Reserve a Unit
10 feet by 15 feet Storage UnitMedium 10'x15'*
plus First Month Free
plus Free Move-In Truck & Driver
10 feet by 15 feet Storage Unit10'x15'* Storage Unit
- Climate Controlled
- Elevator Access
plus First Month Free
plus Free Move-In Truck & Driver
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
39-25 21st St
Long Island City, NY 11101
Office Hours
Monday–Saturday: 9:00 AM–7:00 PM
Sunday: 9:00 AM–6:00 PM
Access Hours
Monday–Saturday: 9:00 AM–7:00 PM
Sunday: 9:00 AM–6:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Third Party Insurance or Protection Plan Options Available Breathe easier with affordable insurance options.
- Remote Access from App Open facility gates, doors, & elevators from the CubeSmart mobile app.
- Pay Online: Our facility accepts online payments to save you time.
- Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
- Around-the-Clock Video Recording: Video cameras are placed throughout the facility.
- Deliveries Accepted: Have items sent right to our facility to save time and hassle.
- Military Discounts Offered: In recognition of your service, we are happy to provide a 5% military discount to active duty military at move-in.
- A Super Move Driver and Truck: Moves of all kind are easier when you have an extra helping hand and an easier way to transport your belongings.
- Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
Long Island City, NY 11101
Office Hours
Monday–Saturday: 9:00 AM–7:00 PM
Sunday: 9:00 AM–6:00 PM
Access Hours
Monday–Saturday: 9:00 AM–7:00 PM
Sunday: 9:00 AM–6:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 50% Off & First Month Free & Free Move-In Truck & Driver † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Saturday: 9:00 AM–7:00 PM
Sunday: 9:00 AM–6:00 PM
Access Hours:
Monday–Saturday: 9:00 AM–7:00 PM
Sunday: 9:00 AM–6:00 PM
Reviews of This Facility
Albert Babaev
March 9, 2024
Clean, well kept and had a good price.
Joanna L
March 8, 2024
james ambert
February 24, 2024
My friend recently has a unit in the queensbridge cubesmart and I must admit I'm astonished!! Didn't expect the friendly service from the store manager and her associate plus the unit and building itself was spic n span clean!!! Unit itself was impeccable and from bathroom to inside premises I was totally impressed!! Store manager accommodated all her customers as I was in lobby with professionalism and knowledge . I'm normally a picky person expecting something negative in these types of companies but I must say...IMPRESSED!!!
Shamika Lindsay
February 1, 2024
The location was convenient but the hours of operation was not convenient for people like myself who work a 9 to 5 job. There is no time to visit your storage space at your convenience. As a long time renter of Cube Smart, the units rent has increased tremendously for such a tiny space. Just wasn't worth renting anymore. Hopefully the hours of operation will increase and the rent will decrease. If that happens I will rent from Cube Smart again because the staff was always kind to me when I did have the opportunity to make a rare visit and close my unit.
Janet Bikowski
January 11, 2024
Amanda, Bryan andJR at the 21st street Cube Smart are helpful and friendly! I was both impressed and pleased to do business with them . They facilitated my finding a company to remove unwanted items . Great group!
Anuj Godase
December 10, 2023
Amanda at the LIC, NY location was very hands on and amazing and was super helpful. They're the best!
Linda Iatrou
October 26, 2023
Pricier than most, but It’s clean and convenient!
Elie Noune
October 20, 2023
I had an amazing experience using this facility! The move in and out were super smooth. The units and facility are clean and very well kept. There’s even music playing in the background which makes the move less boring. The staff was super helpful and friendly, from Amanda over email to Brian and the manager JR who helped me fix an issue with my keys when I moved in. Highly recommend this location and would definitely be renting storage there again if needed.
Eu, Green
October 2, 2023
The workers are amazing! I don’t know her name but yesterday, Sunday, when everyone else is off she was working hard and very helpful! Thank you Cubsmart! You are the best!!! They even have parking for customers! ??????
Jasmin Christian
August 29, 2023
Customer service is horrible.
Deidre Fuchs
August 26, 2023
Great clean storage facility
Shelfie NYC
August 25, 2023
We love JR!! He was SO SO SO HELPFUL! He took all our garbage so we didn’t have to! What great staff you have!
Grant Gordils
August 23, 2023
Nice, well-maintained place. Very helpful employees, especially Chaneil, at 39-25 21st St. Long Island City, NY 11101. I would have given a higher score for the customer service alone, but ... the horrible, expensive prices! I know it's NY, but come on! I wouldn't recommend it because of the prices.
Bruce A. Gold
August 15, 2023
Everyone at the desk is pleasant and helpful, and the facility is very clean
Raphael Castoriano
July 27, 2023
The staff could not be more nice generous accommodating so thankful
Edward Jones
July 24, 2023
Lela Vann
July 21, 2023
kevin jacsaint
July 17, 2023
The customer service was great!
Bernadette Alvelo
July 12, 2023
The access hours are HORRIBLE! 9AM-6PM, the rental fees are expensive.
Reithm01
June 20, 2023
Good service with making changes in the unit for storage; building is kept clean
David Cho
June 8, 2023
elaine f
May 15, 2023
Quanda Wood
May 8, 2023
Very Good the store manger was very helpful
D. Angie Dollard
May 4, 2023
It’s secure, the staff is always very efficient and polite and everything is above board. No complaints and much appreciation for the years of reliability and courtesy!!!
Kennedy Odusanya
April 22, 2023
Very clean and well kept. I have been a custom for a number of years and the staff has always been super helpful. JR has definitely been a standout member of the staff for as long as I’ve been storing here. He’s always offering to help and makes himself available to address any concerns.
Ron Butler
April 5, 2023
time and patience very good customer service explained in detail my options and what was available for my needs i would highly recommend this location
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March 22, 2023
(Translated by Google) Very convenient and fast service. Polite staff. I liked everything very much. Thank you. (Original) ????? ??????? ? ??????? ????????????. ???????? ????????. ??? ????? ???????????. ???????.
Ricardo Martinez
March 8, 2023
I can’t believe they increase the price of rent in two months of getting it without letting customers know about it!!
Robert Baxter
February 12, 2023
Evelyn Porter
January 8, 2023
Ricardo Morris
December 18, 2022
My experience yesterday opening My account was at the LIC location , Blake was the Ultimate Store Manager the process was very comprehensive and sift … Great and Simple experience
Gary Kane
December 12, 2022
Personable and helpful sales person and customer service agent.
Sean Kenealy
December 10, 2022
Very helpful staff!
Adina -
November 29, 2022
This place is great. Belonged to other storage places. JR is always available to help, keeps it clean . He is a very good example of a hard worker.
Mek NYC
November 15, 2022
From start to finish, it was a great experience. Friendly, helpful personnel (JR and Byryani come to mind) and clean, efficient environment. I always had an easy time with access. Jus a very well done operation.
John John
November 15, 2022
Very helpful staff and clean environment. JR helped me out while I was moving in. I am happy that I chose cubesmart.
Christian Betances
November 8, 2022
First and foremost I would like to thank CubeSmart storage on 21st. All staff have been super helpful, the customer service has been at a 10. If I could give more stars I would. Special Thank you to the General Manager Blake for being polite, and helping out with advice during a difficult time. Words cannot express my gratitude and appreciation for the employees at this location also for being professional. It's so good to know there are good people on this world who understand real life situations. I will most definitely use them in the future. This location in particular. Thank you Blake and team!- Christian Betances 10 Stars I my book!
Lawanna Fox
November 8, 2022
Cube Smart is not a favorite anymore. Being a valued long-standing customer means nothing to the establishment. My Mom has been sick & I missed one month payment over stress. I gladly paid two months at a time and was hit with a 10.00 late fee three times + 110.00. I have had a storage unit with them for over six years, well not anymore. I will be moving on. I think there should be a legal remedy for the treatment I received.
Geraldine Skipper
November 2, 2022
Thanks Blake!
Saul Feliciano
November 2, 2022
Great service. Shoutout to Bryan for being helpful.
Jesiah Molina
November 2, 2022
Great Team at the 21st Location & ALWAYS CLEAN !
Danny Bowering
November 1, 2022
I really enjoyed using cubesmart. They have a really nice staff that is friendly and helpful. Jr the maintenance man keeps the place spotless which is very important! I had a very good experience with this company and would definitely use their services again!!
Nicky Devore
July 31, 2022
Margo Alleyne
July 31, 2022
A bit expensive monthly.
Kyoungh Kim
July 30, 2022
lynda waters
July 2, 2022
Hi Angliek Great customer service. All my questions was answered & thank you for showing me several units very clean. Thank you for being so patient with me I never felt rushed. Your people skills are outstanding & you are very polite I’m given you four (4) stars ???????? I would definitely recommend Angliek Front Desk.
Ismael Santiago
June 28, 2022
Huu Rock
June 26, 2022
System is simple and easy, staff(Brandon if I remember right) is so kind and helpful
Carol Zale
June 18, 2022
Bryan is fantastic and deserves a raise!
David Webster
June 14, 2022
Clean and efficient. Left many pieces of art there 10 years ago and went back today to remove some pieces. Everything was dry and dustless! Was amazed. Staff was friendly and helpful, highly recommend.
Shauna Tippins
June 8, 2022
Great customer service. The young lady at the front desk was very useful and polite!!!
M L Dana
June 2, 2022
You can only access the area until 6:45 and the welcome packet did not specify. Would not recommend this place at all.
Al Ha
May 24, 2022
Very pushy customers service.. Very unprofessional voice mail.. rude.. Be very careful choosing your storage facility.. Everyone is saying different things Don’t give your email address they’ll keep sending junk mail..
Daynasia Nettles
May 11, 2022
Thank you for allowing me to feel comfort and to be able to find storage suitable for me staff was very respectful and helpful. My experience has been rough around other places and I’m glad to be a CubeSmart member and to feel safe about storing my things. I work for corporate myself and I just want to say the customer service with Bryan was outstanding!
Betsy Ashton
May 11, 2022
I’ve rented a space here for 12 years and it’s been very clean, and the staff has been very courteous. I recommend this CubeSmart location.
Olga Cacho
May 9, 2022
Andrea Scott
February 9, 2022
I payed on time and never had a problem with them very good customer service
Autumn West
February 1, 2022
María Luisa Chávez
December 18, 2021
Personnel very helpful and kind and found solutions to best meet my Needs !
Simone Sena
November 29, 2021
Great experience! Clean and secure storages.
Jack Wilson
November 23, 2021
It’s a decent storage facility with friendly staff and easy parking. They also have excellent taste in music and the place smells great.
Alex Eingorn
November 1, 2021
Have been using CubeSmart in LIC for years. My family and friends use them as well. They are AWESOME! Clean, professional, efficient, and super friendly. JR, Angelique and Estevan Rock!
Aisha McLean
October 21, 2021
Great customer service, professional at all times, extremely convenient, clean environment, availability is A+, extremely affordable, definitely work with you in case your unable to pay your bill on time, and always accommodating when needed.
Medina Hot
August 22, 2021
I have been a customer for about a year and have always had a pleasant experience with the staff at CubeSmart on Jericho Turnpike. I recently changed locations and have experienced wonderful customer service with the staff at the Long Island City location as well. When I moved to the new location, Dwayne from A Smart Move was super helpful and very patient which I very much appreciated! I would highly recommend CubeSmart to anyone looking for a secure and safe self-storage company. I would seriously give them 10 stars without a doubt if I could!
Shannon Dunne
August 13, 2021
Vashti Livingston
August 8, 2021
I was pleased at the customer service Alex was simply excellent in helping me select a suitable unit for my needs. The area was clean, security user friendly, and the location is perfect for me.
Daniel B
August 7, 2021
Pretty decent. Clean, climate controlled. Parking is a bit tight with room for maybe 6 cars at most. Usually a spot available though. Imo units are a bit small for price. Shop around the neighborhood for cheaper options. You're really paying extra for the climate control.
Mandy Scott
August 5, 2021
I have used this cubesmart to store my items many times and have always had a good experience.
Michelle Davis
July 30, 2021
I recently moved some things out of my storage unit. Upon doing so I accidentally left my tool box. Luckily Jr Rodriguez got my tool box from the dolly in the parking area and held it for me. I have visit this location several time and Jr is always pleasant and helpful. The moment I stated I left something and described the item he went in the office and got it for me. He is honest and goes up and beyond to assist the customers. I would also like to mention that this facility is always clean and staff is always readily available.
Elliott A
July 8, 2021
This location is dope! Mike was a very cool, professional dude. Let me know everything I needed and more. Place is immaculately clean. I spent more than I thought I was and still wasn’t upset because the service from CubeSmart.
Denise Donohue
May 28, 2021
Eliott Figueroa
May 22, 2021
symphony Simmons
May 18, 2021
I don't particularly care for the prices and the times are very early in my opinion
Charlie Dye
May 3, 2021
My movers canceled on me during the window they were supposed to arrive. They were also storing my items. I called to see if they had any availability in a panic and CubeSmart calmly helped me with all my needs. He was understanding of the situation and personally took me to the unit when I arrived. The ladies upon check out yesterday were just a lovely. You have a great team here, definitely would recommend and if I need storage again I will be back.
John “Huffie” Huff
March 3, 2021
Not much to say it's clean
DANIEL MCKEOWN
December 10, 2020
Very helpful staff, and the fact you had great customer service backup.
Angela Cavaliere
November 28, 2020
Kevin provided the BEST customer service I've experienced in a very long time! He is knowledgeable, friendly, patient, flexible and accommodating. He went above and beyond to meet my needs and to assist me in many ways. Kevin is one of those rare, genuine people that make a mundane task- like finding a storage unit- a little bit more pleasant.
CJ
November 14, 2020
Costumer service..very good
Cristopher Gonzalez
November 13, 2020
Great staff, very polite and dedicated to provide a fantastic customer service.
Octavia Fuller
September 28, 2020
Your workers are very helpful and polite there's this one and only worker with blond hair that's go far and beyond her job n you can tell she enjoys her job there
Jacqueline Smith
September 22, 2020
Customer service was excellent
Willow Toro
September 21, 2020
Very easy to use, free transportation was great and friendly, and easy to get in and out
hjxflavor
September 20, 2020
Staff was awesome. Process was fast and easy. The place is clean and more secure then my other storage place I came from. Very happy.
Ashley Rose Wheeler
August 14, 2020
Jessica Lustri
August 7, 2020
Great service
DEITY
August 2, 2020
Great customer service! Didn’t have to wait long to be attended
Alison Panigall
August 1, 2020
Honestly the staff made it a great experience! The moment I walked in to rent the unit that day to the last day of moving out and cleaning up. Every staff member was friendly and super helpful! Especially JR, both times He went above and beyond to help with my storage unit. Great staff! Location is clean, well lit, my storage unit was easy to access loading furniture in and out with the loading dock bays you can use. Great experience highly recommend.
Charlie Dye
July 28, 2020
Choose this company and location before any one else!!!!!!! I promise you will not be disappointed ! They bent over backwards to help me after my moving company left me stranded on moving day ! From our phone calls to being on-site the customer service was absolutely spectacular ! It’s well secured, security and maintenance introduced themselves to me, and it’s extremely clean. Truly amazing and will always be my number 1 choice !
Lamont Thompson
July 27, 2020
Great Storage place and the staff is very friendly and helpful.
Luis pena
July 25, 2020
Great customer service and very clean place
Michael Blankenburg
June 22, 2020
From my first experience opening the account and setting up the paperwork, the customer service was excellent and the process super smooth!
NEIT HATHOR HOTEP
June 21, 2020
R P
June 14, 2020
Good customer care .......
Katrina Banks
June 11, 2020
Very clean! Great Customer Service. Very knowledgeable answered all the questions i had and i was able to get the storage size i wanted and gwt all set up very quickly! Thanks guys
Thee Benitez
June 1, 2020
Yes we have 1065 for a long time but I still have my unity upstairs but it was a pleasure having you guys.
Brendan Hall
May 31, 2020
Kevin made the check-in process quick and easy. Space was very clean and easy to access.
Rich Palma
May 12, 2020
excellent customer service! good pricing. Very fair and flexible.
Heather Puchalski
March 4, 2020
Very Friendly Staff!! Always Clean!!!
jose berdecia
February 18, 2020
Derrick Reid
February 13, 2020
Pleasant costumer service experience.
Michele Torres
January 10, 2020
Molly Schneider
December 30, 2019
Had a great experience with this cubesmart. Nikki helped me find the right sized unit for my stuff, all information was very clearly explained. I took advantage of the free moving truck to bring in my stuff and services was very professional- the truck arrived early but they confirmed I shouldn’t feel rushed and to take my time. Facilities are very clean and any packing material you need is available for purchase.
zandra cowan
December 26, 2019
Good people
Matthew Carmody
December 9, 2019
I had terrific service at the cube smart location at 39-25 21st Street in Long Island City NY. They were quick, efficient, personable and professional. As part of my business, I have frequent need of short term storage facilities for my clients. I have used this storage facility before and will continue to use it for all my storage needs.
John Bato (JBLuv)
December 7, 2019
Elvethia Torres
November 27, 2019
Customer service is excellent and patients.great sale on truck good deals very. Clean good price and great deals love this place.wish clothing store ran so well.cheers to the 2 girls working great.
Melvin Taylor
November 23, 2019
Tempest and Nicki were great gave great customer service and very helpful will recommend this location to friends and family the service is great and I’m a happy customer thank you again for the best service
Mike Mitchell
November 11, 2019
Benjamin M. Cooke lll
November 3, 2019
The girls are amazing. Nicky , christyn and tempest are always so helpful .Very down to earth and overall great people .I would recommend this place to all.
This Guy
October 16, 2019
Jestyn Figueroa
September 30, 2019
Amazing I love this place. Nicky And the girls are very caring People. I really appreciate them.
Richard Bracy
September 30, 2019
Amazing experience at this location Nicky, Chrissy and tempest make my day every time I visit the location. They are so nice to me and I really appreciate the warm welcome. JR is awesome as well. He is always so attentive and helpful. Thanks Cubesmart 21st street. Y'all rock!!!!
Paul Paterson
September 25, 2019
The service is great. Staff is pleasant. I never have any problems.
Farrah Zerin
September 8, 2019
Tempest is the most amazing employee at any storage unit I have ever been with. I have been a customer for two years here and she has ALWAYS been extremely professional and really helpful. This place is solid. thank you!
Michael Kondos
August 30, 2019
Kenneth Abrantes
August 27, 2019
just moved in, i like the facility, cleanliness & staff
Tyler Parris
August 27, 2019
Greg Graham
June 16, 2019
The manager, Tempest, really took good care with explaining our options. She was genuinely willing to help us get the best-sized unit that we needed. JR!! I can’t say enough great words about this man. He was the most helpful, resourceful expert when it came to giving tips to us on packing our items. He is great with people! He has that hard-to-find combination of empathy, intelligence and a willingness to help that will take him far in any company. Cubesmart would be Cubesmarter if they give him a promotion!
Bernadette Pascua
June 6, 2019
Boom Boom
May 31, 2019
Chad Schofield
May 29, 2019
Mae Ealey
May 28, 2019
Thanks Cubesmart Storage, the Associate was very helpful. She made my day. I got to save some money. 6/27/2020 I had to revisit the location to move my storage units. Kevin was able to get me a great deal. Tell the other guy that some person has a name. Never refer your customers to a nonexistent name. It is disrespectful. Especially when the person is standing right there. Even though, he apologized. When he did that, it made me feel as if I didn't matter. Now I would never recommend the storage facility to any family or friends.
Jamie
May 22, 2019
Nicky, the manager at this location continues to go above and beyond in her customer service. I would recommend this location, and working with her to everyone. The physical location itself seems clean and well taken care of.
Maria
May 14, 2019
They all so nice...And its very clean place...
Jessika Love
April 11, 2019
EXCELLENT EVERYTHYN THANK YOU
Raphael Palmer
April 7, 2019
Corinne Ayoub
March 21, 2019
Great experience here. JR Rodriguez in maintenance was especially helpful, always assisting me with the disposal of empty boxes and trash at the unit whenever necessary. When I moved out he very helpful in cleaning the unit. Throughout the time I had my storage here I was often in a rush and JR made my day go a lot smoother by helping with little tasks and moving things. I am sorry I will be leaving because of him! Thank you for making my experience here great.
Marquis Igloo
March 13, 2019
Julio Villalba
March 12, 2019
miro
March 10, 2019
Kathyria Quinones (Kat)
February 27, 2019
Reggie Zambrano
February 17, 2019
When my family and I were in a situation where we needed to move a great amount of stuff out from our house, im glad CubeSmart was able to help. When we needed them most, they came and gave us a large space really quickly. Thank you CubeSmart for your great service and quality. We would definitely reccomend to others.
eliot kissileff
February 17, 2019
The staff here is truly outstanding. They are always helpful and cheerful. Every one of them is great, friendly and totally professional. They really make the experience positive. It's also a great, safe, secure, and clean facility. I've had up to 8 spaces at a time here over the last three years and have never even remotely had a problem.
A G
February 14, 2019
Everyone here at this facility are so pleasant and helpful. The facility is spotlessly clean and overall it’s a positive experience when I visit. I really appreciate the manager JR and how he is always on hand to assist me when I have packages!
prettyboysev j
February 13, 2019
I love visiting the staff at this location , They are always full of fun and laughter .. J.r , nicky , tempest and christyn are the best!
Oriana Daniela Medina Martínez
February 12, 2019
This place it’s very clean, organized and an excellent customer service, thank you Tempest Miller for your collaboration and good service.
Kelly Wolfman
January 12, 2019
Aishah Payne
January 4, 2019
Paolo Fonda
December 14, 2018
Very good. They provide all the information needed. Very professional an full of advises. A positive experience.
Dave Mishalanie
November 9, 2018
Good, personalized customer service. I worked with Tempest to firm up my storage arrangements, and the customer service was great! Tempest was both very courteous and helpful in explaining and showing the various options and spaces. (Thanks!)
Kalina Black
September 23, 2018
Yveliss Soto
September 2, 2018
NeedTo KnowOnly
August 5, 2018
george mcguire
July 6, 2018
I love the staff and services I was provided. Miss Nicky, the manager is great, always peaceful and kind. The rest of the staff is great as well. I highly recommend everyone reading this review to allow Cubesmart in LIC to handle your storage needs. THEY ARE THE BEST!!!!
xiaoyang ren
July 3, 2018
super clean and good service!
satid ayaco
June 17, 2018
Anthony Parrizzi
June 3, 2018
Excellent Facility & Outstanding Customer Service!~
eleni Ikonstantopoulou
May 24, 2018
I like to store here. It's really clean and stuff is sooo friendly...
Stephanie Thorn
May 16, 2018
Friendly staff. Clean. Decent prices.
DOPEBOYZ ENTERTAINMENT
May 2, 2018
Very helpful
kathleen frye
April 22, 2018
Professional service, clean, and helpful. Thank you ladies...
Larry Stall
April 12, 2018
Your employee are respectful and courteous.
Jessica
April 11, 2018
Christyn was efficient, knowledgeable, and very helpful. Thank you for making everything so easy!
David Zale
April 11, 2018
Both Christyn and Tempest are professionals and their service is fantastic. They each deserve a big raise.
shaun G
March 31, 2018
Special thanks to the manager Tempest and her team for always making my experience a pleasant one Whenever I have anything to deal with my storage. This team alone for sure makes this storage facility a great place. Thanks all
Craig Perkins
March 10, 2018
Great customer service from the women working in the office
Chantel Brown
March 5, 2018
Had a great experience when I was storing my items. The maintenance man JR was super helpful even went above and beyond for me to get my things in my unit. The store manager Christine was extremely pleasant and courteous to me throughout the whole ordeal. She provided me with options and availability with outstanding accommodating service. Best experience yet!
Mark Murphy
March 2, 2018
I've been a renter here for the last 2 years. At first I had a small unit then I upgraded to a larger. The customer service is excellent. I worked with Tempest M for all three transactions -- initial rent, upgrade, and move out, and I thought the service was top-notch. The service bays have had parking every single time I've gone. They even play music throughout the building which is a nice touch. My only wish would be for longer hours into the evening past 7. But overall I've very happy with this Cubesmart.
Nektarios Konstantopoulos
February 23, 2018
James Cudake
February 21, 2018
Very convenient
Deborah Johnson
February 21, 2018
I have had my storage space for over 5 years and I have been very satisfied. Your staff members Nicole and Tempest are extremely private and professional. They are always helpful for me because I don't remember where I keep my rooms. Thank you CubeSmart for those two women.
Ahna Serendren
February 19, 2018
Clean, well-located facility with a very helpful and friendly staff. Highly recommended.
Gene Shor
February 11, 2018
Great experience overall! This is the second time we've used this location and couldn't be happier. The place is well organized and spotless. Special thanks to Christyn and Nicky. Renting a storage space is usually a pretty mundane process but they make it fun, always accommodating....and always with a sense of humor. Thanks! Get a coffee maker for those cold winter days! ??
Richard Leggio II
February 5, 2018
vlassie stefanopoulos
February 2, 2018
Alex Platin
February 1, 2018
I have been renting a storage unit for my business, at the CubeSmart location on 21st street in LIC, and I have been very impressed since day 1 with the Staff's professionalism, customer service, and upkeep of the facility. They are always a pleasure to interact with and are super accommodating of my needs when I am onsite. I highly recommend this facility to anyone in the LIC-Queensboro area! ******
Craig Taylor
February 1, 2018
It a cheap and clean spot to keep your goods at .
Matt McCorkle
January 21, 2018
Excellence! NYC moving is intense, not matter how you shake it out. Cubesmart has been the most pleasant and solid part of my moving experience. They hooked me up with some movers and were super helpful during the initial lease signing. They continue to be so friendly every time I go into my unit. Shout out to J.R. who keeps this place sparkling! Seriously, this particular location is the cleanest storage space I've ever seen. Tempest in office is amazing and super helpful.
Roisin O'Mara
January 19, 2018
Very friendly and helpful staff! The location is clean and convenient.
natalie bryant
January 9, 2018
John Conroy
January 4, 2018
Aside from being in a convenient location, the staff at Cube smart is courtesy, reliable and very helpful. It is super clean facility and was open even though there is a horrible blizzard happening right at this second, now that is what i call great service for the customer... thank you Cube Smart
Angel Torres
December 18, 2017
Beautiful
Erik Rex
December 3, 2017
nakeba gilbert
November 11, 2017
I've been doing business w/them for years... their staff is awesome & prices are affordable.
Velma B
November 6, 2017
Nicky and christian are great they are really nice. I love that place.
Moon Surfer
October 15, 2017
Nice and clean and good prices. I like one of the staff sexy eyes.
Khaled Karaoud
September 9, 2017
Celine Lewis
August 17, 2017
Excellent and professional service. The place is clean and very well kept. Shout out to Tempest and JR for going above and beyond to assist customers!
Elaine Santiago
August 7, 2017
Couldn't have made it any easier and accomdating. Excellent staff!
Wahyu Ichwandardi (Pinot)
July 31, 2017
Super friendly, super helpful, super convenient.
Anda Daisy
July 28, 2017
Great people very Nice and helpfull .Iymia Was super Nice.JR is keeping the place clean ??
Brent Doyle
July 18, 2017
Do not give them your phone number! —I was very surprised at how storage has become the new telephone marketing scam. I made one preliminary call to find out their rates, and I was called mercilessly thereafter, up to five times a day! Their prices are no better than the competition, but if you do rent from them, be sure to use a burner phone!
Jose F Puerta
July 12, 2017
Theodore Miller
July 12, 2017
On community service
Melanie Curry
July 6, 2017
It convenient, clean,staff seems ok
Abbas Kaafarani
June 13, 2017
Awesome environment the manager tempest is really helpful and quick and set me up with the perfect unit definitely recommend
Ryan Bender
June 9, 2017
Joseph Besson
May 26, 2017
Tempest Miller was a great help in getting me everything I needed for my move. She was patient, courteous, and had knowledge of everything I needed. I wish more companies had managers like Tempest!
Leon Hilu
May 9, 2017
The staff, especially JR the site manager / maintenance was always great to deal with. Friendly, professional and did an excellent job keeping the areas clean.
David Solomon
May 1, 2017
Great staff, super helpful. Clean units, would definitely recommend.
peter sarosi
April 26, 2017
Wendy, the GM, is excellent. Customer service is outstanding.
victoria deluca
April 18, 2017
Good customer service and happy with facility
Michael Worth
April 8, 2017
Great CubeSmart that is exceptionally clean for a storage provider. The staff is very nice and helpful — I had not one issue with my move in. If this location was open 24hrs, like the other CubeSmarts I've used, it would put it over-the-top. Nonetheless I would recommend this location to anyone in the market for storage!
A.I. de Bie
March 24, 2017
Quick, in and out on a Sunday morning, thanks!
Tara Kluytenaar
March 19, 2017
Super friendly, knowledgeable staff. Clean and efficient with easy drop off access.
denes serrano
March 19, 2017
Maria Andriotis
February 24, 2017
From the moment I walked into the facility I cannot begin to tell you how professional Tempest, the store Manager was. Tempest greeted me with a smile and was extremely polite and professional and went over the fine details of my contract with me. She made the dreaded contract experience very smooth and easy :). This facility is SPOTLESS and well lit making you feel very safe. Thanks for a great great morning and an easy move in. YOU GUYS ROCK!!!
Jackie Dinas Heid
February 21, 2017
I would absolutely recommend this location and especially the staff. I had to make a lot of last minute changes and both the office (Tempest helped me!) and the maintenance staff (JR went above and beyond!) were so incredibly helpful, courteous, and a pleasure. They really helped me find the right unit for my needs. They also have a great loading dock area which made it easy to park.
Michael Mack
February 20, 2017
The place is super clean and great service. Ive been here for months and i have no complaints.
Kariny Castillo
February 19, 2017
Loved the service at CubeSmart!! Tempest Stewart- Miller was really helpful, she helped my husband and I with choosing the exact storage space that we needed. Great, Fast and Efficient service!!!!!! We would definitely recommend this place to others.
Alan Ilberman
February 1, 2017
facility is clean, convenient and cost effective and has a great staff
Kashif Saleem
February 1, 2017
Great location & Great Staff! I was very pleased with the service I received from Cube Smart. Wendy Tirado (The General Manager) was very professional and accommodating in helping me find the right storage unit for my needs.
Juan Tavares
January 27, 2017
Easy to move
Ambrose Eng
January 24, 2017
Wendy, Tempest, and the entire crew at this CubeSmart have been nothing short of amazing. Can't recommend highly enough. Best storage service in the neighborhood (I've used the others as well).
kendrick woods
January 21, 2017
This Cubesmart location is very convenient to where I live. They are hands down the best when it comes to customer service. Any time I have to go into the office for anything at all, it's always a pleasant experience. They all deserve a raise and many more blessings from God.
Secret Lopez
January 11, 2017
Wow this was the best experience I've had in a storage unit ! The girls are so helpful, made me feel so comfortable! Tempest was the best she explained everything to me so well she was very helpful in all my needs explaining from lockers to codes etc, I will definitely refer anybody to them ! Love them all ! Tempest thank you so very much for All you have done your the best !!
Marvin moorehead
December 15, 2016
Satisfied and i feel comfortable storing my belonging there
Nye
December 12, 2016
I've been a customer for a over a year now. Besides the location and facility being great! Tempest is the absolute greatest and always so kind! She provides the most outstanding customer service I've experienced!
Chase Steele Greye
November 28, 2016
Cristyn and Tempest were so amazing. Truly professional and so great at their jobs. Cristyn called me many times to follow up and Tempest was very friendly and I could feel both of their smiles through the phone. Great service. Thank you immensely..
Roberto Gonzalez
October 23, 2016
Received great customer service and true professionalism. I will definitely refer friends and family to CubeSmart.
Sha Matt
October 20, 2016
The time that I have been with CubeSmart Storage have been an great experience. When i move from a large storage to a small Wendy Tirado was a great help in the transfer.
Joe Sgro
October 5, 2016
Clean, and very accessible storage facility. Easy to get to, with 4 loading bays. Large elevators, and the code must be entered to access doors and elevators so everything is very secure. Prices are great, and 2 hours of a truck with a driver were included with my unit. Above and beyond all that, the staff is amazing. Friendly and courteous, they walked me through all the steps, the facility, and helped me address a few issues with my move (that were no fault of their own, really my problem they went out of their way to help with). If you are looking for a unit in the area, you can't go wrong here.
Andre Jenkins
October 4, 2016
21st St. Manager Christen Cobb was amazing with explaining the different storage units and providing the various options. She was very knowledgeable, patient and kind through out the entire process. She's a keeper CubeSmart. Don't loose her!
Megan Duncan
September 25, 2016
I had a great experience at this cube smart. The service was excellent and the storage space was just what I needed.
GoN Edit
September 19, 2016
I loved the speedy process
Diane Lynn Cherry
September 8, 2016
Nadine Lubkowitz
September 4, 2016
Awesome self storage. Staff is really friendly and helpful. I had the pleasure to be speaking with Manager Tempest Steward-Miller and she's just great! I can only recommend storing your stuff here.
Divine George
September 2, 2016
Entering CubeSmart, I was greeted with some wonderful staff, that took their time to understand my issues with the reason for the storage, they even shown me around, as well as the storage unit that I would be assigned to, and the layout with the security code is a plus. Also the staff kept a smile on their faces at all times, made me felt wanted to and safe to leave my belongings in their storage place. I want to say thank you Ladies and Gentleman for the service and the service with a smile.
Jamie Wollberg
August 30, 2016
Unfortunately, those on the phone for CubeSmart's center made things incredibly difficult and gave me a bit of a run around. The company they work with for the free truck is also difficult. However - Tempest is a fantastic manager and really saved me. She was kind, friendly, professional, and helped in every way she could to make the moving process better. She stayed late to make sure I got everything in my unit, gave me a deal on a second unit when the key broke in the lock, and assisted in the quick closing of the second unit. Overall, it appeared the place couldn't be run without her. It's rare to find good customer service in this city and Tempest is the greatest example excellent customer service.
Gilbert Sabater
August 14, 2016
Dear Wendy: You and JR are just about the coolest, nicest people one can meet when needing guidance and assistance. You were both so kind and I will recommend your company to everybody. Thank you, that you, thank you. Love. Gilbert.
Lawanna Fox
August 12, 2016
Cube Smart on 21st Street and 39th Avenue has a great staff! The people are always available to help you with your needs, and treat you with a great deal of respect. The new units are always clean alongside the premises! I feel very safe when I am working in my storage alone as well! I would recommend this storage location to anyone.
Kevin Sayers
August 8, 2016
Excellent service. They go the extra mile to serve the customer. Not a better storage facility in NYC.
Marianna Ruth Torres
August 8, 2016
Having Tempest, the manager, help me get settled into my unit made the horrors of moving so worth it. She was so patient and kind. I love it!
Jayson Lazaro
July 28, 2016
We just transferred from a smaller unit to a larger unit. Greg Simmons helped us out and he was easy going, knowledgeable, and friendly. He showed us all our options and what the price differentials would be. Thank you so much Greg!
Christopher Yee
July 26, 2016
Both Wendy and Greg Simmons are so professional and help to make sure that you are comfortable and satisfied with your self storage. Just signed up for a unit this month but I'm hopeful that the ongoing business is as pleasant, professional and helpful as opening the account was.
Liza Slosek
July 14, 2016
The staff here at Cubesmart are helpful and very accommodating. There were multiple occasions where I needed their help by accepting shipments and they took it upon themselves to place into my unit!! Again they are always helpful! It's a truly great staff!
Mary Conquest
July 13, 2016
Kevin Wall
July 6, 2016
We were looking around for different storage unit options in Manhattan or Astoria/LIC, and had previously rented a unit in this same location when it was under a different name, so we took a look at CubeSmart. We were pleased to find the same clean, well-run facility. The manager Greg was very helpful and took the time to help us look at several units before we decided on the specific size we needed. I would recommend this location due to the staff, facility and affordability.
Max ramirez
May 31, 2016
GM Wendy is just a delightful person to deal with. Anything you ask for for it's always with a smile, keep up the great work Wendy. Thank you for being so kind and helpful. You're the best xoxo
Peter Valdez
May 28, 2016
Excellent and very professional services provided by Wendy C Tirado.
Debra Madeo
May 26, 2016
Wendy the General Manager is so helpful and wonderful. JR is also a great person. He is always ready and willing to help. They are always helpful and pleasant to talk to and come to. Amazing people.
jess tavarez
May 22, 2016
There is an awesome staff. They are very professional and informative.
Shaun gee
May 21, 2016
Best storage I've ever used from the convenient location to the maintenance of facility. I always have a pleasent experience when dealing with the staff and Greg for always helping. Thanks 21st CubeSmart!!
Gabriel Voytas
May 13, 2016
Managers Wendy and Greg made my experience here personal, safe and easy. They are the best. They went out of their way again and again to make things better for me. I used several spaces here over the course of a few years, always clean and reliable. Rent a space here with confidence. THANK YOU!!
Shawn Gallivant
May 1, 2016
Great place, the staff goes beyond to accommodate its clients. The GM Wendy is really thorough and diligent.
Steve
April 26, 2016
First time at 21st location and Wendy the General manager is so awesome! I am a vendor and she made me feel welcomed and showed me the facility and was extremely helpful. She has a great attitude and personality! !
Troy Linzy
April 26, 2016
The staff is unbelievable.they are so helpful word can not explain it .GREAT LOCATION
Seraphim Toussaint
April 9, 2016
Olaf Woldan
February 26, 2016
Great staff, they take care of you!
Dedrick Kirkem
February 5, 2016
Whenever I go to my unit at this particular facility, I am always greeted with a warm welcome and a friendly "whatever you need" from the General Manager named Wendy C. Tirado. I really appreciate her service and warm smile everytime I go there.
Tamas Ratkai
February 2, 2016
Rented a storage unit at this location. One of the managers Tempest Stewart-Miller was helping me with the process, and it was a very smooth one. She was very nice on the phone, when i made the reservation, and also in person. Professional, helpful stuff, overall good experience.
Roy Samadi
January 29, 2016
Amazing place and thanks to Wendy for getting me the best space ??. Clean place and friendly staff, highly recommended.
Justin Borres
January 22, 2016
The staff is super helpful, and the location is always clean!
Eishi Tsuda
January 22, 2016
I've been using this facility for 9 years. It's always clean and well maintained, and the staff is helpful and courteous. I continually check other storage facilities in the same area and I always find this CubeSmart location to best fit my needs. And so, I do recommend using this facility for your local storage needs.
PAPS NY
January 11, 2016
Zahra Nazari
December 23, 2015
Amazing Experience! Very helpful and kind! Especially the manager Wendy Tirado!
Santiago Ospina
December 2, 2015
It's amazing how Indera and Nedra take care of customers with a warmest and professional touch. Thank you guys - Santiago.
Student Eighteen
October 29, 2015
I had a great experience using this storage company in this location. The workers were helpful; such wonderful people. I would defiantly use this location again !!!!
Horacio Juarez
September 10, 2015
Ryan Brack
January 3, 2011
Clean, professional, and a good value BUT the extremely inconvenient operating hours make all of that moot!
