Reserve a Unit
5 feet by 5 feet Storage LockerSmall 5'x5'*
plus First Month Free
plus Free Move-In Truck & Driver


5 feet by 5 feet Storage Locker5'x5'* Storage Locker
- Climate Controlled
- Top Level Unit (Rolling Staircase - Required for Access)
plus First Month Free
plus Free Move-In Truck & Driver
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.


338 3rd Ave
Brooklyn, NY 11215
Office Hours
Monday–Saturday: 8:00 AM–8:00 PM
Sunday: 9:00 AM–6:00 PM
Access Hours
Monday–Saturday: 8:00 AM–8:00 PM
Sunday: 9:00 AM–6:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Third Party Insurance or Protection Plan Options Available Protect yourself against the unlikely loss or damage of your belongings with insurance.
- Remote Access from App Open facility gates, doors, & elevators from the CubeSmart mobile app.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- Around-the-Clock Video Recording: Video cameras are placed throughout the facility.
- Deliveries Accepted: Have items sent right to our facility to save time and hassle.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
- A Super Move Driver and Truck: Moves of all kind are easier when you have an extra helping hand and an easier way to transport your belongings.
- Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.

Brooklyn, NY 11215
Office Hours
Monday–Saturday: 8:00 AM–8:00 PM
Sunday: 9:00 AM–6:00 PM
Access Hours
Monday–Saturday: 8:00 AM–8:00 PM
Sunday: 9:00 AM–6:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free & Free Move-In Truck & Driver † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Saturday: 8:00 AM–8:00 PM
Sunday: 9:00 AM–6:00 PM
Access Hours:
Monday–Saturday: 8:00 AM–8:00 PM
Sunday: 9:00 AM–6:00 PM
Reviews of This Facility
Mark Roeder
March 21, 2025
Lauren Glynn
March 13, 2025
Needed to store a handful of boxes for a short term lease. Website was really easy to navigate and see storage options. Once I reserved online I got a call almost instantly and received really clear instructions for self-service. Access info was also provided in email for easy reference. The team left a lock I purchased through them in a welcome bag which was awesome. I had my items in storage within just a few hours of reserving online. No issues at all getting items stored ASAP. Highly recommend.
David Tellado
March 6, 2025
It was fast and self sufficient.. They run down all the details!! And it was very easy
Thomas Wipf
February 23, 2025
Awesome space- great staff - sparkling clean and temperature perfect.
Nick G
February 23, 2025
The staff was extremely helpful and completely understood my needs for storage I would highly recommend using cube smart for your storage needs and supplies
Peggy Walker
February 22, 2025
Seguerra and staff are all the most excellent. I was so pleased to have chosen CubeSmart. Seguerra is conscientious and makes me feel so comfortable. I highly recommend CubeSmart at 338 3rd Ave, Brooklyn, NY 11215
George Olken
February 18, 2025
Jose San Juan
February 18, 2025
Giovanni is always helpful, accommodating and communicative. A great example of exemplary customer service. The location and facilities are very nice also. Glad I chose to move from a less-than-optimal storage facility.
Chen Lin
February 15, 2025
Sagirah was super helpful and made the process of renting really really easy. She was also really transparent about costs!
Daniel Castelaz
February 15, 2025
The facility is well-maintained, feels secure and safe, and is kept quite clean and organized. The staff is consistently cooperative and helpful whenever I need any assistance. Highly recommend using this location!
Valeria Milesi
February 10, 2025
Great assistance and very nice staff that is willing to help!!! Easy to understand everything
Nick Raynor
February 9, 2025
Kiseena helped me get into my unit by reaching out too other stores to find a maintenance person. Above and beyond.
Delia Amanuel
February 8, 2025
Gretchen Brinson
February 1, 2025
Danielle David Parks
January 29, 2025
Sagirah and Giovanni made our experience absolutely amazing when we needed help after a day spent organizing our unit. We’ve been customers for a while and can’t say enough about this space, the customer service and the ease of use. HIGHLY recommend.
Linda M
January 19, 2025
Great experience at this storage center - very clean, easy, and secure! And Kiseena and Giovanni were super helpful in getting me checked out quickly.
Sam I Am
December 18, 2024
Stay away. They fool you to rent with a free month and then double your rent at 6 months with limited hours.
Nestor Gonzalez
December 17, 2024
The service and human support provided by Sagirah, Giovanni and Erasmus was excellent. They were always very helpful. I would highly recommend this location. The place is super clean and easy to access. Thank you!
Neil Chan
December 5, 2024
This review is a long time coming, for which we apologize. We just want to say that the CubeSmart Self Storage at 338 3rd Avenue in Brooklyn is exceptionally convenient and well maintained. There's plenty of easy parking in the rear and a helpful staff in the office. We worked closely with Sagirah (especially) and Kiseena to set up our spaces. Hats off to them both for their knowledge regarding the facility and its operation, friendliness, and genuine concern for our choices.
julio candelario
November 25, 2024
Sagirah is an excellent and informative person to have at cube smart on 3rd avenue in Brooklyn
Cynthia Lee
November 22, 2024
Sagirah was super helpful and this process was very seamless!
Andrea Israel
November 15, 2024
Sagirah was so very helpful and made the process of getting a storage unit really easy. CubeSmart is clean and feels safe, especially under Sagirah’s management. Very impressed with the whole process and glad to give them my business.
Carlo Altomare
November 1, 2024
Always very smooth and helpful. Thank you!
Tara Grzinic
October 3, 2024
Used this for storage in between apartments and it was extremely easy! Very helpful front desk personnel. Units/building are clean and well maintained.
Treeline Pix
October 2, 2024
Courteous and professional staff with reliable facilities.
Shannon Insana
September 18, 2024
Very nice staff
Gia Lisa Krahne
September 14, 2024
The manager and staff are warm, helpful, and reliable. We appreciate that it's consistently the same people working there, who remember us and the specifics of our situation. The outdoor spaces are huge with easy access to load straight in from the truck. And the indoor spaces are also easy to navigate to, with wide hallways.
Matthew Petrucci
September 11, 2024
Great temp storage solution! I was in between apartment and the small 5x5 worked great as a flex storage option. Giovanni, Kiseena, and Saguirah were super helpful in getting my account set up. Additional plus there is plenty of parking for loading and unloading.
Lucas Marquez
August 31, 2024
This cubesmart facility is really nice, clean, and well-maintained. The folks that work there are really nice and helpful.
Zach Berman
August 29, 2024
Easy. Sagirah in particular was friendly and professional both in person and on the phone. Pull through parking lot was easy for a big truck.
Wilhelmina Barker
August 22, 2024
The quality of service I received from Giovanni was excellent. He was through in his explanations, patience with my questions (some were repetitive), professional and personable. My initial intent was to request information; however, he was so pleasant to work with I chose to rent a unit.
LaShawn Marshall
August 15, 2024
Nadine Daniels
August 13, 2024
Cubesmart is great. They are courteous and professional. This is my first time renting storage from them and I'm looking forward to their services! I'll give an update once I move in.
Ron R (Ron Radz)
August 8, 2024
Sagirah was wonderful and polite and made the process easy. The facilities is clean and dry and would recommend to anyone.
Mobizon GmbH
July 30, 2024
Client service is really nice!
Rebecca Talbott
July 18, 2024
Wow, the people at this Cubesmart (store #0931) are just fabulous! We interacted with both Sagirah and Giovanni in the process of renting and moving into our unit. Both went out of their way to be helpful, including by lending me a lock for a day, and allowing my movers to leave my keys for me at the front desk for a few hours. They are genuinely helpful, considerate, and understanding. I really appreciate it!
Nilay Aba
July 2, 2024
Thank you Sagurah! she was so helpful to my moving process
Joanna T
June 27, 2024
Sagirah was polite, pride and kind. She was wonderful supporting our move out and closing up of the storage space. Thank you.
T L
June 17, 2024
These corporate storage businesses are terrible. First off the biggest gripe is they'll more than double your price after 3-4 months. That's MORE THAN DOUBLE. Then because it's corporate you'll go through a sea of pressing numbers on the menu on the phone just to get something done. Too bad there aren't many small biz storage but just have this expectation. I was paying 670 for a 5x15 and online today it says it's renting out for the low price of 770. Imagine what that's gonna be in 3 months.
Khalid Mcmillian
June 10, 2024
ok
Herb Sims
May 28, 2024
Love it here service is great and people and wonderful
Ari Kilgore
May 27, 2024
Lavon helped a ton in getting me set up at my unit. He made it feel very personal and welcoming. Thanks for helping me!
Ian W Bearden
May 27, 2024
We had a great experience with CubeSmart. The prices were good and the units were reasonably sized. Would use again. Shout out to Lavon at the front desk, who was super nice and helpful! He made the process very easy.
J C
May 26, 2024
Entire experience has been great. Lovan is outstanding.
isaac kosman
May 23, 2024
Helpful and efficient staff. I highly recommend this storage facility.
Kate Gadzinski
May 23, 2024
Kireena (apologies for name misspelling! Ink smudged on card) - was so helpful and made moving out of our storage spot incredibly easy. Thanks!
David Freid
May 21, 2024
Sagirah solved a billing problem and processed a new transaction with understanding and efficiency. She offered a solution that perfectly addressed the problem. And she did it rapidly, and was friendly as well. She made me feel like I’d made the right choice coming to CubeSmart.
Miles Seligman
May 16, 2024
My CubeSmart experience (facility #931 in Gowanus, Brooklyn) has been absolutely great. The place is immaculate. The staff (Sagirah, Lavon & Kiseena) are very helpful and friendly as all getout. And the space I rented was perfect. I wish the elevator moved a little faster, but you can’t have everything. Gonna be looking for the CubeSmart nearest my new apartment for future storage rental.
Rachel Curtis
May 14, 2024
Sagirah was so kind! Awesome experience. Will continue using CubeSmart :)
Stefanie Lopez
May 9, 2024
Lavon at CubeSmart #931 was extremely helpful and courteous when I came into the store to enquire about a possible storage unit. He shared his expertise and was highly positive, which restores my faith in customer service.
Khalid B.W. Mcmillian
May 8, 2024
OK
Bastien Marduel
May 2, 2024
Great experience with Lavon! Thanks again
Alexandra Zelman-Doring
April 29, 2024
Cube smart was totally awesome! The people there were amazing and so helpful! Especially Levon!
Jon De Lucia
April 12, 2024
I had a good experience here for a couple of years, but the smaller units that you have to access by ladder are basically impossible to reach into. The ladders aren't high enough and you have to maneuver awkwardly or (jump!) to get to your stuff in the back. I am 6' 1" so I don't know how a shorter person would even do it. In the fall, I was getting a couple of things out of mine and I slipped and fell, dislocating my shoulder, and injuring the other. I emailed asking if I could move my stuff to another unit, no reply. A couple of weeks later I found a voicemail that the regional manager had left, but then I called back, no reply. A few months later, I walked in, and asked about moving units. A young woman told me there were several larger units, on the ground, that were only $105-115 per month, and I was surprised as I though they were more like 150, and didn't want to increase my rent that much. I said great, she led me to see several rooms, we went back and forth and I finally decided on one, willing to increase my rent for the safety of access. Alas, I forgot my ID, so I said I would come back with my car and more stuff to load in, she says, great. A couple of hours later I come back with a loaded car, and ID, she starts to register me for the new room, and she flatly says, "you won't get the promotional rate, so it will be 150 for the room." What? I say, "well you didn't even mention that those were promotional rates." She says, "let me call my manager." Manager says, "correct, he will not get them." And that's that. I cancel the new room, she just says, "sorry about that," as though she did nothing wrong, and I leave, in the same predicament. I call the regional manager to explain this in a voicemail, no reply. Waste of day, waste of time, basically lied to my face about the rates for an hour.
Alize Grant
April 11, 2024
Sadly the customer service at this location is horrible. As a former employee for this location I would never talk to people how I got spoken to. The first incident was not receiving a rent increase notice so I wasn’t prepare to pay the new amount. I end up giving them a call to let them know hey I didn’t receive notice if they can hold off on the increase till next month but they made it seem like it was a huge problem for someone who always pays the bill with no complaints was an issue. The person laron who was on the line kept calling me “my nigga” which I did inform him was very unprofessional and said well they mailed it so figure it out. I told laron payment would be made Friday And when I asked him to note the account he did say he would not do so. Today I get a phone call because laron of course did not note the account so not only am I being called multiple times but I still have this increase on my account. The person who called today refused to give her name and did have an attitude when I asked for the district managers information which she gave me a name and hung up the phone. Not receiving great customer service is a huge turn off for me. And I’m going to be removing my items from this location. At this point regardless of being a former employee they had no idea who they were talking to not knowing I am very familiar with their bosses in hcube including the president of the company.
amilcar navarro
April 6, 2024
Great service and a great in store team. Lauren Kiseena was very helpful.
Taylor Schultz
April 3, 2024
Great storage facility. Laron & Sagirah are the best - always so helpful and knowledgeable. It’s a pleasure seeing their smiling faces when I’m there.
Henry Dunn
March 28, 2024
Sagirah and Laron were immensely helpful on a very difficult day. The staff in general is the best aspect of the place.
sharita willis
March 2, 2024
The staff here was amazing. Super polite and informative.
Sara Brito
March 1, 2024
I had a great experience with the staff and space at this location. My stuff was on the second floor. Highly recommend.
Oleg Chursin
February 29, 2024
Easy sign in process. Friendly staff. Smooth registration. So far it's going great.
Liam Miller
February 27, 2024
The ladies who work the front desk are extremely rude and unhelpful.
Catalina Escallon
February 26, 2024
Staff were efficient and super friendly. I felt taken care of by everyone working there. Facilities were impecable and love the storage units.
Lj LaValle
February 12, 2024
I stopped in to get some information and the rep was extremely helpful - yipes - forgot his name though : O Super duper clean facility. Although I didn't choose that location, I did end up getting storage in another cubesmart location. Thanks a bunch for the help!
Evan Ferrario
February 4, 2024
Good prices, clean complex
Zachary Simpson
January 31, 2024
All of the staff we ever interacted with were quite professional and helpful--especially Sagirah. The storage unit and the premises were clean, well lit, and accessible. I would recommend this location to anyone looking for some extra storage.
Rachel K. Grim
January 26, 2024
Excellent customer service and attention to detail! Space is clean as well!
Hector Udall
January 12, 2024
Great experience. Very professional staff and a clean facility. Mia and Sagirah were very kind and helpful.
Andrew Norelli
January 6, 2024
Great staff, Saturday and Mia both. They are very responsive and keep a clean space.
Jack Chaiken
December 15, 2023
Chef Jose Cecilio (Taqueria Cecilio)
December 12, 2023
Pfunk
December 6, 2023
Comfort and quietness, moving is easy with multiple carts
Gerard Gentil
November 25, 2023
I was happy with the way I was taken cared of and very impressed with the way the management pays great attention to details.
Richard
November 23, 2023
((( November 23, 2023 -- Thursday; 11:03 am ))) STOP STEALING ....... !!!! #2.__ Too many NEW workers every THREE MONTHS ..... #3.__ Someone STOLE MY VanTrue car camera ......when I left my stuff overnight (( on November 13, 2023 -- Monday ; after 7:00 pm )))
Caitlin Mazonas
November 11, 2023
Sagirah on 3rd ave provided exceptional customer service.
Tara Tonini
November 7, 2023
Great customer service. Clear communication and clean facilities.
linda aponte
October 19, 2023
The sales rep was funny and smart. The people at the Cube site were very helpful and kind. So far great experience.
Anthony Dimonda
October 4, 2023
Great service and facility highly recommended
Dawud West
October 1, 2023
Gina Niespodziani
September 16, 2023
Super clean, the staff is very helpful and kind
Dijon Davantes
September 12, 2023
Chris Milazzo
September 11, 2023
Paul Hurley
August 28, 2023
The person behind the counter was polite, helpful, and inspected the space immediately.
Michael Kamal
August 19, 2023
I've had storage unit here for some number of years that I have been happy with. But wanted to thank Sagirah and Eddie for really helping me out today : I thought I was going to be able to fit a fair amount of leftover wood from a renovation project in my existing unit. Turns out I was wrong, very wrong -- my current unit had totally the wrong shape. Sagirah and Eddie quickly helped me find a different unit of similar overall size but greater length. They were friendly, professional and efficient, which I greatly appreciated in my moment of moderate panic.
Amanda Whiting
August 17, 2023
Sagirah is great! Very easy experience.
Carolyn Wilke
August 16, 2023
the whole staff was super great and it was such an easy process! our stuff stayed in storage for 3 months and we felt it was safe and sound the whole time! definitely recommend! Eddie and Sagirah were amazing with helping us!
Em Cooper
August 14, 2023
Impeccable customer service - both on the phone and in person. Sagirah and Mia are incredibly nice, professional, helpful, responsive, and just a pleasure to work with. The Gowanus team is also proactive! For example, they do nightly rounds to ensure all units are locked (we know this first hand b/c we didn't properly lock ours after spending a full day at the facility...and we raced over after getting their call! thank u!!) A couple other positive touch points -- after we made our reservation but before we officially opened the account, they called twice to see if we had questions and to help ensure our arrival would smooth (it was!) They helped cut something off my bike when I didn't have the right tools. And the bathrooms are very, very clean! That's a good overview -- we're really pleased we picked this facility. Thank you!!
Ross Cooper
August 9, 2023
Each and every touch point with your employees was above and beyond exceptional customer service. They genuinely care about customer experience and demonstrated it at every opportunity.
Desown Halliza
August 4, 2023
Great customer service and the storage units were just the right size I needed
Ayofemi Kirby
July 30, 2023
Great facility. Easy sign up. Easy access and closing out. Felt private although it’s not.
Courtney Zimmer
July 30, 2023
Cubesmart on 3rd Avenue in Brooklyn, has been really great. It's always clean and very well managed. Recently went in to switch units and Sagirah was so efficient, helpful and so professional and courteous - got all my paperwork squared away and I was in and out in under an hour. I would highly recommend this location!
Q
July 25, 2023
Nice storage facility with great staff. Sagirah and Mia are really helpful and friendly. This location has really good air conditioning in the Summer.
Kaitlyn Le
July 14, 2023
Just reserved my storage unit and Mia and Sagirah were both super helpful! They were so sweet and accommodating and made sure I knew what I was doing moving into my unit. Would recommend to anyone to work with them at this CubeSmart location :)
Danielle Berger
July 14, 2023
Co-managers Sagirah and Mia helped to make a stressful move a fulfilling accomplishment! Thank you for accommodating all of the many questions I had. Strategizing my move with your help worked out so well. I’m thrilled it’s behind me and couldn’t have done it without you. Thanks!
Anita Ganesan
July 9, 2023
If there was an option for more than 5 stars, I would choose that! My experience with CubeSmart Park Slope has been absolutely superior to all the rest -- especially working with Tahmel, Kuma and Mia who are all kind, knowledgable and really know customer service!! I am very impressed and will 100% recommend this location to all those who need storage in Brooklyn!
Thomas Moloughney
July 8, 2023
Took great care of us ahead of our move
Kristin Smith
July 7, 2023
Great service! They helped us for over 3 years and were extremely helpful with boxes during our move out! A +
Clive Walmsley
June 24, 2023
Marni Wandner
June 21, 2023
Have been with Cubesmart for a few years no and it's been a great experience. Just went to downsize our current space and was a little confused about how to do it but Tahmel made it so easy, I'm very grateful!
Greg Wolf
June 14, 2023
Incredibly friendly & knowledgeable staff. Made the experience terrific. I will absolutely be back to this location in the future if needed. Definitely first rate experience.
Aina Lee
June 13, 2023
Very well run just too expensive.
Ms. Morales
June 2, 2023
They continually increased prices over a period of months. I paid an increase of $25 within 3 months bringing my already increased rate to become as much as half my car insurance
Bryan Moran
March 30, 2023
Eric Oliver Jr
March 20, 2023
Great facility, helpful evening staff, but this is now the second time that I’ve come at opening, and they’re not open. As I write this, the attendant has just walked up, and acknowledged that I was here waiting, and proceeded to go in locking the door behind him. It’s 28 degrees. I may be old fashioned, but it’s expected that if a company has posted hours that they be open and operational by that time. This location has already minimized their hours, shortening the window of time to access the units. I’ll be moving my things.
Victory
January 26, 2023
Kate Borst Winmill
January 25, 2023
My experience has been pretty great so far, my unit was the best price in the area, and I love that I can walk to it. I got a hand truck, and it's surprisingly easy to bring stuff to the unit from Park Slope. One warning: when we went to move in, we brought a load of stuff with us, but when we arrived, the office door was locked and there was no one inside. There was a sign saying they'd return at 3pm (at the time it was around 1) and we panicked thinking we'd have to go all the way home with our stuff. We called the number, but it's the number for CubeSmart corporate "Customer Service" which was completely useless (and the service agent was actually really rude). Thankfully, a few minutes later the staff person came back and let us in and helped us get processed (which took about 15-20 minutes to sign the contract and have him show us the unit (which they are required to do) before we could bring our stuff in). He was really helpful and friendly. He mentioned that he was the only staff person there that day, and he's not allowed to leave the office unlocked if he's not there (which makes sense) and he had been showing another person to their unit... still doesn't explain why the sign said he'd be back in 2 hours? He said that he doesn't usually work at this location and he didn't know about that sign... The moral of this story is... if no one's there but it's during normal business hours, just wait a few minutes, someone will probably be back soon! Since getting signed up, getting back to my unit has been completely easy, and it's really helped with our organization to be able to store seasonal stuff there! Another tip: we saved money by getting a unit that you need a rolling staircase to access, and I was worried that it might be annoying but it's really not an issue for our use (storing seasonal stuff, in boxes, no furniture). The ladder has always been available when we've needed it, is easy to maneuver, and feels very stable once it's locked into place.
Glendolffe Smith II
January 10, 2023
Andrew Kupchik
January 9, 2023
Nora Brodnitz
December 17, 2022
Kevin was amazing--unbelievably helpful and patient. Highly recommend this place for storage, it's a big step up from the places I've had storage units in the past!
Chelsea Ex-Lubeskie
December 11, 2022
Good location, helpful staff, good price.
David Robotham
December 5, 2022
Great staff, clean premises.
calum glenn
December 4, 2022
Easy access also easy to get in and out of the facility. It helps to be able to drive up and get what I need also
MZ. Unique
November 6, 2022
Prices could be better I didnt get a truck. I just got a unit
Rachel Johns
October 17, 2022
Nice staff with an easy move-in process. Clean, secure facility.
Ezana Wasihun
October 14, 2022
M Jewelry
August 25, 2022
Your staff is amazing, always helpful and kind and they make the experience top notch.
Marisis Nelson
August 24, 2022
Tyreke and Kevin were very helpful and patient; explaining and showing us lockers and sizes so we could get the right dimensions for downsizing. Your facilities are always clean and the equipment in good shape ! Its a pleasure to organize there!
Donnel Johnson
August 12, 2022
Clean & safe
Pat Reilly
July 10, 2022
Over & above anything else I’ve tried - cleanliness, quiet, security, ease of load in & out
Ann Tidd
June 21, 2022
To expensive!!
Allison Warenik
June 15, 2022
Nicole Alexander
March 8, 2022
Excellent customer service here at the Gowanus 3rd st. location, good price & easy to access. Staff is always helpful & friendly if you need them!
Relevant Content
March 6, 2022
Please note that the free move-in truck and driver is only available for free moves within 7 miles, must be booked at least two days in advance, and is only available for two hours Cubesmart employees also noted the moving company is very likely not going to pick up the call when you contact them and you'll have to leave a voicemail and they'll get back to you whenever they can. Additionally, the move-in driver will not help you load or unload your boxes and you will not be able to ride with them. All of the above should be on the website, but it's not.
PEACE PARTY
February 27, 2022
Very helpful didnt charge me for throwing out trash helped my friend retrieve a bag I left.
Tal E
December 31, 2021
A storage place that actually cares about its customers? That’s crazy. Everyone was friendly and helpful, the place was clean, there were always push dollies/carts when we needed them. Love that you can see the security camera feeds in the lobby which makes it feel more secure. And again, the empathetic and nice people that work there - patient, professional, and friendly.
Nandan Sawant
December 7, 2021
Clean facility and easy access without going through the front desk. They have the app to access storage without a key, but it didn't work for me this time.
Elizabeth Coleman
November 17, 2021
I really like that I was able to look at the different units -- that made it possible to choose the one that best worked for me. I also really like the courtyard-like parking area at the 3rd Avenue Brooklyn location. It feels safe and even calm. Finally, the process is easy and organized, and I was well-taken care of by Alex and Mia!
Road To Legacy Podcast
November 2, 2021
David Brown
November 1, 2021
Great front desk staff. Nice facility - it is easy to load and unload the unit.
Jackie P
October 26, 2021
The place was nice and clean, my only issue was that I did not see a garbage can anywhere in the loading area.
Craig Burrow
September 9, 2021
Wonderful service everyone should try them matter fact Segirah should b given a raise $ ty also Lavon
Barbara A Genco
September 6, 2021
Expensive but clean and exceptionally well maintained. Excellent responsive staff.
Scarlett C
August 29, 2021
Extremely easy to use from start to finish. The building seemed secure and the staff were very friendly.
ukc c
August 21, 2021
Mia Willingham! Excellent customer service and knowledge. We need more people like her. She was willing to help, thorough and thoughtful. I hope she will become a general manager and train people soon. Thank you! She was awesome.
Veronica S
August 1, 2021
Storage unit a few blocks away from my house. Kareem and other staff were super helpful when setting up and closing up my storage unit (only needed it for 6 months). Affordable price for a 5x5 unit (reserve the unit online for discount). If I ever need a storage unit again, will definitely come to this location!
Jay Harlem
July 31, 2021
Great service...
K King
June 30, 2021
Belinda Mello
June 17, 2021
The calm, friendly and helpful staff made moving in easy for us. The space is clean, well lit. the parking lot in the back takes away any pressure of parking on the street.
Gillian Lee-pacheco
June 14, 2021
The first month free
Diana Heald
May 30, 2021
everyone was friendly and helpful. thank you!
Sherene Williams
May 29, 2021
Iraisa Hernandez
May 7, 2021
Joyann great customer service always a excellent experience keep it up
Tonya Hairston
May 5, 2021
Kimberly Tolman
May 2, 2021
We have been using storage units at this location for 5+ years and have always been impressed with the cleanliness and maintenance of the property. The people working at the front desk have always been very helpful and efficient - in particular, Joyann was super nice and helped us pick an additional unit that was near our existing unit and perfect for our needs. She was the best! Highly recommend!
willie yao
March 25, 2021
Safiya and Raquel are very nice!
Christa Hylton
March 25, 2021
Had a GREAT first experience with Safiya at the front desk. She was really nice and knowledgeable and took me on a tour of the very clean, well lit facility! So glad I founs this place!
Calvin Rosekrans
March 15, 2021
Easy and professional, great location, thanks Safiya for making everything seamless and easy
Oscar Noriega
March 15, 2021
I have a wonderful experience at this location Safiya. Was really nice and helpful.
Yara Ghossein
March 9, 2021
Safiya and Raquel were great. Highly recommend!
Brandon Seabrook
February 28, 2021
Raquel and Ssafiya were amazing! Thank you for all of your help. Go see them for anything you need at CubeSmart.
Patrick Godfrey
February 28, 2021
Raque and Safiya were wonderful! Attended to all of my needs and made my experience second to none! Would recommend to a friend.
Chris Barry
February 28, 2021
Raquel and Safiya were great to work with!
Ady Ben-Israel
January 11, 2021
Terrible, terrible, terrible customer service. Employees do NOT take responsibility for anything. They merely get defensive quickly and easily and do the usual "passing the buck," insisting that whatever is being discussed is not their responsibility. I've had to call the location 10 times already and still have no resolution to the issue that CubeSmart caused. Terrible.
Caroline Squires
December 31, 2020
Safe n courteous people
Joseph Cresci
December 17, 2020
Very helpful staff member
Ben McLemore
December 6, 2020
T. Galarza
November 30, 2020
Perfect place with great customer service, we are confident about storing our personal belongings here. Thanks CubeSmart.
Elizabeth Daniel
November 23, 2020
It was easy to open my account and to close it. The unit itself was what I needed, was a reasonable price, and was in a space that felt clean and secure. Overall a much better experience than one I had with another storage chain.
Shirley Phillips
October 20, 2020
R F
October 19, 2020
Michelle Torio
October 18, 2020
Safiya and Sanddy provide outstanding and professional customer service. They always greet me with a warm friendly welcome every time I come to the facility.
Phyllis
October 15, 2020
Staff were friendly and helpful. The unit and floor was kept clean.
Janine Watters
October 12, 2020
Secure clean storage facility. Detailed customer service
Sean Hartmann
October 11, 2020
Your facility is always clean and accessible, and your staff have been nothing but friendly and helpful.
Freddie Bermudez
October 10, 2020
Very professional in the place is very clean all details of the contract with explain correctly I will recommend your place
ellen tamaki
September 29, 2020
Cleanliness, ease of access, but the best experience was: once, after visiting my storage unit, I feared that I had mistakenly left my unit unlocked. My store manager gladly checked on my unit and eased my mind. Appreciate the kindness and care at the Brooklyn 3rd st- Gowanus location.
Linda Fleet
September 20, 2020
Kareem, the customer service rep was EXCELLENT!!!!! His customer service was extraordinary.
terry jones
August 13, 2020
I like Cubesmart because it's been talking care of my stuff in Storage ??
Matthew Michael
August 12, 2020
Thanks to Branson for great customer service, had a little billing issue and he resolved it quickly, thanks again!
Pam Stevens
August 10, 2020
Very clean facilities. Good employees.
Renny John
August 2, 2020
A+ service. The attendant was awesome
Nick McCarthy
August 2, 2020
Your staff was awesome, they took care of all our needs and concerns and were super helpful!
Javier Pascual
July 10, 2020
The cleanliness and the great climate control systems that helps keep the belongings in always a good shape.
Shanika Thompson
June 7, 2020
Branson Brantley was literally a gift from God , seriously. God bless him all the way! He help us with everything and made the process super fast and easy. He was very understanding , especially during this pandemic and with the curfew. I will give 20 out of 5 stars.
Gwen Snapp
June 2, 2020
They were able to get me a unit in exactly the right size at exactly the right time; I had been waiting in a long line at UHaul for a unit I had already reserved, with no sign of getting to it any time soon. CubeSmart saved my daughter and me so much time and sanity!
Rachel Liles, LCSW
May 30, 2020
Alissa Maaliki
May 20, 2020
Great experience with the gowanus/parkslope location. Easy unit transfer, Sandy was great at persuading me to transfer my unit with a promotional discount and the General Manager Branson was very pleasant and patient with my billing inquiry. He even removed two late fees AND walked me through the payment online process. He was a man of his word and I appreciated his efforts. The staff at this location are really nice and courteous!
Jamal Jamal
April 30, 2020
The man so helpful. .. .....................................
Megan Smith
March 20, 2020
I had an absolutely horrible experience with the public storage on 2nd ave and had to show up at CubeSmart with an Uber full of my entire like. Luckily SANNDY was amazing! She helped me with everything and made me feel so welcomed! Best part is I came back days later and she remembered me and greeted me before even getting in the door! So happy I found this place!!!!
Brooke Wallace
March 19, 2020
Fabulous customer service. I knew I was being taken care of and Sanndy was very patient with me!!!
rebecca lincoln
March 10, 2020
Grace Ezzell
March 8, 2020
I had a great experience the last time I rented from CubeSmart (Prospect Heights) and signing up this time was smooth. Safiya was so kind and helpful in getting us set! The cubes/facilities are clean and spacious, easy to access.
Humberto Leon
March 4, 2020
Perfect employee!!!! Great service by Safiya!!!!! The space is nice and clean!!!
Yvette “Big N Beautiful” Capo
February 15, 2020
They computers are always mess up n i always have money in my card n the girl tells me im decline but wen i pay at the location it excepts it so u paying late fee n rent wen is ther fault
Francisco Rubio
February 15, 2020
CubeSmart at 3rd Av is great. The building is new and feels cozy. The staff is really friendly, specially Sofiya and Alize. Highly recommended.
paul kostabi
February 15, 2020
Great double door security
Daniela Fabricius
January 26, 2020
The staff is always professional and friendly and the facilities are great. I had a very good experience with Safiya...thank you for your patience and knowledge!!! :)
Russell Lyons
January 26, 2020
THIS PLACE IS AMAZING!!! Safiya was so helpful, professional, and welcoming. The process was quick and easy. Alize was nice in the office . Im going to tell everyone to come to this CubeSmart !!! :)
Scott Barkham
January 23, 2020
Branson (the GM) was super helpful and knowledgable. He gave me all the info I needed to make the right decision about my storage space, and I feel the value was excellent. Plus, the building is solid--new, clean, good climate control--nothing musty or stale which is always a concern when it comes to storage facilities. Good, honest straight-forward business. I would definitely recommend Branson and his team, and this CubeSmart location.
Alice Chung
January 21, 2020
Opening an account was so easy and efficient, everything went smoothly. Would love to have more carts if possible.
Elena Silva
January 10, 2020
This cubesmart is great. Very clean, and easy to get to. Safiya was very helpful, and super sweet!
John Hollenberg
January 10, 2020
The location is convenient and very clean. By far, the best part of this location is the manager, Sanddy Toyo! She was incredibly accommodating and offered opportunities for how to get the most out of my storage space.
Eva Drago
December 19, 2019
Branson has helped me a couple times, and is super kind and easy to work with. Great communication, quick service. Highly recommend!
Kate Krause
December 18, 2019
Had great customer service with Safiya on 3rd ave in Brooklyn! So friendly and helpful! Highly recommend her services ????
Rigoberto Garcia
December 17, 2019
This cube smart was always clean and helpful staff. Staff member Safiya was very helpful and kind.
Aaron Walters
December 9, 2019
Easy, breezy to get sorted and moving in.
Nicole
December 6, 2019
This CubeSmart location is great!! The staff is super friendly and responsive. Especially Safiya, who really helped and was very professional and proactive. It’s clean and well organized. I would definitely use them again in the future.
Richard Cardinale
December 5, 2019
Walked in after reading the positive online reviews and was greeted by the manager Sanddy Toyo who was friendly and professional. The price was reasonable and the place looked nice so I rented a small space. So far so good.
Dave Mowers
December 3, 2019
Super clean. Really nice folks that help you. Great and easy experience... and moving is a stress. So I really appreciate it
Joel Steckel
December 2, 2019
Acquired a locker within 10 minutes. Kudos to Alize and Safiya for making the process simple and smooth.
nieko153
December 1, 2019
Great service, very responsive to questions, very helpful overall. Specifically the general manager Branson Brantley.
Rabia Ahmad
November 30, 2019
Sanddy was extremely helpful and efficient when signing me in, she even helped get a ladder to help us move into our unit. The space is clean and well secured, feel great about choosing this spot for storage! One thing that would help is having more carts, they are pretty sparse.
Leahstates “Advisor/Coaching” Gbagbi
November 29, 2019
Brian McElhaney
November 24, 2019
Great service from Safiya and Alize! Super nice and helpful, made coming and going a breeze!!
Erica Turett
November 24, 2019
Alize and Safiya were amazing. They helped me do everything I needed and we got it done quickly. They are both so knowledgeable about all the details and so nice. Thank you for making our move so easy! We appreciate you.
Eve KhlyavichFreidl
November 22, 2019
Everyone was always nice and friendly—including manager Branson Brantley
Trevor Harnen
November 22, 2019
This is the best storage location I’ve used in Brooklyn. Branson, Sanddy, Alize, Safiya, and Rahim are beyond helpful. They go out of their way to make sure you have what you need and make your storage situation as easy and convenient as possible.
Ash Models
November 22, 2019
I really love the staff at this location. Branson the General Manager and his managers Safiya, Sanddy and Alize are really good people. I leave my packages and they make sure postal company picks them up on time and even my returns they call me.
Alice S. Marcus Krieg
November 22, 2019
SAFIYA was great!! So helpful and friendly, smart, fast and really easy to deal with!! Great clean space, well lit and perfect location with great prices.
FBG Worldwide
November 21, 2019
This storage is amazing and clean. The staff here are really nice and welcoming. Safiya, Alize and Branson all can help you.
Simon Doty
November 20, 2019
Efficient and friendly service. Terms were made clear and simple to understand.
Shannon Broyles
November 19, 2019
I’m a first time storage user and it could not have been more seamless. I worked with Safiya and she was warm, helpful and efficient.
Evertt Halverson
November 17, 2019
Safiya was very helpful and nice!! There was an amazing courteous staff.
Joseph Shrope
November 17, 2019
Nice, quick and easy process. Safiya is lovely.
Norman Williams
November 15, 2019
An excellent employee and very Customer friendly person. Branson Is an asset to your company.
Thore Foss
November 12, 2019
Safiya was very kind and helpful. Leasing process was fast and easy.
Alex W Crowder
November 9, 2019
Great customer service. I worked with Sanddy who was very communicative and sweet. Couldn’t have been an easier experience. Thank you!
William Backus
November 8, 2019
Really clean facilities and Service is great. Thanks to Safiya for all of her help!
Claudia Menashe
November 7, 2019
This Cubesmart is so convenient, clean and well managed. I worked with the manager, Safiya Van Rossum, who was wonderful. When the original space that I rented didn’t fit, she worked with me to find the right space at the same price, which was a lifesaver bc my movers were already here with the contents. She was so helpful and nice—I’d highly recommend working with her if you rent here.
Ines Guien
November 3, 2019
Really clean, secure and easy access storage. The staff is amazing and always here to help! The price is a really honest price! Really happy I moved here!
Paulo Almeida
November 1, 2019
Everybody was super helpful, especially Branson. I got one of the lockers that needed a ladder to get to and had a few heavy luggages. He put aside what he was doing to help me out with them and was also very detailed answering my questions.
Christopher G
October 22, 2019
The staff and service here are great. Always clean (I always see staff in the halls cleaning) and friendly employees!
S Reb
October 21, 2019
Kenneth J Connors
September 30, 2019
Bethany was very professional and helpful. Being able to reserve my space online was seamless. Wish that they had longer hours to access my storage unit.
MARIO MONTENEGRO
September 21, 2019
Great service
Manny Cotto
September 19, 2019
Branson at 338 3rd Avenue CubeSmart in Brooklyn knows what he is doing the Manager in that location is very good... I seen so many nice employees walk through that We're promoted. Awesome place hope it never changes...
Stephanie Nunez
September 14, 2019
SkI DaWsOn
August 29, 2019
Very clean and spacious.. They will always get my business
msp pro
August 21, 2019
Brandi Yu
August 16, 2019
Clean air-conditioned and nice staff. They are professional and friendly. We won a free month on customer appreciation day, so definitely go. My ONLY complaint is that there are no outlets anywhere to charge my phone. Probably by design, but it’s annoying because there are many reasons to need a phone in storage- to ask your significant other if they really want whatever lame thing is that they own. To list something on craigslist or eBay because you need it out of there. It can be dark in some units. You won’t regret owning an electric lantern or something. FYI They no longer let customers use the dumpster, so you have to take all your garbage and recycling with you when you go. Then you’re wandering around gowanus looking for garbage containers. But I suppose if they let customers use the dumpster oh there would be trash and rats everywhere and it would cost a lot to have someone take it out.
aline sinquin
June 23, 2019
Don t use Cube Smart: At first they are proposing you a free truck for your move but you have to go and sign a lease: -it will be $70,00 more by month if you go and sign the lease -the company who bring the truck choose the hour of moving with a gap of 2 hours( and then they charge the extra half of hous $50,00:as i had movers i lost 2 hours withthe truck company,so i had at the end to rent a truck in emergency and pay extra hours to my movers. -if it s a big storage,don t use it as well: you will have to go the 3rd floor and the elevator is small,you will have to do a lot of travels to bring everything up. -they cut my locker because they said it was unsecured: they resent the new key but never received it. i suppose they will charge it of course. My suggestion: go to U HAul, they are really nice,have affortable trucks to rent and have storage. My move cost me $400 more because of this company af i have to pay more monthy because i didn t register online .
Roxanna Brissett
June 13, 2019
Safiya was very friendly and accommodating. I had 2 crying babies with me and she was very patient with us. ????
Christopher Modica
June 4, 2019
This storage is the best. Safiya and Tony were very nice and helpful. 5 Stars!
Daniel Chueque
May 28, 2019
Shirley Jean-Baptiste
May 2, 2019
The associates at CubeSmart were extremely helpful and worked swiftly to assist me with storing my car when I needed to do that expeditiously. I will definitely use them again.
Marc Chua
April 28, 2019
I have been using this facility for 5 years and it has been great! Clean, secure and great staff.
Henry Corwin
April 15, 2019
Check in was easy, space was very clean and very accessible. I haven't been to many storage facilities, I think this is my third. But this was the best experience I've had so far.
Geoff Haggerty
April 13, 2019
Safiya was great, she couldn’t have been more helpful!
Ervin Miller
March 26, 2019
Branson Brantley is a real nice person and good at his job
Taylor Valentine
February 24, 2019
Bethany and the team on site are awesome. If only constant price increases could be kept in check - I would have never left.
Matthew Abdoo
February 23, 2019
Safiya Van Rossum was INCREDIBLY kind, curtious, friendly and helpful!!! I will recommend cubesmart to everyone looking for storage needs!! She should be promoted to the General Manager of this location!!
Nate
February 18, 2019
Hyacinthia and Bethany are extremely helpful, professional, and knowledgeable! They both really helped us out with a huge delivery of items that needed climate controlled storage very quickly. I will be using this storage exclusively in the future for our business needs. Thank you again!
victor aguirre
February 18, 2019
Bethany was awesome ! This place and the customer service is the best ! I had my storage for 1 year and I had no problems ! I highly recommend this location and Bethany ??of course !
Andrew Danylchuk
February 16, 2019
Rented a unit here for years. The facility is always clean, carts always available and the parking area is always clean and plenty of room to park. Bethany and Safiya are always cheerful and helpful.
Been There Rocked That Podcast
February 14, 2019
Great space. Safiya was very helpful. Highly recommended.
Angelo Cortiella
February 14, 2019
I just came from the CubeSmart on 3rd ave in the Gowanus neighborhood in Brooklyn recently & was blown away by the FANTASTIC CUSTOMER SERVICE I JUST HAD! The facility was large,clean & had a peaceful vibe to it, I was greeted with a smile by the 2 ladies at the front desk named Bethany & Safiya, both were friendly,effervescent & most of all ATTENTIVE! They answered every & any question I had regarding the facility,payments & offered solutions to potential problems I was having with my unit location. I left feeling Extremely satisfied & content with my experience at this cube smart location, it felt like they actually cared & listened to me! I Would HIGHLY recommend anyone to store there stuff here!
Amir Bather
February 12, 2019
Great staff... safiya and Cynthia were amazing. Nice and clean location.
Morgan Lappin
February 12, 2019
The best service in the universe. Safiya is amazing. She Assisted me with my storage from start to finish. 10 stars!!
Derrick Warren
February 9, 2019
This storage center is super clean, accessible, and has extremely knowledgeable staff - especially Safiya. After spending over four hours at this location, going through an excessive amount of boxes I had accumulated, she managed to make me smile and laugh through the ordeal. I would definitely recommend this location to others looking for a place to store their valuables.
Moses
February 9, 2019
This was a quick process. The manager Safiya showed me the storage and explain the process as we did the tour. I honestly wasn't sure how long this would take so I set aside about 2 hours, not knowing it would only be a quick 15 min setup (with tour included). I would highly recommend if you need a storage place then use this Cube Smart, check online for great deals and be sure to ask for Safiya to show you the way.
Matt Yaple
February 8, 2019
THIS PLACE IS AMAZING!!! Safiya, Bethany, and Branson were all SUPER helpful!! Thank you so much!!
edimardo mendes
February 7, 2019
That's great place special the people works is very nice . Bethany ,Cinthia and Safiya was very respectful. Bethany even went out her way to make sure I got all the merchandise I needed to move to my unit , BEST STORAGE PLACE
Michael Sellers
February 3, 2019
Bethany was very professional and was able to do everything very quick and efficiently.
calvin davis
February 1, 2019
Antonio Ramirez
January 23, 2019
Great place is clean and well lit
Cel Lab
December 17, 2018
The whole experience is great. Great unit and really helpful customer service.
JH W
December 15, 2018
Excellent service at 338 3rd Avenue in Brooklyn! And a special thanks to Tony for his great help with the unit!
Michael (Jodeci888)
December 14, 2018
Never been there.
Louie Sisto
October 19, 2018
Great service from Stacey. Very nice to deal with. Louie
Jock Ireland
October 4, 2018
Benjamin Kim
September 30, 2018
Helpful staff...super clean and organized facility!
Anna Geronimo
September 25, 2018
Very unprofessional n very disrespectful. ??
Irma Garcia
September 9, 2018
I didn’t know what to expect since this is my first time using a storage facility. The manager, Latoya and her co-workers, ZaZa, Mame and Bethany were super helpful. Zaza, especially was extremely patient, thourough and kind. She took the time to show me different storage units and explained the difference in prices. After, I felt comfortable in my decision. I look forward to storing at Cube Smart on 3th Ave.
Balázs Kovács
September 1, 2018
Micheal Lingsburg
July 31, 2018
Great and easy experience. The staff made it very possible to quickly go in and out. I highly recommend this place
Conrad Miller
July 12, 2018
Just signed up for a small locker space. The manager was able to show me the space (huge, very clean, no asbestos like the place next door). Then helped me find any promotions and deals to make it the best deal. Free two hour move to transfer my stuff in is about worth a month's rent, too. Great deal so far!
Colin McNally
July 6, 2018
Aaleyah Allen
July 4, 2018
This is the top notch storage,very clean and spacious..It smells so good in here .The manager Zaza is amazing .shes very friendly and very bright spirited.I would recommend this space very much .
Joesph Newman
June 28, 2018
This place is so clean I love the way the site is ran by Latoya and her staff. I came in a bit late and the managers still helped deal with me and my needs. They were an effective team. They called themselves the dream team. I totally agree with that name and would recommend to my friends and family.
Daniel Tarkington
June 27, 2018
Wonderful customer service from “The Dream Team.” Clean, cool facilities and a friendly, helpful staff. 10/10 would recommend
Bret Hansen
June 23, 2018
By far the friendliest and cleanest storage facility in Brooklyn. I
Fayre Makeig
June 22, 2018
The staff member who helped me was professional and also really nice.
Gabe Greenwood
June 20, 2018
Clean; friendly and reasonable staff. Better hours than other locations in the area.
Bubba Geigel
June 15, 2018
Bethany and Mame was very helpful and kind. I love them...
Mark Linford
June 15, 2018
Terrible customer service. One of the few times Ive tried to drop stuff off I went at 8am when they open but no one was there. I had to unload the uber and sit in the sun waiting for them to open. At 8:07 the manager finally shows up and acts like I am bothering her for expecting them to honor their hours. I then had to move my boxes inside their gate, get a cart and come back for my stuff. Altogether the delay set me back 20 mins that morning. The manager didn't even bother apologizing or offering to help me with my stuff. Avoid if you can.
ELLIOT BLITMAN
June 13, 2018
I’ve been storing at this location for over 2 years and I couldn’t be happier. The staff is always friendly and happy to assist in any needs that I may have. The place is kept super clean. The temperature is always on point. I observe the staff in their dealings with other customers and I am always impressed by their patience. I feel there is no reason to go to any other facility as this is the ideal place for me. They even hold deliveries from ups and fedex for me. I recommend this cube smart to all my friends.
Kody Cotrufello
June 12, 2018
Great place for storage. The staff is always helpful and prompt on receiving shipments for my business. Would recommend 100%.
Devon Harris
June 2, 2018
Brendan Maher
May 6, 2018
Ana Carvalho
May 4, 2018
Moving my things into my storage unit at CubeSmart was incredibly easy, and the staff were suuuper nice and helpful. The facility itself is clean and accessible. Highly recommend!
Jill Stein
May 3, 2018
Wonderful! Clean, easy to access, and Zaza at the front is amazing!
Andrew Moore
May 1, 2018
Great site, great service, great team! Shoutout to Sagirah and Mia!!! I rented here for over 6 years, and have consistently experienced professional, friendly service and a clean and secure facility. As part of my sales job I am constantly receiving and distributing packages of samples and rely on a storage facility as a support for this. This CubeSmart is clean, efficient, secure, and reliable. I would not hesitate to recommend the facility and the team to anyone.
Elizabeth Ward
April 30, 2018
We had just the best experience!!! Tony was so incredibly helpful and volunteered to assist with something we could not move. Mame Gueye was super helpful getting us checked out in a tight time frame. Thanks so much to both of them! Elizabeth Ward
Leigh Wallace
April 20, 2018
Excellent service. Immediate attention and creative problem solving skills for our immediate budget and needs! Thanks Latoya!
Dino Alasgordas
April 13, 2018
Latoya and Mame were amazing! Very helpful professional and the place is IMPECABLE!!!
Marilynn Doore
April 3, 2018
The most delightful experience I have ever had at a self storage! Von and Zsa Zsa are awesome! They made my day a little brighter! The facilities are convenient and super clean. There is convenient parking available to unload and load.
Annette Geldzahler
March 29, 2018
This CubeSmart is great enough that I'm prompted to write a review. The staff is friendly and helpful. The facility has ample parking in the back plus a loading dock which makes it very convenient and easy to use (I checked other facilities near me in Brooklyn and this was the only one with parking, which makes a huge difference). It's climate controlled and clean. And, bonus, it's right near Whole Foods.
jose minan
March 28, 2018
Keleigh Principi
March 28, 2018
I had scheduled my free truck and driver through Cubesmart, and because of some miscommunication between the truck company and Cubesmart, we ended up at the storage unit, truck full of my belongings, at 8am just to be told that the building does not open until 9am. Luckily, Von, an employee, happened to be there getting ready for his shift. He comes out to talk to us, and graciously lets us empty the truck in the back of the facility so that we could release the driver. Once we unloaded the truck, he told us my stuff would be safe and told us to come back at opening so we could fully move in. When we returned, he was nothing but helpful, bubbly, and outgoing. He made the moving process so much less stressful and I really appreciated it! Thank you Von!!
Jonathan Travis
March 27, 2018
Great facility and customer service!
Mary scala
March 26, 2018
Eric Sontag
March 24, 2018
Hands down best storage experience I’ve ever had. Facility always very clean and well managed. Staff very nice and helpful. Signing up and closing out the unit equally quick and painless.
Walter Lubinski
March 19, 2018
Lindsey Vanyo
March 17, 2018
I had a great experience at this CubeSmart. The manager on duty at the time of registration, Zaza, and her colleague were friendly and helpful. The facility is clean and felt very safe. I like that the space is carpeted and has elevators for easy access to the units.
Chelsey Lepage
March 15, 2018
The staff are all very friendly and helpful. Premises are extremely clean and well-maintained. Would recommend!
Anna Markovinovic
March 14, 2018
Von was very friendly, knowledgeable and helpful. The other Managers were equally helpful. Everything is explained upfront, super easy process. Would highly recommend.
Yuki Rodenhouse
March 9, 2018
This storage space is so clean, convenient and stress-free. Von at the front desk was very friendly and helpful. Recommend this spot to anyone!
Simone Simone
March 7, 2018
Zaza was amazing she helped me out so much today despite the storm..we need more people like her in life just amazing. Above and brleyond customer service
Rick Sadofsky
March 6, 2018
Howard Tynes
March 6, 2018
Rahul Deshmukh
March 3, 2018
Signed up few weeks ago. Sign up was easy and short. Staff is knowledgeable and explains terms clearly. The aisles are clean and well lit and so are the units. Parking is readily available and provides easy access to units. Highly recommend this location.
Wish Kassadine
February 22, 2018
marcos chin
February 20, 2018
Von was so helpful and professional. Thank you!
Julie Kim
February 16, 2018
Really clean facility and staff are friendly as well!
Steven Bono Jr.
January 30, 2018
Highly recommend this facility! Extremely quick, clean, and secure. Zaza the manager was friendly and organized even when I came in last minute. The units are handsome and with good lighting and a bit of music playing. Load in was a sinch with the easy access door and load area. Funny neighbor next to my unit works out of his unit repairing printers- you can always count on New Yorkers being resourceful.
Andrew Moore
January 23, 2018
Professional, efficient, cheerful - what more could you ask for? Kimberly and Von helped make the move in process a breeze. Manager Latoya was super helpful when I had packages delivered. I feel like this space is safe and clean, and makes the chore of going to my sales storage a pleasure.
Marlon Joseph
January 21, 2018
I was a little nervous, delete a little terrified of having to move & no where to move my things to. Kimberley Holness made me feel so welcome & toke care of all of my concerns.
Jen R
January 5, 2018
The staff is always professional and a great help!! Would recommend them to my friends, family or anyone looking for storage rental space. Prices are the best around!! Thanks Von!!! You're the Best!!! ?
Maximiliano Siñani
January 2, 2018
(Translated by Google) From Jenkins awesome help!!! ?? (Original) Von Jenkins awesome help!!! ??
Phros Mcalist
December 25, 2017
Steve Rose
December 11, 2017
Great price for 5x5 locker. Great customer service. Managers have all been very friendly. Convenient location, parking, and access hours. Only complaint so far into my first month is that my personal access code has not worked. I was first told that the entire system was down, but after 10 days I am not sure why it still hasn't been fixed. That said, someone at the desk has provided a temporary access code for these 3 visits and have assured me that it will be resolved asap. One additional comment - you have to basically climb to reach the 5x5 lockers, which is not ideal for heavy items/furniture, just a warning.... but I do feel like I'm getting a solid value here.
Richard Bennett
December 5, 2017
Clean, light, well maintained, easy access topped off by helpful staff. Recommended.
Tom Wipf
November 19, 2017
Great experience, friendly and very helpful staff. Immaculate premises.
Nancy Harms
October 22, 2017
Had a fantastic experience. Was able to set up a storage space the same day I had requested it online and Zaza got me set up easily and efficiently! As a bonus, staff vibe was friendly and fun.
Itai Kaitano
October 22, 2017
Anna Purisch
October 15, 2017
Easry to access, good facilities and wonderful staff. The manager stands out for courtesy, professionalism and fun. I shall miss my trips to this location!
Robby Nelson
October 10, 2017
I come here a lot to grab things for work or have packages for work delivered here. Von and the whole team are always so friendly and helpful, even when I'm in a hurry.
D Kon
October 7, 2017
The 3rd Ave Brooklyn location is great. Its super clean and really easy to access. Von helped me find the right storage space that would be ideal for me, and his customer service sensibilities were top notch.
Lester Zeigler
October 6, 2017
Our Team arrived in Brooklyn from New Orleans with 15 pallets of LiFE10 Alkaline Drinking Water with nowhere to store. We went to Uhaul looking for storage when the employee said go up the street to CubeSmart they have bigger units. As I entered CubeSmart the cleanliness immediately got my attention and then I was greeted with a pleasant employee (VON) asking how could she help me. the process was swift and non bearing. CubeSmart makes so much since for my small business. I'm now looking to expand to Los Angeles and Chicago now that I know Cubesmart is there.....Why Rent a Warehouse when you can Rent a couple of CUBEs - Lester LiFE10 Electrolyte Naturally Alkaline Water
Michaela DeRosa
September 12, 2017
I came in today to open up a second storage unit for my company to store things and Jervon (Von) was SO great! He helped walk me through all of the different payment options including extending the lease on an existing unit and calculating the difference in paying month-to-month or up-front with a few different lease date ranges. All the while he managed to carry on great conversation and make what I thought would be a painful experience quite enjoyable! I would highly recommend this Cubesmart location and if Jervon is around you will be in good hands!
Kimberly Mccreight
September 7, 2017
Kim
September 6, 2017
You guys, NO JOKE: over the course of my many work-related relocations across multiple states and countries, I have used more storage facilities than I would like to admit, and this CubeSmart location is by far the best! It's CLEAN as can be, but more than that - the staff is simply above and beyond. From the moment I called to make a reservation, to check in day, and during my visits - the staff has always been so helpful and friendly. Special shout out, if I may, to Von! He is thorough, a hilarious, honest, and professional straight shooter. He remembers your face and your needs, and I am sincerely grateful that what could have been a hellish storage experience (as has been in the past) has only been a corrective one. In a city like NYC, it truly is refreshing and helps ease the strain of moving. Thanks a million!!!! :-)
Linda Wittenberg
August 28, 2017
Staff was so efficient and friendly. I dealt with Von and ZaZa. They made everything so easy. What a surprisingly pleasant experience thanks to them.
Michael Wilson
August 27, 2017
Von and Zaza helped me with my storage unit and made everything really easy for me. I'd recommend the storage unit and the great customer service they offer.
Daisy Ward
August 21, 2017
Diana Roldan-Noftell
August 15, 2017
Ramona and Von are wonderful employee's. Made my selection of unit, so much easier.
Cherie Werle
August 8, 2017
Great service from Jervon! Clean, good lighting, user-friendly facility convenient accessibility.
Kay S
August 3, 2017
Von provided us with excellent service! He greets everyone with a smile & hello and is very knowledgeable. We are in the middle of moving to another country and are finding it a bit stressful. Von made check out easy and had us laughing. The facility is always clean, it's easy to load & unload whether you walk or drive your stuff in, & the AC is great! I hope CubeSmart understand & value what a wonderful employee they have in Von. Excellent customer service is hard to find and we truly appreciated all his help this past weekend! I would recommend CubeSmart to anyone.
Jake Weiner
August 3, 2017
Was an easy check in and touring experience. Ramona was great and very helpful! Facilities are great and move-in went even better than expected because everyone was so pleasant.
Gregory Jordan Dekter
July 31, 2017
Frank Baran
July 31, 2017
Killing it at CubeSmart / Von is a legend!
james santana
July 27, 2017
This facility is great I had a unit their for 4 years i have nothing but good things to say about all work members..Latoya is an outstanding manager,she is ready to go to the next level in management she is serious professional and respective in business she definitely deserves more seniority benefits.von is excellent i want to see him become a manager with his own building. He closes with respect to the customers I'm their everyday he never closes until the building is supposed to be closed promptly by rules of 7:45 he does not rush you but courtiously makes an announcement with a respective line of speech everyone is liked with respect best regards!!!
Anne Love
July 24, 2017
Von at Cubesmart saved the day! I was moving and my other storage solution fell through. Von got me in to the right sized unit quickly and efficiently- he made it all so easy and fast, and went above and beyond to help me and my move. Moreover, Von did it with a smile and a great sense of humor- a very stressful day became the best move ever. I would have been lost without Von and cubesmart! Thank you!
john buonocore
July 13, 2017
Edwin Hemsley
July 4, 2017
Ari Greenberg
June 29, 2017
Ramona was so helpful and friendly! Above and beyond! Best service I've had anywhere in Brooklyn for anything. Thanks, Ramona!
Andrea O'Donnell
June 29, 2017
I had an incredible experience with Cube Smart! Clean, convenient and easily accessible units. Plus, Von is the best employee ever- he made me laugh through a stressful move which made all the difference.
Doug Wedding
June 20, 2017
(Translated by Google) From! (Original) Von!
katie petitbon
June 7, 2017
Brittany Cooper Hunt
June 5, 2017
Overall great experience! Super clean, easy to park, unload/load, energetic and knowledgable staff. I would recommend to anyone looking for storage space in Brooklyn.
Carri Farrand
May 26, 2017
Von and Ramona were absolutely fantastic! They made the whole experience seamless...and they are fun! I really appreciated working with them.
Eric McGahhey
May 22, 2017
Nice, clean storage center. Probably the best one in park slope area. Great big parking area, clean and brightly lit hallways and a nice staff.
Lara Pinheiro
May 8, 2017
Move went so smoothly. Great service !!
Dave Johns
April 29, 2017
Von was great! Very helpful and kind and prompt. I had a great experience renting storage at Cubesmart thanks to Von.
Tiago Moraes
April 11, 2017
Friendly Staff, very clean space and clean location. Pricey but I recommend it.
river runs
April 5, 2017
Elizabeth Planas
March 27, 2017
Clean but very confusing they should put some number markers on the wall on what storage units numbers are in this area. Was walking around in a circle on my floor for a few minutes before finding my storage unit...????
Jeff Wylde
March 23, 2017
Very friendly and attentive staff, especially Ramona who always greets me with a smile and seems to always remember how many packages have arrived. Clean and modern facility with plenty of parking
Andrew Barrett
March 15, 2017
Because of a fire in our building we had to move and store everything on very short notice. Ramona was super helpful, friendly, and just amazing overall. She processed everything quickly so we could move in and be on our way. Given how much we have to do for cleaning, insurance, construction, etc, having at least one thing go so simply and smoothly was wonderful!
Michael Jones
March 4, 2017
This place was so easy to work with for storage (and also quite clean and modern!). To top it off, there were some exceptional staff there. Von was always helpful and had the best sense of humor; and Anthony was tremendously helpful in helping me access my unit after I lost a key to the lock. I would absolutely use this place again if I needed storage. Great experience!
Michael Bostler
March 4, 2017
This place is really great for extra storage. Employees are super nice and accommodating. I moved in and a few months later started moving my extra stuff in. Prices are good. Hours are a little inconvenient. But very good vibes overall.
Joel Caldwell
March 3, 2017
Von J and Ramona provided amazing customer service!
Gabriela d'Amato
February 27, 2017
The staff here are GREAT. Had a seamless checkin-move-in experience. Clean facilities, ample parking. Looking forward to my stay. Shout out to VON for all your help and kindness.
D. Thomas
February 26, 2017
This storage is the best. I would recommend it to anyone. Safiya and Tony were awesome.
Svend Lindbaek
February 25, 2017
Time for an update, these guys are still doing great, taking care of my deliveries and letting me know right away. Clean and cool storage. Five stars!!!
Jennifer Gallico
February 23, 2017
I have two storage units here. The staff is extremely friendly and helpful. The storage space is always clean. I get prompt calls when I get packages and they are helpful with getting my invoices for billing with my two units. Ramona ,Oscar , Vaugh, and Letoya always greet me with a smile. They make going to storage so often less painful and a pleasant experience.
Lauren Roberts
February 21, 2017
Very positive experience! Von made getting a storage unit exciting - who knew that was possible! Such a positive energy and answered all of our questions.
Blanca Guerrero
February 19, 2017
The staff is awesome (Von J in particular) !!
Paul Ketchum
February 14, 2017
Everything was great! Von was super friendly and basically gave me a free astrological reading as he showed me my unit. That guy is great. Very pleased that my tiny unit is being watched over by these folks.
Jacob Heller
February 13, 2017
Want to take a moment to thank Von for all the help - courteous, knowledgeable and helpful.
Avra Messe
February 6, 2017
Dwight Simmons
January 24, 2017
Good service. Good prices. Facility is clean and well managed
Robert Bird
January 16, 2017
All ways nice to deal with. Thanks guys.
Frannie Coggeshall
December 19, 2016
Von was so nice and helpful! Cubesmart is really clean. The sign up process was quick and it's very easy to get in and out of the building and storage unit. Definitely recommend them!
Abaan Elias
December 8, 2016
The manager was on point and made the experience really easy. The facility is great compared to the on albamere rd in bklyn.
Zach Wright
December 6, 2016
This was my second time using CubeSmart as a storage vendor and again they knocked it out of the park. Super easy facility to access, the nerd in me appreciated the high speed garage doors, and they have plenty of logistical aids such as hand carts and rolling stairs to help you get your stuff where it needs to go. I also want to call out Oscar the manager for being extremely helpful in our setup process. We walked in and got all sorted for a small storage unit in a matter of minutes, and Oscar was patient and thorough in answering our questions and explaining the processes of the facility. He also kept an eye on us while we loaded our first few items into the unit and was opening/closing doors remotely from their controls in the lobby. Overall a great experience, recommend these guys to anyone in the Slope/Gowanus/Boerum Hill/Caroll Gardens area looking for a little extra space.
Brett Wasserman
November 15, 2016
I love these guys! I was so stressed out over my move and Yon turned my mood with fresh personaliy and professionalism 2nd to none. Yon made me a forever-customer and i will referr your location anyone seeking storage space!
raffib4
November 8, 2016
I would highly recommend CubeSmart Gowanus location. Excellent experience. Clean, safe/secure, affordable, climate controlled, and very professional staff. Check out yelp reviews!
Dan Asselin
October 22, 2016
Ramona was very friendly and helped me with everything I needed. Great staff, clean facility, mellow vibe. Pleasant overall experience always ??
Mark Gagliardi
October 8, 2016
I was told by the regional manager Patrick that I would get a refund for moving out mid-month. The moment I moved out he went back on his word.
Mike Principe
September 30, 2016
Ramona's awesome!
Fred James
September 14, 2016
Absolutely exquisite super clean storage -- best I've seen-- where they aim to please.
Jamie Alexander Principe
September 12, 2016
Just signed a lease for storage and found CubeSmart to be the perfect place to keep our belongings. Von, the manager, was terrifically helpful.
lerin
September 12, 2016
My office has a storage facility at this Cubesmart. Its clean, secure, air conditioned and well staffed. (Plus great parking in the back) I have worked with Romona a couple of times, and she has been very helpful to me. I trust that our merchandise is in good hands here, and would recommend this facility to anyone.
Randi Joseph
September 10, 2016
Ramona was great!! Excellent service. Thank!
Marissa Carpinteyro
September 9, 2016
Vonn was great and energetic. Overall good experience, worked with me, no complaints
sam lalmi
September 7, 2016
Customers since 5 years and extremely happy there!! Special thanks to Latoya and Von to always make everything works for me ! Highly recommended Merci !!!!
Muzaffar Suleymanov
September 7, 2016
This storage facility is really great and spacious, has really friendly staff, and is reasonably priced to keep anything that you don't need at the moment. I wish they also had a long-term parking spot for my car though...
joel warshawer
September 5, 2016
Very clean storage place. I always am welcomed by the staff with a smile and a hello. I especially want to thank Latoya. I was a client of two others in the area, and know the difference between a Great storage place and a sad and dingy one. I always feel comfortable at this storage location, and it allows me to spend the time that's needed to organize my stuff. The hours here are very convenient for me to come, and the staff are always on time, which was not the case at the other storage places, where on many an occasion, I had to wait sometimes up to half an hour for someone who arrived late. One more compliment, the bathroom here is always shining and bright and clean, like a private hotel rooms bathroom. In a city like New York, this is a wonderful and rare, comfort. Storing in general, can be a depressing situation, but not here, thanks to your superior staff. Thank you also to upper management, which allows its staff to do a great job, and not be too stressed to be kind to its clients. Thanks again. Joel Warshawer.
Stuart Robinson
September 4, 2016
The service here is awful, the guy working there was so rude to my Movers. The fact that you can't pay for one week at a time even if you I my need a a day is petty and pathetic. The elevator door only stays open for about ten seconds when you may need to put at least three dollies in, the list goes on but basically and in short, if you can find another storage place, Do So.... Very bad experience
Sam Levor
September 2, 2016
Felipe Rodriguez (Junior)
September 1, 2016
When visiting Cube Smart at 338 - 3rd Ave, you will be welcomed with Ramona and Latoya. Which are very courteous and knowledgeable. I Will highly recommend this location but Especially the Staff. Thank you.
Josh Sandals
August 30, 2016
Great customer service and clean facilities. They've been open for a number of years but the place is always very clean and well kept. I haven't noticed any drop off in maintenance. Recommended for storage in the park slope/BoCoCa area.
Walter B.
August 28, 2016
Ramona and Paul were great and helped me get set up with my storage unit quickly. The location is conveniently located and incredibly clean. Very happy so far!
Ilya Nassonov
August 27, 2016
Great condition. Excellent customer service (Von was a great help).
Allison Faucheux
August 18, 2016
Everyone is super friendly. Place is very clean and new. The staff goes out of their way to accommodate you. I had a large shipment of boxes come in and Paul was super helpful in making sure everything was taken care of till I could get there! Def would recommend!
Diana Eng
August 15, 2016
Recently worked with Paul, who was great helping me with my account. In my experience over the past 4 years, I've been impressed that the staff is always in a good mood, and eager to go the extra mile.
Justin Bledin
August 10, 2016
Great customer service. Von was very helpful!
Andy English
August 3, 2016
Very clean facility and great customer service by both Paul and Von. Thank you for making my experience easy and efficient.
Jordan Katz
July 31, 2016
bali yeung
July 28, 2016
Location is very convenient. Rental price is reasonable. Staff is friendly
Carolina Vogt
July 20, 2016
Paul was extremely kind and helpful
Emmanuel Efraim
July 17, 2016
Nice and clean facilities, and the service Paul provided me with was very accommodating and friendly.. Recommended!!
Matthew Apprendi
July 16, 2016
Paul with the cubeSmart team was extremely helpful when I move out! Kept my stuff their for two years-Great spot if in South Brooklyn area looking for extra space and helpful service.
Robert Doherty
July 16, 2016
Paul did a great job! Very helpful and professional. Facility modern and clean. Great competitive pricing.
Scott Williams
July 13, 2016
Paul provided excellent customer service!!!
Helena LiCalzi
July 12, 2016
Von is super helpful! Wow for him!
Ethan Zisson
July 10, 2016
Joe Tapper
July 10, 2016
Easy. Clean. Paul and Von were incredible. Excellent customer service. Give them raises!!!
steve wax
July 9, 2016
I just moved into a bigger CubeSmart space when it became available -- a 10 x 15 that now contains most of my household goods, furniture, clothes, books and other items, as we fly to California in search of a new home. CubeSmart is by far the cleanest, most organized storage space in New York. The employees are extremely pleasant and most helpful. I could not recommend the company more highly.
Casey Macker
July 1, 2016
Stephen Weierman
June 25, 2016
Check in and check out went smoothly. The facility is clean and well-maintained. The guy at the counter, Von, was very helpful. Rates are fairly reasonable, especially given the location. I'm very happy with the experience I had renting a storage unit here.
Victor Santana
June 23, 2016
I was looking for a last minute space and Jervon was kindly enough to give me a tour, show me the unit and also let me know of current deals!
Talisa Rodriguez
June 18, 2016
Rented a storage unit with my father and we couldn't have been more pleased with the facility and the customer service. Always clean, very convenient. Would recommend this place to anyone and everyone!!
peter clevenger
June 10, 2016
Worlds greatest. Jervon and solange rule.
Christopher Westling
June 8, 2016
Great customer service
Veronica Kim
June 7, 2016
Jervon was super helpful and amazing! Highly recommend this location
jillian stricker
June 3, 2016
Amazingly helpful and friendly. Very clean and easy to access.
Tamara Pridgett
May 31, 2016
Jervon was amazing! Moving is so stressful, but as soon as I walked in he was beyond cheerful and helpful!
Phil Singer
May 31, 2016
Have used this location more than one time... Its always neat, clean and serves our needs!
Arnaud HENRY
May 28, 2016
This place is amazing, it looks so clean and functional that it seems to have open yesterday !
Angelica Paquette
May 27, 2016
Fantastic service, very clean.
Christopher Sbaratta
May 24, 2016
Been a fan since it was storage deluxe;)
dang mang
May 24, 2016
Great service by Von. Highly recommend
Jennifer White
May 21, 2016
Olga and Solange were awesome! Sign-up was super-quick...great service!
Terry McMillan
May 21, 2016
Gold star for Latoya, very professional!!!
Joseph Overbey
May 20, 2016
Great, clean and dry storage. Friendly staff!
katharine hable
May 20, 2016
I have been using this location for about 5 years now. Cubesmart took over and WOW! what a great lift! It's the cleanest storage spot I have ever seen, friendly and helpful staff and I feel really safe with my things here and also when I am moving stuff in and out. There is always staff present and they have dollies and supplies if you need them. Always a spot to park inside and a really clean bathroom. Great job!!! Also side note on recent trip. They could see on the camera that I was making lots of trips so they kept door up for me so I could do it more quickly and efficiently. Always going the extra mile. Love the staff and Von always has a welcoming smile and great help. Can't say enough about this location.
Aline Cauvin
May 20, 2016
The customer service is amazing. Each time I am at the facility I never see a sad face. Everything is clean extremely helpful and safe. The elevator is always impeccable and the facility is well lit. I've been storing at the facility for 3 plus years and have no complaints. I would recommend this facility to anyone.
Jingyi Xu
May 18, 2016
Lauren Flack
May 17, 2016
Love CubeSmart, such a friendly, secure, and CLEAN environment. The service was exceptional leading up to the rental of my units through move-in. So happy my belongings will be safe and stored near me in Brooklyn. Shout out to Von + Latoya for their expert help and wonderful service ??
Merline Sejour
May 17, 2016
Von very good very helpful always call they give great service
r robinson
May 16, 2016
Always super friendly staff especially Von. Clean and convenient.
V. W.
May 14, 2016
Very professional and very courteous staff. I would prefer if they were open longer hours for people with unconventional schedules, otherwise I would have given this 5 stars. Solange and Von were both huge help for me!! Thanks CubeSmart!
Kenneth Brittain
May 10, 2016
Very friendly and helpful. Facility is also very well kept
aaron roche
May 10, 2016
Basically cubesmart is filled with not only stuff but some of the most incredible people currently living. XO A
Sameer Bajaj
May 10, 2016
Great service by Von. All staff has been nice and courteous. The facility is clean and well managed. No complaints! Excellent place!
Nwanneka Ndubuaku
May 9, 2016
Von was exceptionally pleasant during my visit to CubeSmart. He was efficient and timely in answering my questions and dealing with my concerns.
Sam Hiremath
May 9, 2016
My profession requires a storage facility. I've been in NYC for almost 5 years and have had experience with a few storage companies. I like CubeSmart for the following reasons: 1. Professionalism of staff. Numerous times I've come in and not once does it seem what I need from them is a burden. They are always helpful and they remember personal details about you. 2. Accepting packages. CubeSmart accepts packages sent to this address from UPS, FedEx, even USPS. Manhattan Mini doesn't do USPS so the fact they accept packages from any reputable delivery service is appreciated especially when I'm not cannot always select what company is doing the delivering. 3. Handling of packages. Once packages are delivered they dutifully log each one and then call you to notify you it's arrived. They even hold it for a few days if you can't make it immediately for some reason. You don't get dirty looks either if you come a few days afterwards but I try not to make this a habit. I find it's much safer to have the packages sent here than risk it being taken if it's left outside my apartment . 4. Facility. It's busy but never overwhelming. Always space for parking. Clean and well maintained. I do wish they were open a little later on Sunday but nothing major. There is always someone at the front desk unlike some other storage companies which took an hour break for lunch everyday with no one at the front desk! 5. Location. Easy location to get on/off the BQE. I can't speak to the competitive rates because I've been here now almost 3 years but I did inquire about a rate jump within 6 months after I first came. They made no hassle and extended the initial rate for another 6 months. Doesn't hurt to call their office, they seem to be willing to work with you.
Kathrine Smith
May 8, 2016
Robert Davis
May 8, 2016
The customer service was cool ..punctual Von was very helpful plus the staff Solange , Olga , and Even John strongly recommend
Jonathan Mahoney
May 7, 2016
I had some questions about my bill and Von was an amazing help. Will continue to use them!
Akira Ikezoe
May 7, 2016
Alex Skolnick
May 7, 2016
Solange was very helpful
Issam Hassan
May 6, 2016
Solange, Yolanda, Latoya. Truly the winning team, thanks for all the help. Convenient and best service all the time. Thanks!!!
Myroslav Luchka
May 6, 2016
Olga was extremely helpful with my transfer since I had previously paid for a bigger cube and I didn't want to lose my money she helped me downsize and helped me save money.
Chris T
May 6, 2016
Great, clean, friendly staff. Von was very helpful.
Lauren Webster
May 6, 2016
Great customer service, very clean. Von assisted me, and I have nothing but positive things to say.
Vickiana De Los Santos
April 30, 2016
Great customer service. Scaffolded directions. Clean and organized. Von -- was a great representative :)
Evan Jones
April 9, 2016
Been storing belongings there for awhile. The manager Latoya and her staff have always been friendly and easy to work with. As far as the facility - tough to beat: excellent parking, easy load in, secure, clean, climate controlled, and an awesome Italian pizza place down the block.
Robert DiGianni
April 7, 2016
We walked in without notice and the staff was extremely accommodating, professional, courteous and polite! They were awesome! And this place is CLEAN! tons of parking, very modern, very convenient. And very affordable! !!! UPDATE: Walked in without notice looking to upgrade my space. Latoya immediately dropped what she was doing and showed me several options to help meet my needs. She was wonderful and extremely helpful! I love this place!
Fatima Chipo
April 2, 2016
There is no customer service. Cubesmart increased my storage fee with out notification. Never would recommend this company.
kim narisetti
March 23, 2016
I had an issue with one person at the front desk, but it was resolved to my satisfaction. A representative from CubeSmart reached out to me the next day and I am reassured that I made a great decision in storing my goods at this location.
S Fr
March 18, 2016
$500 a month for a fairly small space!!!!??!?! Shop around! There are other options that are climate controlled!!!!
Sam Alper
February 2, 2016
Oiga helped me get all set up - she's the best! Super knowledgable and efficient. Plus they play some great Sheryl Crow tracks. ????
John Olds
January 3, 2016
Dorina Nepo
December 21, 2015
Olga the manager there was amazingly helpful and really made the experience pleasant.
Don C
December 21, 2015
Olga & Olismory were awesome! Excellent & courteous service; Provided us with a tour and answered all our questions. We ended up settling on mid-size cube and couldn't be happier!
Chermelle D Edwards
December 12, 2015
My experience was great. I came in on the last day of the month of November after being away for a while in Los Angeles and was helped by Samuel Moise. He was really patient and helped me get into my storage after being away for a while and facilitated my purchase of a new lock and even waited for me and others past closing just to make sure I was able to successfully get my lock on. I really appreciate his kindness, patient and above and beyond service. It makes a difference when someone sees you need just little more time, gives it to you without making it hard. What great customer service and such a self-sacrificing spirit to not be rule by the clock but by compassion. Thanks Samuel!
V. Sagram
December 4, 2015
The manager, Sam, is very polite and courteous. Nedra and Sam have made doing business easy @CubeSmart.
Pablo Anwar Armijo de Lazorik
December 3, 2015
This location is now owned by Cube-smart, but they kept all the employees so it's the same great service, it's been about a year now that I've stored here, the free doorman service is super useful!
abdoul aziz kiema
December 1, 2015
safety is the key you want to keep your stuffs clean and safe,no questions go to this place. This place is nice and clean. Workers are very friendly
lisa otoole
October 24, 2015
Cubesmart is awesome! The office is helpful and always knows which cart I want before I even have to ask. The place is clean and safe. I heard such horror stories about storage units I never wanted one, but Cubesmart makes having a storage unit a great experience.
Maribel Rosas
July 22, 2015
Mike Lieberman
April 4, 2014
It's a nice enough storage place. But they pulled a complete bait-and-switch with the price. Quoted us a low price over the phone, confirmed in person, then with the discount for first month it wasn't obvious that the actual price was 5 times what they told us. Will cancel our unit ASAP.
