Reserve a Unit
5 feet by 10 feet Storage UnitSmall 5'x10'*
plus First Month Free
5 feet by 10 feet Storage Unit5'x10'* Storage Unit
- Outside Drive-Up Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
425 Swiss Ave
Nashville, TN 37211
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
This facility offers expanded availability for RV storage. Our friendly store manager can provide more details about any of this facility’s available services.
- RV Storage: Keep your RV off the street with an affordable parking space at our facility.
- Boat Parking: If you have no place to park your boat, we can help.
- Outdoor Parking: Park your car, truck or other vehicle outside for convenient access.
- Pay Online: Our facility accepts online payments to save you time.
- Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
- We Accept Deliveries: Why have items sent to your home for you to bring here when you can have them sent right to our facility?
- 24-Hour Video Recording: Video cameras record this location around the clock.
- Moving Labor Assistance Available: Pack up your things and have SML's moving and labor team move them for you.
- Packing Supplies Available: If you forgot any supplies at home, just pick up what you need here.
- Storage Protection Plans Available: Breathe easier with our SureSmart Protection Plan.
- Military Discounts Offered: In recognition of your service, we are happy to provide a 5% military discount to active duty military at move-in.
Nashville, TN 37211
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Ricky Doodle
July 2, 2024
Called earlier for a quote and the office was busy so I left a message. Suzanne called me before the office closed and let me know about the availability. We came in last minute and Suzanne was there to help us out! She walked us all the way to the storage and helped us sign a lease for a unit! Suzanne is definitely a gem! Thank you Suzanne :)
Steve Adams
June 30, 2024
Sinada was a big help!
Teddy Mccallie
June 30, 2024
Sinada is a phenomenal team member and leader! She goes above and beyond to assist her customers. Sinada is professional, courteous and so kind! She is extremely knowledgeable and very easy to communicate with. She is the BEST of the Best! Cubesmart is very fortunate to have Sinda on their team!
Matthew Cantrell
June 26, 2024
Sunada took great care of me and my company! We rented three units at once, and she was incredibly friendly and helpful!
Matthew Bowden
June 22, 2024
Initially felt rushed on the phone when I called in (realized that I called during their busiest time of the year) but over time the staff won us over with their responsiveness and attention to detail. Happy wife, happy life.
Viewz WithJp
June 5, 2024
Sinada is the best, very helpful,understanding,informative and speedy.
Audrey Bowden
May 13, 2024
I’d never heard of CubeSmart but we were looking for a place that has vehicle storage options. We were pleasantly surprised by the neighborhood - the store is just up the street from a Sprouts market, which suggests good quality. The property itself was gated and clean inside. The desk attendant was very friendly and extremely honest and helpful. We had planned to look around at a few options but after visiting there felt confident that we wanted to rent and didn’t bother to look anywhere else. I definitely recommend the company and this location in particular. Friendly staff, great prices, clean facility, good location.
Ronva
May 4, 2024
jarvis brown
May 3, 2024
Susan and Sinadia was AMAZING great customer service , kept a amazing conversation
Paul Young
May 2, 2024
My wife and I had a bad experience with the lady at the front desk. She was very rude and not very helpful. We will not do business with this CubeSmart location.
Leeann Young
May 2, 2024
I had the worst experience at this Cube Smart. The lady in the office was very very very rude! I will NOT get a storage at this place. Please Beware of doing any business here!
Jennifer Vetter
April 30, 2024
Sinada is so friendly, and she’s making the process of renting a storage unit a breeze!
Billy Bellino
April 30, 2024
Sinada was wonderful. She was very kind, funny, and efficient!
Eric England
April 30, 2024
Had a great move-in experience with Susanne and Judith. Would highly recommend you book a storage unit here!
Maria Ryan
April 28, 2024
It was my first time using a storage unit and as a college student it can get confusing doing it alone but Susanne made the process super easy and even took me to the unit and showed me how to access it! Very thankful and great service!
Elizabeth Mahon
April 26, 2024
Sinada and Suzann were both very professional, helpful and understanding! Will definitely recommend them
Grady Peay
April 25, 2024
The management at cube smart was excellent to work with. It was a pleasure to work with Mrs. Jenny.
Dustin Odeneal
April 25, 2024
Best experience would refer anyone the lady ther sinada was cool ad a fan
Sunny Stefan
April 18, 2024
Incredible service and staff Susann was professional, accommodating, tactful, caring, and just a joy to deal with! Blessed to be a Cube Smart customer ! Y’all rock ?? 10 out of 10
J S
April 15, 2024
As a company, I can't offer much praise. Frequent rate increases often has loyal customers paying far more than those just acquiring storage. That said, the staff makes all the difference in the world. They've always been eager to help with any issue that comes up. They're always kind, and it feels more like catching up with a friend when we have occasion to speak. Great folks, and a nice facility.
H J
April 14, 2024
Great location and property. Initially there was a little confusion about my assigned unit, but Sinada got it sorted out quickly and even offered some better options. Transfer was hassle free. Appreciate her above and beyond support. The entire renting and transfer process was quick and simple.
Cindy Drafts
April 13, 2024
The service was Sinada and Susann was amazing!! The customer service was fantastic! They were helpful and got my rental done quickly and with fantastic customer service.
Hunter O
April 13, 2024
Danilynn Odeneal
April 13, 2024
Kellyn Werner
April 12, 2024
Management made everything so easy for me and was extremely helpful in getting the unit set up. So glad I was able to use their services after moving from another state!
Mitchell York
March 21, 2024
Austin and nae are awesome
Zana Faraj
March 16, 2024
Very poor establishment! A disappointment to be honest.
My Awesome Family
February 7, 2024
Dana Middlebrook
January 11, 2024
Everything is easy to do because of the app! And anytime I had a question about anything the staff was always helpful and more importantly friendly.
johnny Holliday
January 5, 2024
Sanada is very helpful and confident with assisting her customers. She has been wonderful to work with and a lot a fun.
Cassidy Taylor
December 28, 2023
Sinada was absolutely wonderful! She was very personable and answered all of our questions. Go visit her if you’re in need of storage!
eric alexander
December 27, 2023
Best Experience at a cubesmart this far. Austin and Sinada were wonderful and made the process perfect!
Christie Moore
December 22, 2023
Sinada was so helpful and friendly. Her facility was clean and her office and bathroom smelled so nice. Would recommend!
Rhonda
December 14, 2023
Austin was very helpful, knowledgeable about the business and demonstrated good, quality customer service.
Jordan Powell
November 7, 2023
Sinada was wonderful when we were renting a unit to hold our stuff while we moved.
Cameron Huff
November 4, 2023
Great place to rent storage. Sinada is a great general manager and has helped me on numerous occasions. I highly recommend this place!!
Lindsie Herring
October 25, 2023
I’ve had a great experience at this location. Judith took care of me really well at the beginning of my rental, and Sinada came in and picked up where she left off. I appreciate their willingness to help in any way they can to make sure I have a smooth and successful experience. Sinada is very thorough and will ensure all of your questions are answered.
Lisa Alsup
October 23, 2023
Easy space-renting process, car was stored safely and most of all the new manager is wonderful to work with!
Joseph Smith
October 18, 2023
Sinada was very kind and very helpful
Selina Hutagalung
October 18, 2023
From start to finish I have had a very smooth and great experience with this CubeSmart location. From first getting a unit to me having movers come in to move me out of my unit my experience has been nothing but great. Whenever I had a question for the move out process of my unit at CubeSmart it has been a fast and quick response. Sinada has been especially helpful through the entire move out process of my unit. She has been super helpful with letting the movers come in with the truck to load everything up. Sinada is super sweet and I would definitely recommend this location to any of my friends and to work with her and getting a storage unit.
Rocky Simon
October 18, 2023
Sinada was very helpful
Elizabeth Simon
October 18, 2023
Sinada was AMAZING! She was so helpful and sweet.
Nathan Benbow
October 7, 2023
Great service! Sinada takes great care of us here every time we need her.
Devante Jackson
October 7, 2023
k & J Mobile Detailing LLC
October 4, 2023
Great storage facility. Also, the rep Austin was very professional. Would recommend.
Ryan Dieck
September 26, 2023
Sinada, was a pleasure to work with! She explained all of the options available and helped me make the best choice. The facilities are clean and the property is well maintained.
Eddie Causey
September 23, 2023
Adam Marrale
August 21, 2023
Very smooth process. Team was delightful to work with.
Ben Dongarra
August 18, 2023
Stacy Zorzit
August 18, 2023
Austin was great! Super accommodating!! Highly recommend this location.
Ronan Mendoza
August 16, 2023
Thank you nick and judith you guys are awesome, highly recommend leasing with them, thank you guys so much.
theresa valdivieso
August 16, 2023
Ms Judith and Nick were amazing to work with today. Very smooth process getting set up. Listened to exactly what I needed for my storage. Highly recommend if your looking for a secure place to store.
Junior Galvan Rocha
August 4, 2023
Austin was so great with his help opening up a storage what a great guy
Charlee B
August 4, 2023
Had a great experience temporally keeping my jet skis in a parking space at this location. Defiantly recommend, and Austin was amazing!
Karen Kramer
July 29, 2023
I can’t say enough good things about the facilty The young man Austin who helped needs recognition for going above and beyond in helping me in what was the hottest day of the year so far. Polite, kind and extremely knowledgeable Would highly recommend cube smart!!
Mary Rosten
July 3, 2023
Justin was great to work with. He answered all my questions and gave me a lot of information I hadn't thought of. The facility is neat and clean.
Noel Olson
June 23, 2023
Very helpful and clean
Jennifer A.
June 17, 2023
Everything. Easy access to my storage and nice customer service.
Audrey Welsh
June 15, 2023
Great customer service, easy to access, great communication
Karam Waisy
June 4, 2023
He is the best
Kevin Fox
June 1, 2023
Great service. Smooth sign up.
Clay McCluggage
May 20, 2023
Quality safe space with customer service focused management. Justin was awesome!
donald landphair
May 6, 2023
Justin is very professional
Josh Kellon
May 3, 2023
Jackie Schlicher
May 2, 2023
Justin was immensely helpful and thorough in covering all that CubeSmart has to offer. I feel comfortable that my storage items are in good hands!
ramon andres Duran
May 1, 2023
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Rebecca Wynne
April 27, 2023
Smooth 2 years of use. We were out of the country for a year and nothing was damaged or stolen. Nothing went wrong, which with a storage facility, that’s a huge win! Thank you Justin for making sure closing our unit was a breeze!
jordan felts
April 20, 2023
Great place , nice people , nice storage
Cathy Fletcher
April 9, 2023
Location was great. Friendly staff. The rate increased after 6 months instead of 12 months. I found the grounds a bit difficult to drive upon at times. There was no working light in the unit; I had to use a flash light many times.
Don Aston
April 1, 2023
Communication and response to the fire in building A was extremely poor. We weren’t granted access to our unit for 3 months. Everything was destroyed.
Heibel Oreza
March 23, 2023
Great storage unit and great service ???? fully recommend
fei mohach
March 15, 2023
Justin was really helpful and explained every detail for us. Thanks alot Justin
Stewart Stewart
March 15, 2023
Justin Great, very knowledgeable and easy to work with
Brooke Wood
March 11, 2023
Justin Ortega was so helpful and understanding of our needs, thank you!!!
Reiner Venegas
March 2, 2023
Justin Ortega was a pleasure to work with, helping as much as he can with my move out.
HeSaid SheSaid
February 27, 2023
Awesome experience!!! I needed a short term rental and the process was seamless! Great availability, price was reasonable, fast check in, and the staff was great (Thank you Justin!). I fully recommend this location and company! You can’t go wrong!
Chuck McDaniel
January 26, 2023
The absolute worst management ever!!! Yard was left unsecured for nearly a year causing thousands of dollars in theft loss!!! Do yourself a favor and & look elsewhere!!
Barry Cardinael
January 26, 2023
Tonya Guinn, the manager at my facility on Swiss Ave in Nashville, is friendly, knowledgeable, a good advisor with a wealth of knowledge about packing and storing…and most of all, reliable. CubeSmart has great facilities, and a great online system, and an onsite manager in Tonya, to complete the perfect circle, and help you with your storage needs. Barry Cardinael.
Salim Longui
January 26, 2023
Time Electric Inc
January 23, 2023
Tonya is amazing! And thank you
Kim Stallworth
January 17, 2023
We were greeted by Tonya right away and she was very helpful. Got right to the point explained everything to us showed us the unit. Everything was nice and clean and the price was within my budget.
Joe simmons
January 6, 2023
Tonya was very helpful and she is a great woman
Pablo Garcia
December 31, 2022
I love the service,,
J Adams
December 30, 2022
Great location and customer service
O Wich
December 12, 2022
Extremely thorough and such a pleasant experience. Tonya made a dull day great and was so lovely. Thank you so much for all the help!!
Richard Omondi
November 30, 2022
Tonya is a sweet heart.she makes CubeSmart feel like home. She is wonderful.
Andrew Bixler
November 25, 2022
Great service, the manager was very nice!
Trish Swanson
November 24, 2022
Tonya was awesome! She made it an easy process and was very kind! I had a great experience with great customer service! Thank you!
llill ice 1
September 30, 2022
Good place and good people!
Jennifer Zuhlke
September 30, 2022
Tonya was fantastic! It was refreshing to receive such great customer service. She showed me several units helping me decide which would work best. We moved from out of state & she helped ease the stress by making renting our unit painless.
Chris Park
September 26, 2022
Very easy transition from a smaller unit to a larger one. They were so nice and accommodating on what I needed. I would definitely refer family and friends to this location. A+
Abdulatif Rakhimov
September 22, 2022
Great customer service. Better then expected.
EM Scaling
September 17, 2022
Tanya was efficient and professional!
Farrukh Sapaev
September 15, 2022
Tonya was so nice helping me get a space here again she has excellent customer service skills. Highly recommend
renee loose
September 8, 2022
I called this location on Monday September 5, and spoke to Tonya regarding availability on a unit. Tonya was very professional on the phone. She gave me prices on several units and asked me to call her back once we know our exact moving date.
Dionte Wells
September 6, 2022
Tonya is always helpful - excellent customer service, Clean, & personable
Aweys12
September 6, 2022
Tonya was very helpful and professional. She has a very personable attitude and excellent customer service. Place was very clean!
Moha Yare
September 5, 2022
Tonya was so sweet she was helpful. ????
Deirdre Ancira
August 2, 2022
JJ JJ
July 29, 2022
jabo jg3
July 29, 2022
Tonya was great!!!
Bob Boyd
July 27, 2022
Tonya was thorough, helpful, informed, and comprehensive in her service. Without her help, I’d be stuck with a much smaller storage space and no other options. Now, I’ve got the exact spot I need and know all the different tools at my disposal to make sure my property stays safe and unblemished. To offer this level of sincere customer care while managing an entire facility in the dead heat of summer is exemplary.
Steve Liddle
July 27, 2022
Great management from Tonya!!! Love this place.
Persis Exoticas
July 8, 2022
Have 3 units with them. Tonya was very helpful throughout
Tyler Hatchett
June 29, 2022
The best place very nice i got right in and out !!!
Nicolas Martinez
June 27, 2022
Renicha Curtis
June 24, 2022
The process was simple. The store manager Tonya was extremely nice and followed up with me to ensure all my questions were answered.
Ivan Klassen
June 15, 2022
Troy Moore
June 13, 2022
Love Tonya. Super customer service.
David Marr
June 2, 2022
Great folks at this location!! Tonya was a pleasure to work with and is always very helpful. Please be prepared for great customer service at this location.
Nuri Yuldoshev
June 1, 2022
I had an issue with my parking and Tonya wrked hard to get it reaolved and make it right.
Bran Doe
May 30, 2022
Tonya she amazing great service and good vibes there
Big Boy gen
May 24, 2022
Michael Grier
May 24, 2022
Great Location! Thanks to the manager Tonya for the personal service.
?Evan
May 23, 2022
Tonya is very helpful and fun!She wow’d me!
Rebecca Abbott
May 16, 2022
Tonya was awesome. She was awesome at explaining things, and she was a great helper. If you ever need to rent a storage unit, Tonya is your person!
John Abbott
May 10, 2022
Tonya was awesome!!
Arely Flores
May 7, 2022
Very nice and helpful people at cube smart!
Michelle Caldwell
April 28, 2022
Tonya is very helpful and fun • she helped me get storage set on app . ????
Antonio Davis
April 16, 2022
Michael is a true representation of Superb customer service! He was very understanding and patient. I'm not sure if he's the manager but he definitely should be! Give that man a raise!
Bryan Crossley
April 15, 2022
The prices are good, and Tanya made the process quick and easy!
Darrington Dunn
April 7, 2022
sha watson
April 2, 2022
The best service ever please give Tonya a raise
Smoking Pretty
March 31, 2022
Nice and friendly.
Max Bush
March 29, 2022
The GM Tonya helped me get in my new unit after i had issues with the lock and also put me on a wait list for a larger unit. 10/10 would recommend. Thanks a ton!
Cole James
March 24, 2022
Clif King
March 23, 2022
Tonya was very knowledgeable and great customer service
Patrick Crowe
March 23, 2022
Bryce Marion
March 19, 2022
Michael was very helpful!
Matt Coate
March 18, 2022
Easy process. Helpful on-site rep.
Jason GunnHo Lee
March 17, 2022
Bunyod Bobobekov
March 16, 2022
Positive, quick service) friendly staff. Good deal thank you guys
Egzon Krasniqi
March 14, 2022
Tonya was really helpfull with the reservation, great to have a conversation with, great customer service
Zarya Express
March 14, 2022
Tonya was very helpful and accommodating with my parking needs Everyone should come rent from her!
Norma M Saldana Gonzalez
March 12, 2022
Dajiy3 Os
March 9, 2022
Nathan Benbow
March 5, 2022
Service has been great for the past 3 years ive been here! No issues, great company.
Luke Parker
February 1, 2022
Easy to move my stuff in and out. I like that it was easy to pay you all.
Zouzain Kahar
January 29, 2022
Very good wonderful service
Kae Zenisek
January 28, 2022
Just signed up, it was super easy to reserve online and when I came by the check the unit Tonya was amazing! Very helpful and made me feel good about putting my stuff here!
John Hearne
January 19, 2022
Tonya was such a huge help and extremely patient with me throughout the whole process. Clean facility and convenient hours
Darryle Stepp
December 30, 2021
Great place for storing all of your items
Bria Lewis
December 28, 2021
the Customer service was amazing and the process was a breeze, only problem was trying to find my unit due to the gate being broken so having to go in from another spot and not knowing how to get there from that drive in
Katherine Skopik
November 29, 2021
Tonya at Swiss Ave was on it. She answered all of my questions & and was very helpful. Clean units and easy to get to.
William Childers
November 10, 2021
yousif angko
September 27, 2021
Keep up the good work guys
Prashant S
June 3, 2021
Any Move Inc.
March 11, 2021
No problems, I had to move someone out of storage we pit in about one month ago
tamilla johnson
January 14, 2021
It was excellent customer service!! Very helpful with questions and answers. CubeSmart Rocks!!!!
Liz Goodgame
November 12, 2020
Great customer service at the front dest - swiss street office in nashville.
Mark Baker
October 31, 2020
Chris Roby
October 14, 2020
Well lit and clean storage property and office. Thanks
Adante Dean
October 4, 2020
Fantastic service and super easy sign up process!
LAF man
September 24, 2020
Excellent service! Many Thanks!
Cesalee Hood (BossLady)
September 20, 2020
I love the employees anytime I needed help they was always willing to help!!
Hardy White
August 17, 2020
The yard is clean and well kept. The Manager, Todd, is friendly and professional. He made great recommendations for our storage situation. Highly recommend here for your storage needs.
Patrick Wadri
June 26, 2020
Clean and good management team
Charles Smith
June 9, 2020
Jesse Green, Jr.
June 8, 2020
Justin Matanane
May 29, 2020
The store manager, Todd, was very helpful and courteous from the time we reserved our units to the time we left. The facility was kept very clean, and we never had any concerns about security, pests, or weather impacts on our belongings. I was initially concerned about our ability to navigate a 26’ U-Haul truck down the hill and around the lot, but buildings are spaced with more than enough clearance and the ramps are graded to be able to accommodate the largest U-Hauls.
Kathy Senchuk
May 26, 2020
Very professional service by William and Todd. Easy move-in and reasonable prices. Would definitely recommend to friends.
Troy Oakley
April 26, 2020
Judi West
March 12, 2020
The Gm made it so easy to get my storage. Professional, kind, and very pleasant to work with. The prices are very fair and my unit was very clean. Thank you for all of your help and working with me.
Clint Carter
February 21, 2020
Property manager was pleasant and assisted me with obtaining a unit for my business. They checked my key and gate code making sure everything worked properly and took the time to make sure everything was smooth. I am looking forward to continued use of the unit.
nicholas newton
January 14, 2020
Hard to get them on the phone and they quick to get you off
David Stiles
December 17, 2019
Perfect for my needs and friendly staff. Prices are reasonable and had no issues.
Clark Hudgins
November 21, 2019
Great customer service from Judith. Clean facilities and great value.
Patti Moore
August 21, 2019
This has been a wonderful experience! The staff has really been accommodating after an initial hiccup. The place and units are so clean and well maintained. I will absolutely be happy to store here again. Great experience!
Miss J
July 30, 2019
Mr. William is the nicest man ever. He was so helpful and walked me through the entire process with patience.
Brian White
July 21, 2019
Donghuan F
July 18, 2019
Lovely service but inconsistent message. I moved my stuff in about 3 months ago, the manager Amelia was friendly and welcoming. This was definitely one of the better places that I have found in the city. However, I am not happy with their inconsistency in communication. I was told that they don't do prorated rent "officially", but if it is a couple days into your billing cycle, they should be able to adjust it. I moved my stuff out 10 days after the billing cycle has started and was told that there won't be any adjustment at all. Therefore, I was charged for the entire month. I don't know how exactly I feel at now, it definitely has something to do with the fact that all the money I had to pay, also about my feelings about service industry that people are just nice to you when they want you to sign up things. Once they have the access/power for auto charge, most of the promises they have made do not hold.
Kristina-Rene' Massey
May 30, 2019
Always friendly and reasonably priced!!!
Andrew Dunn
May 19, 2019
Ayla Morris
May 8, 2019
I was with this storage facility for almost a year. From moving in to moving out, they on-site managers were extremely helpful. The facility itself is clean and climate controlled. They scheduled hall checks to make sure all of the units are completely closed and locked. When I accidentally left mine open, they called to notify me. Great units with a very helpful staff.
O Hall
March 11, 2019
Amelia was so helpful! I’m moving to the area and she made the process so quick and easy!
Billy Walters
February 24, 2019
Good and secure
James Brown
February 16, 2019
Nick Perreault
February 10, 2019
Fantastic service.
A. W.
February 5, 2019
Jim Coleman
December 18, 2018
Kanitra & Michael were outstanding!!!!
Catherine Gilbert
November 24, 2018
John Prunty
November 14, 2018
They had what I needed and quickly got me set up.
Liz Kershaw
November 13, 2018
Cube Smart is an excellent climate controlled storage facility. We rent 2 units there. I had a mix up on what my payment covered because the two units are not tied together in one account. I spoke with Amelia and Kanitra. Both were very helpful and handled my problem right away. I highly recommend this facility.
Allegra Gunn
November 12, 2018
Allison Gunn
November 10, 2018
I received great customer service and store managers were very helpful.
Lynn Williams
October 13, 2018
Staff is always friendly.
Paul DeBeer
October 7, 2018
A great experience. Clean and safe location. Manager was extremely helpful.
Donna Bass
July 21, 2018
Amelia is the new manager of the Nolensville location and was totally helpful and professional in getting us a better space for our camper and sailboat so we could have easier access. She was so courteous that we rented a 10x10 storage space from her the next day also. Convenient location and great customer service.
Marilyn J. Leger
July 20, 2018
Started with a phone number of a clearing house who took info about what we needed & sorted through CubeSmart possibilities until he found us exactly what we needed in the Nashville area. Met, Amelia, the manager of the facility that same afternoon to look over the facility & learn what she would need from us. The next morning we brought our pickup, trailer & deckboat in feeling it would be secure. Very satisfied.
S. Butler
July 16, 2018
Let's start with the professionalism of Amelia, the General Manager. She was refreshing, with a positive attitude, a great personality, and outstanding customer service. The facility was very clean and in pristine condition. Now back to Amelia. She treated me like an old friend and with all that I am facing. It was much needed and comforting. Thank you Amelia! If you want to be treated like a person, definitely check out this Cubesmart. They're the best!
Bird man
July 2, 2018
First off this place is next to section eight housing. Their security is by far the worst I have ever seen. Their security gate has been broke and left wide open for anyone who wants to drive in or out for over FIVE months now. Leaving your property vulnerable to anyone who wants to have at it. They have been asked countless amount of times to get it fixed. For some reason, they refuse to. The gravel parking lot is in such bad condition you almost destroy your car/truck trying to drive through it. They have been asked several times to fix that as well. Again, they refuse to. Myself alone with other people who have leased have had to hire companies ourselves to come in to lay gravel and smooth out what is there because they refuse to maintain their property. Also, their cameras, they don't work at night. Not to mention there are only four on the entire property. My rent has been raised four times and they wont simply lay gravel, fix the only gate they have or put in cameras that work. My stuff has got broke into more times than I can count. My advise, RUN.
Teshelle Edwards
June 26, 2018
I originally made a reservation on 6/25 for 6/27, but a few hours later I realized I would need it that same day. I called the manager back and asked if I was able to come and sign the paperwork today and she said yes. Once I arrived she took me to show me the unit I would be renting and when we got there we realized the space wasn't big enough for what I was needing. She then showed me a 10x10 unit which worked perfectly. One of my main concerns was whether or not the unit would have the first month free (because that was one of the main reasons I chose this location) and it was! The paper work process was pretty quick and I was out of there within maybe 45 minutes from when I arrived. I would definitely recommend this location thanks to the manager Amelia (I believe that was her name)!!
Simon silly
June 17, 2018
Friendly service and great deals.
Danny Allen
June 4, 2018
Nice job of getting me logged in.
Nick Costa
June 1, 2018
Won't be fun trying to make it to my storage unit in the winter/ice with RWD but that's not a huge deal in this area.
Hannah Wilcox
May 10, 2018
I reserved a space online at CubeSmart to store our 40 foot RV. A lady from the Storage Unit called us to confirm the reservation later that afternoon. I made sure to double check that she had a space big enough for the RV that we were bringing. I told her we would be there around 10:30 the next morning. When we arrived, she said she would show us the outdoor space to make sure the RV fit in it. After my husband pulled the RV through the rundown backlot, we realized the person helping us had no clue where the space was that we were supposed to be renting. There were no tags on the fence sor the ground that clearly marked the spaces that were available so it was understandable that she could not find the right space. After she called her "trainer" she finally found the spot that we were supposed to be renting. She knew that we had a 40 foot RV and she was trying to give us a space that was 25 foot. When I told her that was not going to work she finally found us a spot to park it. The spot she gave us had broken glass everywhere, a huge piece of plywood, trash all over it and a tree that partially hung over the space. After being there for over an hour, we decided to just leave as we were getting no where. We received terrible customer service and we drove all the way out to the facility for a space that didn't even exist. I will never rent with CubeSmart, nor will I ever recommend this company to anyone. We are very dissatisfied in the service we received.
Sorrel Brigman
April 18, 2018
Clean, ready to move in. Made reservation online, was contacted about it within a couple of hours. Moved in that day. Only reason I’m not giving five stars is that the paperwork took a little while. Not the fault of the employee working there, the process just seemed drawn out. Would love to have the option of doing some of that online ahead of time.
Anthony Southall
March 22, 2018
Blue Monkey Shaved Ice
March 16, 2018
Made reservation around 8:30 AM and needed to get it dropped off that morning. Called multiple times and couldnt get a response. Drove over at 11:30 and was met with a "be back at 1:00" sign. Waited around until someone finally called me back about an hour later. When I finally got there we couldn't find the location of my reserved spot because the parking lot was very unorganized. I ended up being told to just drop it off next to the fence in an unmarked location and they'll call me if I need to move it. I don't think it was the lady that was working's fault but it will be very inconvenient if I'm asked to move it because the reason I was storing the trailer was because I'm selling my truck. The lady that I finally got to speak with was nice but the lack of organization and inability to get in during the first 5 open business hours was frustrating.
richard bearre
January 11, 2018
Safe
Jonathan Bingham
December 18, 2017
Awesome service, they will work with you no matter the situation. Great place to store your personal thing.
Rosa Padron
December 10, 2017
Olivia was very nice and helpful, I got What I was looking for and for a great price
Claire Sims
December 9, 2017
DT SIG
November 2, 2017
Matthew Burns
October 20, 2017
Esbin cali
October 12, 2017
Kim Harris
October 7, 2017
I have been impressed with the customer service at this location from day one! They have always been very friendly, accommodating, helpful, and care about their customers. This week I was so grateful to receive payment reminder calls from Kanitra, who was very friendly and also spent extra time helping me resolve my payment issues. Even though it was closing time, she didn't rush me and took the time to do a thorough job, putting my needs first. Thank you, Kanitra, for doing an amazing job, and thank you Cubesmart for great customer service!
Brian Matthews
September 30, 2017
Got me a unit quick and with a great price and wonderful service. Definitely check them out.
Jason Carter
August 26, 2017
Super friendly staff!!! Well maintained and very clean.
Robert Griffin
August 22, 2017
Olivia Goodwin was so helpful and pleasant. She also has a beautiful smile which matches her personality.
Ashley Coe
August 20, 2017
The General Manager Olivia Goodwin did an excellent job this afternoon while assisting me with a unit transfer. She even went the extra mile to stay 20 minutes after closing to get everything squared away after a last-minute change of units. She always gives great customer service. Highly recommend this location. - Ashley B
Bryan S. Bratcher
April 8, 2017
Ive been with this company for a while on and off for 10 years. The management are great and I would recommend this strorage facility to anyone and everyone.
Martin Champ
February 14, 2017
Holli Brigham greeted me with a smile and walked me through everything and made sure I was a satisfied customer.
Tracy Pinkard
January 28, 2017
The Manager Olivia was EXTREMELY helpful, professional, and friendly. She made the process really easy. She even made my Youtube-absorbed preteen smile! Also, compared to other self storage places in the area, they had the best rates in general and the best online deal. The online reservation process was also really quick and easy and I received immediate email confirmation. And the grounds are clean and well-lit.
Silvija
December 6, 2016
Richard Harding
August 26, 2016
Great customer service! A big thanks to Olivia and Bob for going beyond the call of duty when they did not have to. Much appreciated. The unit was clean and ready to go when my movers arrived to unload.
Renee' Chilson
July 18, 2016
I am very thankful for the staff! We had a smaller storage unit that was climate controlled, but we needed to get a much larger one but I didn't want to pay for climate control for just a few months in late spring/early summer. The team worked with us to get an indoor unit that fit our needs perfectly! We were pleased with how clean the buildings were kept and the entire time we had a unit there (18 months) we didn't see any bugs. If you need a storage unit, this is the place to use!
The Handmade Home
May 7, 2016
Bob and Olivia are great to work with, I would give them 5 stars. Cube smart could stand to spend a little money and update the facility. It would also be nice if the changed the outside storage unit locks to cylinder locks. Also, not a fan of the gate at the center, it is not set to an appropriate height and makes it very difficult if you are in a truck to reach it. It needs some attention. But over all just having Olivia and Bob there to work with helps you over look the neglected issues by the company. I'd recommend it based on the friendly service.
Terry Montgomery
May 6, 2016
Olivia could not have been better. Great spot and worked to make sure it was exactly what I needed. Highly recommend.
Ekom Essien
April 10, 2016
The customer service I experienced went above my expectations, I would definitely recommend this site!
Robert Voss
February 20, 2016
Staff was amazing. Very helpful, even called another location for me because they were out of 30' spots. Olivia and bob really run a good ship. Mr. Voss
Evan Miller
February 13, 2016
Staff is incredibly helpful, facilities are clean and easily accessible. I would definitely recommend them.
Alysha Sulkowski
February 6, 2016
I recently moved from Las Vegas to Nashville. Cube Smart on 425 Swiss Ave. was a customer service dream come true! I could not have asked for more concerned and caring representatives helping me get the best deal and making the move in/out process a breeze!!! Managers Olivia and Bob were fantastic! Haven't received that kind of customer service in a long time. Breath of fresh air!
Charles Jordan
December 18, 2015
My rate went up %25 in 18 months, whilst the condition of the property deteriorated. Parking lot is muddy and full of potholes. Couldn't get in my RV after a rain without tracking mud all over the unit.
LeRoy Castle
November 25, 2015
Had to trade spaces and the staff esp. Bob can help you out.
Michael DiBenedetto
November 21, 2015
Bob with CubeSmart was a pleasure to work with. He got me all set up with a parking space for my boat at a reasonable price! The facility is great and I feel safe having my boat parked there. Highly recommend!
Caleb Nelson
November 12, 2015
Great prices and location. I even got 1/2 off my first month.
Tenn Photo
November 3, 2015
First the positive - This location provides covered parking and the staff, both present and past, are courteous and try hard to meet the needs of their customers. They are good people and nothing in this review should be viewed as criticism of their performance. However, as a company, CubeSmart leaves a lot to be desired. First, they provide almost zero (0) maintenance and/or improvements to this property. The main drive areas in the covered parking area are full of potholes deep enough to come close to damaging your vehicle when driving to you space. They are also numerous enough that it is impossible to avoid having to drive over many of these. These potholes have been present for at least 5-years without ANY maintenance and get worse after each storm. Second, many of the covered spaces have little to no rock base and are essentially mud. Thus, when it rains, you are standing in mud thick enough to cover your shoes or, when it's raining, a stream of rainwater and mud. This is because the covered area is on an angle so the rainwater flows through the spaces without any drainage and the property has not invested in renewing the rock base to cover the mud floor. Third, the security at this location is almost non-existent. The security gate is often broken leaving the gate unable to open or close. Worst yet, the design allows anyone to physically open the gate by simply pulling on it; this is true whether or not the security system is working or not. Fourth, there are 16-cameras on the site however, only 12- camera are working and four others are marginal. Fifth, the fencing around the area is almost falling down so anyone can enter the area by simply walking through one of the many holes in the fence. Sixth, CubeSmart is not shy about raising rates about 10% every year even though the have made zero (0) investment in this property. We hear promises that they have plans to fix up the property but, reality is that they won't even invest enough to fill the potholes (despite numerous complaints from almost everyone who rents a space). Finally, CubeSmart has been unable to keep a property manager on site longer than a year. Most have quit because of their frustrations working with CubeSmart management and their inability to get the company to make necessary improvements or perform basic maintenance and have grown weary of customer complaints.
Michael Rau
October 27, 2015
Very friendly staff. Needed a spot to park my boat for the winter and they were able to accommodate my needs within an hour. Prices are very reasonable, and the location can't be beat... easy access to both I65 and I24.
Dale M
October 12, 2015
I needed a covered parking spot a couple of months for my boat. I called the CubeSmart customer service center and the person I talked to was very nice and helpful. There was one spot left in Nashville. We drove over to CubeSmart on Swiss Ave and met Barbara. She was extremely helpful and took care of getting everything set up. I would recommend this CubeSmart to anyone.
Brandon Jones
September 28, 2015
Barbara was very helpful as well as the lady I spoke with on the phone in the corporate office. They were able to get me out of a bind in quick fashion and were beyond reasonable in pricing when compared to surrounding storage facilities. They offered promotional deals without me even asking which saved me quite a bit of money. I highly recommend them to anyone needing storage for any purpose. Fast, friendly, and helpful. Can't beat that in the customer service field!
Therese Romano
August 24, 2015
Bobbie and her team are very helpful. They worked with me so that I got just what I needed.
