Reserve a Unit
10 feet by 20 feet Storage UnitLarge 10'x20'*


10 feet by 20 feet Storage Unit10'x20'* Storage Unit
- Climate Controlled
- 1st Floor Access
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.

824 E 12th St
Chattanooga, TN 37403
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payment Options: Skip a trip to our office by paying online.
- Deliveries Accepted: Have items sent right to our facility to save time and hassle.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- Handcarts/Dollies Available: You'll find everything you need to get your belongings from your vehicle into your unit.
- Around-the-Clock Video Recording: Video cameras are placed throughout the facility.
- Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.
- Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.

Chattanooga, TN 37403
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 25% OFF † — with a no - commitment reservation.
Hours:
Office Hours:
Access Hours:
Reviews of This Facility
Carolina Evans
December 28, 2024
Stephen Allen
December 22, 2024
Service was prompt, courteous employees, great value
tiffanie
December 15, 2024
Great experience with CubeSmart!
acidbabydoc
December 15, 2024
Such a relief! The last four times I dealt with Public Storage, it was just so aggravating. The offices are rarely open. There was nobody there to give me a tour. Reserving a rate online does NOT reserve the space. Tried to contact the office and was routed through India, then transferred to the local office and nobody answered. My local office did not accept cash. But by God, if you make a reservation online, they will call and email and text and bug the hell out of you for your business. CubeSmart was a huge difference. Large, secure building. Ample-sized parking lot for large box trucks. Ms. Sandy in the office knew exactly what size unit I need for my stuff. She gave me a tour of the facilities and was very friendly and informative. At the time, I did not have enough on my debit card and was able to pay in cash on the spot and start storing immediately. The whole process took less than 15 minutes (including the tour). So happy I found this place and HIGHLY recommend.
Tiffanie
December 12, 2024
Excellent customer service and very clean!
Brandon Carruth
December 7, 2024
Drove all the way here with a loaded down uhaul since I know I have until 10pm to enter the building. It is 6:26pm and I find this note. Now I’m forced to extend my uhaul rental for TWO days and take time out of my Monday to handle this then. Incredibly disappointing and I’ve only been at this facility for 3 weeks.
Jeff Nöh
November 29, 2024
lorane lorane 69 lorane lorane 69
November 26, 2024
They were very nice service was fast
Terri Holmes
November 25, 2024
Shift and courteous service. Place smells and looks great and Sandy was a jewel to work with. Thanks
Tina Wright
November 20, 2024
Christopher Mullan
November 20, 2024
Sandy was really helpful and allowed me to see the unit before I locked in the very reasonable rate. Thanks SureSmart and thank you Sandy!
Talishyon Armour
November 16, 2024
Very nice people and clean storage place
Anna Smith
November 16, 2024
great experience!! such friendly staff. i’ve rented here twice and would def recommend
Beryanid Serrano
November 15, 2024
Sandy helped me today and she was very helpful and had good energy.
Nan
November 15, 2024
Great customer service! Great prices, convenient location!
Lezlie Petronello
November 8, 2024
The woman who took care of me was great!!!
Angel
October 18, 2024
Money complaints were the random price increases after a few months of renting and that the motion lights would not detect my movement if it were inside of my storage unit bringing or removing things. There was no lighting inside the unit, so it got dark when the lights turned off and I would literally have to exit my unit and go down the hall so the lights could detect movement to turn back on.
Eloise Cooke
October 3, 2024
Sandy was very helpful and excellent in customer service. Thanks
Asha Allen
September 30, 2024
Sandy is AMAZING!!!! Made our move in super easy and pleasant.
Cheyenne Wallin
September 26, 2024
Staff was friendly and the place was clean However the price kept increasing significantly
Patty Shoulders
August 29, 2024
Friendly staff. Great location near campus. Reasonable rates. Can do most everything online. Very convenient! Thanks and will be a repeat customer next summer. Love not moving everything back and forth from campus.
William Proctor
August 25, 2024
Stephanie Brannon
August 18, 2024
Sandy is so friendly and helpful. She made the process of getting a storage unit painless and easy. Sandy was very accommodating and followed through with everything we discussed.
Debbie Bolen
June 20, 2024
Very easy to work with. Facility is nice and clean and safe.
Kevin
June 19, 2024
Chris Goodner
June 14, 2024
Julie Atherton
May 27, 2024
Clean, modern facility with very knowledgeable staff. Shout out to Sandy for her professional service and friendly communication.
ccquinnmd
May 25, 2024
Checked in yesterday and Mike was super friendly and helpful! He got us oriented and helped set up the lock. Super nice guy and clean facility.
Anne Richards
May 24, 2024
Rachel Hall
May 18, 2024
Friendly staff, convenient location, and secure storage
Joshua
May 4, 2024
Sandy was lovely and showed me some units I was interested in. Was a great experience overall. Sandy is wonderful with customers!
shirley pond
May 2, 2024
Sandy, the rep there is great! Very very helpful.
JoAnn Cooper
April 29, 2024
Sandy was super helpful and friendly. Hard to find good customer service these day. Thanx Sandy!
Karen Reed
April 27, 2024
Alexandra Garcia
April 2, 2024
The rates are great to lure you in but once you’re in, your wallet will keep taking a hit every few months as they increase the rent. Mine increased incrementally from $140 to $237 in two years. The same unit is available for $83.40 for a new customer only. Management said if I move all my belongings to an identical size unit on the premises, I can get the lower rate. They ask their loyal customers to hire movers to play musical chairs to negotiate a lower rate or stay and pay over three times the rate of a new customer.
Chris Sullivan
March 17, 2024
Great employees and easy access to unit!
Alice Suggs
March 15, 2024
Cube Smart on 12th Street is a very clean facility and have great hospitality.(Thanks Again)!
Shirley Holmes
March 8, 2024
A very nice young man and very helpful
holty1975
February 21, 2024
Robert Lewis
February 14, 2024
Good service, good communication. Great promotions.
Sam Duke
January 29, 2024
Went to finish putting my belongings in storage and I can’t access the building and the management is nowhere to be found. Maybe it’ll be fixed soon but I’m moving to another country tomorrow at 10am so this is very problematic.
Caleb Shoop
January 29, 2024
Although I was only planning to rent for a short time, Chris helped me arrange a unit for my sister and made sure to get me one nearby on the same row of units. He definitely went above and beyond and was able to answer all the questions I had. Thanks, Chris!
Gary Bensman
January 17, 2024
Jaylin Merritt
January 6, 2024
Great! The lady up front was very helpful and friendly!
AIA Chattanooga
January 3, 2024
Sandy got me situated . She was thorough, kind, patient, and funny. 10/10 !
Sarah Hedrick
December 28, 2023
I’ve always had a good experience here. My stuff stays safe and secure in a cool location, the staff is incredibly friendly and helpful, and customer service is just lovely. Chris has taken care of me several times and has always been kind and over the top with helpfulness, even shipping new keys to my house at one time. Thanks CubeSmart, for always keeping my belongings safe!
Amanda Davidson
November 28, 2023
Wonderful help and a clean nice unit. Good online pricing too
Joe Van Valey
November 17, 2023
Promised a lot and delivered nothing; had to dispute their erroneous charge with my credit card company because they never reversed the charge as they said they would and yes, I have an email chain to prove it.
Wes Ransom
October 30, 2023
Great price and easy layout.
Todd Merriss
October 26, 2023
Great staff, clean facility.
Boyd Buck
October 24, 2023
Units and facilities were clean and well maintained. Both Justin and Chris were extremely helpful. I am very happy we chose CubeSmart.
DeterminedJedi78
October 22, 2023
The manager Justin really impressed me with his helpfulness and showing me the facility. With the security of this place, I think it's one of the top choices to store your stuff.
LadyD Rodri
October 2, 2023
Justin was an amazing associate. He was very welcoming,nice and up front and transparent with me. Justin was informative on the do's and don'ts of storing our items in the facility. Overall, he was friendly and professional and would recommend using Cube Smart in Chattanooga, TN
Joseph Formisano
September 25, 2023
Okay, Hello everyone that's in a bind with moving. So I check out 3 storage places in the area, and the price list specials. So the 1st two were quite a jump in price. Cube Smart did add on insurance, you'll need it, if you don't have it. Just in case, who knows. Justin, at the 12th st facility, downtown Chattanooga, was taking care of me, great, informative and friendly man. We have lots in common, heritage, people, we've known, so small world. Cutting to the chase, my 10x10x8 ft. High unit was a total of $90.12 a month., others were $130.00 for a 10x9x8 high. Less space, more money. So, if you are in Downtown Chattanooga, go to cube smart, ask for Justin, and tell him Joseph from New York sent ya. Joseph Formi
Melissa Prawitz
September 24, 2023
Easy, great accessibility, clean
Brandi Andrews
September 23, 2023
Very curious and helpful workers.
Michelle Herndon
September 6, 2023
This place is amazing. I got my reservation, got my lease agreement within the two hours, and got my code pretty fast. The staff here is so helpful, communicative and great at their job. Since I had my own lock, they were so helpful and took it off my lease when I came in and showed them and told them about my lock. I saved so much money with them! I will definitely be back! Thank you guys for amazing service. I always have good conversations with one of the workers here too! He’s amazing! Thank you guys so much! I definitely recommend.
Sarah Landry
September 1, 2023
Was able to find good deal, book the unit, and get into unit all within a cpl hours, and after office was closed. Huge relief! Very good instructions, clean, and as described.
Connie Herrell
August 30, 2023
Excellent service, Justin was very helpful trouble shooting a set of forgotten keys. Quiet, cool environment. Great location!
Kristen Hutsell
August 22, 2023
Very clean and smelled clean. The elevators being over size for washer and dryer. The key paid was also never an issue and worked every time. I have no complaints at all.
Birna Jóhannsdóttir
August 11, 2023
Nice and easy to move in and out
Scotty Jones
July 21, 2023
The process was super easy, and Chris was extremely helpful in the main office.
Matt St. Charles
July 13, 2023
Bert Kuyrkendall
July 9, 2023
Anne Najjar
June 12, 2023
Quamekia Warner
May 15, 2023
Nice people and very clean reliable and reasonable I think they all deserve a raise.
Daley Griffith
May 4, 2023
Hailey was a doll and super knowledgeable!!! Great experience here, lovely amenities, carts for moving stuff in and out, and best of all, the cheapest out of all the storage units near me in downtown Chatt! Super quick and easy process- I recommend going into the office instead of doing the online rental agreement unless you’re completing the online agreement the SAME day you want your lease to start (lease starts on the day you begin & submit online application). Month to month rent is super convenient and perfect!
John Schenck
April 18, 2023
Great staff and location as well as cleanliness
Pam Sellers
April 16, 2023
Haley was so helpful. She thoroughly explained everything to me.
Chris Teasdale
April 8, 2023
Excellent service. Staff there cares and makes sure you are welcome there.
PsychoT1985
April 3, 2023
Good service and affordable prices
Jabin Grundy
April 1, 2023
Very professional and clean
Flying Paulo
March 31, 2023
Great service! In this day and age it is hard to get good service, and rare to get great service. I am blown away by the excellent, personalized service I received from both the site manager and the sales 800 number! Thank you CubeSmart personnel at 824 E. 12th St in Chattanooga, TN!
Marlon Evans
March 26, 2023
Very patient. Very professional.
Tisha Long
March 26, 2023
I don't know to much about it.i guest it is ok
Art Carroll
February 16, 2023
Cindy Lee
February 14, 2023
The lady at the front desk was very friendly and helpful. She made it easy. Thank you so much.
April Lass
January 29, 2023
The manager, Jill, was always willing to help in every way. Even though, it's in a bad part of town, it's very well lit, also police are always around. Very nice storage units
Elizabeth Bounds
January 26, 2023
I rented a 10x20 unit for three months, and it was great! We worked with Jill to get it set up, and she was quite helpful. Ending our rental was fast and easy, as well. I would definitely rent a unit here again.
Carolyn Harrigan
January 5, 2023
Helpful, informed, friendly staff. I felt a bit rushed to quickly complete and accept all their suggestions and walked out taking possession of my space several weeks before I need it. Had I stopped to realize that it meant extra $$ for the company, I would have delayed dat of accepting codes & keys. Oh, well. Overall very please with my experience with Jill.
Dari Taylor
January 2, 2023
Jill was so friendly and wonderful. She really knows her stuff.
Deb Masdea
December 29, 2022
Easy process to reserve online then complete the transaction on location with Jill when you see your unit. Most units are in the main floor so easy access.
Renea Pickett
December 4, 2022
Just a little slow and charge unnecessary cleaning deposit .but nice employees
Doug Wrinkle
November 29, 2022
Amber Williams
October 28, 2022
Chuck Mac
October 8, 2022
Very nice people
James Mclemore
September 19, 2022
Never been here so I don't know why Google maps said I have
Natalie Blanton
August 24, 2022
Highly recommend. Clean, easy to access, safe. Jill, the manager of the facility, went over and beyond to make sure we were accommodated and cared for. We were in a bit of a crisis with a difficult, sleazy moving company, and she stepped in and ensured our belongings had a safe, careful landing. She was communicative, kind, and earnest -- always there if we needed her. She is amazing.
Monica Eppert
July 31, 2022
The woman in the office was helpful. The units were clean and well lit. I felt I was safe every time going. I appreciated the extra security they had.
Sara Nichols
July 13, 2022
Juan Conner
June 27, 2022
I don’t even want to give them a star but to post this I have to give them one star
J. Thomison
June 19, 2022
Nice storage place
Jennifer N Holloway
April 24, 2022
Had an unfortunate thing happen and our truck keys fell out of our pocket and on the floor just inside the doors.. at 10:05 pm.. and the doors were locked.. after calling customer service.. and a short wait.. Carrie showed up to save the day.. So glad that she was willing to come out after hours and interrupt her evening to help. Need more people like her
Miriam Pinkston
April 23, 2022
Gary is great!
Kiara Dartis
April 23, 2022
This place is awesome! Carrie was nice and gave me every detail I needed! Gary was awesome too! Very clean storage place!
Anthony Thompson
April 22, 2022
Go Kristen and Carrie excellent service
Beyond Music
April 21, 2022
Carrie was extremely nice and she showed me to my unit. The units were very clean and spacious and very secure. Carrie showed me how to correctly locked the lock. She gave a lot of good advice as well and I will be coming back :)
Dallas Johnson
April 19, 2022
Carrie was super helpful! Great staff and tidy space.
Ebony Weaver
April 19, 2022
Olivia Evans
April 19, 2022
Carrie was very helpful! She showed us exactly what we needed to do and gave us a helpful tip of using a mattress cover to keep our stuff protected! Highly recommend :)
Noah Ashley
April 19, 2022
Carrie was absolutely amazing and service was the best in Chattanooga!
Pill Bill Bentley
April 18, 2022
Gary outstanding costume service
Rod Marrero
April 17, 2022
Gary was excellent and attentive to our needs at the storage. The place is always kept clean and neat.
Ali Abbas
April 16, 2022
Gray was amazing. He has great customer service skills.
Emma Stone
April 16, 2022
Carrie was amazing! She was so helpful and made a point to get to know me and my parents!
Michelle Remis
April 16, 2022
Carrie was fantastic. She was thorough and helpful. Also, the storage was nice and clean.
Scott
April 16, 2022
Carrie was super friendly and helpful. She explained the building the process and hours of the building and made us feel extremely safe keeping our daughters belongings here.
Anasia Mckeldin
April 15, 2022
Thank you so much for your customer service Gary
Pam Vias
April 12, 2022
Safe, clean, well managed. Easy in and out !!
caitlin houlihan
April 9, 2022
Alyson James
April 9, 2022
Carrie at this location is probably one of the sweetest people I have ever met in my life. I'm a single Mom and just lost my dad this year. I've been struggling but Carrie did not give up on finding a way for me to keep all of our things. Please answer her calls, she's amazing and really there to help. One of the best experiences I've ever had and she had my back the whole time. You're an amazing woman and I'm so glad my family and I chose Extra Space Storage.
Adam Bumpus
April 6, 2022
Kristen Benzmiller
April 5, 2022
Kary at the east 12th street Chattanooga location helped us get our storage unit all sorted out. She was very helpful and efficient! Couldn’t have been a smoother process. Thanks so much??
Jesse Covarrubias
April 4, 2022
Gary was very helpful! Extra Space is always very clean and easy to access. Thank you!
DeAndre Kinamore
April 2, 2022
Damn Gary is Awesome Acura not recommend anybody else thank you for what he did to support me and my brother thank you
Martha Cristal
April 2, 2022
We been renting our unit out here for almost a year and the manager on duty Gary was great very funny outgoing guy made sure we had everything we needed to move out. Great place highly recommend
Robert Duncan
April 2, 2022
Jeffery Dowdy
April 1, 2022
Gary thank you for everything
bryon mccague
April 1, 2022
Gary and Carrie were Awesome. Everything was smooth and well taken care of, just as it should've been. We will use this company again if ever our need arises again!
candice justus
April 1, 2022
Gary and Karie at store number 8801 were very helpful and made our transaction go smooth and very helpful and kind. Would highly recommend this center.
Morganna Schultz
March 30, 2022
Carrie was so helpful, she made sure I was all taken care of so I don’t have any future issues!!
Olivia K
March 30, 2022
Carrie was a wonderful help and created a very positive experience!
Nicole Roberts
March 30, 2022
Gary has excellent customer service and he’s really helpful and polite and a gentleman.Thank you
Dylan Pollock
March 30, 2022
marjie Johns
March 28, 2022
I reserved our unit by phone from another city. The gentleman I spoke with was kind and spent time answering all my questions. He met us when our truck arrived, answered additional questions and was very professional and friendly. The facility always felt safe. I loved that it is climate controlled because I knew that our belongings would not be subjected to temperature extremes. The facility was always extremely clean. We stored our belongings for 2 years and I am thankful we had a place like Extra Space Storage to use.
Ameerah Turner
March 26, 2022
Jessica Eirikis
March 17, 2022
Staff was extremely helpful. Thank you!
Jordan Keith
March 17, 2022
Carrie and Gary were great to us where work with the company All Out Moving & Storage and they helped us keep our unload fast and effective great associates!!
J
March 17, 2022
Gary and Carrie were very helpful in making sure that we had no problems unloading into storage it was an all around great experience
Kelsey McBride
March 16, 2022
Carrie is the best! She answered all of my questions and was extremely helpful on my first day moving in. This location is secure and VERY clean!
RJ Miller
March 11, 2022
Gary & Carrie in the Chattanooga, TN office are awesome!! Helped me quickly and efficiently solve my problem with alternate users. Thanks! ????
Corbett Pervenecki
March 7, 2022
I lost my keys and Gary help get into my unit
Melvin White
March 7, 2022
Gary help us got a unit for my grandma. Thank you
Juraii Douglas
March 7, 2022
Gary is a pretty good dude very helpful
Crystal Bush
March 4, 2022
Gary Noticed that my door wasn’t locked properly and kept my item safe notified me I’m really happy that my stuff is here I think he’s trustworthy an excellent
marshall wright
March 4, 2022
Thank you Gary for your support
1dmonie
March 1, 2022
Carrie is wonderful she definitely a great help to me making sure, I had everything I needed for my storage Needs she is definitely a great manager.??
Rebecca Kittle
February 27, 2022
I recommend extra space to any and everyone. Easy accessibility to all units as well as above and beyond customer support Mrs.carrie is amazing and super sweet and helpful love her to pieces. Been a customer over a year now and I will miss you guys once I get moved out. Thanks again for being awesome
Juan Bustamante
February 26, 2022
Gary did a great job showing me around and getting me into the best unit for my budget. He was professional and explained all the terms of my rental space. Would recommend.
Pamela Harris
February 26, 2022
Great job Gary
Caitlin Justus
February 25, 2022
Bill Hood
February 25, 2022
Excellent service from Gary. Very friendly and took care of what needed. The facilities are some of the nicest I've seen and always clean. EDIT: Not wanting to take away anything from Gary, who is not there, but the practice of slowly creeping the prices up is out of control. Unit rented about 2 years ago was well over twice the price when we canceled.
Brandon Ward
February 25, 2022
Britton Mcelroy
February 24, 2022
Darryl Roberts
February 24, 2022
Very nice people and a very clean and positive environment, I would choose them again and refer them to friends.
U`ineke Smith
February 23, 2022
Dylan Green
February 21, 2022
Carrie was super helpful, attentive, and knowledgeable! I definitely appreciate all the help!
John Streit
February 14, 2022
Very helpful and professional associate! She walked me all the way through the process and made sure I received the unit I was wishing to rent. Great and painless process!!!! Highly recommend this location due to the friend by this associate.
Greg Holbrook
February 10, 2022
Tracy is great, very helpful!!! I would highly recommend this site. 5 stars is not a high enough rating!!! Thanks again
Kristy Green
February 8, 2022
I was able to rent over the phone and they gave me the best deal! When I arrived at the property I was treated so so good! All my questions were answered! What excellent customer service. Tracy and Carrie were wonderful. The moving out process was awesome. They made it very very simple. As long as you let them know ahead of time they can help you with your move out cost. They are wonderful to work with and very much appreciated. Thank you extra space
Jessica Taylor
February 7, 2022
Carrie took good care of me today helped me out alot
Horacio Leyva
February 7, 2022
Carrie did great
Christopher Nugent
February 6, 2022
Excellent service from staff to go above and beyond. Clean and well maintained property!
deadblood 4115
February 3, 2022
Karry is great. She answered all of my questions with pleasure. I would recommend her.
Windie Bishop
February 2, 2022
Neutral Ground Chattanooga
January 24, 2022
Carri was outstanding in helping finding solutions to all of our needs!!!
Kourtniee W
January 13, 2022
I have been using Extra Space Storage going on 2years. This facility is very clean and the staff is very polite. But what I don’t like is the rent for my unit keep changing without any notices. When I first got my storage I was paying $64 after two months it changed to $73 now it’s changing again to $103 and I just wish I know when they expect the rent to go up instead by text messages the same week my payment is due. I never had a storage unit were the rent change so much and for this reason I am very upset because the unit is not worth $103. After this month I will be finding a new storage space
michael jordan
January 12, 2022
Most a some person
Bill Me
January 12, 2022
Kelly W.
January 8, 2022
Great experience here. Wonderful facility. Very helpful staff. Carrie is awesome. 10/10 would storage again.
jadarius stallworth
January 7, 2022
I want to give a special thanks to Tracy Purley for being very nice and easy person to work with. She explained every thing in a very understanding full way. A well recommended person
Thomas Barker
January 6, 2022
Carrie was very helpful getting me into my unit after losing my lock keys!! Great customer service!!!
Tanya Niswonger
December 18, 2021
Carrie was here doing the time we visited. She was very personable and courteous. I used the restroom in the facility and it was so clean and smelled cleaned. That is so rare. I got great customer service with a smile and a clean restroom.
Merrill Niswonger
December 18, 2021
Outstanding storage units and customer service is always very helpful and friendly. Thanks guys!
Jon Barrett
December 16, 2021
Great place very friendly staff
Karen Ford
December 15, 2021
Great customer service by Carrie and Tracy will for sure be back
Kenneth Foster
December 15, 2021
Karina Jensen
December 13, 2021
Nimani Thomas
December 9, 2021
Carrie and Tracy were amazing. I loved the experience!!!!
Kwesi Fenton
December 9, 2021
Kerry and Tracy wonderful customer service Lovely ladies ??
Steven Miller
December 9, 2021
Worked with two amazing people when I contacted Extra Space Storage. Traci and Carrie were great to work with. They truly understand what great service is. Both of these ladies were extremely helpful, and so very easy to work with. Because of their professional approach and caring attitude I would strongly recommend Extra Space Storage to anyone needing this service. Thank you for hiring such great people.
Chardel Grant
December 8, 2021
Carey and Tracy are Always so helpful and informative for my husband and I. The Environment is Awesome
Tamia Spinks
December 6, 2021
Becky was extremely helpful!
Jennifer McCague
December 6, 2021
Carrie did an excellent job.
Brian Key
November 30, 2021
Great experience !
Amber Rojas
November 30, 2021
Katlyn “Kay” M.
November 29, 2021
Haven’t decided anything yet but amazing customer service! The lady who called me was so polite and helpful she did a great thorough job of explaining things too me!!
Mary Bales
November 21, 2021
Chase Floyd
November 20, 2021
Excellent option for storage. Tracey was hospitable and so helpful! Definitely recommend!
Merry Wright
November 17, 2021
Madison Horton
November 16, 2021
Tracy was so helpful! We absolutely love her! Great experience.
Cameron Hinton
November 10, 2021
Tracy Lee
November 7, 2021
Very friendly and helpful staff and such a clean facility that’s easy to load and unload. Moving carts provided!
Shelly Lee
November 6, 2021
Fantastic staff and clean facilities! Highly recommend.
Kylie Bunch
November 6, 2021
My aunt has a storage unit here and Tracy one of the staff members is so nice and helpful. Very nice and clean facility
John Vaughn
November 4, 2021
Very satisfied; clean; spacious & great value! I would recommend them.
Fabiola Escalona Clavier
October 25, 2021
Cheryl Jackson
October 21, 2021
Tracy was very helpful and the facility is spotless...cleanest, nicest storage units I've seen...very impressed!
Julie Matthews
October 17, 2021
You won’t find a better storage facility in the Chattanooga area! Tracy is so helpful and everything is top notch at this location!!
Beth Bajraszewski
October 14, 2021
I recommended this facility because my sister has storage at the other site. My friend stores here and Tracy is wonderful! Willing to help in every way! Clean and easy access to units. Would recommend to everyone!!
Becky Crippen
October 13, 2021
Fantastic customer service! Very clean units and convenient.
Victor Nachtrab
October 11, 2021
John Rolfe
October 11, 2021
Super easy to sign up. Competitive pricing. Really nice facility.
Courtney Montgomery
October 11, 2021
Tracy and Becky are very understanding and helpful. They know the stresses of moving and do everything in their power to make the process easier and smoother. I appreciate them and will be recommending them to anyone in need of storage.
Jesse Covarrubias
October 11, 2021
Tracy, Becky and Greg are amazing people. My experience with storage rentals is vast throughout the country and let me tell you, they are some of the best in the business. Whatever your reason for needing a storage unit, they are extremely acommodating and look for ways to go above and beyond for you. I had a very specific issue I neeeded help with and Tracy came up with a solution that would have otherwise been a nightmare to handle. I am very grateful she was able to help. This kind of customer service is not easy to find these days. Thank you!
Nnena Okafor
October 9, 2021
Dan Lockridge
October 6, 2021
Excellent customer service, very fast and prompt. The young lady with the beautiful hair took very good care of me today and everything went great. This place has treated me with so much respect, no hassle, very easy going. I definitely recommend Extra Space Storage building on E 12th Street to everyone that is looking for a great experience like I have had. Thank you
Hannah Clevenger
October 6, 2021
Becky and Tracy were great! Very nice and professional. The facilities were clean and secure, I felt safe storing our things there. Plenty of room to load and unload a UHAUL truck or any other large moving truck. The price per month was great and canceling the unit was easy. Would definitely recommend.
Michelle Schmitz
October 6, 2021
Very helpful staff. Clean storage
Hatch Mae
September 30, 2021
Tracy is a great person she has been good to me this whole time
Amanda Page
September 30, 2021
Very nice, clean facility. Debbie called me the day after my reservation to make sure I didn’t have any further questions or need anything and was very helpful!
DAundre Wofford
September 27, 2021
Tracy Pursley is a great representative. She explained every question I did not understand down to the T. I would recommend this nice,secure, and clean storage facility to anyone in need of EXTRA SPACE! Thank you Tracy your amazing!
Hunter Eidson
September 27, 2021
Gary is so friendly and professional. They see us as a person and treat us like family. My wife and I went with Extra Space because of the competition can't compete with that kind of customer service. Thanks Gary!
Caroline Crawford
September 21, 2021
Tracy and Becky has wonderful customer service and very attentive. Super clean and safe especially for being around the block from a homeless shelter. Would recommend to family!
Karsen Lees
September 21, 2021
Great with people! Love the staff! Take great care of us
Cordon Whitaker
September 21, 2021
Clean facility, super spacious, super helpful and friendly staff. Love it here
Sierra Rogers
September 21, 2021
Super nice and helpful staff. Becky and Tracy are amazing!! Its been great having a unit here!
Perrin Lance
September 21, 2021
Super friendly people Becky and Tracy! A very helpful team!
Tracy M.
September 20, 2021
This storage facility is like no other- Becky and Tracy are wonderful!!! I would recommend using Extra Space Storage if you need some “extra space”!!!!
BOBBY WARE
September 12, 2021
David Cox
September 12, 2021
Very nice, clean and safe facility. Very good service. Recommend.
Jen Shaffer
August 31, 2021
The staff here is amazing! My whole family felt like we just made some new friends when we moved our stuff in. We mostly dealt with Tracy and she is fantastic. Super helpful and friendly. She even gave us some great pointers of areas we might want to live in. The storage space is super clean and nice & cool inside. Becky & Greg seem awesome too. So glad we chose this place to store our stuff.
Victoria “Vicki” Campbell
August 26, 2021
So happy that our local realtor referred us to this storage facility for our move from out of state. The facility is super clean and secure, and Becky in the office is an absolute pleasure to work with. Highly recommend!
Angela Wolfenberger
August 9, 2021
Very friendly and helpful staff. Very clean, secure, and air conditioned. ??
Iran Yarbrough
August 9, 2021
Tracy and Becky provided great service
Reginald favors
August 6, 2021
Tracy and Becky were very helpful throughout the whole process i enjoyed talking and getting to know a little bit about them both I would advise anyone to choose Extra Space Storage
Joel Liebert
August 5, 2021
I don’t normally write reviews, so why am I writing a review for a storage unit? Because this was maybe the best customer service I’ve ever had. The building is clean and nice and secure and value is great and they made me feel like family. There is absolutely no need to go anywhere else to store your items.
Kathy Hartman
August 1, 2021
Emily Beech
July 31, 2021
Bradly Gray
July 28, 2021
Tracey, Becky, Greg was really nice and Excellent
Jalan Ledwell
July 28, 2021
Tracey,greg,becky excellent service
Jordan Metts
July 27, 2021
Easy setup and move in. All online. Friendly staff when I stopped by the first time.
Kevin Green
July 27, 2021
Very nice, clean and easily accessible! Very courteous staff that is responsive and professional! Will use again in the future.
Rebekah Birdsall
July 26, 2021
Tracy was very nice and attentive to all of our needs and questions. A pleasant and easy experience!
Valerie Gaglione
July 26, 2021
Amazing experience using their storage units!
David Robinson
July 26, 2021
Tracy and Greg must be the nicest folks we've met in a while. Their customer service is the best. The facility is spotless, seems very secure, and the location is perfect, especially if you have a college student that needs to store their stuff during summer break. And the price is right too! THANKS!
Latisha Jackson
July 11, 2021
Hey my name is latisha and we have been renting space from this storage for a long time now and they out with if u need to be late they care they clean and u really do get extra space for low prices and I think first month free so I say this is the best pick thank you extre space storage.
Ben Mountcastle
July 10, 2021
Clean facility, easy access to your storage spot, flat carts provided for your convenience, climate controlled, and many more offerings. Access code entry only so no random people can come around. Excellent customer service. Very friendly. Willing to go above and beyond. Witnessed an employee that stayed late, after hours, helping out a customer. Would highly recommend.
Piper Vassallo
July 7, 2021
Tracy has been such an angel throughout the entire process! The facilities are clean, easy to access, and centrally located ????
Chris Rivers
June 26, 2021
Great and friendly service, super easy to sign up, good pricing, and great facility!
Andrew Lawton
June 24, 2021
Becky and the team were great all the way from move-in day to our last day. The facility is clean and the storage was exactly what we expected. I was able to request the new unit and set up billing on my first phone call. Great service!
ShevRad HD
June 17, 2021
Thanks Gary your help and assistance was superb. Thanks
Its YoungBubba
June 16, 2021
Tracy was outstanding and amazing help! I enjoyed ever second of my visit!
immense evans
June 15, 2021
Monay Ballard
June 15, 2021
Ms.Tracy was very helpful and very respectful I just love her positive attitude I would recommend anyone to come get a storage here.
Christopher “Chris” Blair
June 13, 2021
The size and layout is amazing. The on hand staff is extremely valuable. My two other storage facilities I use don't have this.
Abbey Taylor
June 12, 2021
Craig and Tracy were both such a good help! I’ve used them for moving out of dorms, moving into a new apartment, and for moving into a home. Their prices are great and they treat students and military so amazing! Big thanks to Extra Space for being so helpful once again!
Gabrielle Stoneking
June 10, 2021
Alissa Cook
June 4, 2021
Greg and receptionist are so friendly, provided me with all the info. I needed. Quickly got me into a unit! Affordable and nice.
John Pollock
June 1, 2021
Davina Valentino
May 23, 2021
Omg, I am smitten with the Customer service and the facility is clean and convenient.
John Russell
May 22, 2021
The Extra Space Storage team has been amazing at 824 E 12th St. Great customer service from Tracy and Becky, very clean facility and they are always willing to help. We will gladly recommend them to anyone.
hApril Turner
May 17, 2021
Love this facility. Very clean and secure. Staff are wonderful!
Malachi Harris
May 17, 2021
Ask for Greg. He made my experience quick and easy. I even got a free month. Highly recommend.
Rita Gildon
May 10, 2021
Linda Rodriguez
May 8, 2021
Friendly and helpful people. The place is clean and safe.
Anna Jones
May 6, 2021
Clean and great space and climate controlled makes the move experience less miserable!
Blu Naylor
May 6, 2021
Great customer service, they have a really nice staff that aways smile and very welcoming. The facility is nice and clean and very spacious. I recommend 100%??.
Tanya Nelson
May 6, 2021
This was our first time using a storage unit and had an absolutely amazing experience. The staff are very friendly and the units are clean! Feel very comfortable leaving our sons dorm stuff for the summer. Highly recommended!!
Mahogany Rankine
May 5, 2021
Hugh facility!! Clean!! Well lit outside and inside!! Love the ease of access and Dolly carts!!
Tamiko Willis
May 4, 2021
Becky and the staff were very friendly and the process was very quick and efficient. This is the 2nd year we have rented here for our daughter that is at UTC. I will continue to rent here when we need them.
Matthew-Josiah Akama
May 4, 2021
Tracy was amazing! She helped show me the facility and made sure I understood everything about the renting process.
Stacy Smith
May 4, 2021
Tracy and Becky are the absolute best!!! I can't express how delighted I was to meet them during our initial move in. First of all, this facility is one the cleanest and most organized storage buildings I've ever seen! When I arrived they were in the middle of sanitizing my space. I didn't mind the 2 minute wait if it meant I would get a completely clean and sanitized area. Tracy and Becky treated me like I was their favorite customer from the moment I stepped off the elevator!!! Don't waste time going anywhere else except Extra Space on E. 12th Street!!!
F Miller
May 4, 2021
The facility is always clean and the help is always friendly. They provide excellent service.
Melody Miller
May 2, 2021
This place is great! The ladies up front, Tracy and Becky (I think) are so helpful.
Ambrienne Benton
May 1, 2021
Grace Anne Dunavant
April 29, 2021
Amazing! Stayed open an hour past time to help us. So pleasant and amazing. Tracy is incredible. I recommend highly.
Lilly Holmes
April 29, 2021
Amazing customer service! Tracy is the best and took great care of us. Highly recommend for college students because it is very close to campus. Climate controlled and indoors, carts for easy transport. 10/10!
T Mels
April 29, 2021
Jeremiah Katt
April 24, 2021
Tracy and Becky are the best!
Amaria Pugh
April 21, 2021
Mr.Greg and Tracy were very helpful and I appreciate them and their time!
Tara Swilley
April 20, 2021
Easy to rent. I feel as though my items are secure. Clean building. They also have great customer service.
Cole Levin
April 13, 2021
Very helpful staff, had no trouble getting things taken care of. Very appreciative
Jayke Milton
April 13, 2021
Tracey was excellent in getting me setup from a remote location. The process was incredibly easy, professional, and efficient. I was set up and easy to go with my unit within in 25 minutes. Outstanding.
Walter Zackery
April 9, 2021
Becca is very efficient and nice very helpful Carol Walter
chris couch
April 7, 2021
These folks are great! They were super helpful in finding a unit that suited my needs and the facility is really nice. I would definitely recommend them to anyone in the Chattanooga area looking for a storage unit.
Meosha Walker
April 7, 2021
Very nice staff.. Nice storage unit for the price
Mary Landress Hewatt
April 6, 2021
After checking out a few storage spaces in the area, Extra Space Storage was the cleanest and kindest option. Greg was kind enough to show me a few spaces before I made a decision and walked me through the process so that I was comfortable with my selection.
Linda Beecher
March 30, 2021
Had a great experience. The manager was so helpful, taking the time to show my daughter how to use the unit.
Anusha Rouse
March 26, 2021
Friendly service- Tracy was very helpful and made everything easy
Matt Hicks
March 23, 2021
Becky helped me a lot! When we moved to the area, we didn’t have enough space. It’s in the name! They helped us out with enough space at a good price. No issues. Happy with our time as renters.
Steven Vias
March 17, 2021
Ellen Marie
March 16, 2021
Very friendly and clean
Todd Brown
March 16, 2021
Great facility! Very friendly and helpful staff! They take time to answer all your questions. Very clean with easy access to your unit.
Chuck Snover
March 15, 2021
Tonya Barnes
March 13, 2021
Great customer service and very nice make sure you are took care of.Clean environment
William Morgan
March 13, 2021
The staff was very nice and helpful with my storage and moving needs I would highly recommend this Facility,thank you so much for all your help Tracy & Rebecca
Skylar Patterson
March 8, 2021
Tracy and Carrie are always very helpful. Friendly staff and great customer service!
Aaron Melda
March 8, 2021
Traci (site manager) was excellent to work with. Clean facilities great price and flexible plans.
David White
February 18, 2021
In a hurry, looking for a storage place, Tracy was very helpful on the phone, and helped me get the biggest bang for my buck! Easy and quick process, and I’ll use this location again in the future! Gary also was a big help!! Great staff!!
Tracey Hilpert
February 17, 2021
I had a great experience getting set up in my own storage unit Greg was a great asset to work with along with the rest of the team if we give him a call they're all willing to work with you
Kathy Bradshaw
February 17, 2021
They were so helpful, friendly, and accommodating. Very willing to answer any questions, and just plain nice. I would definitely recommend this company—especially the 12th Street location—to anyone. Tracy and Greg were great!
Michael Fulbright
February 17, 2021
Alexandria Taylor
February 12, 2021
I love this place! All the units are easy accessible and indoors. They also have the best community service. Tracy and Greg were so helpful with helping me move in and this creepy guy had walked to the storage unit with me and they were beyond helpful and made him leave. Great place for storage and definitely the place to go if you want to be treated like a valued customer. Highly recommended!!
Chad Sharp
February 9, 2021
Great service and easy to work with.
Barrett DeVault
February 8, 2021
Great service with quick account setup and move in same day. Tracy took great care of my needs and was a pleasure to work with.
Ty Briley
February 7, 2021
WOW, I'm so thankful that I rented from here. The staff (Tracy, Chris, Dominique and the rest) were incredible and so kind. It's refreshing having people that care about their work and customers. I cannot recommend these guys enough! Thank you very much for being amazing and providing a super safe place for my belongings!
Donovan James
February 3, 2021
Orlando Garcia
February 1, 2021
Nicole Spence
January 30, 2021
This place is so clean and so nice. The lady working at the front desk is seriously the nicest person I have ever met!! Thank you
Ashton Gonzalez
January 30, 2021
Very professional, polite and informative. Easiest storage unit transaction I’ve ever done. Lots of options and prices to choose from.
Orlando Garcia
January 25, 2021
Wow, What wonderful experience I had with Tracy and then Chris stepped in to help. I have rented several storage units in my life time and I have never had such great customer service like the one I just had. They were both very friendly and definitely made up my decision to rent my storage unit, easier than I expected. When I started to look into renting a place I received a phone call from Greg and he was very excited about getting me a unit and I made the decision to call back and get it. I'm sure you will not have any problems renting from them and that you will receive the best customer support you have ever experienced. Definitely worth the time to call them.
tangela caldwell
January 16, 2021
Dominique was amazing took his time to help me with my space he’s amazing
Lorraine Stoudemire
January 16, 2021
Dominique was awesome about everything including getting extar space nice guy
DAVID EPLING
January 14, 2021
Dominique answered my questions. I like this storage place.
Michele Hann Sudduth
January 14, 2021
Dominique was amazing with his customer service. Highly recommended
Caroline Beebe
January 12, 2021
Dominique was super helpful and efficient in getting me a unit!
Whitney McMahan
January 12, 2021
Dominique was awesome, got us checked in quickly and answered all our questions. Our move in was easy with lots of easy access, elevators, and carts. Thanks for being the easiest part of our storage process!
Angela Majko
January 12, 2021
Extra Space storage was extra fresh and clean! Dominique was such a courteous host, and showed me right to our unit. He showed me how the locks work and even let me get it right. Thanks for your help dude.
Brevon Hoffman
January 11, 2021
Dominique was a great man that was very knowledgeable with his units and great great customer service and Understood the variance of are concer on getting us handled properly
Carolyn Collins
January 11, 2021
Dominique was quite helpful and patient and with me as I navigated the storage unit offered to help with my needs. I recommend Extra Storage , who have storage needs .
Avery Slatton
January 11, 2021
Dominique was excellent at extra space storage and he was extremely helpful. He made sure we were familiar with the facility before we left. I would give 10 stars if I could. I would definitely recommend them. The manager Tracy was extremely nice and very respectful, helpful and will answer all your questions and needs.
ty
January 11, 2021
Dominique was awesome thanks
Keys
January 8, 2021
Loved the experience that Extra Space Storage gave me. Chris, Tracy, and Dom made sure I was always taken care of and when I messed up with the move out information, made sure that I didnt have to pay a cent! Will definitely be coming back!
Jake Downey
January 8, 2021
Dominique and Tracey were great and helpful!
Ashley Sorrow
January 5, 2021
Top service. Clean facility and access. However they have increased rents twice in the past year. There is no dumpster or place to recycle cardboard or dump garbage. I have been using commercial storage for 20 plus years for work and i have never had a unit that didn’t have access to recycle cardboard.
Katie Haberberger
January 2, 2021
Dominique was extremely helpful! The lease process was extremely simple and efficient, I was able to move in quickly! The space is clean and well managed!
Rochelle Moten
December 31, 2020
Joseph Lammers
December 29, 2020
Vanclei Santana
December 29, 2020
Dominique and Tracy were a great help! Super Nice place too !
Derrick P
December 26, 2020
Dominique is so helpful and friendly. I can't believe I didn't do this earlier! Highly recommend.
tevin collins
December 23, 2020
Dominique was great, process was smooth and easy
Michael E.
December 23, 2020
Facility blows the competition away! Staff was knowledgeable and friendly. Definitely recommend this facility to anyone looking storage!
Benjamin VanderHart
December 21, 2020
Really fantastic service. Dominique and Chris are super helpful. Facility is super clean and secure.
Terry Smith
December 19, 2020
DOMINIQUE did an outstanding job explaining everything that I needed to know. Very professional but friendly.
courtney washington
December 17, 2020
Dominique was very helpful and professional
Julianna Gonzalez
December 14, 2020
Dominique was amazing at helping me navigate the entire process!
Travis Borkman
December 10, 2020
Dominique was the best
MIGUEL PECH
December 5, 2020
Chris was great. Very nice property.
Guilherme Franca
December 5, 2020
My experience with Chris was awesome, really good and efficient place and person to work with!!
Daniel Valenciano
December 5, 2020
My first name is Daniel and work with Chris was amazing , efficient and super good job!
Rayne Scruggs
December 5, 2020
We moved all the way from Salt Lake City. Chris made our transition seamless and put us in the perfect unit size. He was very professional and helpful! If anyone is looking for a unit, Chris can make it happen! ??
Bryce McGuire
December 5, 2020
Chris made our move from LA to Chattanooga TN an absolute breeze. Courteous follow up, and extra care for all the details took away so much of our stress. Appreciate their service and would highly recommend!
Rosie Robleto
November 28, 2020
Dominique is awesome, so helpful and kind. Highly recommend!
Maurice Clayton
November 28, 2020
Dominique, Awesome!
Keveon Bey
November 28, 2020
Dominique great person & good customer service
Stella Coffey
November 27, 2020
This is a great place, Well maintained and awesome customer service. Did I add great customer service I had an awesome person “Dominique”. He assisted me with everything and assured that I new my way around and how to use my lock! The size of the unit is perfect.
Brittany Lynn
November 25, 2020
this storage is great , chris is a good helper . And I would highly recommend this place for u !!’
Kyle Arnold
November 25, 2020
Chris was absolutely amazing, very informative and patient!
Danielle Wilson
November 17, 2020
Chris was kind, helpful and very efficient! I'd definately recommend this place!
Brooklynn Harris
November 17, 2020
Chris was a good assist
Greg Breter
November 17, 2020
Dominique was fantastic to work with!
Sherry Ewton
November 16, 2020
Chris was amazing and has given me the most awesome customer service of my life. Best experience ever!!! Thanks Chris!
Kim C
November 16, 2020
The customer services ce was fantastic Chris was amazing
Shonshon Kennemore
November 14, 2020
I was treated with special care by Chris very special guy
Summer Skinner
November 13, 2020
Dominique was the best! I highly recommend using them for storage!
Alexia Snow
November 13, 2020
Dominique - great service, thank you!
leann nachtrab
November 13, 2020
The manager Chris was extremely helpful and friendly.And the website was very easy to use,I would recommend this company to all of my friends and family thank you so much.
Geoffrey Meldahl
November 12, 2020
Dominique was super helpful, keeps the place immaculate, and knows everything you need. Hit him up for a unit!
Mr Middlebrooks
November 12, 2020
Dominique was on point this morning!
Cierra Sky Cochran (CierraSkyCochran)
November 11, 2020
Robert Clark
November 10, 2020
Chris is the Man, he can run my business any day and marry my daughter, if I had one. Nice place.
Turner Olson
November 10, 2020
Dominque was great to work with and made things easy. Nice faculty and easy sign up.
Bonnie Gabbard
November 10, 2020
Dominque. Very helpful
Bobby Taylor
November 10, 2020
Domain he a good help to us
Steven Johnson
November 7, 2020
Dominique was very helpful &very professional
Katharine Oliver
November 7, 2020
Dominique was extremely helpful! The process was quick, easy, friendly and affordable. Very happy and I highly recommend!
Peyton Nipp
November 6, 2020
Chris was so helpful! Cleans and safe facility
Chase Poper
November 5, 2020
Chris was great he showed me where my unit was and how to use my lock and everything he was great
druse achtung
November 5, 2020
Great Chris manager rules drill lock help
Brian Parrish
November 4, 2020
Chris the manager and his staff are very welcoming and helpful with getting me setup with my storage unit. The building is really clean and looks brand new. Extremely happy with my decision to store my belongings with them.
Joseph Perini
November 2, 2020
Dealing with Chris at Extra Storage was a complete pleasure. His follow up and desire to go out of his way to accommodate our needs was really above and beyond. It is not often that a company and a person go the extra mile to make sure you are completely satisfied. This was definitely one of those times.
Joella Mckevie
October 31, 2020
The staff is really nice an the storage place is very clean i love it especially the manager Chris
T G
October 30, 2020
Such courteous, friendly and helpful service from Dominic, who assisted me with out-of-state logistics at another Extra Space location. Much appreciated! Looks like a brand new facility, very spiffy.
Kristin Korter
October 28, 2020
Had a great experience working with Chris. He was nice and patient and very knowledgeable. He also helped me with pricing and scheduling to fit my needs. Would definitely reccomend.
Natasha Hyter
October 27, 2020
Chris was very awesome, he was the very helpful and polite. I couldn’t ask for better customer service worker. Again he was AWESOME!!!!!!!!!!!!!!!
Kelley McGrath
October 26, 2020
Tikvah Estrada
October 24, 2020
Dominique was absolutely efficient & polite!! Excellent clean and sound space !!!
Susan Moss
October 24, 2020
The place is pristine and beautiful. Extra Space has taken the storage industry to a different level. If white-glove clean, safe and secure storage is important to you, look no further. I wouldn't store anything of value to me anywhere else.
Kaitlyn Boyd
October 23, 2020
Chris was so accommodating and efficient!!
Brooke Adkins
October 21, 2020
Great experience! Chris had excellent customer service. We greatly enjoyed our experience.
Marethia Gholston
October 20, 2020
Service was Excellent!!! Dominique was great customer serviceman.
Bill S.
October 20, 2020
Quick response and excellent service by Chris. Thanks Chris
Jeffrey Redfern
October 17, 2020
Great online rental process, and Chris (general manager) was super helpful in showing me the ropes at the facility !
Sherry Ewton
October 14, 2020
Chris was very professional and had an upbeat attitude. Very friendly service. I really appreciate the welcoming demeanor. Will definitely suggest to friends.
Sheba Tarpkin
October 12, 2020
Chris He was wonderful and very helpful in my time of need????
Weston Bullard
October 10, 2020
Staff are very friendly and helpful. Chris goes above and beyond to make sure you are satisfied!
Steven Browning
October 10, 2020
Tracy and Becky gave excellent customer service along with being extremely knowledgeable. I would absolutely recommend this location for anyone's storage needs.
Kaya Offerdahl
October 9, 2020
Worked with Chris. He was great! I highly recommend this storage facility and I recommend asking for Chris to assist you!
Phyllis Forster
October 5, 2020
Chris & Dom made my storage rental experience easy and quick. Highly recommend. Great customer service.
Joan Mwema
October 2, 2020
Great service! Chris & Dominique were so pleasant and answered all my questions, definitely made moving easier!
Fritsl Butler
September 18, 2020
Easy breezy! Make you buy a lock and insurance like everyone else, but beautiful, clean, well-lit space and super straightforward Covid precautions.
Julie Dove
September 18, 2020
Chris was awesome help
Destiny Moore
September 14, 2020
Me. Chris was very professional and kind! He showed me how to work my locks and took me to my unit ! He was SUPER! Would recommend him every time !
Brittney Carneal
September 12, 2020
Chris is fantastic! Extra Space Storage is lucky to have him!
B L
September 12, 2020
Lisa Ransom
September 12, 2020
The service Chris provided was excellence and great he is the man for the job kept a smile on his face thks Chris for helping me
Jennifer Ross
September 12, 2020
Very informative and Chris was super helpful.
Justin Eickhoff
September 8, 2020
Chris was great. Over the top service. Helped me from a long distance and made sure my move went well. Chris really put the time and care in. The facility is top notch. I couldn’t be more pleased.
Michael Tilghman
September 7, 2020
Chris at Extra Space Storage has provided “above and beyond” extraordinary service. The facility is safe and clean. Having used Extra Space Storage in N. VA, we wouldn’t use any other storage space for our personal belongings. Highly recommend.
Blake Wilkey
September 7, 2020
Tracy has been super helpful every time I have ever needed anything. Facility is always spotless . Would highly recommend Extra Space Storage
alice
September 7, 2020
Very clean and orderly.
Elizabeth Pahl
September 7, 2020
miss o
September 4, 2020
Chris was so affable and professional through helping me pick the right size unit to signing the contract. It definitely put my mind at ease when this is the first time I've rented a storage unit. I feel confident about choosing to work with Extra Storage Space!
Helodriver 18
September 1, 2020
Great experience! Michael was incredibly helpful and went above and beyond to ensure I was taken care of.
Todd Harding
September 1, 2020
Chris gave us great service. We feel really good about storing our belongings here. Very clean and secure.
Ms. AuNedra Burney
September 1, 2020
Chris was wonderful! Love this place
Alexis Moulton
August 29, 2020
Chris was great he helped me get in a unit right before they were about to close. Very thankful for his help!
Liberty Johnson
August 29, 2020
Chris was very helpful! He even stayed over a little extra to help us out with a mini crisis, much appreciated!!
Valerie Culver
August 29, 2020
Great location with plenty of parking. Clean facility and fast service. The store manager Chris has an excellent customer service personality. He answered all my questions, wasn't pushy to any "add-ons" and very friendly. Would most definitely recommend them.
Jessica Elliott
August 28, 2020
Chris at Extra Space is awesome! Made everything so easy & quick when moving is no fun! Would recommend anyone looking for great spaces to store your stuff & great customer service then go see them!
Emily Sullivan
August 28, 2020
Excellent service. Very clean & safe facility!
Maggie Bliven
August 28, 2020
Extra Space is such a fantastic storage facility! It's brand new, super secure, and the manager , Chris, is very professional and helpful! Thanks for a great storage experience!
Tanner Chamberlain
August 28, 2020
Chris was great! Excellent customer service!
Jakay Davenport
August 26, 2020
Ben Bretzke
August 26, 2020
Chris was amazing. So helpful from the very beginning. We got a great deal on the unit. And he had everything ready for us as soon as I showed Up. Super turn key. Signed up online and signed things digitally beforehand. Didn’t even have to step into the office when I arrived. So awesome that the unit is air conditioned too!
The Real DeeKay
August 25, 2020
I like the storage facility and they always provide the best service ever
Betty Wright
August 24, 2020
Chris gave me great service
Melina Johnson
August 22, 2020
Excellent service. Chris was so helpful.
Anna Arledge
August 22, 2020
If I could give more stars I would!! I was rushed in getting a storage unit very last minute. I called hoping this would be as painless as possible. I had the pleasure of being treated by Chris at the E 12th location in Chattanooga. He was beyond helpful in getting me set up and was even more helpful when I had to call back for a bigger unit. Amazing attitude the whole time! I can’t say enough good things about my experience here! I will for sure be recommending this storage unit to everyone and I will be in business with Chris and this company for a very long time!
Christian Dawkins
August 22, 2020
Chris was absolutely amazing, super friendly, so helpful, and professional. Made sure we were okay with him waking close and asking before he came near either of us if it was okay to do so, the facility was amazing so clean and modern the storage units themselves follow the same suit. Can’t recommend enough
Maggie Dawkins
August 22, 2020
Chris was very friendly with us and very helpful. So glad we could get such an affordable storage unit.
Aaron Garcia Guzman
August 19, 2020
I just wanted to say thank you to chris for the excellent service
Kimberly Mardis
August 18, 2020
Chris, property manager, was extremely helpful, organized, and attentive. The entire registration/check in process was seamless. The facility is well-maintained. A bonus is that there is ample parking, so we didn’t feel rushed during the U-Haul truck unloading process.
Ashley Miller
August 14, 2020
Chris was very detailed and thorough with the whole process. He answered all of my questions and stayed over to help!
Ty Briley
August 14, 2020
Great customer service from Mike in Atl to secure this and Chris to solidify. I feel good about storing my belongings here!
Freddie Bob
August 13, 2020
Chris helped us out so much and was really nice to work with. Definitely recommend this beautiful storage place!!! Great customer service
Rebecca Starr
August 13, 2020
Chris was a great help!!
jane marshall
August 12, 2020
Thanks Chris! Very kind and considerate !
LaDonna Mills
August 12, 2020
Chris really help me so much during my out of town move to Chattanooga from Nashville Tn When I arrived everything was set up ready for my movers to unload. I have used extra space we storage in couple different cities. My first go to storage facility. Thanks Chris!
Muthafucca Jones
August 11, 2020
Chris provide great and excellent service I'm a happy customer
Mari X
August 10, 2020
Kristina Scales
August 10, 2020
Extra Space Storage is a very nice facility. Even though the building is in a very bad neighborhood i feel that my belongings will be very safe. 3 levels but has an elevator to make life easier. The Staff(Chris) are very friendly and helpful. I highly recommend this place.
Diamond Stamper
August 10, 2020
Chris was awesome. Great and fast customer service! Highly recommended!!
BriShonda Robinson
August 7, 2020
I was having a real bad day. I had to come in and stop by the office and the Gentleman here greeted with me a smile and instantly made my day! SHOUT OUT TO OG GARY! My favorite storage place.
Macie Hicks
August 5, 2020
Tracy is amazing!!!! Always so helpful and professional! Never a worry or problem. Very nice and clean space as well!
Emily Arrington
August 5, 2020
Chris was very helpful. He walked through the process with us and it's very straightforward and uncomplicated. 10/10 experience
Caroline Arrington
August 5, 2020
Chris was very helpful and informative!!!
Rob Davis
August 5, 2020
Chris is fantastic. Great communication and responsive. Clean facility, easy to work with. Highly recommend.
General Welcher
August 4, 2020
Chris yes my name is generally welcher Junior and I want to let everyone know that extra space that Chris is the best man I ever met in my life thank you
Tyrone Preston
August 4, 2020
Chris best sales person I ever dealt with made me fill like I was home
Chris Gillespie
August 3, 2020
Chris has been a great help on a very stressful day! Very informative and charismatic.
Corliss Cooper
August 3, 2020
Chris has been the best for getting me ready for my storage unit. I have used other places but the help and commitment I have received from Chris has been amazing! If you have storage needs this is the place to be! Thanks for all your help and professionalism.
Dwayne Sullivan
August 1, 2020
Very clean, Chris is an awesome Salesman, very courteous and kind. Good Job Chris!!!
Gary Mack
August 1, 2020
Chris he did a great job ! Very helpful and on the ball !
Ryan Wells
August 1, 2020
I was looking for a month-to-month storage lease and purchased a unit here today! Chris helped me out and the experience was great. I reserved a unit online and Chris called within 60 seconds to complete the paperwork over the phone. I went over to the location (super convenient to Downtown and Campus) and Chris walked me to the unit and showed me how the lock system works. Super professional, clean, and easy. Highly recommend.
Mr Blac
August 1, 2020
Chris was awesome and friendly made my experience quick easy and sweet
Ben Domning
July 31, 2020
Beautiful facility! Chris did a great job.
Elijah Edwards
July 31, 2020
Nice new facility, all climate control, and great security. You won't find a better place in Chattanooga to store your items.
Aaron Plank
July 30, 2020
Elijah was a big help and gave, not only some awesome small talk and laughs, but a lot of info about the building and units. We were in and out pretty quick for folks who needed to rent one short notice.
K Jordan
July 29, 2020
Chris has been the most helpful during this transition helping my family and I move. This is my third time using extra space (in other areas as well) and the service is always exquisite. I always suggest people store their valuables with extra space.
Jesse Daniel Moore
July 24, 2020
Very clean. Good value. Chris is a great manager.
Catherine Delaney
July 24, 2020
Was clean, has second floor nice large elevators. Was happy with service
Braden Waldrep
July 21, 2020
Extra Space Storage made everything so easy and had amazing service. Elijah was a huge help in getting me squared away with the exact unit I needed.
Mikaela Gauthreaux
July 21, 2020
Very nice facilities! Chris was super helpful and made sure all my questions were answered!
Jacob Brown
July 18, 2020
Elijah was super helpful in getting set up in a space. If you want to save $17, bring a cylinder storage lock as that is all they allow.
Alma Clemons
July 17, 2020
Chris was AWSOME! He made the process very easy. Prices where very reasonable and space.was extremely nice,would definitely recommend Extra Space Storage to friends and family for their storage needs!
Eli Pearson
July 16, 2020
Elijah Edwards was perfect
Abbey Cramer
July 15, 2020
Stacey Lay
July 15, 2020
Chris was awesome and very informative. He answered every question that I had. Thank you Chris!
Debi DiMattia
July 13, 2020
Very clean and a great value! I stopped in today and Tracy was Very helpful.
ER yang sama
July 13, 2020
Chris was awesome very helpfully, should be recommended to save your things here.
Jack
July 13, 2020
Professional friendly service and a great rate. Thanks Chris
Anthony Avros
July 12, 2020
Chris was great help and I 100% recommended anyone in Chattanooga to store here! Thanks again to Extra Space Storage
Erin Thurman
July 10, 2020
Great customer service! Chris was so efficient and made the sign up process seamless and painless.
Andy Johnson
July 10, 2020
Chris has exceptional service skills !! Made the process easy ! Facility is great !
Michelle Rhodes
July 10, 2020
Tracy and rebbeca helped me was very helpful and quick made me feel very welcomed would definitely recommend this storage!
Nikki Carpenter
July 10, 2020
Chris was super helpful and very attentive. Helped get me set up smoothly and efficiently!
Khadijah As-Sabur Muhammad
July 2, 2020
Chris was extremely wonderful to us strangers, if you need a great place to store your belongings this is the spot!!!!!! ????????????????
Brittney Officer
July 2, 2020
Very pleased with the customer service Elijah and Chris provided. The facility is extremely clean which was very important to us. I highly recommend reserving a space especially if you are in the downtown/ UTC area.
Hank Powers
July 2, 2020
Chris was professional and quick - made it very easy to move in to the locker.
Bobbie Preston
July 1, 2020
This storage facility is by far the best storage facility I have visited. It's super clean, very secure, and they have several insurance policies that you can add on for your property. Chris is the one who checked us in with our reservation and he was very professional and polite and explained everything in detail and was very thorough with everything this facility offered. I would 10/10 recommend ??????
Christina Shutt
July 1, 2020
Chris was extremely helpful in providing services to get me in a storage unit in a timely manner. The units were clean and seemed well secure. Thank you Extra Storage!
Jenny Martos
June 30, 2020
Chris was very helpful in helping us get set up - clean space and very convenient!
Tiara McIntosh
June 29, 2020
Chris was very knowledgeable and friendly. He handled everything I needed. The storage facility is very clean and accessible. Highly recommend!
Amber Whitehead
June 27, 2020
Elijah was very helpful! Super quick and easy process!
A.J. Cheek
June 26, 2020
Awesome facility with even better staff. Very easy accessible from downtown/Southside Chatt.
Brandon Brunner
June 25, 2020
I worked with a salesman named Chris when I got a unit from these guys. The service was extremely fast and he helped me in every way he could while I was there. Extremely polite and friendly.
Matthew Teeters
June 24, 2020
Chris was great ! Very friendly and speedy service!
Patricia Dyer
June 24, 2020
Chris was most helpful in explaining all details. Answered all questions before asked!
Nathan Janis
June 23, 2020
Building is super clean and very easy to navigate. Process of leasing unit was smooth and simple. Thanks Chris for you help!
Meredith DeLeeuw
June 22, 2020
This facility is amazing! Chris is incredibly helpful and was able to get us multiple storage units next to each other on short notice. The facility is super clean and brand new. I highly recommend Extra Space Chattanooga!
Jerad Brewer
June 21, 2020
Quick and easy. Facility is great. Chris was nice and efficient. Good customer experience. Strongly recommend working with him and Extra Space Storage.
travis white
June 21, 2020
This is the nicest storage facility I've ever seen and Chris could not have been more informative, courteous and professional.
Maurice Myles
June 21, 2020
Chris did a great job. Thank you
Checkpoint Artcade
June 16, 2020
In the process of a big move and needed to store my stuff somewhere safe for awhile and at a decent price. Chris was the on site manager for both my reservation and arrival. He made sure our application and leasing process was smooth and easy.
Downtown
June 13, 2020
My experience has been outstanding!!! I changed my until size multiple multiple times as my living arrangements changed. Nonetheless, Chris gave me stellar customer service every time and welcomed every change that I requested. He was even proactive on my behalf by moving my storage until closer to the elevator because an availability had opened up. The facility is easy to get to and there is no deferred maintenance so there is no alarm with regard to your items not being maintained in a safe, secure and protected from the elements. I recommend this company to anyone for short or long term storage. Thank you Chris!!!
Aubree Gauchat
June 12, 2020
Elijah was very helpful and professional. Super good price and a large unit.
Kirk Greenwood
June 12, 2020
Chris, Tracey, Greg, and Barry are absolutely fantastic! The service here is top notch and very streamlined for precaution and safety. They are very helpful regarding the accounting of payments and the rental rates are very reasonable. I have not experienced better service from a storage facility!
Jenny Thompson
June 11, 2020
Elijah Edwards was very knowledgeable and efficient and great to work with - very clean facility.
Chad Hamilton
June 10, 2020
Chris went the extra mile by staying past closing time to square us away with another unit so that we could get everything stored away.
Sydney Bridwell
June 8, 2020
Great place for students to store stuff. Chris was very helpful.
Arielle Acevedo
June 8, 2020
This facility is so clean and very secure. They have top notch customer service. Flat carts are provided to make moving your stuff a breeze. I will use Extra Space for any of my storage needs here in Chattanooga.
All Out Moving & Storage, LLC
June 8, 2020
We've done several jobs at this storage facility. Brand new, great and friendly staff. Units are always clean and we have never seen any pests or bugs while doing services here. Highly recommend for storage needs.
Lindsay Johnson
June 5, 2020
Chris was super helpful and very quick to get everything set up for me.
Judie Job
June 5, 2020
I had to call several times to get the correct location, was hot and tired. I was met by Elijah Edwards, store manager with a pleasant greeting. He couldn’t have been more professional and helpful in meeting my needs. It was definitely a 5 star experience is every arena. I will let family and friends know if they need storage space! Judie Jobless
Jef Sewell
June 1, 2020
This is a great Chattanooga storage option (my second time with Extra Space, first one was in Austin.) Chris and Elijah were terrific and very communicative. Talk about "Extra Space" the clear height of the first floor is probably 24' while the maximum height of the first floor storage units are probably 14'? Was told it used to be a produce warehouse which explains the buildout. The whole facility feels premium and very clean. Everything about it signals they take their mission very seriously.
tranochak
May 31, 2020
Chris is very respectful and professional. Everything was explained in great detail and run a very clean storage facility.
Jonathan Hunter
May 31, 2020
Positive experience getting started. Clean, helpful.
Caleb Farris
May 30, 2020
very nice brand new faculty. Chris was very helpful!
Joshua Justus
May 30, 2020
This place is great, they are quick and friendly service. Thanks to Gary and Carrie, they made my experience a breeze and comfortable.
Daniel Matthews
May 30, 2020
Amazing place! Perfect prices and easy setup. Chris really helped me out and explained everything perfectly to make it simple.
Dave Anthony
May 29, 2020
Excellent service by Chris. Very clean facility! A+
Owen Bogolin
May 26, 2020
Chris was attentive to all my needs and answered all my questions promptly. Check this out while they still have units available! Very clean and safe storage unit.
Lisa Miller
May 25, 2020
There the best Chris is the best he will go out of his way to help you and your family
George Aguirre
May 25, 2020
Cris was helpful good service do recommend
Merideth Gaither
May 23, 2020
Chris was great and very helpful! Highly recommend this facility. Have stored with this company several times before and they are always great.
Vernisa Crayton
May 23, 2020
Great place to rent storage units and Chris is wonderful.
Maddie Singley
May 23, 2020
This is a great storage facility. We chose Extra Space for our storage needs because the prices were lower than most places in town, they have security cameras all over the facility, and the entrance requires a pin number so we feel confident that our stuff is safe. Chris was a amazing and did a great job helping us make sure we had the size we needed that was perfect for our budget. I would highly recommend this place to everyone!
Starr Bradley
May 18, 2020
You will love this storage facility! I've experienced another facility before and never had the customer service that Chris gave me when I arrived. He walked me through the facility and found the right size storage that what was best for me and the prices were great! Thank you so much Chris for all your help!
Voice of the Beloved
May 18, 2020
Chris is awesome he helped me out so much .The storage units at a great price and super clean . love it here. Definitly recommend!!?
Amber Cook
May 15, 2020
Wonderful service and great attention to our needs! Look forward to storing our items here! Chris Latka helped us get everything set up with great customer service and personal attention!
Jodel Russell
May 13, 2020
This experience was effortless thanks to the gentlemen at Extra Space storage. From Chris calling once a week prior to our relocation to greeting us when we were moving our things into the immaculate facility. Elijah and Chris had us covered. Elijah was there with our locks when we first arrived and Chris following up to make sure we were having a pleasant experience with acclimating ourselves with the move in process. Yes we would recommend Extra Space Storage to everyone.
David Bell
May 11, 2020
As goofy as this sounds, I have never used a storage facility for anything. This was definitely my first time. I got to working with Mr. Chris! From one customer service rep to another, this dude was phenomenal! He was courteous and provided tons of info and answered all my questions to the tee. He is kind and resourceful. I’m grateful for my new storage unit and the team I now have to contact! Thank you so much Chris! -David
Taylor Hambrick
April 21, 2020
Chris so was helpful from start to finish, he walked me through everything step by step.
Selena Thompson
March 21, 2020
Chris has great customer service!
Emily Caperton
March 21, 2020
Good customer service! Chris was so nice and friendly
Lara CEC
March 21, 2020
Great customer service. Clean. Well lit spaces. Elijah was super helpful!
Dan Schuster
March 20, 2020
Very professionally run, clean, secure, and state of the art. Elijah was great! Answered my questions before I asked
Rebecca Messer
March 20, 2020
Chris was great! He was very helpful and friendly and able to answer all of my questions!
Charles Ashley
March 20, 2020
Chris did a wonderful job
Callie Johanna
March 20, 2020
Chris helped us to get the storage we needed at a reasonable price. He made the process easy and quick.
Ana Didkovska
March 20, 2020
Chris did a great job! He was very helpful and made it very easy.
Jordynn Smith
March 19, 2020
Elijah Edwards, is the guy I spoke with, and he was extremely helpful. Also had a great attitude and was nice
Katherine Stranahan
March 19, 2020
Clean and secure building and grounds, Elijah was super-super helpful and made the whole process simple! Will definitely recommend to other UTC parents looking to store their kids stuff!!
cayden crowson
March 19, 2020
Great experience here! Very clean and organized! 10/10
wesley watjen
March 19, 2020
Gucci, storage Elijah is a great man! Go see him!
Julia Stranahan
March 19, 2020
Elijah is the best!
Molly Chaffin
March 17, 2020
Chris was amazing and super helpful! He explained the whole process well and answered all of our questions!
Abbey Taylor
March 17, 2020
Extremely thorough and helpful. Accommodated for all my needs at a great price! Chris helped me move in within a day. Highly recommend for college students.
Denny Pan
March 16, 2020
Chris showed us around the facility and was definitely not shy on customer service. He's your man when it comes to getting your storage set up! The facility is clean and technologically up to date on security!
Karlee Barcafer
March 16, 2020
Worked with Chris. Great service and facility. Everything is clean and secure. Update: Moving my stuff back into Extra Space Storage for the second time. This time I had the pleasure of working with Tracy. She was amazing! Able to get everything taken care of over the phone. Can't wait to move my stuff back into the unit!
Nana Trisha show
March 14, 2020
Chris, very nice and friendly. Caring family and was happy to be part of the family.
Ashley Gamez
March 14, 2020
Elijah Edwards was very helpful in the process of getting the storage unit. The company is extremely clean and modern. An awesome experience overall!
Jacob C
March 13, 2020
Friendly, efficient service. Chris was a great help! Very knowledgeable. Facility is clean and secure. Highly recommend.
Michael Brown
March 13, 2020
Chris was extremely professional and proficient. A much better experience than other storage locations and companies I’ve dealt with.
catherine Cummings
March 12, 2020
Tony Eaton
March 10, 2020
There’s no better service out there. Tracy gives Ritz Carlton caliber service going out of her way to help customers any way possible. Much credit to her and the others who work there
Sherri Winston
March 9, 2020
May experience with Chris was great! The facility is really nice...Good lighting, very clean, and affordable.
Nnena Okafor
March 7, 2020
I’m only giving 4/5 stars because I’ve not had their services for a month yet. The prices are very affordable and Elijah was great and made me feel welcome. The customer service was exceptional. I hope my future endeavors with this storage company will continue to be pleasant. So far so good.
Maneka Johnson
March 7, 2020
Chris was AMAZING!!! He was clear, concise, and to the point. His customer service was stellar!! Thank you!!
John Wheatley
March 6, 2020
Great Facility, and great customer service from Elijah! Highly recommend to everyone!
Rubelsy Maldonado
March 4, 2020
Chris gave great service
chelsey tibbs
March 4, 2020
Chris was amazing to work with. Very nice facility!!
901_princess _represent
March 4, 2020
Chris was very friendly. He met me at the door and greeted me by name. The facility is really new, all indoors. It’s well lit and bright! I really like the oversized elevators...since I’ll be storing a bed. I’m little, so elevators with extra room are a plus.
Rick Q
February 29, 2020
Chris was great, very clear on all the details and information about the storage facility. I'd definitely recommend this place to anyone.
P M
February 25, 2020
Best space in town, most affordable units and Chris is a swell Guy. Thanks team.
Cory Presnick
February 25, 2020
Chris was very helpful and attentive and the facility is brand new and very well done. Clean, safe and modern.
Jacki Presnick
February 25, 2020
LaBrisha Sanders
February 22, 2020
Chris is great ! He stays in contact and makes sure you are satisfied !
Goody Dank
February 22, 2020
I had a great experience with Chris, he helped me and anwser every question I had. I will be telling others about the great service I experienced.
Heather Bradshaw
February 21, 2020
Chris was very clear and professional. Extremely nice gentleman
Linda Russell
February 17, 2020
Chris was very professional and helpful.. The building was spotless
Cicily Renee Photography
February 17, 2020
Chris was very professional and polite. The facility is nice and clean.
Scott Green
February 15, 2020
Friendly service with clean and secure facility
Connie Norris
February 14, 2020
Friendly service, clean facility and best price around.
Orion Bastage
February 10, 2020
Clean place Easy Elijah was helpful
Dina K LeRoy
February 10, 2020
Extra Space Storage- EXTRA AWESOME!!! Just give manager Elijah or our point man, Assistant Manager Chris, a call and the storage process will practically take care of itself! Thanks Guys!!!
Jasmine Robinson
February 8, 2020
I love the nice building & professionalism. Chris asked us what we wanted and delivered! Very reasonable.
Liam Hession
February 6, 2020
Chris was extremely friendly and helpful in getting me set up. Brand new modern facility, i do not foresee any issues
Josh Cross
February 6, 2020
Awesome place nice clean place to put your personal belongings into also have elevators as well to help with putting things into storage along with carts to help with heavy stuff chris is excellent nice guy friendly you need to store your furn personal belongings this is the place you won't be disappointed ????
Timothy Stoudmire
February 5, 2020
Chris was the epitome of perfection. He was generous and very easy to work with. Probably the best customer service I've ever had!
Lakita Stoudmire
February 5, 2020
Clean the employee Chris latka was wonderful
Octavia Rutledge (Blackgal)
February 5, 2020
Gary
Bridgit Hightower
February 1, 2020
Chris was awesome. My frist time. In the are great. Cheap great prices. I love this storage space. Thanks
Shari V
February 1, 2020
Chris is super helpful and went above and beyond for me! I was even a little late getting there and he helped to keep the movers waiting on me. The place is super secure and all brand new. Thanks so much!
William Glass
January 31, 2020
Queen Lundy (Glomo)
January 30, 2020
Chris showed me nothing but respect and gave me more than enough information. And really sold me on renting a storage unit with then. Definitely recommended. Super clean
Caitlin Dalich
January 28, 2020
The facility was very clean and looked very well Maintained. Chris helped me find the right size unit and was very helpful the whole time. He was polite and knowledgeable. He make sure all my questions were answered, and that was I was taken care of. The prices are great and the units very well protected. There are cameras, and a keypad to make sure my items will stay safe. Would definitely recommend this place and Chris to anyone looking for a storage unit.
John Barriere
January 28, 2020
Kurt Slagle
January 27, 2020
Chris definitely will take care of you. Easy, fast process! Excellent, secure facility.
Danielle Dillard
January 25, 2020
Best service I've ever had at a storage facility by far. Chris had everything set up and ready for me from the moment I walked in!
Sean Khottavong
January 22, 2020
This is easily the nicest storage facility downtown and it has ample parking with easy access. Getting set up was quick and painless and Chris was extremely friendly and professional. Highly recommended!
Sara Adriaenssens
January 21, 2020
Chris was awesome and super helpful/thorough in explaining and helping us with everything. Very clean climate controlled facility.
Michael Long
January 21, 2020
Chris is great, friendly, great prices, clean and nice.
Allison Plattsmier
January 18, 2020
Just had a very pleasant experience with Chris and Elijah. We needed a last minute storage unit in Nashville and Extra Space worked it out so we could pay for it in Chattanooga so it would be available when we got back to Nashville. Chris met me at the door, walked me through everything, and was just a pleasure after a long, exhausting day of moving. Would highly recommend!
Brittany Patty
January 15, 2020
New and Clean facility. Beats other’s rates. Chris was very helpful and kind. Feel secure with my stuff stored here. Would highly recommend
Paulette Chamberlin
January 7, 2020
Chris was super helpful and polite.
Aaron Henry
January 7, 2020
Very nice and clean facility, employees were knowledgeable and friendly. Great prices as well! Elijah was very helpful.
Ana V
January 5, 2020
If you're looking for the perfect storage location look no more! The facility is extremely clean and the manager Elijah is very customer oriented. The entire process was super quick and Elijah took the time to answer any questions I had. I would definitely recommend this facility!
Tyler Griffin
January 4, 2020
Super quick and easy to set up. Had fantastic service with Chris. Very informative and answered all of our questions.
Catherine Campbell
January 4, 2020
Helpful, clean facility with easy parking. A little pricey compared to other places but also quite a bit nicer. We are using a storage unit as we transition from a small rental duplex to our new home and just needed a little more room to pack.
Trinette madry
January 3, 2020
OMG!!! VERY PROFESSIONAL? MY FIRST TIME THERE AND CHRIS WAS GREAT HE WAS VERY HELPFUL A
tamu j
January 3, 2020
FABULOUS I LOVE IT
Katherine Robinson
December 30, 2019
Had a great experience getting a storage unit here. Facilities are great, and prices are the best in the area. Great customer service as well. I would recommend this facility to anyone looking for some storage!
snitch davis
December 30, 2019
GREAT accommodation! GREAT space .nice n clean ! Very reasonable prices
Chris Logsdon
December 30, 2019
Moving our items today, Chris Latka the store manager was pleasant incredibly helpful. Enjoyed talking football with him as well ;)
Debbie Leroy
December 28, 2019
Chris was extremely helpful and friendly, service was top notch and I highly recommend this storage unit company.. Very amazing customer service. Very quick setup starting account
melissa dorn
December 28, 2019
Great new facility, clean and secure. Chris’s customer service was top-notch!
Alvin Trace
December 26, 2019
Chris was a great help and gave me all the details of renting at Extra Space. Rented previously in Denver and they all are great. Very professional and competent!
evann freeman
December 26, 2019
Chris had awesome service! The facility is too notch.
Mary Wiley
December 26, 2019
Chris was great.
Keeosha Woods
December 21, 2019
Our service was amazing at Extra Space Storage. Our rep Chris was very friendly, he had great customer service. He was extremely helpful with all of our moving needs. The building is very clean and neat. All reps were as nice as they could be. If I had to rate them 1-10, would give them a 100!!!
Linda Wilbert
December 20, 2019
Chris was very helpful during the whole process of getting my storage unit. I would highly recommend this storage unit company.
Nicolee Mitchell
December 20, 2019
ToepazeXToxixWasteX
December 18, 2019
Chris from extra space storage is awesome ! 100%recommend! For UTC students and artist ,looking for a safe space to put art work!
Kandi Lucas
December 18, 2019
Chris was very understanding and very verbal so I understood the agreement to rent a space and details every statement on paper. The building is very clean and safe.
monifa binford
December 17, 2019
Great service. Nice and helpful staff. New and clean storage unit.
Tracey Fleming
December 17, 2019
Elijah was so kind and helpful. You will be very pleased.
Nichole Hall
December 16, 2019
Kholton Allen
December 16, 2019
Very clean facility and helpful staff. Highly recommend.
Tavisha Locklin
December 13, 2019
I Loved The Service very much & Mr Chris Was very nice and very welcoming
Keely Gilliland
December 13, 2019
I have been very impressed with Extra Space Storage - especially Chris. They are quick to answer questions and easy to work with.
ralph satterfield
December 11, 2019
Great service! Brand new facility, very clean and well lit with motion sensors. Easy access 6am - 10pm. Great prices, too!
Kris S
December 9, 2019
Good location, well-lit, accessible hours, very helpful.
Jefferson Grizzard
December 9, 2019
Super clean and new facility, Chris was extremely helpful and made our experience renting a new storage unit fast and easy!
Darlene Bearden
December 9, 2019
Great place, clean, safe , Best prices can't compare with any other place...You won't regret renting this storage Unit...and Chris was very helpful and explained everything and this place even has an elevator..
De’Ariya Blocker
December 7, 2019
Chris were cool you guy's should check them out
Barron Daniels
December 6, 2019
New clean facility with available space top notch service
Jaila Coker
December 5, 2019
Chris was great! Assisted us the whole 9!
Fredrick Tipton
December 5, 2019
The representative worked with me to ensure the unit I got was going to meet my needs. This required two trips to the unit floor. Thanks for all your assistance.
Vickie Nicholson
December 4, 2019
I love it chris is the best
tammy gibson
December 2, 2019
Julia Thurman
December 2, 2019
Beautiful facility! Excellent service from Chris.
Mardoche Frederick
November 29, 2019
Chris was wonderful helpful in every way great personality n the storage is clean n nice love it
Jeffry Greenlee
November 26, 2019
Extra space storage is an excellent choice for any storage needs. The facility is climate controlled, well laid out, and has spacious storage units. The staff are very helpful and friendly, Chris was a huge help when we moved in.
Jennifer Williams
November 26, 2019
Chris was awesome, definitely a good place to keep your stuff.
Leah Whelan
November 25, 2019
Chris and Elijah are both Incredibly helpful! The space is brand new and very nice. I’d highly recommend using this space for storage.
Eric hill
November 23, 2019
A really nice and exceptional clean storage space and chris is a very up spirit, very helpful knowledgeable salesperson ... thank you extra space for putting me at ease knowing my valuable are safe and protected .
Jenni
November 22, 2019
Chris was very friendly and informative. He went above and beyond in my opinion of our expectations. The facility is very clean :) I highly recommend Extra Space Storage :)
Kesha Whitson
November 19, 2019
Chris has been very helpful with me looking into a unit. He has called to check in about me coming and and was very friendly during the whole process!
Doyil Chung
November 12, 2019
So far so good. Rates seemed fair and customer service was good.
Kaso Karter
November 9, 2019
Great Customer from Elijah Edwards, great clarity on how the storage units are leased out and used. I would highly recommend!
Kie Finlee
November 9, 2019
Great customer service! Very adequate & polite!
Rebecca Luchak
November 2, 2019
Excellent, well lit, and safe spaces! This is my second time using them. Tracy was great! I highly recommend!!
Brock Olsen
October 29, 2019
Since they opened I've had amazing service and the facility is brand new which is always nice. The manager there is very kind, Elijah I believe, who's professional and has been great to work with. Definitely going to keep getting my business!
Hampton United
October 29, 2019
I've done with business with storage places before, but this has been the best one I've encountered! Clean and secure facility. Elijah did a great job of asking all of our questions and was a great help. Good business.
Matt Ingram
October 29, 2019
The place is great. The units are clean, the service is top tier. The manager, Mr. Elijah Edwards, delivered excellent service when I was there.
Kristy Blair
October 25, 2019
Elijah is absolutely wonderful to work with! Very nice space and he made everything so easy!!
Aaron Crenshaw
October 9, 2019
Elijah was great! He helped with everything I needed! Super nice place, great prices, and very organized. They even have carts to help move things! Definitely recommend it.
Terri West
October 4, 2019
Elijah was absolutely wonderful at explaining all areas of our rental agreement! Very professional and willing to go out of his way to help us! I would highly reccomend Extra Space Storage
Lavette Springs
October 4, 2019
The customer service representative Elijah was very nice and helpful he answered every question I had the facility is clean well secured great air conditioning and the building is in a great location!
Michael Weitzel
September 30, 2019
Nice new clean
Deborah DiMattia
September 25, 2019
Elijah was very helpful the place is clean easy access and a great price!
MASTER ACQUISITION
September 18, 2019
Quality service
Shywone Sparks
September 7, 2019
Customer service was excellent and service was so fast and easy. Wonderful pricing I'm referring my moms and i will be back if ever needed.
Kristie Martyn
August 29, 2019
High recommend this place! The staff is so understanding and helps you any way they can.
Gregory Schmittel
August 21, 2019
Great service! Clean New facility!
Jennifer Razor
August 19, 2019
Elijah is the nicest storage guy ever and super knowledable and helpful! The AC is awesome!
Wesley Redmon
August 5, 2019
Great customer service! We pulled up right around closing, but they stayed and offered great service. Highly recommend this place for your storage needs.
Mike Ponikarski
August 5, 2019
Elijah and Samantha have GREAT customer service skills! I really appreciate that they waited for me to get here from Tallahassee
Kate M.
August 3, 2019
Wonderful customer service! I went in to check on unit pricing and the young lady there was so helpful and friendly!
Melissa bishop
August 3, 2019
Amazing customer service!
James Parsons
August 1, 2019
Elijah was wonderful. He was very informative and pleasant. He explained thing well and we felt comfortable with the whole process.
Sean
July 27, 2019
Great workers great facility
Sember Sorenson
July 27, 2019
Great location! Easy access and communication. Really close to downtown neighborhoods without the downtown price. Affordable and temperature controlled.
Lennell Shepheard
July 25, 2019
Carrie is so helpful
daniel smith
July 11, 2019
Fantastic customer service!
Tracy Minter
July 8, 2019
Great space! Great staff! Best prices in Chattanooga ! The facility is also nice and clean and in a low traffic area which makes moving things there ideal!
Hayden McGuigan
July 6, 2019
James Trieschmann
July 6, 2019
Great Value, outstanding customer service, and excellent security. I use this facility for personal and business storage.
joboee
July 5, 2019
Great customer service, and a very nice facility!
Jacquelyn White
July 2, 2019
Great customer service
