Reserve a Unit
40 feet Outdoor ParkingParking 40ft*
plus Second Month Free


40 feet Outdoor Parking40ft* Parking Space
- Vehicle Storage
- Car Storage
- Boat Storage
- RV Storage
plus Second Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.


3501 Washington St
Gurnee, IL 60031
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
This facility offers expanded availability for RV storage. Our friendly store manager can provide more details about any of this facility’s available services.
- Storage for RVs: Spend less and get more with parking for RVs.
- 24-Hour Video Recording: This property features video cameras.
- Boat Parking: If you have no place to park your boat, we can help.
- Outside Parking Available: Our outdoor parking is exceptionally convenient and accessible.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Deliveries Accepted: Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
- Resident Manager: On-site managers allow us to provide superior customer service.
- Storage Protection Options Available: Breathe easier with our SureSmart Protection Plan.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
- Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.

Gurnee, IL 60031

Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & Second Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Krzysztof komar
June 28, 2024
Emmanuel Udoh
May 31, 2024
Great place
Juan carlos Lopez
May 25, 2024
Yvonne Rivera
May 14, 2024
Eric Neeve
May 8, 2024
Bernard excellent employee. I been dealing with him for awhile now . Super polite & super helpful . Always a smile on his face . I recommend this location and Bernard
Ely Bell
May 7, 2024
Facility is very well maintained, and the Manager on duty Bernard is very helpful.
Ryan Moore
May 6, 2024
Bernard of CubeSmart storage has truly been a lifesaver! His professionalism, attention to detail, a genuine care for customers make storing with CubeSmart a breeze. Bernard goes above and beyond to ensure that all my storage needs are met, and his friendly demeanor always makes me feel welcome. The facility itself is clean, secure, and well maintained, providing peace of mind knowing that my belongings are in good hands. I highly recommend CubeSmart Storage especially with Bernard leading the team!
Athena Lloyd
May 6, 2024
Bernard was wonderful. Excellent customer service . Super polite . I give him over 5 stars .
NXT LVL GLF Instruction
May 6, 2024
Just the whole overall process from customer service to site managers made you feel like more than just another customer
Franklin White
April 25, 2024
I was totally satisfied with my experience acquiring a storage space with CUBE SMART.
Maryellen Allabastro
April 19, 2024
I reserved a storage unit and then realized that the location was not workable for me. The gentleman who handled my cancelation was professional, courteous and kind.
Gladys Rodriguez
April 10, 2024
Bernardo Padilla
April 6, 2024
David Rademacher
April 2, 2024
Nice storage units, decent area to store but the price is outrageous. Went from $100 to $300 in a year
Eddie Garcia
March 30, 2024
Joseph Grospe
March 29, 2024
Easy access. Clean facility
Grace Kieffer
March 24, 2024
The gentlemen ar the front counter were extremely helpful and friendly very polite and informative! Great service!
Laurana Boatman
December 22, 2023
No problem with the agent
DOMINIC MOORE
November 6, 2023
Worst storage experience ever..!!!
Crai Mason
November 5, 2023
I have rented from this location in the past and it continues to be a high level of cleanliness. Alfred was great to work with. He called me earlier in the day to follow up with my reservation. After making a change to the size of the unit I needed he remained positive and helpful!!! Great Job!!
Mike Grand
September 29, 2023
Didn't need or want insurance and was charged for it, and then they also raises the rent after a few months....the staff however was great
Beverly Landry
August 29, 2023
The units were very clean and the facility was well maintained. We did not have any issues except your locks were too cheap so we purchased our own.
Kristie Raducka
August 27, 2023
Easy to access. And security is great.
Robert Addair
August 26, 2023
Great service but hidden fees and charges
Willis Singleton
July 19, 2023
Jill Merriman
June 30, 2023
I had an excellent experience. It could not have been better. Everything was explained thoroughly, I saw the unit, and the process went perfectly.
Martinez Jorge
June 17, 2023
Security and customer service is great.
Phil Boyle
June 2, 2023
Very easy and professional to get information and help to get through the process. As I have said the people I dealt wih were smiling. A very pleasant experience. Thanks!
Christine Peliksa
May 26, 2023
Bernard and Carlos were fabulous. Very helpful and accommodating.
Michelle Pham
May 23, 2023
Renting the storage was easy. Accessibility was convenient. All the items in storage was well maintained for what I paid for.
CasSandra Brooks
April 30, 2023
Everyone was so nice. Especially toward the end of my time there
Mike LaChapelle
April 11, 2023
Wonderful experience nice representative and very flexable
Belinda ONeal
April 2, 2023
Easy access and clean. Completely understood my needs.
Shari Novak
February 5, 2023
What an awesome experience! Unique one-of-a-kind furniture pieces in all styles.
Dave Greene
December 11, 2022
The gentleman that was working the counter was absolutely awesome he said he was the manager he was great he showed me around gave me all the prices gave me the discount that was going on that day I would return if needed
Danny McLane
December 7, 2022
Leandrew Morgan
October 24, 2022
I love Cube smart, quick easy process and affordable.
Katie Griffin
October 6, 2022
It kept my belongings safe and secure for a decent amount
Sharea Bryant
September 4, 2022
Cubesmart gave me a deal in the hardest part of my life. I moved back home and had somewhere to put my belongings.
Melissa Hunter
August 14, 2022
Easy to use access to storage was a plus.
Lydia Rios
May 30, 2022
Great service, Manager very nice and helpful.
Ashley Houser
April 24, 2022
The worker at the location was helpful in assisting with questions
Tracy Hamic
January 31, 2022
Unsafe. Was broken into and contents rummaged through. Whoever did this dumped boxes upside down and went through everything. We were not notified and discovered this ourselves.
Ashley Bradshaw
January 25, 2022
Miguel Hylton
January 5, 2022
Car was safe and sound. Easy access after hours. Yes
Octo Cavazos
December 3, 2021
I rented a storage unit for two of my vehicles for over a year and a half at the gurnee location. Sometime this month my storage unit was broken into, and only found out upon arrival at my unit. However, management told that the units were inspected daily. Yet I arrived at 4 PM, and they had no idea my unit has been broken into. Along with four other units I found during my wait for Gurnee police dept. to arrive. I was informed by the officer the previous month this location had been broken into. Yet I was not notified of this event. Needless to say management was not very helpful, overall experience very disappointed in the way this was handled.
Kisha Adams
November 17, 2021
The customer service was excellent very knowledgeable , I purchase boxes. the storage unit was clean and dry.....
Jim Xwing
September 18, 2021
Places to store your stuff, stuff to like, stuff to dislike, let's say meh.
Karen Hermann
August 25, 2021
Bernard has been awesome to work with. He does what he can to make sure I have the best unit for my needs.
Jesus Matute
August 23, 2021
Very simple process. The area felt secured enough to not worry about my storage. area was also pretty clean.
Gwana Blanton
August 5, 2021
It was a problem free process
Laura
July 3, 2021
Have had an amazing experience renting here!
Jim Rau
June 3, 2021
The manager at the Gurnee location has been very helpful to me as I had many questions. He has answered all my questions and is very patient with providing answers that did clarify how CubeSmart works.
Patricia Mitchell
June 2, 2021
Nice people great service! The halls and units are never cleaned. We saw the same white tissue on the floor in our hall from start to finish and that was for several months.
Todd Galbreath
May 17, 2021
Boxes covered in rodent droppings.
Gales Red
May 2, 2021
Starby Star
April 21, 2021
Young Man In Office Was Very Accommodating, Great Personality, Informative, Helpful. Very Rural Location, Was 1st Problem, The Non Disclosure Of The Automatic Insurance Added On, Which Is A Farce And Getting A Dusty Dirty Stoage Unit That Wasn't Clean, Swept Nor Mopped. The Young Man Did Attempt To Sweep It Out But There' Was So Much Dirt And Debris On Floor And In The Track Of The Door I Literally Took The Broom And Swept The Unit And Filth Out The Door Myself. Not Happy Renting Filthy Facilities, Bad Enough It's An Outside Unit, Nothings Being Done Far As Cleaning And Sanitizing This Location. Office Is Dusty, Golf Cart Is Dirty Place Needs A Good Cleaning Which On Would Believe Would Be A Natural Occurrence In A Multi Utilized Environment. Only Reason I'm Giving 2 Stars Is Due To The Young Man's Customer Service Skills And Persona.
Rich Heisner
February 20, 2021
Elena Baella
December 24, 2020
Nice, clean and quiet :)
A W (Fredapain)
December 19, 2020
Daniel Mobile
December 18, 2020
Management always nice. Unit was always Very clean and well maintained
megan carlson
November 30, 2020
Payment was easy, Always had a payment reminder call if it was needed. The place was always clean and well kept.
Aneshia Dougherty
November 29, 2020
the lady that works there was so kind and helpful the whole time i had storage
DoeReBead: Wire-wrapped Jewelry
November 14, 2020
24 hour access to the unit, well-lit, easy access, large and accommodating unit.
Mike Nelson
November 3, 2020
Unit was clean, quick, easy.
Cruinne Finn
October 12, 2020
Super friendly, professional and fast! 10/10. Highly recommend. (:
Kimberly Zeitler
September 30, 2020
piero galli
August 21, 2020
once Cubesmart gets you as a client that they increase the rate with no sense , too much !!!
Luis Cardenas
August 17, 2020
I've rented at this location on several different occasions and have never had a problem. The staff is courteous and professional. Bernard is very friendly and fast at completing the reservation process. Very happy with this storage facility!!
Cyndi Silvasy
August 12, 2020
Keely Wells
July 24, 2020
The staff was friendly, the price was right, the location ideal, the facilities were clean, secure and well maintained. The only reason we left is because I bought my first house!
Freddy Mazon
June 20, 2020
Jennifer Stroud
June 14, 2020
Soni Noris
May 31, 2020
laurena marszalek
May 13, 2020
Chrissie Villegas
March 15, 2020
Jonathan Chavez Castillo
March 13, 2020
Sue Wiese
March 10, 2020
Bernard and Tammy are great people. They are easy to work with. And if you look on the site they have some good rates. They listen and give you the right ise unit that you need and they give great service.
Cheryl Atkins
March 7, 2020
Tammy and Bernard are Super Great! I needed a bigger unit and they made sure the one I got was what I needed...Very calm and listens to what I needed and I got it..Very Good Customer Service! Wouldn't go anywhere else.
Gladys Quintero
February 20, 2020
Gerard Bonner
February 16, 2020
ZBIGNIEW DUDEK
December 2, 2019
I did the reservation online and manager of the place came up with a different price (about $80 more) that I got in the reservation and told me take it or leave it. Very unprofessional will never go back.
Gina Brinegar
November 2, 2019
This was the best! Friendly personable and clean! Great price
Donald Schottland
October 28, 2019
Terrible phone experience with the CubeSmart representative in Waukegan (IL) on Sat. 10/26/2019. She talked incessantly so I had a difficult time communicating with her, and when I requested her name she refused to share it with me. Once that occurred I lost no time in courteously but quickly ending the conversation. I won't prolong a conversation with someone who is so rude as to not let me know who I am speaking with, and I can't imagine how the people at CubeSmart would tolerate someone of her ilk.
Anne Bailey
September 29, 2019
Great customer service!
James “Blaque” Nesbitt
August 26, 2019
John Mardoian
July 11, 2019
Richard Diesterheft
June 22, 2019
Tammy Krause, the general manager and her team always helps me out and does a great job! Poor Richard
Cheryl Atkins
June 18, 2019
Tammy and Bernard are Amazing! They made sure the unit I was renting fit my needs. Took their time to explain everything. Best customer service!!! I wish I could give them a 10!
Cole Steward
June 16, 2019
Tammy and Bernard are the best to work with they really do make a great team! Clean place , well kept. And friendly to work with!
Nisha T
June 12, 2019
I love this storage unit rented out a unit twice in over a year. The nice two workers , are very professional and down to earth . I would recommend this place to anyone . & they’re quick with returning calls or keeping you updated if anything changes.
Brittany Wade
June 10, 2019
Athena Lloyd
June 6, 2019
Tammy and Bernard are wonderful managers. They met all my storage needs and are very professional.
Rich Heisner
June 6, 2019
Hello my name is Rich heisner I have been renting a unit from the storage facility at Washington Street for years I am very happy and satisfied about my experience with Tammy and Bernard working as a team to help everybody out their facility is very clean and very organized and they do know what they are doing compared to a lot of other places and everything that I've needed to accomplish they have always been there for my needs their facility is very clean inside and out I was very impressed by the first time that I had walked in there and gotten service and have been very happy ever since along with the other person that first helped me when I got my storage unit named Jennifer know she is at another facility south of here I have no intention of leaving for several years the facility is well up kept and maintained in that they always have a smile on their face and ready to help you whatever your questions and or concerns Maybe I am truly very happy with how professional they are hey do the utmost job at trying to keep the facility in good working conditions in great looking as far as the lawn maintenance the upkeep of the buildings inside and out and everything else in between actually take you to the unit and show you exactly the size of the unit that you bill will be getting in or if you want to look at another size they will happily take you out there also I couldn't be more happier I would recommend this to anybody that needed a facility to store stuff at it is a great location for my house because it's only a mile or two down the road if that and I also like the upgrade that they have recently done with the handicap access to the front door they are too fabulous employees and both of them have a lot of knowledge of what they are doing with one another and every customer that comes in it has a question in or concern thank you for reading rich heisner
Amber Vallango
June 5, 2019
A++ service!! Great facility and staff. Tammy was super helpful.
Eddie C
May 21, 2019
The place is ok but we had a leak in our locker and a lot of our stuff was water damaged.
Puneet Aggarwal
February 21, 2019
Very friendly staff.
Tracy Batts
February 10, 2019
Bernard Moore
January 21, 2019
Guillermo Arizona
November 24, 2018
E Wagner
November 8, 2018
Always a pleasure to do business with. Tammy is great and always willing to help.
Irish McCrazy (Eazy)
August 31, 2018
Tammy was wonderful to deal with. She answered all my questions and helped me to get a unit to store some of my belongings. She made sure that I had storage unit that would accommodate my electronics and other important but "delicate" items that needed to be in climate controlled environment. She made a stressful situation more manageable. Great staff and good units
Kristina McLoud
July 30, 2018
Dawn Marie HAKANEN
July 26, 2018
Faith Will
June 26, 2018
Units are not climate controlled. My inside unit leaked but they did not fix it. I opened the door and mice were all over. It was so hot and the leaks have covered all my stuff in mold. So much lost, memories and items that can't be replaced. Check your unit. Put essential oils in baggies with cotton balls to keep mice out.
Susan Tallone
June 4, 2018
Very good customer service, helpful and friendly.
Bob Stasek
May 27, 2018
Tammy is amassing ! Great customer service ! Lana and Bob Stasek
Brian Russeau
April 29, 2018
Tammy and Bernard did an excellent job taking care of me! Awesome customer service!
Steven Satenstein
April 7, 2018
Not a good experience. The manager was helpful at first, however the storage space for my enclosed 7' x 14' trailer turned out to be inaccessible due to the improper parking of a truck/bus in the space next to my assigned space. Therefore, my son, an experienced large vehicle and trailer driver was unable to fit my trailer into the space. The manager told me I'd be reimbursed for my payment for the space and he would contact me, however its now been almost a week and I haven't heard from him. It seems to be unreasonable to pay for something and receiving nothing for your money.
Ieasha Seymour
April 6, 2018
Ron Russell
March 21, 2018
The staff onsite are great! The corporate side raising the prices are like cable companies.
Dornaya Williams
January 6, 2018
Great customer service and clean storages.
Bob Bush
December 7, 2017
Eduardo Solis
November 27, 2017
Sharon Brown
October 28, 2017
Branon Schroeder
October 27, 2017
Had a Great transition from my old storage to Cubesmart, great staff and customer service very relaxed environment and location was perfect. They accomidated me with a cart to make set up much easier and price was perfect for the size storage i got as well. Would recommend this to storage to anyone.
Eva Guadarrama
October 1, 2017
Patricia Thomas
September 2, 2017
Clean and easily accessible. Great manager on site. Pricing extremely affordable and no contract! Needed short term and was available with special.
BeaubitDestruction910
July 22, 2017
Great customer service!!!! Best prices in town, and a very secure property. Only down side is no veteran discount.
jacobsen58
July 17, 2017
Short term/3 month rental was a miserable experience from beginning to end. 1. Move in day was a nightmare, site manager would not allow the movers to unload the truck near the unit so I incurred an overtime charge. 2. Unit was not accessible after a snow storm due to drifting which was not plowed out. I didn't have a shovel in my car so I dug to the door with my hands. 3. Household goods being stored were ruined due to water and the insurance company (which renters are forced to pay for) denied the claim because it couldn't be proven where the water came from. The policy only covers water that comes from the ceiling and I have no proof where the water entered the unit. I would highly recommend renting elsewhere.
Nawaskhan Sithic
April 1, 2017
Feels like home. Staffs are friendliness. Best Service.
Jamieka Butler
February 27, 2017
Luis Rivera
January 31, 2017
Great customer service with agent J. Nicoara
Edgar Velasco
January 5, 2017
do not store things here! They can and will increase your monthly bill within months of storage. if you don't make a payment on time, it's a $20 fee and they will lock your stuff up without you being able to get your stuff. this place is a scam. look elsewhere for storage.
eaalvar1
November 28, 2016
Staff was very nice and professional. The units were very clean and well maintained. Pricing was very good for the unit I needed. Would highly recommend this location.
Loretta Ivy
October 30, 2016
Excellent customer service. I was pleasantly surprised!!??
Jeff S.
October 21, 2016
Donald Kovacs
October 15, 2016
All my needs were handled in a very professional manner and the service was outstanding.Great job!
Patricia Williams
September 6, 2016
Very friendly, professional and helpful. All my questions were clearly answered. I was amazed how quick the registration process was. Storage units are clean and appealing, security cameras and coded entry. A safe feeling that your belongings are in a secure environment. Patricia
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September 1, 2016
Jen was very helpful and polite and really helped me answering all my stupid questions. Super service!!!! Jen did great job
Elvis Presley
August 20, 2016
Jen in the office is very friendly and helpful! She makes you feel welcome! The storage facility looks very clean and safe. The only problem is the road to turn into the storage building is very bad with many pot holes. I thought I was going to get a flat tire when I drove in. Just make sure you use causion and go very slow. Don't know who owns that part of the street. It's a dead end. The best part was being able to use thier truck for free to move in! Great place! I would highly recommend and use this storage again.
Deborah Allen
July 16, 2016
Customer Service was awesome, I had an appointment, and was in and out in no time. The staff took me to my unit, asked me if it was enough room, did I need another size, bigger or smaller. Overall great customer service!!!!!
Abel Rivera
April 20, 2016
Excellent very good with all kindness miss Jennifer one of a grates manager at cube smart
Gina otero
March 23, 2016
Went from paying 50 time 75 dollars for storage space pissed me off because all my things are in there and I don't have time to move it from one storage to another in such a short notice. The people at the office are great but price increase is crap!
Dawn Barber
February 28, 2016
GREAT CUSTOMER SERVICE!
Rhonda Abbott
February 17, 2016
It was a very pleasant atmosphere! Yolanda & Marisol were very forth coming & helpful, when it came to what size unit that I would need & exactly how much it would cost me per month. To asking if they could help me with anything else, even as much as asking if I had ample transportation to get my things there. They didn't miss a beat, they had everything covered. The best part was I wasn't pressured into getting anything that I didn't need. Thanks again to both, Yolanda & Marisol @ the Cubesmart Storage in Gurnee, IL.
madeline bailey
February 17, 2016
Sharonda and Marisol were always very helpful.I had my storage for over a year due to my disability of my vision impairment they were always very helpful very kind and always greeted me with a smile
MIKE FREEMAN
February 17, 2016
I would like to thank the ladies Yolanda and Marisol for making my experience at' GURNEE CUBESMART" unforgettable they made sure my unit was ready and they even had the truck in front for me, since I have trouble walking just all around great job wish more businesses ran like them .
Aleksandra Petrovic
February 16, 2016
I've been renting a climate-controlled unit there for 9 months. The girls there Marisol and Yolanda are so sweet, much nicer than the people at Public Storage who I tried to go to first. The unit is perfect for everything I needed to store from my apartment. Which was great because moving from one state to another is very stressful. Anything I need the girls can help me with, whether its advice on how to store things or any other questions I have. My grandma loves them too! My only problem is the Auto Parts City place next door, whose trucks constantly make monsterous potholes, and when you ask them to fix the holes you get "We're working on it".
Miguel Quiroz
February 16, 2016
Marisol & Yolanda were welcoming, courteous, knowledgeable & helpful w/ pertinent suggestions regarding a move & logistics.
Jeffrey Carter
January 31, 2016
Excellent service, facility and pricing both as advertised.
Marcos Guevara
January 8, 2016
Marisol gave us a great service and she is a very friendly person .
Juan Diaz
August 3, 2014
Derrick McKay
June 16, 2012
Kept our stuff there for 1.5 years while in transition. When moving out we found mouse droppings all over and water damage on our mattress. When moving in they told us to not store any food items, which we didn't to deter the mice, but they still came in and pooped all over our stuff. The doors are not well sealed either, debris from wind was found over our stuff closer to the door. We were very unsatisfied with our experience
