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10.5 feet by 30 feet Storage UnitLarge 10.5'x30'*
10.5 feet by 30 feet Storage Unit10.5'x30'* Storage Unit
- Climate Controlled
- 1st Floor Access
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
380 E St
Boston, MA 02127
Office Hours
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: 11:00 AM–3:00 PM
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Boston, MA 02127
Office Hours
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: 11:00 AM–3:00 PM
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal with a no-commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: 11:00 AM–3:00 PM
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Brett Zucker
April 17, 2024
Latoya and Somarha are awesome at this location! So helpful when managing my storage unit. TY!
Patty Katsaros
April 6, 2024
Convenient with great service… thanks particularly to Alexis who was very helpful start to finish!
Susana Dorley
January 31, 2024
Excellent communication and customer service.
Kristin Albrizio
January 10, 2024
I rely on a safe and convenient spot in Boston to access reference and demos for my business during the day. This facility is well maintained, clean, and great support by the manager Alexis. He is always available to help answer questions and focused on good customer service. My needs often change a s my business grows, so being able to upgrade or change units is helpful. I was surprised to see negative reviews regarding management, as Alexis is professional and a good communicator.
Glenn Yarris
January 8, 2024
I have had units in this storage facility for 6 years with perfect payment history. I was just charged $161 late fee for my credit card that was on auto payment expiring. Not to mention the rent during my time there has went from $314 monthly to $820. They do not care about good paying customers. I would definitely consider a different storage option if you have options.
Sam Pepe
January 6, 2024
Great service! Alexis was very helpful and friendly!
Patrice Blanc
October 31, 2023
Good place, clean, safe and good location for Boston, easy access.
Matt Titus
October 25, 2023
This is the best storage facility around , Alexis and their are very helpful and accommodating ,also very professional! I recommend this storage facility to anyone looking for a friendly and trustworthy facility. Matt
Elizabeth Mallon
October 22, 2023
Just a clean, drive, easily accessible storage facility
Elisa Ferraroni
October 14, 2023
Big Thank you to the office manager Alexis who will go above and beyond for his clients. He always listens to you and tries to find the easiest way to solve your problems. Clean and organized facility. Amazing experience, highly recommend
Stacy Moran
September 3, 2023
It was clean and safe and outside of the busy city, which made our move seamless.
Alpha Reynolds - Lewis
September 3, 2023
The process was seamless and user friendly even when there was no one at the facility.
Kenneth Hatfield
September 2, 2023
Love the free carts, easy access drive up loading, low/no contact start, and flexible/low pricing
mark abramson
August 29, 2023
Alexis was friendly, courteous, knowledgeable and made the process easy.
Lisa Larking
August 20, 2023
The facility is very clean, easily accessible and has great parking. Alexis in the front office was so helpful and kind at move out.
Kameron Patenaude
August 19, 2023
Great place, Alex was very efficient and answered all of my questions.
Molly Goggin
August 14, 2023
The customer service from Alexis was exceptional. He helped us figure out a complicated situation and found the best solution possible for me and my family. He is an extremely talented professional and we appreciated his making our family’s needs a priority.
william Dragon
August 12, 2023
Alex was great during the sales process. Clean efficient property
Anne Callahan
August 9, 2023
Clean safe and climate controlled. Alexis was very helpful
Alvy Xavier
August 9, 2023
Very clean place, Alexis was very helpful in acquiring our storage space
Mollie P
July 30, 2023
I was not expecting the cleanliness and upkeep of this place! This storage facility was perfect for us. The pricing was great to begin and did increase after a few months, but in the end was still acceptable. The employees I had talked with during setup and viewing the unit were very nice and helpful. They have carts right by the entrance for easy transport. I would absolutely recommend this storage facility in the Seaport, we would not have ended our contract if we didn’t have to move!
Rachel Goldman
July 20, 2023
So extremely easy to set up and very convenient and reasonable.
Scyrus Cartwright
July 7, 2023
Mike Giammanco
June 22, 2023
This place is a joke. I had my storage unit for no more than 5 months before they jacked up my rate. I was paying $132 per month all-in before. Now they are making me pay $173 per month. Over a 30% increase for nothing. Don't bother with this place. I'm moving my stuff out soon.
Dave Jamieson
June 4, 2023
We always have the absolutely best interactions and service from the team at this cube smart. Very accomidating and always go above my expectations. Very statisfied with this location! I forgot to add that Alexis is the absolute best!! Excellent experience!
Victor Jacquet
June 2, 2023
Alexis saved our day. He gave us the best service for our emergency storage. Storage is safe, competitive, and pretty well situated. Thanks again, Victor.
Lindsay Jeffries
May 30, 2023
The management - Alexis specifically, is the WORST I've ever seen in my 10+ years of using storage units for professional reasons. He was unfriendly, rude, did not communicate and was horrible with customer service. I will be telling everyone I know to AVOID Boston Seaport Self Storage as long as he is there.
Ethan Cotler
May 11, 2023
Alexis was very helpful
36 Oz
May 10, 2023
Very pleased with my experience. Alexis has been awesome. Seaport is definitely the spot to rent. Safe, clean, and cameras everywhere! Thank you!
D M
April 28, 2023
Prime location for storage!!!!! Alexis provided the most helpful customer service. Every time I spoke with Alexis I was satisfied with each outcome. The location is easily accessible, very clean and smells GOOD!!! Not a local to the area, so I was very satisfied with the service and location.
Polly Allen
March 21, 2023
Creative solution offered and accepted.
Marcus Springer
March 20, 2023
Very professionally run, very clean, easy access to my unit at any time. The manager of the building, Alexis, was very helpful and efficient when ever I needed help and also provided me with the names of movers to help me move out.
Justin McBride
March 19, 2023
Guys up front are accessible and attentive. Facility is clean. Upgrading my locker was super simple
Asriel Walker
February 25, 2023
iceboy kold
February 19, 2023
Easy to book online and their customer service team is very friendly and helpful. Pricing could be more transparent though. You don’t see the actual net cost of rental until the final steps of booking. They add in lock charges, mandatory insurance, and other fees. Also, the 10x5 room I rented is actually 9x5. But overall, the experience was good.
Grace Roessler
February 18, 2023
Perfect place when you are in a pinch! Easy to use, easy to find, very pleasant staff who are helpful. Thanks to Alexis for making our first experience with storage a good one!
raymond novaes
February 7, 2023
This location is great and customer service is incredible. They were so helpful and made us feel welcome. I recommend Boston Seaport Storage 100%
Mario Alas
February 3, 2023
Not a good place to rent a storage unit
Stephanie Livingston Miller
January 30, 2023
Great experience. No complaints.
Dexter Le
January 17, 2023
The facility and professionalism are 10/10.
schami haskins
January 15, 2023
My experience with cube smart was an overall great experience. I would definitely recommend the seaport location as they have great customer service, extended hours and multiple storage units to select from.
Kara Caplan
January 5, 2023
Alexis was fabulous. I have moved 3 times in the last 8 months and have dealt with many storage facilities across the South Coast. He made the experience painless. Facility is clean, safe, organized and professionally run. Prices are comparable.
Derek MOK
November 14, 2022
Bryan Parks
November 14, 2022
Great storage place. I have rented units in various cities and facilities for my business. This one I am very happy with. Clean facility and nice units. Alexis was amazing. He made sure I got the space I wanted and explained everything in detail and did it all with a friendly attitude.
Chelsea Hough
November 8, 2022
Alexis the GM was super helpful when we needed to upgrade our storage size. He walked me through all the options and helped me find the best one suited to our needs. The facility is always clean and well lit. It’s very easy to access and they have all the tools you need to make storing easy!
Nick Jubb
October 15, 2022
Great first experience at Boston Seaport Self Storage; I was unsure of exact room requirements so booked something approximate online. Upon arriving on-site I met with Alex, the general manager, we discussed my needs and how I intended to use the space, he showed me a few options and we settled on something absolutely ideal. The facilities are far cleaner and more secure than other storage spaces I used previously, and the service I received from Alex was excellent. So far, so good.
Dinara Tangzharyk
September 20, 2022
Easy to use, but I still got some problems with login
Harry Eschel
September 13, 2022
Clean and modern facility. Staff and management very helpful. Move in was easy.
Marc Paraison
September 11, 2022
Jeff was great to work with. The facility is amazingly clean and climate controlled. There is an easy access loading dock area and plenty of parking. Compared to other places I looked at the price is quite affordable for what you get.
Lauren DiRico
September 8, 2022
The cleanest storage facility I have ever been in. The process was easy thanks to Alexis.
Amanda Clement
September 7, 2022
Great facility! Cleanest storage building I have ever used! Alexis at the front desk (who I think works every day) is awesome! I have had to ask him help/questions several times and he goes above and beyond to help!
Kitty Lindsey
September 7, 2022
Alexis the best !!! Always there to help !!
Juan Rodriguez
September 7, 2022
Alexis he’s very helpful every time I come to rent a storage room and he’s very knowledgeable about the room I always need this is my 3rd time renting in the seaport and area is very clean ????
Daniel Frank
August 27, 2022
Danny Ochoa
August 24, 2022
Alexis helped me w my move-in — friendly, explained things perfectly, and unit/facility is clean and safe! Highly recommend!
Matt Bagley
August 24, 2022
Fantastic customer service. The manager Alexis was extremely helpful as he helped me get a last second unit and has helped with all my questions. Great experience, highly recommend if you want to make moving easier!
Michael Wong
August 21, 2022
Everything from getting a storage unit that met my needs to billing updates to access and cleanliness to close out was seamless
Fatima Elwakil
July 14, 2022
Excellent service, always clean and friendly staff especially ALEUS, thanks and keep up the good work ??
Ella Osborn
July 2, 2022
b arsmo
June 26, 2022
Very clean except for field mice droppings :( . Well-lit, unit accessible when I needed it, temperature controlled so I didn't have to worry about humidity, dampness, mold. Very professional polite staff. I would recommend a trash receptacle for SMALL items, much like a waste basket. I appreciate providing receptacle for large items, packing materials etc. is not allowable. Nice to see the outside grounds cleared of overgrown bushes and trash. Nice neighborhood. Thank you.
Frank Hackett
June 19, 2022
Ebony Johnson
June 3, 2022
Alexis was super helpful and professional. This is a nice and clean facility.
Christine Hoffmann
May 27, 2022
Alexis in the Seaport location is fantastic! Great customer service and fabulous attitude… those experiences are not easy to find… He is an asset to your organization.
Stephen Bowler
May 9, 2022
The general manager Alexis Abreu has been super helpful handling a variety of requests at Boston Seaport Self Storage, including alerting me to a new units vacancy, helping me change out locks, and updating our account. Always friendly. Convenient location and easy to use facility also. Thanks!
Andrew Schwartz
May 4, 2022
Completely unreliable as a company. I took a locker with Cubesmart in Charlestown before leaving for a few months in Europe, and while away received notification that my locker had been terminated and I had a month to move my stuff. It turns out that they didn't own the facility/hadn't lined up any sort of grace period for their customers. I'm now on the hook for movers, and they're still trying to bill for overlapping time between lockers. Deal with a reliable local company.
Ben Maines
May 1, 2022
We have had a great experience at Boston Seaport Self Storage over the past 4 years. My most recent interaction finally prompted me to leave a review. I had an urgent need to change our storage unit setup. I came into the office to discuss options. I am so glad that Alexis Abreu was working. He is a fantastic manager. He was super helpful: took the time to listen to me explain my situation; looked up all the options; talked me through the details of each option, went out of his way to make things work for us in a pinch...and he's a great person to talk to. Alexis is professional, super helpful, provided excellent customer service. and he's a good dude. Great facility; excellent manager!
Chris Huff -Hundred Day Haul (W-HUFFTV)
April 26, 2022
This place is neat and clean. Alexis has an eye for detail. I would recommend this facility to anyone needing a great spot in Boston with easy access to their storage.
Anna Frants
April 26, 2022
Cube Smart Boston Seaport is an excellent storage facility. Cube Smart is a national company that has a solid reputation and all of the facilities are very clean, modern, and managed by highly competent staff. At the Seaport location, Alexis is a fantastic manager. He is a really nice person to speak with; he is professional, helpful, and conscientious and goes out of his way to provide excellent customer service. I was impressed that even when you are inquiring about the availability of storage space rentals, he will call you back right away if the type of unit you require becomes available, and will walk you through all steps of the rental and move-in process. Alexis provides excellent customer service and management! - Julia
Anthony Kim
April 23, 2022
Clean and professional staff!
Yolanda Lingenfelder
April 23, 2022
Eduardo Bravo
April 5, 2022
Alexis Abreu did a great job explaining everything and helping me get the right size unit.
Kipp Cormier
March 19, 2022
Alexis Abreu was very knowledgeable and helpful in securing my storage unit. He took the time to walk me through not just unit options but insurance options as well. Super helpful! Thanks Alexis!
Dennis Condon
March 18, 2022
I am listing my house for sale and needed to clear out some items that made it look “cluttered”. I had visited this facility in the past, and had been impressed with it’s cleanliness, security and light. Alexis Abreu, the manager of this location, was very knowledgeable, accommodating and friendly. His level of customer service is exemplary, and it is because of him that I decided to rent a space at this facility on the spot! Thank you for all of your help Alexis!!
William Jacobs
February 23, 2022
I was just there and run to the storage place and I believe his name was Alex is Debbie professional at a job in a very nice person
Alessandro Prieto
January 12, 2022
Easy to reserve, great location. And no bureaucracy
Koko Ekong
January 2, 2022
Exceptional service! This is by far the best customer service for anything. Kudos to Alexis at the front of desk!
Brian Cabral
December 15, 2021
Bahar Amid
December 15, 2021
The facility was so clean, safe and organized. The manager and all staffs are so professional and friendly. I highly recommend this place to anyone who may need storage.
Iggy Bodnar
December 14, 2021
Staff is right on very helpful
Eliza Emery
December 6, 2021
Alexis the manager was wonderful to work with. Felt like a small business with his attention and efforts.
Rich
November 16, 2021
Although expensive, the place was always clean and customer service reps were readily available.
Faye Montgomery
October 10, 2021
Great location. Friendly service when booking and moving out. Parking is convenient. Clean facility.
Artak Varzhapetyan
August 13, 2021
Outstanding Customer Service! One of the best experiences. Alexis, the General Manager - had been most accommodating, helpful and friendly. Due to unexpected change of my business plans, I had to cancel my rental with this Self Storage location, and Alexis listend to my needs, quickly processed refund and went out of his way to spend time, energy and effort to find for me a different storage for my very specific requirements. Great job! Many thanks!
Matthew Joyce
August 12, 2021
Very clean - fast efficient high quality service
Patsy Hamel
August 12, 2021
Professional staff and they are friendly too! Thanks so much. The space is super clean and easy to access.
bharatt chowrira
August 8, 2021
Nataki DeGraffenreid
August 6, 2021
My sister and I overall had an amazing experience when we went to the storage place. Alexis was very professional, kept it real, and didn't leave anything out. I would definitely recommend this storage place because I feel like your belongings will be in good hands, the place is very clean and well kept up. And plus you can be able to have access to your unit even when the office is closed (only until 10pm) How convient is that! ????
Kay Ives
August 4, 2021
Hector is great and very helpful. Place is clean. 5 stars.
scott taylor
July 31, 2021
Clean, good lighting, wonderful staff, very helpful and accommodating. Units temp controlled, never worried about my stuff.
Mary Kate Patton
June 22, 2021
Hector was incredible! We had to move in 3 days, we came in last minute hoping we could find a storage unit. Hector made this entire process very easy, guided us through each step, and showed us all of our unit options, while providing us guidance on best options should we need to pivot our needs. Truly grateful for Hector’s amazing service! On top of that, the building is well-kept, clean, & climate controlled.
Ariana Deuso
May 28, 2021
The service was helpful and welcoming and the space is very well kept! They have really convenient dolly carts to move all your stuff, I was able to move all my stuff in in one go! Super recommend for storage!
clauzon4881
May 8, 2021
Hector is so incredibly helpful. I never thought picking a storage unit could be so personalized. Highly recommend both Hector and the facility. -Chris and Lisa, S.Boston
Jerome Smith
April 19, 2021
the staff was very accommodating and assisted me with finding the right sized unit
Michael Reuter
February 17, 2021
Easy, Clean, Effective.
David Donlan
January 28, 2021
Super clean, affordable, very easy and the manager (Alexis) was extremely helpful. If you need storage in Southie - Seaport Self Storage on E Street is money. Ask for Alexis.
Leslie Ostrow
January 24, 2021
Clean, conveniently located, easy parking Staff rarely wore masks in the office.
Gerald O
January 9, 2021
Very clean, well-lit modern facility, well maintained, easy parking. Always carts available when I came by. This place was the best of the bunch I checked out. I rented a storage unit here for 2+ years till late last year. If you’re close to South Boston, End, Back Bay etc. you should really should put this place close to the top of your list to consider. Attentive and friendly customer service always - thanks guys!
Diana B
November 1, 2020
Hector was great. Facility is very clean and well lit.
Josh Greenberg
October 20, 2020
Hector was extremely helpful and professional. The place is very well kept. A bit expensive, but definitely a more high end storage facility.
Joshua Boger
October 18, 2020
Superbly run facility, well built and spotlessly clean and safe.
Ian Gibson
October 9, 2020
If you need storage in or around downtown Boston, this is the perfect option. The storage units are clean and well-maintained. The location can’t be beat. Best of all, the staff is amazing. Alexis, the manager, personally worked with me to resolve a billing issue. He was professional, friendly and went above and beyond to help. I was thoroughly impressed! Jay, a previous manager was also very accommodating and super helpful.
Sheila Brown
September 30, 2020
David Garcia
September 20, 2020
Cecil Elrod
September 3, 2020
Clean, safe and courteous
Nelsin Ogando
September 3, 2020
ken cheng
August 31, 2020
Too bad I can only rate 5 stars. Excellent service! This young man Hector definitely deserve a raise. Good job.
Sarai Miracle
August 27, 2020
The manager Alexis was AMAZING!!!!! Super Super helpful with me moving from a remote location and I couldn't of asked for better customer service. This location has been very accommodating and kind. I would recommend this location to anyone in the Boston area, especially if they can work with Alexis!
Marisa Fava
August 26, 2020
The manager of our location and the people we communicate with have been very responsive and kind to deal with.
K Y
August 13, 2020
Alexis, the manager, provides great customer service. Patient and very helpful as he walks you through the process and the facility guidelines. Made reservation and payment process easy. Even changed my move-in date without any issues. Thanks again.
Gregory Orzolek
August 13, 2020
New and clean
Renee Quinn
August 7, 2020
Self Storage is always clean and has good hours. Trolleys can hold a good amount and have always been available. The elevators are a bit sketchy and very noisy but seem to always get you where you are going. Beware though of hefty rate increases EVERY year!! Especially this year as there was a HUGE PRICE increase.
Alisa Belova
July 26, 2020
David Troncoso
July 16, 2020
Great staff, clean facility!!
Alex P
July 11, 2020
You can get in til 10 through a key pad which is very convenient. I signed up for my storage unit on the internet on a Friday afternoon after they were closed and was able to move my stuff in Friday evening. They send you an email with your PIN code and there's a lock waiting for you in your unit. Very clean and carts are available as well as an elevator. I recommend this place if you needed a place to store your stuff, quick and unexpectedly especially.
Steve Lipp
July 4, 2020
The price I paid for the space (smallest unit possible) was fair and payable. I did see, however, prices went up remarkably. Hope I will get a lower offer again, should I ever need a space again. I guess request drives the prices. Place is clean, staff friendly and renting/cancelation uncomplicated.
Drake Deluga
June 5, 2020
Really great customer service with Alexis at the front desk. He really took the time to help make reservations and saved me the time having to come into the unit and did it over the phone and online. I have been a customer for 3 years and just added two more units today and wouldn’t go anywhere else in Boston. Thanks again Alexis!
Kerri Palamara
June 1, 2020
Super easy to confirm size, location, total cost, and logistics. Alexis at the E Street Seaport Storage location was so clear and helpful. I just keep asking myself - why didn't I do this sooner???
William Margraf
May 27, 2020
Alexis and Tara were wonderful in helping me set up my account, etc. They really set a great example of excellent customer service!
Lois Han
May 16, 2020
Area is convenient, clean facilities, secure, air conditioned. Also with bathroom facilities. With frequent staff changes, customer service declined. Also frequent increasing of fees. Therefore, given a four instead of a five.
Hassan Akbar
April 8, 2020
My manager was great. He went out of his way to accommodate me, and was friendly with a sense of humor.
gary sherr
April 7, 2020
Just spoke with GM Alexis, great guy, very helpful resolving an issue I had. He’s the real deal. Highly recommended.
Ryan Reed
April 2, 2020
Alexis was very knowledgeable and attentive - a great experience so far.
Chen Cheng Qi
March 19, 2020
Alexis was super helpful and answered all of my questions patiently. I highly recommend this storage facility!
McKay Medders
March 14, 2020
M Maurice
February 9, 2020
R Junior
February 8, 2020
Bill Linehan
February 6, 2020
Alex Kelly
January 30, 2020
I have recently call To book a storage unit I have I think the staff is very unfriendly and rude I would not recommend this place to anybody
Sandra Andrade
January 13, 2020
Pablo Buitron
December 7, 2019
kmacewenboston
November 25, 2019
Clean and convenient facility and staff were very nice.
jim lever
November 12, 2019
Nicole Blanchard
November 2, 2019
I have had two storage units at this facility since January 2018. The location is extremely clean and temperature controlled. While building a house, our belongings felt extremely secure here. The staff that is there currently is friendly and helpful. It is also well-lit so if you need to access the facility off hours, it is not scary or creepy :)
Andrew Musto
October 20, 2019
Very helpful and polite staff. Patient and knows people on a first-name basis. Great place.
t k
September 20, 2019
Arbitrary rate increase of more than 20% 5 months after I began using the storage unit. I'm told now that they may increase the rate at any time.
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August 30, 2019
(Translated by Google) A four-story modern warehouse with large and small cells. It has the ability to drive a freight truck up to 14 clearance. Two large freight elevators. Bright and spacious. (Original) ???????? ?????????? ???????? ????? ? ???????? ?? ?????? ?????????.??? ?????????? ??? ?????? ????????? ????? ?? 14 ???????.?????? ??? ???????? ?????.??????? ?????????.
Jose A Cordero
August 29, 2019
Sage
August 17, 2019
The person they have there working should be given every raise possible! A very kind and gentle speaking young man who has excellent customer service!!!! This is a place anyone would love with him on duty!
Gus Merrell
August 5, 2019
Great service from Marieulle!
Erica Camacho
July 27, 2019
Great customer service ! Jay was very helpful and easy to work with. The facility is very clean, and temperature controlled. Best place for storage in Boston.
Phil Peterson
July 24, 2019
Great. Under new manager, improved security. Clean and convenient.
Patrick Wetherille
July 20, 2019
Very clean, well lit, well managed facility. I booked a unit online and had access after just a few minutes of paperwork when I arrived with a van full of stuff. Jay was particularly friendly and helpful in getting me setup. Just what I was looking for in a storage facility
Nicolette Sabath
July 12, 2019
Jaz was super helpful with walking us through all the steps and process of setting up our storage unit. The facility is super clean and everyone was very nice. I would highly recommend Boston Seaport Self Storage. Thank you, Jaz, you are amazing!
rachelle levitts
June 24, 2019
Thanks so much to Manager Jazzul Holguin who made the storage rental process at Boston Seaport Self Storage so easy! He was professional, knowledgeable and very friendly. The facility is very clean, well lit, and easy to access. Thanks for a great experience! I recommend the facility and Jazzul highly.
Daniel DeSimone
June 18, 2019
Boston Seaport Self Storage is the best storage facility in the Boston area! Clean and organized is an understatement. The staff goes above and beyond to ensure a comfortable storage experience. They take security seriously so you know your stuff is in good hands. Jay, the store manager, takes customer service to the next level. He shook my hand and opened the door for me when I arrived. He showed me the unit I was interested in and then recommended another size based on what I was going to store which saved me money! He spends time going over the entire contract with you, and won't hesitate to answer any questions you might have. If you go in enough he even remembers your name! Can't say enough good things about Jay. Happy storing!
Tej Patel
June 17, 2019
Overpriced storage and items for sale are also overpriced with no refunds offered.
Dorjee Gyadatsang
June 10, 2019
I book here every year on business and this year Hector Moreta was my agent this year. He was very helpful in finding the perfect unit for me. Saved me some money in the process by showing me other options which worked out even better than the one I had booked. I’ll be back next year for certain.
Lauren Edwards
May 15, 2019
Excellent place with amazing customer service! Couldn't be more impressed with a storage facility.
Kerry Briggs
April 22, 2019
Chavis S.
April 2, 2019
Eugene Frechette
March 24, 2019
Great storage unit facility. Clean and modern.
Tzat Ztaz
March 17, 2019
Can’t express enough the top notch service. Levi Bailey is exceptional, pleasure to deal with!
Mark Cabiling
March 10, 2019
Great location, clean and well maintained. Staff very helpful.
Thomas Collum
March 8, 2019
I can't recommend this place enough. Fantastic service, clean and convenient facility, and great prices. Who knew one could feel a little remorse for ending their use of a storage unit, but Jay's service was always great and welcoming (he knew my name from the start) so a part of me felt guilty when I no longer needed the storage unit!
luz vega
March 6, 2019
The cube is awesome. Very spacious and the workers are awesome help. jay was awesome
Addison Hoover
February 25, 2019
This team is rock solid - used them for almost 3 years, and from Jessica and Levi, to the team that runs the location today, my sincerest thanks. They do a great job!
Kyler
February 8, 2019
Edit: I just upgraded my unit, at the suggestion of staff here. I got a unit twice the size of what I had, for less than twice the price. I was shown 3 separate units, and staff suggested the one I ended up getting because the price was only $4 month more than the other. Shout out to Alex and Jay for their professionalism, and their help. Found a deal online for this place, so decided to check it out. Spoke with the manager, Jazzul Holguin. Very pleasant man, very thoroughly advised me of everything. Cost, location, access and lobby hours. Rented the unit on the spot, and was only 2 places in to my search(out of 7) I would gladly recommend them to anyone and everyone.
Antonio Designer
February 7, 2019
Peggy McPhail
February 2, 2019
I continue to be a very happy customer! The facility is very clean and the manager is very customer focused. I highly recommend them for your self storage needs.
Ginny Pitcher
January 21, 2019
I was blown away by the size and cleanliness of the facility. The pricing is extremely fair and the management team is exceptional. In particular, my experience with Jazzul Holguin was noteworthy. He was thorough, thoughtful and very knowledgeable.
Jim Gaudet
January 8, 2019
Great Customer Service-Well Kept Facility-Very accommodating-Best Storage place in the area!
J F
December 23, 2018
Great storage facility! It is clean, well run and secure. The customer service on my last visit was fantastic thanks to the very helpful manager on site. I would absolutely recommend this location if you need storage near the Seaport!
Lola Howerton
December 15, 2018
The best self storage experience we have had to date - helpful and friendly staff, spotless facilities and reasonable rates for a city location.
Sophie (Sophie)
December 14, 2018
Maude St-Louis
December 14, 2018
Boston Seaport Self Storage is clean and easy to access. The manager Jazzul is very helpful and accommodating. We had a very good service !
cheyenne
December 12, 2018
Boston Seaport Self Storage is a great storage facility! It is extremely clean and organized. The entire process of getting and moving into my storage unit was very quick and I did not run into any problems. Jay, the store manager, is very helpful and nice. He makes sure you like the unit before moving into it, goes over the entire contract with you, and provides you with all the information you need. Overall, I had a very easy process and would reccomend this place to anyone looking for storage! Plus, the rates are great!!!
Edward Regan
November 13, 2018
Employee forgot to register my autopayment agreement. Almost got hit with a late fee.
Elliott Johns
October 24, 2018
Boston Seaport Self Storage made the online signup process smooth. When I arrived to sign the paperwork, the manager, Jay, was very friendly and informative, showing me around the facility and going over all the details of the paperwork.
Jane Marie
October 19, 2018
Very accommodating staff! Great facility!
Eric Golden Dana
September 12, 2018
A little far...but decent prices...good amount of space.
Al B
September 1, 2018
***ATTENTION*** DO NOT USE THIS FACILITY Has an issue with the login for entry...Office girl “Jessica” sat in her car and locked office while texting on phone. Refused to help!!?! I guess it’s paet of my $200+ rental fee....getting a hard time and no help from the office person
Dawn
August 11, 2018
Great location
Jake Bohenko
July 13, 2018
Owner sometimes takes a long time to answer questions
Siah
July 12, 2018
Sarah Hegarty
June 7, 2018
Alexander Sacarin
June 5, 2018
John Polcari
May 25, 2018
Seriously? You want me to write a self storage place I was just visiting?
Alan Shea
April 25, 2018
Good location
Tom Tango
April 1, 2018
Gregory Orzolek
March 8, 2018
Dana Munick
February 26, 2018
Arthur Ulloa
February 9, 2018
Laura Corso
January 14, 2018
Ty Dubois
January 4, 2018
Huge
Gwendolyn Deans
December 17, 2017
Anon Silpavuthi
December 11, 2017
Major Chaos
December 9, 2017
Burak Yilmaz
November 25, 2017
Dim Tonkov
October 11, 2017
Very new & clean, could perhaps open a bit earlier on the few busy weekends.
Ciiro Ina
October 7, 2017
Mike M
October 3, 2017
Willie Harris
September 24, 2017
Kanwaljit Singh Mangat
September 16, 2017
Best place for students to store extra things genuine prices awesome space
Michelle Mouw
April 24, 2017
Boston Seaport Self Storage is great! The general manager Jessica was very nice and accommodating. When we had an issue with our reservation, she helped us out and even threw in a free lock! 10/10 would recommend
Jennifer Roberts
November 2, 2016
I had a particularly stressful move and then a second move within two months. Jessica from this location is incredibly professional, worked with me to resolve some issues and was overall helped make a stressful situation much better. I'm not sure how she maintains her cool given that she's dealing with people who are dealing with what most agree is among the most stressful things in life. Thanks again to Jessica and to John who works there who is very helpful, friendly and courteous.
Edward Reiss
November 1, 2016
Well run, good hours but they have been pushing prices since the sale, getting expensive. I guess they count on people not moving for another $15/mo.
Chris B
September 17, 2016
Fantastic place - very reasonable prices, good service. The whole thing is very clean, organized and well kept. My belongings were safe while I was gone :)
Gary Stearley
September 2, 2016
I recently moved from San Diego, Ca to Boston, Ma for college. I rented a Uhaul truck and an indoor storage unit at the Uhaul facility on Massachusetts ave in Boston. Once I arrived in Boston, I found out that they had rented my reserved storage unit to someone else by mistake and they didn't have any units available that would fit all of my stuff. After dealing with them for nearly 2 hours, they finally found a unit for me. I pulled the truck into the loading bay to start moving into the unit and accidentally locked the keys in the cab of the truck. I advised them and they were going to have someone help me. After another hour plus, one of the workers comes out and literally YELLS and CURSES at me for being so Fu......ng stupid for locking the keys inside and that I better call a locksmith to come and let me in. I told him that my phone was also in the cab and he told me to use my head........... And to go in the office and call one. So, I walked into the office, cancelled the unit and got out of there asap. I have never felt so disrespected. They are the rudest, most disrespectful people. No customer service at all. AVOID THEM AT ALL COST !!!!!!!! After leaving the facility, with nowhere to take all of my things, I went to the university and my guidance counselor told me to come to The Boston Seaport Self Storage. OMG !!!!! What a difference !!!!!!! From the moment I drove into the parking lot, the beautiful landscape, new, clean building, in a much better area. I was so put at ease. I entered the lobby and was politely greeted by Jessica and Alanna. They were so nice, so professional, so helpful. They spent time going over pricing and size options, walked me around the facility and showed me several units and helped me pick the perfect unit at a GREAT price. They went above and beyond to make sure that I got the unit that I needed, offered me a great monthly rate and made an already complex move, so much easier. They even took the time to help me locate a nice hotel in the area. WOW. Who does that ?!?! They made me feel so welcome and gave me a crash course on the area and the places to visit, eat, all that. Jessica and Alanna are definitely a true asset to this facility and this company. If you are in need of a truck rental, a clean, safe storage, all the moving and storage supplies that you need, with a pleasant, courteous staff, that are all about their customer service and satisfaction, then The Boston Seaport Self Storage is definitely the best place to go. Thank You So, Very Much Jessica and Alanna for Everything !!!!!! You guys are the best. The company is so lucky to have you on their staff !!!!! G. Stearley
Eduardo Garcia
May 10, 2016
I'm leaving my stuff there during the summer. People there were so chill and welcoming, helped me through everything. It's such a great and convenient place
Donna Marie Crossman
June 10, 2014
The facility was beautiful and state-of-the-art! Very clean and well lit. We had to move our stuff in after business hours and the self-help kiosk was very easy to use. The music playing in the facility was a nice touch! Almost made moving fun :)
Thomas Stuart
May 28, 2014
This review is for truck rental, NOT for self storage although the facility was in fantastic condition and I would definitely try them for storage based on my experience with them. I called frantically at 5:00pm the night before I needed a truck in the morning for a last-minute move. They were only there until 6:00pm and I could not make it. They had a truck that fit my needs and they were the closest place so I really wanted to work through them. Jim, who I believe is the manager, offered to come in early and rent me the truck the next morning 2 HOURS before they opened because he was going to be nearby anyways due to electrical work on the building. The actual rental experience was fast, convenient and the truck was in great condition. I've rented before through Penske at Home Depot in South Bay and their trucks are in worse condition even though they have lower miles. The truck came with a full tank so there was no, "Well you're at 5/8ths of a tank so you need to be there or we'll charge you!" Check in was easy, I just dropped off the keys and Jim emailed me the receipt. Jim is a stand-up guy, the service was fantastic and the experience was great all-around. Thanks Jim!
Dave Wc
April 17, 2014
We unexpectedly needed a place to store our house contents because our new condo wasn't done by the time we had to move out. The guys at Boston Seaport Self Storage were fantastic and very accommodating. The facilities are brand new and there's easy access. The machine in the entry to open up a unit on your own is futuristic (all automated, scans your ID, spits out a code for access to the place and then spits out a lock). The place is brand new and spacious. And it's always been easy to get in and out. Great for people that live local in Southie and anywhere in the Boston area. Can't recommend this place enough!
Gene Frechette
April 14, 2014
Clean, convenient and helpful service. The manager Jim is a valuable resource for my business. I use my locker to operate my business from, accessing it nearly every day. The hours are convenient and the front conference room is invaluable for my book keeping sessions. Conference room has a computer, free wifi, Direct TV and wireless printer/copy/faxer! Awesome!
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