Reserve a Unit

10 feet by 5 feet Storage Unit

$88.20^†/mo.

View Details & Hours

10 feet by 5 feet Storage Unit

Climate Controlled
1st Floor Access

$88.20^†/mo. online

$147.00 in store

$147.00/mo. in store

A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.

4251 Carpenter Rd
Ypsilanti, MI 48197

Brand New Facility with Premium Storage located near Ann Arbor!

Office Hours

Access Hours

Services at This Facility

Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.

Store Amenities

Online Payment Options: Skip a trip to our office by paying online.
Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
Deliveries Accepted: Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
24-Hour Video Recording: This property features video cameras.
Indoor Car Parking: Protect your vehicle from the weather with indoor parking.

Moving and Storage Deals

Moving Labor Services: Have the team at SML load and unload items from your truck or other vehicle.
Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.
Storage Protection Options Available: Protect yourself against the unlikely loss or damage of your belongings with the SureSmart Protection Plan.
Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.

Close Details & Hours

4251 Carpenter Rd
Ypsilanti, MI 48197

Brand New Facility with Premium Storage located near Ann Arbor!

Office Hours

Access Hours

Services at This Facility

Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.

Please provide your rental information

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Plant a tree for me!

We’ll plant a tree on your behalf, at no extra charge. How does this work?

Select the "Plant a tree for me!" box when booking your reservation to help plant a tree. After any applicable free rent promotions have been exhausted and you have rented your storage unit for at least one fully paid month, CubeSmart will plant a native tree in partnership with American Forests' Global ReLeaf program. Since 2010, we've planted nearly 100,000 trees used for reforestation and wildfire rehabilitation to help heal the planet.

American Forests is the nation’s oldest nonprofit conservation organization and is an influential voice for conservation and the environment. We hope that you’ll join us in creating a healthier planet!

You won't be charged anything to reserve this unit. No obligation – both unit size and move-in date can be changed. You'll receive an email shortly with your reservation details.

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Reviews of This Facility

Pete

December 20, 2024

I have had a wonderful experience here at cubesmart in Ypsilanti. Location is great! Facility is very upkeep and clean! Dona is a sweetheart and so much fun to talk to. She always greets me with a smile whenever I’m there and always helps me with any storage needs! If you’re looking for a good storage unit this is your place and ask for Dona! Joe

Nancy Restuccia

December 20, 2024

Amazing facility, super clean and very well managed- Dona is fantastic and goes above and beyond. Very patient and attentive, kind and communicative- professional as can be. The best around!

Chillbean Gene

December 20, 2024

I was having a hard time getting the cube paid up for, the holidays have been weird. I'm 4 hours away and the help that I was able to have is an hour. Dona was there with a secure option for us to successfully pay for the cube! Thank you very much for working with me I was very concerned on how things were going to be paid for! Happy holidays

Kristina Hudson

December 14, 2024

Dona was awesome and the facility is so clean always!

Justine White-Hawk

December 5, 2024

Good move-in deals, friendly staff, and easy to get to/move around.

Nariman Kasham

December 3, 2024

Terrible customer satisfaction for policy long time customer

Kate Roberts

November 30, 2024

Don LeFlouria

November 25, 2024

The first year went pretty well with no major issues. The old manager was nice and very helpful. Something happened to the old manager and now there's a lady in charge. She can be helpful at times. Here recently my 24 hours access keeps getting cut off. I'm told that it's an error in their system. The first 1-2 times was okay but it happened again 2 weeks ago. The manager Donna fixed it just for it to be messed up again a week later when I went to get some equipment. I called Saturday morning 11/23/2024 to speak with someone. The gentleman that answered the phone wasn't the nicest. He was able to fix the error in the system for me but didn't offer any sympathy after I told him this occurred again after being fixed a couple weeks ago... Any who, if you're looking for a reliable storage unit then I suggest you shop elsewhere because I am!.

Laura Gadzala

November 1, 2024

Incredibly friendly and helpful employees, very practical drive indoor access, flexibility to move from a smaller to a larger unit, amazing communication from staff - this is how it should always work

Jen Bachman

October 29, 2024

The facility is very clean, even the restroom! The staff are very helpful and kind. I always felt very safe being there when I needed to pop in for something in my storage unit.

Elle Jones

October 24, 2024

The ease of getting storage set up is awesome, the staff seems friendly enough and so like how self serve this whole place is. That’s why I gave 2 stars even though I really want to go 1. The 1 is due to the roaches. It looks all clean and bright at first but give it a bit with closed door and they will come take a look at what you’ve brought for them to crawl on. They have roaches. If you didn’t have roaches before storing your items here. You will absolutely have them upon moving out! That is why I’m giving up everything in my unit that has crevices of any kind, including my couch, my cat tree, a bookcase, a desk, and some boxes that weren’t airtight. Idk what was packed in those, but I know there are roaches in them now. This decision has costs me an additional month in storage fees since I cant just abandon what I don’t want and there’s no on site disposal. So now being new to the area I have to figure out how and where to dispose of these items and rent a truck to dump this stuff because my van is not about to become a roach mobile. I would complain to management but from other comments I see they have been made aware and I’m guessing have not done much to resolve it because when I say roaches crawling, I don’t mean 1 or 2 I mean enough to say, this clearly didn’t just become an issue. I’ll never do a storage unit again here or anywhere else after this experience. It’s a great concept but cannot and will not do roaches. I’ll edit with pics when I go to clean out. I’m certain that will be some there.

Angie Martin

October 16, 2024

they are very respectful and nice

John Parker

September 28, 2024

Benjamin Zeffer

September 24, 2024

Dona is a wonderful customer service woman who is adept at understanding customer needs and delivering solutions efficiently. She went above and beyond to make sure that I understood everything in the facilities. Dona is clearly an expert at what she does and I'm thankful for her assistance.

Hannah Ariel Camper

September 21, 2024

My time at cubesmart was very temporary, my belongings were stored 3-4 weeks. I loved that the initial contact and setup was done all virtually and no contact needed. It was a smooth transition… customer service was also great and informative!! The reason for the low review is due to the office Manager Donna. When I was half way through moving out of the unit we spotted a bug and upon further inspection we found out it was a roach. I had never seen a roach in my lifetime and it felt like the earth stopped moving. I was scared… the only thing I could think of was to bomb the unit and bomb the moving truck that my items were on. So we bombed them and returned after 4 hours to continue. That’s when I realized the tops of the units are opened for air ventilation pretty sure it’s about 6-8 inches of just open spacing that connects to each unit. My heart sank a little because even though I’m no pest expert, my common sense told me that the bugs probably just evacuated during the bombing but could’ve returned when it was safe. Me and my family moved the rest of our items into the u-haul and only spotted two more roaches which were dead probably from the bomb but not sure. We then decided it’d be best to bomb our u-haul once more for good measure seeming how bombing the unit was probably useless. We moved our stuff into our new home and bombed again… we were just to nervous and didn’t want to take any chances. We also laid home defense around the home and put down diatomaceous earth everywhere around the home before unpacking. 2 weeks went by with no sighting and I thought we made it out safe and I was feeling so thankful. Then I seen a roach crawling on my closet door, instantly knew we had a problem. I instantly got online to figure out a solution before I had to deal with an infestation. So I bought some products and contacted cubesmart by email to let them know that someone in that building has brought in roaches so they can also do their due diligence. Donna contacted us back and left a voicemail, we went back and forth playing phone tag for a little over a week and a half. During that period another roach was spotted and the concern for the situation grew desperate & I dreaded the war ahead. Finally got in touch with Donna yesterday and was met instant attitude and snarky remarks instead of being sympathetic to my unfortunate experience she insinuated that I could have brought them their myself. She insisted that her pest control guy came out and said their were no evidence in the building of roaches, I asked if she had seen the dead ones in my unit and she said no and she believed her guy and that he had lots of experience. I then asked if the other units were checked and she said that her guy knows what he’s doing. (so that’s basically no) She stated that they have bn their for 3 years and that I am the very first person to ever say they found bugs in their units other than a few rolly pollys or spiders occasionally, kinda funny that she said that after reading other customer reviews. I told her I had proof and had pictures that I could send over as proof because I have no reason to lie, she said I could send them over but it means nothing, how does she even know they were taken in the unit. I was appalled that she was insinuation I was lying I couldn’t believe it, it almost felt like she was defending herself from an attack. I wasn’t blaming her or cubesmart for the roaches, it was clearly brought in by another customer and I was trying to help them and see if they were willing to just compensate me for the products I paid for or even just the month rental cost that I spent seeing how now I have to deal with a very expensive problem!?! I said back to her well how do I know you and your guy aren’t lying about not finding any bugs?! She immediately got triggered and told me the line was recorded. I was pleased to hear it because I hope district management goes over the call to bare witness of the poor customer service and the way that she treated the situation. I hope they resolve the issue & let Donna loose.

Robert Sheetz

August 31, 2024

Darrell Thompson

August 27, 2024

Camden Sutherland

August 8, 2024

The entire experience I had renting a unit from CubeSmart was seamless. Quick, efficient customer service, and easy to use mobile options made my need for a temporary storage unit a breeze.

Robyn Scott

July 31, 2024

Dona at cubesmart has been an absolute angel! She has been so patient and hardworking on the problems that I've had left by the previous manager not taking my concerns seriously. I had already spoken to an attorney, but Dona stepped up and took charge and actually put things in motion. It is because of her that I canceled legal action. She has amazing customer service skills and is an all around amazing person and she really worked hard to put me at ease. If I could give 10 stars for Dona, I most definitely would!!

Priyanka Jacob

July 28, 2024

Our experience in starting out with Cubesmart was great! We found the starting information we needed online, explored the facility and had all our questions answered by Dona. It was a smooth reserving and storage confirmation process! Thanks! :)

Saleh

July 21, 2024

The units were clean. Prices were comparatively cheap. All in all I would recommend!

Desi Garland

July 19, 2024

The pricing is reasonable, and the service is very helpful. However, it is concerning that there is a FEE for making payments online and over the phone. This is an unnecessary additional charge, especially considering the cost of the storage unit.

patrick obrien

July 13, 2024

THIS BUSINESS IS SO KIND AND COURTEOUS AND I WILL TELL MY FRIENDS ABOUT THIS PLACE I WILL GIVE THEM THE THUMBS UP ALL WAYS

Ron Kato

July 11, 2024

Great service. Highly recommend. Dona was very helpful. Thank you Ron.

Marisa Roberson

June 28, 2024

Dona was excellent she helped us out in a very difficult time. I appreciate her professionalism so much. Thank you so much ??

Jacob M

June 22, 2024

Dona is a lovely woman and a great manager. She goes out of her way to help others and have personally witnessed other people praise her good customer service and personable demeanor. She she be put up for a promotion, and other CubeSmart managers she emulate her service. As long as she is here I’ll be a customer!

Halla Dari

June 22, 2024

I’m very satisfied with the customer service. Donna and staff are very helpful, provides exceptional customer service. Donna has gone above and beyond. Love my unit and the space. I’ll definitely be there long-term as long as I need Storage.

Viviane Shammas

June 21, 2024

Go elsewhere. The place looks new. The initial rental was with a male manager who was friendly and reassuring, but had lots of extra fees to get going. The manager now is a woman with white hair who is extremely rude and has gutter level customer service. The rent increases by huge amounts and customers are treated like they are stupid trash. Lots of better storage places to choose from. Nobody needs this.

Anna Miller

June 15, 2024

The service here has been excellent! Dona is SO kind and helpful. The unit is clean and the free moving truck to use locally was a huge bonus!

Juan Brown

June 2, 2024

Todd Whalen

May 25, 2024

Kevin is an awesome person. He runs the store with positivity and excellent knowledge. Truthfully, there’s many storage places, but I would definitely come back because of Kevin and the good experience I’ve had with him. My business partner Joe says the same thing. The place is nice cause it’s new, so that’s good. But as I stated a little bit ago, the people make the difference.

William Talbert

May 5, 2024

Richard Mas

April 30, 2024

Kevin was amazing, great service all around. Very professional, courteous and an absolute joy.

Patricia D

April 13, 2024

Donna is rude and unprofessional.

Brook Corcoran

April 8, 2024

The manager Kevin as well as your facilities !

J. Lewis

April 7, 2024

Great service! Kevin is a great guy: really friendly, great interpersonal skills, and a natural enthusiasm for the work he performs.

Caroline G. Adams

March 29, 2024

I've been a customer at this location for almost two years and had a wonderful experience with management when I moved in. I'm not sure when the staff turned over, but I have recently had a terrible experience with the new manager named Donna. I called to make payment arrangements on my unit, as I was less than a month behind. Despite my being calm and asking questions for the sake of clarity, Donna frequently cut me off when I was speaking, raised her voice to me several times, insulted me in a myriad of ways, and inferred that I was stupid. One might have thought that I owed her, personally, the rent on my storage unit. I don't think I have ever experienced customer service that was so degrading and humiliating. People get behind on their bills, it happens, but that does not mean that your staff gets to belittle customers as a result.

Christie Brighton

March 23, 2024

The unit was clean and the staff assisted me with everything and showed me where everything was even walked me to the unit I rented I was satisfied

Danu Highland

February 27, 2024

Down to earth people

dj weezo

January 3, 2024

They have gave me good service

Heather Allor

December 20, 2023

Great staff. Clean and beautiful storage unit. Very happy. Also, free moving truck a major perk

Tanea Hill

November 3, 2023

Nice clean insulated location

Kyle Anteau

October 26, 2023

The manager of the location I chose was incredibly helpful, and did a fantastic job making sure I had the information I needed to finish setting things up. The website had a lot of fees and prices that weren't mentioned up front or were pretty obscured, so that was a bit of a bummer but I'm overall satisfied with my experience.

Kathleen Williams

October 24, 2023

Every aspect of using Cube Smart has been a very positive experience. The care they have shown in my personal needs and for what I needed to accomplish has been excellent. Going through the turbulence I was experiencing, they made this very easy. In addition, the storage facility is impeccably organized. It is very clean, acessible and accommodating. There are moving carts available for needs that may come up. Personnel have been extremely helpful to me from 2 different locations. I recommend this facility highly.

Jennifer Kline

October 24, 2023

Way too expensive, better shop around!!

nikki r

October 14, 2023

Kevin is awesome. So friendly and helpful

Savannah S.

September 28, 2023

My belongings got infested with moth eggs and larvae here (yet they don’t allow you to take preventative measures such as using moth balls), and CubeSmart as well as their third party insurance provider was indifferent to the issue. I also found ants in the storage unit. I would not recommend storing your things here.

Kathryn Suminski

September 10, 2023

Good, clean facility. But my rent doubled in price within only six months or so- not worth it unless you only plan on being there a few months. Sad to see they don’t prioritize long term customers.

Jocelyn Jones

August 25, 2023

Kevin was the absolute best. He was kind and gave so much support and information. The units being indoor, temperature controlled and free for the first month really make this place wonderful! 10/10

Kronos2361

August 13, 2023

Easy access, great support; economical, and a great location.

Stephanie Truesdell

July 13, 2023

Kevin at the Carpenter location is very friendly- he was very helpful in any situation. Answered all my questions I had - he was really what made my experience so good.

Jim Eller

July 9, 2023

Nice new storage units. It’s a little on the expensive side compared to other places but it’s clean and the service there from the people in the office is prompt and helpful. I’d recommend this place if you want something nice to store your stuff at

DaMonte Bean

June 17, 2023

Great customer service, really nice and attentive!! easy to access and very nice facilities

King Douglas

June 15, 2023

Greg Mys

June 7, 2023

Kevin saved my day! I was struggling to finish the contract online because I was there before they opened and Kevin, with a big smile, rolled in early! He was helpful, reassuring, and got things wrapped up quickly before my helpers could arrive. Thank you Kevin!! Much appreciated.

Brook Corcoran

June 3, 2023

Kevin, the GM, was amazing! He was super helpful, very kind and willing to go to any length to help me and make my transition as smooth as possible. Thank you for all your help. I will recommend cube smart, to all my friend‘s.

Pat Cowan

May 25, 2023

Great people to work with, very clean facility! Kevin at the cubesmart in Ypsilanti, MI is especially terrific to work with and made the whole experience smooth and easy!!

Patricia D

May 21, 2023

Kevin is the most kindest and professional person I've ever met. The location is great. The place is clean and the units are fantastic. They have carts you can use too. I'm very happy to be storing my belongings here.

alex thull

May 15, 2023

A+ storage. The pull in for winter was very nice.

Takashi Ohno

May 15, 2023

Linda Parsons

May 12, 2023

So clean easy access great manager

Crystal Robinson

May 11, 2023

The customer service was amazing everything was quick and easy fast and convenient

Eric Lowe

April 29, 2023

The web site was so easy to navigate and set up my rental .

Daniel Perry

April 27, 2023

Quick sign on. New, clean and easy access.

Ruby Howard

April 27, 2023

Nancy G

April 26, 2023

Great unit. It was clean and ready to go when we arrived. Access to the unit and getting signed up was easy. Kevin has been wonderful-very friendly and eager to help. The free move-in truck was a real advantage.

Shelly Brown

April 25, 2023

Kevin is amazing !!!! He’s so kind and so helpful in every way! Feels good to be kind to someone in a business and they are kind back!!!

Leilani Wetterau

April 19, 2023

Good unit. Customer service is helpful. But, can only book 2 weeks in advance.

E Blair

April 11, 2023

Friendly staff and good prices

Duncan L

April 3, 2023

The customer service was awesome! Also, unit is clean, spacious and I felt safe while unloading my car. I have told my family and friends about this experience. I will use this cubesmart storage space again...absolutely!

Jessica Fuehrer

March 5, 2023

David Olson

January 9, 2023

Bad experience right from the start with a bad attitude from door opening. Not sure if I was just the wrong race or what but I should have walked out. Do not put your unit on autopay they think once you do that your money becomes their money and will withdraw after you are out and it is a major hassle to try to get a refund. Only reason is 2 stars and not 1 star is the facility is nice and new.

Kolette Allen

January 4, 2023

I’m sorry I don’t remember her name. The customer service was great. She answered all my questions and was ver informative. So far so good.

Monica M

November 24, 2022

Ian Babicki

November 16, 2022

I’d give this place zero stars if I could. The staff is terrible. They don’t even know if their indoor is climate controlled. I’d you have anything their now I’d check for mold damage. They had a hole in the roof and ruined all of my stuff. They are saying they are not liable but they are a brand new facility. I was there barely 6 months. Get your stuff out of here or go somewhere else

TYLER ANDERSON

October 25, 2022

The door opens with the velocity of 10,000 falcons.

Chelsea Lopez

October 24, 2022

They get one star only because I have to give them one to write this review. I had thousands of dollars worth of furniture damaged by mold. I cant even bring my 1 year old sectional in my new home because it smells like mildew and my son has Asthma. My insurance claim was denied because I don't know what caused it? They also charged me an extra month because they claim I didn't tell them I was moving my things out. They were made aware a week in advance. I also spoke with a woman that works there as she was doing a walk through of the building while I was moving my things out about the mold and me moving my things out. She told me someone else had the same issue in the same building which is climate controlled. My unit was 3019 so be cautious with your property. The man I spoke with when I first rented the unit was nice. After that the woman I spoke with on the phone was very rude.

ScorponicDragon M.P.T.

October 15, 2022

Clean and secure facility.

Jannetta Logan

October 14, 2022

Ashlee has wonderful customer service skills. She works hard and goes out of her way to help. She is exceptional. You need to hang on to her. Thank you.

Mohammad Imran

October 11, 2022

Ashlee was wonderful and explained everything in a very polite and understanding way. Unit was perfect and exactly what I needed. Would recommend to anyone.

Alexander Kroenung

October 11, 2022

If the staff are rude, don’t expect an apology from them.

Jaquel Sanders

October 7, 2022

Natalie Quinn

September 11, 2022

Great rate special, good facilities, good service. Small issue with ending rental but this was ultimately resolved without much trouble.

Nick LoParrino

September 9, 2022

Awesome customer service and super accessible units and hours. Tiffany, the manager, was extremely responsive, helpful, and personable. Forgot the keys to my lock one time and she personally drilled out my old lock and installed a new one. Couldn’t recommend more

Teja Azhane

September 2, 2022

Just very informative and polite

Eleanor Bundy

August 28, 2022

Service was great and the hours of the building/key code only access worked well for me.

Leysi Palácio

August 17, 2022

From the consult to the move in to move out everything was perfect! The manager was very polite and courteous from start to finish.

Rich Polikoff

August 1, 2022

Kevin, the manager at CubeSmart, has been awesome from the moment I contacted him. He's been helpful and kind during an extremely stressful time. I can honestly say that as long as I live in the region, I will only use this CubeSmart for storage, and that's entirely because of Kevin's kindness and professionalism.

Regina Seyire

July 28, 2022

The staff are very pleasant and welcoming.

Martha Lee Armour

July 9, 2022

The manager, Kevin, made all the difference in the world.

Nick Burris

June 6, 2022

I had spoken w/the manager (Kevin, I believe), on the phone, to get my unit reserved. I really liked the deal for 1st month free & the manager sounded knowledgeable & courteous. On moving day, things were taken to the unit & it was clearly the wrong size & not what I paid for. I didn't have any time or energy to get the issue worked out & needed it fixed asap. When I spoke with the manager about it, he found the problem & IMMEDIATELY went to go resolve the issue & find the nearest, correct-sized container. He called back within 10 mins, with a new, close by unit & the paperwork ready to sign, to switch to the correct unit. He said I needed to come by the office to do it & I explained that I might not be there before the office closed & he then, immediately, figured out a solution for how to do it over the phone. I have worked primarily in customer service, so I know that things happen, but what sets a place apart is in how the problem is handled. Kevin was extremely competent & helpful, in resolving the issue. Additionally, the whole place was spotless & I love the drive-in to my unit. Great experience.

Shannon Renaud

May 21, 2022

Manager was so responsive and helpful. I was able to reserve a unit online and less than an hour later I was moving my stuff into storage. The process was seamless. The facility is new & clean. I got a unit down an interior hall. It was hot, and being able to pull inside to unload was great! There are rolling carts to easily move stuff into your unit no matter where it is located. Would definitely recommend this facility!

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10 feet by 5 feet Storage Unit

10 feet by 5 feet Storage Unit

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