Reserve a Unit
5 feet by 5 feet Storage LockerSmall 5'x5'*
plus First Month Free
5 feet by 5 feet Storage Locker5'x5'* Storage Locker
- Climate Controlled
- Bottom Level Unit
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
242 S Salem St
Randolph, NJ 07869
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- Around-the-Clock Video Recording: Video cameras are placed throughout the facility.
- Outside Parking Available: Our outdoor parking is exceptionally convenient and accessible.
- Deliveries Accepted: Have items sent right to our facility to save time and hassle.
- Resident Manager: On-site managers allow us to provide superior customer service.
- SML Moving Crew Available: A little moving help goes a long way, and that's what you'll get with SML.
- Storage Protection Plans Available: Breathe easier with our SureSmart Protection Plan.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
- Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
Randolph, NJ 07869
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Kim Leno
March 25, 2025
Wonderful experience!
Misuleyvi Padron Moran
November 22, 2024
Very clean place . And the front lady is very friendly and professional. I love the app as well easy access to open the front doors
justin lejava
November 9, 2024
I had a great experience working with Shaniqua today. She was very informative about the different options for making payments and the processes of moving in and moving out of my storage unit. Her customer service was second to none, she had a great upbeat personality, was helpful and was able to answer any question I had. Shaniqua gets all the stars! With service like this, I will be using CubeSmart for my storage needs in the future, thank you!
N
October 29, 2024
I didn’t want to put a review because I’ve been part CubeSmart for a few years now, but this location has changed a lot, From the Lady manager who most of the time has an attitude when you ask her of concerns or a question, about the facility it hasn’t been kept like it used to of cleanings and the carts being in order in their proper place, in the elevator area is always beeping the alarm box things continue I will surely be out, customer service was awesome before I never had a problem, it’s a quiet facility and easy too manage not sure why the lady manager has always had an attitude.
Kathy Clyne
October 17, 2024
Dan R
September 30, 2024
After 5 months they raised the rent 30$!!!!! Not to mention their elevator was not working for 3 months. This place is a scam, I'll be moving my things out of here Asap... stay away
Gabrielle S
September 27, 2024
Jonathan Corriere
August 16, 2024
Easy to rent with the online option and app. Nice facility inside and storage space is exactly what I needed.
Lena Kristoff
August 12, 2024
Alejandra Dominguez
August 2, 2024
Shaniquoa I can’t thank you enough for all your help. She went far and beyond to resolve the situation. Her customer service skills are great and I would recommend anyone with any issues to talk to her. Thank you so much for everything I really appreciate it ??
Robin Donnelly
July 22, 2024
The process to
K M
June 6, 2024
Excellent customer service from Shaniqiuoa Silver. Very patient and kind. Highly recommend. Thank you.
Andrew pineda
May 22, 2024
Great customer service, Shaniqua was a great help at the location in Randolph!
Chris Mathews
April 26, 2024
Specifically with the front desk and staff. Very helpful and answers all questions. If anything unsure of it’s worth the time to stop and ask! Place is clean throughout and there are always carts available to help move boxes.
Stephanie Maldonado
April 12, 2024
Went there today for the first time. Shaniqua was very friendly and courteus. Made my experience easy and almost effortless. Oh. And let's forget the place was very clean. Definitely one of the best offices... so recommend
Alliana Montes
April 9, 2024
Amazing costumer service, felt like I was talking to a long time friend super fun and quick/ easy experience
Marnie Stark
February 21, 2024
Had a great tour and visit with Shaniqiuoa. Really pleased with her service and highly recommend.
Danielle Giordano
February 8, 2024
Do not rent here unless you want to waste a ton of money for someone else to ruin your things! I have been paying for a 10x10 climate controlled unit to store my belongings for the last 12 years. Not only has the rent gone up between $30-$80 a month the last 12 years, when I went to the facility to retrieve something I found about 2/3 of my belongings covered in mold (pretty much everything that wasn’t stored in plastic containers) The girl in the office that day (she was very nice, I will say that) took some photos and filed an incident report. The manager then called me the following Monday and basically informed me that CubeSmart is not responsible for damaged property, to contact the insurance. After a week of back and forth with the insurance company (Great American, which was the company CubeSmart suggested when we began our rental in 2012) they claim that the policy doesn’t cover any type of water damage. So I am basically screwed out of 12 years of payments (I started at $95 in 2012 and up until I termed my rental this week, I was paying $442 a month. Do the math, it’s over 5k, and that’s just for this year!) as well as the cost for all of my furniture and other ruined items I had to throw away. I could have just stored my belongings in my garage and ruined them for free. There is definitely a damp musty feeling in the building that claims to be “climate controlled” as well as mildew forming on the outer locks on multiple units near mine, as the pictures below show. I had brought this to the attention of an employee a few years back but she claimed the moisture was from the carpets being cleaned and the mold was “just dust”. The carpets have since been removed, if it was because of a mold issue, we were never informed.
Bill Cullen
December 24, 2023
Yeimi Leon
December 21, 2023
Iris Martinez-Campbell
December 8, 2023
The access to this facility was easy. The unit was clean and ready for us to store our things. I would recommend this facility.
gama1009
November 16, 2023
Friendly and polite reception by Shaniqiuoa 100%
Clementina Cullen
October 10, 2023
saad shah
August 15, 2023
Shaniqiuoh was a pleasure to work with.
Adrian Aschmann Jr
July 30, 2023
Nitasa Sahu
July 5, 2023
I'm very disappointed in the service today despite having good reviews. I was confirmed for my move-in day 2 days prior and the associate was very kind and did mention she wouldn't be there the day I arrived. I arrived this morning in my rented truck and saw the sign on the door that they would be open during usual business hours today, however, everything looked dark with nobody inside. After giving the office benefit of the doubt that they had stepped away temporarily, I patiently waited. After 20 minutes or so I called customer service and they attempted twice to reach the facility with no answer (I also left a voice message as well). Since I purposely waited to sign my documents in-person, I had to do it on my phone. It then gave me the access code but didn't work. So again, I had to call customer service to troubleshoot the problem and I found out the manager was sick and called out without a replacement. She said there was an issue with the gate code and was on the phone with the company to fix that so I stayed on the line and waited. Eventually, after more than an hour since I arrived, I got in through the gate and lost signal when I got up to my designated unit. I once again had to call customer service because the unit I was assigned did not have a lock/keypad. Since there is no service in the unit, luckily I had someone with me who went up and down to check which units actually had the green lock/keypad for them to check if it was the correct size and vacancy. Finally, after searching and lots of back and forths, a unit was open and I was able to get in, however, there was no light source that worked so moving in the dark was just the cherry on top. Overall, very terrible experience in many ways from beginning to end and extremely unprofessional not having accountability for your business leaving customers to figure things out on their own. Major props to Miguel A. for helping me through this whole miserable experience.
Olga Patricia Arbelaez
July 5, 2023
Clean, clear and easy access, very friendly assistance!!!
sandra serna
June 1, 2023
Kurtis Lee
May 18, 2023
I had a problem with reseving a unit. They resolved it quickly. Very satisfied with the customer service.
anup dut
May 9, 2023
Julie was awesome gave me a good deal.
Christina DeJong
April 2, 2023
I love using CubeSmart for storage! They are very customer service oriented and always try to make the process as easy as possible.
pablo Delcid
March 18, 2023
Cube smart is an amazing place to place you’re storage. Very clean presentable and kind and caring about customers. Saral was absolutely a helpful associate and explained everything in detail on how the place runs and for anyone looking a good cheap storage it’s definitely worth it here at cubsmart
R Chadha
January 8, 2023
Great location and space availability. Julie is amazing ! She is very helpful and will help you find the best unit suitable for your needs. Clean facility.
Miguel Molina
November 27, 2022
Spencer Beaton
October 2, 2022
I was able to book online and the staff was very professional when we arrived and even though we were running late on a Sunday, The manager walked me around the storage unit and explained the check in and out process.
Jacqueline Daiuto
September 27, 2022
Went in with an inquiry, gave them my number and I have had non stop calls from a bunch of companies that they sold my number to… the office is a mess and out dated. I went elsewhere and so much happier
Lyn Galvan
September 17, 2022
All the people are nice people
Andre Thomas
September 7, 2022
JAH LLC
September 5, 2022
Jean Scrocco
August 16, 2022
Always loved your facility. Still have aunit there just smaller than the one I vacated.
James Hatton
August 5, 2022
Very easy process and the office person was nice and helpful. Entire facility seems very clean with ample lighting.
JUSTEVA LANG
August 2, 2022
Excellent customer serving by Joey Modica, keep up the great work.
G Staff
July 25, 2022
Convenient close to my location
Mark Bishop
July 24, 2022
Customer service. Anytime i needed something, the staff helped me instead of leaving me to fend for myself
kevin marks
June 28, 2022
Professional, clean, and most of all, Julie is amazing, whatever she gets paid, it isn't enough....best customer service ever
Michael M
June 27, 2022
If you're looking for long-term storage, be warned: your rent will be subject to significant routine increases. Since signing up a year and a half ago, my rent has gone up about 50% (from ~$50 to ~$75). One tip: they require you to purchase insurance for your unit and will be happy to tack that on to your rent. But you can decline their insurance and find much cheaper third party options online. The staff has been great, but clearly Cubesmart's business model is to lure people in with low initial prices and then jack up the rent, assuming that most people won't want to spend the time/energy/money to relocate.
Edison Saenz
June 27, 2022
The place it’s very clean
Jose Zuluaga
June 22, 2022
(Translated by Google) This place is excellent. The manager Julie is special! Very friendly. It is very clean inside. Rent here! Rent here. (Original) Este lugar es excelente. Las manager Julie es especial! Bien amable. Es bien limpio adentro. Renten aquí! Renten aquí.
Jhon bautista
June 14, 2022
Marc Futterweit
June 2, 2022
Friendly staff. Easy to get in and out of the unit. No long term contracts
Mario Aguilera
May 10, 2022
(Translated by Google) Everything is excellent ?? thank you Thanks (Original) Todo esta excelente ?? gracias Thanks
Margaret Belardo
March 26, 2022
Eileen is fantastic! So friendly and so patient answering all my questions. Also, the facility is immaculate!
Thomas Moran
March 3, 2022
Well kept economy storage
Jose Rojas
November 19, 2021
Excelente costumer service. Very clean and nice Building.
Elaine Smith
November 14, 2021
Secure, clean premises where we felt safe, even if we were alone. Easy access. Remote billing and invoices. Available hand trucks for moving things.
mary flores
October 27, 2021
Super excellent customer service and a super clean place?????
Jeffery Stein
September 16, 2021
Cheryl Schey
September 7, 2021
The staff was very professional and patiently answered all my questions. The area is clean, safe, and well maintained. Staff is exceptional.
Mary Harris-Wisneski
September 6, 2021
Julia and Eileen were professional, friendly, and so helpful!
Lawrence Teitelbaum
September 5, 2021
Clean facility, excellent customer service!
Barbara Carey
August 28, 2021
Very easy. Good pricing. Easy to use website
Erin Smith
August 9, 2021
The whole process was seamless. I went on the website and was in the unit, all set, within an hour or 2. It was clean and easy to navigate. When I was finished, the office called me immediately, did the inspection and processed the paperwork. I would highly recommend.
Alexandra Isaza
August 1, 2021
Good service and is nice that it has people speaking Spanish.
Tony Pires
June 21, 2021
Friendly staff very helpful
Mike Munning
June 6, 2021
Courteous and cooperative staff, clean units, easy access to storage, competitive rates
Dyllan B
April 19, 2021
Great experience, Preston went above and beyond for me. Great customer service, very friendly and reliable.
Wanda Claudio
April 14, 2021
Great customer service. Manager was very willing to assist me in all my needs. Preston was very helpful. Súper satisfied. Thank you Preston
Susie L
February 15, 2021
Great facility! Managers are very friendly and helpful. Super clean- left out sticky traps just in case and not a thing on them!
Beth Krauzlis
February 7, 2021
Staff, especially Preston, was very pleasant and helpful. The facility was very clean.
Luigi D'Agostaro
December 29, 2020
Preston was beyond helpful and made everything super easy. This is my second unit with them!
C
December 17, 2020
Overall experience was excellent, even during this pandemic. Julie was extremely helpful in finding me the best storage unit to fit my needs and making my short term stay more than satisfying. Would definitely choose this location again if need be! I also found it a plus how close this is to route 10.
dianne freed
November 17, 2020
We had a great experience downsizing to a smaller cube. Julie and Jonathan were professional, friendly and so helpful. Terrific team to work with!
William “Will” Schadlich
October 24, 2020
Tina Damelio
September 20, 2020
Management goes above and beyond for tenants. Organized,professional,friendly.
Sophia Damelio
September 20, 2020
Paula Escobar
August 10, 2020
(Translated by Google) very kind julie flores! moderate prices. (Original) muy amable julie flores! precios módicos,.
Michael Donahue
August 2, 2020
The staff are very helpful. Clean units.
Elliana Dividu
July 2, 2020
Hands down one of the most seamless and easiest storage experience I've ever had. The manager Jose and his counter part Tim are fantastic. They were both super accommodating and sweet. The facility was very clean and extremely well maintained. Also there prices were the best I found in the area! Would recommend 10 out of 10!
Karla Santin-Hunt
June 26, 2020
Doug and Tim are so nice! My gate code wasn’t working and they made sure to take care of the problem before I left. Made the move in process so easy and make you feel very comfortable.
John Shafer
June 3, 2020
Couldn't have been any more helpful. Jennifer was terrific as were Julie and Jose. Great customer service, very accommodating. Very clean facilities.
Sreenadh
May 26, 2020
Tim, the manager, is extremely friendly and provides excellent customer service! Such a down to earth guy and makes sure you are getting the best deal! Definitely recommend this place! Ask for Tim
Doug R
May 21, 2020
Tim was amazing from setting up my unit to closing it out. He called me when I forgot the payment instead of just letting it go. The facility was clean, the people were friendly. Top notch operation.
TAJ SAR
May 19, 2020
Excellent Service by both Jenn and Tim, Tim was patient enough to show and answer any questions I got and I was planning on renting a 5x10 Storage with Tim and Jenn excellent knowledge of things they suggested me a 5x15 and I was pretty pleased by the advice they gave.
Anthony Malangone
March 7, 2020
I had a very pleasurable experience at this location. They helped relieve the stresses of a move. Doug was very helpful throughout the whole process. I would recommend. Cubesmart to anyone who wants to move/store with ease and peace of mind
Vicki Clauss
February 28, 2020
My experience was excellent from start to finish. I originally reserved a cube online, then went to do paperwork at the location. Doug helped me, found me a better, more convenient cube and showed me around. He was great. The storage facility is immaculate, seems very well run, and the office staff is very helpful. Highly recommended.
mike lambert
February 17, 2020
Brian Morea
February 6, 2020
Front staff always pleasant always excellent service! Anytime I need help or assistance, they all are there for me....A+++++ across the board
Corey Smith
February 3, 2020
Awesome staff. Always very helpful and friendly.
Sue Underwood
February 1, 2020
Tim and his staff could not have been more helpful, attentive, or compassionate to me as I had to deal with the removal of my deceased family member's stored belongings in a large unit. The facility was immaculate - I joked you could "eat off the floor" it was so clean. Their professionalism made my stressful and challenging task much easier and productive. On my final visit with a team of friends to assist hauling the last loads away the staff assisted in providing us with help that made the visit fly by and pleasant for all on site. I will definitely recommend this facility to others in the future as I know my friends will too as they were impressed greatly by the service and facility.
GEORGE Collict
November 26, 2019
This is a first rate facility. Manager Jill and Tim are helpful and great to work with. Highly recommend if you ever need a storage facility in Morris County.
Michelle Cardenas
November 2, 2019
We had a house fire in July and needed to put stuff we could save in storage so we chose Cubesmart in Randolph. Everytime we were there and they saw us they always always said good morning,good afternoon how are you guys doing,how are things going... Always with a smile! Very nice to have people check on you when your going through a rough time and they did! Even after going to the office when we finally moved our stuff out they asked if everything was ok wishing us good luck in our new place. Place is super clean all the time and they are super nice and would recommend them to anyone. Thanks guys for everything!
Gisselle Rivero Chavez
October 27, 2019
Suzanne Countryman
October 20, 2019
Excellent customer service! The manager, Doug Miller, and the general manager stayed way past closing time on a Saturday night to make sure I was set up with storage and able to unload my car that day. Thank you so much!
Anna Nordin
August 27, 2019
Clean, easy access and wonderful management. Best experience ever
Mike Bennett
August 11, 2019
Jill was great - I was in and out quickly, with just what I wanted, and even surprised me with a nice discounted first month that I didn't expect!
Benjamin Robles
July 11, 2019
Clean, easy access, great location and great customer service. Although I'm not a long time customer, I'm already satisfied.
Jamie Morris
July 1, 2019
Update: I opened another unit today and Doug is also fantastic! He took the time to show me a few units and found one close to my current unit. Can’t say enough about this facility, and Doug, too! June 2018: I’ve used many storage facilities over the years with plenty of nice people working the desk, but Jill is by far the most pleasant and helpful. She went above and beyond on (and leading up to) my move-in day. The facility is clean and well run and I heard from two other renters that Jill’s colleague (I think Tim?) is also quite good. Definitely recommend!
Robin Holleran
June 21, 2019
I have had three storage boxes of varying sizes over the years and the Randolph facility has always gone out of their way to help me with logistics and recommendations. I have been living overseas for a few years and always felt like my stuff was safe and taken care of. I highly recommend Randolph CubeSmart. In addition to their high levels of professionalism, they are always friendly and extremely helpful on a personal level as well.
Rachel Adler
June 17, 2019
Tim and Jill are so super helpful! They are always lending a helping hand whenever I am in need! They are the best!
John Carroll
May 16, 2019
Vincent P. Ricciardi, Sr.
April 6, 2019
Gil G
March 15, 2019
Tim recently went above and beyond for me as I made an attempt to find a suitable location for my Cell Booster. He took it upon himself to find a ladder and extension cords to find the best spot. Truly appreciate the effort!
JeanMarie Lorenz
March 10, 2019
Tiffany Cannarozzi
January 1, 2019
The facility is maintained and kept really clean. Jill was so helpful and pleasant through the whole process. The storage unit is extremely clean and easily accessible. I highly recommend this facility.
Jurgis Utyra
December 30, 2018
Great and friendly customer service, clean units and helpful employees.
Angela Fernot
December 23, 2018
I worked with both Jill and Tim to set up my reservation and then to fill our the paperwork. They are kind, patient, knowledgeable, and respectful. I had a great experience and found the rates to be very fair. Highly recommend!
Rob Thomas
December 14, 2018
Overpriced.
Suzie W
November 15, 2018
We used the cubesmart as a temporary storage for all of our furniture during our move. Tim is very nice and helpful. He knows all of his customers! After listening my description of the amount of stuff I have, he was able to give me a perfect storage space with easy access. I would say this is a place you can trust. Downside: you have to buy their special lock for the cube. The lock is kind of useless elsewhere. It seems a standard setup with cubesmart.
Debbi Katcher
November 4, 2018
Always clean! Always friendly! Always helpful! Thank you, Jill and staff! I reviewed this facility a year ago, with rave reviews. It is the ONLY review that have ever posted because the facility was so good. TIMES HAVE CHANGED!!!! I have had multiple contacts recently by phone and in person. They have been slow, disorganized, without knowledge or memory of recent prior contact, and not with the ability to provide appropriate client service. Very disappointed, sorry to say
Doreen Ernandez
November 2, 2018
The service received was excellent. The staff is outstanding and courteous. The manager, Julie and staff gave exceptional service. Some staff who serviced me were Doug, Preston, Greg, Jill in the past.
Kathleen Hay
September 18, 2018
Our experience when visiting and signing up was exceptional. The General Manager, Jill, was professional, pleasant, knowledgeable and very accommodating. We were also impressed with the cleanliness, lighting and condition of this facility, by far the best we've seen.
Allison Jimenez
September 2, 2018
Tim was very polite and very respectful to my husband and I he also help us understand what size unit was best for me and offered assistance with all decision making. He explained to me the security system and how only current customers have access. The safe environment put my mind at ease. The customer service is outstanding would highly recommend .
Enid Esquerre
August 29, 2018
Charles Alfano
August 23, 2018
Great facility!! Jill is very helpful and offers storage options based on your needs.
Susan Steidl2
August 17, 2018
Wonderful experience. Staff was extremely helpful and friendly. I would highly recommend this place.
robert gorra
August 2, 2018
Jill Mesmer was incredibly helpful, sweet, and polite. I only wish my movers were as easy to work with. She gets an A+
Meg Sullivan
July 22, 2018
Great, friendly service from Manager, Jill and staff! Highly recommend this cubeSmart location!!
joe grobarz
June 19, 2018
Jeff Yablon
June 3, 2018
Yup, 'it's ok'. And it's a storage place so what more can you expect? I'll tell you what: reasonable, market-appropriate rates. Don't you love being penalized for being a loyal customer?
Stephen Neville
June 2, 2018
Shirley Munoz
May 29, 2018
Elizabeth Lopez
May 28, 2018
I like CubeSmart from Randolph, the spaces are nice and clean but most all the assistance from the manager Mr Tim Knuth was amazing at the time I was needing a storage space, friendly ,kind he is just an awesome manager.
Charles Harris
May 24, 2018
This facility is very well run, clean, and in excellent repair. Jill does an amazing job and is extremely helpful. She has gone above and beyond with regard to customer service in helping us during a less than perfectly planned downsizing. I highly recommend this facility.
Xie He
April 9, 2018
The manager Jill was so friendly and accommodating. Great service and experience. A++!
Harry Christianson
March 18, 2018
Anthony Figgy
March 14, 2018
Kelly Dooling
February 18, 2018
Carey Hackett
February 3, 2018
D L
January 30, 2018
Friendly and amazing staff! Great facility! Great prices.
Maria Diaz
January 18, 2018
Stefan Glazer
January 7, 2018
Gus Scilla
December 30, 2017
Ty Beers
December 20, 2017
Its very nice, also inexpensive
Richard Stender
December 1, 2017
Seamless...Jill is very knowledgeable, pleasant, professional and helpful. I definitely recommend CubeSmart!
Alvaro molina
November 21, 2017
(Translated by Google) Affordable prices (Original) Precios módicos
Carolanne
November 4, 2017
Jill has been extremely professional and helpful above and beyond the norm throughout my entire move from Florida to NJ. Highest recommendations to her and to CubeSmart in Florida and New Jersey. Many thanks to Jill for all her assistance and patient consideration in a rather difficult situation for me!! C :)
Cris Tanto
October 21, 2017
Joseph Ro
October 14, 2017
This place is a hidden gem when it comes to self storage. I needed something short-term and this was, in my opinion, the best option. Jill and Tim are extremely friendly and are more then willing to help with anything! Facility is always clean, doesn't feel humid like some other places. And they close at 10pm daily, which was nice! Overall an overwhelmingly positive experience and would totally do it again if need be.
Brittany Burks
September 11, 2017
Tim Knuth was very helpful and professional. Fast check in and very clean. Would highly recommend.
Adrian Vlcko
August 23, 2017
Dana Pineiro
August 6, 2017
This was our first time ever using a storage facility, and it was an absolute pleasure to work with Jill & Tim. They were so friendly and helpful throughout the whole process. We would definitely recommend this location if you're in need of storage. We are hoping not to move again for a very long time, therefore not needing any more storage units, but if we had to, we would definitely use them again!
Joseph Ramieri
August 5, 2017
Claire Lynch
August 1, 2017
Clean, safe, accessible, friendly. Renting this space has been one of the smartest decisions I've made! Tim was professional, friendly and I feel that I got a really good deal on our unit. I haven't been this excited about a product or service since I had laser eye surgery. (OK, weird comparison but it tells a story.)
Kathleen Mygas
July 28, 2017
The staff at CubeSmart were personable and attentive. They helped me understand what size unit was best for me and offered assistance with all decision making. Ted and Jill went out of their way to make sure I had everything I needed to make my experience top notch. Ted explained to me the security system and how only current customers have access. The safe environment put my mind at ease. The customer service is outstanding, Jill brought out cold water one hot afternoon to those of us working in the sun and heat. What a nice personal touch! I highly recommend this facility to anyone who needs storage.
Edgar R
July 19, 2017
Rick Heidtman
July 12, 2017
Tim was awesome. No hype or pressure. Not like PS. Ick. I would highly recommend this location.
Kimberly Volz
July 5, 2017
Carl W. Weidenburner
June 5, 2017
Wilfredo Muniz
June 3, 2017
"Excellent location, couldn't ask for a friendlier staff. Jill answered all questions i had and helped me get the right storage needed." Thank you
Mary Carroll
March 26, 2017
Very friendly staff who helped me at 430 pm yesterday..very friendly all details presented to me before buying my unit;)
Michael Sullivan
March 26, 2017
Very accommodating, Great rate for my storage needs. I highly recommend CubeSmart.
Rachael Guiden
March 15, 2017
NEVER rent from this business. I was told by Tim and Jill that credit cards would be accepted. My grandmother wanted to pay for the unit in full and they continually refused attempts at payment via check and then via credit card despite never having any previous problems with the card whatsoever. We literally emailed them continually and begged them to accept our payment. They refused, said they auctioned off our things, and then Tim refused to tell us which auction company he sold all of our possessions to. I don't think I've ever written a negative review about anyone before but this has been, by far, the most horrific business and experience my family has ever dealt with. Litigation was initiated and is currently in progress. Do NOT trust these people with your things!!!!
Debra Mantini
March 8, 2017
I was told to find a storage unit that was climate controlled, had good lighting and was local and so many more suggestions by friends and Cube Smart in Randolph NJ has surpassed everything I ever needed or wanted in a storage unit and believe me, I did look around. Besides having everything I wanted, the staff has always been considerate, helpful and friendly. A special shout out to Jill, who helped me out, way over the norm when I was hospitalized. Thank you so very much!! Have never encountered a single problem with this location. Again kudos and thank you!!
Artie Falgione
February 22, 2017
Jill has been wonderful, and the facility is top notch!!! This is our second time using CubeSmart in Randolph, and I would absolutely not hesitate to use them again.
John Harris
February 6, 2017
Great customer service!!!!!!
Dustin Moczydlowski
December 30, 2016
Knowledgeable and friendly staff. If you need storage, look no further!
lynn mertz
October 3, 2016
Storage is storage ... but what I really like about Cubesmart are the people - professional and they go the extra mile. I recently rented space at S. Salem and it was Jill and Nalijah who made me want to write a review. This is not my first experience w Cubesmart but this was exceptional - 1) responsive and listening to me - I mentioned I had a container that I shipped from abroad and Nalijah made a point of asking me about the size of the truck (all worked out well/no issues - she made sure there were no "surprises" and 2) went above and beyond - when I said the truck was arriving before their office opened (out of our control as it was coming from the Port), Jill changed her schedule to be present. I highly recommend Cubesmart because of the staff.
Joseph gribbon
September 10, 2016
Paul
September 3, 2016
Everything happened as advertised. My unit was clean and just what I needed for a great price.
Alex Dinur
September 2, 2016
Organized, quick, friendly and clean.
Cesar Prada
August 25, 2016
Great Service, Exellent price
Linda Cornelia
July 29, 2016
This is long overdue --- wanted to acknowledge the EXCELLENT customer service provided by Nalijah Bailey at the Randolph facility. Nalijah is an asset to the Cubesmart Company! Professional, personable and very hardworking! She deserves a day off with pay! She sets a great example of what an employee should be!
Christopher Starr
July 8, 2016
Just recently booked a storage unit at this facility and every member of the team there were friendly and professional!
Dexter Cordero
June 15, 2016
Drew Bakke (DantePendragon)
May 10, 2016
The storage was fine, never had a problem, but after 2 years of being there I wanted to upgrade to a bigger unit and the costumer service involved with that was terrible. I no longer have a unit there.
Bari Ecker
January 17, 2016
Manager Nalijah got us registered at discounted online price and explained everything very efficiently. So far so good!
Howard Stein
November 9, 2015
Being able to rent a truck for only $10 plus gas for 4 hours is a huge benefit. The transaction was handled very professionally and easily.
Topnotch Resort
September 27, 2015
Team on site very helpful
Kristie Obremski
July 15, 2015
The unit it self is great. The customer service on the other hand is horrendous. I called today to find out about renting the truck they had. When I called I got a self serve menu with different options, only one to talk to an actual person was to reach the manager. That's fine, until the manager doesn't answer their phone for hours of me calling. So I tried another option and got a corporate person. They transfered me back to the same crappy menu I had in the first place. Hours later I finally reached a manager to find out we couldn't rent the truck today because it was too late in the day... very disappointed
Bruce Bonauto
June 2, 2015
Being offered a cold water on a hot day before loading my car was a kind act from Ang .Since she started theres no litter and the temperature is now perfect inside the building .Thanks Cubesmart for making an even better experience as time moves on.I learned that hiring the right people who care makes a happy customer !
