Reserve a Unit
10 feet by 10 feet Storage UnitMedium 10'x10'*
plus First Month Free
10 feet by 10 feet Storage Unit10'x10'* Storage Unit
- Outside Drive-Up Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
3344 Morse Rd
Columbus, OH 43231
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Pay Online: Our facility accepts online payments to save you time.
- Deliveries Accepted: Have items sent right to our facility to save time and hassle.
- Indoor Parking: If you're concerned about exposing your car to the elements, our indoor parking should be right up your alley.
- Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
- Handcarts/Dollies Available: You'll find everything you need to get your belongings from your vehicle into your unit.
- Around-the-Clock Video Recording: Video cameras are placed throughout the facility.
- Free Move-In Truck: Enjoy a simple, affordable storage experience by moving your things in a free truck.
- Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
- Storage Protection Plans Available: Breathe easier with our SureSmart Protection Plan.
- Military Discounts Offered: In recognition of your service, we are happy to provide a 5% military discount to active duty military at move-in.
- Moving Labor Assistance Available: Pack up your things and have SML's moving and labor team move them for you.
Columbus, OH 43231
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Lindsey Pitzer
July 3, 2024
Catherine Mayfield
June 26, 2024
Jennifer Castellanos
June 26, 2024
the rep that assisted us a year and a half ago, made sure that we got what we wanted. when we were ready to move out, we did it on out of a business day. I called the next day and it was closed.
Adrian Michael
June 20, 2024
I only put one star because you have to put at least one star to start this. the lady that works there, Fanta, is so rude and doesn't care about the customers one bit. almost $10k worth of tools and some very sentimental things was stolen out of my unit and she shrugged her shoulders and said 'it's not cube smarts problem'. they broke in through the hallway ceiling and into my unit cause everyone's unit is exposed from the hallways.
Raabia Foggie
June 8, 2024
When I arrived to finalize my reservation and rental agreement the doors were locked. Someone eventually came to the door and she told me she was on her break and to come back in 30 minutes. I was on a time crunch and didn’t have time to wait, so she told me to finalize my rental online through the app. Very unprofessional, but the storage space itself is clean.
Jimmy Mckay
April 16, 2024
A glass top was broken when I opened my storage unit
Cyndi Enochs
April 10, 2024
I have had a unit at CubeSmart for 6-7 years.. The new manager was very nice. I would have to rate my current experience a 2.5. The unit & the building interior is extremely dirty with leaves & debris coming in through the back of the unit. I am very concerned that my possessions will be damaged.
Carmen Alston
April 5, 2024
Manager was professional, informational and assisted us with making the right decision on which unit would b best for our needs
DeAnna Climer
April 5, 2024
Been using them for over a year, not too happy about the fluctuating price going up and up but we have no choice on that, overall I'm happy with their services though.
Mobedda
March 10, 2024
Kwabena Okyere
March 9, 2024
The manager on site Fanta was very nice and explained things very well to my understanding. The place is nice and clean.
Diana Santo
December 3, 2023
Mike was friendly and completely thorough when explaining our contract.
Vivian Bloch
November 29, 2023
I paid to have a “climate controlled” unit, that was a joke!! All it was , was a storage unit not directly exposed to the elements of the season. I had to throw out several personal items-some which held a sentimental value-due to mold and mildew. My other issue was the storage door. I had to battle, each time I was there, keeping the door open. I made the manager aware that the door was not remaining open and his only solution was to change units, which was not possible for me. The manager would not negotiate to right the situation. My last issue was the continuous price increases. The rate at which they were increasing was ridiculous. Upon asking what the increase was based on, the answer was “when our rates increase, your rate increases”! I asked, being that I have a faulty door and have to fight with it to remain open, can I have a reduction in my rate? The answer I received was no. This place was unapologetic. The aftertaste was them more concerned with the money rather than working with their customers. I was happy when I was able to move my items so that I did not have to deal with this company.
ciaunni reyes
November 12, 2023
Rent goes up while service hours decrease, making use of the unit unnecessarily difficult and tedious.
Donna Jordon
September 29, 2023
Wish I could give zero stars. Our unit was broken in to while we were out of the country. Site management could not or would not communicate via email and photos. We had to wait until we returned to the US almost two months later to review the condition of our belongings and to try to catalogue what we'd lost. BTW, the value of what we lost was well in excess of the basic $2K of insurance offered. Site management customer service was cold, impersonal and lacking in empathy. We asked for some consideration on the two months of rent for our violated belongings. And we were told simply, "No". Not even making a pretense of going to bat with Corporate on our behalf. The site manager could not be bothered. I believe the facility's "No Contact" method of renting - specifically, of leaving a cylinder lock is a vacant unit - helped the thieves carry on their effort to steal all of our belongings over a course of several weeks. So, we are leaving due to 1.) Poor site security; 2.) Disinterested site management with poor customer service skills; and 3.) A corporate rental policy that allows access to units without having renters identifiable to management.
Miracle P
September 21, 2023
Absolutely would not recommend at all!! The price was absolutely ridiculous for the size of the unit I had! I paid nearly that same amount for a unit 3 times that size, so I wasn’t amused at all! I wish I could have gotten my stuff out sooner, because I wasted so much time and money
Lo Stone
August 26, 2023
Easy, affordable, great customer service
Alisha Coy (TheGameNinja94)
August 9, 2023
I would give this place zero stars it possible. I was paying a decent price for 5 months, I wasn't ever late on a payment. Come the 6th month they hiked my rent up 63% due to "keeping up with the price of the market". There's no reason for that. That's not how you maintain a good customer base and get people to recommend your company.
Steve Merritt
August 7, 2023
C K (Gdcurren)
August 1, 2023
Access was amazing, the man I worked with made the entire process simple and straight forward. Very kind and professional
Benjamin Diesel
July 7, 2023
Customer Service: Poor Facilities: Moderate Price: Reasonable.... at first. Facilities and grounds are acceptable. Their climate control isn't the best we've experienced in the business. Overall a decent storage place. HOWEVER, be wary of the way this company conducts business. They raised the rate our monthly rate by 63% as soon as summer hit. We went in to discuss the unusually high price hike and were met with runaround excuses and corporate responses. I understand price hikes happen, but 63% is just absurd. At the end of the day, this is a month to month rental, and they WILL exercise their right to raise the monthly rate and aren't willing to compromise in order to keep your business. Keep this in mind when deciding to store here.
Ranauda Muldrow
June 13, 2023
The prices are ridiculous!! The Office staff is awesome!!!
Serena Bell
May 18, 2023
The store manger (mike). This was my 3rd time back at cubesmart on mores rd Columbus Ohio. And every time I was there mike has been the manger on site. I like the fact mike is always there during open hours. And if you needed anything he took care of it. Mike made it very pleasant and comfortable to rent a storage from cubesmart. It’s always clean and I felt my belongings were always safe there. I had no problems all 3 times I have been with Cubesmart. Thank you Cubesmart again.
kevakev11
April 14, 2023
The guy was great! He very attentive and answered all questions asked
Kish Scarberry
February 27, 2023
Online renting was super easy and convenient!!
khatana Sab
February 17, 2023
Courtland Dudley
January 29, 2023
Lonnie Ray Hannah
December 29, 2022
My friends bought a unit on an auction site. Great finds and amazing staff
Mei King
December 19, 2022
We moved out of storage unit on 8/27, but had already paid for Sept rent. I have been trying to get our Sept rent back, and to date, they still have NOT issued the refund. I always have to call back to see about the refund since the manager Mike doesn’t do any follow ups with the customer. The answer is he’s reached out to HQ, and waiting on them to see where my refund is. Poor customer service. Why is it taking sooo long to get my refund? I can’t call HQ myself; always have to go thru Mike. It’s been 3 months and I’m still waiting on a refund. PLEASE ISSUE MY REFUND or I’ll contact Attorney General.
Kayla Johnson
November 2, 2022
I would never recommend this place. The manager is a complete arrogant person and has smart remarks.
Juan Chavis
October 27, 2022
I didn't feel like i was respected or my storage needs where handle
David Stewart
October 27, 2022
Judi Jemson
October 21, 2022
Mike, the manager, was very professional and kind and helpful. Had you not raised the prices continually from $80 all the way up to $141 in a mere 2.5yrs, we'd still have two big units with you. Hopefully we can stay with you without even more quick and sudden increases.
Nathaniel Galloway
September 13, 2022
Louis Cahn
September 5, 2022
Samantha Griffieth
September 4, 2022
I’m very disappointed with CubeSmart. My husband and I rented out a 10x10 climate controlled storage unit. 5 months in they raised our rent rate by $40. When I called customer service they transferred me to the site where I was hung up on. When I called again, they told me they sent out w notice to us in June via mail of the rent change (note it says in your lease they can change your rate at any point as long as they provide 30 day notice) low and behold we NEVER even got wind of this notice, nothing vial mail or email. I was told someone would reach out to me and never heard from anyone. We ended up moving our stuff out yesterday. I do not recommend using them at all.
harold davenport
August 30, 2022
This place is clean and secure !!!!!
Mac Pearson
August 25, 2022
Whisper Wyatt
August 15, 2022
Deej Bonner
March 15, 2022
Friendly staff , great benefits and affordable
Anita Kelley
January 31, 2022
Britney at Morse Rd CubeStorage was polite, answered all my questions and friendly… She got us the best deal for our money. I highly recommend that you look here before looking elsewhere as far as great deals are concerned.
Danny Fisher
January 28, 2022
Wesley Barnes
January 12, 2022
Pretty decent even though my rental monthly price went up al.ost 12 bucks after about 3 months invoice hit my email cost had increased no viable reason given
Steven Neece
January 2, 2022
Not that bad of a place secured and clean
Andrew Sukkii
December 16, 2021
Nikki Cunningham
November 23, 2021
I couldn't get in my storage at first. I called a number ,she walked me through it. I appreciate and thank her so much.
Cornelius Nicholson
November 1, 2021
The presentation was very informative ??.
Michael Trotter
October 17, 2021
Store Manager was very helpful and personable to my situation and needs.
Shelly Schmidt-Franklin
September 20, 2021
Kita R
September 13, 2021
They’re management team earned them this horrible review!! Michael the store manager/GM & Monica the district manager are horrible at communication he’s nonchalant and doesn’t seem to care and Monica might as well be a ghost with an answering machine because I’ve called her for over a month and still nothing!!! Moving my things out ASAP!!!
Apostle Dr Gregory Wright PHD
September 6, 2021
Too smart customer service is impeccable, very kind respectful and graceful was this lady. But my unit was so hard to find and halfway in of course they are full to the capacity so somebody going to have to walk out of the norm and it happened to be me
Kenneth Mzrshall
July 25, 2021
I helped my niece get her furniture out of storage and all her items were mildew. She had a climate control unit and the unit seems to have had a leak. It was very disappointing, I just hope the insurance pays for the damage ??
Angela Jett
July 15, 2021
I was a customer for years and then we fell behind during the pandemic. I tried pay what I owed online, but they said I had to pay in person or over the phone. When I tried to call no one ever answered. I wasn't able to drive up there, especially not know if they were even open, so I kept calling and leaving messages to have someone call me back. I even called customer service and he left a message on my behalf as well. Long story short, the payment kept increasing, no one ever called me back, the unit was sold... I would expect for them to try harder to collect their money from someone who was eager to pay it off, but the only person who could take my payment (the office manager) didn't seem interested. I doubt they got much for what was in there anyway. I think it would have been in their best interest to keep me as a customer.
Jeanette Hope Davis
July 12, 2021
Mike was very nice ??And kind
danita taylor
July 4, 2021
Tiffany Malone
June 10, 2021
Kristina M
June 10, 2021
They don’t Prorate their move out and if you paid late~ they blow your phone up..!
Kathy Marie
May 15, 2021
Easy access,wonderful management and great price.
Paul Kincaid
April 25, 2021
Cristian Varvas
March 24, 2021
Shark like company. They increase their rates every couple of months, pushing customers to move to another place to keep lower rates. They do not value old customers.
Stephanie Locsey
February 6, 2021
Cleanest, best managed storage in Columbus.
Gina Stringer
January 29, 2021
Shalom World Outreach Ministries Inc. Religious org
January 3, 2021
The staff, security and the cleanliness of the place
Wanda Millner
January 2, 2021
Clean, convenient and very nice staff.
Amy Devore
January 2, 2021
I have had no problems with my unit. The price has gone up many times over two year span.
Roxie Mosley
December 28, 2020
Tera
December 11, 2020
Mike gave the worst customer service I have ever received when I visited this location. He could not even give me any clarification about questions that I had. The location was dirty and two people were not wearing masks as they talked about their units having bed bugs.
Hela Tigorti
December 4, 2020
Larry Lewellen
November 26, 2020
The staff member and manager who helped me were unbelievably courteous and helpful compared with other storage places I've used. Very clean and modern facilities as well!!!!!
Ed Braughton Iii
November 1, 2020
Customerservicestickler
October 11, 2020
It was very clean and great accessibility.
Scott's Randomness
September 17, 2020
Great people, nice clean and friendly facility, water tight storage units
Brian Saunders
September 13, 2020
The ladies who work here are awesome!
Charles Mosimah
September 12, 2020
Great customer experience. Mike is very professional: he answered all my questions and clearly explained all available options. Cubesmart is affordable and clean. I strongly recommend Cubesmart Self Storage.
John Kingsley
August 10, 2020
Easy access to storage, clean environment and friendly office managers to ask questions.
Claudette Samuels
August 5, 2020
easy to work with. good price initially.
Jeff Voigt
August 3, 2020
Friendly staff and convenient location
Warren J Schmidt II
July 25, 2020
Prem Kumar
July 20, 2020
with in few minits i got my cube smart storage ( with in no time) not lot of documents this and that.. really grate..
Joshua Good
June 24, 2020
Safe secure location and a very friendly staff. Use of truck was great
Melissa Barr
June 20, 2020
Mohammed Dirie
June 18, 2020
I would not recommend to anybody
doneedria jones
June 14, 2020
Miles great and very understanding
Melinda Kincaid
May 20, 2020
Donald Gatewood
May 19, 2020
Hate
Julie Gregory
April 27, 2020
Just say NO to cube smart. Update: I moved from cube smart after my 107.00 storage unit was raised to close to 300.00 a month--for a 10 foot unit.i wrote this review when it was 230.00 and they pushed it up yet again. This company is one of the greediest storage centers you could possibly fall victim to. Not only will they raise your rates every time someone else moves out of their own storage unit, but they will charge you exorbitant "late" fees on the 2nd day it's due. They don't take payments over the phone, and most of the time their office is locked so unless you can remember your exact to the penny storage fees, you won't be able to leave a check in their Dropbox. The only alternative is to call their 800 number and wade through a litany of voice prompts to try to find someone who will then look up the amount you owe. If you cant remember your storage unit they cant take your payment. This is the best way for cube smart to make sure you're A-day late or even an hour late so they can charge you a $40 late fee! Our company rented a few storage units and at one point was spending $600 a month with cube smart. Do you think as a long term renter we might get any break or be rewarded or treated as such? Nope. This company has raised the rate of 1 of our smallest storage units over 00% since we 1st moved in. 100% folks! That means that a storage unit that cost a $100 when we rented it now cost $230 a month! Its supposed to have electruc but has none. Cube smart will not discount for lack of electric but instead hikes the rate up every other month. And this is all because when people move out of the other units, cube smart makes their existing renters pay, in turn screwing their long term renters.They are an absolute sham of a business and they really should be ashamed of themselves. Having their office door locked, not being available locally by phone to give you the amount due and not accepting card payments over the phone make it difficult for folks to pay on the exact day due. You could sign up for auto pay which then you wouldn't notice the constant amp up of their fees based on OTHERS moving out. Well after being a trusted client for 3+ years we are done with Cube Smart. The utilities won't disconnect during the shut down. The mortgage co are allowing grace on payments. The typically greediest of the greedy have made allowances due to the shut down and how difficult it is for people to get out. But not cube smart. Not only are their doors locked consitantly but they are right there on the hour to charge you a 40.00 late fee if your even a day late on your storage unit. They did this to me this month and last. Cube smart you are asking for a class action suit: make it impossible for people to pay their bill, hike your monthly fees, not staff your phone or office and charge a 40.00 late fee all during the virus when it's difficult enough for people to drive places to make in person payments. Cube smart you truley suck. Just don't give these greedy bstrds your money. Anyone moving out of their units will cause cube smart to overestimate the value of Your unit and they will hike your rate without notice. $100.00 to $230.00 in 2 years = criminal.
Emily Hess
April 15, 2020
Sandra Strong
April 10, 2020
Friendly, efficient, and very professional! Quick and pleasant experience.
Charmaine Campbell
March 14, 2020
Salim J.
February 13, 2020
We keep our personal belongings at this location, and the service is nice. It's an keypad entry so your stuff is secure. From time to time we may make a late payment a day or two late. They do a good job with sending us reminders. We haven't had any complaints and have been with them for a few years.
ahmedmohammed248
February 12, 2020
dave duvall
December 16, 2019
Steve Bernstecker
November 29, 2019
Queen B
November 25, 2019
Ann Cooper
October 7, 2019
***update finally a resolution to all the issues with this particular store, Monica has gone above and beyond to rectify all issues and create a workable relationship between customer and company. We appreciate her honesty in accepting that the ball was dropped and we accept her gesture to make it right this is the cube smart we know and we love it shouldn't have to come too bad reviews to get a company to have great customer service... This store has Repeatedly let our family down over the past 6 months, as soon as we can we will be moving our stuff to a competent and professional storage facility. Started one month after we moved in we noticed water we were informed someone would be out to repair it nothing we waited n waited we are living between 2 states and they knew this we can not always be on site so we added their insurance on our unit plus purchased our own outside insurance we come back and new manager is there and was not informed of any issues we then notified the new one n sent pictures of water we were then told to file an insurance claim n put a tarp over our stuff . We did but when I spoke to insurance they said because the company had been informed of the issue they will not cover damages because nothing was done to prevent it..we informed new manager they told us they would correct the issue and to check back I called several times n they said they we're working on the issue I came back to the unit from another state again and nothing had been resolved gutter still damaged roof still damaged and water sitting on the roof of our unit, new manager #3 again had no idea of the issues she herself took pictures said she would notify the appropriate people she again said put a tarp on it and contact insurance I advised her we did that before she said well at least put a tarp on it we will get it fixed within the next week or so.. two weeks went by more rain more water inside the unit we notified her again that we are still getting water took pictures gave her pictures she took pictures said pls put tarps on your stuff and we will credit you one month. I then contacted corporate and instead of calling me back they just reserved a new unit call back left me a message said move in you have one day and you'll have to come in and sign new paperwork and pay for the new unit my old unit set up on auto pay so it was already coming out I told her there's no way we could get it done in one day we live out of state and travel back and forth I called corporate again district manager called me said no take all the time you need you can use the truck we have on premises you'll be credited and you won't have to pay anything for the new unit. I explained that our unit was already set up on auto pay and already came outshe advised us that we would just get a credit and a transfer set up so no money would come out so on the 5th we showed up sign the new paperwork new manager had no idea what was going on said she can't give us a credit now because the district manager doesn't allow it. We move the unit in one day by ourselves because she was not made aware that we were allowed more time or made aware that we could use the vehicle wanted to charge us $39 for 4 hours so we walked it from one unit to another with two dollies. upon moving we discovered after we put all our stuff inside the new unit the lock was broken manager on duty said I don't know what to tell you that's the unit they said to put you in she said you'll just have to move again or leave it the way it is we can't lock our stuff this way my husband said fine how do we get a new lock she said I don't know unless you can take the old one off the old unit and put it on your new unit so now my husband is there maintenance man. This is completely unacceptable from a company and considering I've been with CubeSmart for 10 years in several different state this is the worst CubeSmart I have ever dealt with three managers in 6 months and a district manager who has no idea what's going on with her company.. worst ever do not use CubeSmart on Morse road Columbus Ohio
Jessica Chasteen
September 28, 2019
Patsea is amazing. Affordable and nice facility!!
Stacie Ricoh
September 8, 2019
Mary MCCOY
September 5, 2019
Kevin M McCarron
September 3, 2019
Patsea was on duty when I needed her most: Labor Day in the mid-afternoon. She was unfailingly courteous and patient. I couldn't have asked for better service.
Richard Hammond
August 16, 2019
Staff was great !! Management not so much !!!
Brandon Roth
August 14, 2019
My experience with CubeSmart has been good so far! The day I scheduled to move my items into a cubesmart storage unit I was super late, and showed up right before they closed. Patsea, the manager went out of her way to help me with the paperwork and finalizing my storage unit rental. Very please!
Denise Jackson
August 4, 2019
Yaika Hicks
August 3, 2019
Patsea was great. She was a great help. Loved her personality.
Gordon Belin
July 26, 2019
Katharine Helmer
July 18, 2019
Affordable, clean, and you know your belongings are secure. Staff is great!
Justin Johnston
July 14, 2019
Patsea the GM was very thorough and explained everything clearly b
vinicius bezerra
July 2, 2019
Meemee Taylor
July 1, 2019
Big spaces, but cheap prices
Hallie Fetterman
June 23, 2019
Spencer was so helpful! I was running tight on time and he stayed to make sure that I was all set to move into my unit. I would definitely do business with this location again!
Ivan Betancourt
June 12, 2019
ROMMY TORRES
May 29, 2019
(Translated by Google) Very good (Original) Muy bueno
Nikya Smith
May 28, 2019
S Douglas
May 23, 2019
Mel made my move in experience great and she's very welcoming when I go into make my payments.
Ron Walker
May 20, 2019
Reasonably priced. Clean facility.
Jim (Jimbo)
April 27, 2019
Melanie, the manager at the 3344 Morse Road Cube Smart location did a great job for me. Professional, knowledgeable, and gave me all the information that I needed to make a decision on storing my belongings at Cube Smart. Frankie Meyers did an exceptional job of checking me in and helping me to get started with my storage location, locks and all and I have never used a storage unit. I want to thank Melanie and Frankie for a job well done. They really couldn't have taken any better care of me. I'm a new storage customer and I happy to recommend Cube Smart to everyone. Thanks so much again. You removed the stress I felt about storage! Jim R.
Keisha
April 12, 2019
Melanie was awesome. She was very helpful and went the extra mile to help. The unit was clean and the truck we borrowed was free and only cost $6 to fill up. If you need a storage unit, call Melanie. She will get you ?? % together.
Damon R
March 27, 2019
Senetech, Inc.
March 27, 2019
Steve Giuricich
February 22, 2019
Clean place very expensive
Maher Attia
January 19, 2019
Michele
January 3, 2019
Staff is awesome and cut me a super deal spur of the moment-- don't bring a lock just buy theres-- it doesn't take combination locks or regular "loop key" locks...the ones they have on site are like 6-11 dollars ( i know i can't remember and would rather tell you more than less so you are prepared) and they are simlar to the ones you see on cash registers but bigger-- you keep the lock when you leave the storage place too
Stephen Gray
October 22, 2018
Great location. Decent prices.
Maria Isabel Rocha
September 14, 2018
Benjamin Barnett
August 2, 2018
Kelli Kersell
July 5, 2018
Yussuf Mahat
June 22, 2018
I had a bad experience with my unit (climate controlled unit). It rained and it flooded and NO HELP AT ALL. Informed the staff about the problem multiple times and 4 weeks later nothing happened and is about to happen. I am paying for the unit that is of no use to me. Overall, the staff in the office are very friendly but they couldn't help out.
Melanie McGuire
May 21, 2018
Super easy to get started. Friendly staff. Clean area.
Shyann D
May 5, 2018
Super helpful and patient associates. The storage unit is clean and bug free, my climate control unit is especially in good condition, highly recommend!
AN Tampa
May 3, 2018
Lady at the reception was extremely nice and helpful. Showed everything including changing the locks herself. Very clean facility.
Theresa Cook
April 3, 2018
MsDrealuv
March 23, 2018
Tammy Terrell
March 21, 2018
Had a Wonderful Experience with Ms. Thelma, she was very warming and welcoming, like I known her forever, she made my decision easy, and provided me with everything I needed to do to storage my very valuable items. She is a awesome representation of Great! Customer Service.
Candy_ Latrice
March 1, 2018
Cody Parks
February 5, 2018
Super easy and quick process. Both ladies working there were extremely nice. The first month was free, which helps, because you're still buying some furniture covers, and there's insurance and an initial fee. That being said, they could have charged a million dollars, and it still would have been an overall pleasant experience. I was very surprised by the experience.
Patsea
February 3, 2018
Cynthia Rose
January 25, 2018
Shannon Henize
January 12, 2018
Izzy is a most helpful, pleasant, and friendly associate. The location is secure and immaculate.
Lisa Palmer
November 15, 2017
Izzy was professional and accommodating and explained everything we needed to know. The facility was clean and orderly. Overall a very good experience.
Fredrika Kagai, GRI, SRS, CNE
November 14, 2017
Izzy (store manager), was a big help! Her customer service was great and she helped me find the best unit for what I needed.
Prettyfly Rulers
November 12, 2017
Russ Carter
November 11, 2017
Wendy Barber
November 5, 2017
Thelma is awesome!!! Actually she deserves a 100 for 100% satisfaction!!! I had gone to an appointment previously this morning at a competitor and in one day the price had gone up by $60+ on a unit that I had reserved by computer. Consequently I walked out of there very angry and started making calls. I reserved 1unit at CubeSmart and the gentleman at their corporate office was very helpful, but not as helpful as Ms. Thelma on Morse Rd. Thank you so much for saving my day and making my move much earlier!!
Stoned Reverend
October 31, 2017
Liz Rambo
September 30, 2017
I went into CubeSmart only two days before my planned move. I met Izzy whom treated me with a warm friendly smile. Izzy took me out in the extreme heat to show me units. Izzy listened and knew exactly what I was searching for. The entire rental deal was quick and painless. I feel that my belongings are in a good convenient place. I definitely will recommend Cube Smart to my friends.
Ed Temple
September 16, 2017
Easy to use.
Tim Hudson
September 9, 2017
Ron Mervis
August 30, 2017
Izzy is a terrific manager. The location is safe and secure. Izzy made sure that I got a unit that was appropriate for the size of my belongings and the price was reasonable. I would use them again in a heartbeat. It was an excellent experience.
Stefon Lowman
August 28, 2017
Izzy was the absolute best to work with. Will definitely use again
Deandre Bush
August 17, 2017
Great
Taylor Fante
August 2, 2017
Breeanna Brower
July 31, 2017
My boyfriend and I had a really pleasant experience with the customer service reps at CubeSmart on Morse. We reserved a unit online through another website and they quickly followed up and let us know it was being held for us. When we went to sign the paperwork and move things in to the unit, they helped us get a lock for it, set up our pin code to enter the premises, and we overall just very sweet. It looks to be a clean facility (landscaping and as far as the actual units go). We've had no problems with the gate. They let us know about the "free" moving truck (not actually free, but it's only a ten dollar fee and you have to fill back up the gas tank, which to me is still a great cost). The storage lockers themselves have pretty high ceilings and you have the option of a climate controlled or outside locker. The only downsides I see: - There is a standard fee for insurance for the locker which we weren't told about when we reserved it online. - It is located on Morse Rd, which is pretty busy. Trying to turn left out of the place is difficult because it's 4 lanes of traffic (potentially more depending on where you need to go) that can be really hard to time it right, or it's just plain impossible during the busier times and you have to turn right when you can and turn around somewhere. Obviously though, this is something they can't help. I appreciate the great service we received and am happy to rent a storage space from this location.
denise watson
June 29, 2017
Brenda Mellett
June 20, 2017
Staff are exceptionally friendly and helpful.
Jason and Amanda Paragon
June 19, 2017
Facility was the right price and location. The manager, Izzy, was great. Only reason I didn't give this facility a 5 star rating is carts are hard to find and it is a bit of a maze to navigate. Would be nice if they gave a map or color coded system to make it easier to find your storage unit. Overall great experience. Cube smart will be my first place to check for storage going forward!
Shannon Landrum
June 7, 2017
They were very nice and helpful
John Bowmen
June 3, 2017
Zach Farris
May 5, 2017
Their phone line does not work
Amanda Sage
May 5, 2017
Clean, safe storage facility. The staff was helpful and friendly and I never ran into any access issues. The price was very reasonable.
Theodore Atanga
March 23, 2017
marc shepherd
February 20, 2017
I have rented here many times, and the experience has always been great. Very friendly, know what they are talking about, and never an issue.
Faye Smith
February 4, 2017
Jon Gentry
January 31, 2017
Patsea and Izzy were amazing! They were able to accommodate my needs for a storage unit on such a short notice due to moving. The rate for a month was cheaper than what I would need to pay for a rental truck for 3 days. Overall I'm satisfied and would definitely recommend this site for your storage needs.
David Wynn
January 7, 2017
Best storage in town
Eileen Pace
October 21, 2016
The most helpful, kind and considerate storage facility that I have ever done business with. I will always store my stuff with them .??
Andrew Fellure
October 20, 2016
Great service, and Izzy is very friendly!
obinna “beanz32” anyadoh
October 6, 2016
I came in off of morse rd and had soo many issues trynna find a storage unit for my motorcycle.. i came into store 0853...and i met Thelma and Izzy,and they MADE MY DAY!!! I got everything taken care of and they were both GREAT!! Laughing and smiling and made me feel great about getting the storage unit!!! #NORTH SIDE RULES!!
Monica Lashaun
September 12, 2016
The gentleman who did my paperwork was very nice and he got me in and out of there in no time ??. He explained my discount, payment due date and all I need to know. He was very professional . The units are very clean and I have already recommended some people to the storage facility
Art Creations by 1 Creative Direction
July 18, 2016
This was my first experience with renting a storage unit and they made it very easy. The facility was clean and very well maintained. I made a really good choice and would definitely use them again if I need storage in the future!
Reaunna Smith
June 26, 2016
From the first time I purchased my storage every employee at this cubesmart has been amazing. The GM Tim has been a true blessing to my family. I would definitely recommend this location to anyone. Especially if your in search of clean and secure grounds, great customer service, and their willingness to work with and help those who walk in their doors.
Matt Ward
June 25, 2016
Tim was awesome from the moment I walked in the door. He greeted me promptly and finished working with the customer in front of him quickly. I was already wowed by his professionalism then he gave me a free pack of gum! Units are clean, well lit and secure. Price is very good as well. Got a 10x10 unit which was big enough to fit a nearly full 16 foot moving truck.
Andrew Elsasser (Drew Thomas)
June 4, 2016
Tim was very helpful and went out of his way to make sure we got the best unit to accommodate our needs. We often see him out and about on the premises which is reassuring because that means he is not sitting around in the office all day, which makes us feel reassured that our stuff is secured and watched. Great location on Morse road, just past Sunbury road and Morse.
Sandy Dail
May 14, 2016
So far I have had an excellent experience. Staff was friendly, place is clean. Reservation was made online and a call back on the same day to confirm my reservation. Prices are a tad higher then other storage units but based on reviews and services the storage facility offers, its worth the tiny increase. I have no worries about leaving my hhgs in a storage unit at this facility.
Amanda Brown
May 14, 2016
They were great...
JustMee B
May 4, 2016
Jason Pine
May 3, 2016
Theresa Pennington
April 26, 2016
I moved here from South Carolina and found the best prices at CubeSmart. Tim was great and took the patience to show me multiple units so I could find the best one to suit our needs. I would definitely recommend CubeSmart!
Julie Joell
April 22, 2016
I absolutely love the clean crisp interior units--and they have electric--and they are first month free. The office is big and comfortable and Tim is a gem. I stopped in as a recommendation from someone who rents here and I ended up renting on the spot because of how clean this unit is. I moved my old unit here and have set my new unit up as an organized exterior space for my off season items and home goods. The interior units are bone dry and I know I won't have any issue with dampness or odor as I've had with other storage facilities. This cube smart even has a moving truck that they allow you to use to get your things moved in. They are a cut above. I'm coming from public storage ( orherwise known as Piece of Shite) where the corporate office raised the rates consistently without telling you. My rate went from 90.00 to 135.00 in several rate hikes that I wouldn't know about because I was set up as auto bill pay. The P'S staff always ask to set you up as auto pay so you won't notice these price increases. This isn't the way to keep your customers. So I moved to stor all on 5th and while they are very nice I felt the price was really high for a unit that had no electric no light and the traffic getting there was a drag. All the reasons you hated your last storage facility for you wont find here. The Morse road location had a great price on a huge storage unit, has electric, is temperature controlled and is super clean. I love it. And they have a selection of full size candy and gum on the front desk that is free for their clients. Instead of keeping my extra stuff in boxes and totes I've been inspired by the space i rented at CS to utilize shelving and closet racks to store my stuff. It's like having an extra apartment to keep your nice off season things.
Leah Hout
April 18, 2016
I have used this location twice now and both times went great! Izzy and the lady who helped me check in were just as awesome as the first team that helped me. I chose CubeSmart not just for the price and convenience but also because of the good reviews online. I can say they met and exceeded my expectations. I am very pleased.
Tina
March 29, 2016
Mr. Jones was very hospitable and patient. I really like this facility.
Tyler Middleton
March 12, 2016
Thorough and friendly service. Thank you!
Marcus Hart
March 9, 2016
After trying at a different company who had hidden costs, I stopped at this location just before the closed up and even though I apologized for coming in so late they were super nice and polite and took care of me pretty fast and in a hurry. Thank you again!
Lalas Asamoah
February 18, 2016
T. Jones was very friendly & took the time to answer & explain to me the discount & the promotions that is going on. he even asked me to do it only to get another 15% discount online. One of the issue i have is that we cannot bring our container to load at the premises. is an issue to me even if you have a large numbers of stuff to load to a container you will need to rent a truck from them or u-haul and move them to where ever your container is at. that bother's me because i have load a container at the premises before which made it easier for me and that actually prompted me to go back and rent from them again. (That was when it used to be Mini Storage) Either that that i really Love putting my stuff at Cube Smart.. The facility is Very Clean...
Mark M
January 25, 2016
Great knowledgeable staff and overall good experience setting up a storage unit. I felt the military discount was rather extensive to get though, most places an active duty Mil ID will qualify but here the unit commanders number and name as well as base address was required among other information. While I understand the need for this in today's society of people lieing for a discount it felt rather overbearing and extensive for a standard military discount. Despite that my experience was still great with the staff and I felt the unit was perfect.
Kenneth Sewell
January 17, 2016
When you get down to is, a space is a space....... although the competitors just down the road came with four legged rodents at not extra charge. The CubeSmart facility was the cleanest. However, the difference is in the people you have to deal with. These guys were easy to work with, helpful and friendly. I also have a big truck and the drive ways between buildings was nice and wide, they didn't try to jam in an extra row of buildings.
lloyd graham
January 17, 2016
Noticed this location was a new build 10+ years ago and have been storing my car here for 2 or 3 months in the winter every year, Usually they can offer a discount or promotion. It's been kept very clean and I like this location. Thanks Hal and Tim for the excellent and fast service this year in 2016.
