Reserve a Unit
10 feet by 10 feet Storage UnitMedium 10'x10'*
plus First Month Free
10 feet by 10 feet Storage Unit10'x10'* Storage Unit
- Climate Controlled
- 1st Floor Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
376 Hathaway Rd
New Bedford, MA 02740
Office Hours
Monday: 9:30 AM–6:00 PM Tuesday: Closed Wednesday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Pay Online: Our facility accepts online payments to save you time.
- Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
- Deliveries Accepted: Have items sent right to our facility to save time and hassle.
- Resident Manager: There's a manager on site for added peace of mind.
- Moving Labor Assistance Available: Pack up your things and have SML's moving and labor team move them for you.
- Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
- Storage Protection Plans Available: Breathe easier with our SureSmart Protection Plan.
- Military Discounts Offered: In recognition of your service, we are happy to provide a 5% military discount to active duty military at move-in.
New Bedford, MA 02740
Office Hours
Monday: 9:30 AM–6:00 PM Tuesday: Closed Wednesday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday: 9:30 AM–6:00 PM Tuesday: Closed Wednesday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Justin F Oliveira
June 18, 2024
Tammy Hansen
May 21, 2024
Look at many different storage places this one is so clean and the management is great taking care of everything
Xavier Betancourt
May 8, 2024
Danny Alfaiate
April 5, 2024
Angela Costa
March 24, 2024
I rented a unit online on a Sunday and It was so easy! Everything was all set and ready for me to move! Definitely recommend
Luis Serrano
March 18, 2024
David Stout
March 5, 2024
Very helpful and professional employees.
C
March 5, 2024
All we wanted was a legitimate place for a legitimate price. So fast it's been a very straightforward transaction with CubeSmart (which has been hard to find elsewhere). I'm glad we shopped around and waited until we found something we were comfortable with. So far so good! I'm hoping the future price increases are reasonable. That's the only thing I'm nervous about. Otherwise, we are very happy!
Juvenal Rasteiro
January 25, 2024
Ilena Love
December 27, 2023
I did the process completely on line and hate that you have to have liability coverage on your unit. I don’t need it don’t care to have it but am forced to pay it which is on top on the normal pay for the unit per month, so the clarity of pricing is not there. I went and there was a lock already on my unit and I was confused as to why as they told me my unit was ready to go. I came back the next day and was told I should have gotten an email with the code for that lock, again they never told me that any lock would be on my unit when I signed. I checked my email and received those instructions at 8 am, the staff told me they send it out immediately following payment for the unit and there systems showed it being sent out the night before, so slow processing times on important emails. Had I actually received it I wouldn’t have to wonder if they were selling units others already had. The staff was friendly but condescending telling me I should’ve known by the email (I didn’t get until a few hours ago) and that liability coverage cannot be cancelled (despite the screen shot I showed him from when I filled out the lease). All in all poor customer service from this storage facility
Andrew Dos
December 5, 2023
Gate has been open for a week + now,over the summer multiple units were broken into and no one was notified, nor did they even notice for days. All of this and the price just went up by more than 30%. We left and won’t look back.
Erin Stewart
November 30, 2023
Shana Gregorio
October 28, 2023
My experience was good at first but after having my storage for two to three months they upped the price and I was told they do that every three months, which was never said when I opened the storage. I changed my payment date and I set my payments for auto pay. I ended up having to pay through the automatic voice messaging system on the phone and they still try to charge me for that last months and for the current month with late fees because they made a mistake about my payment date change and that it was set for auto pay. I wouldn't fall for there deals because it's all bogus. Save yourself from a headache.
damien amaral
October 28, 2023
Prices went up after 4 months. Not worth it to me. Now a 10x10 unit is $169.
Sally Erickson
August 15, 2023
They were clean, no hassle, when there is some one there they are nice. Price increase defiantly gave me the incentive to get my stuff out.
Dee Ortiz
August 13, 2023
Richard Sargent
July 9, 2023
I visited two of CubeSmart locations in NewBedford MA. The Customer service was excellent at both locations. Quick & Easy process. I chose the second location only because I preferred a storage cube I could pull up too.
Noe Oliveira
June 26, 2023
Kristen Moxley
May 27, 2023
I’ve never used a storage unit before, but I’m so thankful I chose this CubeSmart location. Since day 1, Derek has been extremely helpful, professional, and kind. He was always available to answer any questions I had and we would always have a friendly chat when I’d go to pay my bill. I’ll be moving out at the end of June, and Derek already walked me through the move out process and I’m all set for that day! He made everything simple and easy. Definitely recommend. And if I need another storage unit, I’d come back to CubeSmart on Hathaway Road.
Dan
March 28, 2023
On day 1 of obtaining my storage unit, I was welcomed by a dead mouse & its feces throughout the entire floor of my unit. I addressed this issue with the front desk, who shrugged it off & took zero action to resolve my complaint. They said “every storage facility has this problem”. I left my unit empty, in fear of my personal belongings being destroyed. Cancelled after a couple months…
Dawn Barnett
February 20, 2023
Willis Macklin
February 2, 2023
Outstanding, place and very clean. Very nice people working there. Thank you
Jonny Bingo
February 1, 2023
Had a great experience with the Hathaway road cube smart. Stored my car there for several months. Derek the manager is the best . He's very knowledgeable about the business and all the nooks and crannies. My spot was spotless I definitely recommend this place for any storage
Cindy Matthews
January 30, 2023
Roe Mano
January 22, 2023
It was a very easy process. Thank you
Cecelia Fernandes
January 17, 2023
Bob is very nice, helpful and honest. So was Colleen. The grounds and storage unit are very clean.
Chris Perry
December 24, 2022
Very quick and easy set up. Derek did an excellent job and showed me the unit's location as well.
Yesenia Andino
December 19, 2022
Very good ppl very nice place
k grace
December 13, 2022
It's clean, & the young man in the office was such a sweetheart!
Raisa Doyle
September 16, 2022
Very clean staff ??
Jacqueline Cote
August 17, 2022
Treated terribly just from over the phone before l even set foot on the premises. After one month I moved out.
robert torres
August 7, 2022
Outstanding Great service
Vonny D'almeida
July 18, 2022
I love this place , i a nice self storage my only issue is they never clean (sweep) the floors and is always death rats inside the climate control units... people complain but they still dnt care .. they should at least leave the floors clean and check them once in a while ... I've been there for 3 months now and the amount of mice o saw there is ridiculous..
MUSTACHELUVVA14
May 3, 2022
Jess Berberena
April 19, 2022
Jamie Barbosa
April 9, 2022
Awesome unit, nice and clean and great customer service
Cameron Fryer
March 29, 2022
Kirk Hellmuth
March 16, 2022
Patricia and Garrett were great. Will return again.
chris celletti
March 6, 2022
Safe secure and easy process.
Michael Correia
March 5, 2022
Excellent service all around. Patricia & Garret were both always helpful with any questions or concerns I had during my stay. There’s a few options in the area for Storage, but ultimately I chose CubeSmart as the pricing was really fair, and they had a good selection of different size units as well as climate control… which was something I needed. Closing out the storage unit was quick and easy, just make sure you clean out the unit fully, take a few pictures to show the front desk and that’s it. Doesn’t get much easier than that. I can only speak for myself, but based on my experience I would definitely recommend the CubeSmart on Hathaway Rd.
Theresa Cleveland
February 11, 2022
Penny Berryman
February 5, 2022
Very nice staff. Easy to rent. Overall an enjoyable experience
Mary Pinarreta
January 25, 2022
The service, location, price, staff availability, and overall experience was excellent. I would use again when needed & refer family & friends. THANK YOU ALL.
Susan Souza
December 30, 2021
Administrative people we helpful. Easy access, and convenient, however Iyou will be forced to get insurance for an additional monthly fee. We should store at our own RISK!
Kristina Gramazio
December 2, 2021
This place has no sympathy for anyone ! I lost my whole apartment due to a fire, living in a hotel with 3 kids and then new owners take over and up the prices to everything. I had the smallest unit available and I was paying 30$ for it and they upped it to 60 something. They call and call and don’t care what your going through all they care about is getting money and adding Fees and upping the prices . Never met such cold hearted people in my life. HIGHLY DO NOT RECOMMEND!
George Raposo
November 2, 2021
Patricia was incredible with her customer service at the Hathaway rd. CubeSmart. She was AWESOME !!!!!!
A J
October 28, 2021
Staff were very pleasant and accommodating.
Marianne Oien
October 13, 2021
Patricia, the manager was very helpful when I wanted to downsize my unit. She found something right away and let me have a few extra days to vacate my unit, ( being willing to prorate by the day). She really cares about helping customers with what they need. And she cares about the upkeep of the facility. She seems to work very hard and is easily available. She has a great work ethic! I would recommend cubesmart storage.
Nancy Chin
October 12, 2021
People were very nice storage container was clean recomended
Sukru Boztepe
October 8, 2021
Fe Giordano
October 8, 2021
Clean secure an the staff in the office is amazing very helpful throughout the whole time I had the unit an I will definitely use cube smart again in the future
Steven Correia
September 24, 2021
Clean facility. Ease of use.
Dennis Rego
July 26, 2021
Very good
Juan Alegria
July 24, 2021
Scott Steele
July 21, 2021
Building was clean, convenient hours, great staff
Tina Salamanca
July 8, 2021
Easy location, easy access
Nicky Lee
June 13, 2021
Peter Duquette
June 2, 2021
Looks like a nice place to stop your stuff.
Geraldine Alongi
May 25, 2021
Alécio Soares
May 11, 2021
Scott Piva
May 9, 2021
Jeremiah Picket
May 5, 2021
Nick at the front was amazing. Couldn't ask for a better experience.
Laurie King
May 5, 2021
Nick the manager is awesome.
Amanda
April 28, 2021
Absolutely terrible place. 10/10 do not recommend. Had storage there for a year and a half. Bought a house, needed to cancel the unit.. on moving day found mouse droppings everywhere. Ruined a bunch of our stuff. Told the associate who worked there, did not care... told us to go through insurance as we did and the insurance and policy of company are essentially useless... they only thing they could do was refund for a month LOL. Guess this is how we do business.
Brian Nastasia
March 31, 2021
MARGARETANN RICE
March 26, 2021
Very clean, reliable climate control. East access.
Jose Pereira
February 24, 2021
Manager was a very professional with a customer's,units very clean
Christine LaFreniere
January 25, 2021
Jossy Tiru
January 17, 2021
Very good excellent services
Mark Blouin
January 13, 2021
The staff! Though I enjoyed the security, it was also breached twice. Once doing damage to the door and both times destroying my locks.
Heather Crooks
November 7, 2020
The unit was clean and secure, the only reason I moved out was the dramatic price increase
Paul Sylvia
September 9, 2020
I was a satisfied customer for 5 years until the price kept going up after cube smart took over. I occupied a "climate controlled unit" which I paid extra for each year, 7 years in total. I finally got tired of the monthly rate ($320 per month for a 10x15 unit) and decided to move. When I entered my unit I saw immediately that there were mouse droppings all over my belongings. I mean ALL OVER. I found a dead mouse during my move in one of my boxes (that had been chewed through) and the stench was horrible. I also found mold on much of my wooden furniture. I don't know how I would have mold on my furniture if this was a climate controlled unit. And before everyone starts making an argument about the mice, I had ZERO food products in my unit. ZERO! I won't mention the insects I saw while removing my belongings from this unit. As a result, many of my belongings found themselves at the city dump which I had to pay for of course and wasted hours waiting in line on a Saturday. I also realized that even though I moved out on 9/5/2020 I would be charged for the full month. I guess they need the extra money to feed the mice.
Liliana Silveira
September 6, 2020
The cleanliness and flexibility of the location is great. I love that there is insurance and security assuring me that my items are safe.
Bennie Wilkins
July 24, 2020
Two of your what
Jonathan Correia
June 30, 2020
Very pleasant experience. Staff was professional and cordial. Facilities are clean and well kept.
ramone silva
May 28, 2020
I did everything online, i got just what i wanted, easy access to get in and i feel safe and secure with my storage stuff. I only went in to meet staff my first time, super friendly staff. Thank you
Charlene Killion-Tilden
May 4, 2020
Billy Baez
April 6, 2020
Rafael Perez Rafael Perez
February 29, 2020
matheo olmos gt
January 15, 2020
Gary McGowan
January 7, 2020
Dennis Beck
November 20, 2019
Bonnie Gill
November 14, 2019
Roger Race
October 17, 2019
Clean Nice people
Brooka Blount
October 2, 2019
Great place
Brian Spilner
September 1, 2019
Jimmy Leandre
August 22, 2019
Shirley Quinones
August 19, 2019
Lisa Ribeiro
August 16, 2019
Erica Rodriguez
August 2, 2019
Myrandah Randall-Herron
July 15, 2019
Great staff and no hassle to get a strorage unit.
Katopilla
July 13, 2019
Joe t
July 11, 2019
Sara Jones
June 29, 2019
Nice and clean and reasonably priced
Jerry Sommer
May 28, 2019
Nick was exceptionally personable and a pleasure to work with. He took the time to show us the unit we would be renting as well as offering to hold the unit for a week until we were ready to start renting. The staff is A+ here! The unit overall was in fair condition, I did need to vacuum it as it was very dusty, but otherwise no issue. The complex looked to be well maintained, and secure. I would suggest a quick sweep or to utilize a leaf blower to clean the units between renters. The only thing holding up a 5 star review are the fees. There was a fee to start renting the unit, as well as a fee associated with the rental insurance. I feel that there should be a cost of doing business included in the monthly rental, and that should not include gotcha administrative fees.
Chanel Williams
April 20, 2019
Ruben Pimentel
April 13, 2019
Excellent service!!
Jonathan Munguia
February 23, 2019
Bruno Pereira
February 3, 2019
Great prices. Good location. Good managers. Overall A+
Gary McGowan
January 27, 2019
Our company representative met with Nicolas Angel yesterday 1/26/19, who gave us superb service! Nick was pleasant, informative, and polite, which enabled our decision to go with CubeSmart New Bedford an easy solution. Thanks again Nick! Sincerely, Gary
Jessica C
January 19, 2019
Both Nick and Nick has both helped with my decision to go with Cubesmart storage in order so that I could have been able to help a friend. They honored me the online deal in store and was able to reserve the cube and their on site rental truck with a small fee to use for moving day. It was very convenient. The cube we got was a 10x15 outside for easy Back up and unload giving it was no building in front only drive lane between storage which it’s a plus! Also notice our storage unit has a electrical outlet and a light fixture one on each side wall, which it’s great now for the early sun down when needing to stop met our unit at night. All around it was a expectational well of a service provided by Cubesmart. Thank you guys
Macho R
December 30, 2018
Excellent staff, excellent experience and even better is the excellent prices!!
Yvonne Wilson
December 27, 2018
Jermaine Tirado
September 22, 2018
Hi,I had went to the Cubesmart in my area of New Bedford ma. as I needed the storage an the service was pleasant.The gentleman spoke all the details an options so that it was a smooth understanding an led up to a easier decision for me to decide what best suited me.
Erin Mcgowen
September 22, 2018
Nick nice person n easy to talk n I happy how it was clean places
Andrea Gonzalez
August 31, 2018
Good prices
Kara Sturgeon
August 20, 2018
Clean and well maintained. But u definately pay for it.
sgtggp
June 25, 2018
Carolynn U Baker
June 18, 2018
Tommy Nichols
June 7, 2018
Had such an excellent experience at cube smart. Nicholas who’s the general manager was very friendly and extremely helpful when it came to handling questions I had.
Kevan Connery
May 27, 2018
If you're looking for storage in the New Bedford area, look no further. The prices are good and the facility is clean and secure.The manger Nick did a great job and is a true professional...he even held the unit for me at no charge until the day I needed the unit. Top notch all around! Thank you.
Misty Heroux
April 29, 2018
Such a great experience. The General Manager Nick is amazing. Friendly, helpful. Great place. Great people ??
Ryan Souza
April 11, 2018
Amazing staff, Nick made me feel well taken care of. Nothing wrong with my unit at all, dry, clean, mice free! Would definitely recommend
LaShauna Barboza
March 19, 2018
Nick was great! Friendly, helpful, and professional.
Lionel Goncalves
March 11, 2018
Lina Vieira
March 9, 2018
Amy Case
January 20, 2018
Very friendly personnel! Moving can be stressful and this is one thing I didn’t have to stress about, because they made it easy to do business with them.
Mike Deston Carpentry
January 20, 2018
shirley tavares
November 16, 2017
I have lived in New Bedford all my life and had to use storage units for some reason. When I was told about the CubeSmart Self Storage Units I said to myself it's just another Storage place. I was wrong, it is The Storage Unit. Clean, convient, and more so i was treated and greeted with the up most respect. I feel confident my belongings are safe. I rate this place with a 5 star. Hats off to Joseph.
Jim Lackovich
October 25, 2017
Clean
Sandra Caetano
October 23, 2017
Justine Rocheleau
October 17, 2017
Jose Robles
October 1, 2017
Quiearna DeGrace
September 14, 2017
Luis Castro
September 11, 2017
Margarete Santiago
September 9, 2017
Not only do they keep taking up my rent every few but I'm in the process of moving my stuff out and keep finding mice poop all over my stuff! I should've just waited for Uhaul to have a unit available for Me! I will never use this place again!
Kara Tetreault
September 8, 2017
Jonathan Da Costa
August 15, 2017
Kara Anacleto
August 2, 2017
Shaunna Clemens
July 18, 2017
Jennifer Ferreira
July 12, 2017
Jef Custis
April 28, 2017
staff is very polite and helpfull, unit was clean and dry
Robert Massoud
February 21, 2017
Excellent service; very attentive service representative at the location.
Alison Mello Author
February 1, 2017
HORRIBLE if I could give zero stars I would. We had been told we were all set for our military discount. Then when I discovered we still weren't getting it we went in again and spoke to someone they told me I had to have my husband show his ID yet again. He's already shown it twice and my military spouses ID isn't good enough. I feel like they were just pushing us off so they didn't have to give us the discount. When I finally lost it and complained they told me they would prorate the discount back as far as they could to get us our money back because we've been over charged for so long now and now that I'm ready to cancel my account and bring up the overages they don't want to prorate it even though it's what I was promised. I would never treat my customers the way they are treating me.
Spooky
January 18, 2017
Felixia Harden
January 4, 2017
Rachel Tavares
January 2, 2017
I'm not ever able to use the unit i pay 200 a month for ... they were going to let me know about 24 hour access I"m a manager and don't get out till late also live an hour away.... so it is imperative its been 2 months asked about the access 3 times .. i haven"t got a response... But they are sure to call and let me know I'm late paying a unit i cant access..
Ross Macedo
December 18, 2016
Great experience awesome customer service. They beat every other storage facilities prices. It is a clean and new facility also. Definitely will be a return and loyal customer!
Sue Demers
December 5, 2016
Very nice manager who showed me around and provided all the info. I was looking for. In fact, I was so impressed with the security and the facility overall - that I did secure a unit. My only issue would be that when anyone is dealing with a customer - take care of that customer before moving on to others that come into the office. Customer Service 101 is to handle each customer in the order in which they arrive. I was there over an hour for business that I think could have been done in 20 minutes at the most. Other than that - very nice place! And I look forward to my time associated with CubeSmart!!! :)
Ulrick Longchamp
November 24, 2016
I believe his name was Joseph but He was awesome! I got the storage space I needed and the service was great!
chastity melara
November 9, 2016
Was impressed by Joseph knowledge and friendly help!
suzeanne roque
November 8, 2016
Damon is such a great guy .. Thanks for the great deal and information !!
Jobs Available
November 8, 2016
I walked into Cubesmart not to sure about how my experience was going to go. I read a couple of the reviews online so I figured I would give it a shot. I must say I am so HAPPY that I decided to rent my storage unit there. I've never had such a great customer service experiance in my life. Joseph A. Was so unbelievably helpful and knowledgeable. He helped get me everything I needed in a timely manner. He was extremely pleasant and easy to talk to. I recommend Cubesmart for anyone in the New Bedford area. Make sure you ask for Joseph he'll take great care of you!
Christina Barnaby
November 2, 2016
Joseph was awesome helping me get a storage unit. Thanks
Pam Houle
November 2, 2016
Joseph was very helpful..great storage facility..l would highly recommend checking them out!!
Cynthia Barrows
October 26, 2016
Walked into this location today with my husband, we had a few questions. Spoke with Joseph, who was extremely knowledgeable of the company. Not only did he answer all of our questions but the property was very clean.
kelly couto
September 26, 2016
Great experience. Great guy. Damion's the best !!!
Andrea Marks
September 8, 2016
Absolute worst place to deal with. Will empty both of my 10x10 storage rooms ASAP. The rates were already high before Cubesmart took over and sure enough the new company raised the rates again !!!! Will NEVER recommend this place to anyone !!!
Bertha Rainville
August 25, 2016
If I could give a zero rate I would....cube smart took over from storage pro s...They have raised the rates,charge one to make a payment on line or via phone....Will get out of unit as soon as I find another.. DONT BOTHER RENTING WITH THIS COMPANY!!! !
Lauren Richard
August 17, 2016
Easy and convenient. I booked online and went to the storefront and paid and got my unit same day. Customer service was great and the prices were lower than other storage companies in the area. Unit was clean and empty upon arrival.
Jessica Travers
July 28, 2016
Worst storage place around, they have mice and roaches. I went in to get some things out of my unit and found both mouse poop, and roaches on my stuff. As well as chewed up items of mine. When I told the management they said that there is nothing they could do. Just call the insurance company and figure it out. Seriously how is that my problem? They should have to get me help to remove all my stuff, and now my couch and my bed is ruined and all my clothes that are in there have to be washed if it's even salvageable. I will never ever use cube smart again and no one should!
Stacie HALLAL-MOUSSA
July 26, 2016
The BEST EXPERIENCE CUSTOMER SERVICE EVER!!! I Would recommend you EVERY DAY!!!
Cheryl Deane
July 8, 2016
Fast, easy, friendly, and very helpful. Thank you!
Jenn Cordero
September 27, 2015
Only thing that was good about the service was my storage was clean. Everytime I would go there to pay on my storage during open hours, low and behold they were never opened. Always had to talk to the service line that picks up after no one picks up there. Also i went to close my storage a few days ago as the manager was leaving once again cause there never there. Takes my info tells me he will handle the close of my storage. Well i called the next day at 930am when they say they open, no one was there to pick up the phone or even get there service line till a lil after noon. Once again the service line informs me that my storage was never closed & still active. That they will process it and send an email to the storage facility that they should contact me some time in the day to comferm everything. Yea three & half hours later i get the call. Never again will i go back to this storage. How you run a business when your office is never open.
Jarryd Blanchard
December 15, 2013
Very helpful, but having some trouble paying online. I would recommend this facility.
Don Garcia
October 1, 2013
I love it
