Reserve a Unit
10 feet by 15 feet Storage UnitMedium 10'x15'*
plus First Month Free
10 feet by 15 feet Storage Unit10'x15'* Storage Unit
- Outside Drive-Up Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
6104 Allentown Rd
Camp Springs, MD 20746
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
This facility offers expanded availability for RV storage. Our friendly store manager can provide more details about any of this facility’s available services.
- Storage for RVs: Spend less and get more with parking for RVs.
- Parking Spaces for Boats: Our parking spaces for boats are remarkably affordable.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- Remote Access from App Open facility gates, doors, & elevators from the CubeSmart mobile app.
- We Accept Deliveries: Make your life easier by having items sent right to our facility.
- Around-the-Clock Video Recording: Our cameras are on day and night.
- Resident Manager: On-site managers allow us to provide superior customer service.
- Bellhop Moving Service: Book a contact-free move into storage with national moving provider Bellhop.
- SML Moving Crew Available: A little moving help goes a long way, and that's what you'll get with SML.
- Storage Protection Options Available: Breathe easier with our SureSmart Protection Plan.
- Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
Camp Springs, MD 20746
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 50% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Tiffany Martin
July 7, 2024
Mary Dorsey
July 6, 2024
Renee Henderson
July 3, 2024
Experience was very good only issue WAs I arrive during business hours and the no one was there the office was closed
Charlene V Bernsen
June 22, 2024
The GM, Jeffrey, was very welcoming and patient helping me determine just the right size unit and it was a perfect fit. I thought I would need a larger unit, but his knowledge of the storage business were spot on. Thank you, Jeffrey.
Duron Galloway
May 13, 2024
Erica Williams
May 5, 2024
Eric Potter
April 28, 2024
Very good experience
Tyronda Carr
April 10, 2024
The unit was nice as well as custom service, however, the fees were expensive and increased.
lucius wrigth
March 17, 2024
morris bussie jr
March 4, 2024
Great cusotmer service ??
Patrice Knight
March 1, 2024
He is so so helpful I'll be missing him when I come to pay my bill and he's not there I'll be so sad but yeah he's very helpful and he's concerned about that customers that come here and rent y'all facilities thank you have a blessed day
Fadazia Montgomery
March 1, 2024
Mr Jeffery was amazing and very helpful, took time to explain everything even though there was closing soon. He keep saying it’s ok I’m take care of you. Great location along with excellent employees Jeffrey, you were truly amazing
Wanda Brooks
February 3, 2024
The exit door is always broken. I’ve rented from this Cube Smart Store before, and often found the exit door not functional. Today, a lot of customers were moving in and out with really big trucks. The exit door not operating properly caused safety issues! March 1, 2024 I was very happy to see Jeffrey at the storage facility today. He explained the reason for the exit door not working. I’m sure he’s on top of the problem!
James Conaway
January 18, 2024
Meliessa Davis
January 5, 2024
Yvonne was great very knowledgeable very helpful friendly and professional make my transaction very easy Great customer service
Cora Crompton
December 16, 2023
So many positives to say! Jeffrey, the manager, is a professional and patient enough to listen to my unique situation and answer my concerns to give me confidence that we've made the best decision for this 2-part transfer over 1,000 miles! I am grateful that we chose CubeSmart. You get what you pay for!
DP (MsDP321)
December 2, 2023
The best service!
Stephanie Short
November 8, 2023
It was Great good customer service.
Da'rrell Davis
October 31, 2023
Yvonne went above and beyond to provide excellent service. Kind and knowledgeable. Great to work with.
Tesha powell
October 18, 2023
Title: Terrible Experience with Cubesmart Storage Company Review: I recently had an incredibly disappointing experience with Cubesmart Storage Company, and I feel compelled to share my dissatisfaction with others. The level of service I received was far from satisfactory, and it is important for potential customers to be aware of the issues I encountered. First and foremost, the customer service was abysmal. Upon arriving at the facility, I was greeted by rude and unhelpful staff members who seemed disinterested in assisting me. They were dismissive of my questions and failed to provide any useful information about the storage units or the rental process. It was clear that they lacked basic knowledge about their own services, which was incredibly frustrating. Lastly, to make matters worse, the security measures at the facility were inadequate. I did not feel confident that my belongings were safe and secure, especially given the lack of staff presence and the general disorganization of the facility. In conclusion, I strongly advise against using Cubesmart Storage Company. Their terrible customer service and inadequate security make them a highly unreliable and untrustworthy storage provider. Save yourself the frustration and disappointment and look for a reputable company that values their customers and provides a reliable and secure storage solution.
Brandon Peterson
October 9, 2023
?Jeffery?is amazing!! I cannot believe the levels of customer service here. The cleanliness. The location. I am feeling so much better, after having issues at another storage place.
Shelia Fitz
October 8, 2023
The location, ease of access without an agent, and ability to drive my car inside very close (2 units down from the main aisle my car was at) was so convenient. This was unmatched service, and ease for a storage unit. The gentleman at the front office was nice and professional as well.
Bill Stammer
October 7, 2023
Staff was friendly and extremely helpful. I will recommend them to all of my friends!
Paul Alexander
October 3, 2023
Great
carmen ricketts
September 30, 2023
My unit was ready with a lock in place!
Teri Babb
September 26, 2023
Keith Poindexter
September 11, 2023
Finally got a rep who helped ME move from large unit to a smaller one after 5 years of trying
Stephanie Bailey
September 7, 2023
This is the storage facility I always use. Representatives are always helpful and friendly and patient.
germaine blake
September 5, 2023
Good customer service always call
grace puzon
September 5, 2023
Damon Curry
September 5, 2023
No hassle move in. Always friendly and knowledgeable. No harassment from staff.
Helaine Perlman
September 5, 2023
We had a great experience across the board at this facility. But the star of the show is absolutely, Jeffrey. He is friendly and helpful and ready to assist in any way he can. At the last minute, our rental moving truck fell through and Jeffrey quickly got us into the facility's truck easily and smoothly. Five stars for sure.
Valerie Condell
August 24, 2023
OMG. Jeff was very helpful and communicative to me and my husband’s needs. Always a smile on his face!! His personality is always with pride and gladness. Jeff keeps us there at Cubesmart!!! He’s our guy!!!
Cynthia Humphrey
August 18, 2023
Mr. Jeff was wonderful. His professionalism and expertise was exceptional. This was my first time leasing a storage facility and I have no doubt that should I need one again I would go right back to him. He made my decision from the first phone call to signing the agreement very easy.
Julie Erby
August 15, 2023
When I had to get an emergency storage space during a very abrupt emotional transition, I could think of no other place than this cubesmart here in Camp Springs. It was important for me to have a safe/secure place for my belongings as I put the peices of my life back together. Jeff and Yvonne have been exceptionally helpful throughout this process and they always keep the facility in pristine condition. I highly recommend this location to anyone looking for THE BEST Quality caliber MANAGERS that are always available to assist with whatever your needs may be. I am convinced that Jeff is a secret SUPER Hero AVENGER though. I'm very glad I chose here!! No Worries which should be the STANDARD.
steve abraham
August 11, 2023
Terrible zero stars
Brian Sr.
August 1, 2023
Excellent service, very informative as well.
Michelle Sescoe
July 28, 2023
Jeff was awesome!! He is the best! Please give that man a raise! Very professional, VERY HELPFUL!! THANK YOU JEFF!!
Allen Jefferson
July 9, 2023
Ease of checkout. Courteous staff
Willie Doyle
June 25, 2023
Jesse Ollarzabal
June 22, 2023
Customer service was very kind and helpful, thank you for helping me Jeffery
Bianca Pete
June 21, 2023
Jeffrey at the Camp Springs location provided great customer service and is the reason I went with CubeSmart after visiting several storage locations.
Ronald Holton
June 20, 2023
Manager on duty has excellent customer service skills.
Chase Burke
June 15, 2023
Great and friendly staff. (Jeff) They are always helpful and super professional
Trina Small
June 11, 2023
This move was very stressful but the young man at CubeSmart made it a lot easier. He was kind and accommodating. I believe his name is Jeremiah. His customer service skills are impeccable.
Daniel Kovatch
May 26, 2023
Jeff made the experience awesome. Friendly and professional all at the same time. What a treat !
Josie Almendral
May 21, 2023
The place is clean ,Jeffery is so nice and really helpful very professional and pleasant.
Gwendolyn Taala
May 20, 2023
Everything from start to finish. We love the secure gated storage, mind is at peace knowing our belongings are safe. Also the free u-haul truck to use to move your belongings if you rent a storage with them.
Meleane Powell
April 30, 2023
Jeffrey, was very patient and professional when checking us into our unit. Thanks to his knowledge and beautiful personality he made this process very fast and easy. Thank you
Terra Bryant
April 30, 2023
We have been a long time customer since 2005 when it was the U-Store and then the name to CubeSmart. My experience has always been good with all of the different personal. Mr. Jeffrey Ellis was very professional, polite and he took his time to helps me to pick out the right storage unit that would accommodate the remaining things that I still have and I was able to lower my cost per month. Thank you so much Mr. Ellis! You are awesome!
Joseph Morris
April 10, 2023
The associate Jeffrey, did an excellent job making sure I had the right storage I needed and guided me through the online process.
James Price
March 3, 2023
Very professional over the phone and in person clean facility. Mr. Jeff was very helpful
Tonia Butler
February 23, 2023
My move in was smooth. Acess code work, temp lock work and my welcome package and key was there.
Fred Davis
February 15, 2023
Clean and wonderful place to store your belongings
Alex
February 11, 2023
Updated Review: Exceptional customer service. I worked with Jeff in securing my unit and he exceeded expectations. HOWEVER, there is an apparent rat infestation problem. Our household belongings were in the storage for eight months and when we retrieved our items, there was rat feces EVERYWHERE, and the smell of rat urine on all of our furniture, even though they were wrapped in plastic. Rats ate through couch cushions and our clothing. We ended up having to trash several of our items as a result. They need to get this figured out.
Samantha Berry
February 4, 2023
Jeffery is an outstanding customer service representative. He is very professional and knowledgeable. I’m sure he’s an excellent asset to your company.
sas palm
February 2, 2023
Eddie lu
January 30, 2023
The layout of the unit is meant to be efficient. But Exit door is not operating majority of the time that makes entering and exiting truly difficult and dangerous. Please fix the exit door!
Ammie Banks
January 28, 2023
stephan a suber
January 27, 2023
Excellent Service
BradyPhotography
January 21, 2023
Uber expensive, climate control inop and an exit door that's been broken for 2 years...yes 2 years!
SkyesTheLimit LLC
December 5, 2022
The layout of the building great idea. I like how you can drive right inside pretty much right up to your unit. Now on the downside of things customer service needs work. They gave me the wrong lock code 3 times before I got the right one. Hung up on me once and told me unfortunately they couldn’t do anything for me. Mind you I’m a business owner who is about time and money which at this point I was losing on both. Lastly, I was told the District Manager was going to reach out to me after 2pm yesterday never heard from him. For this to be my first experience with this location I was not impressed at all.
Noland King
November 19, 2022
They was very professional and answered all my questions
Zen
November 16, 2022
Much Thanks to Yvonne!!! Over the past couple of years I have rented three units at the Allentown Road location. Each time I had the pleasure of working with Yvonne, who exhibited the utmost in customer service. She explained the prices and showed me actual examples of the various sized units available. She even offered tips to help ensure a smooth move in experience. The amazing thing about all of this is that she usually had to navigate answering the phone, acknowledging other walk in customers, and handling various administrative tasks at the same time she was assisting me. I don't know how she managed it all, but she never missed a beat. I truly appreciate her efforts.
Florann Minger
November 8, 2022
I would like to extend my gratitude to Ms Yvonne for outstanding service and patience being a new client and her time helping me with how to make this transition much easier. She is a great asset to this company and she is to acknowledged for making this company what it is
Tyrone Brown
November 8, 2022
Yvonne has great customer service and she’s always pleasant
Harmony Page
November 1, 2022
Loved being able to drive up to our interior, climate controlled unit. All staff interactions were wonderful, always very helpful and professional. Overall no complaints at all about our time as customers.
Awa Diakite
September 29, 2022
Professional I forgot to pay my bill several times I was call to remind me
Donna Sissoko
September 23, 2022
Homegrown
September 20, 2022
Door says open at 9:30am, sign on the door at 9.30am says they're out and will be back at 11am. Ended up getting storage at Uhaul on Allentown bc they're open 7am-7pm and were actually open when I walked up.
Sonyea Cooper
September 5, 2022
Yvonne was very helpful, detailed, and professional.
dannett jenkins
September 5, 2022
Mrs Yvonne is excellent she helped me figure out which unit i should use and she is very pleasant and great customer service
Harlan Glinski
August 17, 2022
Did not have a single positive interaction with the employees at this place the many times I was there. The facility is ok. Climate controlled is a stretch…it is still pretty damp and very warm inside the storage warehouse. The inside is very large though and super easy to get a truck in and out…if the employees will let you. I had a Penske truck full and booked this location specific for the drive up and climate controlled access. However, the employees wouldn’t let me in stating my moving truck was too big for their facility! They opened a tiny side door and made me tote everything through that instead. Added several extra hours into my unloading time… so frustrating! Then when I returned I used a smaller truck. But that time the employees told me I was driving through the facility the wrong way. The lady told me to make a U-Turn inside the facility…inside the facility! This place is a joke! Do not recommend!!
CARLTON MCKOY
August 15, 2022
Yvonne provided excellent service.
Alvin Junior
August 10, 2022
Evon was so friendly and very helpful.....she is a go to for customer service
Alex Brake
August 10, 2022
Ms Yvonne was very great and very professional!
nicole jones
August 8, 2022
Great service! Quick , easy and very informative!
Lafayette Nelson III
July 24, 2022
A great location nice customer service !
522Frangipani 522Frangipani
June 23, 2022
Clean unit. Nice people. Easy access
Rita
June 14, 2022
Overpriced and raggedy.
Vonda Jones
June 6, 2022
Mike Feraci
May 2, 2022
Reo Edwards
April 24, 2022
Naia Wood Tyree
April 17, 2022
The agent Mia, at the Camp Springs, MD location, was beyond helpful, accommodating, and knowledgeable. She made my experience there a great one. I will definitely use cubesmart for any of my future storage needs and recommend my family to do the same.
Ed E.
April 10, 2022
Easy to access the unit, I liked that it was climate controlled and the facility was modern and kept neat.
Denise Williams
March 28, 2022
Great service by Yvonne!! Thank you so much for all your help.
Pamela Bell
March 26, 2022
Customer Service was always top notch.
Neika B
March 23, 2022
I worked with Ms Renata and she was very helpful and her customer service was a 1. She explained everything to me since this is my first time using a storage. I would definitely recommend this location.
Lady Lady
March 20, 2022
It is so annoying when some companies want you rate them when you have only been with them less then 24 hours. With that being said the only thing I can is the young lady that helped me was very nice answered my questions. Now I will be more then willing to give a true experience after about 1-2 months. Thank you in advance.
New Redeemer
March 19, 2022
Customer Services. She was very k
david butler
March 3, 2022
I was and am very impressed and pleased by your General Manager Renita Price. She knows her business, and is eager to help the customers. She also is handy with manual tools and can fix things such as my broken roll up door.
Marie Oe
February 20, 2022
Renita is very helpful and professional
Sabrina S
February 10, 2022
Great customer service and convenient location!
A Google User
February 7, 2022
Isaac and Yvonne were extremely helpful. We had to change the names in 4 units which took some time but they were efficient and professional.
Roxanne Simpson
February 6, 2022
james harvin
January 2, 2022
Non-working exit door requiring you to drive backwards to exit facility. No carts.
germaine williams-halsey
December 21, 2021
Yvonne closed out our account in a friendly, professional manner. She was helpful and courteous. Thank you for your help!
Stephen Thompson
November 30, 2021
Nothing to complain about thus far. Excellent customer service received.
Walker Redds
November 13, 2021
Excellent customer service Monique
Kristy Brandstetter
October 29, 2021
Well it wasnt the best i informed them that i got paid on the 3rd and wpuld pay on that date and still got harassed every month. Also when we moved out onto our new home we found dead mice in a few of our boxes and mouse droppings all over our things. So i think you guys might wanna look into that.
Derrick Rouse
October 28, 2021
Melania Atkins
October 10, 2021
Great customer service...clean, safe facilities...easy access...and great access hours. I have always stored items at this location/CubeSmart over the years and will aways do so when the need to store items arises.
Beniology 101
October 2, 2021
The huge exit door to the indoor storage units has been broken for several weeks, at least for the last 3 months I've been coming. It's very difficult to get in and out. What's supposed to be a smooth one way traffic has become a two-way nightmare. Safety is a major concern. It's no wonder I see so many huge dent marks on the walls where cars have crashed into. When I called to politely ask when they eere going to fix the door, I received a very unprofessional response from the manager who had an attitude. She acted like she had no idea what I was talking about. How many doors are broken at this facility? Major red flag & a huge concern. I was calling with a legitimate conern & her rudeness was uncalled for. Safety is obviously not a priority at this facility nor is respect. They choose to ignore the well-being of their customers & continuously inconvenience them.
Kat
September 12, 2021
We had no problems with anything while renting there. The place was clean and quiet and secure.
Melvin Boulware
August 28, 2021
Convenient, and very good customer service
Anthony Clark
August 25, 2021
Nice and clean no animals running threw my items
Theresa Ramdin
August 22, 2021
Google User
July 31, 2021
Dairius DuPont
July 14, 2021
From the start of searching for the right size, location and accessibility of my unit to the extremely friendly and professional staff. I have no complaints.
Nini Johnson
July 13, 2021
The workers at CubeSmart were very nice and very helpful. I love their customer service skills.
antonio greene
July 2, 2021
This CubeSmart Self Storage has excellent customer service! Porche Stallworth was amazing she helped me secure a new unit with no stress!! I will be a customer for years to come because of her great service!
Collette Cross
June 18, 2021
Dimitri Taylor
June 6, 2021
Alex Hernandez
June 2, 2021
great experience here the employees were , friendly , courteous, experienced professionals. Answered all my questions . Did not give 5 stars only because they didn't have 24 hour service . I was able though to log in online and do it myself.
Julius Rogers
May 31, 2021
Always a clean facility and everyone at the front desk was always nice and helpful.
Basey Ball
April 18, 2021
Clean, climate controlled building and storage units, quick access with extended hours. Reasonable prices on all size units, online account info/bill pay available.
Cmickey40
March 27, 2021
Tonya Pasley-Davis
March 19, 2021
Brittany is awesome and made me feel like I was her first client of the day.
Andrew Byrd
March 18, 2021
I forgot to pay my storage fee and when I came in today, Donnell and Latisha was very helpful with getting me back in to my unit. Greeted me and made me feel like home, even though I was the one that owed the company. Will stay here for a while.
Elliott Brown
March 17, 2021
Latisha was amazing!!!!! Got me in the unit that I needed expeditiously. All around a great experience! Thanks Latisha!
Carrieanna Archie
March 11, 2021
Tia Prince
March 6, 2021
Latisha and Brittany were incredibly helpful... They both were very knowledgeable and very professional... If I need another unit this is the store and staff I want to work with. Omg Thank you ladies....
Bonnie Capri
March 6, 2021
Very good service from Brittany! Very Helpful!
Twan
March 5, 2021
min kim
March 5, 2021
Latisha and Brittany are the BEST
deborah johnson
March 5, 2021
The people there r excellent
Star
March 5, 2021
Customer service was excellent
Ebony
March 4, 2021
Great, but expensive.
Sheila James
March 3, 2021
Valli Williams
February 28, 2021
Both Latisha and Brittany were reps at this CubeSmart and both were wonderfully helpful. They were efficient and welcoming. These days it's so nice to have people simply be pleasant and friendly, as well as professional. They got the job done well. Thanks to both!
Nathan Johnson
February 23, 2021
The young ladies working today ( Ms. Brittany & LaTisha were Polite, Courteous and Very Professional when handling our issues with the storage unit and more!!!
Jonathan Patton
February 17, 2021
Good clean space and easy drive thru access
Kimberleigh Love
February 14, 2021
Always easy to get in and out. Storage space easy to access.
Iness Phillips
February 3, 2021
Latisha was phenomenal. It was like we knew each other before. Her customer service was fantastic. Keep up your good work. Thank you.
Teresa Williams
January 25, 2021
Clean, safe and easy access.
Juanita Graham
January 3, 2021
The customer service was phenomenal! Yvonne was excellent. Very professional and provided exceptional service. I would definitely recommend this facility to new customers!
carmen epps
December 23, 2020
Great customer service. Clean facilities.
Terry Law
December 18, 2020
Brittany, Latisha, Yvonne, were professional. I highly recommend this place, excellent service.
Toi Proctor
December 3, 2020
Niki Handy
November 30, 2020
The initial month's price was great.
His Love Everlasting !
October 20, 2020
Floetic Bragg
October 4, 2020
Unfriendly staff ( one lady was nice though). I wouldn’t use this storage location again because of the mean staff. The rental space was clean & spacious
John Doe
August 31, 2020
They have the best customer service just communicate with them
Gary Downs III
August 21, 2020
I have a storage unit at cubesmart going on 6 months and I love it keep up the good work
Erica Maith
August 10, 2020
Tiffany Grant
July 4, 2020
They hand an infestation of rats, my property was destroyed and the lighting was Out near my unit and my door was broken I complained with no results If I could give negative stars I would.
Candice C
July 3, 2020
Never had any problem. Always great customer service.
Jimmie & Lisa Smith
June 15, 2020
The facility is clean, climate controlled, and the people I dealt with were helpful every time I called or went into the office.
Alex Stewart
June 11, 2020
Great customer service bit the unit leaks water on my items
Jalen Fuller
June 10, 2020
Location, availability and pretty good customer service.
Tamara Loper
May 21, 2020
Dana Bridges
May 2, 2020
Great customer service, easy to sign up for a space, clean facility
Saiyan Yamaha
April 25, 2020
The lady I forgot her name but she was very nice and very helpful
Kelvin Brown
April 11, 2020
The space and customer service
P. Alexis
March 22, 2020
The facility is always well maintained and monitored by staff. Entry and exit are easy and convenient.
Alfonso Small
March 7, 2020
Friendly staff. Units available for my needs. Even accommodated a second unit upon moments notice.
K. Matthews
February 15, 2020
Michelle Walker
January 30, 2020
Joseph Dingle
January 23, 2020
Lynnda Raymond
December 6, 2019
For the most part, we are very pleased with all the interactions we have had with the staff at this CubeSmart location. They are all polite, courteous and patient. Additionally, we would like to offer extra kudos to Kerwin. On more than one occasion he done more than required. One time our moving truck was parked about 70 feet away from our unit and he noticed us unloading it without using a cart. It was obviously going to be long and arduous task for us. Without saying anything to us, he walked all the way to where the carts are stored (which was several hundred yards away) and then walked all the way back to us with a cart. He has a great personality, is always friendly and always informative and professional.
Keith Brinson
November 21, 2019
Detra Barker
October 29, 2019
Ms. Karen and Kerwin were very helpful. Thank you
Maurice Watkins
September 29, 2019
Arnetta Rogers
September 4, 2019
I really had a very smooth transaction receiving my storage unit. The representative was very helpful and professional with helping us out. Took his time to make sure we were taking care of
Paola R
August 31, 2019
Karen was very Helpful. She went above and beyond to find the storage that I really needed. Great place clean as promised.
Niecey
August 12, 2019
I have only used this location for about 3 weeks but they have been very nice and accommodating to me. The location appears clean, which is important to me. I will update my review if things change
Margo Smith
August 12, 2019
CRYSTAL QUEEN
July 30, 2019
It was my first stop in looking for storage space after shopping around I ended right bacK here where I started from with Tracey Phelps with her awesome customer services!!!
Stephanie Bailey
July 30, 2019
I reserved a storage unit and then realized I needed a different unit. Kerwin Burrell was exceptional. He stayed past his work time and made me calm down and helped me with everything.
Tara Lydick
July 19, 2019
My Playce Kiddie Carbaret INC.
July 4, 2019
Hello, I want to post Karen is amazing!!! Her customer service is on point. She goes out her way to make her customer's feel valued.
James Mbah
May 31, 2019
LAKIA ROBINSON
May 23, 2019
Susan Russell-Sanders
May 17, 2019
Tracee and the young man were personable, efficient, knowledgable, helpful, and professional. Tracee was patient with me during the selection process for the unit. When I returned, close to the end of her work shift, she did not rush me, she listened to my concern and answered my questions. Tracee even drove me back inside to the storage units so I could change the unit size. Tracee did this, continuing to smile, as we finished up. The site is very clean and smells fresh. I am confident that my positive first impressions and my future experiences, with this location in Clinton, MD, will continue.
Allison Winchester
May 11, 2019
I was in need of an emergency storage unit, Traci, the manager on duty was extremely helpful in meeting my needs (10 minutes to closing). Keep up the great work!
Kim
April 20, 2019
Cube Smart on Campspings is the best Karen is always helpful.
Karen Tillman
April 7, 2019
I Rented a Storage last Saturday to find out when I got there with my rented U-Haul, my access was denied. So I had to find a family member to store my things as in their living room for a week and return the truck. When I went back to inform them of the mistake they did and the wasted time and MONEY!!!! The manager stood there and didn't offer an apology or a discount. Now I have to rent a truck and reload AGAIN! WOW.. POOR SERVICE!
Sheila Brown
April 5, 2019
The staff was professional and informative. The facility was well kept.
JARED MOSBY
January 23, 2019
I had a wonderful experience renting at the CubeSmart in Camp Springs, MD. The storage facility took great care of my possessions and the staff really went the extra mile to help me in my moving situation. Case in point, when I discovered a scratch on the side of my rental vehicle, the store manager personally helped us to remove it. She carefully scrubbed the outside of my truck to make sure that the stain was gone. I have never seen such professionalism and respect for someone else’s possessions in my life. I would highly recommend this place to all my close friends and family! Amazing staff! Great place!
Bella B
December 2, 2018
I received the worst customer service experience ever. The first person I came in contact with was wonderful! Age left that store 2 days later and it was downhill from there. I reserved there truck for Sunday because my brother funeral was Saturday and they lady said that's fine. The next day (Saturday) she was no longer working at that location. A young lady named laprelle was the meanest most inconsiderate person I have encountered in my life. She refused to give me the truck because she said they don't lend the trucks out on Sunday even though that was my reservation date. She then said she dont even know where the key to the truck is because she is from another store. I called the store GM and he ignored my call and text because he don't work on weekends so I'll have to wait until Monday but my stuff had to be out of my apartment by the next Friday. I had to pay the movers to come out and I had no truck for them to use because laprelle gave me such a hard time. I asked her can she please contact the GM and he responded to her message. He let me take the truck but I lost it po n some hours needed and some of the movers had left needless to say I didn't get all my belongings out because the truck had to be back by 2:45 and I didn't get it until after noon and I was at the store at 11. By the way she mysteriously found the key but she never asked the manager where it was??, remember she told me she didn't know where the key was.
ICanOnly BeMe
November 19, 2018
Michelle Cooper
October 4, 2018
Simone Bledsoe
October 2, 2018
Great customer service. Fast and easy reservation.
Melanie McCauley
July 1, 2018
I had an excellent experience at this location. I reserved a unit online. When I went into the facility to purchase a lock, the staff was very personable and professional. This is the second time that I have used this location within the last seven years. Although I don’t plan to relocate again, I would definitely use this facility again if the need arose.
Jennifer Henderson
June 25, 2018
Super convenient and clean. Not raggedy like the public storage down the street. The manager is really sweet and funny. I literally thought we were old Girlfriends by the time she had finished signing me up.
Jason Newman
June 22, 2018
Alberta Newman
June 19, 2018
Kia provides excellent customer service. She is very knowledgeable of the business.
Marketa Allen
June 8, 2018
Had a wonderful experience while storing my belongings. Kia and other staff members are very pleasant, which makes a bad situation better. Thank you to the CubeSmart Team!! I would highly recommend this facility!!
Myron Brawley
June 8, 2018
Great staff and Kia is such an awesome employee
Jose Freeman
May 31, 2018
Kiyanna Evans-Mills
May 15, 2018
D G
April 22, 2018
Kia (the manager at this location) was amazing to me. She helped me in an urgent situation and went beyond the call of duty! I greatly appreciated her help, attitude and approach! Thank you.
Keith Dowdy
March 25, 2018
Kia was so awesome today. The transaction was smooth and quick. I will recommend people to her if needed.
sAm samuals
March 22, 2018
It was s great place between moves. The staff was very friendly and professional.
Junior Dickerson
March 7, 2018
I had a wonderful expierence today with Frank. He made the process quick and easy and did great for being new!
Gaile Hurdle
March 4, 2018
Kia and Ross were great! The customer service was outstanding and very pleasing to work with.
Dexter Armstrong
March 3, 2018
They are some really good people Ky and Kia was very helpful they both have good customer service
Jvean Payton
February 24, 2018
Today's experience at CubeSmart was exceptional. I reserved a storage space one week prior to move in with Ross who gave me a tour of the facility. When I arrived on my move in day I was greeted by KY Jones who provided a second walk through the facility to ensure that I was satisfied with the storage unit. I am a satisfied customer at the Camp Springs location. Both Ross and KY were patient and took the time to answer the various questions I asked. Thank you KY and Ross for providing exceptional customer service!
Kimyatta Campbell
February 16, 2018
This is one of the best experiences I've had at your store. The customer service was excellent, exceptional, and I would always come here. Kai was a delight to work with??
Travaun Montgomery
February 9, 2018
Ky, Kia and Ross are always professional and provide great customer service. The property is always clean. Being a former employee myself, I now have prospective from both sides. I appreciate the customer service and never realize how important it makes a customer feel doing the 6 s’s... especially standing when someone enters and being greeted with a smile! Thanks guys!
Darryl Abbott
February 1, 2018
This is the best experience I have had in a while. The staff, especially Ms.Ky was very courteous, professional and comical. I feel like im home. Thank you so much!!!
Mark Evans
January 31, 2018
MRS K. JONES SHE IS THE GREATEST AND SO PROFESSIONAL AND KIND AND SO HELPFUL I BEEN USING CUBE SMATH SENSE 2009 I WISH ALL YOUR EMMPOLYEES WILL ACT AT LEAST HALF AS MUCH AS MRS JONES ALSO MRS K. JONES IS ALSO HELPFUL
Gerald Walton
January 31, 2018
Exemplary service from Ms.Jones,very detailed and informative about services and fees.She's on point and it was a pleasure doing business there.
Anita Smith
January 29, 2018
By far the managers at this location have gone above and beyond for me. As a military member it’s already hard moving every few years. I reserved a unit prior to my published orders and realized I needed a smaller unit. Instead of making me accomplish the same paperwork they did a direct transfer. Which saved time and money. Kia and Ky have been wonderful. Thank you once again.
Chandell Brooks
January 15, 2018
Kia was a wonderful help really enjoy her service. Definitely would recommend this place of business.
Michael Parker
December 28, 2017
Mis Ky Jones very good manager with a great personality she was very helpful in helping me with my storage we need to have more like her in the Business world my thanks to Mis Jones once again Happy holidays and a great new year
Marcus D. Williams
December 21, 2017
Clean and friendly
Gregory Akers
December 17, 2017
Great Storage for the cost.
Diamond Glover
December 12, 2017
The storage units are clean and well lit. Great prices! The associates at the front desk are very helpful and kind. They even gave me snacks because I was starving from moving all day. We definitely will recommend them again.
Jason Adams
December 11, 2017
Keith Atkins Jr
November 12, 2017
Kia was fast , efficient , And straight to the point . She did not take ad any age of the fact that this is my first storage unit purchase , and I feel that she ushered me into my purchase with knowledge that could only better my Xperia very here at cube smart. I recomend this service experience to any new customer
Stevee Miller
November 3, 2017
Kia was so helpful and I really enjoyed working with her
Patty B
October 27, 2017
KY Jones is one of a kind, ever since the first day that I've met her she have been nothing but nice to me. I was going through some rough time when I met Miss KY Jones to a point that I was so stress that I couldn't stop crying, Miss KY Jones took her time to make it be her business, she wouldn't not leave my site until she make sure I was going to be ok, she gave me her undivided attention, her shoulder to cry on, that night I couldn't stop thanking her for been there for me, for showing me how much she cared and how Important that I was to her, she didn't have a million dollars to give me but she showed me that every thing will be ok. I just wanted to take my time to say thank you to her for being who she is, Miss Jones please do not change your attitude for no one and keep being yourself. May God Bless you.
Wendi Joyner
October 27, 2017
Ky was very helpful and informative. She's a great representative for your company.
CiCi Carroll
October 17, 2017
LOVE THE SERVICE HERE!!! KIA IS ALWAYS SO KIND & HELPS ME WITH ALL OF MY NEEDS, SHES THE BEST !!!!!!!!!
Latisha Brunson
September 8, 2017
Very nice and professional. They get everything done quickly and make you feel comfortable. Would recommend to anyone
Cary Casas
August 4, 2017
We misplaced the key of our storage unit. Travaun Montgomery helped us opened it after verifying Identification which is a relief. Everything went smoothly thanks to him. He is an asset to the store since we lease there so many manager's have come and go.. I hope they keep him. I didn't provide 5 stars because Cubesmart increases the fee every year which I find unneccesary.
Sebrina Chase
August 2, 2017
shamieka hodges
August 2, 2017
M Hightower
July 29, 2017
Service was great! The ladies were very nice and professional! The facility itself seems well secured.
Steven Johnson
July 28, 2017
Moving is a daunting task. The young lady in the office, Ky, put a smile on my face at this difficuly time. She is well informed and knowledgeable. She is beyond pleasant and is just the epitome of good customer service. Thank you Ky for being amazing!
Ashley Anderson
July 28, 2017
My partner and I are just leaving the cube smart to reserve a unit and I have to say this was the most pleasant experience I've ever had. This moving process has been so stressful but Kia and Ky made our day. They were so helpful and informative. They helped us find a unit that worked for us and even worked to help us reserve a truck to make the move even easier. They made us smile all while providing the most amazing service! If you need a storage unit while in between moves, this cubesmart on Allentown rd is the place for you. Kia and Ky will make sure you have the best experience ever and get exactly what you need. Thanks again ladies!
NaTasha Nikki-Marie Harris
July 24, 2017
Ky is absolutely amazing!! Very helpful, knowledgeable, patient, and personable. I enjoyed working with her to secure my rental space and rent the moving truck.
Avena Russell
July 23, 2017
myron staton
July 14, 2017
Ky is my favorite manager. I have had the pleasure of renting from her not only at this location but at a her last location as well. She is always pleasant and smiling. I enjoy coming to pay my bill! Her staff is just as knowledgeable as she is. Thank u for bringing this joy into my life!
El Mano Lo
July 11, 2017
The staff here was amazing, Travaun Montgomery in particular was extremely helpful in every way possible. He's helped make my first long travel experience go extremely smooth and completely worth it. Definetly recommend Cubesmart self storage and all its employee's.
Celina
July 9, 2017
Wonderful staff and listened to what I needed. Jasmine is excellent!
Nelson Hines
July 9, 2017
The staff was always friendly and courteous, the facility always clean and well kept. I would recommend this place to anyone!
Altheia Baker
July 1, 2017
I had a wonderful experince with Ky. Ky was very pleasant and helpful. Ky explained everything to me clearly. I thank you for your service Ky.
S.L. Benjamin
June 27, 2017
I had a great experience at the Allentown Rd location. Travaun went above and beyond..
Elgin Cooper
June 13, 2017
Ky Jones displayed the professionalism that serves as a sterling example of Customer Perfert. He was exemplary in his explanation of services that are offered. His professionalism was the determining factor in our choice to rent a larger Self Storage cube. Ky is a model for all customer service representatives to emulate.
Will
June 6, 2017
Sarah Eggleston
May 28, 2017
This is my second time renting with CubeSmart, and as usual their customer service is impeccable. They're always helpful and courteous, and always greeting with a smile. You can count on their staff to find the best deal, and a perfect fit. You are never just a number....I was met by the lovely Ky, who I met at my last location, with a hug, and she even remembered my name, after over a year!
Brittany Dumas
May 19, 2017
Very nice employees working there. As soon as I walked in it smelled nice it made me feel comfortable leaving my things there.
Brittney Wright
May 18, 2017
The manager Jasmine was very knowledgeable and extremely friendly. The other young lady in the office was extremely nice as well... they made this a very pleasant experience!!!!
David Johnson
May 18, 2017
Ky is outstanding and hard work very knowledgeable and makes me laugh I give her five stars that would be a plus
Bmoney ruby
May 16, 2017
Ky and Travaun have done an outstanding job of keeping me informed of changes and keeping up with my account. I have been with the company more than 8 years without a problem. I plan to stay with CubeSmart because I've always been well informed and well taken care of Thank you very much.
Danielle Carter
May 12, 2017
Great
jasmin williams
May 12, 2017
Kyiefa was very professional and answered all my questions giving me clarity. She was AWESOME!!!!
Joy D Murphy
May 5, 2017
The staff at the Allentown Road location has been wonderful to me and my family! They are always ready to assist us. They are professional, friendly, helpful and efficient! Job well done, keep up the great work and thanks!
Jonathan Jonez
May 4, 2017
Love CubeSmart!! Searched all over for my girl Ky. Stored here before. I will continue to use Cubesmart for my storage needs.
Tee Francis
April 1, 2017
Awesome customer service, Ky is very professional and knowledgeable about the facility. The facility is impressive, top of what I've seen in the area. Clean and secure. Good decision to store here!
Vanessa Gibson
March 18, 2017
Linda Pittman
February 23, 2017
Mommy ToBe
February 6, 2017
I have had a storage unit with Cubesmart for Years. I have a had all Climate controlled Units in the Inside. I never had any damages, bugs, or theft. The staff was always very friendly and helpful. I highly recommend them.
tiffany willingham
January 28, 2017
Ky was very personable. She was very knowledgeable and made me feel very comfortable. Thank you!
Woodley Concierge
November 28, 2016
Travaun and Jasmine are a gold standard for customer service and professionalism. Keep up the great work!
Jo Singleton
November 24, 2016
B
October 25, 2016
Jasmine and Travaun went above and beyond.
Ted Richardson
September 21, 2016
terita jones
September 18, 2016
The staff are friendly and knowledgeable. The facility is well kept.
Lisa Whittaker-Covert
August 18, 2016
Great customer service
Andre Jordan
August 1, 2016
Very courteous and professional service rendered by M. Dickerson and Ms. Thomas
Jeff Sears
July 31, 2016
They go out of their way to help, are more than friendly, and keep everything clean and working properly.
Hiram Augustt
July 11, 2016
Felicia Clark
June 21, 2016
Joan Watson
June 17, 2016
Great customer service! Friendly staff. I am glad I rented there
otis avant
June 9, 2016
My experience with CubeSmart and the staff has been an overall good experience considering where I moved from and I would recommend anyone who is seeking storage to seek and try them out. CubeSmart prices has been less expensive and more affordable than the competition from what I can see in the area for which I live and the facilities and location are all well within my means and needs - Thank you!
Celestine Mitchell
June 7, 2016
The staff are very friendly and caring. We are blessed to be welcomed in to our new storage home. We appreciate the out of their way customer service they offer and are thankful to have an indoor unit with climate control. Thank you Blair and Travaun for all your help! I recommend this Cube Smart to others looking for a clean and safe storage facility close to home.
The Uncle Funny special
May 22, 2016
Courtney Hunter
May 22, 2016
Management here was very rude when I asked for help with a simple issue, I was lied to and a business should not do that. Customer Service is everything when there are other Storage units all around and for much cheaper than their rates. The door also was halfway broken and was never fixed even though I asked. Will never do business with this company again.
kalaya byrd
May 19, 2016
Very nice! The staff was extremely nice and helpful.
Caryn Goddard-Thorpe
May 16, 2016
Travaun Montgomery, and Blair Dixon set the bar for customer service. I had to change my move-in date last minute, and they were able to get me into a new unit, and set me up for a truck the same day. They were just very polite and considering I went in having the worse day, I definitely left Cubesmart with a smile on my face. You guys are awesome. Thank you so much for everything.
Marceline Russell
May 15, 2016
Thank you, Mr. Travaun Montgomery for your splendid customer service. I will also like to give a shout out to all other staff members as well. Storing ones belongings can be stressful, you made the transition pleasant. Thanks for your time.
Timothy Imel
April 23, 2016
Very helpful staff and very easy move in and move out service. They gave great service with a big smile and genuine attitude.
Dionna Knox
April 4, 2016
Great service. Blair is very professional and courteous. Great customer service from Blair and the staff. Thank you Blair and staff :-)
Theresa Proctor
March 21, 2016
Blair & Trevaun extended superior service!! They are simply the best! Thank you!
stefan1dis
March 20, 2016
I was certainly wowed on this past Saturday. Blair was the best she was able to be very professional and gave me good advice on switching to another unit. Then Travon was able to get my new unit cleaned outed quickly, both were awesome thanks guys..
Jon Barksdale
March 19, 2016
Professional and friendly staff. Process was quick and painless. Travaun was super helpful..
Sherome
March 15, 2016
It's always a pleasure doing business with the staff. They always make you feel like family when you come in. I've used them many times and each time it's a pleasure. And Mrs. Karen is awesome she helps to meet your storage requirements.
Jeremiah Wright
March 8, 2016
Kearney and Blairsville were very helpful. .....
Tony Brown
March 1, 2016
Miss Blair dickerson was a very nice and polite and has excellent customer service. She had no problem with helping me out twice in one morning with a great attitude I would definitely recommend her for a raise in pay and for a higher position thanks for the great customer service
Zac Jackson
February 29, 2016
They really treated good I enjoyed my experience with them
Wayne Harris
February 11, 2016
The staff at this location is da-BOMB!!!
Kwamena Yarney
January 29, 2016
I was on the fence about where i wanted my unit to be but after talking to the helpful and friendly staff i signed up right away. Costomer service unmatched
E. Senior Jones
January 14, 2016
Professional and courteous staff. I would recommend.
Regina Taylor
January 11, 2016
I chose this location because of the customer service is excellent. Even thogh the staff and management does change the excellent customer service does not change??
Alijah Robinson
December 21, 2015
Blair and staff were knowledgeable and very friendly...i haven't had great customer service like this in a long time I am glad I chose this location!!
Vincent Swann
December 17, 2015
The manager Karen and staff there are very courteous and helpful because they go well beyond to keep there customers happy. I'm very pleased with the customer service there.
shellie watson
November 29, 2015
Friendly
Marcus Jones
November 22, 2015
All the employees at CubeSmart are very delightful, professional, well organized, well mannered -especially at the location at: 6104 Allentown Rd, Camp Springs, MD 20746 The Manager: Blair Dickerson is a sweetheart, super nice, very approachable- CubeSmart needs to give Ms. Dickerson her own Store and let her become a shareholder of CubeSmart Corporation. She is a winner when it comes to professionalism and making the customers feel at ease "Everytime" you walk between the doors at CubeSmart.
Big Man Catering
November 21, 2015
It's a great place and love girls,then go out there way always.hey!!!
Teresa Adams
November 21, 2015
This area is clean well lighted and the customer service is very friendly and willing to help....a true customer
Adriel Wallace
November 14, 2015
Because They Are So Nice & Friendly ????
Jackie Cooper
November 14, 2015
You guys rock, KAREN, CHIQUITA, BLAIR and kye keep up the good work. Customer service is Awesome.
BRUCE69 McKinney
November 11, 2015
started in 2008 been every sense. love the employee 's would and will pass it on to others
M D
November 11, 2015
They are wonderful!!! And very professional... I had a great experience
Melody Ford
November 10, 2015
Great customer service. Very clean and well kept.
Chasity W
September 2, 2015
This is the second time I have stored my belongings at this location. They are great and a great price with a free truck for move in.
