Reserve a Unit
5 feet by 15 feet Storage UnitSmall 5'x15'*
plus First Month Free
5 feet by 15 feet Storage Unit5'x15'* Storage Unit
- Indoor Storage Unit
- Elevator Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
2220 E Riverside Dr
Austin, TX 78741
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Parking Spaces for Boats: Our parking spaces for boats are remarkably affordable.
- Online Payment Options: Skip a trip to our office by paying online.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- Outside Parking: Enjoy convenient, affordable vehicle storage at our facility.
- We Accept Deliveries: Make your life easier by having items sent right to our facility.
- Around-the-Clock Video Recording: Our cameras are on day and night.
- Contact-Free Moves: Book moving services with Bellhop to safely and efficiently move your items into storage contact-free.
- Penske Agent: Rent a moving truck or van right at our facility.
- Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
- Storage Protection Options Available: Protect yourself against the unlikely loss or damage of your belongings with the SureSmart Protection Plan.
- Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.
Austin, TX 78741
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Christopher King
July 14, 2024
Poor service. Had multiple issues here. Won’t be back.
Canyon Gemme
July 13, 2024
Obie and Jordan made our moving process so easy from making the reservation to finding the best rates. They were responsive and timely. I highly recommend this business and am so thankful for all the help in moving!
Drexel Catalli
July 13, 2024
Joshua Pecktol
July 12, 2024
Ignacio Lopez
July 6, 2024
Jordan was pleasant and attentive. Thank you for the years of grwat storage service.
Brady Higgerson
June 11, 2024
Aubrey Judson
June 10, 2024
Members of the staff (Jordan and... E___?) were very friendly, patient, thorough, knowledgeable and helpful. I'm honestly kind of surprised to get such great service from a storage place. Beyond that, I feel safe on the property, unlike a nearby competitor who I used a few years ago. I can't recommend this location enough and will definitely check out other CubeSmarts near my new home (I'm using storage for transition).
Sam Affanhe
May 21, 2024
Was burglarized and management is no help. Was told 31 other units have been burglarized to make me feel better. lol
Starla Rushing
May 15, 2024
The staff here is always quite accommodating and very helpful and knowledgeable. Highly recommend!
Wizbeatzz Productions
May 6, 2024
Very easy process and always great service.
David Kyle
April 15, 2024
Carmen Arriaga
March 26, 2024
I always have what I need for my storage needs the prizes are very good and the customer service representative store manager has always been very good ..
Gloria Vasquez
February 4, 2024
the staff was always friendly and very helpful. The added convenience of have a flatbed dolly available made each truckload of items so much easier to move n and out. The property is well kept and clean. I rented an inside unit. There was never any trace of creepy crawlers or rodents in or around the storage building!
Scott Banta
January 6, 2024
Great service and super friendly staff.
Bob A. Prukop
January 4, 2024
Convenient storage facility with fair prices.
Carmen Arriaga
December 31, 2023
Jennifer Eaton
December 26, 2023
Jordan at the riverside location is one of the nicest people I have dealt with! I used to work retail and would have LOVED to find an employee as wonderful as him. Hang on to him!!! It's difficult to find good people.
B B
November 21, 2023
Great experience, 10/10 would rent again just moved to a closer location by my house. Stephen and Jordan were always very helpful.
Thomas Parrone
November 14, 2023
The process was simple and easy. I would recommend them.
Tia Giffen
October 24, 2023
Jordan was very nice and helpful and I will be back thanks for the kindness
Brent T
October 17, 2023
website and the on-site staff
Alma Bermeo
October 11, 2023
Good
Desiree Dalton
September 28, 2023
Staff isn’t present at office. I waited at the office for any staff to arrive to help me with a broken garage door. Posted on the office door was saying they would be back at 2:15pm. I arrived at 2:25pm for help and waited until 3:25pm. No one ever showed up. Many customers showed up frustrated like me that no one was there. My coworker ended up meeting me to help get our door fixed and closed: no cubesmart staff was ever present or available. We even tried calling for support. Very disappointing and unprofessional
Diana Pérez Flores
September 8, 2023
Great customer service online and in person! Everyone was great and accommodating
Victor Martinez
September 6, 2023
Great location and staff
Shaq Gilliam
September 2, 2023
Jordan was awesome ??
Howard Mancillas
August 30, 2023
Absolutely terrible, got robbed nobody did anything….no a/c in this dangerous Texas heat. Rate increase with NO warning
Claudia Carreras
August 25, 2023
Steven and Jordan were super helpful!!
Maria c.
August 25, 2023
Steven and Jordan were super helpful !
Emily Howard
August 24, 2023
This location is great! Both team members have been nothing but helpful and very friendly!
jacob tower
August 23, 2023
First month free is an amazing deal saved me while transferring apartments no hidden fees or cancellation fees. Only cost me 65$ for a massive unit. The manager Jordan was very friendly and helpful aswell A great service overall would recommend to anyone looking for a storage unit.
Dylan Best
August 23, 2023
this place rocks! super cheap, super convenient. smooth process to rent and end rental. jordan is super helpful and kind!! go jordan
Cecil Strickland
August 21, 2023
The storage managers were friendly and courteous. They were also knowledge about Cubesmart's pricing and deals. Cubesmart Riverside is in a convenient location.
Brittney Rawlings
August 19, 2023
Excellent service and easy to navigate property. Staff was friendly and helpful.
Shawn Acevedo
August 17, 2023
Manager Steven and Jordan are the greatest to work with, facility is well taken care of and I’m happy to have my things stored here long term
Jonathan
August 17, 2023
Steven and Jordan are great , restrooms are always clean. Great customer service.
Leo Qiu
August 17, 2023
So good ,great customer service, Jordan and Steven are great
Dan Li
August 17, 2023
(Translated by Google) I like the service here?????? (Original) ??????????????
nigel lee
August 15, 2023
Steven and Jordan where amazing they where extremely helpful to my son who need some help in finding his locker, I recommend this place to UT parents who need a friendly guys with great patience in help them transition after the semester.
A. Thorpe-Lee
August 15, 2023
The guys at this Cube Smart or Riverside are the best! Highly recommended this location.
Alexus Terry
August 14, 2023
Very smooth in communications, my items were protected and in good condition when I came to retrieve them.
Blaq Jaq
August 12, 2023
Great Customer Service!!! Jordan helped out me & my family and I could’ve have asked for a better employee too assist us. Thanks ????
Ray Brooks
August 11, 2023
Great service, clean areas and storage units, easy upgrades.
Jude Dude
August 4, 2023
Fantastic deal! A large storage space thats easily acessible with super friendly and helpful staff! I had to find storage asap and CubeSmart had a unit same-day-ready! Not to mention the unit was super clean! (Thank you Tara!) I own a tan loveseat that I had to drag across the floor and its unmarked! Finally, the tall guy in the front, (Aiden?) was very helpful during my move in! Thank you for this super positive experience during this stressfull time! To anyone wondering who has the best service and easiest process, I say- choose Cube Smart!
Bakery Cloud Nine
August 1, 2023
The guys at the front office were super friendly and helpful!
Gilbert Martinez
July 29, 2023
Jordan and Steven were very helpful with the rental process. We were in and out in no time. The return process was simple also.
Josè La Placa Amigò (Don Jefe)
July 29, 2023
Olga Morales
July 28, 2023
(Translated by Google) Steven, super nice, had a unique treatment for his clients. The place was full and he took great care of us all and with a lot of respect he addressed his clients 10 stars for him. (Original) Steven super agradable un trato unico a los clientes estaba lleno.el lugar y a todos nos atendio de lo mejor y con mucho respeto se dirijia asi sus clientes 10 estrellas para el
Tessa Matus
July 28, 2023
Steven and Jordan were very helpful when picking up a Penske truck. Gave us a good laugh too. Plus, they sell boxes!
Fernando reyna
July 22, 2023
The guys at the front desk were great!
bcw
July 20, 2023
Employees were always personable, helpful, respectful and knowledgeable.
Shaun Mclaughlin
July 20, 2023
Excellent experience thanks to Steven Jordan! Extremely professional and accommodating! Thanks for making it such an easy and reliable process.
Adrienne Lusk
July 20, 2023
Staff helpful, friendly, and patient! We were just unable to continue working with CS Riverside due to rate increases.
Andy Dekker
July 14, 2023
Steven and Jordan were very helpful today. Great service and location.
Vanessa Jaimes
July 12, 2023
Good customer service.
Chris Ford
July 12, 2023
Great experience renting a truck from Cubesmart. Jordan was super helpful and made the process incredibly easy
Jack Lam
July 11, 2023
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Poppy P
June 28, 2023
Very progressional and honest staff. They were friendly and made me feel very welcomed in establishment. Great personalities and good energy!
Tyler Havird
June 17, 2023
Highly recommend any of the services offered here. Jordan & Steven helped me out and were very helpful and customer service was excellent. Even held the door open for anyone walking in/out. 10/10 would recommend
patty justice
June 9, 2023
Steven was very helpful and super friendly.
Carmen Arriaga
June 6, 2023
The store manager Steven was very helpful and understanding the need for my storage very helpful with the process ?? ..
Bethany Peterson
May 27, 2023
Steven was awesome! He’s super nice and professional. Made our experience renting a truck easy peasy and pleasant as can be.
Alex Jones
May 23, 2023
Picked up a Penske moving truck here and had a great experience! We worked with Steven Jordan and he was fun to chat with while still being very helpful/got us a great vehicle. Would recommended!
Delia Prieto
May 17, 2023
clean, easy-to-access storage units. Your employees are great!
Jesse A Sepulveda I
May 14, 2023
Jordan and Stephen are great guys and are always very professional and cheerful!
Andy Medina
May 5, 2023
Moving is never fun, but Steven & Jordan made it easy from start to finish. Everything was smooth, the lease, showing me where my unit was, providing boxes and a lock for purchase. Nice guys
Sam Choi
April 29, 2023
Jordan was super helpful and had a great demeanor the whole time, even when I had to switch units last minute while he was juggling 5 different customers.
Nick Samarin
April 26, 2023
Angel Leyba
April 21, 2023
(Translated by Google) The guys in the office are very cool (Original) Los muchachos de la oficina son bien chebere
Dallas
April 14, 2023
Jordan and Steven are great! Extremely professional.
Diana Taylor Author Reviewer Critic
April 10, 2023
You can't luck up on a better Staff or better facility. Jordan is an Angel. Their level of professionalism is rare and authentic, Safe, Clean and friendly atmosphere. I have stored at this location for nearly 5 years to date. Never a single issue. all around great people. Management and takes great care of this property.
Jeff At MAG
April 7, 2023
Our crew was running late to pick up a rental truck from this location before it closed, and the CS staff accommodated our needs without question. Friendly and helpful, all around. Double thumbs up.
Tyler Bennerson
April 7, 2023
Very professional and helped make the moving experience much less stressful!
Heather Holmes
April 7, 2023
Moving can be a hassle but the team at CubeSmart have made it such a breeze! Steven Garcia & Jordan Fresh we’re so helpful, kind and a pleasure to work with. Thank you for all the boxes, packing tape, bubble wrap and smiles!
Ryan Vick
April 5, 2023
Great staff and prices! I really enjoyed my stay and the managers were helpful!
James Drake
April 5, 2023
Great, super helpful. Even gave food recommendations.
Garrett Middleton
April 3, 2023
I have rented many many storage units through out the years and I would say it’s never been short of a hassle. Steven was actually amazing and super helpful. He was kind enough to order me boxes and secure me a spot in advance. He and jordan made my experience surprisingly pleasant and fun. Garrett & Heather
Garrett E
April 1, 2023
Steven Jordan had exceptional service
Lindsey Maxon
March 31, 2023
Thanks to Steven & Jordan for the great customer service and friendly atmosphere @ the cubesmart & Penske. I arrived separately from the person renting the truck, and they were both very accommodating and helpful with us while we coordinated filling out paperwork over the phone.
Daniel Haro
March 31, 2023
(Translated by Google) Excellent customer service with Steven and Jordan. We rented a Penske truck and everything was very good. They also have boxes and warehouses on location. (Original) Excelente servicio al cliente con Steven y Jordan. Rentamos una camioneta de Penske y todo muy bien. También tienen cajas y bodegas en la ubicación.
Rachel Perez
March 31, 2023
Steven and Jordan are amazing
Carlos Villarreal
March 27, 2023
Guys are super cool and helpful! Super friendly and always helping me out when I get packages in. That helps a lot with my job so shout out to them. 10/10
Martin Hernandez
March 25, 2023
(Translated by Google) Very good location, I like the Storage and the very friendly staff (Original) Muy buena localización, me gusta el Storage y el personal muy amable
Meredith Garreau
March 25, 2023
Easy peezy and Jordan in the front office is great! Thanks!
Anthony Arreola
March 24, 2023
Great customer service! Fast and friendly
Johnny !
March 23, 2023
They have a gate code to get in the gate, that makes sense, the frustrating thing is you also have to enter the same gate code to get out of the gate. This seems like a fire hazard. I suppose it does add security, but at what cost? There is a coded door to get into the first floor in the buildings, however, to get to the second floor, you can just take the elevator with no code required. Seems like there should be a code there too. I also felt they should have had carts provided and available to guests of the place. You have to walk down long hallways carrying a bunch of stuff with no rolling device. Maybe they have them during business hours when they're open?? When helping my friend move, we had nothing of the sort and I did not see anything. I also asked another person that was in their storage area if they knew of such things and they did not.
Ian Cochran
March 23, 2023
East service.
Bill Derrick
March 11, 2023
We had already visited 2 U-Haul locations looking for moving boxes and had zero luck. We were fortunate to find this nice, clean CubeSmart storage unit business and were pleasantly surprised to not only fine a huge variety of boxes but also had a plethora of other supplies including shipping tape which we took advantage of. We were greeted and helped by a very nice and professional young man named Jordan who was extremely cordial and assisted us with loading the dozen large boxes we purchased and made sure we had everything we needed. Jordan treated us like family and we definitely recommend this location and will ask for him when we return. Thanks again, Jordan!
Lynnwood Campbell
March 8, 2023
great place for storing things with great people running it
Taylor Tatum
February 6, 2023
Jordan was extremely helpful and very customer service oriented. Enjoyed working with him and recommend them for storage needs!
Xandria Lewis
February 5, 2023
Quick, easy, painless! Steven and Jordan were super helpful and went above and beyond to get us on our way!
Thomas Paz
February 4, 2023
Steven G
Cortney Payton
January 31, 2023
Guy Diedrich
January 28, 2023
Outstanding customer service from Steven and Jordan. Rented a storage unit and a truck - the whole experience was handled perfectly. Good guys that put the customer first.
Austin Hughes
January 20, 2023
Customer service at Cubesmart is great. I worked with Steven this morning and he was very helpful with all my needs. Highly recommend this storage facility.
Steve Poltl
January 19, 2023
Steven was awesome. We had to rush from airport to pick up Penske truck and he waited and was very professional
Aziliz Cloitre
January 18, 2023
The desk worker is nice and the place is well-located, but the gate is always broken so the place doesn't feel very secure. The units are also older and more expensive than the ones down the road.
Atziri Lopez
January 9, 2023
the employees are freaking awesome !!! very clear with the super strict rules and somehow blindsided me with their amazing performance. still not happy about the rules but employees were really the only reason i decided to store my stuff here despite the ridiculous hours.
Audrey Martinez
December 28, 2022
Steve was absolutely great. Easy to work with and extremely efficient. Would strongly recommend CubeSmart and Steve.
Erin Bibb
December 13, 2022
Had a great experience with our in-town truck rental! Steven & Jordan were super helpful and the truck was clean and nice.
Pablo Galarza
December 4, 2022
Love thus place.
Naila Esquivel
December 1, 2022
Great location in the east/lakeshore side of Austin. Steven was great to work with! He was very knowledgeable and attentive.
Gislain Armand
November 11, 2022
This place is well located with plenty of Storage Units. The site is surrounded by a gate with lots of cameras. Steven, the manager, and Jordan are very helpful. They will always go the extra mile to ensure you are satisfied with your experience. Definitely a great place to run your business. Impeccable experience so far. Would recommend.
Leslie Hughes
October 24, 2022
Very easy & great phone service!
Crystal Marie Davalos
October 23, 2022
Steven was great helped me alot and was kind to remind me of my payments knowing i traveled alot !!
Nicole Tenneyuque
October 20, 2022
Steven at the front desk was incredibly helpful! After not visiting the facility for some time he helped me regain access to the unit and made the moveout process super simple. Thank you!
Michael Harwig
October 7, 2022
Steven was very helpful!
Gabriel Rainville
October 1, 2022
It was easy to access my unit and Stephen gave great service.
Bill Tarver
September 27, 2022
Stephen great guy very helpful
Betty Wilson
September 22, 2022
The door was held open for me upon entering. Very friendly, talkative and had the best patience! Great experience.
Katie Rose Crosswhite
September 21, 2022
We were so happy to find Steven and the Riverside CubeSmart in Austin when we needed a short term space. He went above and beyond to help our folks get settled, even though it was almost closing time. He was kind and helpful at every turn. Highly reccommend.
Stephen B
September 19, 2022
Due to unfortunate circumstances, I needed a unit asap and had to come by less than an hour before closing but Stephen the manager was awesome and patient and got me set up in no time with no stress!
Lindsay S
September 14, 2022
Helpful and accommodating staff
Jiemin Chen
September 13, 2022
Jenkins Davis
August 18, 2022
Steven Garcia helped me navigate signing in to online protal and also stayed on the line with me until I made full balance. Very proffesional
Angel Velasquez
August 17, 2022
Veronica Rodriguez
August 12, 2022
Easy to set up the rental and just as easy to end it. The property, unit, and office were all well maintained.
Peyton White
August 11, 2022
The manager Stephen was super friendly and fantastic to work with! Aside from the great rates here, the team seems to be great as well!!
Alli P.
July 31, 2022
Safe, clean storage. Recommendation for it to be easier to reach front office staff by phone at each specific store. Prices for units can creep up.
Anne Burnett
July 24, 2022
Customer service was great
Samuel Rojas
June 28, 2022
Ralph Austin
June 26, 2022
First class Seemless and hassle free move in and move out Clean units Nice people
Sam Stelfox
June 23, 2022
I used one of the climate controlled storage units for a bit over year and just recently moved out of it (I no longer needed a storage unit). All of my interactions with company were fast and easy. The manager was really helpful and friendly. Couldn't really ask more.
Pedro Vences
June 12, 2022
Martin Calderon
April 29, 2022
This was my very first time using CubeSmart, the process was incredibly easy at the start and when I moved out. I highly recommend this self storage service!
Genevieve Garica
April 23, 2022
????????
richard mcabee
March 27, 2022
Convinince lots of locations
Alex McHale
March 23, 2022
Staff: 5 stars Cost of Parking Space for a small trailer: $250. 0/10 Recommend this location. Its' absolutely outrageous to ask for that service.
Jonathan Lee
February 22, 2022
Loved the online automated set up and doing everything from start to finish digitally
Will Duncan
February 1, 2022
Christie Franklin
January 23, 2022
L L
December 4, 2021
I don’t know if the employee or managers changed but they was terrible. The attend close the door in my face because I wasn’t using a mask, I asked if they can provide, they don’t have it. I showed my vaccination card and they still kicking me out
Cody Layton
October 20, 2021
They made it very easy for me to set it up even though I was coming after office hours. They were very helpful with my scenario. Definitely would use them again
Quirino Utrera
October 12, 2021
I reserved a unit online and when I got to the office the process couldn't have gone any easier.
Leigh Brown
August 13, 2021
Great support in the office. Clean storage unit. Easy to set up and to check out.
Ruben Manriquez
July 21, 2021
Tarra the manager she was excellent and wonderful and by the way the service and the whole unit they are so clean I like it
Robert Lee
July 18, 2021
Location, Location, Location! Right off of East Riverside, very convenient and secure. Great place!
Samuel Rivera
May 29, 2021
Great atorage
Adolphus Anderson
March 21, 2021
Esmeralda Reyna
February 18, 2021
Zack Shields
February 4, 2021
Ty LaChances
December 18, 2020
You will be an inconvenience to the staff. Go to another location
Wendy Caldwell
December 5, 2020
Love this storage facility
Jay Walker
December 2, 2020
The manager is super friendly and the facilities are top notch.
Hilary Lau
November 15, 2020
Quick and easy lease signing via email, and an even less complicated move in! Tara and team were very helpful and I’m pleased with both the monthly cost and size/function of my storage solution!
Craig McLaughlin
November 13, 2020
Your place smelled very clean and great customer service
Mike Brown
November 11, 2020
Casey Abbott
October 26, 2020
Excellent prompt communication from the staff. Location is secure and clean.
Allison Moore
September 26, 2020
Very easy instructions and great customer service.
Gilbert Mendez
August 22, 2020
Fast easy and friendly and clean
Rodrigo Garcia
August 21, 2020
Manager was friendly and super helpful
Hugo sevilla
August 19, 2020
Kelly Olsen
August 18, 2020
convenient, not too expensive, easy contactless check in/check out, clean storage unit
Sam Cano
August 18, 2020
Pineapple Reels
July 23, 2020
Great customer service! Would love if it was air conditioned at least during the summer Months and more dollies. The dollies aren’t a major issue I would happily use this company again!
Kendra M
June 20, 2020
Dj Looking13
June 19, 2020
Melissa Cook
June 15, 2020
So I liked my experience with Cubesmart. They were very friendly nice and they helped me even tho I had made my reservation for the one on Ben White. I would recommend them to my friends. As a matter of fact I did. And she went with me and got a storage also.
Amy Uballe (DilligafDiva)
April 30, 2020
The ease of the reservation process and friendliness of staff.
Diane Garza
March 18, 2020
ATX Event-Staffing
February 28, 2020
Excellent. The management was super nice
Bryan Mtz
January 26, 2020
Very well organized easy for box trucks to maneuver around the building. High recommend el valle relocation al laredo tx company ask for Josh he's a great man and brother in christ.
Comandobmx Erick Solis
January 19, 2020
The right space you need
Starrlly Que
January 2, 2020
The manager was amazing the storages were well maintained and they even gave me free water at a time I felt like passing he let me sit in the office to regroup.
Deniz Gul
December 14, 2019
Thanks to Tara my process was painless and super fast. Thank you for being super awesome!
sam s
September 29, 2019
Tara helped me rent a moving truck - she made it easy and was very courteous. Would recommend
Buddy Bud Smith
September 19, 2019
Tara the General Manager was awesome she made the process so easy and she asked all my questions..I would recommend whoever look to put there in storage I recommend to go to the Cube Smart Storage on Riverside...Always the price aint bad at all
Chery Cramer
September 14, 2019
We are extremely disappointed in Cube Smart. We are moving from Jacksonville, FL to Austin, TX via Uhaul and arranged over a week in advance to store our Uhaul in a Cube Smart parking spot for a five days until our house was ready to move into. After a 3 day drive and four hours away from arriving in Austin, I just received a phone call from Cube Smart after confirming with me a WEEK ago she had talked to the district manager who said they could not accomodate us. And she was just NOW letting us know. Such an extremely poor way to do business! So now we are left scrambling at the last minute to figure out what to do. Unbelievable! We will be placing a call to the Better Business Bureau.
Jeph Clark
August 28, 2019
Anita Obasi
August 21, 2019
Really great and efficient service!
titta Montoya
August 3, 2019
Rene Morales (Reyreylala0)
July 7, 2019
Place is very clean and conveniently located! Tara was amazing and very informative and welcoming my first move to the city!
Kimberly Ysla
July 7, 2019
Andrea Fekete
June 27, 2019
Tara was extremely helpful and pleasant to work with.
Joe Martinez
June 18, 2019
Daniel Gonzalez
June 6, 2019
Excellent service from Tara. Fast, super helpful, and unit was ready to go. Highly recommend.
michelle quiroz
June 4, 2019
Tara was most helpful from my first phone call to actually signing papers for my rental. But what I liked most about her was she smiled All the time and asked several times was there any other questions and did I need anything else.then concluded with feel free to call me if you need anything else or have anymore questions. Thanks Tara moving is so so stressful but you made it a bit better with your smile and all your help.
Sharp
May 2, 2019
I had a great experience at this business the sales rep was extremely nice eager to help very Curt is great smile take no time at all to conduct my business and get done is easy fast everything was sample and ready to go I would recommend this business to other people
CHERIF AIDARA
April 9, 2019
Good people
Nino Cross ‘HELLS ANGEL’
April 6, 2019
I got half off the first month but I still paid $100 so worth it when I found out she was pregnant with the most beautiful name in the world Jade congratulations on a rare gem.
Scott Williams
March 21, 2019
This place rocks. The manager is awesome and super friendly. We have been using this place for storage for our business and we couldn't be happier. We have storage units in several cities in the US and this is the best by far! Thank you so much!
robert cox
March 12, 2019
Fast sign up, clean. Not be all that happy about the service charge added to the mandatory insurance. It's a rate increase to the rent no matter what you want to call it.
Joseph Skonie
March 1, 2019
MAJ
February 20, 2019
Tara is incredibly sweet, well mannered, knowledgeable and just a wonderful person. She was extremely helpful. I’ve never used a storage unit and she was always available to assist me with any questions
Calvin Sitton
February 11, 2019
Zach Clemmer
February 10, 2019
Toni at the Riverside cube smart is so nice and helpful! She got us set up in no time. And when we lost the keys to our lock she fixed us up in no time and we were on our way almost like nothing happened. Great experience overall!
Maria Maria
February 5, 2019
What in the world happened here? The office used to be super helpful and friendly. No longer! Emily seems to be actively antagonistic and threatening. Refused to take my proof of insurance purchased on my own, not the ridiculous policy they force on you, saying that only my husband was on the agreement. I have been on it for the majority of our time there, going in and getting myself added for equal access and signing documents. What a frustrating and awful experience! And we have been good customers for well over a year.
Jesse Harris
January 31, 2019
great staff!!! great facility!!!!
John Kulbeth
January 9, 2019
Aj Martka
January 2, 2019
Crystal Zuniga
January 2, 2019
Toni & shelli had perfect customer service very polite and patient I acually had gone there the first time and was pretty pricey so I found cheaper on pleasant valley went to that location girl was very rude and. Unprofessional so I ended up going back with shelli & Toni id rather pay more and have good customer service and have professional people around where I know I’m gonna have my stuff other then have someone rude having to deal with them when I go get my stuff or scared to ask any questions get any smart remarks back so thanks to Toni amd Shelly for answering every single one of my questions and Making me feel comfortable highly recommend
Chloe McCalll
December 12, 2018
Great experience working w Tara! She gave great service and lots of good information and made the whole experience the opposite of excruciating.
Katherine Struve
November 28, 2018
Overall great service, very friendly, and helpful. They are flexible with your schedule, and the facility is very clean
SHERMAN WILSON
October 31, 2018
Excellent service, personable staff and true professionals. Tara was very dynamic, knowledgeable, proficient and accomidating.
Mary S
October 27, 2018
Tara was super nice storages smelled clean
bobby dowdell
August 15, 2018
Cool
Victoria Dover
August 9, 2018
The workers are friendly and helpful. The office, units & grounds were very well taken care of.. I would definitely use this location again even if it was a few minutes out of my way!
Tim Moyers
August 9, 2018
Tara was excellent. She was very friendly and knowledgeable. The facility was in good condition. Everything was taken care of in a timely manner. I would highly recommend this cubesmart location.
Linda Mckusick
August 2, 2018
I could live there
O H
July 29, 2018
This is the third time I have used this location and they are awesome! Ask for Steven Ripley - he is the manager and he made me feel like I had a friend in the place who took care of me in a friendly and expeditious way. Plus the location is super convenient and the facilities are clean and monitored via CCTV for added safety. Overall I cannot ask for better customer service. Keep up the great work!!
joel lerma
July 19, 2018
Tara was very helpful!
Chance Green
June 15, 2018
j shoemo
June 11, 2018
Quick and easy Penske Truck check out and hassle-free check in. Nice staff.
Evan Mora
June 6, 2018
You’ll always pay more than you’re expecting. Pricing isn’t very up front. Hidden fees and what not. I do not recommend. The price an the ad was in the 50’s I’ve never paid that little. In fact I paid twice as much as advertised when I set up. After that I paid in the 70’s for my first months payment and I paid early. It’s a closet in a metal building, not rocket science. I would go with a more recognizable name and someone more honest and up front next time.
David Schell
June 3, 2018
The manager, Tara is awesome! She saw me park and quickly came from her desk to open the door and welcome me into cubes Mary for my reservation. Tara was super friendly throughout the whole process from driving me in the golf cart to my unit and on through the signing process to make sure I understood my rental contract.
Tori Krikau
May 15, 2018
Tara was really friendly and helpful! Thanks for helping me out and making this process so easy.
Maria Ramblas
May 13, 2018
Daniel Barrios
May 10, 2018
Michael Dorsey
May 7, 2018
Was in need of a last-minute storage unit with only a few hours before they closed on Sunday. I was able to get full exclamation of available units and amazing customer service from Tara Horn, who showed me each unit individually and had me set up with a new lock. Great experience!
Bradley Yandle
April 30, 2018
I had a great experience working with the associates at this location, they are also a pickup location for Penske and it’s very convenient for the east side. Tara the manager on site was great as she got us through the process very quickly, whereas sometimes it can be difficult with employees having to cross over for an added responsibility, I only hope Penske somehow compensates CubeSmart staff.
Robert Bradshaw
April 26, 2018
Excellent Customer Service! Manager Tara Horn answered all my questions and facilitated a seamless storage operation. Thanks to Tara!!
A Mason
March 30, 2018
Tara did a awesome job helping me. She's the best. I would come back to cube smart in the future.
A M
March 30, 2018
Ocean Water
March 24, 2018
Andrew Johnson
March 2, 2018
Tara Horn was able to get me setup with a storage unit in minutes, and was very friendly and helpful. Highly recommend!
Puppet Fun
February 25, 2018
I like this place.
Joe Brown
February 19, 2018
Excellent service. I had no idea what I was doing and was treated respectfully. All my questions were answered, the process was efficient, effective and forgiving of my errors of ignorance.
Kim Bohls
February 18, 2018
Great service and location. Very well run and maintained. We have had our RV stored there for several years with no problems and recently- after being on a lengthy waiting list- Brenda was so efficient and professional in assisting us when a spot became available for our boat to be stored there as well. Highly recommend this location and employees.
Edward Fair
February 15, 2018
I love this place! Tara is without a doubt one of the best customer service representatives I have ever had the pleasure of dealing with. Even at such a busy location she handles everything with ease. She is so kind and takes genuine care of each customer as if they are the only ones at the whole place! She makes this place great, she’s a rock star!
Shirley Steinson
February 15, 2018
The manager is Brenda is absolutely amazing!!!! Will for sure always do our business with her and only her! I would give her 10 stars if I could! Facility is clean and kept in great condition. She does an amazing job.
Stormy Elecktra
February 2, 2018
Anthony Chavez
January 30, 2018
Billy Ray Barta
January 29, 2018
Friendly, hassle free, and reasonably priced.
Mike Sosa
December 15, 2017
very easy going staff. these storage units are much better than the public storage ones imo. the quality of the actual units are great. and climate controlled units too is good too.
J May
December 11, 2017
Chioma Nwosu
December 9, 2017
From now on, this is my go-to place for storage. I've had bad experiences before, but Brenda R. put me at ease from the start. She was so nice, funny, descriptive and was open with me about rates. I was considering throwing all of my stuff away but glad I got this storage unit. The lot is easy to navigate, the dollies are complimentary (first come, first serve basis), the hallways are so crisp and clean (felt like I was in a spy movie) and the staff is really great about being available. Deeply satisfied.
Susan Hernandez
November 17, 2017
This was such an enjoyable experience! Brenda is awesome!!
Motyi
November 13, 2017
Great, friendly and helpful Staff. JORGE was handling everything quickly and with ease, giving me all the information needed. Then he showed me the unit, tips and tricks of storage, drive safety on compound and additional possibilities with cube-smart! Great Job JORGE! Thank You!
Darian Blake
October 22, 2017
Daniel Leger
September 25, 2017
Clean and secure establishment. Staff was very personable and helpful.
Brian Beck
August 14, 2017
CINDY O
July 6, 2017
They lie about charges. Late charges and fees are more than monthly storage fee. They are very deceptive in their practices. Never again! I would sell everything before I use this storage company again...
Sara Daza Buchholz
June 1, 2017
Brenda was amazing, super helpful and polite. Storage units are impeccable and I am very happy I found them.
Evangeline Beck
May 19, 2017
Both managers are awesome!!! Very knowledgable and friendly.
Daisy Ordonez
April 25, 2017
Brenda Rodriguez was very helpful throughout the process of setting me up with my storage unit.
Vanord Fisher
March 16, 2017
Had a bad experience here, self inflicted.
Joshua Stout
March 6, 2017
It's storage. What can I say? Nothing too exciting
Vanord Fisher
January 6, 2017
Reed Voskuil
December 22, 2016
As always, Cubesmart exceeded my customer service needs! My experience with this Austin location, from the warm and friendly management to the wonderfully clean and perfectly property, just confirms that Cubesmart will always be my first choice when it comes to any of my storage needs. Thank you very much, ~Reed
Laura Loera
December 20, 2016
Easy unit reservation online and great service by Brenda when getting all setup. Thank you!
Angela Agresto
December 13, 2016
Dick Bell
October 14, 2016
Brenda Rodriguez is an amazing administrator! She is always professional even as she takes care of all the aspects of managing a large storage facility and all the headaches that come with that. Thank you Brenda! Dick Bell
Jason Magdalena
October 13, 2016
I have been customer of Cube Smart for over 5 years and currently rent 7 units. Of the years as you can imagine a number of managers have come and gone. I would like to personally thank Brenda for taking the time to interact with us. She has been helpful since day one!
Martin Irwin
August 25, 2016
Rill isn't to deal with clean storage easy booking and full online control Average priced at $300 per month 20'x10'
william buster
July 8, 2016
The service provided by the site manager was great. I was also impressed by how clean the buildings were.
juan fernandez
June 20, 2016
During my move, I needed a rental truck and the customer service performed by Brenda was amazing. while balancing multiple customers she never made me feel like i was a bother. she helped me quickly and made the experience stress free. I will definitely rent from her again.
Francisco Gonzales
May 26, 2016
Great conditions and HOURS.
Antwonette Carter
March 12, 2016
the young lady at front desk was very nice and helpful can't remember her name but thank you
Andrew Miura
February 8, 2016
Recently I acquired a storage space at CubeSmart and was greeted by a professional and courteous staff that made the process a welcomed experience. I would recommend this business with no reservations to all my friends and colleagues. The manager Druzella Purkey was so pleasent and a joy to talk with. Thank you for all your professionalism. Definitely worth 5 stars! Andrew Miura
Audrey Fouss
December 29, 2015
The GM is very friendly! Next time we need a storage unit we will come back here.
Mary P
December 15, 2015
GM was friendly and informative and professional. Great deal on 1 month, okus insurance- just what we needed.
C.J.January E.
December 4, 2015
Aside from the small (insurance)fee not mentioned in the price of their specials, everything was great.
HK Schaeffer
November 7, 2015
Quick and easy set-up and reasonable rates.
David Dixon
August 19, 2012
The management just recently changed from American Mini Self Storage to someone else. With that, the girls working in the front had major attitudes and didn't seem to have the customer in mind. We heard them being dishonest about how warm it gets in the climate controlled areas while on the phone with the customer and change their story. If you don't know, don't make up an answer. On hot days it may get warmer, but it is climate controlled. It should remain the same, but doesn't. Also, being a little more humid doesn't make it feel THAT much hotter compared to normal humidity. Their practices seemed shady and they weren't up front about administrative fees. we walked away.
eric hardee
September 16, 2011
