Reserve a Unit
10 feet by 10 feet Storage UnitMedium 10'x10'*
plus Half Off First Month
plus Free Move-In Truck & Driver


10 feet by 10 feet Storage Unit10'x10'* Storage Unit
- Climate Controlled
- Elevator Access
plus Half Off First Month
plus Free Move-In Truck & Driver
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.


5740 Broadway
Bronx, NY 10463
Office Hours
Monday–Friday: 8:00 AM–7:00 PM
Saturday–Sunday: 9:00 AM–7:00 PM
Access Hours
Monday–Friday: 8:00 AM–7:00 PM
Saturday–Sunday: 9:00 AM–7:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Third Party Insurance or Protection Plan Options Available Protect yourself against the unlikely loss or damage of your belongings with insurance.
- Remote Access from App Open facility gates, doors, & elevators from the CubeSmart mobile app.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- 24-Hour Video Recording: This property features video cameras.
- Deliveries Accepted: Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
- A Super Move Truck & Driver: Get help loading, unloading and even transporting items from place to place.
- Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.

Bronx, NY 10463
Office Hours
Monday–Friday: 8:00 AM–7:00 PM
Saturday–Sunday: 9:00 AM–7:00 PM
Access Hours
Monday–Friday: 8:00 AM–7:00 PM
Saturday–Sunday: 9:00 AM–7:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 35% Off & Half Off First Month & Free Move-In Truck & Driver † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 8:00 AM–7:00 PM
Saturday–Sunday: 9:00 AM–7:00 PM
Access Hours:
Monday–Friday: 8:00 AM–7:00 PM
Saturday–Sunday: 9:00 AM–7:00 PM
Reviews of This Facility
John Lanaro
April 16, 2024
Great service
Yvette Hall
April 12, 2024
Clean facility, but they raised the rent by 200% in just 4 years. They forced us out because of the price... We went to another company.
Alejandro Valdez
April 7, 2024
Ejerlin Reinoso
April 2, 2024
The communication was excellent and the staff was very helpful and friendly.
Mateo Enrique vega
March 2, 2024
I went in today and was helped getting set up with Mike. He was very helpful and made the process easy. The location is super secured, I have no worries leaving my belongings there! Highly recommend this location and the helpful staff.
TERRENCE MARSH
February 28, 2024
Excellent and efficient.
Yudelka Tejeda
February 16, 2024
The place is not bad but the hours need to change not everyone can be there before 6 and they need to have someone in the office
Jessica G
February 9, 2024
Check in was fast and easy. Staff was pleasant and helpful
Alexander Rees
February 2, 2024
Arabella Pabon
January 30, 2024
The customer service in person and over the phone is very good.
Jesus Jorge
January 28, 2024
Being able to store my stuff in a secure space.
Pulse Point Collection
January 18, 2024
I’ve just arrived to the location in Bronx, NY and the associate Mike was very accommodating and informative. I came in with the intention of shopping around just to inquire and try out my options and he’s sold me with great pricing and even better customer service. I appreciate the service and look forward to the relationship. Appreciate you Mike! Come here. You won’t regret it!
alba celeste Guzman
January 13, 2024
(Translated by Google) Good value for money and service (Original) Buena relación precio atención
Julio Hernandez
January 5, 2024
Great company . I would recommend to any person who needs their services.
Carleen McNeal
December 31, 2023
Cornelia Batu
December 23, 2023
Kiara was so sweet! I needed to upgrade my recent storage unit and she was very helpful in helping me choose the unit I wanted. I ended up getting out of there faster than expected. It’s been stressful moving and this has been the most seamless process. She is very knowledgeable and kind! The whole storage unit area including the office is very clean and welcoming. Prices are a bit high but you get great costumer service. Would recommend this location 10/10.
Christiana Villanueva
December 18, 2023
Valery Matos
December 13, 2023
Mike was a great help, he made sure to explain everything to me and answered all the questions I had. He made sure I had an easy and smooth transition. Nick was also an amazing help. Overall 10/10
Trevor Welsh
December 13, 2023
Customer Service (Manager Candi and team), cleaniness of the facility and very professional staff.
Speaking The Truth
December 12, 2023
Very dirty and dusty. Staff not very knowledgeable and pleasant.
Sandy Hernandez
December 5, 2023
The service was excellent while l we were using our space.
Will
November 18, 2023
This location is great, the gentleman up front, Mike was very patience with me and took the time to explain the different option and throughly explain the process. I look forward to continue using their service.
christine holt
November 14, 2023
Always willing to help…and bend over back wards to help.
Eugene Howard
November 10, 2023
Liz Montanez
September 30, 2023
On a very busy day here , you come in and no one is here. You call and you can hear the phone ringing. Anyone can come and take things and no one cared. Wow great storage. Makes me re think having my things here.
Shoundel McIntosh
September 17, 2023
Melissa Encarnacion
September 17, 2023
Jocelyn Rodriguez
September 4, 2023
They were really nice, courteous, very attentive and professional. Always smiling
pamela santana
September 3, 2023
Mike & kiara are super professional and extremely helpful any time I have questions with the services. So glad we picked this location & definitely recommend!
John Smith
August 31, 2023
Had A great experience very knowledgeable and helpful !
Adaian Gonzalez (Optimus8385)
August 31, 2023
ines gonzalez
August 31, 2023
jespinj
August 31, 2023
Great place to have my stuff. Cool environment.
Benjamin Anaman
August 31, 2023
corey booker
August 31, 2023
Duoc Do
August 31, 2023
Great branch, very very understanding. I have been using this branch for more than 6 years already.
Beans Vines
August 31, 2023
Nick have excellent customer service!
Luis Waterfowlhunter
August 31, 2023
Manager Nick goes above and beyond with his customer service, idk why he isn’t promoting to a district manager teach people about providing exllent customer service thank you Nick for making my experience and wonderful one when I’m going to my storage unit
William Guzman
August 31, 2023
During my first year here, Ive have a great experience with Nick and Mike. They are both great at providing professional customer service.
Ruben M
August 30, 2023
Jaritza Tapia
August 30, 2023
Friendly service
Anelissa Rondon
August 30, 2023
MICHAEL IS THE BEST . ??????
ComicXposure Customer Service
August 30, 2023
Mike is fantastic. Great customer service.
R R
August 30, 2023
Great customer service from Mike! Was able to accommodate changes and updates.
James Garcia
August 30, 2023
henry pollack
August 30, 2023
Jonniece Ceruti
August 30, 2023
Nick was helpful with all my questions. Would recommend
Dave B
August 30, 2023
Mike and Nick are a great duo in this facility !
Christopher Pelcher
August 30, 2023
Nick was a great help!
Jack Miller
August 30, 2023
Nick and Mike are two of the greatest curse art customer service agents that I’ve met they helped me open up my storage locker account and they accepted my packages that I mailed across America I definitely would recommend this location to any future customers!!!
Suzanne Rosenfeld
August 30, 2023
very clean. easy. Nick super helpful
Twana Waiters
August 30, 2023
The Staff is the Best!!!
John Boykin
August 30, 2023
Excellent staff! Clean building :)
Jduf Jdhfh
August 30, 2023
I don't really leave reviews, but this staff was extremely nice to me, and I believe they deserve 6 stars if there was an option !
123 123
August 30, 2023
DD1 Dd2
August 30, 2023
Great customer service!
gilberto Lorenzo jr.
August 30, 2023
Manuel Mena
August 29, 2023
Very Professional, knowledgeable, and welcoming. Appreciate all of you. Clean, quiet and plenty of parking. “What a smart way to Cube” ????
Nicole Ihnat
August 29, 2023
Good service, easy to get in and out of the building, no issues with billing
Mason
August 29, 2023
Just want to thank Nick for moving me in nice and easy, I forgot my ID in my job and when I went back to get it and came back all my information was still there nothing was a hassle it was nice and easy. Nick also talked about insurance and I actually had my own renters insurance and was able to use it ! Im so glad I chose cubesmart !
Lauren Betancourt
August 29, 2023
I came to this location with my dad, it is very clean and organized, the guys there are very nice and very welcoming everytime I go, Nick always makes it feel like home I’m there, even with a bunch of customers in there he makes everyone feel like a priority ! Thank you Nick.
Madison Perez
August 29, 2023
If I could rent here over and over I will, Nick and Mike was a pleaser ! Thank you for all your assistance!
Desiree Perez
August 29, 2023
So I just left cubesmart the one on 5740 Broadway, Nick greeted me very kindly and was very helpful, I was unsure about sizing and he knew exactly what I needed. Thank you Nick you’re a star, god bless…
Ashley Ruiz
August 29, 2023
Nick was very great help with giving 100% customer service, he explained all pricing and insurances very clear and showed me a 5x5x4 with no hesitation ! Nick was very persuading and very convincing! I will be moving in soon !
Edward Izquierdo
August 29, 2023
Angel Hera
August 29, 2023
Facility is very clean and taken care of. Maintenance guy Juan knows exactly what he is doing!
Ufufh Bfufh
August 29, 2023
ROY CANCEL
August 29, 2023
Mike and Nick are very polite,and knowledgeable. Wish I can give a 10star
Catherine Moroney
August 29, 2023
Nick is an amazing worker
Lee Debo
August 29, 2023
Albert Cahueque
August 29, 2023
The assistance I received from your manager in obtaining my unit for the summer was outstanding. He was honest, efficient and very helpful. Thank you!
Imanol Ortix
August 28, 2023
nick was very helpful and easy to talk to overall great experience
Amanda
August 28, 2023
Autumn Cookie
August 28, 2023
John Batista
August 28, 2023
Damien
August 27, 2023
Aaron Perez
August 27, 2023
They was mad cool
Mandy Rosario
August 27, 2023
Lillian M Castillo
August 25, 2023
Super professional convenient and best of all staff especially Kiara went above and beyond to assist me and was very personable! Recommend this place 100%!
M3 Apparel
August 25, 2023
Jaeleen Cuascut
August 25, 2023
Letier Santana
August 25, 2023
The team is very professional and helpful! I definitely recommend!
Sonia Iglesias
August 23, 2023
nick is very friendly and hospitable
Giscard Beauvil
August 23, 2023
Diligent and helpful at the front desk, been coming for a year now and the staff has made it a great experience this far
Debbie DaCosta
August 22, 2023
The staff at this location are so helpful!! It is always clean and well maintained. Nick and Mike greeted me as soon as I walked in today and were incredibly helpful with the questions I had about getting a unit at this location.
Stalin Garcia
August 22, 2023
Kevin Bass
August 22, 2023
Amazing location and great staff!! Always clean and maintained. Highly recommend this location for future renters.
James Lorenzana
August 22, 2023
Nick and Mike were a pleasure to work with. They made the new unit rental incredibly easy to process for me. My experience at a different CubeSmart location wasn’t so great but these guys went above and beyond me. The excellent service at this location is the standard that should be set at every location going forward.
Greg White
August 22, 2023
Nick and Mike are great guys. Very helpful.
Jaylynn Suarez
August 22, 2023
Great customer service and facility is always clean!!
Tianyi Fan
August 21, 2023
julioadrian salas
August 19, 2023
The staff is always kind and helpful
Ingrid Suarez
August 17, 2023
I love this store kiara, store manager is a star, professional, and time conscious. Mike is very funny and gives the best customer service and nick is very accommodating.
Hg Kj
August 13, 2023
Pretty quick sign up and extremely helpful staff especially Nick. Who got me a great storage space.
Qban Robb
August 11, 2023
Marileisi Cuello
August 11, 2023
Hassan Forrest (Bigtime)
August 11, 2023
Great service. Mike and Nick are the bezt.
Melissa Soler
August 4, 2023
Great staff and clean always
Eduardo R.
July 2, 2023
The most inconsiderate storage company that increases rent at a 25% rate every six months. Notice of increase are delivered within 2 weeks prior to the increase and customer care gives zero care for customers when concerns are brought to them.
David Martinez
June 11, 2023
The storage was clean and accessible.
Nancy Jackson
June 7, 2023
A+ on customer service A+ on clean environment A+ on accessibility
John W Williams
June 6, 2023
Nick, gives great customer service. He is very polite and helpful.
Tyree the Goat
June 6, 2023
Friendly and informative
Peter Sanford
June 5, 2023
The office staff were always friendly, knowledgeable and extremely helpful! I live in Southern California and usually needed extra help, which they always provided with kindness and understanding!
David Dwayne Johnson
June 4, 2023
The employees at this cubesmart are very adept and helpful. They drop whatever they’re doing to help you when you need it the most. I would definitely recommend this branch to anyone looking for storage needs
David Rol
June 4, 2023
Nick is an excellent employee. Safeguards my packages when they arrive and does a good job at assisting whenever I need help. If I could give 6 stars I would
Matthew Goldner
June 4, 2023
Nick was a lot of help moving into my unit and very knowledgeable. Staff goes above and beyond to help out
Chon Smith
June 2, 2023
Kiara at Cube Smart Self Storage was very kind, courteous,and helpful and is an excellent worker,especially when it comes to customer service@Riverdale. Many Thanks
Chelle Lee
June 2, 2023
Clean building and amazing staff. Thanks Mike for making my move in process quick and easy.
Edward Izquierdo
June 2, 2023
Mike is absolutely great. Very knowledgeable
Nancy Cruz
June 2, 2023
The cleanliness and the accessibility of the place.
forex trader
June 1, 2023
Nick, is always helpful when I come to the storage facility he is knowledgeable, friendly, and transparent. Always greets and finds solutions with my needs. Always with a smile, promote this guy to the highest level.
Ashley Thomas
June 1, 2023
Nick, was a cool associate. Was able to solve my issues in a timely fashion.
Omar Williams
June 1, 2023
Nick ,Mike ,Kiara Gave me excellent service with a sme .They wete awesome. They deserve a raise !!!!!!!!!
Spence Ann kenward
June 1, 2023
Nick is the absolute best! Top of the line customer service. Great change from what I’m used to at other storage facilities. Thank you! Shout out to Mark as well!
Cecerita Fraser
June 1, 2023
Nick has been a great employee since I first rented here and gives great service!
Simply Ashley
June 1, 2023
Kiara, Nick, Mike and Juan are amazing! They are all extremely friendly and always go above and beyond to make sure everyone has a great experience!
Dorian Persaud
June 1, 2023
A very organized team - Nick, Mike, and Kiera are extremely knowledgeable and resourceful and were a big help when it came to getting started with Cube Smart. Thank you!!
Comic Xposure
June 1, 2023
Nick is always helping me out with my unit
Eudy lajara
June 1, 2023
(Translated by Google) All good. Good service. And the personal (Original) Todo bien. Buen servicio. Y el personal
Domingo Cedeno
June 1, 2023
Nick is a great worker and he helps me alot
reuben jones
June 1, 2023
Nick has been very helpful and it really good at his job!
Anthony Barnes
June 1, 2023
Nick and Mike are really awesome
pepfra24
June 1, 2023
William Martinez 3rd.
June 1, 2023
Nick and Mike are the best
Franklin Tavarez
June 1, 2023
Pedro Guerrero
June 1, 2023
Nick and Mike are the hardest working individuals I know as they keep the facility up and running everyday
Tanisha B
May 18, 2023
Quick and easy did my reservation online. Free delivery truck, which i appreciate. Shout out to my drivers excellent job. Fast service i do have a complaint. i was told i had to purchase the unit before i could get the driver i did, and when i called the didnt have anything until 4 days later so the actual the day i came differ from my start date
Kevin Apanco
May 3, 2023
Staff is very efficient. Didn't have any issues moving in or out.
Natalie Sanchez
April 28, 2023
Mike was super friendly and helpful with setting me up with a storage unit. I’ve interacted with him a few times (buying boxes, mattress covers, and setting up my unit) and he was extremely pleasant. Thank you!
Jaileen Ramirez
April 28, 2023
Great service so far, Mike was awesome. Explained everything to me in detail and showed me my space. Thanks!
Rob DeFlorio
April 27, 2023
Nick is the best!
Maritza Ortiz
April 24, 2023
The professional of the staff.
bmc108
April 8, 2023
I am very pleased with this facility. It is clean and I feel safe when bringing items. Mike has been especially helpful and he is very professional!
Jeremy Bloom
April 7, 2023
Q Osborne
April 1, 2023
Jesus Rodriguez
March 30, 2023
Excellent
Desi R.
March 29, 2023
Great and friendly staff. Haven’t had a bad interaction with anyone there yet. Been a customer at this location for 4 years now.
oPukiie yokie
March 29, 2023
Henry Krauss
March 2, 2023
Barber. X
February 27, 2023
Waiting on response. Why you report my account to auction site Don't bid on actions here! I bid on two auctions. I called to arrange pick up since the manager needs to be on site in order to release the unit. The manager wanted me to come in the same day or the next but my schedule did not fit his. Asked for the next day and he said he had birthday plans. Asked for the following day and said that it doesn't work. I then asked him if he wanted to get a bub (back up bidder) he said yes. 4 days later I got an alert about both rooms and then I called to speak to manager left a message and no one returned message. I live in to my auction site and apparently they reported my account causing a suspension. I'm planing on going to the site and speak to the manager in person. This never happened before. Beware before you bid on any unit on this site.
grey rosario
January 14, 2023
Very nice customer services. And also good regular communication & information.
Jonathan Pelletier
December 21, 2022
This company has changed their store hours twice to unusable times with absolutely no notice. My wife can’t even access her storage unit because it’s during work hours. 9:30-6? Come on. Previously we would’ve rated it a 4. Because It also has cleanliness issues. I would avoid.
Blueprint
December 16, 2022
Water Damage in CubeSmart Storage. Insurance declined my claim even with evidence. My unit and items have experienced water damaged. Despite paying for INSURANCE for two years that is suppose to "cover" water damage, my claim was denied..... Furious as to what was the point in making insurance mandatory per unit only for the insurance not to cover the damages caused by CubeSmart! This is a form of Bad Faith Insurance. Insurance is denying to pay for water damaged because it isn't the type of water damage that falls under their policy. I see in the recent reviews customers are experiencing the same issue as me. I brought this issue to on of CubeSmart employees named Nick. He asked for all my info and ensured me he will handle this issue. I felt confident he will help me. A week and a half pass by and i call to get an update.... turns out nothing had been done since we spoke... I sent 4k 60frame videos to The Great American Insurance. Clear videos of my damaged products and my storage unit that shows there was water that had entered my unit. But apparently according to the investigator, it is surface water and not the type of water that falls under their policy. November 29th, the day i noticed this water damaged, there was a contractor working on the units next to me on the cellar floor. Seemed to be building a new foundation for the units. Making repairs, as if damage had been done to them. I am beginning to believe there was a water flood within the area of my unit and CubeSmart failed to acknowledge this to me. Will be looking to take this further as this is fraud, bad faith insurance and investor refuses and failed to conduct a prompt and complete investigation.
kreyola ZOpourlavie
December 16, 2022
ROSA NAZAR
December 13, 2022
Excellent service, clean environment. The insurance a little high, specially for small units; this could be improved.
wendy siegel
December 3, 2022
The staff at 5740 Broadway, The Bronx, NY 10463 is great! Always helpful and easy to work with. I would have stayed if the unit price increase(s) weren't so astronomical that I could rent a much bigger unit several blocks away (same company) for half the price.
yokie 0417
November 30, 2022
safe and awesome area!
Kelly Wray
November 29, 2022
DO NOT use CubeSmart. I was living abroad for some time and had my items stored in a climate control unit for protection. As you would do. The time and money I paid this place for nearly 2 years was substantial but I thought it was better to keep my furniture than to replace it. Upon returning from overseas, there was extensive mold growth on ALL my furniture of which I needed to get rid of all within two days as it made me physically sick to the point where I couldn't breathe in my own apartment. Here's the thing: Cubesmart makes you pay for insurance upon signing the rental unit agreement. For nearly 2 years, I paid for rent and insurance. When I submitted a claim about the mold growth and therefore damage to my furniture, my claim was denied. All my furniture was fairly new, within 3 years before putting it in storage. I lost about $3000 in furniture alone, let alone the needless storage rent + insurance I paid for the nearly 2 years! I am livid. I will be reporting CubeSmart and their insurance company Great American and will likely seek further action.
Michelle Bad
November 29, 2022
BAIT AND SWITCH. I asked in advance (before anything was signed) if I'd get reimbursed for unused days when I closed out the unit and was told yes. I was very clear when I asked the question yet they act like it was never discussed. 25 days were unused and I wasn't reimbursed a cent. Nice staff but they DO NOT stand by their word. Not to be trusted.
Dante Garcia
November 28, 2022
Sarai Cordero
November 14, 2022
Daniel Russo
October 31, 2022
The cleanliness of the unit, the parking, and the staff
Isabel Gonzalez
October 27, 2022
The hours and location are very convenient and the staff is very helpful
Wendy Sherman
October 12, 2022
I appreciated the call from the manager after I reserved a locker online and the associate who checked us in and set us up on Saturday was AWESOME and very helpful.
Emily Rotella
September 9, 2022
Everything was easy and smooth and on the day we moved out a friendly person working there helped us close our account
Felicia Thompson
September 9, 2022
one sun
August 30, 2022
Good location, very clean
Khang Nguyen
August 27, 2022
Carol Mackenzie
August 26, 2022
Customer service was amazing they made it very easy and convenient for us to store our college students items. Thanks
luis lopez
August 22, 2022
Antonia Guzman
August 17, 2022
The professional style of the staff and the greeting when I arrived at the place. They accommodated in a nice area . Which I appreciate very much. I will return to this place when ever necessary. Friendly and nice peoplr
Nelson Serrano
August 14, 2022
Christine R
July 19, 2022
Staff is always very professional and friendly! Very helpful and informative with services they offer!
paul hoffman
July 1, 2022
Clean place, helpful staff, easy to sign up for a storage locker
MJ Freund
June 28, 2022
James Walsh
June 25, 2022
Great friendly staff, Is the main thing...
Raymond Hill
June 8, 2022
Nice and clean.
Prince Shiva
May 28, 2022
Good and bad: the facilities are clean and very well kept the staff in both facilities are very professional, good people; however, the rooms are not true size, a 5x10 is really 4'6"x 9'10" a 7.5x 10 is really is really 7x 9'8" and so on. Also there is no consideration when you move within the facilities. I moved from one CubeSmart to another CubeSmart and I was treaded badly for doing that. and I moved on the same date that I was due in my first unit into my next unit. I really don't understand this. Thank you.
M.A. Moodie
May 20, 2022
The great customer service, the helpful staff. The semi affordable pricing depending on the location.
John Moore
April 17, 2022
Sarai Cordero
March 25, 2022
Amazing customer services and clean space
STUNTMAN XTRA
March 7, 2022
It's safe & convenient. Friendly environment
Sandra Melendez
March 6, 2022
I rent with Cubesmart for 3 years at the Broadway location in Bronx, NY. My experience was delightful. I really appreciated the courtesy call I received every month for payment. The customer service was also excellent. Lastly, the cleanliness through out the store and around the storage space was amazing. If it wasn't for the rent increase; I would have stayed. I had lost my job (due to Covid) and I couldn't afford the rent.
Miguel Vargas
February 22, 2022
I really love this place. Great, safe and adorable storage solution.
Jim Ettorre
February 7, 2022
Your manager, Destiny Barnett, was a lifesaver when we were moving into our apartment and your storage facility. Knowing we only had minutes to load the elevators before we would be locked out, she grabbed us 2 elevators and hustled my movers inside, averting catastrophe (seriously, we couldn’t bring the boxes back to our apartment and the moving company had no storage of its own for the weekend). On a later visit, she helped us dispose of a cart of boxes, so we wouldn’t have to bring them home. You are lucky to have such a smart, hard-working manager.
Fanny Taveras
January 25, 2022
The storage unit was always very clean, and safe space to keep my belongings. The staff was always very friendly and very professional
Charles Clency
December 24, 2021
Safe, secure and easily accessible in the NYC.
Maria Cabral
December 22, 2021
maria calderon
December 21, 2021
Easy access courteous and professional service. Well maintained
pleasant meadow
December 6, 2021
Jessica Mer. was extremely helpful to me the customer and represented your brand 100% pro. she was superb!
Maribel Dalmasi
December 5, 2021
Christine Hopkins
November 28, 2021
I was happy to be able to reserve my unit online, and Destiny B. (at 5740 Broadway in The Bronx) was professional, knowledgeable, and kind. It was altogether is great experience as I’m storing things I salvaged from a fire in my building. She was sympathetic and made the experience as smooth as possible.
Edad Pico
November 25, 2021
deb ch
November 19, 2021
Clerk was professional ,completed and explained contract
Dani S
November 14, 2021
Update on 6-3-23: This staff at the CubeSmart location is always professional, clean and offers great service. The general manager Mike, and the store manager Kiara were very warm and helpful, especially with helping us get a key unstuck and just overall excellent customer service!! We appreciate you Bx Bwy CubeSmart location! Cubesmart manager Ms. D. Barnett was so helpful when updating my account ??????Ms. D. Barnett is knowledgeable and completed the process accurately and quickly, plus she was warm and professional! This definitely helped me save time that day-I appreciate Destiny’s professionalism and high level of customer service here at this location.
Christine Goldman
November 1, 2021
Norris White
October 29, 2021
Jessica & destiny has excellent customer service...two well employees for the job
Nicole Ellis
October 29, 2021
Customer service is number one (1). Destiny is awesome... .she went above and beyond in accommodate us when we lost the keys to our unit. ??
Mireya Reyes0419
October 26, 2021
Fl Vi
October 21, 2021
lisa delapaz
October 17, 2021
Fast and easy rental, attentive and knowledgeable employee, Ashley Ruiz!
cecilia barrios
October 10, 2021
(Translated by Google) Very good, a responsible place to store your things (Original) Muy bien ,un sitio con responsabilidad para uno guardar sus cosas
Amadou Diallo
October 7, 2021
Destiny was very nice to me and help, she was professional and very respectful. She was amazing. Im am happy i picked thia this location
Chris Rodriguez
September 26, 2021
The customer service experience at this particular CubeSmart is unparallelled. I've never felt more at ease and comfortable as when I was assisted by your unbelievable team of Jessica and Destiny. Knowledgeable, courteous and above all professional, they made choosing CubeSmart the only choice. Whatever they are being paid, I think it should be doubled. Frankly I don't know how CubeSmart found such talent.
Craig Adams
September 18, 2021
Jessica, Destiny and Ashley an the rest of the staff. Your team work is outstanding. I have work with teams after a disaster an by far, this team chemistry that you have built keep on doing it well. It was my pleasure to come long ways and you made my time easier. Clean place and great team. Thank you.
Berenice Santana Perez (Neesie)
September 11, 2021
Celia Baruchin
September 7, 2021
The very professional, very amiable staff at the 5740 Broadway location are your very best ambassadors: Destiny, Norman, Chiva (spelling??), Jessica, and Ashley - each and all were extraordinary, providing on-demand assistance always with a smile and a ready answer. Further, the lobby of the facility was always spotless (including the women's restroom), comfortable and welcoming. The cellar where I rented unfortunately partially fell victim to the ravages of Hurricane Ida, but prior to the storm, it too was spotless - zero evidence of pests anywhere (thank goodness!), and swept/vacuumed clean. Well done, all! And thank you!
Tiffany Brown
August 30, 2021
Sonia Fuentes
August 27, 2021
CubeSmart on 5740 Broadway was excellent, from the reminders to pay my bills, to the friendly customer service and easy transition to move out.
Enid Lambert
August 23, 2021
They don't offer garbage disposal and they are too expensive, but so are most places in the city. 2/8/23 still the same!
Chichi Johnson
July 23, 2021
Excellent customer service remote and in-house. Clean storage. Great, friendly staff. Alot of Parking. Great prices.. Ask for Christian, Manager. He is very friendly and kind. I highly recommend this business.
Quenell Anderson
July 23, 2021
The staff are respectful and welcoming, as well as genuinely helpful with making sure things get handled to suit your needs. I worked with a gentleman named Christian, who helped make the process of dealing with flood damage, very easy to handle.
Carlos Rivera
July 12, 2021
There was a flood in my unit floor they were so helpful and got me a new unit. The manager was so on point was going all out . The staff as well.
Ana Torres
June 29, 2021
Dee Marie
June 25, 2021
Liriano Diane
June 5, 2021
Excellent customer service. Destiny was professional and courteous. Space is clean and quiet, very well maintained.
Virginia Jimenez
June 4, 2021
The staff were very kind and helpful when I needed assistance. The storage facility was clean and well secured.
Shaun Martinez
June 2, 2021
Clean and secure facilities
Francis Valdez
May 31, 2021
Julio Pena
May 31, 2021
Crooks. Raised rates 3 times in a year or so.
Jose Rivera
May 17, 2021
Victor Rivera
May 16, 2021
Efe
May 12, 2021
Fast and great customer service!! First time getting a unit, didn’t feel pressured by a sales pitch and was genuinely happy with my transaction today! Great people at this location!! Thanks again Destiny!! :)
steve greenstein
May 12, 2021
I did not have a good experience. Some front desk staff was nice as well as the other workers However during a pandemic, late fees should not have been aggressively pursued with annoying phone calls. There was no understanding by the management or policy makers of what clients were going through. I paid my bill every month. BUT don't try to take advantage during a national emergency by charging additional fees. Especially when state and local governments were putting guide lines on rent.
Selina Mercado
May 5, 2021
The General Manager at this establishment is very unprofessional I called this morning to make my monthly payment and the general manager told me I had an outstanding late fee and I asked her to explain this fee to me. As a customer I wanted to be fully aware of the responsibilities that comes with the unit because her employees did not go into detail regarding the unit when purchased I asked her to explain once more the payments and late payments just so it would not happen again and her remark was simply "pay it or dont" The employees are very ignorant and need to be given proper customer service manners Especially the General Manager ! She made this experince truly unpleasant And I will be moving out of my unit shortly
Diana Perez-Desai
April 28, 2021
The storage was clean. The people were very nice and attentive to my needs.
Diana P. Perez
April 26, 2021
Thank you so much for your help Destiny! ??
Lendita Hoxha
April 12, 2021
A few days prior to my move in date. The store manger, Destiny Barnett reached out to me to go over the application. She answered all my questions and concerns I had including the insurance policy, the storage sizes and reassured me of the safety and security. When we arrived (April 9th) the staff were extremely friendly. We were greeted at the door with a smile and a welcomed hello. We met with Ms. Barnett she, walked us to the storage unit, and ensured the whole process was smooth and comfortable. One of the best experiences i had ever had. Very friendly. The facility was spotless, they have taken all the Covid-19 precautions. I am so impressed. I know i will be a long time client here! Again, Destiny Barnett was a pleasure to work with... if you are looking for a clean, safe and friendly place reach out to Destiny Barnett! She is awesome and made me feel like home!
Lindsay O'Brien
April 9, 2021
Remi Moore
April 6, 2021
The reservation process was seamless. Clean environment, awesome staff. Superb Customer service from Sosima & Christian. They were very patient and extremely helpful getting my account created and setting me up with a storage locker that was conducive to my needs. Thank you so much!
Amir Abreu
March 21, 2021
Great, friendly and efficient. Christian Jones was as professional and welcoming as they come. He walked me from floor to floor to show me the different units available in the dimensions I requested. I could not have asked for a better overall experience. Great job!
Jeff Villa
March 20, 2021
Destiny & Sosi are were incredibly helpful and easy to work with!
El Fuerte Mackenzie
March 19, 2021
(Translated by Google) It is an excellent place to store the things you need and cannot have at home due to limited space, they have a good price and good space. I love the service of the employees, all of them very friendly. (Original) Es un excelente lugar para guardar las cosas que necesitas y no puedes tener en casa por el poco espacio, tienen buen precio y buen espacio. Me encanta el servicio de los empleados todos bien amables
Jermaine Gilleo
March 14, 2021
Simon Perez
March 13, 2021
Destiny is a great good attitude, pleasant, knowledgeable with her work ethics good overall I will recoment more people
Lisa M
March 12, 2021
Destiny was so welcoming the minute I walked in. She made asking questions very easy. She was patient and walked me through the entire renting process without rushing. Thank you Destiny for helping me today!! I am happy to be renting here!
Stepy
March 1, 2021
I came in as a walk in looking for assistance with a unit. I needed help choosing a size that worked with all of my stuff. I was helped by Destiny who walked me through 3 different units and talked me through pricing. She was amazing and showed great patience. My experience couldn’t have been better. Thanks again Destiny!
Url G (Nkcosi DahBoo Ghazi)
February 28, 2021
Don't like how fast they go up in price on a single unit ??
Chike Ozuzu
February 12, 2021
Great work guys; Manny, Sosi and Destiny! Excellent service.
Miguel Vargas
February 7, 2021
I have two storage spaces and I absolutely love it, well worth every dime. Super convenient wonderful place, far cheaper than most comparable storage spaces. I have recommended them to just about all of my friends who have been looking for a storage solution.
mohammed fuseini suraji
January 17, 2021
The good communication of the front deak
Drea Smith
January 16, 2021
I had better service when I rented at Uhaul. The staff here don’t open on time, gave me improper instructions on accessing my unit and the rates are high, especially during a pandemic. No thanks.
Christopher Cannataro
January 14, 2021
Good service and easy access at all tones
Shojiro Ohashi
January 13, 2021
It was new building. And everything was kept clean.
Michael Rivera
January 4, 2021
Rosa Garcia
December 29, 2020
The place is very clean and very nice personal
Barbara Hernandez
December 29, 2020
Staff was so friendly and hardworking
Jaime Mendez
December 21, 2020
Staff is very cautious and helpful. Site is extremely clean.
Joel Arizmendi
December 10, 2020
Adam Sterling
December 6, 2020
My wife and I rent a 7.5X10 foot storage space at this Cube Smart. All areas, including bathrooms, are always very clean. The staff is highly competent, well trained, always friendly, and always helpful. There are plenty of parking spaces. When necessary you can back your vehicle up to a wide door that opens to a broad elevator vestibule. We moved to this Cube Smart from a famous local brand storage company, and have zero regrets. The price is in line with a top-class facility, and there are annual rent increases. But you DO get what you pay for. An operation of this quality is a welcome addition to the neighborhood. Most highly recommended.
Ramona Cruz
December 4, 2020
Workers are very nice and storage was always clean.
Jess Diaz
November 30, 2020
Been with CubeSmart for 5 years I never had a issue finally got my apartment didn’t need the unit anymore ????
BR GM
November 26, 2020
Marat Chata
November 16, 2020
Fabian F
November 15, 2020
Bunny Vanderhall
November 14, 2020
I purchased a unit with the help of Jimek a couple of days ago wasn't sure if I should because I just lost my job and don't need no more expensis but with the help of Jimek walking me through my different options and my needs glade I did. He was very helpful and patient thank you.....
Mary Addy
November 9, 2020
Very highly recommend! Was looking for a cheap storage place to house some items for a small amount of time, but didn’t want to go through the hassle of paying too much money. Looked up closest storages to me on goggle an found the CubeSmart on Broadway. Best decision!! They had a sweet promotional deal that allowed me to occupy some space under a month for free! If after the month we still needed the space, then that’s when a charge would be made to my account. Tour of the facility was beautiful. It was Clean, and there was an efficient process . Christian the young man and representative who I spoke to first about coming in to sign documents an look at the space was super professional an very sweet. Can’t go wrong with this location of cube Smart!
EDDY Rosales
November 7, 2020
David171
November 4, 2020
Alway clean and welcoming
Kevin Green
November 2, 2020
veronica
November 1, 2020
I like this storage facility. It's clean and peaceful. It's in a good area and there is a few restaurants around the corner. It's well managed and easy to navigate. Plus the customer service is great.. Christian explained everything very well and let me tour the facility before I signed up. Sosi set up my account quickly and easily. She is very kind and helpful. Everything went smoothly and effortlessly. No problems here just good service.
M. S
October 24, 2020
Clean and friendly staff!
kirk sipe
October 19, 2020
The agent was very professional and knowledgeable and very courteous! In addition, the locker he provided was perfect for me.
Angelica Jimenez
October 1, 2020
Friendly staff, clean and well kept
Sande May
September 6, 2020
I have had storage with CubeSmart for 3 years.
Josefina Acosta
August 30, 2020
Tommaso Giuseppe Michelangelo DeLuca B
August 26, 2020
Staff is very friendly and knowledgeable.
Melissa Moore ( Principal)
August 26, 2020
Friendly and helpful staff
Michael Marmol
August 24, 2020
(Translated by Google) Safe, spacious and with good prices (Original) Seguro ,amplio y con buenos precios
Jesse Bruckman
August 21, 2020
Always very clean staff always very polite.
Emily C
August 19, 2020
Good customer service and environment.
mrhay2u
August 17, 2020
Nice staff but the company is a sham
Steven Toro
August 17, 2020
Marcia A. McBeth
August 12, 2020
Organization and safe place to put personal things
Stephanie Scott
August 9, 2020
They didn’t harassed me about my payments..
Perla Mota
August 3, 2020
The manager Christian was very professional and courteous. He walked us to the process and made the whole experience worth it. I would recommend this location because of him.
Eric Halperin
August 3, 2020
The staff was incredibly attentive and helpful. There were many options to choose from and my unit was clean and priced well.
Flerida Concepcion
July 22, 2020
Wonderful service, the manager is really gentle and helpful.
Francis Malkum
July 22, 2020
(Translated by Google) Excellent Jeselyn (Original) Jeselyn excelente
Albert Aldrich
July 19, 2020
Jeselyn was wonderful. The process was very smooth. CubeSmart has always been efficient.
Hopskotch Squirrel
July 16, 2020
It's true the Customer Service is phenomenal! I've been here on two occasions and its one of the main reasons that if I have storage needs, it has 'always' been CubeSmart (Riverdale)-due to their staff. The manager Nelida and her team are phenomenal Christian, Yeselyn, and Manny are an incredibly-amazing customer service team who always go above the standard(s) in order to support the needs of customers. Nelson, the maintenance person of building and grounds keeps that place and the grounds 100% clean. Yeah, I know I'm raving about a storage facility but life was stressful for me during this time time and the staff at least made my day easier by their welcoming hello's and just assisting when needed. CubeSmart Riverdale hands down is amazingly amazing! (Nickie C.)
Rachel Coon
July 14, 2020
Jorge Pedroza
July 10, 2020
Elena Newkirk
July 10, 2020
I originally tried to make arrangements for a storage unit via telephone, but there was an issue with my contract and the unit had to be downsized because what I wanted was not available. Thank goodness for the contract issue. Nelida called me to explain that I should come in and view the unit before signing the contract because it was an odd shape. I made the trip there to view the unit and sure enough odd-shape was an understatement. The unit would not fit my needs. I thanked her for her honesty and not trying to make a quick sale. She didn't want me to leave empty handed so she searched for cancelled units and found me the size I was originally looking for and honored the terms of the original contract. After my contract was signed, I was escorted by a maintenance man to my unit to install my lock. He graciously swept and mopped the floor of my unit which was immaculate I must say and even wiped down the door and installed the lock for me. My experience was great unlike the CubeSmart at another location a few years ago. I highly recommend this place. The staff is awesome and the place is clean.
Khang Viet Nguyen
July 7, 2020
Jeselyn is very friendly and helpful!
Jake S
July 2, 2020
Staff is very friendly and super helpful. Shout out to Jess and Christian for setting me up with my unit on short notice. 5/5
Mikey Fran
June 29, 2020
Raven Smith
June 29, 2020
clean facility and friendly representatives
kemar Hermitt
June 29, 2020
Jeselyn & Manny were fantastic! They were courteous, knowledge, and went above and beyond to help me in my move. I would highly recommend doing your storage at this CubeSmart. The facilities are clean and welcoming. Stop by and pay them a visit.
Remigio medina
June 28, 2020
Nedria Hall
June 25, 2020
Great customer service , clean environment
Amy
June 20, 2020
My experience here has been fantastic. Jeselyn and Christain really made the process so nice and easy for me. I really appreciate all their help. They are both extremely friendly and they really went out of their way to show outstanding customer service and accommodate my multiple needs. The storage unit I got was in good shape and the whole place is very clean. Would highly recommend this place!
Iris Bodre
June 20, 2020
MarieAnn Canete
June 19, 2020
Jess amazing service and nice staff
Karla Jerezano
June 12, 2020
Thank you Jeselyn. You was so helpful. Great service The storage it’s super clean.
yaquelin pascual
June 9, 2020
(Translated by Google) Joselyn many thanks for your good and excellent service (Original) Joselyn muchas por tu buen y excelente servicio
Manny Dominguez
June 6, 2020
Is clean is light and spaces
M D
May 30, 2020
Great storage unit, employees are friendly and very helpful. Main reason I can't give 5 stars is because the ceiling is hella gross even though this place was built like 4 years ago. If you store clothes, make sure everything is wrapped in plastic so you won't get mold or mildew or whatever that is on the ceiling into your stuff. Also got to keep in mind that the rates can and will go up every 6 months or for a new calendar year so keep an eye on the emails they send you because they will notify you about rate changes so you won't be surprised by billing time.
Shaunell Frazier
May 30, 2020
I've been renting a locker at Store 6607 for about a year. Everyone is always friendly and the place is always spotless. The only problem was that I had a top locker, which I hated. I expressed this to 2 employees, Christian and Jeselyn and they were extremely helpful. They helped me reserve and the following day, transfer to a bottom locker. They were both helpful, knowledgeable, polite and very friendly. I really appreciate them for all of their help!
Ashlyn Phillip
May 30, 2020
Jessilyn and Manny were amazing! They provided answers to all of our questions, outstanding customer service, excellent patience, and great understanding. My mom and I were in a rush to move my things in (moving out from college is very tedious and stressful) and into my locker. They even offered to stay a little after closing to make sure we were okay. As we told them on our way out, we couldn’t thank them enough! If you’re looking for a great storage unit, this cubesmart is the best way to go!
Luis Orsini
May 29, 2020
Trust was a major part of it.
Waqas Iftikhar
May 27, 2020
Reserved the cube on web, visited this location and was greeted by Jeselyn C. And her coworker. She was very descriptive about the contract and explaining terms and had let me pick my own location for the same size. Would highly recommend this location to anyone looking for not just the storage, but also great customer service.
Laura Clerkin
May 25, 2020
Your staff was very friendly and helpful! Thank you Jeselyn, Christian, Emanuel
Ramon Seda
May 21, 2020
Jess the best in customer service 5*S*t*a*r*
Driada Rivas
May 16, 2020
Great!! Wonderful sortage place. Jess and her team are awesome. Highly recommended to all!! 5 plus stars ??
Milica Boskovic
May 7, 2020
Very nice staff. Clean facilities.
Daisy Alvarez
May 3, 2020
Staff are friendly and helpful, great elevator service, nearby locations, clean and organized, iformation is provided to you with great detail, respectful of your need for space and privacy, all around a good place to store your most trusted items.
Mrs. Luz Lilly
April 17, 2020
Costumer service and extremely clean...
Samantha and Julio Rivera
April 15, 2020
Jeselyn and Nelida showed us our first Cubesmart and we are now moving into our first unit locker. They were very courteous and serving for us. Thanks. Highly recommended!
Flawlessly Beautiful
April 5, 2020
Loved it
Espiritu de Vida
April 5, 2020
I recommend this cubesmart, the staff were very helpful and kind. Especially Jeselyn Ayala who is very helpful and understanding.
Michie Mass
April 2, 2020
When I arrived the staff were totally unprofessional. I heard nothing but complaints from them about the customers. Regardless of this I reserved a unit for a Sunday. Business hours were suppose to be 9:00-7:00pm for the office and the loading gate. However, when I arrived with the movers, the gate was down for both the office and the loading gate. I was left stranded in the cold with ALL my belongings in the truck. I had to call customer service so they could contact the manager but he/she wouldn’t answer. Luckily they were able to find another location that was open for business. Horrible experience.
Ramon Guerrero
March 29, 2020
6 excellent good jobs
Suzalin Llena
March 23, 2020
Michele Jones
March 21, 2020
Super clean facility and very helpful staff here.
C. Docu
March 21, 2020
Jeselyn Calderon is not only professional and extremely helpful -- she is pleasant and friendly and makes you feel like she's welcoming you into her home. Jeselyn showed us the storage unit and facility with pride, so we felt safe and secure to rent this space.
Nicole Acosta
March 20, 2020
Jess was amazing she was really supportive and efficient. Helped us with everything we needed. Thank you!
Ace Strategist
March 19, 2020
Jeselyn Calderon is really friendly.
Chantel Norman
March 19, 2020
Nelson the manager , Jeselyn Calderon and Manny have beautiful souls. They are so great and very generous. They let me dump my trash and cancel my storage. I LOVE THIS LOCATION, they are humble and great services.
Linn Z
March 15, 2020
Dexter Ciprian
March 12, 2020
Amazing customer service. Jeselyn is an incredible manager. Made me feel well taken care of. Gracias!
Michael Moon
March 11, 2020
I loved Jeselyn’s service! Such a hard worker.
a olivera
March 11, 2020
This was the most easiest and simple thing I had to do with my Mum’s move. Christian Jones very helpful and patient. He showed us all the u it’s he had available that would fit my Mum’s belonging and took his time to answer all of her and my questions. We definitely recommend going here.
Christine Clas
March 11, 2020
Chris was great and very informative!
Maria Silva
March 8, 2020
Tony Vercetti
March 8, 2020
Israel Martell
March 7, 2020
kevin r
March 3, 2020
Mimi
February 17, 2020
Professional
Luis Obispo
February 16, 2020
Ramon Emilo Bencosme
February 9, 2020
(Translated by Google) Jess, hello, I appreciate Jesslyne's service as an excellent professional. (Original) Jess hola agradezco el servicio de jeslyne como una excelente professional
jeremy otero
January 25, 2020
Ask for cristian J Really good service helped me out and provided great customer service
KattyandElvin Rivera
January 21, 2020
CARLITOS89ist
January 21, 2020
A great experience, very professional emanuel helped me with everything. highly recommended . Everything is new, the hallways clean. excellent service.
Marian Tucker
January 18, 2020
Quoted lots of unnecessary charges. NO THANK YOU!! I went to uhaul storage
Gladys Castro
January 17, 2020
(Translated by Google) Jeselyn helped me with so much attention. Excellent service, thank you. (Original) Jeselyn me ayudó con tanto atención .un servicio excelente gracias.
Artina Abraham
January 10, 2020
I happened into the store by chance while out on other errands, and found their prices on moving boxes to be the best I've seen in all my research. I purchased 3 wardrobe boxes and 2 extra large boxes...then came getting them into my car. When I realized my car was too filled with junk for all the boxes to fit easily and that a recent neck/back injury prevented me from the necessary maneuvering to get them in...the store employee, Jessalyn came to my rescue. Thanks so much, Jess for all your help! From locating the products I needed to your polite and informative responses to my barrage of questions to helping me get everything in the car, you were awesome! Thanks again!
Brian Mena
January 7, 2020
I’ve been a cubesmart customer for 4 years now and I can tell you that I give the entire staff and the location itself 10/10. Exceeded the expectations. Special Enmanuel. 100%
MoKatz7
January 4, 2020
Guillermo Lorente
January 2, 2020
Ever since I met Jeselyn I’ve had great service; she helped me to find a solution to the storage space I have. I am looking to transfer; just so I can stay!! She’s very welcoming, professional and this CubeSmart - Broadway is a very special place, that I specially recommend to everyone!! 5-estrellas!! Thank you Jess :)
Maria A Torres
January 2, 2020
Francisco Urena
December 31, 2019
Franz Perez
December 30, 2019
Junior Villa
December 29, 2019
Christian and Jess did a great job assisting us with our first storage unit, very welcoming and understanding well explained throughout the process thanks guys
Kimali Corley
December 28, 2019
Stephanie Berard
December 27, 2019
Edward Dolberry
December 26, 2019
After a hectic week the only thing that was right was the staff at my cubesmart storage. Nelida the general manager there helped me get into my cube not once but three times. Everything that happened that week the only good experience was the helping hands of Nelida and Emanuel who made a troublesome experience seem like nothing really happened. If the CubeSmart experience is the work and effort of Nelida and Emanuel, I am sure to recommend a CubeSmart storage to anyone who should need storage
Ivette
December 23, 2019
I recently signed up for storage at Cube Smart's 5740 Broadway location. I can honestly say hands down that the staff there are extremely friendly, very helpful and knowledgeable about pricing and sizes of storage. Prices are a bit high like any storage facility, but the perk is that you get 25 percent off when you first sign up so that alleviates the monthly cost. The facility itself is well kept, very clean and is climate controlled. The entire staff from Emmanuel to Jay to Nelida the site manager are super helpful! I highly recommend this facility to anyone needing storage.
Thomas Bergamini
December 20, 2019
We recently upgraded our storage here, and Emanuel was very helpful. He went through the range of units available and helped us get the best deal.
EMIL MAMEDOV
December 20, 2019
Amazing stuff and service! Really recommended. 1 min walk from FedEx and 2 min walk from Staples which make it even more convenient!
Jennifer Quinones
December 20, 2019
Highly customer service a plus .
Eric “Real-E Ripe” Ramirez
December 19, 2019
Jess was amazing she helped a bunch
????? ???????
December 6, 2019
Justin
November 18, 2019
Christian Jones
November 12, 2019
Luciana Honoret
November 9, 2019
Evan Rival
October 15, 2019
Great place Great staff Easy parking Wheelchair accessible Clean bathroom Easy storage
steven rodriguez
October 7, 2019
Brandon Montes
October 2, 2019
Ria Ali
September 6, 2019
Persio Manuel De Asís Cruz
August 29, 2019
Great costumer services. Best personal in the building.
Robert Brownell
August 21, 2019
This was a user friendly/customer friendly experience from the start. I reserved online and selected the date in which I would pay and start. I chose to drive to the facility - 5740 Broadway, Bronx NY. I was greeted by Nelida who pleasantly took me through the process in about 5 - 10 minutes. During my induction another attentive customer service woman, Lisa, also helped and I was set up to do my self storage needs including locks and pads in about 15-20 minutes with a trip to my new 10x10 storage locker! Very good experience and the pricing is competitive.
Juan Figueroa
August 21, 2019
The staff is very caring & thoughtful & very nice. The Best.
Charles Q
August 19, 2019
I needed a spot in a hurry. CubeSmart was awesome and super helpful. The place still looks brand new.
Xavier Flores
August 18, 2019
Facility is well kept. The employees are very friendly, knowledgeable and helpful.
Judy G.
August 12, 2019
Mike Barinas
August 11, 2019
Saran Camara
August 8, 2019
Very great customer service. Lisa was a sweetheart. I’m very satisfied with the help I received.
Jessica “Jay” Alverio
July 28, 2019
Clean facility, friendly staff, they raised my monthly fee recently not sure why
Tyrone J Blake Sr
July 19, 2019
Great service....lovely employees. Lisa rosario was very helpful
Lavern Davis Davis
July 11, 2019
Chris and Lisa are the best customer service representatives at CubeSmart. They are professional, polite and excellent employees. They’re what makes dealing with this company a pleasant experience.
billyons a. buxx
July 10, 2019
Ifetayo Olufemi
July 10, 2019
Lisa and Abenji and Nelida were amazing loved the service and so kind and professional.
leccinton veras
July 6, 2019
Lisa was awesome
Maximo Hernandez
July 3, 2019
Michelle ABREU
July 1, 2019
Rhona Garcia-Glavey
June 20, 2019
Kathy Rivas
June 15, 2019
I was here over a year and Lisa and Abenji were awesome!!!!
Tyrone Johnson
June 6, 2019
Very friendly and professional staff. I met Lisa R. The manager she gave me information about variesunit which were available. Thank you
Joseph Armenteros
June 6, 2019
My experience in CubeSmart Self Storage has been amazing. Lisa help me sign up for unit, and helped me understand how everything worked. Fast, simple, and friendly staff. Definitely recommend to anyone looking for storage
Yvonne Mercado
June 6, 2019
Antonio Romero
May 27, 2019
I think the monthly insurance is a little high on this small cubicle. Should be once for a year, no every month.
Duane Christopher
May 26, 2019
The sign-in was seamless with helpful and knowledgeable staff. The price for my unit was truly worth the space. Very clean environment.
Latisha Camacho
May 22, 2019
Migdalia V
May 18, 2019
If I could give them. Zero star rating I would. I moved my clothing and household items from UHaul to CubeSmat at the end of December. I thought that this was a better facility. However, my daughter was moving her dorm stuff in on May 16 and noticed a bunch of moths. The more she moved things around, the more moths flew and crawled around our unit and in all our boxes. We walked around the 4th floor and there were dead moths all over the carpet everywhere. They have a major infestation! And, the manager acts like it isn’t a big deal. My daughter and I spent 6 hours cleaning out our unit and moving all our stuff to another floor...to a less desirable unit no less for the same price! I had to throw out several coats and household items and can honestly say it was one of the worst days of my life. Spending several hours killing moths off your clothing and household items is not fun! After 13 loads of laundry I still have at least 10 more and all my expensive coats have to be dry cleaned. Who is paying for all this?? Cubesmart offered no help!!!! We had to move by ourselves! I have been significantly financially impacted and want Cubesmart to do the right thing and also fumigate the 4th flour. Who is going to reimburse me for all the expenses associated with the moth infestation? The time I had to take off of work? All the stuff I had to throw out and will have to rebuy! Wake up!! You have a serious problem! Lisa Rosario was the only person who was sympathetic!! She was professional and helpful. The other so called manager was horrible to me and my daughter! She may have been a robot because she acted like this was not a big deal!! Several thousand dollars of losses and all the time and money to correct THEIR infestation is significant!! Take ownership for your flaws! Your facility is not safe!! I want a resolution and want them to alert customers on the 4th floor that there is a serious problem
Al Virella
May 17, 2019
Just upgraded to a larger unit! Leaving U-Haul and bringing all my items to this storage place. Good job guys! Thanks!
Ralph Sodano3
May 17, 2019
Steve Estevez
May 12, 2019
Dolores Harper
May 7, 2019
It took me three visits to actually decide that paying for storage was the way I wanted to proceed. On all three of these visits, I was treated with utmost patience and respect...and on the day I visited with the intent of renting, I was offered a discount that I wasn't even aware existed. As for the facilities, they are clean, dry and easy to access. So...while I do not necessarily feel that storage is a long-term option for me personally, there are times when it is necessary and I have no reason to feel thst this isn't an ideal place to use to its advantage.
Greg White
April 30, 2019
M. Deen
April 26, 2019
Leojocel Then hernandez
April 15, 2019
Peligro41 Cora
April 6, 2019
Andrew Denno
March 15, 2019
Service is great and very helpful. The facility is clean, well lit and secure. Prices are very competitive for the area and for what you receive.
Tony Fiore
March 11, 2019
The facility appears to be clean. The workers are kind and helpful although they could use a little more help. The front desk is often abandoned and people are confused about who they're supposed to deal with. Parking is not a problem. It's a newer building so the wear and tear is minimal to non existent at this point, which is good.
Meliza Guillen
March 8, 2019
Corneilsha Malcom
March 6, 2019
Forbestv..join us.landowners2019@
SONIA DIAZ
February 25, 2019
Great easy service very professional staff..
Sthaily Paniagua
February 24, 2019
Lisa was amazing and the service is awesome!!!
Sheryl Wesley
February 23, 2019
Very easy and professional See Lisa & Abenji.
Ninoshka Lopez
February 23, 2019
Carlos Garcia
February 23, 2019
LISA opened our first storage account I loved her energy I love our new storage I had a blast moving in.
Diana Reyes
February 20, 2019
I appreciated the tour of the spaces available and how clean everything is. Lisa assisted me and was knowledgeable, professional and outgoing. My rationale for the four stars is that the passcode system has been down. I have had to receive a temporary code each time I have gone in and each time there has been an issue. The office staff at this location have no control over this issue, they have all been very helpful.
Alan Smoler
February 19, 2019
Lisa and Nelida are always a pleasure to work with I always leave with a smile,
Elly Lugo
February 17, 2019
Lisa is great! She is genuinely a kind person and very professional. She made my experience in opening up a storage unit a happy one. I am going through a personal hardship and for a moment, Lisa helped me forget my worries. Talking with her felt as if I was talking with a long time friend. The facility is very clean, well taken cared of. I love the fact the floors has rugs.
Ali Alsaedi
February 16, 2019
Lisa and team are always ?? perfect.
RAIDER23 00
February 16, 2019
LISA and Abenji were so kind fabtastic service.
MOBILE COMICS
February 16, 2019
I Have been a long time customer and love location Lisa is the absolutely greatest. Thankbyku for smiling.
William Rivera
February 16, 2019
Lisa took great care of us Excellent service :)
Ariel Gomez
February 16, 2019
Lisa helped with my merchandise great work
Joshua Jacobs
February 15, 2019
Lisa awesome customer service, best in town.
Carlos Rosa
February 15, 2019
l have been back twice love this place Lisa was there for both absolutly recommend she is always great.
Margarita Melo
February 14, 2019
Lisa took care of me, I love her attention to detail the locaction is always clean and smelling great.
John Aviles
February 12, 2019
Lisa is the most amazing representative always assists me thank you for your 5 star service
Nancy Toro
February 12, 2019
Lisa and Hi Rosie who first gave me the tour to storage unit and parlor these team workers are awesome! they are nearby texting and updating feedbacks ,the free truck for two hrs was a great help. They and makes me feel at home they explain and suits your space needs focusing the moment you enter clean and tidy 'friendly atmosphere' I will highly recommend cubesmart to my friends . Thanks to all! And lots of Good Luck and chris,nelida and Nelson maintenance and Jason who I met at this location were also so kind.
Russ H
February 10, 2019
Staff was friendly and everything went smoothly. Can't wait to move in..
michael Smith
February 10, 2019
Lisa is great!!!!
Jazmine Mendez
February 8, 2019
Lisa and team are very nice people i love the team, friendly and comfortable awesome people.
Hunting NewYork Outdoors
February 8, 2019
Lisa is professional when ever I come to pay my bill she greets me and ask how is my day going and can she help me with anything . Lisa is very good and helpfully on questions I ask her all the time . Rate her customer service from a 1to10 I’ll rate it beyond a 1000 Also Abenji as well when coming into cube smarts greed me and ask how’s my day and how she could be at service . She makes my experiences with cube smarts awesome people like this you guys at cube smart should appreciate as these two individuals make my experience the best from any other storage unit and this is why I chose this cube smart
Elias Kassatly
February 7, 2019
Lisa was super helpful when my garbage bags split. She even helped me to tape them up. Greatest storage experience of all time.
Jose Gil
February 5, 2019
Equipo son excellent Lisa is the best,
Leyda Roa
February 5, 2019
Lisa was great
Ramon Nunez
February 5, 2019
Lisa Rosario and her staff always assist me with my needs. I appreciate them!
Bobby White
February 3, 2019
Great service! Nick is the best
Christie Alty
February 2, 2019
The ladies at this location were great! Abenji showed me a few lockers and I chose the one that best suited my needs. While getting the computer stuff and paper work ready she and her coworker jokes around and we had great conversation. Over all great place, service was on point.
Yivan Cortorreal Soriano
January 18, 2019
Nelida and Lisa are the best!!!
Don Hiatt
January 17, 2019
I came here to rent a storage locker, but decided to look elsewhere when they told me that I needed to purchase insurance for the space at additional cost. one would think that a facility like this would have insurance instead of passing the cost on to the consumer.
Christian Ortiz
January 15, 2019
Lisa and Abengi were awesome. They were as friendly as can be and would have loved to keep my unit their longer.
Jalah Jarvis
January 14, 2019
Friendly staff, clean, and reliable. I would recommend to everyone.
Amy Basantes
January 5, 2019
Gladys DotsonMercedes
December 30, 2018
Nice staff
Melissa Peralta
December 27, 2018
Being a "Virgin" to this storage thing Lisa Rosario was AMAZING!!!! From the time I walked in she greeted with a smile, didn't rush the process explained, I mean EXPLAINED everything to me. She even helped me call super move (ask about it). Very clean facility I would recommend this place Ask for her. THANKS DOLL!!!
Mariolis Gomez
December 25, 2018
The manager Lisa is so helpful!
frank lopez
December 22, 2018
Great place to storage and outstanding customer service. I will recommend to family and friends.
Evelyn Lipp
December 19, 2018
The staff are friendly and very helpful. The space are clean and big.
Benjamin Diamond
December 16, 2018
Enzo Ramirez
December 16, 2018
New and clean location.
Hugo Lopez
December 10, 2018
Very clean and organized..cheaper prices and affordables..the cubes are spacious and in our case is what we really needed. I want to mention this young and wonderful lady..her name is Liza..very nice and polite in every aspect. Definitely, I would recommend this storage.
Myron Warrick
November 30, 2018
Waqar “Vick” Anjum
November 23, 2018
Nice staff and clean place. Recent visit was great.
Milica Brogan
November 21, 2018
This facility is convenient and clean. The loading docks are right near the elevators. Check in was easy. Lisa helped me and she was awesome.
Christopher Yanaranop
October 24, 2018
A year ago Brand new facility, clean with plenty of parking, good service. Many of the other lockers are further down from the elevator. The floors are carpet which is nice, hopefully they can keep up with the maintenance for the next 10 years. Overall best intro experience with typical and easy access. 2-7-2020 Update after terminating my contract with this facility because I have no need for the storage. The transition was simple and the staff was respectful during the exiting transition. Enmanuel and his staff has made this a painless experience during the move out. I highly recommend and grateful for having a storage facility with a professional staff at home.
James Chandler
October 20, 2018
Lisa and Nelida were amazing thanks for you storage help best service ever.. above and beyond.
Chris Cruz
October 12, 2018
Great place, clean and friendly staff. Lisa was more than helpful and very patient. Highly recommended.
Jacobo Hernandez
October 10, 2018
Abdullah Ummar
October 5, 2018
My stay was fantastic Lisa and team were amazing,
enzo z
October 3, 2018
Yasminda Chaves-Smith
September 30, 2018
Staff was very helpful. Good experience
T Jordan
September 29, 2018
The people who work there are great, funny & very professional!
Michael Muoio
September 21, 2018
Awesome service the ladies were helpful definitely would recommend. Nice and clean
Yaritza Madera
September 9, 2018
Friendly staff! Very efficient!
David MacEnulty
August 23, 2018
The person who helped me, Rossy Fernandez, was exceptional! She was very clear and helpful in every way. After ascertaining what my needs were, she found just the right storage space for my needs, and then guided me through every step and option with a warm professionalism. Highly recommend both CubeSmart and Rossy.
steven gonzalez
August 15, 2018
brianna graves
August 11, 2018
Amazing customer service with even better management! I was actually sad to leave, but I would reccomend anyone to this specific location.
Ebony Ferreira
August 7, 2018
Eileen Armstrong
August 6, 2018
Raul Gil
July 26, 2018
Thomas Anderson
July 24, 2018
The representative Rossy Fernandez explained the plan and rules very well. She really made me feel welcomed and was very professional. This is my first time using self storage. I'm glad to be here.
Larien Alfonso2
July 19, 2018
Amanda Herlihy
July 9, 2018
Cubesmart in Riverdale has the best customer service anywhere! Everyone is always polite and goes above and beyond to help. Lisa is especially great at her job and makes us feel appreciated and is always happy to help.
Gustavo Villanueva
July 7, 2018
Lisa and Nelida assisted us with our reservation and made the whole experience enjoyable and care-free. Thank you both very much!
Elizabeth Munoz
July 2, 2018
I was running late literally 15 mins before closing. They were quick and efficient. The girls were very sweet & one of the male employees was very helpful. Glad I chose CubeSmart.
Papa Longo
June 30, 2018
Tayra Lucero
June 30, 2018
I love the friendliness , the profesionalism of the staff and the cleanliness of the place ! Love it !
Lamont Williams (Monty)
June 17, 2018
Clean facilities. Secured Access Control. Knowledgeable Staff. Convient Location. Highly Recommended!
Nelson Nelson
June 15, 2018
Okay place
Yocasta Diaz
June 11, 2018
Esteban Torrentes
June 8, 2018
(Translated by Google) The best customer service thanks Rosy (Original) El mejor servicio al cliente gracias rosy
Pablo Tomatis
May 10, 2018
afia elvin
May 6, 2018
This location is great !!!
Rachael Steele
May 2, 2018
I have only ever had the most wonderful customer service experiences when dealing with everyone at Cube Smart on Broadway. Lisa Rosario who manages this establishment is one of the most helpful and kind people I have ever had the pleasure of doing business with. Lisa goes above and beyond your expectations and her kind and caring demeanour are truly commendable. Lisa provides excellent customer service, her knowledge and passion plus her smile can lighten up even the most challenging day of moving.
Luis Caballero
May 1, 2018
The whole was great from day 1. Excellent service,
Cristian Garcia
April 29, 2018
Great customer service!!!!
Cherie L
April 20, 2018
Nice, spacious, clean facility with ample parking/loading space. Staff very friendly and helpful. Easily accessible by train also. Def recommend.
Mike Tafet
April 18, 2018
Good experience. Brand new facility Storage bins are very clean and the customer service is excellent
Crystal Ortiz
April 16, 2018
victor p
April 15, 2018
(Translated by Google) Excellent customer service, especially Rosy F., who knew how to help us with all our questions. (Original) Excelente atención al cliente en especial la de Rosy F.,Supo ayudarnos con todas nuestras preguntas
Devonne Wiles
April 13, 2018
MANNY GONZO
April 12, 2018
Clean place good prices
Thomas “TheZMAN157” Zachman
April 6, 2018
Juan Lopez
April 2, 2018
Amazing! Rossy and Lisa were great! They were so kind, patient and informative and waited for me to get there to store some stuff, which was important since I was moving that same day. I recommend this Cubesmart because the professionalism they showed is phenomenal.
Jessica C
March 29, 2018
Came in to rent a 7.5x5 and did it in under 15mins. Customer service is great and prompt. Will recommend to friends and family.
Jenny Figueroa
March 26, 2018
The staff member who assisted me in the rental of my unit was Lisa, who was professional, courteous, friendly and super helpful in guiding me to the right size space for my needs. I will definitely recommend CubeSmart Self Storage to my friends.
Jeff London
March 26, 2018
Bonita Morgan
March 17, 2018
Love this place
Olvan Figueroa
March 11, 2018
LISA WAS VERY GOOD HELPING ME ,VERY GOOD WITH CUSTOMER SERVICE AND ALSO VERY ATTENTIVE ,THANK YOU VERY MUCH Lisa
Denly Garabito
March 7, 2018
Jonathan Frias
March 3, 2018
Bomb ass staff and facility ????
Millie M
March 2, 2018
Love it!!!! All so organized and closely monitored. Friendly and helpful staff. Rossy Fernandez really looks out for what is best for you and dedicates each customer all the time needed. Even those like me that ask lots of questions. You are awesome Rossy... Excellent team for great business. Thank you.
Susanna Longo
March 2, 2018
The young lady that took care of us was so nice and she was so efficient that what needed to be done was done so quickly we were in and out very fast.
chris navarro
February 27, 2018
LisaR and Nelida are great, helped us partner kingsbridge Little League and great customer service,the best I've encountered.
Big Lou Antiques & Rare Treasures
February 25, 2018
sam gonzalez
February 25, 2018
My experience at this cube smart was excellent. Customer service was great . They explained everything to us very friendly staff . Really happy with their service. Definitely recommend this smart cube self storage place to my friends.
Jenna Guiliano
February 25, 2018
Lisa Rosario was so helpful with our storage needs ! Switched from manhattans mini storage to cube smart , got a bigger locker and saves money!
Sasha Mejia
February 24, 2018
Jonathan Okojie
February 24, 2018
Love this place! Very clean and excellent customer service! Lisa R. went out of her way to make my move in as easy as possible. She and the rest of the team at this site are the best!
Heidy 271
February 23, 2018
Lisa, Nélida and Rossie, are very professional and helpful great team!
Eric Wright
February 20, 2018
Miss Rosario was very helpful and a pleasure doing business with. Was very help with my service.
KpopSanta
February 10, 2018
The place itself is very clean and organized, but the real star earner was Lisa R. She was very helpful, knowledgeable and helped me find the right space, as well as keeping us engaged with a friendly demeanor and fantastic sense of humor. I am now a proud customer and looking forward to my storage visits, just as much for my nicknacks as for the awesome staff that greeted me with a smile and helped me settle right in! Thank you!!
ELBA RAMOS
February 10, 2018
Katherine Luna
February 10, 2018
Cubesmart has an outstanding customer service, but in my opinion there pricing is expensive.
Ashley N
February 8, 2018
Jennifer Perdomo
February 6, 2018
Mario Diaz
February 5, 2018
The staff here is professional and courteous. I was allowed to use the other restroom since the men's room had been busy fir a while. The restrooms are kept clean.
Joel Zive
February 4, 2018
When my credit card was stolen and my payment was delayed, Rossy worked with me until I received a replacement.
Carlos liriano
February 4, 2018
Nelida the customer service rep is amazing, she provided information clearly and concise. CubeSmart has an awesome promotion. where you get 1 month free, truck with driver, 15% off first month. Only cost upfront is $25 for registration and $12 insurance which varies. I consider giving this place a try.
Reynaldo Martinez
February 3, 2018
CubeSmart Riverdale: If you're raising the monthly rent at least extend the hours for working folks that cant make it to storage by 6:45pm. Also, can you install a dumpster so we can dispose of our boxes?
John Grande
February 2, 2018
Nice people. very helpful. Overall like Cubesmart, but wished they were opened later.
Rafael Vallejo
February 2, 2018
I highly recommend cube smart. My experience with Nilida Ruiz and Rossi was outstanding from start to finish.
Ivanova Marte
January 31, 2018
This review is for the Cubesmart on 5740 Broadway in the Bronx. I have to say everything about Cubesmart was amazing. From the time I called to make a reservation to the end. I made a reservation over the phone and visited the store shortly after. I was greeted by Lisa R. and she helped me throughout the entire process. She was extremely helpful with answering all of my questions and helped me pick out the right storage unit for my belongings. She went above and beyond to make sure everything went well! I highly recommend Cubesmart! Ask for Lisa R. if you go to this location. She is amazing!
Raymond Santiago
January 31, 2018
Aldwin Then
January 31, 2018
Kerbin Pilier
January 29, 2018
RJD RJD
January 27, 2018
The Best services ever!
William Natal
January 24, 2018
Lisa and rossy are the best amazing team and super clean, great service.
B Santiago
January 22, 2018
Adriana Arias
January 18, 2018
Helpful Rossy and Lisa. Accommodating to my needs. Friendly with my clients
Drew Mcq
January 18, 2018
Lisa and team are absolutely outstanding in every department ??
P Marrero (Pris)
January 14, 2018
Place is pleasant.. nice & clean, customer service very friendly... I gave 4 stars for early closing hours & no garbage cans.. you have to take your garbage with you!
Odette Odette
January 4, 2018
Very clean
doreen gonzalez
December 31, 2017
Alisha B
December 30, 2017
Bryan Torres
December 23, 2017
Luis Caba
December 13, 2017
The best!
Joseph Owczarek
December 12, 2017
Flo
December 3, 2017
Very helpful staff. The place is clean and well maintained.
Melissa S
November 22, 2017
The staff is nice and really helpful. It is a shame that they close so early (645 pm) making it difficult to make it there during the week. It's also inconvenient that we have to go make payments in person in order to avoid fees over the phone or online. For the convenience and extras if I ever need a storage unit again, I will use Manhattan Mini Storage again.
Janairy Pena
November 21, 2017
Staff was very helpful and friendly. I worked with Mr. Rodriguez (I forgot his name given that I was extremly overwhelmed personally with my moving). He was extremly resourceful. Guided me step by step with the process. He showed me the unit and was very detailed with the cost and terms. The place is very neat and clean as well. I would definetly recommend this place.
Franly Estrella
November 21, 2017
Great service with professional staff. Very pleased with my experience.
Hp lantigua
November 21, 2017
Steven Broder
November 14, 2017
Very professional and accommodating.
ashley braham-davis
November 6, 2017
I had a great experience here. The girls are lovely and very friendly. Even helped me with my load. You guys are awesome??
Tammi Montgomery
October 29, 2017
Their customer service is the "Bomb". They were very accommodating and nice!
Chris Sirois
October 27, 2017
Very friendly and do their best to make you feel at ease. Thank you!
Elizabeth Reyes
October 27, 2017
Lisa was very nice and helpful, she is very friendly and very professional.
Rosa DLD
October 7, 2017
Great staffs, neat place!??
Teri Brown
September 21, 2017
SJ Squared
September 21, 2017
This place is the best! It's spacious and clean! The managers Rosie and Lisa were fantastic to work with and very informative. Thank you!
satid ayaco
September 17, 2017
Ros Cooper
September 5, 2017
Efficient, cheap and friendly assistance - A no-glitch experience
Stef @MRGNYC
September 3, 2017
Great spaces at great prices. The staff is wonderful, knowledgeable and friendly. No hard sell when you arrive. The spaces are spotless. I have had a great experience. I do wish they had earlier and later hours. Overall great experience.
Nickie Charles
September 3, 2017
Great friendly staff, personable yet professional. Exceptional customer service. Facilities are outstandingly clean. (Recommendations as part of the rules of moving in they should mandate, people with mattresses to have mattress-covers on. This is for the well being of all).
Eric Reed
August 20, 2017
Tremendous facility. New, clean, well maintained. Easy in & out. Excellent customer service. Lisa went the extra mile, she is amazing! Totally recommend this place.
Chaim Bernstein
August 18, 2017
Had a short lease. The staff was very professional and polite every time I was there. Easy access to my unit, and there was always enough carts, latters, etc.
Ileana Gomez
August 17, 2017
A Google User
August 13, 2017
My experience was quite good.
Ediver Taveras
August 7, 2017
damaris ceballos
August 6, 2017
JohannaMO
August 5, 2017
Dayna Camp
August 5, 2017
Amazing customer service from everyone!! The facility is incredibly clean!! Very accommodating. Would absolutely recommend.
Mel Jackson
August 1, 2017
Kareene Drummond
July 30, 2017
Ruthy C
July 26, 2017
Friendly and helpful staff. Very clean and well kept. I'm very happy with the service I receive here.
xavier gonzalez
July 15, 2017
These guys are very quick and helpful. Very knowledgeable when you ask for information. Thanks a lot for getting me the right storage unit at a great price
vladimir valerio
July 11, 2017
Charles J
July 9, 2017
This place calls for eminent domain. In an area replete with inferior shopping choices, a few spaces appeared a few years ago. This one, by the liquidation of Loehman's. And what arrives to hog up the available space, removing it form being available for something useful like a good supermarket, something this whole region lacks,, a self storage building. A self storage location doesn't have to be situated right on Broadway in a retail area, it can be located more off center, in a off the main road location. Oh yeah, they included retail options attached to their space hog building, a row of small stores that are still unrented after a couple of years, except for a small FedEx store, I'm assuming, because of the small size of the available stores they built. Hopefully CubeSmart will one day go into bankruptcy, like Loehman's did, and again free the space they prevented from becoming something this area can use. Until then, this is a case where eminent domain would be in the public interest.
Johisy Vasquez
July 4, 2017
Robert Solano
July 3, 2017
Mystical Soul
July 1, 2017
Clean and professional. In my opinion they close storage too early for a working person.
Luiraldy Castillo
June 30, 2017
Well managed. Very secured. Love that you have to put a password on everything.
Robinson Leni
June 30, 2017
Jesenia Monge
June 29, 2017
Prompt, efficient service!
Alberto Rodriguez, Jr
June 25, 2017
Walked right into to cubesmart and in less than 5 minutes I was in and out the help was super perfect and the workers were very nice helpful thanks.
eufracio guzman eufracio guzman
June 24, 2017
A Haskins
June 12, 2017
Shelby Maxine Montanez
May 22, 2017
Great customer service(polite and helpful), clean, secure, and a prime location for college students
Erik Bohn
May 16, 2017
Great Customer Service. Went above and beyond to solve our storage problems.
Emely Peguero
May 16, 2017
CubeSmart provided me with excellent service! Customer service was great and the price was right! The first month is technically free, the only thing you pay for are three fees that add up to $50 or so. I am really glad I used their services.
Paulette Kenward
May 8, 2017
Quick and informative. Very courteous and knowledgeable staff.
Melba Moon
May 2, 2017
Very clean great service
SHAVON CALDERON
May 1, 2017
process was quick, facility is clean and staff is friendly and helpful. only wish they had a late night until 9pm to give people the option to get things after work if needed.
tammy belmore
May 1, 2017
Very surprised by the brightness, cleanliness & size of the storage units. The entire Cubesmart Team are very friendly, courteous & professional. The wave of future is here--service at it's best! Stress-free, transition made smooth and easy. Forget those other so-called storage facilities & come to a unique concept where Customer Service is #1! Nelida & her Team are top-knotch!
Annie Paule Quinsac
April 27, 2017
Me: Self The: CubeSmart Self Storage, 5740 Broadway, Bronx, NY 10463 They: Rossy F. & Nelida R. The location is brand new no need to worry about previous guests. Parking lot is abundant. Near Major Deegan Highway (not a parkway) . Staff has alway s been nice and courteous. The don't remind you of pushy / sleezy salespeople. Cleaniliness is A+ . They found us the unit we wanted. They were very accurate in predicting the storage capacity we needed.
Milagros Hernandez
April 9, 2017
Great customer service.
Tommy Stonks
April 6, 2017
Dario Quinsac
March 31, 2017
Bentley Ogoke
March 22, 2017
Helpful and professional staff and a neat clean environment. The storage fee rate per square feet of space though is definitely too high relative to other storage companies.
SER
March 8, 2017
Lisa was great!! I had trouble deciding on a space size.... she patiently showed me spaces, gave me time to make up my mind, and was very friendly!! She even hugged me when I told her I had recently lost my dad and had to use the storage unit to store items from his apartment! The place is also sparkling clean, brand new!! I highly recommend it!!
Elibanessa Pichardo
March 7, 2017
As a new storage owner, I was very satisfied with the service and patients provided by the Staff. The facility is very clean and accessible. Highly recommend to friends and family.
Mike Berrios Media LLC
March 7, 2017
Clean and set up real nice. A bit pricey but they have all sizes you'll need.
Jen J
February 28, 2017
Friendly, knowledgeable staff. Clean, well-maintained facility. Couldn't be happier with my decision to rent storage space here.
Carlos Cuevas
February 24, 2017
It is hard to receive good customer service in NYC, but it is not the case here. At this CubeSmart the customer service is outstanding. Lisa felt me feel welcome from the moment I walked in. She took the time to listen to my needs, and found the best option to meet them. I am very satisfied with the superb service provided by Lissa and Rossy.
AL RINO
February 21, 2017
Nice service
martha Galindo
February 21, 2017
(Translated by Google) Excellent service (Original) Excelente servicio
Elizabeth Gonzalez
February 16, 2017
Cube makes you feel like they known u for a long time. They understood and gave us choices.
David Mojica
February 12, 2017
florence awopetu
February 12, 2017
The front desk ladies are always there for customers, very respectful ,well organized set of people, they are outstanding , l will recommend them to friends and family.
Mary Garcia
January 15, 2017
I went to a New Cube Smart on 237 and Broadway. A young lady name ROSY was at the front when I arrived, This young lady was extremely helpful, very professional answered all my questions and concern.
Barbz Other
January 14, 2017
Today Ms. Nelida Ruiz was very helpful and courteous displayed excellent customer service and made My Mother, Bro in law and myself feel very welcome! I am big on Customer Service so I would definitely recommend this place to any and everyone!!
Eddie Montero
December 11, 2016
Marc Greenberg
October 6, 2016
Nelida Ruiz and the rest of the staff were extremely helpful, professional and friendly.
Grant Gordils
October 4, 2016
Fraser Sparks
October 3, 2016
CubeSmart at 5740 Broadway is self storage made friendly, clean, and convenient. Moving into our 3rd floor unit was quick and seamless. There were multiple carts/trolleys for us to use. This location is brand new, we were the first to move in.
Tony Guzman
September 8, 2016
Nelida Ruiz was every helpfully and I appreciate how she took her time to talk with us nice employee thanks
Dylan Pettit
September 2, 2016
I was extremely pleased with the staff and service. I highly recommend this facility...
Vin Zarate
September 1, 2016
Excellent customer service with a friendly attitude!!
Morgan Terrell
August 31, 2016
Awesome experience opening an account here, see Rossy and Nelida. Great customer service and opening up an account was fast and easy!
Mykel Jones
August 30, 2016
Awesome staff very friend
Kathy vazquez
August 29, 2016
This location is very clean and well lit. The floor I am on is truly "climate controlled" in comparison to other companies I have experienced. Staff was courteous and covered everything needed for a successful move.
Diana Rodriguez
August 28, 2016
Professional staff especially Nelida Ruiz who contacted me when storage unit became available and had a pleasant personality. Facilities are comfortable and airy.
Kayla Burgess
August 12, 2016
Staff was great so days in a row. Even gave us water bottles.
Laquaysia Scott
August 12, 2016
Lisa That Works at cube smart on broadwway was awesome she gave my family & I a lot of information & was very patient & kind , thanks Lisa ? I appreciate your service
edwin alvarado
August 12, 2016
Very friendly and polite people. Help me get set up in no time hassle free. ??
Alex Perez
August 10, 2016
Customer service was very good, Lisa is great, ??????????????
Rodney Irby
August 10, 2016
Lisa is that best customer service is amazing, so nice AAAAA++++! lol
Charlene Morales
August 10, 2016
My initial experience with CubeSmart was good at first. Was met by Lisa who gave me a tour of the facility, pricing, hours of operation etc. I reserved my storage on 7/24 thought I was good to go. Came back 8/1 with my lock and fees but learned that my reserved storage was given to someone else. Note: It was not verbally told that their is a 10-15 day reservation period frommove in date. However in their defense I did have 2 missed calls/ one vml from them but nothing indicating that they were going to give my reserved unit to someone else. They were also given an alt# to call if I wasn't reached that they did not use. When I returned a few days later on 8/1(prior to 10-15) my unit was rented out. I was a little disappointed about that and the fact that the storage does not stay open later then 6:45 PM.
Ren Vicenty
August 9, 2016
Lisa and Ramona where awesome amazing customer service!
Celeste Henderson
August 9, 2016
Great, the process was easy and smooth the representative was kind and professional
Angel irizarry78
August 6, 2016
Staff is very on point customer service I give 10 star I recommend cubesmart to alot so if anybody wants top service cone to cubesmart I promise everybody you will be happy like I am....Thank you cubesmart I will come back here if I ever need very good storeage
Gissel Cespedes
August 6, 2016
I loved Rossy, very professional, super friendly. Cubesmart very clean but still very new in area. Yes would recommend.
Ruth Garcia
August 5, 2016
My experience with them was awesome the staff was very helpful,and extremely patient with me,it's more cheaper than others I have checked
Cristobal Colon
August 3, 2016
Pros. Employees were great. They even offered bottled water. Very nice +++. Climate control is great. Very clean. Cons. Loading dock entrance is narrow. Availability is difficult as the other floors aren't open yet. Van wasn't available. You need to reserve Van 48 hours before even though I reserved the space 3 weeks prior. Still better than my previous storage co.
Paul Singleton
July 31, 2016
lorraine lima
July 30, 2016
Rosy has great customer service. She made me feel very comfortable. She walked me though everything very patiently. I felt like she was my storage mentor. I will highly recommend this place to friends and family. Please keep up the good work.
Jose Imbo
July 14, 2016
