Reserve a Unit
10 feet by 25 feet Storage UnitLarge 10'x25'*
plus Second Month Free


10 feet by 25 feet Storage Unit10'x25'* Storage Unit
- Climate Controlled
- Elevator Access
plus Second Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.

10609 Johnston Rd
Charlotte, NC 28226
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payment Options: Skip a trip to our office by paying online.
- We Accept Deliveries: Make your life easier by having items sent right to our facility.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- Dollies and/or Handcarts Available: We have what you need to easily move your items from point A to point B.
- Around-the-Clock Video Recording: Our cameras are on day and night.
- Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.
- Storage Protection Options Available: Protect yourself against the unlikely loss or damage of your belongings with the SureSmart Protection Plan.
- Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.

Charlotte, NC 28226
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & Second Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Access Hours:
Reviews of This Facility
Super Mario Brothers
December 19, 2024
Awful. Overpriced and extremely unreasonable.
Matthew Banash
November 10, 2024
So nice to talk to a real live person especially someone as nice and helpful as Bree. Site is clean, close by and secure and good for my budget
LD Buckley
November 9, 2024
Brittaney Thomas
November 5, 2024
Everything was great and the place is very clean. Bri was fantastic!! Great customer service.
David Timko
October 29, 2024
2 rent increases in 14 months is not reasonable. They send you to Walgreens if you need a bathroom, and you better time your departure just right--their "policy" is NO prorating! For a company that brags about being "#1 in customer service," they don't even offer a prompt for customer service questions when you call the 800 number. Fail-fail-fail.
Nicholas Rose
October 21, 2024
Our account and storage opening experience was very smooth and professional.
Charlene Johnson
October 19, 2024
Best experience getting a storage unit ever. Got great help determining right size unit and was able to completie all electronic paperwork work effortlessly.
Erin Miller
October 18, 2024
Fairly easy to get initial papers signed. As typical, have to buy a cylinder lock that fits their units. Straightforward and love that auto pay can be set up.
Gina Tadle
October 14, 2024
Friendly and professional employees always able to help and answer questions.
Kira Thomas
October 8, 2024
jamie patterson
August 25, 2024
The manager on duty was very helpful and made the process seamless. Would definitely use this facility again.
Chip Chamberlin, PGA
August 16, 2024
Great facility, but I moved out due to their pricing was not competitive any longer. Saves a ton of money, switching companies, and even more convenient to my home.
Jacuan Strange
July 22, 2024
Nathan Weir
July 18, 2024
If you plan on renting long term, probably best to look elsewhere. I was renting here since May 2022 and after quite a few rent increases over the years, I have been forced to look elsewhere. The crazy thing is, they have quite a few vacancies and are advertising new customer rates that are nearly a fourth of what I would have had to pay had I stayed. I understand rent increases are normal, but it’s gotten out of control, especially with them advertising so many open units. I asked if they might be able to compete with other prices in town or even their own listed prices. They said they won’t budge, and that I can’t take advantage of those rates since I’m already a customer. They said the only thing I can do is drop down my unit size, but that doesn’t apply to me because I’m in the smallest unit. I was able to find a bigger unit at Life storage for nearly a 3rd of what I would have had to pay. At the end of the day, the staff was pleasant to deal with over the phone, the facility was clean and safe, but it is mind boggling that they’d rather create another vacancy instead of pricing my unit fairly or coming down slightly to something more reasonable. PSA - when utilizing a storage unit most facilities will recommend you purchase insurance through them. I did that for the first 6 months and it can be anywhere between $10-20 a month for ~$3000 worth of coverage. Do yourself a favor and call your renters or homeowners insurance company. Odds are belongings stored in a storage unit are covered in your policy and you can save yourself from having to pay the storage company a huge amount each year.
NeetBug Radford
July 8, 2024
Everything went well, only they don't have public restrooms (which stinks and is a HUGE inconvenience) & they don't have trash receptacles??
Brook Christensen
July 6, 2024
Both times that I went to the Johnston road location in charlotte, the office door was locked. First time I rattled the door and the manager did come and open it for me. The second time when I was actually moving in I got there half an hour before the office closed and the door was locked and no one answered. I called the local phone number twice and the recording stated that the manager wasn't available. So I called the main number and they said they would get a hold of the manager. From when I first got there till I was able to get in to get my storage unit and move in, it was 15 minutes in almost 100° heat waiting outside the door.
Elan Kissin
June 20, 2024
Shonda Boetius
June 17, 2024
I can’t remember the young lady who helped me. But, she was courteous and kind. She made the sign-up process seamless. Also, the areas are kept clean. I was happy with the service I received! My only con is that you only have access to your storage unit up until 10pm. I wish it was 24 hour access.
Spencer Green
June 4, 2024
Adam was AMAZING! I called and spoke with him on multiple occasions. I was running behind after work to check into my unit and he waited late to assist me with check-in. Facilities are so nice and feel very secure! Highly recommend this location!
Ricardo Roland
May 27, 2024
Matthew Robertson
May 27, 2024
Denya Isabelle
May 7, 2024
Adam is amazing. Very knowledgeable and super polite!
Scott Milkey
May 6, 2024
Brandon Olson
March 29, 2024
Everything was good until the last month. Was going to be out due to buying a house but had to pay a full month for being there 3 days past. I could see paying for the three days, but the month..
Jay Leonidas
February 7, 2024
Easy access, safe, and secure.
Daniel Clinton
January 27, 2024
Storage always being maintained and cleaned. Good lighting and great staff.
Charlie Sternberg
January 7, 2024
Dawn and the team at Johnston Rd. location are great!
Sheila Hillman
October 14, 2023
Rental fee increased $125 in 1 1/2 years
Joe Williamson
October 2, 2023
Tehya Black
September 26, 2023
The manager was incredibly unprofessional. He was racist called me racial slurs, and would not give me a refund for my storage unit after putting me out because my storage unit for was closed. very disgusted in the service would not recommend this location at all.
Sherri Satterfield
September 25, 2023
Ms K
August 10, 2023
Rebecca was fabulous and so helpful! She made took the time to help me find the right unit, not just the first one she showed me. She cared and I felt it. I wasn't just another client, she made the process easy and welcomed me like I was joining the CubeSmart family. He is definitely an asset to your company!
Ms BP
August 6, 2023
The customer service was very great! Rebecca was attentive and professional! Will definitely come bk if ever needed again!
Kathy Smith
July 29, 2023
If you need storage, see Rebecca! She was so kind and patient with me as I had to find just the right space for my stuff. She truly has your best interests at heart and helps you to find a space that best suits your needs & budget! Thanks a million, Rebecca! You are the best!!
Faith Sidwell
July 27, 2023
Friendly and helpful staff. Clean facility with easy access.
Phil Walton
June 24, 2023
Great experience on the check in process
xJxshie -
June 5, 2023
Exceptional Service!!!??????
Richard Pennebaker
May 16, 2023
What a FANTASTIC storage facility, made even better by Heather's professionalism, organizational skills, and knowledge to answer all questions. Tip o' the hat to CubeSmart @ Johnston/Hwy 51 !
Mike Umphlett
March 20, 2023
Great facility, climate controlled. Easy access in and out of unit, also proximity to our homes.
split gotit
March 11, 2023
Troy Blackwell
February 19, 2023
The building was always very clean. The staff was always very nice. I love the convenience of being able to come and go as they please, and it was never too crowded.
Naydu reed
February 10, 2023
Eddie Bean
February 6, 2023
Excellent. Had a larger unit for about 6 months and just shifted to a smaller unit. Everything has been great.
K B
December 18, 2022
Heather is awesome! I got there at 2:57pm (they close at 3pm on Sundays) to pick up my lock and she not only let me in, she graciously showed me to my unit. Asked me if I'd ever used a lock like the one they provided, I had not, Lol. The facility was clean/well maintained and well lit. Overall I'd highly recommend this storage facility if you're in the area and in need of one (especially climate controlled).
Kimber Buelow
December 18, 2022
Marcos Nadal
December 15, 2022
lucy rivera-formby
December 2, 2022
Heather was very helpful, responsive,accurate and informative. You have a 5 star customer service representative.
Odun
November 14, 2022
Russ Daniel
November 7, 2022
Friendly service and convenience
Lisa Bruno
November 5, 2022
The staff at our location is top notch. Professional and efficient!
Katie Callahan
October 11, 2022
Super Easy! Trish and Heather were amazing!
Charlitt Webb
September 13, 2022
Poor customer service
Baxter Ivan
September 7, 2022
Perfectly clean, professional staff. Inspires confidence that my belongings are safe and secure. Cube smart should put public storage out of business. I’ll always use cube smart going forward
BERNICE Bell
August 19, 2022
Very good establishment and customer service
Lorri
August 9, 2022
Good customer service, clean facility, easy access
April S
July 30, 2022
Easy to reserve, confirm and move in! Ladies in the office were kind and helpful!
S. chocotitaforever
July 19, 2022
Excellent! Safe and convenient
constance spivey
July 12, 2022
Jennifer Joyner
June 21, 2022
Kristina Pierce
June 15, 2022
Complete disregard of an original contract that was in place for nearly 2 years when ExtraSpace was bought out with no warning. Staff and customer service lines are condescending, unprofessional, and have great disregard for anyone giving them nearly $200 per month. I’d rather throw out everything I own than give CubeSmart another penny.
Ben Burton
June 12, 2022
Good service and a reasonable price. It's right next to my place, so that helps too.
Rupert Kincaid
May 30, 2022
Nice clean facility nice roomy spacious storage bins customer service excellent sufficient parking clean restroom facilities
Jennifer Downs
April 27, 2022
Very happy with this storage facility in every way except online I wasn't given the option of choosing a first floor unit and I saw signs when unloading a large truck by myself all day that there were 1st floor units available. That would have saved me about an hour of time waiting in the elevator on multiple trips. If you had a dumpster for clients to put trash after moving in that would help because Uhaul doesn't provide that either so if you're going straight from storage to return a truck and have trash there is nowhere to go.
Robin Pharr
April 17, 2022
I met two employees during my time using your facility - both were so very nice and professional. The location of facility is convenient. Getting in and out is very easy. Price is good.
tamika gilmore
March 27, 2022
Great location if you live in the area workers are always kind and very helpful thanks you guys Sandra Green
Billy Kimbrell
February 18, 2022
So far I’m very pleased. Easy access nice facility although it is a little pricey but the location and staff makeup for that. Trish the manager goes above and beyond the call of duty. She is kind and courteous, she even stayed over thirty minutes after closing the day I moved in .
H P
January 22, 2022
when the storage transferred from Extra space to Cube smart, the payment information was not moved nor was I notified of the move ahead of time. When I noticed the card was not charged, I contacted the local office and was told about the change in management/ownership. I updated the information a few days later and talked to the manager to make sure my access was still the same. After confirming, I rented a UHaul and arrived at the storage to get some of the stuff out/in. The management had locked my unit but failed to notify me and unlock after payment was received. Despite having posted Office hours on Sunday, the office was closed and there was noone to assist us. I was out the Uhaul rental and a few hours of my time. I had to return during normal hours and have the lock drilled out. There were very poor decisions made all the way up and down the management chain. I am glad I don't need to depend on this company. especially when there are so many other providers with better access. when a service company changes, ownership/management its the responsibility of the new owner/manager to maintain seamless level of service. It should never be the customer's burden. If there are some missed payments due to such a transfer, it should be the local manager's responsibility to let the customer know without hindering the service (in this case access to my unit). If you as a company cannot understand this basic philosophy, I will move my business elsewhere.
Mia Williams
January 5, 2022
(Translated by Google) Megan was amazing! She is so professional and kind and she makes extra space storage even more wonderful! I totally recommend this place! Megan was great! She is professional, friendly and makes extra space storage buildings even better! I totally recommend this place! (Original) Megan was amazing ! She is so professional and kind and she makes extra space storage even more wonderful! I totally recommend this place! ???? ?????! ??? ????? ???? ???? ???? ?? ??? ? ???? ???! ? ? ?? ?? ????!
Cyndi Louwho
December 19, 2021
This was extra Space Storage when we paid them on the 11th Dec 2021. Cubesmart bought them, reversed out payment then locked up our belongings Dec 17th, 2021. We are contacting the news station locally because we’re certain we’re not the only ones they’ve stolen from.
Richard Joyner
December 18, 2021
Ever since this became cubesmart my experience has been absolutely terrible. There is ZERO customer service AT ALL. Ive been trying to pay my bill for well over a week and no one has been able to help me. I can not reach anyone online, the district manager has had a terrible attitude with me AND IM JUST TRYING TO PAY THEM!! You can NOT reach ANYONE on the phone, the staff in the office are very unhelpful. I have been locked out of my storage unit because of all this mess. I DO NOT recommend this company at all for your storage needs.
Janet Lydon
December 1, 2021
Rafael was very helpful setting up the storage unit and helping me understand how the locks work. Great customer service!!!!
iesha lewis
November 30, 2021
Patrick Caballero
November 30, 2021
Tanya LeMay
November 30, 2021
Derek LeMay
November 30, 2021
Evelyn Outland
November 28, 2021
Raphael was wonderful! All ease and friendliness, he made the experience pleasurable. I was having a particularly bad day, but it was brightened because of him. Thank you so very much
Cassandra Jeffers
November 15, 2021
Matt Brandon
November 7, 2021
Belinda Smith
November 3, 2021
Kensey Davidson
November 2, 2021
Matthew Brandon
November 1, 2021
Ashley was fantastic, very personable and easy to work with. i look forward to working with you all in the future. thank you
Brent Wilson
October 24, 2021
LB Designs CLT
October 19, 2021
Raphael is awesome!! He made sure my husband and our movers had everything they needed to get into our second floor unit. Raphael also took care of my billing concerns and was beyond professionally friendly.
Patrick Sharp
September 21, 2021
Staff is amazing, place is super clean (Johnson and Park location) and organized. Prices are super fair and convenient layout. I couldn't ask for more.
Brian Cantwell
September 3, 2021
Good storage facility and very protective of the storage units and everyone's belongings in the units.
Alphonso Barco
September 2, 2021
Nice clean facility!!! Not ideal for big trucks though ??
Nalisa R.
August 8, 2021
I have had a good experience with Extra Space Storage. Good Customer Service and clean facility.
Heather Blevins
July 31, 2021
Rafael is the gentleman who helped me with superior, white glove service!! In an urgent situation/need, he not only followed up with me but was there for me once again at 7P to lock in my unit. If it were not for his responsiveness, sense of urgency, and care, I might have not been able to meet my move / storage deadline. AND he was extremely professional and personable. I’m excited to know that my late mother and grandfather’s things will be in a safe/secure and pristine environment. Thank you so much, Rafael and thank you Etta Space Storage for giving me that comfortable feeling of knowing that everything is going to be ok!!!!
Taneisha Foggs
July 27, 2021
Jay Smiz
July 21, 2021
Stephen Arnold
July 20, 2021
BPBossman 1
July 14, 2021
Nicole was very attentive and helpful with my move in process. And she saved me a month of storage payment ! I will be going back to Nicole at extra space for my next move! Place is clean and excels customer service from Nicole
Frank Wallace
July 14, 2021
Nicole was very nice, helpful, and respectful.
Megan Davis
July 14, 2021
Sharath Chandra
July 13, 2021
Great experience using the storage here. Smooth process for reserving and checking out . Thanks to Nicole for the amazing customer service.
Brittenay Causieestko-Lee
July 13, 2021
I rented here because my move was terrible and needed a quick place to store my items. This place is very clean. I will say that sometimes there is a bit of miscommunication between the staff and customer. So, I would just double check everything. Other than that, I would definitely recommended this place.
C. Ramel Strong
July 11, 2021
This was my second time talking with an associate and my experience was great. She made my transition to a smaller unit seamless and treated me with the utmost candor and care!
shane porzio
July 10, 2021
Great svc!
Susana Porzio
July 10, 2021
Nicole provided a Great service and was very professional. Thank you!
Justin Goldman
July 9, 2021
I am giving this facility two stars because the people I have dealt with at the front desk seemed genuine and pleasant. However, I find it hard to believe this has a rating 4.9 stars without some sort of comment-scrubbing. I cannot be the only one who had a bad a experience. Here is the story: I rented a unit after going to the facility in person and booking via phone (at which time I mentioned that I would be coming yesterday evening after hours for the first time). Everything looked fine as I entered, until I got to my floor. As I began to walk around, no lights turned on. I waved at the motion sensors, nothing. Walked up and down the hall, nothing. Not having paid particular attention to where I had gone, I got myself lost in the dark with only a cell phone light for an extended period of time. I called the national number (knowing they could not really do anything) to inform them there is no power on this floor at the facility. The woman makes several attempts to contact someone (I imagine a manager) who matter-of-factly states that there is some construction at the building cutting power to certain floors. SO, someone at the facility knowingly allowed this to happen: 1. Customers should be made aware before reserving a unit (seems they are hiding the facts because someone knew about this) 2. Frankly it creates a safety hazard for customers arriving at night - do they want to be sued? 3. As a supposedly climate-controlled facility - does the air work with no power to the floor? 4. It is just plain inconvenient and difficult to a) find your unit and b) move things in the dark I would have gone elsewhere, plain and simple. After finally finding my unit, the lock I purchased from them was inside. When I booked, they convinced me that the facility only uses special cylinder locks which are "safer" and difficult to find elsewhere - I gave in a purchased their overpriced lock as a result (clearly a money-making effort for them). But what did I find? A standard padlock I could have brought myself (I already own one). I do not want to pay for this. After unloading my stuff, I headed to the car for Round 2. I could not find the elevators in the dark, so I followed some UNlit exit signs on the ceiling to a stairwell. As I descended, I saw the stairwell was filled with dead cockroaches. Does the facility generally look fairly clean? Yes. But what is really going on there? I hope cockroaches do not come with my stuff on the way home. I spoke to someone at the facility this morning who claimed they knew nothing of this (the power issue), have never seen a standard padlock being given out (and stated he did not know you could even use them), and did not really comment on the cockroaches. I will continue working to get this resolved favorably. Very frustrating, inconvenient, and disappointing to say the least.
Diane McGee
July 8, 2021
Excellent service. Nicole is a terrific manager - have worked with her several times!
Diane McGee
July 8, 2021
Nicole is an exceptional manager. She is always professional and provides top notch customer service! We’ve rented several units and have been very pleased with this facility.
Gabby Tonda
July 6, 2021
Nicole she was simple the best !!! Highly recommend
Tonya Mcilwain
July 6, 2021
Elise George
July 3, 2021
The reservation and rental process was quick and easy. I was able to reserve my unit and sign the contracts remotely. Will update after moving into the unit if there are any issues
Blake Nichelson
July 3, 2021
Excellent service!! Great unit!! Couldn't be happier!!
Edwin Fernandez
July 3, 2021
Nicole was great, and gave us options and great rate, a five star service
tavo carrera
July 3, 2021
Nicole is really great!!
Tanya Mills-Phillip
July 3, 2021
Nicole was awesome! Went above and beyond to help us.
ricky phillip
July 3, 2021
Nicole was above and beyond great..
Ashley Looper
June 30, 2021
The manager was great and helped me immediately. She showed me my until and gave me thorough instructions on how to get in and out of my unit, and use the keys. The unit is also clean and well lit! So happy I chose them for storage.
Ana Banana
June 25, 2021
This is not "climate controlled". It was well over 80 degrees. There are NO fans or air ventilation. If you have precious photos or documents to protect then please research other facilities. They also keep the bathroom locked... uuummm hello, if people are moving things in and out, at somepoint they have to pee! Having to leave in order to do so is beyond inconvenient, especially if I'm paying. This is made even worse because the accessibility to enter and exit this facility are terrible. Looking for a new place asap!
Destiny Bennett
June 18, 2021
George Khalil
June 16, 2021
Excellent customer service.
Joseph Trifiletti
June 11, 2021
Tara and Nicole are the BEST! In a last-minute emergency, their kindness and flexibility went above and beyond! I truly appreciate the customer service this location offers! A HUGE THANK YOU!!!! Five star rating! ??????????
Sommer Rai
June 2, 2021
My experience was great. Location was safe and clean. Workers nice and helpful. I’ve had other not so good experiences with other companies and this is the only one that actually has good quality service. I would definitely recommend and return for future needs.
Matt Miller
May 31, 2021
I had a great customer service experience and I would recommend this company by what I have seen so far.
Messina Thomas
May 24, 2021
Extra Space is fast reliable and very efficient. The representative Tara was unbeatable, she was very friendly, polite and accurate. She was very informative and helpful.
Dana Jackson
May 18, 2021
Ms Nicole was very professional she really help my out with storage space I needed I would recommend Extra storage space to anyone.
Amy Rodriguez
May 17, 2021
From my phone I was able to arrange everything online in less than 10 minutes and by that afternoon had everything safely stored away in my unit. The entire facility is very clean and the whole process couldn't have been easier! Plenty of parking and the loading zone, provided carts and freight elevator made for a seemless process!
Michael Pavlakos
May 14, 2021
Needed a storage place close to home and Extra Space was my 2nd stop... It was also my last stop! Nicole, the manager won me over with her patience...(I had to wait for a few minutes, told her I was fine with this... As she helped another person on the phone and walked them through some things...)..And with her kindness and helpfulness when she got to me. We got all paperwork done and me signed up in short and quick order! Thank you Nicole!
Matt Duve
May 11, 2021
Charlene Cave
May 10, 2021
Trina Hollis
April 29, 2021
Mason Chaney
April 9, 2021
Great experience and customer service!
Arja Owens
April 7, 2021
Nicole was outstanding at the Johnston Rd location! What a gem you have there! Will definitely recommend you for extra storage needs!
Montee Boker
April 7, 2021
Nicole is awesome and a great help!!! Definitely knows her job and was very informative in giving details about the storage and pricing. Will definitely recommend family and friends.
Tre Hall
April 7, 2021
Best experience I’ve had with customer service. So sweet and made our day with just being nice . Need more people like her .
Ibrahim Ngauja
April 7, 2021
Jenny Miranda
April 6, 2021
Nicole was very friendly and helpful.
Rachael Green
April 3, 2021
This place is amazing! So clean and professional. The whole experience was easy and I feel very safe and secure in my decision while I stored my belongings here. Nicole is amazing! ??
june corbett
April 3, 2021
Nicole was excellent!
Joi Thompson
March 31, 2021
Quick and easy renting process. Great customer service.
Alex Vakil
March 27, 2021
My experience at Extra Space storage was incredibly easy and quick. I went to several storage places in the area to shop around. I wanted something climate controlled, safe, and clean. Nicole showed us several units and helped us choose one we were happy with. She was super easy to work with, quick, and efficient. We walked in and out within 20 minutes already set with the unit we wanted. Thanks Nicole!
Tamir Vakil
March 27, 2021
Fast and easy, thank you Nicole!!
Angelo Hoops
March 23, 2021
Nicole was very friendly and outgoing and had a bright personality
Essence Day
March 20, 2021
My have had a very easy helpful experience. This place is safe convenient and clean! Enjoyed staying here! Highly recommend Nicole and Raphael
Debora Short
March 13, 2021
Amir Costa
March 13, 2021
Megan Evans
March 9, 2021
Excellent customer service! Ashley was very kind and answered all my questions.
Preston Browder
March 1, 2021
Clean, friendly staff, well lit. Highly recommended.
Nicole Whyte
February 24, 2021
This is a great place to work and store
mark oswald
February 22, 2021
Nicole was very helpful in getting my new storage set up
Adam Inglese
February 20, 2021
Honestly, over priced! But the security measures are what you're paying for. The garage has tons of room for multiple tenants and a couple uhaul box trucks and/or PODS and you still won't feel like you're in the way of others. They supply carts to help move items which made a huge difference. Not a bad experience but again over priced for basically a shed. Definitely wouldn't pay for this on a longterm basis, you're better off literally buying a shed.
Wes McAdams
February 20, 2021
Nicole is hands down the best ambassador for a store you could ask for - helpful beyond expectations and goes above and beyond for every one of her clients. Clean store, friendly staff - would give 6 stars if I could! Will 100% be back
Assunta Coleman
February 17, 2021
Nicole has very god customer service and I enjoyed working with her she was very patient with me I highly recommend
Viviana Zambrano
February 17, 2021
Nicole is wonderful and helpful she made my process very easy I will highly recommend her to everyone
Matt Alexander
February 17, 2021
Frankie Meaders
February 11, 2021
Nicole the manager/assistant help me she was very helpful and nice. Building was very clean and easy to store my things..space was clean and spacious.. Loved my experience with this facility...
Moochie Hayden
February 6, 2021
Nicole was very knowledgeable. She made sure I got the best unit that suits my needs. Highly recommend this place. It’s clean and very convenient
Rebecca Raffler
February 6, 2021
Nicole as extremely helpful today during my move out of my unit! She was quick to come help with anything we needed. Very grateful!
Susan Knape
February 3, 2021
The experience has been wonderful. Very helpful, friendly and extremely helpful.
julie williams
February 3, 2021
Nicole is very helpful and makes the move-in process very easy! Great location and clean facility.
Felipa Gibson
February 3, 2021
Nichole was very professional, very personable and friendly, super helpful! Wonderful customer service!!
Diana Lopez
January 27, 2021
Lou Santospago
January 26, 2021
Nicole is very knowledgeable and I had a very smooth transaction and I am very please with Nicole!
Kyle Rhodes
January 25, 2021
Andrea Hemminger
January 20, 2021
Love this place super clean. Even still has that new building smell to it. Elevators are nice and big. Can barley feel them move. Great security, my only biff is sometimes a client will be using all the moving carts available. Wish they had a few more. But if people were a little more conscious of others. We wouldn't have that issue. So it's not really on extra space.
Dalton Culler
January 14, 2021
Nicole was great! Very professional and quick service. Great rates and explanation of policies.
bethany griffeth
January 7, 2021
Nicole was very helpful and nice
Renee Gilbert
January 5, 2021
Boller Logistics LLC
December 14, 2020
Doug Jones
December 10, 2020
We had a great experience and call Nicole because she worked with us very well. We highly recommend storing at this site and if i need storage again I definitely will come back! Best place in my opinion!
Mz. Scorpio
November 28, 2020
This Storage Is In A Terrible Spot On A Tight Corner Making It Impossible For A Semi To Get In When Moving Out ! The Elevators Are Always Broken And There Are Only 2 Elevators At This Location Making It Hard Moving In & Out ! They Have The Nerve Not To Credit You For The Inconvenience !!! I Will Never Use Them AGAIN! DO YOURSELF A FAVOR AND PICK A BETTER STORAGE FACILITY WITH BETTER IN/OUT ACCESS !!! I'm Reporting Them To The BBB !
Christine Stapleton
November 23, 2020
This is the BEST storage I've ever used ! Everything about it is CONVENIENT!It's an inside storage which is a PLUS for me because I don't have to worry about little critters!
Palazoloup
November 21, 2020
Very clean and secure. However, they will start raising your rates after first 6 months and every 3 months afterwards. Now, it is not accessible because only one elevator works. We waited 20 minutes today because of the elevators do not work. I left after asking the manager to open the second elevator. She said she could not do it. Time to find a new place. I just called the 888 number and was referred to the local branch. She said only one elevator has not been working for a month. It keeps breaking. She said the elevators stop working because people hold the doors open, but they cannot prevent people from holding the door open. Therefore, I was not able to access my storage unit on Saturday morning and had to make a return trip.
Beth May
November 9, 2020
Nicole was wonderful and helped me to get exactly what I needed!! She was very friendly and knowledgeable! I am very pleased with the security and cleanliness of the unit as well!
J G
November 2, 2020
nancy bergen
October 28, 2020
This storage unit is clean and easy access! Employees are so nice and competent. I will never use another storage facility ever! Kuddos to you all ????
Dewyane Harris
October 26, 2020
awreeve
October 24, 2020
Tara completed the contract quickly and accurately. I have rented here before and will continue to return for the quality of service and excellent storage space.
Michael Ulm
October 23, 2020
Nicole and staff!!! Wonderful people, with great people skills and customer service. Nicole made sure I knew how to navigate the building (it can be a maze) as well as how to utilize my pin for entrance and elevator use. Yes, this 5-story building has two freight elevators and 6 dollies to move your stuff in and out of the building. You can only access the floor you were assigned so you …. No access code and pin you cannot get into the building or work the elevators. No worries about random people walking through the halls. This location is clean and safe. Again, thank you Extra Space Storage, Nicole and staff for your help and attention to the details.
Amber Brown
October 15, 2020
Nicole was amazing!
Jeff Horak
October 12, 2020
Smooth transaction getting started and facilities are very clean.
Stacelyn Jones
October 5, 2020
Nicole..Nicole..Nicole!!! Wonderful person with equally wonderful customer service. Very knowledgeable, showed me different units to see which would fit my business needs, and made sure I knew how to navigate the building as well as how to make sure my pin number work. This location is clean and seems to be very safe. You can only access the floor you were assigned so you do not have to worry about random people walking through the halls if their unit is not on the same floor as yours. Did I mention that if you do not have an access code you can not get into the building or work the elevators (outstanding). Again, thank you Nicole for helping me and welcoming us to the "Extra Space Storage" family:)
Milan Alinaghian
October 3, 2020
Nicole and Tara were very friendly and easy to work with. Highly recommend.
Jermaine Green
October 3, 2020
Nichole be on it??! Prompt service and friendly vibe.
Alex Hovious
October 3, 2020
Rob Flo
October 3, 2020
Mark Thornton
October 1, 2020
Showed uo on time and did the work requested very well
Jordan Richardson
September 21, 2020
Nichole was very helpful on my first time renting a storage unit! Looking forward to my time here!
Joe Whitacre
September 21, 2020
Nichole was very helpful in getting me my space. The prices are amazing. I love that this building is in a garage format and not a yard, I feel better with my unit protected by more than a fence. As first time unit renter Nichole did a good job of quickly explaining to me how this works well enough that I understand it and I feel in control of my stuff.
M Darling
September 18, 2020
Wonderful experience. I’m a first timer and Nicole was very friendly, helpful and made me feel comfortable with the process. Thank you
Jorge Barrionuevo
September 14, 2020
(Translated by Google) Excellent place. (Original) Excelente lugar.
Heath Liles
September 12, 2020
Pamela S
September 12, 2020
Nicole was awesome and answered all of my questions
J Saun
September 12, 2020
Nicole was amazing thanks alot
Jenny B
September 7, 2020
Since they turned half the parking deck into units and Cube Smart took over, I have not liked being here at all. Extra Storage was great. The parking deck you have to use is mostly all units now and I had an extremely difficult time today even getting in due to a large moving truck in there. The price of the unit nearly DOUBLED when Cube Smart took over. I'm looking elsewhere to move my business. This is insane. I know and expect prices to go up, but this is CRAZY. DO NOT use this place!!!
Sandra Little
September 5, 2020
I can’t thank Ashley enough for the amazing service she provided today. I needed a unit fast and was unsure of the details. She guided me through everything promptly. Thanks again Ashely for your great personality and compassion!
Porsha Stewart
September 2, 2020
Nice, clean and convenient storage location.
Dion Mcfarland
August 22, 2020
Nicole was awesome very informal
Amir Costa
August 22, 2020
Ashley was very professional and friendly. I will recommend Extra Space Storage to all my friends because her . Thank so much Ashley for your service. Sincerely. Amir Costa .
Michael Rosario
August 17, 2020
Drove by and this facility looks AMAZING!
Paul Smithey
August 4, 2020
Ashely at the front desk was so super helpful. Very polite and professional. I love that the loading/unloading area is covered so there are no worries from the weather. Facilities are very clean and organized. The personal codes to get to each floor are an added sense of security. Great place. Highly recommended. I am glad I found Extra Space Storage.
Shannon Box
August 1, 2020
Enid Ramirez
July 25, 2020
Excellent customer service and efficient will recommend to everyone
ismael lopez
July 25, 2020
Very professional and extremely pleasant. Would recommend this place to all of the people i know . EXTREMELY SATISFYING
andy thompson
July 21, 2020
Nicole was amazing and very helpful! I would gladly recommend this place simply because of her.
Ito Yamainu
July 20, 2020
Nichole was wonderful to work with. She was very patient and friendly. Happy I went here??.
Ernie kennison
July 20, 2020
Matthew Austin
July 19, 2020
Justin
July 18, 2020
Nicole is amazing! She gave GUCCI SERVICE. She is amazing!!
Rachel Auten
July 18, 2020
This place is great! Nicole was so helpful and got us set up quickly and easily!
R SS
July 12, 2020
I rented it online and then spoke to Nicole. She told me my lock would be located inside the unit. We brought a load of stuff over and now we have no way of locking my unit because there is no key. Ridiculous! Cannot reach anyone in the office and no emergency number. Do not recommend.
Kathy Pierre
July 11, 2020
Ashley was very helpful and enthusiastic both over the phone and in person. Very glad that she was there to help me troubleshoot the lock on my unit and eventually transfer my unit to another one. Would store my things here again
Cal Wells
July 8, 2020
This is a great storage place. Very clean and the lighting is excellent. The staff is pleasant to deal with and very helpful.
Joseph Campo
July 2, 2020
Great representation at the front desk & very helpful ...
Helena
June 30, 2020
Nicole is prompt, polite and a pleasure to work with. Also, The facility is safe and clean. 10/10 would recommend. :)
Trevor Drayton (Trevthorne)
June 30, 2020
Richard bishop
June 23, 2020
This business is such a scam. First. Let’s start with the website. Very misleading. No warning that a 24 dollar admin fee will be charged. Then comes at least an 11 dollar insurance fee. Oh do you have you own lock we will sell you an 8 dollar lock for just 17 dollars. Stay away.
Satori
May 29, 2020
Dena Starr
May 2, 2020
Ashley was extremely helpful and made our experience simple under difficult circumstances.
Tiffany blessed Thomas
April 27, 2020
Mary Curtis
April 16, 2020
Easy, quick and hassle free reservations process. Unit is clean, secure and convenient.
Shawn F
April 8, 2020
Extra Space storage has been outstanding overall. Awesome, well-kept facilities, outstanding staff, and all the features and options you could want for a very reasonable price. My only complaint is, that at this specific location, they make you use a "cylinder" lock to secure the units. You'll have to buy one special for the unit and you'll never be able to use it on anything else (it's nothing like a regular padlock). The use of cylinder locks is completely unnecessary, and I assume they do it so they can make additional money off the sale of these locks. Whatever company executive signed off on this practice should be fired. It really sours an otherwise perfect customer experience.
Paris Lyons
March 30, 2020
Nycole was amazing I would definitely recommend people going through her and her good service!
Lisa Holmes
March 25, 2020
Excellent! Clean and safe.
Mike Hocter
March 25, 2020
Nicole is the bomb!!!!
Craig Brown
March 23, 2020
Brandon Beidel
March 23, 2020
Clean, fast access, polite service.
Benjamin Mark
March 21, 2020
Excited for a quick and easy move-in. Nicole helped me get a lease ASAP into the brand-new facility. Thanks!
Carolyn Williams
March 21, 2020
Nicole was wonderful very knowledgeable and easy to talk. I will definitely use extra storage again and recommend to friends and family. Love Love Nicole
Michelle Williams
March 21, 2020
Best experience ever!!! Nicole was absolutely great!!!
Kathryn Mitchell
March 19, 2020
Nicole was super helpful in working with my family to set up a unit last minute! Building is very secure and would definitely recommend.
Jason Vieira
March 17, 2020
Great overall experience! Nicole was able to answer all of my questions. I would highly recommend extra space on Johnston rd to anyone who needs a secure storage location with a friendly staff!
Giancarlo Limongi
March 16, 2020
Nicole was great, place is clean and nice!
Sandy Troxler
March 11, 2020
The folks at extra space were very helpful and courteous in assisting me decide the size of space required to meet my needs. Nicole and Chris were excellent guides throughout the process. I highly recommend this facility and appreciate the kind and knowledgeable staff. Sandy Troxler
Rachel Iams
March 10, 2020
Tyler Spence
March 10, 2020
Kelly
March 10, 2020
Great experience!
Cindy Pembleton
March 10, 2020
Nicole was fabulous! Easy process!
Collin Ray
March 9, 2020
Great service. All workers. Caila and Nicole helped us with everything we needed.
Scott Ray
March 9, 2020
Nicole and Caila are awesome. Love the weather protected entry and unloading. Great facility. Highly recommend.
Noni Thomas
March 9, 2020
Nicole was great quick fast and thorough great process
Dallas Knierman
March 7, 2020
Alicia Bowen
March 7, 2020
Brian Berbiglia
March 7, 2020
Funny staff who makes life easy
Len Berbiglia
March 7, 2020
Nickie was awesome, very helpful. Highly recommend !
Carol Belgrave
March 7, 2020
John Mussman
March 6, 2020
Excellent new facility ??. Great friendly service working with Nicole P. Easy terms. 100% satisfied. Highly recommend to store your belongings! JM
Nic Jones
March 5, 2020
Clean storage very friendly management.. will use again
Nenne Akpan
March 4, 2020
Super new and clean with great pricing! Happy I found this storage unit.
Meosha Mciver
March 4, 2020
Nicole was great She was very informative. Great prices very clean place.
Ma Tasha Njoku-obi
March 4, 2020
Nicole was awesome. She was very thorough and friendly. Customer service on point...
Essence Douglas
March 4, 2020
Nicole at the front desk was extremely friendly and helpful would highly recommend
Farah Noel
March 3, 2020
Nicole was absolutely amazing to work with. She is very helpful and professional, I highly recommend this facility.
James Bristow
March 3, 2020
M LL
March 3, 2020
Nikki has been absolutely wonderful!! She is ALWAYS available, helpful, and very personable. She keeps the place immaculate and spotless.
Alla Ostrovsky
March 2, 2020
Nichole was great help
Andrew Gamble
February 27, 2020
Initially met with Ashely Lewis - she was delightful and extremely helpful. I’m back now and signing up with Nicole Whyte who is equally delightful and helpful. Very easy process!!
Quinada Humphries
February 22, 2020
Nicole was a amazing employee she get u in and out she is a wonderful person inside and out her spirit is faithful.. she make u laugh
T McGill (ChefTipSoSincere)
February 22, 2020
Nicole was very pleasant to work with and very helpful with meeting my storage needs. She was also very pleasant to talk to.
Melissa Kossman
February 22, 2020
Excellent customer service! Very friendly and very helpful!
Beth Nisco
February 18, 2020
Nicole took me through the process, explained everything clearly, and showed me a couple of options. Nicole was a joy to work with. An awesome experience! Thank you.
Ontario Fullard
February 18, 2020
Nicole handled everything professionally.
musatng gt
February 17, 2020
My experience at Extra Space Storage with Nicole was absolutely amazing. She is very knowledgeable & informative about the units that are available. We truly enjoyed working with her and look forward to moving into our new unit!
Kayla Harv
February 11, 2020
Associate was very helpful, she made the process short & simple!
Tray Jackson
February 11, 2020
Wesley Ford
February 11, 2020
Chad Jarrett
February 8, 2020
Nicole
February 8, 2020
We leased a storage unit today with Nicole’s assistance. She was extremely helpful and incredibly friendly. We felt welcomed and she took time to thoroughly review all of our options to make sure we got everything we needed.
Jenny Gardner
February 5, 2020
Nicole is awesome and made the renting process super smooth! Highly recommend
Dr. Tracy Gibson LCSW, LICSW, LISW-CP
February 4, 2020
The staff here was excellent from the first call after reserving online to the close out of the lease process. I enjoyed working with both Nicole and Ashley. They were professional and helpful. I am very glad that I selected this company and location.
Mason Grabowski
February 4, 2020
customer service was excellent
stace J
January 31, 2020
Nicole's customer service is so exceptional. I am pleased to store my goods at this facility .
Jermaine Blanford
January 31, 2020
Nicole is exceptional at what she does!!!!!
ITz Alex_25
January 31, 2020
Nicole is very helpful and knowledgeable. Great place to do business with!
Martha Cooper-Hudson
January 31, 2020
The professionalism of Nicole and the staff is simply amazing. The location is very clean and very well kept. I would recommend this location to everyone.
Nathan Plavnick
January 29, 2020
Nicole was very helpful, the space is new and secure. Couldn’t be happier!
Jeff Wilson
January 28, 2020
Nicole was wonderful to work with and very helpful. Thank you!!
Keisha Henry
January 28, 2020
U luv Nichol she was helpful and understanding I luv the experience
Gavin Coyle
January 28, 2020
Fast and seamless process. Great price. Facility is very clean, almost spotless. Nicole helped me with my move in process and was very helpful, knowledgeable and energetic/fun.
Gay Sain
January 28, 2020
Nicole was exceptional. She discussed our needs for the unit. And assisted us quickly, effectionly. Thanks a bunch.
Theresa Moore
January 28, 2020
Nicole is awesome! She is so funny, and a clean neat freak like me ,lol ?? I approve, and am moving my stuff today!
Anita Burton
January 27, 2020
Nicole is great. Followed her from Ardrey kell . I will continue to business with her. She has a wonderful personality. I absolutely Love doing business with her.5
Autumn Johnson
January 27, 2020
So glad we found the lady that was at the other storage, Nicole. We had to leave the other place but wanted to stay with Extra Space Storage. Her being at this location is just an added bonus. They have a neat parking garage and it's really clean. Go rent!!
Eric Hayes
January 27, 2020
Nicole is very helpful!! Provided all information, very accurately.
Money Green
January 23, 2020
Nicole was a great help friendly and very professional..with a great personality
Michael Warner
January 20, 2020
Nicole is the best. Very helpful and polite. Convenient location . Exactly the place you want to store your belongings
Sandy Fleming
January 20, 2020
Nicole the Manager was very professional and helpful. Facility is super clean. Sandy F.
Ellen Robertson
January 16, 2020
Nicole was awesome Friendly help and willing to assist with everything
Tommy Tealer
January 16, 2020
Nicole was great with helping with our move in process
dataniel rattler
January 16, 2020
Nicole is awesome
Shirley Ghorshi
January 14, 2020
Rafael was absolutely amazing! He is knowledgeable, professional and was patient with me as I selected the unit that best suited my needs.
A Google User
January 13, 2020
Nicole has been very helpful during my whole process and would recommend her to anyone moving in.
jus 2
January 13, 2020
Michael Scott
January 11, 2020
Nicole is the bomb. Thanks for the hospitality and care.
Deja Hill
January 11, 2020
Nicole was such a big help! I came in not knowing what to look for, she looked out and was so knowledge. She explained everything to my understanding and I am glad I came in today. No problems!! Thank you Nicole!??
David Lowenstein
January 11, 2020
Ashley was incredibly helpful with explaining and getting situated. Process was easy and facility is extremely well kept
Virginia Sullivan
January 11, 2020
Nicole did a super job of getting me what I wanted at a good price. Virginia
Ella Melamed
January 11, 2020
Ashley and Nicole were so nice and extremely helpful in finding us the perfect unit for our overflow of holiday decorations. The facility clean, well lit and secure. We have our garage back!
C Johnson
January 9, 2020
Harrison Plott
January 8, 2020
Bobbie Kullman
January 6, 2020
Mike Richardson
January 6, 2020
Great. Clean and helpful staff.
Shatu Moore
January 2, 2020
Perfect excellent service
Volker H.
December 31, 2019
I have been renting storage space in the South Charlotte area for several years and am very familiar with three different facilities by Public Storage. This inside-storage facility by ExtraSpace has the advantage that it is just a few month old and therefore modern, clean and bright inside. Covered parking is a plus when unloading in rain. The current property manager Nicole is professional and caring. She explains everything well and my move-in experience was a pleasure.
L Bolton
December 31, 2019
Lovely facility, very clean and easy to get to. Nicole was extremely helpful and thorough when introducing me to the building. Thank you
Noah Menke
December 31, 2019
Fantastic storage unit facility! I accidentally left my unit unlocked and they called right away to make sure my stuff was safe! They genuinely care about you as a customer!
Dion Coutrier
December 28, 2019
EXCELLENT, EXCELLENT serve Very impressed
Chris Burfield
December 28, 2019
Helpful and easy to lease
SonnY Arias
December 28, 2019
Nicole the manager was absolutely a pleasure to work with! She made the check in process easy and explained everything perfectly for me to understand. The location was easy to find and the unit she showed me was MORE than big enough! I look forward to having a good relationship with this storage facility! Rent here! Talk to Ashley and Nicole! They are the bomb dot com!!
Donna Lehman
December 27, 2019
Great service!! I needed a small storage unit at the last minute to get items removed from my home to make room for company over the holidays. With the office closing very soon Nicole accommodated me and made the process go smooth and efficiently. I appreciate her patience in going through all the necessary steps in renting a unit. I will surely be recommending this place to friends for it's service, security and ease of entering and exiting the building.
Abraham Valdivia
December 24, 2019
Mindra Wise
December 23, 2019
Nicole was very helpful in getting me settled and comfortable with the unit and procedures.
Shannon Gasperson
December 21, 2019
Always kind ..the best deal in town
David Stern
December 21, 2019
Be careful and understand that they will jack up the rates after 3-4 months without warning or explanation when you sign agreement. We should have understood their underhanded methods before we signed up.
Ryan Bauer
December 21, 2019
Nicole was Extraordinary! From start to finish, she displayed professionalism, enthusiasm, patience, and first-class communication! My wife and I have never encountered such an Incredible customer service experience like that before, let alone in the storage/moving industry. Our experience with Nicole is why we chose Extra Space Storage over the others - so grateful.
Solange Benjamin Bryant
December 18, 2019
Nicole made a brutally difficult day so easy. She was friendly super efficient and polite. This is my Third move in as many years and the 3rd time using storage. This experience has been hands down my absolute best. I highly recommend working with her and only wish all other business interactions were as pleasant and productive Solange B
Brandon Adams
December 18, 2019
Extra space storage is great company. Nicole one of the employees there is nice and helpful walk us through the process of having storage and policy of the company.
vitaliy matveyev
December 18, 2019
I loved every moment of the time, she was awesome!!
Randy Bryant
December 16, 2019
Nicole was very helpful in getting me set up. She made sure the code worked correctly and took me through the paces. A joy and pleasure to work with.
Bill Cooper
December 16, 2019
Nicole was great. Awesome space to boot.
Nury Steuerwald
December 15, 2019
This new facility is beautiful! It's very clean, spacious, and secure. Ashley was extremely helpful and professional. Highly recommend to anyone looking for a storage unit in the area.
Morgan Neely
December 14, 2019
Very easy and convenient experience! I’ve never rented a storage room before but Ashley walked me through all of the steps and made it so helpful! She is also very friendly and had excellent customer service! I would definitely recommend this storage unit to anybody!
Craig Lynch
December 12, 2019
Nichole is the best!!!
Monica Hernandez
December 11, 2019
Nicole was very helpful with my initial setup at the storage unit. She was even working on her birthday! Thanks Nicole !
Rebecca Hunter
December 10, 2019
Nicole was fabulous - very helpful and personable. The space is clean and nice and secure.
Music Techs
December 10, 2019
I needed to rent a storage unit for my business equipment and I did not get a chance to reserve a unit online. I walked in the office and was greeted immediately. I met with Nicole and she was extremely helpful and knowledgeable. She helped me find me a unit that fits my needs, without going over my budget. I was able to view the unit the prior to renting. The building is clean, and very secure. I felt comfortable storing my equipment here. The rental process was quick and easy. I normally do not leave reviews for anything, but I feel compelled to do so in this case. If anyone needs to rent a storage unit, I would recommend renting with Extra Space Storage. You will have a safe and secure place to store your items and receive courteous and high quality service. Thank you Nicole.
James Moss
December 10, 2019
Nicole is excellent
Katja Wolf
December 7, 2019
We needed some extra storage because we are moving and can’t fit everything at our new place, Extra storage is very close by and I can’t say how much Nicole, the Manager helped us. She was very nice and helpful. If you need some storage go check them out.
Thompson Charles
December 7, 2019
Nicole is awesome!!!
justen johnson
December 5, 2019
Nicole was excellent in setting up my storage unit. She was extremely friendly, very efficient and pleasant overall to work with
A H
December 5, 2019
Nicole was super helpful and whole process was quick. Facility seems very nice and clean.
Charlene Kaun
December 2, 2019
Chris Phelps
December 2, 2019
Best storage facility I’ve worked with. Easy, clean and affordable.
Lia Dominick
November 30, 2019
Ashley Lewis was beyond helpful and was super friendly from the moment I walked in. She gave me a tour of the facility and had me all set up in less than 20 minutes! I highly recommend using extra storage space!
J&J Fishing crew
November 30, 2019
Suzy
November 23, 2019
Nicole at Extra Space was extremely helpful and accommodating. She explained our options and helped us understand the best value. The experience has been exceptional.
kortnie polk
November 19, 2019
Nicole was a great help! Super informative and friendly. Highly recommend this storage company ??????????
ronald matthews
November 18, 2019
Nicole is exactly service
Dana Sanders
November 18, 2019
Manager was super friendly and very helpful. Facility was clean and acess was easy.
Daylen Lewis
November 16, 2019
Knowledgeable and friendly staff.
John Waite
November 16, 2019
Ashley is awesome
Keyona Avery
November 16, 2019
Nicole was absolutely amazing and extremely helpful with picking a unit. I would recommend this location to anyone needing storage. Customer service was phenomenal.
Nelson Givens
November 13, 2019
Nicole is awesome!! She was great through the whole process... Thanks!!
Hi
November 13, 2019
So they are a "climate controlled" storage unit. They keep the a/c at 80 degrees in 80 degrees weather. Might as well keep your belongings outside and you will get the same result. Can't ever use the bathroom- they lock the door with absolutely no note on the door. Then if you can get in bathroom its airways filthy inside. One of the 2 elevators stays broken on a consistent basis. And lastly, there are never enough cats. If you get there 1st and take 4 carts, you get lucky. It's 1st come 1st serve, so then everyone else has to wait. When I signed up a couple years ago, it was never this bad. Definitely gone waaaaaaaay down hill. Don't waste your time or money.
Donna Payne
November 12, 2019
Nichole is awesome and become a lady I would be honored to call my friend. After renting my unit for some now I have gone back and modified my review slightly. Nothing that is a deal breaker just things I have noticed. I would probably contribute this to them being a lot more busy but the worst time to go there is on a Saturday or Sunday. We are gearing up for our move so we have been in and out of our unit more lately and for the last 3 weekend I have had to bring my own hand truck because there are not enough flat carts and one day I had to wait for the elevator 4 times for a trip down to 1st level. But if you are looking for a secure clean location Extra Space Storage is top notch.
John Varol
November 12, 2019
Nicole was Great! Very happy we chose extra space on Johnston!
Lyram Kevine
November 12, 2019
It's very clean and look so fancy.!! I highly recommend this place
Lee Lumpkin
November 11, 2019
Nicole was wonderfully welcoming and helpful. The facility is sparklingly clean and well designed. The professionalism displayed is beyond reproach. It is a good choice for us and we highly recommend. Thank you, Nicole, for making this such a good experience.
Brian w
November 11, 2019
Nicole was great! Very clean and safe facility.
Katie Lindh
November 8, 2019
Super friendly and helpful! 5/5 would recommend.
John Carbery
November 8, 2019
Just moved here from the Northeast for my job and needed a storage unit. Never rented one before and Nicole was the absolute best. She guided me through the facility and showed me how everything operates. Such an easy process thanks to Nicole!
Royal Taz
November 7, 2019
Ms. Nicole was the greatest consultant. She knew the business well handling things on her own. Led me to the proper storage unit when I wasn't aware that my items wouldn't fit. Suggested the proper products in a timely fashion and had me skippin along. Great job Ms. Nicole
Yoaded
November 7, 2019
10/10
Tamara McGee
November 7, 2019
Nicole gave us great customer service and was very helpful!
Tamy
November 4, 2019
Nicole was super helpful and kind! Love how convenient and fast the service was :) thank you!
Crystal Robinson-Miles
November 2, 2019
Nicole was extremely helpful and informative in helping me to determine what size I would need for my items. She went over everything so that I would understand how to be able to access my unit and my paperwork. I extremely recommend this place for any storage.
Rianna
November 1, 2019
Very professional and a great looking facility.
Carolyn Scott
October 31, 2019
Nicole assisted me and was very patient in explaining the process. She is very efficient and knowledgeable and I highly recommend her.
Tammy Walton
October 31, 2019
Nicole is great! She has been very helpful and friendly!
Wesley McGee
October 30, 2019
Newly relocated to Charlotte because if a new job and was in need a a storage facility to house my additional house items until a home purchase. Checked Public Storage out first and found the facilities to be poorly lit and overall gross. Was extremely pleased when I gave Extra Space Storage a look! The faculties were extremely clean, well lit, and felt very secure. I didn’t bother going to look elsewhere. Additionally, the staff was top notch, especially Nicole W. She was the most amazing associate I’ve EVER worked with in retail. Please try them if you are looking for storage! Amazing!
Camille Brandon
October 30, 2019
Nicole Whyte was amazingly pleasant and helpful! I would recommend anyone this storage facility, the facility was very clean and accommodating as well to my needs ??
Angela Padilla
October 24, 2019
Nicole is the coolest, sweetest person!!! Very helpful in picking out my right size unit! Great and clean facility!
scott anstrom
October 22, 2019
Fast and easy to get a unit. The manager Nicole walked me to the unit to make sure it was what I wanted. Easier and cheaper than my previous storage unit.
Michael Kendall
October 22, 2019
Site is very secure and well lighted. Very clean and courteous staff. Contacted after move in to make sure all was well, never had that happen before at other places. Nice to know that they care about my belongings stored at their site.
Sarah Bingham
October 21, 2019
Nicole was very helpful and made the process really easy. The facility is very clean and well-maintained. I definitely recommend using Extra Space Storage.
Michael Clark
October 19, 2019
Nicole was nice and great!!
RUSSELL KING
October 19, 2019
Nicole Whyte is OUTSTANDING!!!! She was a pleasure to deal with.
Monet Washington
October 18, 2019
This facility has great customer service and the location is amazing. Definitely a recommended storage unit.
T B
October 18, 2019
Nicole is top-notch! She was very pleasant to work with, has excellent customer service skills, and is quite knowledgeable. Glad I decided to store my belongings at this location. Such a pleasurable experience.
Monica woodward
October 17, 2019
I walked into this facility expecting and ordinary experience of signing a lease and received so much more than customer service. It was a personal service experience like no other provided by Nicole. She is an asset to this company and I highly recommend this very nice facility. She gets 10 stars!!!!
Naiya White
October 15, 2019
Nicole Whyte has the BEST customer service at Extra Space Storage. She made the move in process very easy for me. She also help get everything into my storage. Thank you Nicole.
Robyn Lyons
October 15, 2019
All of the fees are not disclosed when reserving online, so be prepared for a number double what you think it should be. Wasn’t allowed to leave until I left a google review. Took way longer than what I would have thought ( about an hour) to check into an empty unit. Nicole was nice and seemed to have an answer for everything. Will probably use another storage facility in the future if still in south Charlotte area.
Colayne Strong
October 15, 2019
Nicole was awesome, she was thorough and professional!! I was impressed with the level of security protocols that this storage facility has. They will will definitely be my default storage facility from now on.
Diangelo Brown
October 14, 2019
The move I had here was fast and easy Nicole was very helpful by unlocking the elevator and doors
daniel panebianco
October 14, 2019
Nicole at Extra Space Storage help make our move in to the storage unit quick and easy. She was extremely helpful and provided excellent customer service. Highly recommend if you need some extra storage.
jay gaither
October 14, 2019
Nicole very polite and helpful
Greg Bumpus
October 12, 2019
Ashley was absolutely outstanding & extremely helpful. Nice facility.
Lauren Davis
October 11, 2019
Nicole and the staff of Extra Space are awesome! They were a huge help to us during move-in, super kind, and welcoming- definitely made the move to Charlotte less stressful! Nicole even gave us special elevator access for the move, so we didn’t have to keep punching in our code! The facility is clean and super secure with cameras everywhere and special access codes. I couldn’t be happier with my choice to use this space :)
adonis hembrick
October 9, 2019
The staff is always so courteous and helpful, especially Nicole. The storage bldg and units are very clean. Highly recommended.
Kimberly Hollingsworth
October 8, 2019
Nicole is bomb!
Resean Thomas
October 7, 2019
My experience at Extra Space storage on Johnston Rd. was wonderful! Mrs. Nicole was very pleasant and very helpful throughout the entire process. I would definitely recommend this storage facility to anyone that is interested.
Gary Smith
October 1, 2019
Nicole you are a sweetie and represent your company very well! Gary S.
Mary Smith
October 1, 2019
Nicole's very helpful helping us obtain storage until we can move into our house.
gigiandgirls
September 30, 2019
Nicole helped me today get a new unit with the extra stuff I’ve had in my garage for a while. She was extremely helpful, professional, friendly, and even helped me save some money on my monthly payment! It was a very pleasant experience.
Kenneth Massey
September 29, 2019
Ashley C
September 27, 2019
Great Customer Service!!! Awesome Staff!
trish dekker
September 26, 2019
Nicole has been awesome helping me through my first time!
Alex Nowlan
September 26, 2019
Nicole was awesome , very helpful and friendly
Jake Toohey
September 25, 2019
Thank you so so much nicole, you’ve made this difficult process so much easier. I’m so grateful for your help, you went out of your way to assist my daughter at every step of the way. Nicole you are perfect in your position with your friendly disposition and beautiful smile. I’m so glad we rented a unit from your company, I’m sure at some point we will be back. Very professional and helpful, thank you! Jordan Toohey
Jeanette Campbell
September 25, 2019
Kristie Sittloh
September 25, 2019
Ace ThabeatGod
September 21, 2019
Ashley was very nice and helpful! This place is awesome!
Patricia Neely
September 19, 2019
kevin spann
September 19, 2019
I must say I had the most best customer service ever at this facility. Everything is so clean and it is a peaceful environment. I sleep well at night knowing that my belongings are in such good care ??.
Derick Marshall
September 18, 2019
Nicole was very helpful.
Marilyn Eastwood
September 17, 2019
Nicole is awesome! Wonderful experience.
Charlotte Kelley
September 17, 2019
Nicole was very helpful and pleasant. A very good experience!
harris kaufman
September 16, 2019
KEVIN BAXTER
September 14, 2019
Chris Williams
September 13, 2019
Clean facilities. Friendly staff! Nicole was great to work with!
Hernan Atencio
September 13, 2019
Jasmine Renee
September 13, 2019
Awesome staff! Nicole is amazing! Thank you!
marc caraballo
September 12, 2019
Nicole was very helpful and handled our reservation very quickly.
charlee lott
September 12, 2019
Nicole was great. She made move in quick and simple!
MD Kajak
September 12, 2019
Nicole has excellent customer service and she is very friendly and helpful, she is the reason I rented from this Extra Storage location. Debbie K
Douglas Craig
September 9, 2019
Nicole is very helpful and a great employee! Thank you.
Ian Whitted
September 9, 2019
Nicole is always amazing, helping me out however she can!
Annette Mack
September 7, 2019
Nicole W. was a big help with a smile!
alicia Carreno
September 7, 2019
Nicole the store manager it’s awesome! I’m so excited for our storage unit! ??
Guillermo Flores-Perez
September 7, 2019
Thank you so much nicole!!!
Xavier Mccormick
September 7, 2019
Nicole had great customer service
G Swervv
September 7, 2019
Nicole is extremely knowledgeable and is such a great person to run this site. I’ve used many storage company and none like this. The place is clean and the manager is just the best! She knows her stuff and goes above and beyond to give us a great experience! Highly recommended just because of the manager Nicole
israel rodriguez
September 7, 2019
Thank you for your help Nicole.
Ashley Friend
September 7, 2019
Nicole was an amazing help throughout the entire process! She was professional and personable and made the experience flow with ease! Thank you Nicole!
Joonsung Kim
September 4, 2019
Good service and great location. The store manager Nicole was very kind and helpful!
Shannon Doyle
September 3, 2019
Fred Rose
September 2, 2019
Nicole the manager could not have been kinder to me in leasing me a storage unit. The facility is clean, convenient and climate controlled. This is a wonderfully new storage space. I’m impressed!
Scott Walton
August 31, 2019
Great service and very professional.
Kristy Faris
August 31, 2019
The facility itself is clean, bright, and secure. The customer service is top notch! I highly recommend!
Fairpay forteachers
August 31, 2019
Nicole was FANTASTIC. Facilities are clean and nice. We’ve stored before and this was by far our best experience. THANK YOU!
messiah JOHNSON
August 31, 2019
Nicole was great!!! Her customer service was impeccable.!!! Explained everything in detail and I felt comfortable in the whole process.
Beloved Nurse
August 31, 2019
I've been using Extra Space Storage in various states for my storage needs for a decade now. I have to give a big thumbs up to Nicole my most recent storage rep for her great customer service and expertise. She was very efficient, quick, and answered and met all of my needs with a same day move in. Thanks Nicole for all of your assistance and making this move a smoother transition.
Brittany Bustillo
August 31, 2019
Nicole is awesome!
Trau Miller
August 30, 2019
Ashley was very professional and handled things well even tho I was kinda difficult lol but great service
Phil Wood
August 29, 2019
Nicole great service and quick turnarounds. Thanks.
Timothy Woodard
August 28, 2019
Great customer service. Clean & Secure Facility. Affordable Rates! My first month was free
Silvia Feliciano
August 27, 2019
Nicole is great!!!!
Kylie Allen
August 27, 2019
Nicole was great! Very helpful!
Angelica Figueredo
August 24, 2019
Nicole is great
Angela McGrew
August 24, 2019
Nicole is friendly, helpful, and professional. The facility is clean and easily accessible.
William Silva
August 24, 2019
Very good treatment, thanks for your attention Ashley
Greg Paroff
August 23, 2019
???????????????????? Really a 10+ ?? review. One complaint: not enough stars. Ashley helped me and there’s not enough ??s here to quantify her help. Also, I was a Public Storage customer. Got tired of the heat & feeling of no safety. Now an Extra Space customer. Simplify your life. And, if you can’t get rid of it. Store it! At Extra Space! ????????????????????
Kathleen
August 23, 2019
Ashley was great getting us set up today. Facility is brand new so obviously super clean. I would definitely recommend
Sandy Smith
August 22, 2019
Nicole was super-helpful!!
Kim Brandon
August 22, 2019
Nicole is so helpful and friendly! The location is good for us, but her friendliness won me over! Doesn’t hurt the facility is brand new either! ??
Shelton Parker
August 22, 2019
Nicole is very professional , fast and friendly.
Andrew Shortt
August 21, 2019
Tracy Honeycutt
August 19, 2019
Nicole was awesome from the first meeting all the way to signing up. She made it easy and is very friendly!
Adrienne Herron
August 19, 2019
Nicole was a huge help. I also like the fact that she called me the morning of to make sure everything was ready for my reservation so my move was fast and simple.
Caius von Schwanden
August 17, 2019
Ashley was great! Quick and efficient, knowledgeable, and made everything easy for us. Wonderful visit!
Ellyn Sampson
August 17, 2019
Ashley was awesome and i was very pleased to discover just the right fit (and price) for me with a 5x15 which is a less common size to find. This facility is clean and new, climate controlled, very easy access, with dollies provided. Quick and easy set up too
John Knotts
August 17, 2019
Perfect location, great pricing for a brand new location!
Kendall Mcalister
August 17, 2019
Great experience very helpful reasonably priced Ashley had me set up in no time . Thank you
Iva Skufca
August 16, 2019
I have rented a unit in Florida and now one in Charlotte. I am extremely pleased with the facility and the rate.
Annie Wright
August 16, 2019
E F
August 15, 2019
This place is great! Great service, thanks Nicole! Great building! Great prices! Couldn't be more satisfied. I certainly feel like my items will be safe here.
John Grogan
August 14, 2019
Nicole was awesome. Took me the through the whole process in minutes and was a complete pleasure. Standard storage at a great rate, would highly recommend.
Dennis Brown
August 14, 2019
Petalivsim
August 13, 2019
Nicole is very helpful and knowledgeable! I appreciated all of her help and would definitely recommend Extra Space Storage.
Zach Earley
August 12, 2019
Pnut Briggs
August 12, 2019
Nicole H. Whyte was very helpful and polite. I really appreciated the time she took out to show me around the unit and was very patient.
Ian
August 12, 2019
Nicole is very knowledgable and a great help. Unit and building are very clean and easily accessible. 5 stars! Ian
June Nelson
August 10, 2019
Nicole was very helpful and courteous, and informed about storage. She helped us find the right size unit and made the process enjoyable.
Allison H
August 7, 2019
Nicole was awesome and stayed late to help me rent my unit! She was very pleasant and extremely helpful! I remember her from the Ardrey Kell location. She was an asset there also.
Tavares Crockett
August 7, 2019
Nichole was a great help, she has a great spirit and was very kind. She help us operate the elevator and showed us the best way to store our furniture. She was just amazing definitely 5 stars!
Julio Hassan
August 7, 2019
Nicole is the best She was really helpful and she has a great attitude
Zuly Tellez Hidalgo
August 6, 2019
Nicole was so nice, she helps me to find the right place for my stuff.
Sonia Meléndez
August 5, 2019
Nicole was amazing and has a great spirit. She walked me through everything step by step and I left with no concerns or questions.
Brandon McIntosh
August 3, 2019
Nicole was very well n done very good for us
Howard Smith
August 3, 2019
Nicole is very awesome she kniwsbher stuff and is very patient with her assistance
Kelsey Caldwell
August 3, 2019
Ashley was super helpful and so friendly! Great prices and quick service!
Gail Sharps
August 3, 2019
What a fantastic staff! Nicole was incredibly helpful! The location is relatively new, super clean and easily accessible. Very glad I came in here instead of any other location! Thank you for being so kind!
Danny Medina
August 3, 2019
Best place ever Nicole has the best customer service will definitely have them in our mind for next time we need storage needs. Supper recommend it.
Leovardo Baldovinos
August 3, 2019
Nicole is a very nice and wonderful women and needs a raise thank you for everything
Shakay Cousar
August 1, 2019
Nicole was very helpful and gave me lots on info on what I needed to know about Extra space storage! Kiddos
Kathy Murphy
August 1, 2019
Nicole was very helpful, fun to work with, a joy to talk with. Knows her stuff.
Dprhunter Dprhunter
August 1, 2019
Very nice ??
trust god
August 1, 2019
Nicole helped me out was very nice to work with .
O G
July 31, 2019
Moving is such a stressful experience but Nicole made it easy. She was very professional.
Chris Gothie
July 31, 2019
Nicole was great with assisting with my project for today. She gave great direction on how to make the process of moving out of this storage unit. From help maneuvering the truck into the loading area to making the elevator and doors easier to get in and out. She was great all the way around.
Garrett Hawkins
July 30, 2019
Nicole was amazing and she was a great help when getting everything set up, especially during this time of stress and transition. Did a great job explaining everything, I feel very informed and prepared for this lease! Thank you for brightening up my day!
kristy hawkins
July 30, 2019
Nicole was great!!!! Very clean !!!
charlez360
July 30, 2019
Great service!
Naykara Middleton-Carter
July 30, 2019
This was our first experience at Extra Space Storage and Nicole Whyte made sure our experience was amazing !!!
dorvell carter
July 30, 2019
Nicole H Whyte was very professional and extremely helpful
Carol Kilminster
July 30, 2019
Nicole is a truly professional person who treated me courteously and with patience. She is knowledgeable about the facilities and is a credit to the company. I would highly recommend her.
Peter Caponi
July 27, 2019
Place is very clean and the staff is very compliant with customers. Nicole was very helpful and has excellent customer service and she takes pride in making sure the customer is satisfied She goes above and beyond .You don’t find that much anymore... Rates on units are really reasonable on price . I recommend anyone in the area to choose this storage facility.
Michael Caponi
July 27, 2019
Liv Fields
July 27, 2019
So I leased a unit 3 months ago and the rate has gone up already. They start with a low rate and then increase bad business. Kept wondering why I was for warned the rate would Increase but wasn’t told it would be in 90 days. Other places increase 6 months to a year later.
Scott J
July 26, 2019
Nicole was very nice and easy to work with. Made it a quick and painless process.
Linda Dunnican
July 26, 2019
This place is so nice and especially Nicole and Ashley. They both were so helpful and such a pleasure to do business with. These girls are awesome!
Stevie Carlton
July 26, 2019
Ashley and Nicole were both every helpful and on point. They were very accommodating and knowledgeable about there store products. They moved very quickly and the prices were great. I would highly recommend this store to any movers or persons needing storage. Thanks so much you guys.
Kendra M.
July 26, 2019
Clean and neat. Nicole was amazing, I was in and out.
Will Haskett
July 23, 2019
Excellent service and facilities.
Justin Pittman
July 22, 2019
I had an amazing experience with Nicole at the Johnston Road location. She’s was extremely knowledgeable and answered all my questions directly. I’m very happy with the experience!
JOSE
July 22, 2019
Very friendly customer service. Nicole was helpful and friendly 5 star service
Brandon Dennis
July 20, 2019
Jay Fullenwider
July 20, 2019
Nicole was extremely friendly and helpful with the reservation process. Excellent service!
Trudy Boskie
July 20, 2019
Nicole was great. She worked with me to meet all of our storage needs and I highly recommend this place.
Brittany Whittington
July 20, 2019
Nicole was great to work with! She walked me through each step. She even opened the office door for me earlier than she was suppose too. Great customer service.
Lisa Howell
July 19, 2019
AMAZING! Nicole is absolutely awesome! This woman was wonderful to work with and has an incredible spirit! Oh and the facility is very nice and clean.
Day
July 18, 2019
The experience was great ???? and the customer service was even better. I would recommended them to anyone who needs storage space with great service and care.
Marisa Kline
July 18, 2019
Rented a storage today! Clean facility. Manager Nicole is so kind and patient. She was personally cleaning the elevator as we arrived. Love the interior hallways, music playing in the hallways and the huge loading zone. Controlled access on doors and in elevators - very excited to store my things here. Thank you for the great experience, Nicole!
Johnny Hanna
July 17, 2019
Fantastic customer service. Very organized, friendly, and helpful. Highly recommend!
Carrington Kirkpatrick
July 15, 2019
Nicole is amazing!! Love her customers service
mk Wag
July 15, 2019
Nichole was very personable, friendly & a fun person to work with. Nichole explained the contract in detail & answered questions throughly. When I left, I was very pleased with Nichole.
Jim Caporale
July 15, 2019
The service was great and very helpful.More places should have customer service like I was given
Anthony Roman
July 15, 2019
Christian Brose
July 15, 2019
Nicole was awesome! Really helpful and nice facility
Ayanna Foust
July 15, 2019
Nicole was awesome and very professional she made things so easy for me and explained the process in details and answered all of my 1000 questions. I’m pleased I picked this location. I would highly recommend them.
Chris Young
July 13, 2019
Nicole was great Lovely personally very friendly service
Lyndsey Smith
July 13, 2019
Ashley was a great help. Very knowledgeable. Space is clean and security is great. Would definitely recommend to anyone
Alex Vasquez
July 12, 2019
Nicole was super helpful in finding us a unit that worked for us! It's a brand new building, well lit, with covered parking really close to the elevators. Would recommend!
Sara D
July 12, 2019
Excellent, brand-new storage facility. Underground parking right near the elevators. I called needing a unit within the hour and they were so helpful in accommodating me. Nicole in the office was great!
T N
July 10, 2019
Nicole is incredibly friendly and accommodating! The space is easily accessible and clean. Still has that new storage unit smell. ??
Mary West
July 10, 2019
Nicole is wonderful - the place is clean and clearly well run!
Kyanna Armstrong
July 10, 2019
Nicole was amazing and we were in and out thanks to her. Highly recommended storage unit!!??
Tracy Ostmann
July 8, 2019
Nicole was most helpful and a pleasure to deal with
Doug Mellen
July 8, 2019
Nice was very helpful!
Lisa Cox
July 6, 2019
Nicole takes such pride in the way she cares for her customers. Best experience ever! Thank you so much for your kind assistance. ??
Troylon Mccall
July 6, 2019
Nicole is an excellent manager here. The space is clean and she is very attentive to us as customers. She makes me feel so important by constantly making sure that i am her priority. This location is ideal as well and this is a new facility so everything is spotless. I am happy i chose extraspace... This has been a great exprience thus far! Thanks Nicole for being the best manager yet!
Frank Raymond
July 6, 2019
Great place! Clean, well kept, up front and honest.
Nakua Small
July 6, 2019
She is wonderful and very nice
Christina H
July 4, 2019
I’ve never been one to write reviews but my experience at this facility was so awesome I wanted to share with the public. It is brand new so obviously everything is in mint condition and the temperature is perfect. My review is more so geared toward the experience I had with Nicole, the manager. She took the time to explain everything to me and we took a tour of the facility and I was shown all the available unit sizes. She had so much knowledge about the company and spoke with such enthusiasm, I asked her if she was the franchisee. She clarified that she was the manager and I was honestly quite surprised. I’ve known a fair share of great managers that still don’t even come close to her level of professionalism. She is also very personable and asked for my feedback about the temperature and my opinion on the music that was playing (and the volume). It was easy to see that she is dedicated to making it a great experience for her customers, from the point when she called to see what time worked best for me to check out the facility (after I reserved online), making sure we did a test run walking from the garage up to my unit so I wouldnt get lost when I start bringing stuff in (which I mentioned I tend to do), to going over the gate times. Nicole takes pride in what she does and I can tell this new facility is like her baby. It’s probably odd coming from a stranger but I really hope she becomes a franchisee sometime in the near future. I hope Extra Space knows what a gem they have managing this location. I only intended on needing the unit as I transition into my new house but honestly, I’ll probably keep it for much longer after today’s encounter. Thank you Nicole, for your exceptional customer service and the dedication you exhibit to the company and to us clients!
Brennan Gardner
July 2, 2019
Andrew and Nicole were very helpful in getting us our storage unit quickly. The facility is spotless, convenient and easily accessible. Great storage for our short term need.
Jinna Paola
July 2, 2019
Great customer service! Nicole was very helpful and nice.
Jennifer Garbarini
July 1, 2019
Wow! This place is great! The parking is covered so you don’t have to move in and out while dealing with the weather. The building is brand new and everything is beautiful. And Nicole, the manager, is the absolute best. So friendly and goes above and beyond to make sure we have everything we need. I was very pleased with the rates too. I’m so glad I found this place and wouldn’t go anywhere else!
Kelly Woods
July 1, 2019
Nicole and staff were amazing! The facility is neat and clean.
Ashley Pertz
July 1, 2019
Nicole is the best! Very helpful with the lease signing and moving everything in! Highly recommend using this location. Ask for Nicole when you come in!
Ann Askins
June 26, 2019
First customer! We stopped by here on opening day to rent a storage unit and we are the first renters of this great new facility. The staff is super friendly and helpful and the rental rates are pretty reasonable compared to some other storage facilities. Great location!
