Reserve a Unit
10 feet by 8 feet Storage UnitSmall 10'x7.5'*
plus First Month Free
10 feet by 8 feet Storage Unit10'x7.5'* Storage Unit
- Climate Controlled
- 1st Floor Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
3780 E State St
Rockford, IL 61108
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- Handcarts/Dollies Available: You'll find everything you need to get your belongings from your vehicle into your unit.
- Deliveries Accepted: Have items sent right to our facility to save time and hassle.
- Around-the-Clock Video Recording: Video cameras are placed throughout the facility.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
- Storage Protection Plans Available: Breathe easier with our SureSmart Protection Plan.
- Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
Rockford, IL 61108
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Access Hours:
Reviews of This Facility
Lawchocolate S
December 13, 2024
Veda Holliman
December 10, 2024
The place was clean and friendly customer service it also was easy to manage
Dw Thompson
December 6, 2024
Christopher was a big help!
Ella Muller
November 29, 2024
Very nice and helpful people
Subhashish Kumar
November 20, 2024
Amazing services by the employees. They are the best in town. Highly recommend for those in need.
lorenzo george
November 16, 2024
Ashley Baxter
October 21, 2024
Great place to store
Paris Glover
October 18, 2024
RaQuel Nova (Rocky)
October 18, 2024
This place is very clean and the staff is very friendly!! And first month prices are very reasonable!! Thank you cube smart for such a great experience
Amber Parker
October 15, 2024
Janice Charles
October 9, 2024
Kaldora Elroth
September 28, 2024
They have no carts to transport your crap and it's an indoor facility so you have to make dozens of trips for one car load. Absolutely terrible setup go anywhere else.
Liberty
September 25, 2024
I was impressed with how clean and kept together this store was when I was in the search for a storage unit. The staff member working was professional , personable and answered my questions without second guessing anything I asked .I am going to be recommending this location to my friends and family that are in search of a unit .
Sarah Kosloske
September 24, 2024
Arlisa
September 12, 2024
I rented a climate controlled unit and left my things in storage for 5 months. I went to collect my things and just about all of my furniture is ruined due to water damage and mold. My kids beds, my bed, dressers, the mirrors on dressers, couches literally all of my furniture is damaged. My children can use this furniture anymore due to the mold growth.
chazharvey19
August 19, 2024
Amber helped me at CubeSmart! Very professional and kind! Great self storage! Thank you! May The Lord Jesus Christ Continue To Bless Us All And Cover Us All Everyday Amen????????????
Betty Turner
August 15, 2024
Prices went up three times. I moved out August 11-24 due to price went up to 358.00 monthly. Ridiculous. I got the same unit for $258 indoors also.
Amber Parker
August 12, 2024
Jennifer
August 12, 2024
A Rea
August 12, 2024
Always a great time with Amber and Chris
Jenna Murphy
August 9, 2024
The manager was very helpful and courteous. She got us set up with a storage unit within minutes!
Tim Danaher
July 23, 2024
Very clean nice storage unit I was happy we had our stuff stored there.
Michael Greenker
July 21, 2024
Joy Joy
July 16, 2024
They over charge me and tells me that it's the way their system is set up. They charge me twice a month and it is extremely ridiculous making it soooo not fair when trying to move ..??
DeAndra Richardson
July 13, 2024
Dave Has Awesome Customer Service Aswell As Integrity, Very Polite And Patience??
Khalessi yung maz
July 12, 2024
Aria Bahraman
July 10, 2024
David is amazing and very helpful. The facility is clean and taken care of.
Norman Mason
July 9, 2024
Dave was very helpful. Got me a storage unit of size & a budget I could manage. Thanks!
Joseph Ziriaxe
July 6, 2024
Absolutely great customer service.First, the hospitality that Dave provided had me confused for a moment I could not believe that I was in Rockford Illinois. The way he made me and my family feel was like no other. We felt that we were still in Texas where people greet you with a firm hand shake and never ending respectful conversation. Second, the facility was clean and well maintained and organized,and third by far the best experience. Thank you Dave for the respect and the hospitality.
Rodrea Smith
July 4, 2024
Great service. The GM working at this location is so friendly and understanding. Thats rare to find these days. He was very helpful and this is one of the nicer locations. Very clean.
Philip Soosloff
June 28, 2024
I was surprised by how clean and we'll kept the facility is. The manager, Dave, was patient, knowledgeable and helpful. It was a painless, smooth, easy process.
Veronica Glover
June 22, 2024
Awesome sauce I was so impressed with David he stayed in contact with me all day to assure me he would stay until I got off work and once I got there everything was ready to go Thank you soo much
Laderrick Murphy
June 22, 2024
The G.M Dave is an amazing person!!!
Tracy Hansen
June 22, 2024
Dave is an angel for his performance
Jessica Hodierne
June 15, 2024
Gabriel reyes
June 15, 2024
Quick and friendly. Walked in and out satisfied with my unit. Dave is great and happy have a unit here
Kevin Gayden
June 13, 2024
W wonderful help talk to me correctly in and out fast very polite. Thank you.
Hiro R
June 9, 2024
Dave was incredibly helpful in what I thought would be a confusing and lengthy process. Thoroughly explained the process for renting a unit, as well as everything else after that. Incredibly friendly as well!
Matthew
June 8, 2024
Customer service at the store was always excellent. The reason for poor rating and complaint is cubesmart isn’t great when dealing with a loss of items due to there building leaking and items getting water logged and covered in mold . The insurance company they use is a complete scam and wouldn’t cover my items that are a total loss. Great American insurance who cubesmart uses does not cover many things along with the three main reasons for insurance ; fire, water, or burglary. Be very cautious with using them for your storage needs and do not get there insurance provider.
James Coleman
June 7, 2024
Facility is very clean and bright and the manager Dave went out of his way to get me set up in a unit that fit my business needs
Keaire McGhee
June 6, 2024
I had a great experience with the new manager there. He is awesome , very polite and will try to assist anyway he can. Good job CubeSmart Dave is a keeper!! :)
LYNETTE Brooks
May 25, 2024
Dave the GM on e state street was amazing, My move in process was easy as 123, Thank you Dave for taking the time out to make my process easy.
Rabbit James
May 25, 2024
Well kept. Nice employees, shout out to Doil and Dave, y'all are amazing, will definitely tell my friends and family about you guys
Lilly August
May 25, 2024
Was looking for a place to store my stuff, the east state location is very nice and clean, thank you Doil for helping me and showing me around!!!
John Brown
May 24, 2024
Mrs. G
May 19, 2024
Customer service and cleanliness
Julianne Dominguez
May 17, 2024
Dave at the East State location is awesome, super helpful, super super nice, has great hospitality. Would definitely recommend this location ??.
Rebecca Freeze
May 17, 2024
Awesome amazing businessman has a very good hospitality I really tries to make everyone happy
Benjamin Crawford
May 17, 2024
Great facilities. Very clean and well maintained! Dave is great to deal with. I feel good with storing my stuff there.
Kenderick Moore
May 17, 2024
Visited cubesmart on 5/17/2024. I was impressed with how clean and amazing this facility was. Both managers are very friendly and willing to help. Thank you for the time spent with me!
Allyson Hartman
May 17, 2024
Mr. Ross was very helpful. Answered all of my questions great place would recommend
Christopher
May 17, 2024
Dave @ the E.State location is professional and compassionate to the needs of others. Very relatable.
Brenna Ashton
May 15, 2024
Dave is wonderful to work with. Kind and professional! The process was simple and quick.very clean space and good prices
Jason A. Ridley
May 14, 2024
Justin Smith
May 12, 2024
Dave was a great help very professional and knowledgeable about the unit I needed . Very clean facility.
Pamela Smith
May 12, 2024
David Ross was extremely helpful, Kind and thorough! We are very please with his services????
Alice Butler
May 10, 2024
Dave was very helpful n have good communication skills n customer service
DB4- beast627
May 10, 2024
Hector Sanchez
May 10, 2024
The general manager was so nice to us he was a blessing out of the sky thank you Dave
Bryce Williams
May 10, 2024
Very clean and well maintained facility! Great prices and move in was very easy! Dave is very down to earth and very knowledgeable and professional! Happy to have Dave as my store manager!
Daniel Correll
May 8, 2024
Doil was great, definitely sticking with cubesmart
Kyree Jackson
May 7, 2024
Dave was great !
Tina Rogers
May 7, 2024
Dave provides excellent, professional and responsive customer interactions. He assisted in setting up our rental and was a pleasure to work with!
Tuva Emanuel
May 7, 2024
One of the best place I have ever used to store my belongings
Billz Nanahemaa
May 4, 2024
Dave at CubeSmart Rockford 3270 E state St was an amazing person, very polite and welcoming. He offered me the best service.. Thank you Dave
Maria Spencer
May 2, 2024
What a great experience! Ty doil and dave
just me
May 2, 2024
Very nice an understanding ??
Melody Moreno
May 1, 2024
Great storage unit! Safe and clean!! Quick and easy process!
IamLameika214
May 1, 2024
This is one of the best location in town they’re very helpful and understanding and reasonable prices
Nicole Gillespie
April 24, 2024
Fawn, . Thank you for all your help ! Really went above and beyond to address my numerous requests!
Beautiful Loc’s
April 20, 2024
Very professional you rock Dave
Dan Rose
April 20, 2024
Dave is very professional and kind. Facility is very clean. Would definitely go here again.
Crystal Bear
April 12, 2024
Just awesome customer services, David and doil
Edgar Salinas
April 10, 2024
Becky Bramlett
April 8, 2024
Doil was Very knowledgeable and courteous. Highly recommend the facility!
Cheyenne Griffith
April 6, 2024
Dave & Flavio were super great and very help !
Jannette Maldonado
April 3, 2024
Shout out to Dave at the state st. Location for the great info??
Stephen White
March 30, 2024
Very friendly and was very helpful and very nice will recommend this company to anyone thanks cubsmart
Lajara Jones
March 16, 2024
This was my 1st time ever using a storage unit and they were very knowledgeable and made renting a unit very easy.
Gail Simmons
March 15, 2024
Justin was great
Elizabeth hobart
March 13, 2024
chris danaher
March 5, 2024
Just rented yesterday. Looks very clean, no trash any where. Valentin was very helpful and answered all my questions. We will be moving things in this weekend. Location is close.
Cheri Kennedy
March 4, 2024
The Manager Valentin is great! The place is always clean!
Klinique THE DIARY Champion
March 1, 2024
Took care of me immediately KIND AND PATIENT WITH MY SITUATION BEST CUSTOMER SERVICE IVE HAD IN ALONGTIME
Bev Oliveri
February 18, 2024
What a smooth and pleasant move! I have NEVER seen such a clean and well kept facility. I am sure Val has a lot to do with that. He is a very kind and knowledgeable man! It was a pleasure working with him and his assistant Doyle!
Jeff Sturtecky
February 8, 2024
Move in was great. Move out was a nightmare as manager wanted to keep billing after we moved all of our items out of the unit. Beware, get verification and many pictures when you move out. GET EVERYTHING IN WRITING, NO VERBAL.
Rose Pelayo
February 3, 2024
Excellent service Valentine
bruce tynes
February 2, 2024
Excellent customer service, Valentin and doil are always nice and helpful.
Scott Stewart
February 1, 2024
You have awesome employee Valentin at E State St in Rockford Illinois. Very helpful and great service and a great sense of humor. Need more like him. Appreciate his service and helpfulness
Crystal Hicks
January 31, 2024
Valentin was wonderful the storage unit was very easy to get to the going in and out was just what I needed when I needed it the dollie charts were very helping moving stuff in and out of the storage will recommend to others… Thank you Valentin
andrew ortiz
January 24, 2024
amazing environment, very caring manager that runs the store well
Tracy St Claire
January 23, 2024
Newer, clean facility with friendly staff. They made it easy to rent — I went in to do it but it looks like you can do an easy rental online
David Faulkner
January 23, 2024
Went above and beyond to help me. Very happy with the units i bought and will continue doing business in the future with confidence. Valentin is the best.
Art Schrom
January 12, 2024
Lowell Gilbert
January 11, 2024
Had a very easy and pleasant experience with Valentin, he was knowledgeable and helpful
Tina Mathis
January 6, 2024
The salesman was very nice and helpful.
Rich Meyer
December 19, 2023
Helpful & courteous staff. Very well-kept facility.
Chad Galvan
December 16, 2023
Valentino was helpful and easy to deal with. I’d definitely recommend contacting him for your storage needs.
Danny Phillips
December 11, 2023
Valentine was awesome. very professional. Very clean nice atmosphere.
The Real Kiraa
December 5, 2023
I just want to say this location and it's team including the manager valentine is the best hands down!!! They are very understanding as long as u communicate with them. They are life savers , seriously made my holiday just a little more special this year I appreciate you Mr valentine from the bottom of my heart you all are a perfect example of greatness!!! Happy holidays and don't forget to rent from them. A friend They have in me??????????
Steve Morley
November 29, 2023
This place is great - They have a manager there that is lights out. Shout out to Valentin - great great customer service. Someone who enjoys his work. So nice to see someone with a positive attitude. If you are considering renting a storage space go here 1st. The facility itself is very clean and appears to be brand new. Their pricing is reasonable and lower than the competition. Honestly - if you are in the market for storage space - stop looking, you have found it.
Guadalupe C
November 29, 2023
Cheap & affordable. In the winter it's not super warm but it's doable. You can't get in without a code. Your unit has a padlock and netted on top. The customer service is A1. I'm actually going to invest in a bigger unit here pretty soon. So go talk to Valentin! ??
Sami
November 14, 2023
The 5 star is for the GM Valentin, Sir I really don't know how you do it. I stop in with an issue with my unit, when I walked in he was on the phone. He smiled and greeted me. Told me it would be just a minute. While I was waiting I was able to hear the phone call he was on. The person on the other side of the phone was yelling and talking to him like an animal. He kept his cool and let this person talk to him like that. When he hung up he apologized to me for my wait and then helped with my issue. I can truthfully say if my boss talked to me like that I would have asked the customer to leave and I would have locked up and found another job. RESPECT
Katrina McGrath
November 13, 2023
Easy to set up online. Just what we needed for my Father’s storage.
Doil Sanders
November 11, 2023
Quick access to my personal belongings, GM was quick on help nd setting up a unit the same day,
Clifford Bellars
November 4, 2023
He was real courteous you did a great job took care of me was a real pleasure meeting him
olympia standfield
November 1, 2023
Great customer service full explanation of everything
Janelle Hill
October 25, 2023
Nice place !!
Tosha Boose
October 23, 2023
Great service Valentin Maldonado was very helpful
A.J.
October 6, 2023
Being able to go online and reserve myself a storage unit was definitely a plus! And Valentin was extremely helpful when I needed to upgrade to a larger unit! He was awesome to work with and made this process as easy as it could be! I was able to get my stuff moved into the new unit the same day I came in to inquire about one. I highly recommend using CubeSmart for storage and I am very happy that Valentin was there to help me out!
Marquall Meeks
September 29, 2023
Cali tin o was a very big help he should get a raise
Lorenzo George
September 28, 2023
Celeno God
September 22, 2023
Valentin was very helpful. Recommend to deal directly with him!!! ???? ??
plushez designz
September 15, 2023
If you haven’t went and met with Valentin I suggest you should because he’s awesome very helpful and knowledgeable thank you Joanna W ??
Jess Griffis
September 9, 2023
Valentin the best guys there that works there makes sure they'd treat you right
Kimberly Cruz
September 7, 2023
Valentin Maldonado was a very respectful man and awesome General Manager, love the customer service I give him a five star rating
Anthony Aguado
September 7, 2023
Easy move in. Good service.
Destruction Wizard
September 5, 2023
Clean and affordable. Temp controlled units which is very accommodating during the summer time. Staff was very professional and attentive. Ask for Valentin!
Ryan Sheehan
September 3, 2023
The area is sketch but the facility is nice... wish there were more carts!
Shannon Smith
August 31, 2023
The best experience I’ve had. He was very kind, friendly, knowledgeable, took care of each person before me with professionalism., awesome since of humor. 100% overall is what I rate him
Abbie Yaeger
August 29, 2023
Nice people but there were cockroaches when I went to get my stuff out and now having to deal with that and ended up losing a lot of my stuff because I had to throw it all away
Nikia Ware (Fuzzy Baby Love)
August 23, 2023
Valentine was thorough, helpful and kind. He helped us when we needed it most of all. He retained his business acumen and tempered it with empathy and humanity. That is more than customer service, that is an example of HIS grace.
Charles Orozco
August 22, 2023
The general manager at this location, Valentin Maldonado, a very people person!! Very personable, respectful helpful and easy to talk to...he made the process very comfortable!!
Isaiah Almasy
August 19, 2023
Valentine was great help and a funny guy!
Tamar Grayson
August 9, 2023
Valentino is a very professional and well informed employee. He is always polite and answers questions. He is great with his customer service skills which makes it easy for me to return as a customer each year. While my son attends college in Rockford. Thanks
Jack Springer
August 7, 2023
So Far so Good. Hope your back feels better Vicky.
Theresa S
August 2, 2023
Cleanliness. Very kind and knowledgeable General Manager.
Aziz Milla
August 2, 2023
LET ME JUST SAY VALENTINE IS THE MAN!!! VERY FRIENDSLY AND WELCOMING ALWAYS WILLING TO GO ABOVE AND BEYOND FOR HIS CUSTOMERS, WHICH IS GREAT AND ALL BUT LET ME POINT OUT HOW CLEAN AND SAFE HE KEEPS THE PLACE!! HIGHLY RECCOMEND FOR ANYONE LOOKING FOR STORAGE VALENTINE IS YOUR GUY!
Kevin Hoffman
July 31, 2023
Valentino ! Extremely friendly. Exrremely secure n Safe. Valentino was super nice and helpful and just a great pleasure to deal with.
Jonathon Miller
July 21, 2023
Signing up was a breeze and done completely online. They have a temporary lock placed and you can load in for the first time after the office closes that way. The grounds are kept clean. The entrances feel secure. I just moved my things out and everything went smoothly. Good prices.
JeanAnn and Keith Hays
July 15, 2023
Valentine's professionalism and positivity really make the difference — the service provided and the confidence instilled by a facility which is always in excellent, clean order brought us straight back when we needed storage a second time.
John Benjamin
July 4, 2023
CubeSmart has an employee named Valentino at the Rockford East State Street location. He exceeds his job in so many ways. He is beyond friendly, and so pleasantly helpful, that what may be an otherwise stressful situation for a customer at the time, becomes a situation of ease. The company should be proud to employ this man!!??
Rene Rosario
July 2, 2023
Keirstein Rivera
June 25, 2023
Valentine was so amazing and made me feel so comfortable there. Also gave me a great sense of security of the place. I know my things are safe here.
Buzz Joe
June 19, 2023
Super friendly. Very clean. I'll use this place again when necessary!
Linda Martinez
June 15, 2023
I have been having an amazing experience with this storage!!! This is also my first time renting as well! I am feeling calm and reassured that my stuff is well kept and safe due to me moving in rockford, and I wanted a head start since I used to live an hour away. Valentin helped me so much and answered all the questions I had!
Dina Lauman
June 13, 2023
5+ Stars! Both Brian and Valentin are so helpful and excellent. I interacted with them on the phone and in person. They are welcoming, friendly, and knowledgeable. Thank you!
Sarah Codina
June 11, 2023
Extremely happy to have a unit here the customer service is beyond reproach! Going above and beyond to make it easier for me during this hectic time.
Dale L. Thomas
May 30, 2023
Great location in the area. The units that I wanted was/is available. The price per month is affordable. The hours for access is great.
Tiggen Sandifer
May 30, 2023
Valentine and Bray
Tanya Paul
May 18, 2023
Valentine was a very nice and friendly very helpful gave me the most awesomeness deal
alejandra williams
May 17, 2023
Mr. Valentino was very nice. Great personality & super service.
Mary Kizart
May 10, 2023
Very nice clean Great employees. I was helped by Valentine. He was very nice very helpful and the place was always clean.
Amber Cadie
May 6, 2023
Very professional and helped this process be very smooth.
Neno Sorrell
May 2, 2023
Owner is really cool and low prices.
Jeri Simpson
April 28, 2023
Priscilla Reed
April 19, 2023
Stress and worry free experience! If I had any questions or concerned Valentine was more than willing to assist me. He provided excellent customer service! I Highly recommend Cube Smart!
Paige Massey
April 18, 2023
Valentin is the best! Super understanding and super kind! One of a kind worker! Needs a raise for sure
Shannon Smith
April 8, 2023
Clear and the customer service was excellent. Valentene is awesome.
myles carlson
April 5, 2023
Valentine was very helpful and worked with us for timing and storage. The facility was kept up and secure. I would recommend hom and the facility to anyone needing a storage site.
Tiggen Small
March 28, 2023
Ashanti Hampton
March 25, 2023
Great customer service, friendly and compassionate conversation.
Zach B
March 9, 2023
I had to move my whole life into this place, and then downsize my unit and eventually move on from needing storage at all. Every step of the way was smooth as far as storage was concerned. Units are inside a temperature controlled building and I always felt my stuff was safe. There's even a bathroom in there if you need to use it while moving. Shoutout to the manager Valentine! If you have any questions talk to this man. He does a terrific job of keeping the place clean and secure, and I have to say I have never enjoyed paying a bill in my life, but going in and talking to him while paying my tab felt like stopping in to visit a friend more than taking care of a chore. Nothing but good things to say. Thanks for everything!
Joshua Blake
February 28, 2023
Best manager valentine very respectful and caring
Delores class
January 30, 2023
Joseph
January 29, 2023
Very secure building, climate controlled, friendly staff.
Jack Hill
January 28, 2023
Rachel Garcia
January 26, 2023
Very clean also friendly respectful
Myel Evans
January 24, 2023
I moved before the end of the month with no money back
Judith Dance
January 18, 2023
Very friendly, knowledgeable manager. Seemed to be a very clean secure environment.
D 007
January 11, 2023
This is the best storage facility I’ve used. Why? It’s convenient on E. State St., very secure, very clean & heated. I had to store a piano & electronics in winter. It’s easy to use the keypad entry glass double doors & they provide carts at the entrance & inside, every unit has bolt-cutter proof locks. Your hours of access from 6am-10pm are great. The icing on the cake is Valentino who will rent you your unit. He’s not only knows his business & will help you to quickly assist you with your options! Now top this off: There is a clean bathroom inside your secure facility! If you’ve ever done moving in storage units you know this is such a customer need ??. If I could give more than 5 stars I would!
Tony Scalzitti
January 4, 2023
Best experience I have ever had with a storage unit. Valentine is the easiest person you could want to work with.
Kay Kay Ramos
December 30, 2022
Never knew I would ever have to get a storage, and didn’t knw what I was doing. So I decided jus to go to the office. I went to the office and Mr. V took his time and effort and explained it the best way possible and for me the right fit for my family. He worked with us on everything. Great, safe please. Staff is absolutely amazing. Great choice and awesome pick
Melissa Yepez
December 16, 2022
I love having the ease and peace of mind coming here for all my storage needs since day 1. Valentin is the best , most professional manager I have ever met and I know I got the best deal around. From his courtesy reminder phone calls to his bubbly personality ,coming here to make a payment has been a breeze.
Sheneitha Hayes
December 15, 2022
I was going through a very difficult time after being sick with Covid. Valentin was overly amazing with listening to my struggle. And assuring me I picked the right place to trust my belongings to be stored at. I love it and feel safe and secure. Valentin Rocks he makes the whole experience of renting a breeze he breaks it down and explains it all where you understands it! Thank you for the work that you all do……
Jeremy Nilson
December 13, 2022
Valentine was an excellent help at the E State street Rockford location. Very professional and informative.
Spahn '
December 9, 2022
The whole experience was great! The manager Valentin was amazing from the start to the day I was done. If I ever need to rent storage this is the place I will go.
Janice Charles
December 9, 2022
It was a great experience. ?? Very pleasant and informative, Mr. V offered to help beyond my expectations.
Evan Widell
December 8, 2022
Valentine was very helpful and outgoing ,awesome personality and great customer service , the facility was very clean and well managed ,never had any issues ,if anyone needs to have there property stored in a climate controlled environment I recommend going thru Valentine, Thank you sir for your wonderful hospitality
Michael Watford
December 8, 2022
Very clean, great space, and even greater customer service! Highly recommended the heated indoor space and pinpad entry!
Constance Sturdivant
December 7, 2022
I found this to be an extremely pleasant and professional experience. The gentleman ensured that I was seated since I'm handicapped and couldn't stand long. He explained every step.
AL Lashock
November 12, 2022
The people who worked there were very pleasant and helpful. I was 100 percent pleased with my experience. Please pass my compliments to the manager. Regards. Alan Lashock.
Matthew Gustavson
November 10, 2022
The unit was clean and everything I needed was ready for my arrival. The backside is easy to access but could use ramps at both doors instead of just one of them. Still happy to have my stuff stored here.
Latrice Harmon
November 2, 2022
Back at CubeSmart. Dave made everything so easy. The unit was clean and the lock with waiting for me inside my unit. Dave was very helpful and detailed oriented. Thank you, Dave.
Bobby Bowersock
November 2, 2022
The cleanliness and the management
Teletha Kimbrough (Tasha Baby)
October 30, 2022
Cube smart E State is Awesome and Valentin was a big help and he’s fabulous ?? great service all the way around thanks ??
Eli C
October 29, 2022
Clean indoor facility with carts bathrooms and a water fountain.
Fer Favela
October 24, 2022
N/A ..../............. n/a
Chaya Liles
September 22, 2022
valentine is the best person the have in this place he is a great man he deal with ppl the long way he have a great heart thank u so much for everything
Ellen Rathbone
September 22, 2022
Valentine and Vicki have both been so very helpful with the chaos of my impending move.
Rosana Centeno
September 11, 2022
Shaun Scardina
September 4, 2022
The manager was great and had gone out of his way to make me feel welcomed
Angela Olson
August 27, 2022
Valentine is fantastic, always positive and smiling. He keeps the place clean and is great to work with!
Akemi Sawyer
August 26, 2022
valentin was super helpful with amazing customer service
marian loebach
August 18, 2022
They have very clean, climate controlled units. Friendly staff. Valentin is an incredible character, made me laugh alot while we were settling paperwork.
nino munjishvil
August 17, 2022
Valentins the best manager hands down. Coolest dude ever never made me wanna leave. Always cherish in my heart. ??
Torie Bryan
August 10, 2022
Valentine is absolutely amazing, he helped me so much to keep my unit while I was going through a rough time. He is the man to see if you need a storage space and someone who cares!
Janene Stephenson
August 10, 2022
The manager customerservice was great Valentene
Mike Dickson
August 5, 2022
The Gentleman who manages this facility was top notch! Very friendly and helpful, and the facility was very clean!
Belinda Ralston
August 3, 2022
timothy bearden
August 2, 2022
valentin is the most easiest person to get along wit and is tha best man for tha jobbbb ???????? keep doin yo thing gang ????
Tammy Koeppen
July 30, 2022
This place is immaculate...fabulous location...friendly staff...felt safe when I went there even at night..
Annie
July 12, 2022
Confidently stored 95% of my belongings here for 18 months. Valentin, the manager keeps this place in top shape. Facility is clean, well taken care of, and the staff have always been friendly.
Nicole Adams
July 8, 2022
The store manager Valentin was great and friendly. Also, the facility was always neat and clean.
Loretta Turner
July 7, 2022
The manager Was very nice
lucy clark
July 3, 2022
The staff were very nice down to earth laughing. That's hard to find these days from the workers. Thank cubesmart.
Terrell Wheeler
June 24, 2022
Vivian Payne
June 15, 2022
I worked with Valentin to get a unit. He made my who experience so easy. Everything was broken down and to the point. My unit was clean and my property was not bothered. He has great customer service care and made me feel comfortable. I also spoke with a woman named Holly who was just as friendly as Valentin. I will be a using this company again in the future. Thanks cubesmart!
Angela Vazquez
June 14, 2022
Valentino was awesome! Gave us options for our storage and did what he could to make sure we had the best deal! Nice, clean, and secure facility. 10/10 would recommend!
Azrael's Mercy
June 12, 2022
Valentine was probably the most professional, thorough, and personable people I've ever had the pleasure to do business with.
Candace Jones
June 7, 2022
Mr. Valentin has been awesome and I appreciate him being patient as well as kind always smiling and making others smile. Thank you and God bless. I would recommend this location to everyone.
Vontese Thomas
June 6, 2022
Valentine was so great, he let me bother him so much, he was super funny and super helpful and so was Vicky they made my experience nice & easy
Mindy Swanson
June 5, 2022
It was very clean and a nice facility. The rental process was very easy.
Rami Ostler [Substitutes]
May 14, 2022
Eydy Martínez
May 14, 2022
Great place and costumer service ??
LIKAAKIL
May 12, 2022
Very great people and was always very understanding of everything.
Larry Bishop
May 1, 2022
Store Manager (Valentine) was very courteous, always available and helpful.
Melba Hillman
April 24, 2022
I have been looking for climate controlled space for items that are delicate and have to be cooled and heated. I was unable to climb stairs so we did need to do a little shopping around. The general manager was so great he didn’t rush us to make a decision, and wasn’t upset when we changed our minds to get a bigger unit.
C S
April 21, 2022
Valentin is a really helpful person and very friendly
Dane O'Hare
April 8, 2022
Val totally took a lot of stress out of needing storage and was so helpful and actually saved me money!! Would recommend to anyone in need of sort or long term storage!
Linda Appleton
April 6, 2022
DeAngelo Miller
April 4, 2022
Dante Scuderi
April 2, 2022
Valentine is an excellent manager and helped us with all our moving needs. Clean and safe location best storage in town hands down.
Shelly Giardono
April 1, 2022
It’s a very friendly and clean environment. Nice location. I would definitely recommend cube smart. Valentin is very friendly & helpful.
Starr Moon
March 24, 2022
Karissa Sweet
March 22, 2022
i got a good deal! plus the storage is nice!
Purple Anne LLC
March 16, 2022
Valentin was very personable and helpful ! He anticipated our needs and helped us to make the best choice . We would and have recommended Cube Smart on East State Street because of Valentin’s professionalism and outstanding customer service !!!!!! Thank you Derrick M.
Kayt Free
March 15, 2022
Valentin is amazing!! Also this storage facility is clean and located in a great spot.
Missy Blaylock
March 5, 2022
the room is clean the service is great I will give this a 10/10 ask for Valentin Maldonado
Brian Urias
January 19, 2022
Temp controlled storage and the isles were actually clean
Mary Dowrick
January 19, 2022
Its the cleanest facility I have ever seen. I realize its new, but its so clean. Staff was also very helpful. I was assigned a space that was only accessible by stairs and they got me switched right away.
Samantha Rodriguez
January 6, 2022
Valentin is cool! Had no problems w storing things in my unit
Becky Carter
December 22, 2021
Valentine was very helpful! I appreciate his professionalism!
Julio Ramirez
December 13, 2021
Valentin was so funny and helped me out alot with everything and with all questions i had about the property and the units.
Kylynn Mowell
November 23, 2021
Great experience. Clean and easy to access facility. Well cared for space. The General Manager was very friendly and incredibly helpful. Staff onsite and on the administrative side were very quick to help resolve the very minor hiccup I had. And that hiccup was at least partially due to my own mistake of calling the wrong facility and doing so after hours (really it was 100% my mistakes). Valentine and the CubeSmart team handled the issue with grace and diligence. They had it fixed in under 24 hours. Would gladly use this facility and this company in the future.
Brenda Swift
November 20, 2021
I was so very impressed with the service and support I received from the manager, Valentin! He continuously puts tremendous effort into helping in any way possible! Truly a 5-STAR experience because of him. Thank you Valentin!!
Jermaine H.
November 11, 2021
Valentin was awesome and couldn't stop laughing after we left.
No One
November 5, 2021
Valentin was very helpful and I appreciated his energy he helped me out and there rates aren’t that bad compared to other cubes also very clean
1700 CertifiedXb1unt
November 5, 2021
Valentin helped me get my cube fast and easy also this is the cleanest place I’ve seen compared to other self storage locations
Jennifer Opsahl
November 5, 2021
Valentin Maldonado was very helpful and helped me out quick and fast he came in with positive energy and assured me they would take care of us, he was able to get us out of a bind fast and friendly! Recommend His services and CubeSmart!
Michael Hallgren
November 5, 2021
Chicago31809
October 25, 2021
Amazingly nice staff and very very clean. Highly highly recommend.
Marqel Taylor
October 23, 2021
Paris Ford
October 14, 2021
Thankyou Very Much Valentin for the Units I Recieved the Customer Service Was Fantastic I Would Recommend Anyone To Come In and Grab a Storage Unit Thanks Again!!!
keisha whitaker
October 6, 2021
Valentin is AWESOME!!!
Tina Klank
October 3, 2021
Valentine is awesome!
Christopher vann
September 22, 2021
Valentin is an awesome guy makes you feel welcome and you know your stuff is safe very friendly highly recommended
Kiara Mosley
September 10, 2021
Valentine is freaking awesome he was very helpful and connects to people I love the guy very characteristic if you need storage look no further go to CubeSmart and he will hook you up????
Juwuan Caldwell
September 8, 2021
If I can give them no stars a word don’t give me wrong the storage unit itself is nice and claim but the customer service is very poor. If you decide to get a unit with CubeSmart do not get the one off of East State. Valentin is Very unprofessional also lies to your face just to make himself look good.
Kitty Hawkins
September 7, 2021
This storage is very clean and the manager Valentine is so kind and personable The staff was very helpful. I recommend this place for clean dry climate control storage.
Jeramie Grays
September 6, 2021
Yooo!! Valentine is probably one of the coolest, down to earth guy that’s also a badass manager a person can meet!! The brother makes you feel comfortable form the start! Props cube smart, you got yourself a dope one!
Angel Ruf
August 17, 2021
I needed storage space in a short notice and Valentin was just fantastic. He was very friendly and helpful. This space is very clean too.
Conishia Waddell
August 16, 2021
It was very clean very spacious I love everything about it
Judy Lazaro
August 5, 2021
Its been a pleasure working with Mr. Maldonado as a fellow teammate, as well as being a customer of his. If anyone were to rent a storage space from his location, they would not be disappointed.
Victor Schoonover
August 3, 2021
I wasn't sure if I was going to need the space or not. Turns out I didn't, but Valentino hooked me up with a good deal that would have been a decent size for a great price.
Bill Hutten
July 23, 2021
Great service! Valentin is awesome!
Rose Marie Carr
July 12, 2021
Location of facility. Cleanliness of facility. Friendly helpful staff.
Elizabeth McMurry
July 6, 2021
Valentine, is wonderful he is helpful and friendly. Always Willing to help and meet our needs. I not only rented a unit for my daughter but I’m renting another one for myself.
Jerry Irelan
June 21, 2021
Manager insisted on putting a thank you sticker on my lock, gumming it up, every week, even after agreeing not to. Big corporate policy and the manager insisted on following it to the tee.
Luv Bug
June 20, 2021
Valentino was very helpful
Scottie Lav
June 19, 2021
Its very clean environment everytime I rent a storage unit and I would come back .
David Schooler
June 16, 2021
Janette Seay
June 15, 2021
This is a GREAT location!!! I ran into minor complications about finding a correct location willing to accommodate my size that I needed, in a short amount of time.Valintine was a savior by finding exactly what I needed he is amazing at his job,on a stressed out day turns out to be super halarious he is one to do the work no matter how big or small the job mabey, Also one to go above and beyond I will gladly recomend him.thank you for all your hard work.
Johnson wick
June 15, 2021
They have good service, Its clean, air controlled, and the staff are really friendly and understanding i recommend them. Valentin the manager was the best.
sam dye
June 14, 2021
Valentine the manager was really great and made getting a storage easy and fast!
Hot DonJohn
June 5, 2021
CubeSmart on E. State St. Terrific service done by Valentine Maldonado. He provides great service for that company if you need something done he’s the guy that would help you get it done. I’m glad that I can Place all of my things there at CubeSmart on E. State Street.
talal dehbash
May 20, 2021
Danielle Blugrind
May 15, 2021
The best thing is the manager at this location, Valentin. Both on the phone and in person he’s extremely friendly and welcoming! Second, the office and entire storage area is the nicest and cleanest I’ve ever seen. Bright, clean, no maintenance issues or dirt, just perfect. I feel good leaving our stored items here.
Gia Verner
May 13, 2021
Valentin is the best manager on east state. He walked & guided me through everything to make sure that I had the best storage plan. Thumbs up Valentin. You're the Greatest
Kevin Forde
May 11, 2021
GM Valentin - Rockford, IL (sorry on spelling) was great! He came in an hour early before opening just to help me out. That's rare. Great personality, very informative, quick and had everything ready to go.
Kyo M3ows
May 10, 2021
It's amazing! I love how it was indoor unit and the place was NEW when I first started there! So I felt pretty special. But overall it's a great place to store your item . 10/10 would recommend
Devyn Robeson
May 8, 2021
It was such a pleasure using this location to store my things temporarily. Valentin is the BEST and I will definitely miss seeing him around when I had to stop by my unit! He was so fast at getting back to me and extremely helpful from the start of my interest at CubeSmart. He made it so easy when I needed to switch over to a smaller unit last minute and never gave me a hard time about it. They also have supplies there that you can purchase so I didn’t have to go out of my way to go to the store to purchase a mattress cover! I highly recommend this location!
lenora carr
May 2, 2021
When I call Valentin had a great and awesome attitude over the phone. When I arrived to see the unit it was the perfect size for what I was looking for price was great and the unit was very clean I will recommend friends and family!!Valentin You Rock??
Lovisa HL
April 29, 2021
We really recommend this CubeSmart Self Storage. The owner Valentin is super helpful, he helped us with our moving company. All the units are very clean and feels very fresh. Would for sure use this place again.
Charisma Palmer
April 23, 2021
Valentin is a great guy and extremely helpful!!
Gina Metras
April 14, 2021
We had a great experience at this facility. It's clean and the manager, Valentine, is great to work with! Our month was going to be up and we still had a china cabinet that we hadn't been able to sell. So we are donating it to Restore Habitat for Humanity and they are picking it up. They aren't able to get there before my month is up, so Valentine made arrangements for me to be able to vacate the unit and not be charged an additional fee for the extra days, AND he's going to handle letting them in to get it!!! How nice is that! I highly recommend this facility.
Jackie Alejandro
April 9, 2021
Valentin the general manger is very professional and his customer service skills are excellent! He goes above and beyond to satisfy his customers and I will recommend them to all my friends and family.
Ryan Barelli
April 9, 2021
Valentin is the man! Easy to work with and good communication.
Daniel Fernandez
April 8, 2021
Always greeted with respect and quick response to my moving needs ...
BEANO Mac
April 8, 2021
Very very clean inside&outside. Never had a problem with him at all he’s a cool guy 10/10.
Kailea Wharton Hood (MoonMomma90)
April 8, 2021
Valentin is a great employee had a wonderful attitude and very helpful I highly recommend this store ask for him great laugh with him very excellent customer service ??
Telisha Baker
April 8, 2021
Valentino is the bomb shop with cube smart on East st....
Mohsen Raghian
April 1, 2021
I had reserved a 10 X 30 storage a couple of months ago and spoken to Valentin about seeing the actual unit before leasing it. I flew into O'hare on a Sat, but my flight was delayed. I called to let him know, I was running late b/c of my flight. He said no problem, take your time and I will stay around for you. He kept his promise. I got into town close to 6 PM on Sat and he was still here to show me the storage and go over the facility with me. Very nice and clean facility and Valentin was more than helpful. I highly recommend this location.
Chandler Fitzwater
March 27, 2021
The storage units here are amazing. Very clean, secure and well kept. Valentin is so helpful and an awesome guy! I highly recommend using their storage units if you’re in the area.
Beth Vogel
March 17, 2021
We’d never rented a storage unit before and CubeSmart made it easy. Customer service put us in touch with the manager at the State Street facility, Valentin. He called us right away, found us the perfect storage space and walked us through the process, explaining everything well. His positive and cheerful attitude was invaluable. The facility is clean, bright and secure and we have no worries about our stuff while it’s there. Thanks Valentin!!
Sue PE
March 17, 2021
Very nice clean storage units! Staff was helpful on storage size I might need! Doors are easy to open and close!
Tonya Williams
March 16, 2021
Went to price a storage unit very friendly staff very clean place easy access thanks for all of your help
Salena Cross
March 16, 2021
H Gonzalez
March 13, 2021
I got a wonderful experience at cubesmart! Everything was clean and neat the security is amazing very accessible. Also the associate Valentin was very attentive, he made sure to explain everything about the storages size in other things I had no idea about. Beyond amazing customer service!
Charmell Rivers
March 12, 2021
Valentine is the greatest. I love the unit it’s affordable and the location is clean!
E “Genessis” S
March 10, 2021
Clean place and friendly staff!
Cynthia Zito
February 27, 2021
Very friendly welcoming staff. Clean and convenient facility.
Steven Crudup Jr
February 22, 2021
Valentin is very attentive always greets me with a smile keeps up with me and my payment very great customer service
Darlene Jordan
February 20, 2021
They were over an hour late and I'm not happy about this at all it messed up my entire day
VALENTIN “Taco” Maldonado
February 6, 2021
I love the camaraderie of the employees and upper management It has 24 hours 7 days a week surveillance Very clean inside very well lit You need any moving supply all the way down to the padlock WE HAVE IT IN STOCK did I mention we're climate control 60 degrees all year round
Almarie Downer
February 4, 2021
I would recommend cubesmart shortage because. It's very clean and Valentine he is a people person he was very helpful and overall i think he did a great job if someone is looking for a good storage this is the place to go .
Tylus Stewart
January 30, 2021
Valentine was great...give this man a raise
Brian Graf
January 30, 2021
Travis Nelson
January 23, 2021
This is a very nice and secure facility. It’s clean inside and well lit. The staff is also very nice and helpful.
Kelly F
January 21, 2021
Very friendly staff! Spoke with Valentin to help set up my lease and he was helpful and thorough. Had some trouble finding the entrance but when I called the staff they were very helpful. The facility is very clean as well.
Reality Nolan
January 21, 2021
Best storage ever
Teresa Rolph-Biladeau
January 20, 2021
Very clean facility with great customer service
jack morgan
January 20, 2021
This is the BEST, CLEANEST and MOST WELL LIT Storage Facility I've ever encountered. Valentin is THE MOST HELPFUL and COURTEOUS CubeSmart employee I've ever had the pleasure of dealing with. The CubeSmart Company should be PROUD of this MAN. Thanks, Val!
Danielle Jecklin
January 20, 2021
Very clean and excellent customer service!
Wolf Hollow
January 19, 2021
The staff is very helpful and courteous. The manager has a very people oriented personality. The space is clean everytime I go in. This is my first experience with cubesmart and am very satisfied.
Tammi “Cray” Dunaway
December 30, 2020
Originally worked with Judy, who was fabulous and very helpful in getting me into a unit that was just right for me. Very clean, well lit, convenient location. I had to follow up regarding changing the billing date, and this time was assisted by the manager Valentin. He helped with my original question, and also assisted with setting up a Uhaul. Valentin was incredibly helpful, and had a great sense of humor for bonus points.
Irene Griffin
December 23, 2020
If you have Christmas stuff I would not go here... They close the for at 10 pm and when putting your stuff in a different cantor after asking would it be more money.. The manager said no.. And then I had people calling my phone telling me they where going to cut my ?? of if I didn't pAy for an additional 2 mouths... Never again I will go back to throw other place... To top off every thing the manager keep asking what we were getting him for Christmas.. So I brought a something his wife would enjoy....
Samantha Kruger
December 19, 2020
Staff is awesome. Clean and well lit place!
Joshua Blascoe
November 16, 2020
By far the best CubeSmart location in the Rockford area! The manager was so nice and respectful! He was very helpful and showed up on time even after store hours! The facility is very secure and clean! Totally worth every penny!
Noe Martinez
November 11, 2020
Very gud service and prices to answered every question even the manager that was on site was funny his name is Valentin with a big watch ?? very notice able ???? I will recommend this place to anyone to come rent a storage unit
Keith Hays
October 30, 2020
Excellent facility, but more importantly excellent service. It's nearly impossible to find a self-storage facility staffed with compassionate knowledgeable people. If you appreciate those qualities along with a well lit and modern facility then this location should be your choice.
Chris
October 28, 2020
Great location and prices, Valentin the manager is super helpful and a great guy. Highly recommend.
Journey 2 My Scar
October 23, 2020
Getting a storage unit was fast, easy and convenient. Valentino was very friendly, nice and knowledgeable. The store was clean and the storage area was clean. There's easy access to my unit. It's well lit and security cameras seemed to be in place.
SHOCKAMANIA-BIZARREFUN Customer Service
October 21, 2020
Facility was very clean... Valentin was extremely helpful and courteous... He showed 5 lockers that absolutely fulfilled my storage needs... Also Valentin's professionalism led me to reserve another storage locker on senstrom... you need to clone valentin at all your locations... I highly recommend this new facility... Make sure you talk to Valentin...
Quinton Horton
October 20, 2020
The Site Manager Is Very Helpful And Polite He Has Helped Me When A Issuse Has Occurred (1) But He Figured It Out For Me!!!!! Great Service
Ken Germain
October 20, 2020
Couldn't be happier with this Cube Smart location! New location and it is well lit inside, clean and spotless! Valentin was very helpful and understanding with all my questions and a pleasure to work with! This location is PERFECT for our needs and I feel very safe and secure storing items there. I very highly recommend this storage company and location!!!
Mohamed Ibrahim
September 27, 2020
I am very pleased with the service provided by the CubeSmart storage on the E. State street. Valentin Maldonado is a very professional and very friendly representative. He made my moving in experience very pleasant and very easy. Make sure to ask for Valentin when you get there.
