Reserve a Unit
10 feet by 12 feet Storage UnitMedium 10'x12'*
10 feet by 12 feet Storage Unit10'x12'* Storage Unit
- Climate Controlled
- Elevator Access
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
401 Jonestown Rd
Winston Salem, NC 27104
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Winston Salem, NC 27104
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
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Hours:
Office Hours:
Access Hours:
Reviews of This Facility
Kevin Meyers
December 18, 2024
Awesome experience renting a unit. Literally could not have been simpler. Local staff is top notch! Really like the fact the facility uses a former retail structure as its outer shell. Brilliant.
Laura Rankin
December 4, 2024
I needed it while I was moving out of state. Now that I have completed that, I felt it was time to move the rest of my belongings to my new home that's an hour away. It served its purpose well!! Thank you to the staff at the Cube Smart at the Jonestown Rd. facility in Winston-Salem, NC!!!
LaDessa Cunningham Pearson
November 26, 2024
Amazing staff who are extremely helpful, attuned to detail, and kind.
Allique Gordon
November 24, 2024
Julia Bares
November 22, 2024
Sonja and Michale are both so amazing!!! They work with you if you’re late or behind, very informative and patient, and very human experience based people. Love working with them and seeing them both. You aren’t treated like a person not a number
Keith Pope
November 19, 2024
Was a great experience from start to finish. Super simple and extremely great customer service!!
Casie Ingleston
November 9, 2024
Clean units and great to work with
Reginald Doub
November 9, 2024
Facility was very clean and the staff were very helpful and super nice
Daniel Hernandez
November 9, 2024
I'm telling you, Michael and Sonya, are the best thing since the wheel was invented!! Better than the invention of sliced bread!! I would highly recommend on renting a storage room from them, you won't regret it! They treat you so good, you'll wanna slap your momma!! Keep up the awesome customer service!!!
Angie Doub
November 9, 2024
Staff was very helpful and friendly. Very clean!
William Vaden
October 5, 2024
Good storage at a good price. Convenient.
Thaw Reh
September 27, 2024
Very thankful for your help today. Sonya and co were very helpful and a blessing today.
Debbie Baisden
August 15, 2024
Manager is a total unprofessional jerk, both in person and on the phone. Was rude when asked about hours and availability. In person told me I talked too loudly and that I should leave.
Michael Maxson
August 3, 2024
Great space
Abigail Gonzalez
July 14, 2024
(Translated by Google) Excellent service (Original) Excelente servicio
Dwayne Mcnair
July 4, 2024
Great customer service! Had all the materials i needed to pack. Very good experience and will recommend to family and friends
Matt
June 15, 2024
Super clean facility, great staff, easy experience. Will absolutely choose here if I ever need storage space again!
JILLIAN SCOTSMAN
June 12, 2024
Very bad staff two older guys that are just plain rude. Stored for 3 month was bad experience
Melissa Kallam
May 18, 2024
The worst customer service I have experienced in a long time. Michael, should not work with the general public. He is rude, has an attitude and tends to have the type of that runs customers off, clearly, it happened twice and I almost lost my cool
Myules Stewart
May 16, 2024
Angel Pritchett
May 6, 2024
Lanita Wright
April 4, 2024
Micheal & Tim were the lovely men who helped me to get everything I needed, at a great price too! They took time to physically show me the difference in the unit sizes and were very thorough. Made my storage process efficient and I definitely would recommend this place.
elad rjreyob
December 31, 2023
Office personnel are great and very helpful
Brandon M
December 28, 2023
I take that back my rate just went from 77-124. That’s a bit much.
Ellen Hayes
December 22, 2023
I have been a client of Life Storage for a few years. Never had a problem, never had a complaint. The spaces are very clean and very secure. Laura and Hunter are always so helpful! You will not be disappointed if you lease from Life Storage!
Savannah Ezzell
December 20, 2023
Miriam West
December 20, 2023
Deb S
December 20, 2023
Mason Toth
December 12, 2023
The staff is friendly, courteous, and helpful.
Don Hedges
December 11, 2023
Lara and Hunter are great! I’ve had a situation with movers that needed some extra attention and service from them. Both went above and beyond helping me resolve the situation. Great customer service!
Leo Rucker
November 30, 2023
Since being a customer with Life Storage, it has been a great experience having my valuable in one of their units.
Mason Toth (Coach)
November 29, 2023
Very cheerful, helpful, and accommodating.
Audrey Wilkins
November 10, 2023
I was treated as thought I was the only customer that matter, while I was waiting on by Laura she took the time to show me about all the question that concerned me. Audrey Wilkins
Lynn Wade
October 6, 2023
I feel lucky to have found this place AND to get the perfect space because they fill up fast. No wonder - it’s clean, well-lit, well-located and the sign-up process was smooth.
Robbyn Lyons
September 11, 2023
Tacil Lamay
September 2, 2023
Hunter Shields has an exceptional customer service. Every time I call to pay for my unit he alwas has that respectful voice. He does his best to help me out. The facility is really clean and organized. Thanks so much, Hunter you're awesome.
Spruce Coble
August 30, 2023
I just started renting at life storage and hunter was phenomenal.
James Kight
August 11, 2023
The units are reasonably priced compared to other storage unit companies. Clean on the inside. But I serially hope they get their elevators repaired in a timely manner. Last time it was out it took almost two months to fix. And for those with large units, it's a real struggle to walk the entire grounds from one end to the other to use an alternate elevator.
yohani guzman
August 6, 2023
Cleaned and well-maintained, but wish there were more carts for moving in. There was only one cart and we didn’t get to use it since someone else was also moving in.
gilbert sanchez
July 13, 2023
excellent location and excellent spaces to store your things, everything very clean, very friendly staff and good customer service, I recommend it 100%
Eric Moore
June 25, 2023
Although LIfe Storage has gone through several names and owners, it's a great location and friendly staff that has been great to work with. We had a unit on the backside and access was easy. That being said, sometimes the carts are hard to find at the doors and one or two have wacky wheels.
K1NG_GAMING
June 24, 2023
Brandon
March 30, 2023
Tom Gamble
February 3, 2023
The staff was very efficient and easy to work with. I would recommend this location.
Cassandra Littlejohn
January 11, 2023
I have stored at several facilities. Until recently, this facility has been nice. I went in the facility in Winston Salem, NC on Jonestown Rd today and there is trash everywhere, it’s cold inside and it just looks rundown overall. This wasn’t an issue with the previous company, who kept the facility immaculate and until today, hasn’t been an issue here. However, for the continual price increase, I expect more from this facility and hope that these issues can be addressed in a timely fashion.
M&M Adventures
December 12, 2022
The staff is amazing, willing to help you all the time. The location is always clean and accessible.
Wendy Browne
December 12, 2022
Such a great bunch! Thank you for your help and warm welcomes.
Christie Willow Williams
December 12, 2022
Great experience! This is the best site for storage. Laura and Hunter take care of every detail. We have had storage here for years and they go out of their way to make the space an excellent location.
Debbie Kaiman
December 11, 2022
Laura and Hunter have been amazing to work with. They represent Life Storage well!
Ben Malloy
November 11, 2022
I remember this was Harris Teeter at one point a long time ago I honestly wish it never closed to begin with.
Jeronne Hale
August 31, 2022
Ricky Hull
July 26, 2022
Laura & Hunter Are The Best. In A Time When It's Hard To Find Good Custermer Service. The 2 Have Alway's Remained Nice And Friendly.
CRR Business
February 22, 2022
Charles Gwinn
January 9, 2022
Vanessa Burke
October 3, 2021
Deja M
September 12, 2021
???????????????????? Great
gerardo juarez
September 4, 2021
Savannah Ezzell
June 24, 2021
I was looking for a unit to put my stuff during my move and while I didn't end up renting because of the availability I still had a great experience. Hunter did a very good job at trying to find me the perfect fit and did everything he could to help me. Customer service is definitely a 10/10. Even though I did not rent with them I will definitely be keeping them in mind in the future.
Puntato Chip
May 19, 2021
Excellent and friendly service from Laura in meeting my storage needs. She answered all questions I had and was quick at getting me set up.
Drew Wright
April 29, 2021
Clean facility and reasonable monthly fees for what you get.
Taylor Clark
April 16, 2021
Wonderful experience using Life Storage on Jonestown Rd. Fair price, clean facility, and very helpful staff. Laura has been a great help to me and I would recommend this storage facility to anyone!
Victor Colvin
March 3, 2021
Laura was a huge help to me today. They came to look at an apartment and I rented storage while she was here; That is how wonderful her personality is .. Go see Laura
Steven Freeman-Muhammad
February 28, 2021
Great experience! I was able to save a pretty good amount when the Life Storage took over from the previous company. Most importantly, the store manager, Laura, is always available to assist during store hours. I appreciate the reliability for service. The units are well kept and secure.
RICK WARREN
February 25, 2021
Scott Yingling
February 19, 2021
Lisa Petty
December 9, 2020
I just had the most incredible experience with Life Storage on Jonestown Rd. Laura and her staff are wonderful to work with. They are friendly, helpful very accommodating. I can't wait to move in tomorrow morning!
Joyce Kennedy
October 26, 2020
I had storage unit at the facility for five years throughout the different changes of ownership. I drove in from a different state, on September 19th to remove my items from the unit. However, an employee there stated that she wanted the items instead and to not worry about clearing the storage unit. She said I would receive a bill for October but my credit card would not be automatically charged because she would close out my account. However, my credit card was billed for October and I have received a bill for November. I emailed the business, explained what happened and told him that their employee accepted custody of those items and that I took my lock with me. The manager told me that I would need to come back to NC to clear out the storage unit if I did not want to continue to be billed and charged for the unit. So glad to be rid of this place.
I T
October 13, 2020
The best place to house your items for storage. This place storages are always clean!! I had to place my things in storage at this location on two occasions. Each time was a pleasant term lease and very respectful customer service. Ask for Mr. Perry. He's good at finding you the right fit storage. Thanks, Lockbox!!
Kïkï .aka. Kristin Goodin
September 27, 2020
Great customer service!! Made the moving process a much more pleasant experience. Cherelle was very through and professional. I definitely recommend this storage facility.
B
August 18, 2020
The woman I encountered when purchasing boxes was super helpful. She showed me the different sizes, offered packaging accessories, and informed me of a current promotion.
Justin Lattimore
May 24, 2020
The guy inside was courteous, patient ,and was easy to talk. Lost a star because there seem to be some hidden fees regarding the estimated price.
Bek Allen
March 3, 2020
Bruno Kaad
January 21, 2020
Not at all pleased with their policies with this particular storage facility
Ryan Marie Kelly
January 11, 2020
Excellent customer service (Justin was very helpful and fast), clean facility, 24hr access options...great experience!
Max Whitehead
December 30, 2019
Justin is awesome! He’ll get you a great deal. Units are clean and AC keeps everything fresh!
Max Whitehead
December 30, 2019
Zach Cundiff
December 30, 2019
Had a great experience with them. Justin was very helpful and quick. Good prices and clean units
Marie Sampson
December 5, 2019
Great customer service from friendly staff, excellent location, Very clean organized facility. Siani and Justin go above and beyond to meet and satisfy every need.
Victoria Oluwaseyi
December 4, 2019
It was a very stressful day for me and after hours of searching for a good place to store my things, I found lockbox. Sinai was God sent the day I was trying to move my things, she was very patient with me and took her time to look for the perfect storage that could fit all my belongings for affordable price that was within my budget. Thank you Sinai, Thank you lockbox! :)
Riahhh Jackson
November 30, 2019
James Smith
November 29, 2019
Justin was very helpful, throughout this process I would recommend to anyone looking for a storage good rates too
John Hamilton
November 26, 2019
WOW!! How things have changed! New managemt and twice in three months made to prove insurance. Apparently, the paper gets lost between the desk and the file cabinet-maybe six feet. No "we are sorry" just produce another copy or pay us for our insurance. Which do you think they want-revemue or another piece of paper. Be careful before move in here. NOT WHAT THEY USED TO BE!!!
Susan Keel Anderson
November 10, 2019
Justin was really friendly and super helpful. Nice place with easy access.
Amy MacDonnell
October 27, 2019
Great experience! Justin was very knowledgeable and helpful with our storage needs.
chad torok
October 21, 2019
Justin was a huge help. Had a last minute move and he went above and beyond to help!
Ms. Kat Clark
October 17, 2019
Nice facility.. Siani was very helpful and very professional. I would definitely send peopleto your establishment. Thank you
María Torres
September 30, 2019
(Translated by Google) Thank you Justino for your help (Original) Gracias Justino por tu ayuda
tajahia bruce
September 25, 2019
Siani was amazing !!
Jay
September 16, 2019
Siani was really nice and helpful in determining which storage unit I should get. She went over all of the paperwork and actually showed me the different size units. Her customer service was great! Thank you.
TONY HARGRAVE
August 28, 2019
Alesha W
August 27, 2019
Justin was such a big help he explained everything all the way through . He was such a big help and fast
Joshua Muench
August 24, 2019
Justin was great to work with. Quick and easy to get set up with a unit. Will use in other locations if needed in the future
Will Snipes
August 22, 2019
Siani is the best! Very friendly and knowledgeable
Denita Patrick
August 18, 2019
C S
August 18, 2019
Initial visit was seamless. After returning the truck, I was charged for using the hand truck and blankets. They were not used and still tied. Staff, who said he was the supervisor upon my request to speak with one, was argumentative, but eventually removed the charge.
steve collins
August 15, 2019
Sells people nice. Door would not open on 1st trip but hopefully a 1 time thing
Sujeylee Rivera-lebron
August 14, 2019
Great customer service and prices. Very clean and secure.
Angela Randalll
August 8, 2019
I worked with Siani through the whole process of renting the storage unit and uhual rental. She gave me wonderful customer service and I recommend her for all you moving needs
Cherie Smith
August 7, 2019
Sianis was great! She was super knowledgeable of the facility and very polite!
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August 6, 2019
Great uhaul location...clean and modern. But any place can be clean and modern. What makes THIS uhaul truly stand out from the rest is the people, or should I say, the person. I’ve been here several times, and at each visit I was served by Siani. If you also visit this location, GO WHEN SIANI IS THERE! Seriously....she is competent, capable, professional and a downright pleasure to work with. I genuinely feel this particular store and uhaul as a brand are greatly improved by this staff member. Thanks to Siani’s singular customer care, I have made this store my go-to for all of many towing and storage needs. A heartfelt ‘thank you’ to whomever had the good sense to bring this bright young lady on board!
Alli Yingling
August 3, 2019
Units are very clean and Justin is super helpful
Marion Thomas
July 26, 2019
Thank you Justin for great customer service!
Quidasha McLean
July 25, 2019
Ms. Siani was very helpful and I would recommend her and lockbox self storage to anyone who needs a place for storage. I left relieved and satisfied . Thank you again Ms. Siani.
Cameron McMullan
July 25, 2019
Fair price, great location and great staff. No complaints and happy how everything has worked out.
Kaye Purcell
July 3, 2019
Very helpful staff, pleasant to work with, helped me with storage Dilemma,
Ginger ja
July 3, 2019
Walked in today got what I needed. Great serve with friend staff. Good safe environment.
jesus paradas
July 3, 2019
Excellent service! Justin was fast and professional, thanks sir!.
fatima shaw
June 28, 2019
The people hear are awesome good quotes
Donne Sides
June 28, 2019
T H
June 27, 2019
Kara Williams
June 24, 2019
They are super AWESOME very clear on policies and knowledgeable of their company! Also great rates & deals!
Brittany Clarke
June 18, 2019
Siani was an amazing help. Everything was easy and she was very helpful with the process. We will be recommending this storage facility to others.
Emily Saunders
June 14, 2019
We have been very satisfied with this facility over the past year. We have three businesses that store inventory here and the team has gone above and beyond to help us with our operations. Cherrelle is a great asset to the team and a fantastic manager. We are so grateful for your partnership!
Jared Johnson
June 13, 2019
The facility is clean, secure, and easy to access. The staff was efficient and extremely friendly. Absolutely would recommend this to anybody looking for short or long-term storage.
NewD P
June 10, 2019
Monquie Thompson
June 8, 2019
aSaP CoBaiiN
December 12, 2018
Justin and Hannah are the epitome of great customer service and accommodation! ????????????
Erica Unuajefe
October 15, 2018
Lettitia Iruela
September 27, 2018
Justin was very patient with me when deciding on which trailer would be best for my project. He was very clear on what I would need to safely pull their trailers so I had the right equipment (tow ball) when I picked it up.
Nikki Patel
September 20, 2018
Best storage Unit i have found
shane clark
July 31, 2018
Justin and Hannah went above and beyond for us, couldn’t be happier with the service they provided!
Christopher Lee
July 20, 2018
A bit pricey for a unit but safe and secure plus clean. Been a user over a year.
Mallori
April 3, 2018
Justin was very rude. They never notified me of rent increase then acted like it was my fault. Was very condescending with me and I have been a loyal customer! Talked down down to me for no reason for their mistake. I will never go back there ! I don’t ever right reviews but he was so rude that I had to!
Erich Z
January 20, 2018
I just dropped off a U-Haul and trailer today at this location for the second time after making some trips from Florida. I have dealt with Hannah both times and also dealt with Hailey, their newest employee to my knowledge. Both ladies were very friendly and made the process easy and painless. They provided a decent move in rate for a temporary storage as well. I will continue to use this location when needed. Their front office is very clean and presentable too. Very impressed!
Ken Weeman
September 23, 2017
Very well maintained. Staff extremly friendly and helpful. The manager Justin does what ever it takes to solve your problem and always with a smile.
tracy willis
September 7, 2017
Rented a truck online for the holiday. Spoke to no one, but all went smoothly and on time. Recommend to everyone!!!!
Mayur
August 28, 2017
Yoss
August 14, 2017
Plenty of space with good prices
Caitlin Litteral
August 10, 2017
Caroline Norris
August 8, 2017
The place has the best Customer Service in Winston-Salem! You guys are the most helpful sales team I ever seen .Justin your are awesome with your staff and with your customers! You are well spoken,well groomed and this said's a lot about the company. I will recommend everyone I know to this place. Continue doing an outstanding Job!
John Faircloth
August 7, 2017
After a day of moving , I was a complete jerk to the new owner/employee (?) of the storage units. During my rage, although I did apologize, I appreciate this person working with me to diffuse the situation and turn around my day too. Excellent efforts!
Sally Mir
July 17, 2017
Lockbox is the only place I found in town that has moving boxes suitable for holding art. The young man who helped me was extremely nice, giving me information over the phone, and then helping me load the boxes into my car. Their prices for boxes were reasonable, too! I didn't use their storage facility, but I got a quick look, and the area was spotless. I'd go back in a second!
Maria Holbein
November 8, 2016
Friendly staff, well-lit, conveniently located and helpful small business resources like laptop stations, free WiFi and a full service conference room when I need them
Deborah Hall
October 31, 2016
Melanie Gray
June 3, 2016
Great place! Staff is great! Very clean. :)
ayyaz qureshi
June 22, 2015
I have an extremely bad experience.They try to double bill you and try to mislead you when renting the unit,\ ayyaz qureshi
