Reserve a Unit

5 feet by 10 feet Storage Unit

$46.80^†/mo.

View Details & Hours

5 feet by 10 feet Storage Unit

Climate Controlled
1st Floor Access

$46.80^†/mo. online

$78.00 in store

$78.00/mo. in store

A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.

A 5×10×8 storage unit is like the size of a walk-in closet and can fit the contents of a small room like a desk, cabinet, bed, chairs, and several boxes.

610 E Stassney Ln
Austin, TX 78745

Office Hours

Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)

Access Hours

Daily: 6:00 AM–10:00 PM

Services at This Facility

Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.

Store Amenities

Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
We Accept Deliveries: Why have items sent to your home for you to bring here when you can have them sent right to our facility?
24-Hour Video Recording: Video cameras record this location around the clock.
Professional Shredding Available: Dispose of confidential paperwork by taking advantage of our professional shredding.
On-Site Workstations: Set up your laptop and get to work at one of our nicely equipped workstations.
Resident Manager: On-site managers allow us to provide superior customer service.

Moving and Storage Deals

Bellhop Moving Service: Book a contact-free move into storage with national moving provider Bellhop.
Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
Packing Supplies Available: If you forgot any supplies at home, just pick up what you need here.
Storage Protection Plans Available: Breathe easier with our SureSmart Protection Plan.

Close Details & Hours

610 E Stassney Ln
Austin, TX 78745

Office Hours

Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)

Access Hours

Daily: 6:00 AM–10:00 PM

Services at This Facility

Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.

Please provide your rental information

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Move-In Date

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How long do you plan to store with us?

Are you using storage for personal or business reasons?

Personal

Business

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You won't be charged anything to reserve this unit. No obligation – both unit size and move-in date can be changed. You'll receive an email shortly with your reservation details.

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Reviews of This Facility

Lisa Kleine

February 27, 2025

I was talked in to getting storage there by the worker making me believe that the price i was given wouldn't change. That he hadn't seen it go up in awhile so in a years time it shouldn't. Not 2 months into it I got a notification stating it was going up almost $20. (10×5 unit) so if you want storage just know that they get you in and will start increasing your prices bc they figure you don't want to haul your stuff all around. Im very disappointed as I am a single mother struggling so just $20 can make a big difference.

Adela Calderon

February 13, 2025

rarely carts available to move items, no trash dumpsters available to customers

norma solis

January 29, 2025

I had very good experience

Mackenzie Kuhner

January 7, 2025

Angelique Dennis

December 3, 2024

Customer service has always been amazing! Sometimes there’s not a cart available which can be frustrating, but other than that I have had a great experience!

Alejandro Montelongo

November 22, 2024

I had an outstanding experience at CubeSmart Storage, and I have to give a special shoutout to Jordan, who went above and beyond to assist me. From the moment I walked in, Jordan was incredibly friendly, professional, and knowledgeable. He took the time to walk me through the available storage options, answer all my questions, and help me select the perfect unit for my needs. His customer service was exceptional, and I could tell he genuinely cared about ensuring I had a smooth and easy experience. The facility itself is clean, secure, and well-maintained, which gave me peace of mind knowing my belongings would be in good hands. I also appreciated how easy it was to sign up and get everything set up on the spot. If you’re looking for reliable storage with top-notch service, I highly recommend CubeSmart, and be sure to ask for Jordan—he truly makes the experience stand out!

Christian Kai

November 20, 2024

"Jordan provided exceptional service! He was incredibly courteous, professional, and went above and beyond to assist me. I couldn't have asked for a better experience. Highly recommend! The facility was also very clean, safe, and conveniently located. I would definitely recommend this place to anyone looking for a great experience."

J.ant Wms

November 16, 2024

Everytime a new management turnover they go in an increase prices as twice the locks were cut off my unit within the same month n told their old locks were not sufficient n to purchase their locks, but they contact lease as if attempted break-in were happening but provide no evidence with the property videos

raymond mendez

October 14, 2024

Employee should be rewarded employee of the year he was informative friendly courteous and helpful all in a professional manner I will inform all my family and friends if they need a storage unit Cube Smart is the way to go the young man should be the poster boy for cube smart great employee

Rudolph Gonzales

September 27, 2024

Have used twice, both times were great!

larry lee

September 13, 2024

Just another storage place

Karen Daugherty

August 11, 2024

so convenient, I feel so taken care of

Maria Sadler

August 6, 2024

Krishna Kalluri

June 4, 2024

Will not recommend renting here if you are looking an inside unit. - Storage building entrance door is as big as your house entrance door. So you can imagine the struggle you will have get your furniture in. - There is one and only one cart to move your heavy items if someone else is using it you need to wait for them to complete there load. Almost every time I had to wait for someone to return the cart. And they force the insurance on you even if you have your insurance. They said my home insurance doesn’t cover items outside my home. Same insurance was accepted in another storage.

Mackenzie Kuhner

May 27, 2024

Pretty easy to find the unit they called to welcome me and left good directions as what to do. Clean and tidy and tucked away.

Cristian Rodriguez

May 10, 2024

Jordan was very helpful! He walked me thru all the storages and the process of renting one.

Debbie Goll

April 21, 2024

Accessibility was the key. Interactions with the office were very positive. It was impressive to see the staff walking the areas daily.

Mike

April 13, 2024

The grounds keeper/manager was very friendly and offered to help sweep my unit since I'm disabled.

Jack H. Langworthy

March 29, 2024

The CubeSmart employees are professional and helpful. The facilities are clean and well-secured. However, in the brief 1+ year period that I have rented a locker, my rent consistently went up ignoring the initial bargain teaser rate. In fact, it was about to go from $350+ to $430+ this coming month. I understand supply and demand, but this is simply price-gauging. Caveat emptor.

Yuying Wang

February 23, 2024

Olivia Becerra

February 21, 2024

The girl that helped me when I got there she was walking around in the storage units and helped me and my brother find out way she was great....love it. She was so kind and we dint have to go all over the place looking for my unit so thanks girl ...I forgot her name but she was amazing

Catherine Glidewell

February 21, 2024

The employees were very helpful and accommodating.

Thomas Burroughs

December 31, 2023

Suep Daid

December 17, 2023

Was in to check my storage yesterday Jan 9 and no heat very cold I thought this location was climate control.

Adam Lipscomb

November 29, 2023

Simple to set up, no problems with the space

Leslie J Rodriguez

November 18, 2023

I was so relieved they were open late enough to help me get my unit and I really appreciate the breakdown and Matt's friendliness.

Ed Castillo

October 27, 2023

wesley parmer

October 11, 2023

She was really great and kind and meet all of my storage needs. Thx wes

Drea Russolillo

October 11, 2023

Wasn’t great, elevators out of order frequently. Graffiti in the elevator didn’t feel safe/secure. Moved out didn’t get a refund for the remainder of the month, which… whatever.

Kellie Runge

August 26, 2023

Our experience with CubeSmart was 100% positive. Matt was wonderful to work with over the phone - very kind and helpful!

Shirley Matthews

July 14, 2023

Texas Best Food Services Training

June 26, 2023

Silvestre Garcia

June 2, 2023

Very clean units and the a/c controlled ones with the high 80's almost 90 degrees u can basically stay all day in there great price for the size of room hands down best place in town...also the staff very helpful and answered every question before i got my unit and afterwards asked again if i had any questions

Karinette Rosado

May 24, 2023

Matt quickly understood what I was looking for and showed me the options they had based on my needs. He was very clear with the storage rules. Super pleased with the professionalism of the staff.

Chef Villanea

May 7, 2023

Court Jester

April 29, 2023

I really like how positive the staff was the experience with the guy he was really precise with the instructions and the rules on it the service in general was really well put there was nothing I didn't understand I understood everything the guy was saying and honestly the service was amazing

Rachel Victoria

April 11, 2023

Beginning with the first call, the agent on the phone was very knowledgeable and friendly. Agent on duty, Matt was very helpful, friendly and completely helpful in explaining everything in detail.

Sophie Marianos

March 30, 2023

Used this location for about 1.5 years. There were months where one of the side doors wouldn't lock, one of the elevators has been inoperable for 6+ weeks, the phones in the front office were broken for a few months (meaning if you wanted to get ahold of them, you had to go in person during business hours for even simple questions). The prices are not competitive, the units often smell like people are smoking inside/around them, creepy flickering lights on occasion, etc. It's not the worst, and the guys in the front office are great/helpful now that the phones work again, but this was my experience.

Tema “Ravi” Rosales

March 16, 2023

The experience was great, the staff was very friendly and helpful.

Marisa Martinez

February 19, 2023

The staff was very friendly. The free reservation system made it very quick and easy to come on site and secure my unit as well as see it before purchasing.

Sheree Wormley

January 19, 2023

Matthew gave me the best customer service ever…all while training someone. I’ve been off and on at this location for some years now, and I think he is the best manager so far. His attention to detail, and the way he goes above and beyond to help me, is nothing short of amazing. He has been a funny and calming force during my time of stress. I appreciate him for everything.

lita g

January 7, 2023

Michael Cassidy

December 17, 2022

Every thing was ready to go as promissed, building access was easy.

Latricia Dominguez

November 7, 2022

Easy and convenient process online

Ron Stallings

October 18, 2022

Very disappointed to find that new renters pay 40% less than someone who has been there on auto-pay with 2 units for almost 15 years.

Ernest Garcia

October 17, 2022

Having a really bad experience the automatic payments didn't go thru. So I came in person to pay on Friday the next Monday it showed that the payment didn't go thru so I came back to pay again the guy at the counter said not to worry that payment shows to have gone thru. Three days later I'm getting late charges so I pay at the counter agin and not 144.05 and not even an hour later another 30 dollars was taken out!!!! And the number to the manager is going straight to voice mail

Jasmine Deary

August 22, 2022

Ben was awesome explained everything in detail and helped me saved. Will recommend anyone to come and keep your stuff here if need be.

Adam Newcomer

August 16, 2022

This is a very secure and clean facility.

Michael Walser

July 29, 2022

Rosalinda Resendiz

July 25, 2022

I have tried other storage services and Cubesmart is my favorite.

Rodney Wormley

July 19, 2022

Convenient location, easy online booking, and after move in the staff was always available for assistance.

Mike

July 16, 2022

Good

Jose Rodriguez

July 12, 2022

I had a terrible experience. There were rat issues, multiple furniture pieces ruined. AC controlled units not as advertised, a large screen tv ruined due to the high heat of the unit we had. Never would recommend this location or company. Did nothing other than offer rat poison packs to put in the unit. Terrible.

Taylor Ford

July 11, 2022

Sara Walsh

July 6, 2022

Great customer service and easy online bill pay

blklite soul

April 1, 2022

Matt, the GM, is an exemplary manager. He displays grace, kindness, professionalism, knowledge of company policy and practices, and empathy towards his clients. I have spent many years working in the service industry and customer service positions, and I can say with great confidence that he is an authentically good person. You will be taken care of at this location. Thank you Matt!

Stuart Smith

March 4, 2022

Very helpful getting started.

Jose Manuel Villegas

November 27, 2021

(Translated by Google) Very safe but more light is needed, they are very dark (Original) Muy seguros pero se necesita más luz, están muy obscuros

Jime wells

October 8, 2021

Extremely overpriced!, I’m going to uncle bobs, at least, he makes me feel like family. Not like a distant cousin..

Rene Matthews

September 28, 2021

Just need to say the kid Aubrey that works there is a great kid. He actually referred me for a job and I cant wait to start. I worked with him in the past and have to say he is a very pleasant kid and a hard worker and very knowledgeable about his place of business. He made my experience with cube smart excellent.

Anthony Prado

September 24, 2021

Matt, the GM, was very helpful and friendly. The facility is well kept, and the setup process was quick and painless. Good deals if you book online too. Great option for anyone looking for a temperature controlled storage space.

jeezjacob

July 6, 2021

Cela Rivera

July 5, 2021

Our STORAGE UNIT got ROBBED HERE. 5/18/2021 Literally all that we had that was supposed to be safe you think because it’s gated and inside of a building yeah WRONG. Some of the areas in the building are DARK, they don’t have enough carts either. You know what we still paid another month after we transferred units and now the ONE TIME I can’t pay it I’m asking for help just to GRAB EVERYTHING AND GO they can’t even do that , still haven’t got the insurance payment from when we got robbed. Very contradicting store DEFINITELY NOT SAFE. Go to UHAUL

ayndier 767

May 19, 2021

Loved it, storage was very clean and had no problems with this facility

Jorge Delgado

March 4, 2021

Adolphus Anderson

February 22, 2021

Jeb Meredith

February 17, 2021

Can you please tell me exactly when this was posted.... I don't recall rating this business? And how do you have my name as doing so. Thanks

Shawnna Dwyer

December 29, 2020

Very clean and tons of security so I feel pretty safe going there.

Yvette Sol

December 23, 2020

Clean, quiet and a friendly place

Karina Ramirez

December 15, 2020

Easy, convenient, and quick customer care.

Cristina Touche

December 12, 2020

THE SERVICE WE HAVE RECIEVED FROM MATT

Vivien Geneser

November 22, 2020

Great service-wonderful employees!

shane

November 14, 2020

Great location, price, and service. Matt and his crew are outstanding, understanding, and super helpful.

Bianca Jaimes

November 2, 2020

I was very stressed about my move but cubesmart was very easy and definitely not an added stress factor.

Tony Moya

September 19, 2020

Nicely organized clean storage facility!

Jenny Pepper

September 19, 2020

Climate controlled storage elevators and rolling carts made my move in and out of the unit so easy and seamless even one person could do all the work I will always return to cubesmart for future storage needs and recommend to others

Chase Smolik

September 15, 2020

Great customer service and clearly outlined rules and expectations. The facility is well maintained and secure, and the entire process of renting a unit, accessing my unit, and closing my contract was stress free! I will definitely choose CubeSmart again when the need arises!

polly Pauline Juro

September 11, 2020

Great storage unit place

logen 2000

August 9, 2020

Easy to use easy to start

David Gonzales

July 24, 2020

Kristina M

July 19, 2020

Moved to Austin and tried looking for a great storage facility. I found this one which was right down the corner from me. Great customer service! Never had an issue with my storage.

Danielle Martin

July 9, 2020

Love the cubesmart. The employees are a delight and always super helpful. The place is kept neat and tidy and recently I had to upgrade to a larger unit and they had one conveniently down the hall. I highly recommend cubesmart. It’s worth the money

Greg T

May 20, 2020

Just simple ease of everything. Pricing is great as well.

Derrick Wansom

May 10, 2020

Untrustworthy and NOT secure. Left a key at the office for them to change the light bulb in my unit. This was never performed. Then thousands of dollars of items were removed from my unit with no signs of forced entry. They had it on film and would not release this footage to me. Insurance did not cover since there was no forced entry. Management did nothing to rectify the situation. Rate increases drastically over time as well. Take your business elsewhere. Edit: they did not even respond when I reached out to them. Poor customer service.

Aakash Chopra

January 6, 2020

Very nice management is the plus. Storage facility is climate-controlled with respect to temperature - but humidity is not controlled. Price of storage units for current lessees increase on, what I would consider, a frequent basis.

Ryan Stephenson

December 15, 2019

Clean and professional

Reaper Raven

December 12, 2019

I would never recommend this location to someone. I have had my unit broken into and trashed twice in this past year. If you do store here definitely take anything you would miss out! They aren’t just taking expensive items I had mementos and my Christmas tree stolen. Not a good start to the holidays. Nothing against the staff they are kind but the security isn’t great.

Jessica Schrieber

December 5, 2019

I recommend this location. The staff was very professional and was very easy to get a storage unit. They have cameras on the location. I used the storage for six months. I only went to storage room to load and unload. Matt assisted me.

Anne Marie

November 4, 2019

Like that this storage is so secure. FYI: Don't forget your pin! We lost track of time & got locked in so pin didn't help us, found a 1-800 customer service # thru Google, he was able to give us a temp. pin to get out. ??

j. ashley alford

October 31, 2019

Set up the reservation over the phone on the way there and signed my contract all in under 30 minutes. Very satisfied.

Megan Speers

September 28, 2019

My goodness the staff here is pleasant. 10/10 would recommend.

Elsa VARGAS

August 17, 2019

It went very smoothly

Tom Marchland

July 31, 2019

Great value for moving kits. Boxes were sturdy and held up well

Diogee EnSabahNur

March 28, 2019

James Ingalls

March 27, 2019

Great facility. Site manager is very attentive

Jonathan G

March 24, 2019

The units are reasonably priced and Matt was fast and friendly. I chose a climate controlled unit and was impressed by how cool the unit was to withstand the TX summer.

J Colio

February 9, 2019

I would like to make a shout out to the General Manager Karin McLearn. She has a positive attitude and is very kind. Thank you for your help.

Amelia Jane Clarke

February 6, 2019

This place, and the people that work there, make me glad I moved my stuff out of my last facility!

pansy ku

December 14, 2018

Super experience. Ultra helpful staff. Beautifully maintained premises and storage and air conditioning. I could live in one of the units the are so clean. Storage Cannot be any better than this. I highly recommend this branch for any storage needs.

Lynette Wuest

December 4, 2018

I'm very happy with the service I received when getting the storage space, Also, happy with the price.

Edsarmiento03

November 5, 2018

T Martin

September 5, 2018

Horrible management team

Jeff Yi

July 28, 2018

Store. Your. Stuff. Here! The staff was fantastic, specifically Matt! He was extremely patient, considerate, helpful, and fast. Definitely one of the best customer service experiences I have ever had. This is a fantastic location to keep your things and working with such a kind staff and Matt made it that much better. You guys are great and thank you again!

Hari LF

July 25, 2018

Parker Gabriel

June 13, 2018

Great customer service! Staff very friendly and professional1

Sean Benz

June 12, 2018

These guys are the best! Took me out of my apartment and into an air conditioned unit BIG and Spacious with a month free rent, with use of the truck for $10, which would normally cost me an arm and a leg anywhere else! Great customer service and very Helpful to my needs! A+ Highly Recommend!

DJ Prado

April 13, 2018

Always clean. The lady was very helpful with me getting my second storage unit. I've had one unit with them for several years and had to get a second one. No issues. Sometimes the gate or elevator is down but they're quick to fix it.

Sunny Reese

February 12, 2018

Stephen Hunsaker

January 15, 2018

Carlos Menchaca-Rodriguez

December 31, 2017

The reason why I choose CubeSmart was because of their reviews. I didn’t want another mom and pop storage unit. When I first reserved a storage unit online the following day I received a call from Matt to confirm my reservation. He went over all that was needed from me in order for me to move in my personal belongings. Once I arrived, I immediately noticed the upkeep was good! I walk in and was told someone will be with me shortly. I was taken care of within minutes. I was also offered the rental of the moving truck they have on site. Once we completed the paperwork for my storage unit, we toured the premises as well as where my unit would be located. When I moved in my belongings the following week it was so convenient. They had three loading beds available to unload all of my belongs. This seriously saved me an hour from having to unload and load my personal belongings. I would definitely say from the moment I googled “Storage Units” and CubeSmart was recommend, to the time I had to use my access code to exit the gate, my experience went so smoothly as I already have a lot of stress of moving. I would definitely recommend CubeSmart!

David Williams

December 8, 2017

Therese Kopiwoda

November 18, 2017

I've had a unit here for a few months and have been very happy with them. It's secure, clean, and the staff is very helpful.

e garza

November 10, 2017

Great and patient service from Matt and Karen. Made my first storage rental experience an easy one, and the one time use of their moving truck sweetened the deal.

Sherry Calderon

November 1, 2017

kristi pruett houser

September 9, 2017

Very helpful staff and nice, clean facility.

Cary Andrew

August 16, 2017

Great customer service in the office! The ability to reserve and rent their truck makes this place the best.

Stephen Boiko

July 30, 2017

Trina Anderson

July 28, 2017

Friendly staff. Clean facility.

Fernando Navarrete

June 30, 2017

Great Customer service! Karen Mills was awesome! Very helpful with all my questions since this was my first time using storage. I will definitely recommend to all my family and friends!

Cassandra Kwielford

June 12, 2017

My in-laws just moved from across the country and had a lot of concerns/questions putting all their stuff into storage for the first time. Karen and Matt went above and beyond to make them comfortable during the whole process. This cubesmart location is awesome! Very clean and the carts were great in helping move things to the unit. And they had the best prices compared to other near by cubesmarts!

Cassandra Breneisen

June 12, 2017

Ronnie Romero

February 21, 2017

Thank you Karen and to her GM for the wonderful customer service! I had to transfer units and they gladly switched for me. I highly recommend this location!

Kim Lewis

February 20, 2017

The BEST customer service. They made my move so easy, were so helpful and friendly with all my questions.

Juan Valdez

January 31, 2017

Cubesmart is the best self-storage and this is the best Cubesmart!! Very friendly staff, knows their stuff and way beyond helpful. Thanks Karen!

Pamela Durst

January 30, 2017

I've been with CubeSmart for too many years to count. There can't be better managers than Matt and Karen. They are always there when I need them because I have two storage units to juggle, rented at two different times, so two different due dates. Thanks guys - I appreciate you!

James Moore

December 8, 2016

Great staff has special attentiorn to my individual needs worked well when weather conditions effected property p

Graham Cull

November 8, 2016

I've rented here twice, and I've never had a problem in years of renting. The staff is friendly and knowledgeable!

Michael Selkirk

November 3, 2016

Wonderful experience storing my possessions at CubeSmart Self Storage on E. Stassney Lane. Most importantly, the customer service was exemplary. Matt, the general manager, was responsive and competent - going above and beyond to help coordinate a cross-country move with a third-party moving company. The facilities themselves modern, clean, safe, secure, and easily accessible. Elevators are available for second and third floor access, and CubeSmart provides complementary carts to move heavy items. In addition, the prices were competitive with other self storage units in the city. Highly recommend CubeSmart for all your storage needs!

Woodrow Brown

October 13, 2016

Fantastic location and service. Matt Steiss the General Manager is helpful and welcoming. Will be using their services in the future

Fredrick Creighton

June 28, 2016

Cubesmart is clean and well kept. The manager, Lyle was very friendly helpful. I recommend this place, awesome service.

Ryan Johnston

June 28, 2016

Very clean facility and friendly staff. Will definitely recommend!

M Vega

May 30, 2016

Very clean place with helpful staff. Lyle was helpful with finding me the right size space to suit my storage needs. I like the carts they provide along with the elevator access - they both saved my back a lot of pain!

Ralph Anazagasty

April 9, 2016

Clean, extremely well managed and very secure facility. Superior Customer service, excellent location near a Lowe's and Apartment complex. Easy road access for big trucks. A little too pricey to just store junk (the price of the storage will be more than the worth of the items stored in a short time.) No Senior or Military Veteran Discounts. Needs to provide a courtesy Moving Truck to justify its prices. Overall Rating: Excellent.

Rich R

March 31, 2016

Excellent customer service. Really helped me out. Lyle and Debbie were really understanding. I've been a customer for 8 years. Had to downsize because of price...only wish prices were a bit lower and there was a customer rewards program to show appreciation for long time renters and those who pay onetime or advance for as many years as I have. Other than that, very nice, secure, and professional place.

Danny Felstead

March 11, 2016

Very helpful, clean, tidy and secure, highly recommend !

Phillip Bradshaw

February 26, 2016

Beyond impressed with the customer service at this location. I have used many self storage services, but I think its safe to say that Lyle and the other folks at the Stassney location have earned my business from here on out. They really put the customer first, run their business with integrity and respect, and seem to exude personal and team commitment. I happily endorse this location.

Richard Shark

February 10, 2016

The best customer experience I've ever seen!

Margaret Sanger

September 30, 2015

Mike was an outstanding representative!!! My sons have been going here for numerous years and now I can see why. We moved here last week to join our sons and grandchildren, who live in the Austin area. Dennis & Margaret Sanger.

R. Ryman

December 18, 2014

Patricia Rawlinson

November 15, 2014

I was with CubeSmart in Pleasanton, CA for 5 yrs when I relocated to Austin, TX. I checked out of the storage unit in Pleasanton and my goods were loaded into a truck and by the time they got to Austin the house that was the final destination was still not empty. The moving company said I had to find a storage facility to put my load in as they weren't responsible for the house not being empty. I rented two units for a total of $311.00 when the moving company said they would store my goods in their storage facility for free. I called Cube Smart and was told that could not have the first months rent back even though I never moved anything into the units. They said that you have to give 30 days notice before canceling the units. I don't think that is fair at all as the units could have been rented the very next day and they would have had twice the rent.

Liberty Mutual Insurance: Tom Shallue

February 23, 2014

Cody Acuff

June 4, 2013

By far the worst customer service I've ever seen. Was having trouble coming up with the money, so I didn't manage to pay till they were about to auction it. They refused partial payment then when I did pay they send me an email saying that my lock was cut and I have to buy I new one... When I emailed back saying I know that you cut my lock so I'm not paying for a new one they stopped responding. Very shady people avoid at all costs.

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5 feet by 10 feet Storage Unit

5 feet by 10 feet Storage Unit

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5 feet by 10 feet Storage UnitSmall 5'x10'*

5 feet by 10 feet Storage Unit5'x10'* Storage Unit

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Services at This Facility

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Reserve This Unit & Lock In Your Rate

Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.

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5 feet by 10 feet Storage Unit

5 feet by 10 feet Storage Unit

Lock in today's online storage deal — 40% Off & First Month Free^† — with a no - commitment reservation.