Angela. very friendly.
Cesar Salazar
February 22, 2018
Pat and Angela was very nice and heart warming I will recommend this location these ladies are awesome
J Double U
February 17, 2018
Angela is a very nice and helpful young lady she is very KNOWLEDGEABLE I will recommend this facility & Pat helped me the 2nd time I came back!
Kasia Gaska
February 9, 2018
Pat went out in a huge snowstorm to show me my unit. Helped me with my questions and got me storing my stuff. I would have had to cancel my party. Pat you made my day. Great service
Gerardo Arroyo
February 1, 2018
Pat and Angela were very courteous and helpful.
Sandy Hurtado
January 27, 2018
Angela was very very helpful and kind! Great customer service! Would recommend to anyone looking for great rates and friendly staff!
Kyla Demski
January 19, 2018
This facility is outstanding and provides superior customer service. The manager Pat McClendon-Jones helped my husband and I find the perfect unit to fit our needs. She showed us several units and went through all our options. She’s always so pleasant and available for any questions we have. I highly recommend this facility.
Mary Mendoza
January 18, 2018
Great Service!! The manager Pat was great, very friendly, very knowledgeable.. She was a great help!!Thank you Pat!
LUZ A
January 6, 2018
Angela was really nice and great I enjoy her Would recommend this facity
Lynnaya Cager
January 5, 2018
Pat was very helpful!! She did an awesome job helping me!!!
Andy P
January 4, 2018
ANGELA WAS VERY NICE AND KIND SHE VERY KNOWLEDGEABLE AND FUNNY WILL RECOMMEND THIS FACILITY IT VERY CLEAN AND COZY
Kimberly Rowland
December 30, 2017
Kerry Johnson
December 12, 2017
Bathroom outside
Leonardo De La Cruz
December 9, 2017
In the process of moving and needed some storage units. Came across this place and had the pleasure of working with an amazing person. Pat made it so simple and helped me out a great deal. Service with a smile. I would definitely rent a spot out here again in a heartbeat and recommend. Great customer service and very attentive to the needs of the client. Pat you deserve a raise for the excellent work you do.
Cleshawn Henry
November 29, 2017
Judith GotYou OnCamera
November 23, 2017
Hit or miss with customer service ... They pack up to leave early and quick to point out what time the facility closes. In all the years I've used storage facilities I've NEVER had my bill increase as often as I've had it done at CubeSmart ... I'm looking to move my items out of their facility.
Lashun Gobson
November 10, 2017
This is the best storage facility in Chicago. The customer service is EXCELLENT. The associates there that I've come in contact with ( Pat, Sonja and Angela) are awesome.
Agnius
November 8, 2017
They only nice when you sign up, wait half year....
Amber Dust
November 8, 2017
Worst customer service, disabled 24hr accesses without notification!!! Got stuck, increased rent price after few month (guaranteed not to for a year)
Kanky Lora
November 4, 2017
Amazing customer services , very helpful staff and great deals !
Mark Cullison
October 25, 2017
If you’re looking for a clean environment to store your belongings this is the place to go! It is very clean and well kept! Also the staff here are very kind and helpful! Angela and Sonia have been a godsend! I recently had to move back to Chicago from Tennessee. They made the move less stressful and easy! I’ve been through a rough couple months and if it weren’t for Angela it would’ve been ever harder! Thank you all so much!!!!
Todd Ptaszkowski
October 14, 2017
After comparing several storage facilities in the area, not only did CubeSmart have a great deal, it all came down to customer service. Manager Pat McClendon-Jones went above and beyond to explain every detail of the process for a first time storage unit renter. Her kind and helpful attitude was all the difference and sealed the deal. Would highly recommend the facility and will be back if I ever need to rent another unit.
Mz. Keawana Ward
October 13, 2017
MS Pat was wonderful and so easy to work with. I feel very comfortable leaving my things in this unit.
Nick Matarese
October 13, 2017
Pat McClendon-Jones was friendly, helpful, and funny! She was quick and able to teach us how to use the facility with ease. Thank you so much!
Monique Garcia
September 20, 2017
I just want to start this review by saying Pat McClendon - Jones should defiantly be the manager of this facility. I have had interactions with her in person twice. The first time I had to go into this facility to take care of some business after the loss of my husband. She was very professional and knowledgeable as well as helpful and caring. She gave me her card and told me she would take care of me if I needed anything to call her. The second time was 4 months later, also a very bad day for me, but because of the OUTSTANDING customer service Pat provided 4 months earlier I went back to this facility to obtain a second unit, again Pat took care of me in a timely manner which was a challenge due to a a system update, everything was being done manually. Then she followed up with me two days later to reassure me that my code was working to get into my unit. I really think she should be running this facility. I have been in customer service for at least 25 yrs. It is VERY IMPORTANT to me. I will keep using this facility and refer this facility based solely on Pat McClendon - Jones being employed at it.
D J
September 16, 2017
Excellent customer service from Angela Clay. Friendly staff and clean facility.
Arold Koukoui
September 13, 2017
Estrellita Natal
September 3, 2017
In reality I had a real good treatment and experience since the first day I went in. I specially want to thank Mrs. Pat Mcclendon for her good treatment, for her Great help. She is a very efficient person. She knows what she does... She does her job very, very well.. Once again, THANKS MRS. PAT MCCLENDON YOU ARE DOING GREAT!!!! ???? YOU ARE THE BEST!!!! THE NO 1!!!! A VERY WONDERFUL PERSON!!!!
James Sifuentes
September 3, 2017
Great experience outstanding leadership by the manager, Pat McClendon-Jones. I highly recommend the location but more so Pat. She will is an employee I would hire in any situation to work in the public arena and management.
Luz Dombkowski
September 1, 2017
Pat McClendon-Jones She was the most reliable person I have ever met in my life. She's on top of things and solve your problem if you have one. I worked 27 years in customer service and she's the right person for this job. She has knowledge, patient and courtesy. I recommended this place to my son because of her, and he moved from another storage to this place, and he likes it very much. I recommend this place to other people. Mrs McClendon-Jones, you are one of kind and a awesome person!
Robbin Lewis
August 13, 2017
The manager Pat is amazing I absolutely love her!!! With her as the manger I trust my items will be perfectly fine!!!!
Harold Hallman
August 6, 2017
Maureen Belanski
August 6, 2017
Griselda Perez was the most helpful person I have come across in a long time. I had a ton of questions and she took the time to answer them. She asked probing questions to be sure the space I was renting was going to meet my needs and made suggestions that made my decisions easy. I have used others spaces in the neighborhood before, but not one of them could compete with the cleanliness and security system at this site.
Julie Carrillo
August 2, 2017
From the start when I spoke to Paty over the phone, along with the Manager, Griselda, I have had nothing but excellent service. I totally recommend Cubs Smart!!
Naomi Allen
July 31, 2017
Ms Pat was absolutely amazing with taking care of all my needs. She is the best.
ariel smith
July 29, 2017
This Cubesmart location is absolutely wonderful. Not only is it close to my home but the staff are amazing! The manager Pat helped me through my whole process of moving in. She is so welcoming and kind, I've had a great experience every visit!
Steve
July 18, 2017
Richard Sexton
July 18, 2017
Joe Gonzalez
July 17, 2017
The place is clean and secure. Great customer service. Your the best Pat!
Charles Purnell
July 15, 2017
I have rented a storage unit for nearly 20 years. I've been with Cubesmart for about 4 years though . Compared to previous place (Public Storage) , Cubesmart ROCKS. Clean and well lit facility with a Great staff Never had a problem with previous management ( Keith) but new management is Super friendly, very professional and helpful. I would like to personally thank Pat McClendon and Giselda Perez for all their help and patience. Thank You very much. Hopefully won't need to continue renting a space for another 20 years but if I do but if I DO, I'm not going anywhere else . Cubesmart Baby ! ! !
M W
July 14, 2017
Pat the manager was Great to work with! She made the process easy and we felt very comfortable renting from here. VERY CLEAN, VERY SECURE place. Dump the typical places out there and use CubeSmart.
Nordy Kedjouti
July 10, 2017
QUE GUTTA
July 10, 2017
Very well and clean storage location, never not had any problems there 100% good service
Mary Gonzalez
July 8, 2017
Pat McClendon is very helpful. She takes time to explain. And listen to your needs.
Mitchell Lazarus
July 7, 2017
My experience at this location was the only bright shining rainbow in a very dark day! My service was superb and I highly recommend this site and the wonderful staff to all who need a storage facility! Thank you!!
Araceli Gamino
June 17, 2017
Best storage experience thanks to Pat! She was a great help and very thorough! I am very confident in storage my belonging here!
Luay Almassalha
June 17, 2017
summer rios
June 16, 2017
Nice employees especially Pat she's a really nice person
Melissa Schwaner
June 16, 2017
Pat was AMAZING!!!! The best customer service!!!! Griselda had amazing phone service when I called!!! Cube smart is very professional!! I appreciate it cause it so many places don't have good customer service.
Schlolass Sel
June 15, 2017
I havent moved in yet but I wanted everyone to know that the General Manager at this location is awesome. I made a reservation and within a few minutes I received a call from Griselda. She had a great personality and offered me to take a tour of the facility. I did that today and let me just say it is extremely well kept. They have indoor bay areas to stay out of the weather conditions and inside is all climate controlled. With this heat it was nice to be inside. She went over all my options with insurance and all the moving supplies they have available. She made me feel so important when i walked in. I just want to thank her for going through everything with me because now moving day will be a breeze! Awesome decision when you hired her CubeSmart! Come here to rent guys!
Cat Donato
May 22, 2017
What a wonderful & seamless experience! Pat helped me when I first got there and was also present on the day I moved my things into the unit. She is such a pleasure to deal with and she makes you feel comfortable....just a very nice and professional person. STELLAR CUSTOMER SERVICE!!! I'm so glad that I found this place. This is my first time using a storage unit so I wasn't sure what to expect. The main office is immaculate and what also came to my surprise was how well kept the actual storage areas are. Very Impressed and happy about my decision to use this storage facility!!
Jameelah Koehler
April 10, 2017
What an exceptional experience it was renting at this facility. Pat made me feel like I was purchasing million dollar real estate. Her customer service was so impeccable that I could hardly believe it was just for storage. She builds value like no one I have seen. Amazing find when you hired her. Great job. The facility is perfect, well kempt, clean and fresh smelling. Every convenience is provided. Excellent rates and discounts. Super pleased??
Christina Harris
April 8, 2017
I love Pat! She was very friendly and made the move in a breeze! She was very helpful and easy to speak with. It's always amazing when you can go into a place of business and get great customer service and Pat delivered exceptional service!! As far as location, The buildings were very clean and very well taken care of even the restroom!
Diane Janosek
March 25, 2017
Very clean and Patricia who was very helpful and courteous made the transition a pleasure.
LAURA CISNEROS
March 17, 2017
Awesome place and excellent customer service. Worked with Griselda deciding which size worked best for us. She was very patient and let us hold the unit until we decided. She took the time to show us the units. When I came in to pay for the unit she continued to find deals for us. We left as happy customers. Both her and Pat were very sweet and helpful. Didn't have to ask help on using the code or getting around it was provided. Will definitely recommend! Thanks ladies!!!
Benny Smith
March 4, 2017
The two young ladies at the 62nd and Harlem location are always professional, pleasant, and helpful we need more like them.
Alex Mack
March 2, 2017
If I could give additional plus plus I would. Pat and Griselda make the best team. The facility is clean and well maintained.
Martha Segovia
March 2, 2017
the manager at this location Pat I. Jones and employee mr. Perez were so helpful and so polite she was explaining everything to us, if we need any help we can call her time she's here to help. It was a great to experience .
Jacqueline Odom
February 23, 2017
Awesome customer service and the workers work with you issues that you may in counter.
Estuardo Amezquita
February 23, 2017
Great storage location with great prices. Both Pat and Griselda were great.
Larry Foster
February 16, 2017
Gentral Brooks
February 13, 2017
The staffs are very welcoming and easily to connect with. I've met a pleasant manager Pat McClendon Jones a couple weeks ago and she kept her promise. She helped me choose the right unit for my needs. Even the clean-cut young man Tevin were very nice friendly and respectful. Not only this facility has the best value in storage prices but the best staffs as well. I would highly recommend this place. Thank you Cube Smart.
danette foster
February 13, 2017
Ladies and Gentlemen, may I have your attention, please? Pat McClendon-Jones is perhaps one of the finest individuals that I have ever met. Polished, professional, kind and thoughtful are just a few words that are appropriate in reference to Mrs. McClendon-Jones. As a seasoned sales professional, it is rare to meet anyone that executes her job duties with such a high level of performance. CubesSmart should be commended for the ability to identify, and hire an incredible manager for their company. Well done!! I hope that Mrs. McClendon-Jones has a long and successful career with CubesSmart.
cortez noblin
February 11, 2017
Mrs. Pat McClendon was very helpful she answered all my questions and made sure i understood everything she was telling me and was also very friendly
C H
February 10, 2017
Harold C
February 10, 2017
Longterm renter. Minimum issues over the years. Great local management.
Samantha W
December 31, 2016
I have been storing here for quite a while but the general manager Griselda and Pat make the best team. Griselda knows who comes and goes and knows almost all her customers by name. Pat goes out of her way to check on me out on the facility. These two ladies make me feel completely secure because I know they are vigilant of their location. The facility is always clean and there is someone always in the office willing to help. You dont get that type of customer service at any other location. I recommend anyone to come and rent here. You will not be disappointed.
Paul Gross
December 30, 2016
I've been a customer here for over a year and a half. This is a very clean and safe place to store your belongings. The staff here has been GREAT. Pat and Griselda are simply wonderful. Come in and see for yourself!!
Bobby Benavidez
December 16, 2016
Griselda Perez..Pat Jones..very freindly!..great service!...Clean place!..very well kept!????????
R Thompson
December 7, 2016
The general manager Griselda did an absolutely amazing job at helping me find the right size unit for me. She is very patient, knowledgeable, and above all has a great sense of humor! She made me feel very welcome from the moment I stepped foot in the door. I will gladly recommend CubeSmart to all my friends. The customer service is outstanding!
Carlos Estrella
December 3, 2016
Margaret Flynn
November 8, 2016
Ms. Pat McClendon-Jones was extremely helpful, friendly and professional. I recommend CubeSmart on Harlem.
Brittany Bacon
October 18, 2016
I had the best experience at CubeSmart! Keith was super helpful and very professional. He answered all of my questions and had me set up in no time. I would definitely recommend this location for anyone looking for storage in the Chicago area. If you want someone with a hands-on, friendly approach---definitely ask for Keith :)
Nereida Ramos
October 11, 2016
Great costumer service by keith.
suzanne stazak
October 8, 2016
Everyone here is so helpful, happy, and thorough with explaining all details. Will definitely tell all about CubeSmart on Harlem being the place to go for all Storage needs.
Melissa Chaidez
October 8, 2016
Anna Schubert
September 29, 2016
Completely satisfied with the service! Fast and informative! lovely people!
Carry Shannon
September 17, 2016
Cube storage has excellent customer service skills. Chris is very informative and considerate about your needs. Will do business with Cube Smart storage on 61st and Harlem... Thanks Chris for excellent service.
Alina Thomas
September 12, 2016
Very friendly and accommodating. Price was the best found. Clean. Keith was the best!!
Thomas Johnson
September 7, 2016
Excellent location with an excellent manager. Keith is real great with the people and a joy to work with.
Donald A Stepanek
September 7, 2016
Judy Osuna
August 1, 2016
Chris Williams is amazing and so professional. He answered all our questions. Made us feel very comfortable about storing our belongings. Excellent employee!!! Thanks Chris!!!
Donald Sinclair
July 21, 2016
Kieth was very helpful. Units are clean and affordable.
Mario Marek
July 10, 2016
Chris is the best. We found our storage in few minutes.
JF Massie
June 29, 2016
I rented a storage unit with this location for a little over 3yrs now. I am a hard person to please as a customer because I am very particular about customer service. I am a strong believer that the employees take on the attitude of the manager in any business. Haven said that, this compliment is not only to the employees of cube smart for their great customer service but mainly to the location manager Keith Hampton. He made my experiences there well worth it. Every time I called I can tell he was smiling while talking to me as he was sure to be very attentive to me and I NEVER had a problem with him following thru on what he says or giving me incorrect information. After being in communication a few times he knew my voice and name by heart without being given the acct. info. That for me was impressive and gave me a feeling of my items being overlooked by a close friend or someone I trust. I DON'T TRUST. So that says a lot. THANK YOU KEITH for all your help and for being a 'down to earth' person towards me. YOU made me sad to have to close out my account after 3yrs. lol YOU SHOULD CONSIDER BEING A CUSTOMER SERVICE TRAINER I would hire u to train/manage my customer service dept. in a heartbeat. So I hope they show u THE APPRECIATION U DESERVE. Talk to ya soon!
Norma Velarde
June 25, 2016
Keith Hampton set us up. Friendly and helpful. Great experience. Will definitely recommend.
Chris Mason
June 24, 2016
Met with Keith Hampton a couple of days ago to discuss my storage needs. Keith was both friendly and professional. He took the time to answer all my questions and address my concerns. Wonderful customer service!
Michelle Naumann
June 17, 2016
We shopped around at other storage facilities but CubeSmart had the best price. Keith Hampton was extremely helpful and friendly explaining options and going through paperwork with us. :)
Jenny Walter
June 17, 2016
My sister and I went to look at a storage unit, and we had the pleasure of meeting Keith, an employee at Cubesmart. He did a great job answering all our questions. He was friendly and very helpful! The faculty was clean and well protected. We are going to get a unit here. Very happy with the whole experience. I highly recommend this place and Keith.??
Monsoon Staraw
June 17, 2016
Excellent service and great facility Keith is a really great person
D.J. Johnson
May 31, 2016
Keith is the man - excellent service
Turkessa Brown
May 27, 2016
This place is awesome they got me storage unit I needed. Keith was nice and helpful the facility is nice and clean.
T Martinkus
May 21, 2016
This facility is beautiful! Safe, secure, Keith is super helpful. Highly recommend!!
Vianey Barreto
May 17, 2016
Keith is a good manager and really love the place. He is really a great person to work with.
Samantha French
May 7, 2016
Keith Hampton provides the ultimate customer service experience. Hands down the most professional and courteous. He is knowledgeable, friendly, and genuinely good at what he does. I would tell all of my friends and family to come see Keith for all their storage needs.
Ricardo Vergara
May 7, 2016
I've been a customer for many years and the staff has always given me an excellent service. GM Keith has always been exceptional with his costumer service towards me.
Joseph KNEELAND
May 6, 2016
Just a thank for having Pat Mcclendon-Jones. She has went over and beyond in helping me before I had gotten sick. After she has gone farther than any employee should, once again I thank you for having her at your company. She has been a great asset to your company.
Kris Kris
May 6, 2016
Keith and Chris at the location, Harlem Avenue are wonderful, The Best. The customer service is outstanding! Keith and Chris did an excellent job taking care of all of my needs. I am very happy with this facility. I have nothing but good things to say. So happy I went there.
Rob Leodoro
May 2, 2016
Keith was great. Very helpful
Zohra G.
April 29, 2016
Not only is CubeSmart an affordable storage option, the facility is clean and the customer service is excellent. Chris Williams was very helpful! He went through the different options with me and answered my questions to find the best one for my budget and storage needs. I would definitely recommend!
Jean Bracken
April 27, 2016
Keith Hampton has been awesome from day one. I consolidated three storage units into one and Keith worked with me on unit selection and location. He is always pleasant and helpful and a joy to work with.
Marie Getty-Stan
April 22, 2016
Cassandra Muthleb
April 9, 2016
Keith was very informative and kind. He was patient while answering my questions. He's a gentle giant. He probably deserves five stars but I always hold out one.
Tim Spruce
April 8, 2016
So far, so good. Facility appears clean, safe, and accessible. Worked with Keith and found him prompt and helpful.
Titi LoKei
March 26, 2016
Keith had AMAZING customer service skills. He welcomed us, was very patient and made us feel very comfortable with our storage decision! Great friendly clean place
Emely Graff
March 23, 2016
Keith is a real helpful person. He really knows what he's doing. Knows where the units are, the best ones to give you & all the info you need. Keith is are great person to have.
Tommy Peters
March 10, 2016
Very nice facility clean and secure,talk to Keith he is very knowledgeable
Samantha Flores
February 25, 2016
Keith , he's on awesone guy. always so attentive!!!!
Melissa Breitenbach
February 24, 2016
The customer service is outstanding! James and Keith did an excellent job taking care of all of my needs. The building is well lit and very clean. It is very secure and spacious, and is accessible nearly all day long. I am very happy with this facility. I have nothing but good things to say.
The Shadow
February 24, 2016
If your looking for a friendly environment, I highly recommend cube smart for all your needs. Keith has been very helpful. I appreciate his time and efforts. Come to cube smart!!
carsaficionado
February 10, 2016
Need a storage space talk to Keith he's great deal with.
Gerard Muzyka
February 9, 2016
Keith has a really good manager and a great person with customers and keeps place nice and clean
Jeska G
February 7, 2016
I was a little nervous at how the process of renting a unit was going to go but when I walked in and started talking to Keith I instantly felt better. He explained everything to me and made sure I had the right amount of unit space. Thanks for the help Keith, I strongly recommend cubesmart!
Rose Miglio
January 4, 2016
Edward Martinez was so very helpful when we needed to rent a storage shed, that we came back a couple of months later for a second shed prior to moving. He is professional, knowledgeable, and exceptionally pleasant. It is my pleasure to have dealt with him! Thank you Edward!!!
Mary S
December 15, 2015
I really like the friendly coustomer service. I also like all of the safety measures in place and how clean the facility is kept. Thanks for a great experience Mary Sandoval
S Lopez
December 2, 2015
Keith Hampton was awesome. Not only was he super friendly but Cube Smart is clean and has great prices
khampton25
November 17, 2015
- Shaun -
November 15, 2015
Keith Hampton, went out of his way to make me feel like a valued customer when I had a small issue with my storage unit. He quickly resolved the issue with outstanding customer service.
Brian Wasz
October 28, 2015
Keith stayed late to make sure I had the right space and at the right price. The service was amazing and I highly recommend you CubeSmart.
Marlo Williams
October 22, 2015
I got to CubeSmart 15 minutes before they're closing time to rent my storage unit, but Edward Martinez was very professional and courteous. He made sure I was able to access my unit before he closed up shop.
Amanda McGee
October 6, 2015
Very clean and very courteous staff. Prices are better than most for the same type and size of unit.
Jonny Vu
August 17, 2015
Edward went above and beyond and provided us outstanding service. He took the time to explain all of the details and made sure we felt comfortable with the location, space, and terms. I would highly recommend him and CubeSmart to anyone.
Anon Review
June 17, 2014
Very good place to do business. Good professional employees. Especially the employees named Pat McClendon Jones and Sonja Yates. They are helpful and courteous. I would definitely recommend this Cubesmart location to anyone.
