Reserve a Unit
5 feet by 10 feet Storage UnitSmall 5'x10'*
plus Half Off First Month
5 feet by 10 feet Storage Unit5'x10'* Storage Unit
- Climate Controlled
- 1st Floor Access
plus Half Off First Month
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
2375 Arapaho Rd
Garland, TX 75044
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payment Options: Skip a trip to our office by paying online.
- Bi-Lingual Manager: Our team is ready to assist Spanish speaking Customers. Se habla español!
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- On-Site Manager: Our manager lives on site for added peace of mind.
- Remote Access from App Open facility gates, doors, & elevators from the CubeSmart mobile app.
- Outside Parking: Enjoy convenient, affordable vehicle storage at our facility.
- Free Move-In Truck: With our free move-in truck, you'll get the job done more quickly.
Garland, TX 75044
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 25% OFF & Half Off First Month † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Gilberto Perez
March 15, 2025
Great staff
Sirena Archuleta
March 1, 2025
At the Arapaho location!!!! Alicia is an absolute doll!!!! My storage had a small leak she quickly got me into another unit & explained how to file the insurance claim & made the process go smoothly!!! I’ve had my unit for a few years now & will continue that!! Thank you Alicia!!!!
Kemar Ballentine
March 1, 2025
Amazing place for the short time I use it for storage. If I ever had a problem or issue Alicia was quick to solve the problem.
sidney robinson
February 25, 2025
What a pleasant and perfect person to work with. Always there when she is needed. Very professional and polite. I would recommend her for anyone looking for a storage. Her name is Alicia.
Benjamin Glass
February 23, 2025
Always have issues with their pin pad, can never get inside or if I do I sometimes get trapped, unable to leave cause the gate required a code to exit and it won’t take mine and the app stops working.
Dale Bradley
February 22, 2025
We have had a unit for over a year now at the Arapahoe location. Alicia has been more than helpful with services and information provided when needed!
Michael Manouel
February 11, 2025
Miss Alicia was very helpful and professional.
walter ozarka
February 10, 2025
I just leased a unit on this location. Thanks to the GM, Alicia, it was an enjoyable experience. Alicia is very nice and professional, answering all the questions I had. She is so detail-oriented that I expect to encounter no problems throughout my lease.
Archie Williams
February 10, 2025
Great
gina story
February 5, 2025
Alicia is the sweetest person & made everything so simple for me to rent my storage! She went above & beyond & got the cutest coloring book for my granddaughter that she made with markers & put her name on it! She absolutely loves it ????
Anthony McCauley
February 2, 2025
I enjoyed my visit to Cubesmart Arapaho. The manager was very attentive, personable and professional. She answered questions and offered solutions. It was more like visiting a friend than arranging a rental. I highly recommend her and Cubesmart Arapaho Rd. Garland.
jeff lovely
January 30, 2025
Alicia was great to work with, I appreciate all the help you are awesome. She also was great helping me decide on what I needed! Love the CubeSmart App So thank you Alicia
Mike Atkins
January 25, 2025
Exceptional customer service!
Chelsey Wren
January 22, 2025
Had a great experience with Alicia! She was super friendly and worked with me.
Gabriel Campos
January 9, 2025
Very easy to get an unit. Manager very kind explaining everything very clear. Smooth and fast. Recommended.
Dominique
November 29, 2024
Kandy Mill
November 29, 2024
I have used Cube Smart in 3 other states. This one is by far the best, always helpful and a delight to see Alicia whenever I have to go to one of the units, and I have 4 right now. I highly recommend storing here!
Satin Reed
November 28, 2024
A very good helpful experience. The manager took care of all my needs quickly!!
deana wood
November 27, 2024
Alicia was an absolute pleasure to work with! She was so friendly and provided great customer service. She was very helpful, knowledgeable, and informative. I signed up that day. Thank you Alicia and CubeSmart!!
Cristal Espinoza
November 25, 2024
I have used CubeSmart in the past and I will continue to use them over and over! Today I ran into an issue with my lock and they were more than helpful with getting my locker open. Alicia even replaced my lock at no charge to me, which I am very grateful for! I wish I would have gotten the gentleman’s name, but he was helpful and kind as well. Great staff!
Julia Edwards
November 15, 2024
Alicia was VERY helpful! I needed a 2nd storage to reconnoiter and she was able to give me another unit close to my existing one—much needed! She also laugh d at my dumb jokes—great customer service. Thanks Alicia #616
Hope
November 14, 2024
Alicia is soooooo amazing and always takes care of us customers! She is freaking adorable and has made me a cube smart customer forever!
Rudy Watson
November 14, 2024
To whom it may concern. I’m very impressed with my Alicia knowledge of her job! She was very helpful with getting my storage unit and it and about investing in Storage unit companies. Alicia has a very charming attitude towards everything she does! I was very glad that I met Alicia she made things very clear for me to get things done!
Tom Mcelveen
November 14, 2024
Always. There and always. Have time to help. Best place for me .thank you so much. Q smart alicia is the. Best .
Cyd The Squid
November 13, 2024
Alisha was Very informative, helpful and friendly
Pamela C
November 12, 2024
“Spectacular services and professionalism “. When it comes to business of business relations and courtesy, I recommend this location for storing “business/personal” needs. The management here Has been exceptional, during my time as a client of theirs. Ms Alicia, and the other staffers have Kept the grounds, clean, safe secure. And their willingness to always offer Any assistance moving in, or out of a unit , is a common practice I witness. A sweet treat or a water bottle, is routinely offered. Unsolicited. Which leads me to conclude that, This management in this location actually care about their customers, And their belongings.
Robert Sherman
November 12, 2024
Alicia is amazing to work with! She’s super helpful and has excellent customer service. Definitely check them out ??
Peter Ineich
November 11, 2024
Always pleasant and friendly. Easy to get questions answered. Paying my rent is easy because she's always there when she says she will be. Good to do business with her. Nicer than the competition down the street.
Ginger Cooper
November 9, 2024
Although the facility is fantastically looked after and the ease of use of the facility is outstanding, what really makes this place fantastic is Alicia, the manager. She makes it a point to get to know the tenants, she checks on the place often, and she lives to take care of everyone. I like Cubesmart, but I love Alicia. If you're looking for some place to keep your things, this is it.
humo gitano
November 9, 2024
(Translated by Google) Excellent, very friendly and safe (Original) Excelente, muy amable y seguro
Osborn Houston
November 8, 2024
Alicia is the best manager I ever dealt with at a storage facility. She gets all five stars... wish I can give her a 10 all thumbs up thank you so much Alicia!
Aylin Mata
November 1, 2024
The costumer service was amazing lady in front is super nice and very outgoing i highly reccomend this storage place ??
Kris Rui
October 13, 2024
The manager there is remarkable. She has a great attitude and is willing to listen to your needs and help you resolve it. This place has been our go to place for all our storage needs. Now we are on our 3rd year and have 2 units thus far.
Carlos Carcamo-Chevez
September 15, 2024
Sebastian Llauce
September 6, 2024
(Translated by Google) Benito excellent service everything clear and fast (Original) Benito excelente servicio todo claro y rápido
K Sharif
August 27, 2024
Great location for your storage need.A1 costumer service by Alicia. She is very helpful and set you up with perfect storage needs.
Miriam Johnny
August 24, 2024
Tony Bui
June 29, 2024
Great storage in the area. I have used this storage time after time,
Barbaro Gonzalez
June 29, 2024
Wonderful place and Nice people!!
Kristi Perkins
June 10, 2024
Alisha at CubeSmart oh yes & can’t forget about Ben-they bring the customer to service.
D King
June 9, 2024
April Murray
June 8, 2024
Alicia was friendly and very informative. Made it very easy to to rent.
David Anschutz
May 31, 2024
Alicia has been very helpful in our storage experience. In early April someone broke into our storage unit, changed the lock, and stole a few things. I reported it to Alicia, and immediately she repaired where the thieves gained access, and replaced the lock. After discussing what we found, the police were summoned and she reviewed egress videos with them. She was instrumental in catching the thieves. Thank you, Alicia, for all your help, and positive attitude!
Blueridge 19
May 31, 2024
Great facility !!! Alicia was kind, professional and made me feel like this is the place to be !!! One of a kind storage facility….
Tim Smith
May 27, 2024
Extremely helpful - always get a VIP feel. The place is always clean and the staff is always helpful.
Staci Hanna
May 26, 2024
Management is very helpful and accommodating. Units and grounds are very well maintained and I would recommend this location to anyone needing storage.
Steve Kell
May 24, 2024
Alicia was both professional and pleasant, providing information and options beyond typical storage businesses. She is a credit to her employer and a pleasure to engage. Thx Alicia!
Matthew Kosko
May 24, 2024
Fantastic location! Alicia and her team are always attentive and helpful
Bryan Blackburn
May 22, 2024
Alicia is great always provides the best service. Great facility I would recommend this place to anyone
First Lady Jennifer Cox
May 22, 2024
My husband and I both have recently had the pleasure of working with Alicia at CubeSmart in Garland, TX. We both received exceptional service, she was incredibly welcoming and attentive to our needs. Alicia's knowledge and professionalism made the entire process smooth and stress-free. She went above and beyond to ensure we had the perfect storage unit and clearly explained all the details. Her friendly and positive attitude truly made a difference. Alicia is an outstanding representative of CubeSmart, and I highly recommend her to anyone in need of storage solutions! Thank you Alicia! ??
Randy Rogers
May 19, 2024
Alicia is very friendly and helpful. Office is clean. Property is clean.
Russ Comfort
May 18, 2024
Joseph Sung
May 15, 2024
Alicia was provided wonderful customer service!
Nathan Pichette
May 3, 2024
Great customer service, very professional. This location is very clean and respectful to all customers!
Barry Lewis
May 3, 2024
Nice, secure place, but grossly overpriced. My rent for two units went from $210 in 2019 to $500 in May 2024. 10x20 standard, and 6x10 climatized unit.
Joe Kim
April 30, 2024
excellent experience from Alicia.
Anthony Catchings
April 23, 2024
Alicia was absolutely amazing and helpful, I really appreciate her and the assistance. Thank you, thank you, thank you!!! .
A J
April 5, 2024
Jesse Galvan
April 1, 2024
Alicia makes this place great. Amazing customer service and always wearing a wonderful smile. Thank you for making it awesome ?? ??
Gail Voelcker
March 22, 2024
Process is fast and easy online. Follow up email from location manager was a plus. Prices very competitive. Would definitely recommend!
Michelle Beedle
March 6, 2024
Can I possibly give more stars??? Alicia was so perfect for this visit! I came with my upbeat Mom and my unpredictable 81 year old Dad. Dad goes by the name Crusty... Let me tell you... Alicia became Dad's best friend that day! He doesn't walk well, she offered her arm to him, she made sure we found a unit close to an entrance and answered all of our questions, even Dad's trivia! The facility was super clean, she made sure to honor the quote, and shared more than most would during such a transaction. If everyone at cube Smart is like Alicia, then I would only ever rent from them!!!
T Wentz
February 27, 2024
I have had a unit here for 2 years and one of the mgrs has been very helpful in some difficult times. Although it was a good deal initially, they continue to raise the monthly until I pay over $100 more starting next month then someone renting a new unit. Other ppl that rent elsewhere have not seen this trend. I would not recommend based on that.
A B
February 26, 2024
Best storage facility I’ve experienced all the way around. From the service to the manager to the condition of the units and grounds it’s top notch. If I could give more stars than 5 I would !
Anna Sanchez
February 26, 2024
After my horrible experience at PS, I headed over to CubeSmart and received amazing service and great pricing. Garland location is top notch and the facility is very clean. They have my business going forward.
Olayemi Olaigbe
February 8, 2024
I had a wonderful experience at this location. I rented here for several months and it was a delightful experience: no access/gate issues, theft or issues whatsoever.Move-in and move-put were seamless and the fact that they provide a truck on-site helped me save cost. In summary, the administrative staff here is amazing; specifically, Alicia was super helpful and understanding of my needs and worked with me during my move - thank you so much for waking up super early to make sure the truck was ready for me. Indeed, it was a delightful experience having a unit here for my business needs. Strongly recommend this facility if you have any storage needs in the area.
Milton Lawhorn
January 14, 2024
This storage location and the manager Alicia is absolutely “awesome”. The owner of this location is blessed and so fortunate to have Alicia as the manager. We have 2 units and she is the reason we came back and continue to give this location our business. I highly recommend this CubeSmart locate to anyone looking for a clean, safe place to store their belongings. Five stars- Thanks Alicia!
2C The DJ
January 13, 2024
Where do I begin, Nicia and Ben where so awesome, very professional and helpful . They are very knowledgeable of the property and made me feel welcome . I love how they did try to sell me anything . Had to jump on it. Yall please come check them out
Daniel Godinez
December 27, 2023
Help n the front desk she was very nice and helpful
Drew Jones
December 24, 2023
Super friendly manager. Location is in good shape as are units. Also less expensive than some other brands
Clinton Simpson
December 16, 2023
Awesome place, awesome manager!
Jacob Z
December 12, 2023
Great staff!
Laura V
December 8, 2023
Absolutely amazing customer service. Very helpful and accommodating. The whole facility is clean and well kept up.
Bailey OTT
November 28, 2023
Very kind, and easy to get signed up for
Ruben Gonzalez
November 23, 2023
Alice provide excellent customer service, thank you!
Deric Propes
November 15, 2023
Scott Mayberry
November 2, 2023
No problems. All was well
Marcus Hunter
October 31, 2023
Not so bad of a place, but you sure can save money by finding some place else
Danielle Rocha
October 22, 2023
Most of your lights outside the units are out. People need light to move things
cheryl flores
September 24, 2023
Key was very helpful and made signing up super easy. Called me really quickly after I made reservation and explained promotions. He seems to like his job and and provides great customer service.
Tamyria Phillips
September 18, 2023
Very friendly, customer service is excellent
Dawn Blasingame
September 5, 2023
Friendly Service, clean place, monitored.
Alisha Sydnor
August 20, 2023
Moving into our storage unit was a breeze & the moving truck helped make the move in experience even better. Access to my unit was great & moving out was just as easy.
David Rodriguez
July 26, 2023
Lynn is awesome and very knowledgeable and helpful. I had some serious questions and stress about our move. Lynn stayed after hours and got us into our Unit fast. Great employee!!!
Claire Leemann
June 10, 2023
I am so impress with Tamika she was so helpful and understanding she really was a pleasure to do business with CubeSmmart I will recommend this place to everyone who,s looking for a storage, thank you for caring, it was a great day ! Thanks to Tamika
Litter 2 Glitter
May 20, 2023
Do Not Use This Place!!!! Had multiple units there. Went down to one. Called to make payment last week. No answer. Left voicemail. No call back. Several days later we were contacted and told they had cut our lock and we would have to put our lock it. When we arrived to put our lock on, 90% of our unit has been cleaned out. Do not recommend!
Tameka Mosley
May 7, 2023
Chatavea showed genuine care and knowledge and even offered use of the free onsite rental truck, awesome experience., such an easy process with move in. Facility is clean with Sade and secure access. Thank you Cubesmart.
dcara55135
April 8, 2023
Ronald Graham
March 15, 2023
Linda Whitten
January 24, 2023
Very easy process setting up and exiting
dt Nguyen
December 27, 2022
Alex F. Tapia
December 15, 2022
John was great and knowledgeable throughout the entire process.
Stacy
November 20, 2022
Door says their office hours are 11am-3pm on sundays and there was man (who was rude) who was outside and said we’re closed even though their signs say otherwise. One star just by that experience!!!
Mohammad Gharbieh
August 26, 2022
Not the best
Stephanie Pruden
July 30, 2022
There are other places in the area a lot cheaper.
Kim Premo
June 25, 2022
Jon was fantastic!! So helpful and kind! I was very stressed and he made me feel so comfortable. Love that the truck is available to use as well- this will make my move so much easier:) the storage unit is clean and very easy to access!
Megan Russell
June 12, 2022
We had paid through June 21st, yet when we showed up to our storage unit, they had placed a lock on our unit that we are unable to get off. We saw this on several random units. Super convenient they have decided they are no longer coming into the office on Sundays. So of course the movers we hired to help us empty the storage unit had to be paid for literally nothing since we were unable to open the unit or get in contact with any staff to resolve the issue. By the way, they placed this lock on our unit WITHOUT ever contacting ANYONE. This is unacceptable and not appropriate business practice, especially since the unit had already been paid for and covered until June 21. I wouldn't recommend this facility to anyone. Very poor business practices.
Kimberly Gipson
June 1, 2022
The whole process of getting a storage unit was quick and easy. The manager reached out as well. Thanks for such great customer service
Angela Aguilar Trevino
May 27, 2022
Amazing Customer Service
E Williams
April 17, 2022
Prices are to high and they are not at a fixed rate. False advertising about 1 month free.
Shannon Lang
March 25, 2022
John was very informative, flexible with options and a overall wonderful demeanor where went extra mile to help me. This is why I return to Cubesmart.
Regina Knight Carr-Gonzales
January 15, 2022
THE EASINESS OF THE WHOLE TRANSACTION. THE FRIENDLINESS AND COURTEOUSNESS OF THE ASSOCIATE. HE WAS VERY PROFESSIONAL!!
Shondra Webster
January 10, 2022
It was nice. but it could be better if they let the customers know when the code to get inside the temperature controlled part to prevent inconvenience as it happened to me.
Laura Ramirez
January 9, 2022
Leesa Mostoufi
December 23, 2021
Did everything on line when I couldn't get in my storage unit , I called Michael was very helpful he walked me through it. Thanks
Steve Grabczyk
November 30, 2021
Access hours a big plus. Clean environment. Located in a safe area.
Larry Walker
October 3, 2021
Exceptional attention to detail. Allison was helpful and her energy and positive attitude was a welcome change from most customer service these days
Siana Herrera
September 3, 2021
Easy online registration/application, convenient location, reasonable prices
Dana Bair
July 16, 2021
I have stored here in the past. And always the staff has been polite and professional. The units are clean.
Alicia Cook
July 16, 2021
Friendly, knowledgeable and helpful staff. Renting was easy as was moving out.
Patricia Howard
March 29, 2021
Ron has been terrific. The reason for my move was bad and he made it so much better for me. Thanks Ron
Donald Duck
March 28, 2021
Ron was great. I needed help getting into my storage area he took the time to show how to use the lock going into the unit. He took the time to find me a cart to move my stuff. He said going out I didn't need the key pad. He said the gate will automatic open. Please keep the gate that way. It was great. Please let him know i say thanks for caring about the customer. Cathy
Bikram Khati
March 21, 2021
Ilda Guardiola
March 16, 2021
Misperencia de Renta q smart phone services and then
Lauren Godfrey
March 15, 2021
Ron is amazing! Ask for him. My move was so short notice and he literally got me in a storage unit 30 minutes before closing. The truck they allow you to use at no additional cost with the exception of gas was extremely helpful. Highly Recommend!
John Berry
March 14, 2021
Ron helped me with everything. He is very knowledgable and answered every question I had with an excellent answer. I would definitely refer people to this location.
lhntx
February 23, 2021
Average pricing, clean. The gate has been not working properly lately so you have to wait till the office opens to get in. Not cool to pay for access and can't get in until office hours.
Evelyn Johnson
November 29, 2020
Valerie Oswald
November 24, 2020
QUICK, PROFESSIONAL, REASONABLE AND VERY FRIENDLY PEOPLE. THANK YOU VALERIE J OSWALD
Vicki Jo “KC” Welker
November 23, 2020
Very VERY clean & well maintained!!!
Sandi Schindler
November 8, 2020
Very nice staff.
Donna Jackson
October 26, 2020
ELizabeth Douglas
October 8, 2020
The gentleman in the office was very helpful and very nice. They also have the best prices in town.
Kendra Prevost
September 29, 2020
Very good service and friendly staff
Jim McKnight
September 23, 2020
WE have used this location before but didn't do the advance reserve. We were disappointed that we could match up the date of the reservation which I did a few minutes before the online payment. I don't mind paying in advance but we should have been allowed to match our reservation date preference so the clock would start on our Sunday date rather than being forced to start the clock on yesterday when we paid. Also we were not happy that we had to pay for a lock when we already had one from the last time we used this facility and i think rented a space for around 12 months. We should at least get a credit back if we can show this lock still works which I am confident it still does. An update as someone from Cube Smart contacted me and gave us a credit back on our card since we already had a lock.
Lisa Fortenberry
September 15, 2020
Incredible customer service. Pricing is higher than most.
Erick Turrubiartes
September 5, 2020
Even tho she had a complicated customer before me, she greeted me with a smile and helped me out with all my questions answered.
Jose Salmeron
September 1, 2020
Giselle Vivas
July 18, 2020
Jerry Valdez Sr
July 5, 2020
Katherine was very helpful and has great customer service. The best part is she was patient when I was trying to confirm my paperwork online.
Sarah Amos
July 3, 2020
Clean site, friendly office staff :)
E Man1
June 5, 2020
An excellent place for people who need an extra storage solution.
Jennifer Adams
June 5, 2020
No problems at during our time here.
Kelly Sellers
May 2, 2020
The sweet girls at CubeSmart were so helpful and great. They got us into the perfect unit very quickly and it was all so clean and efficient. Thank you so much!!!
Chewe Lopez
March 7, 2020
Christian Orozco
February 1, 2020
Katerine was great. She was super helpful and explained the process smoothly .
James Dethomasis
January 31, 2020
Danny Rodriguez
January 25, 2020
Katherine and Monica quoted me for a storage the month when I was moving to a new apartment.They answered all my questions over the phone promptly. They were curtious, professional, and friendly when I arrived. I would recommend CubeSmart!
Shirley Blasingame
January 5, 2020
Linda Schoendienst
December 1, 2019
Very helpful and professional. The manager helped me twice when I had trouble with the lock even though it's not one of theirs. Recommend highly!
Amy H
November 1, 2019
The manager at the facility is very knowledgeable, nice and patient. The area is clean and well kept. I am happy with my unit.
Henry Reddick
October 16, 2019
The store manager was personable, informative, and friendly. She recommended everything I needed in the most economical fashion. Thank you.
Aline Fawaz
September 30, 2019
Catherine was a very friendly and helpful person. Great customer service. Will be coming back soon
Steve Sung
September 16, 2019
very good customer service.
Sudipta Sen TCC
August 31, 2019
BEST Customer Service in Storage Business I was out of town and they were just very nice and courteous and made sure that I could take care of my business before I had to worry about the Storage back in the US. They are very nice and Katherine and Monica is just very sweet and very friendly. They understand the difference worry that people have with storage facilities and that the accounts are sometimes not checked frequently. They really care to go out of the way to make a difference. What an incredible place. We have been keeping our office supplies in this place for the last 6 years and this is a great place for folks who do not have much space. this is a really nice place. The VERY BEST. 5 stars to you all. Thank you
Beverly Alcala
August 29, 2019
When you go in make sure you see monica the other lady is very not very personable. I dont remember her name but she does not speak English very well and she is not a people person.
Jonathan Garcia
August 19, 2019
Monica De La Rosa, General Manager of Cube Smart at 2375 Arapaho Road in Garland was an absolute delight. Professional, courteous, knowledgeable and a breath of fresh air on a very hot day! I've used storage units all over DFW close to a dozen times over the last 20 years and this was my first experience with CubeSmart and thanks to Monica it will not be my last. Normally dealing with the front desk at a storage place is painful but with Monica I looked forward to coming back in when I found I needed an extra unit. I would recommend her to anyone.
rod weber
August 11, 2019
Was okay
Kyndal Garcia
August 7, 2019
Fantastic service. The current general manager is phenomenal! Knowledgeable, efficient, friendly, and all around pleasant. I would HIGHLY recommend this storage facility due mainly to the impeccable staff.
james jones
August 6, 2019
Felix Esparza
August 5, 2019
We've been customers of CubeSmart for over 2 years and have always received exceptional customer service. Katherine is very friendly, helpful and knowledgeable of products.
catherine skean
July 11, 2019
The staff is always caring, and very professional.
AK McKenzie
June 8, 2019
Staff is very nice and helpful. This place is nice and clean. I have a couple of units here. I only wish they offered 24hr access.
michelle
April 27, 2019
Tiffany Stine - Excellent
Tommy Vo
April 27, 2019
Tiffany was a big help getting me in and out fast.
alu z
April 17, 2019
Jonathan N
April 4, 2019
Super nice staff and facility. Working well for our needs.
Evita “BuzzedOffBeauty” Ogbonna
March 23, 2019
Just a storage house.... Nothing special. Descent neighbourhood
Claudette Grimes
February 23, 2019
The ladies working in this office are very helpful in helping in the moving process, it was suggested I purchased a moving kit, excellent suggestion. At the last minute I had to make a change to a bigger unit and it was a smooth transition Thanks ladies
kokou saignon
February 7, 2019
Great customer service. I love this place and Dana and Nancy are awesome!
Robert Roe
January 31, 2019
Love the service from Dana
Becky McCord
January 17, 2019
Staff and management display exceptional customer service, proactive to any questions or concerns. I highly recommend this facility for storage needs.
Selvin De León
December 8, 2018
Nancy and Dana very friendly very good customer service, the place very clean.
Nancy L
December 7, 2018
Julian Alvarez
November 30, 2018
Nancy and Dana are always so friendly and helpful. The facilities are also always clean and well maintained!
George Da
November 18, 2018
Fresh Reynolds
November 16, 2018
Vacated last week but my stay was pleasant Nancy and Dana made my move in very easy and helped me to correctly protect my belongings while in storage, thanks again
Brenda Henkle
November 16, 2018
I stopped by this storage place to get an idea of what I might need in the near future for a move I am planning. I was so overcome by the superior service I received from the 2 wonderful woman in the office...Dana and Nancy are so accommodating and know their stuff! I'm still unsure on my end when I will be storing my items (hopefully within the next 6 months) but this place is very well taken care of and I can not wait to move forward with my move. Great service is hard to come by, thank you ladys!
Mia Law
November 16, 2018
Nancy great customer service
Cassie Atkins
November 16, 2018
Called in and spoke with Dana , great service
Mark Smith's
October 12, 2018
Dana and Nancy were wonderful. The place is clean. I would definitely recommend this place to anyone.
Tom Mcelveen
October 5, 2018
Convienance is key for me , my 7 unit to move in and d I am happier every time , staff has always worked friendly with all the coustomers and responds to all the unexpected issues , and clamitys of the day ,friendly place thank you for Nancy and Donna. They are professional to the t ! Hi to Glen. Thank you , for being my. District. Manager ,
Jose Ruiz
September 2, 2018
(Translated by Google) The place is clean and they have good service with customers Nancy speaks Spanish (Original) El lugar esta limpio y es tienen buen servio con los clientes nancy abla español
Steve WIN
August 13, 2018
Have storage there. The keep raising the fee. Would not rent there long tetm if i were you.
Jim Ryan
August 1, 2018
Friendly, helpful Ms. Stine made the process of choosing and renting a storage space quick and easy.
Papa Bull
July 17, 2018
Great women that work in the office. They answered all of my questions, suggested company products for me to use to keep my items fresh and protected while in storage. I will use this location again. Nancy helped me decide what I needed and how long. Great customer service! After falling into financial hardship they refused to help me keep my stuff. Refused to give the buyer of my unit my information so I could at least buy my stuff back. I was baited and switched on! Lost precious items that have no value like my sons first little league homerun baseball. Photos of my family on trips that I cant replace. I WONT EVER USE THIS PLACE AGAIN OR RECOMMEND IT
Terri Minor
June 13, 2018
Krystal Cantu
May 22, 2018
Angel Bonilla
May 17, 2018
best place yet . thanks for your help Tasha . very professional ! easy to work with and understanding. never met any one that will go out there way to help some one
Vong Pham
May 17, 2018
I rented here this lady Tasha is very good very nice. Place is always clean she is always outside cleaning. Tasha is professional and lovely to deal with.
Adrienne Young
April 26, 2018
Very helpful, clean, reasonably priced.
JustCyn
March 31, 2018
Tasha was very helpful. She showed me more than one ubit when i suggested the one i had originally wanted may not do. She was quick too. Thanks Tasha.
Edwin Lewis
March 20, 2018
Chris Mascorro
February 20, 2018
Great facility and excellent customer service. The manager Tasha went above and beyond to help me secure my unit and open my account. I highly recommend this Cube Smart location.
Scarlett Mendoza
February 18, 2018
Rented a storage here yesterday and I was very surprised at the excellent customer service. We had rented here in the past but yesterday's customer service blew my mind so I wanted to make sure that I recognized and recommend this place to others. The storage is very clean and has a welcoming environment from the second you walk in the door. Out of all the places we could of rented in plano where we live I will always come here just because they always go the extra mile . Ask for Tasha she will make sure you have everything you need !
Ruth Runyan
February 16, 2018
Nat Forrester
February 10, 2018
Wonderful rental experience this morning. The two ladies assisting me were an absolute dream to work with and braved the cold to show me the rental. Rental space was clean, property is well maintained, and quick in and out sign up process. I highly recommend!
Edizon Molano
February 8, 2018
(Translated by Google) Excellent service, great human quality to offer customer service, and Mrs. Tasha Harcrow is a great person. (Original) Excelente servicio , gran calidad humana para ofrecer atención al cliente , y gran persona la señora Tasha Harcrow
Steven Middleton
February 8, 2018
I currently have three units at this location. Tasha has been very helpful. Safe and secure location.
Paul Fuller
February 3, 2018
Alan Justice
January 20, 2018
Polite and courteous staffer helped us get set up and made sure we got all the discounts we were supposed to. She was careful to make certain everything was done well. Thanks, Tasha!
Lisa Fortenberry
January 17, 2018
Tasha is awesome with customer service. If you are looking for a storage unit I recommend this location.
dany rdr
January 11, 2018
Had a wonderful renting experience. Will recommend to family and friends if they need storage. Ask for Tasha She is awesome
Don E Manlove
January 1, 2018
Jason Brown
December 16, 2017
Great Customer Service!
Andromatta Robinson
December 13, 2017
Went in to to see how much a unit would be yesterday and this was my 3rd place to visit ...I must say it was a little more pricey compared to the offer locations but well worth it...it is so much more cleaner, it even smells better. I want to thank the lady in the office she was so nice and helped answer ask my questions, she even brought to my attention things i didn't think of, I didn't even think about putting plastic on my couches or shrink wrapping my dresser so the drawers wouldn't come open. When we carry it. By far this is the best place to rent a storage
Steven Gonzales
December 9, 2017
Very very friendly service. Tasha was nice and helpful.
S. Mtz
November 28, 2017
Great location nice and clean . Office ladies are sweet
Maggie Braden
October 24, 2017
Great service and very clean. Tasha was fantastic.
Corrin Mcelya
September 22, 2017
No everything was awesome excellent customer service everything love it. Tasha and Miss Mary are awesome see them when you get there
Lee Anschutz
September 9, 2017
The CubeSmart team at the Arapaho location has always been very helpful to me. The current General Manager Tasha Harcrow has helped on several instances with, both with questions and larger problems. I have been a satisfied tenant/customer of CubeSmart for more than 15 years.
Matt R -
September 8, 2017
Tasha was great and Mary was just as helpful. Highly recommend! Clean place great music
Ernie Howell
September 8, 2017
Staff was very helpful and nice. They always help me in any was they can. Thank you Tasha and Mary
Mandy Casey
September 8, 2017
We've used this CubeSmart for 2 moves now and have been pleased with the customer service every time we go in.
Gunpowder Beauty
September 7, 2017
Tasha is absolutely wonderful! She was very helpful. The facility is very clean and the staff is friendly and always helpful??
Stephanie Gonzales
September 7, 2017
I went in today looking for storage and I received the best customer service i have ever got in my life. I would recommend this place to whoever needs storage. The lady that is there is named Tosha and she keeps this place spotless and its the best place to go went u need a storage unit. Thank u Tosha for all your help today. It means a lot.
Larry Davis
August 31, 2017
Absolutely wonderful directions by Tasha. Place was clean and well kept and managed in a superior way.
Chuck Harris
August 26, 2017
Tasha and Mary were very helpful and professional. Great service.
Karen Pavlik
August 11, 2017
Melanie Kulp
August 5, 2017
Refik is the best! Safe facility and clean.
Manuel Garcia
July 30, 2017
Great service, clean facility. I was helped right way!
Doug Biter
July 29, 2017
The staff and Management were very helpful and got me exactly what I needed. Thanks
Monique Roberts Glass
July 27, 2017
I love this location as much as I do the 1st Street Garland location! CubeSmart is the best. Refik was so very helpful and patient! Thanks again!
Benny A.V
July 7, 2017
Refik was Great, took really good care of us.
C Saldivar
July 7, 2017
Great Customer Service!! Very clean and we'll taken care of facility!!
Dick Lauder
July 2, 2017
Great facility. Refik was friendly and cheerful. He answered every question we had. Took the time to show us the unit we were interested in and we never felt rushed while we were there. Is CubeSmart a little pricier than other storage facilities? Slightly. But honestly, you get what you pay for and we are happy to pay a little extra for the piece of mind. The facilities are spotless. It looks brand new. Highly recommended!
Susan Hamilton
June 22, 2017
Just started, great experience so far, but know that the biggest problems happen during and at the end of a storage lease. I expect good things and will keep you posted! I'll rate it at that time as it makes more sense. Three stars only because Google won't let me simply comment and if the experience ends poorly, I want the opportunity to let you know. The guy was great and very helpful, facility clean and spacious, and I got a great deal. Truly, reviews should be requested a little further down the road or Google should let you review without a star rating.
Lori Olden
June 9, 2017
Quick and easy
Joseph Martinez
June 8, 2017
I have a parking space and the price is the best Deal I could of ask for. They always keep the property nice and clean. The office staff Tasha and Refik are the best and upper management DM Glenn is also kind and professional. They really do care about there customers here at this company and location .
Patti Skates
June 8, 2017
My husband and I just rented today and this is a top of the notch storage place. The lady manager in the office is the absolute nicest person I have met in a long time. I will recommend this place to any one who needs a storage just see Tasha and she will take good care of you. The property is clean and not as nast as the other place we seen on Shiloh. The unit we rented even smells like they just mopped it or something.5*****service!!!!!
Michael Holman
June 7, 2017
CubeSmart was very easy to work with. I was able to comple the rental process in less than an hour with my visit, details of the property, viewing of available storage units and communication with my wife before returning for completion of the rental. Thank you so much for the attention to detail your team showed our family.
William D. Winston
June 3, 2017
Great service! Refik was very helpful and explained everything completely. Would definitely recommend this facility.
Monnie
May 31, 2017
Refik was amazing! He was extremely patient and made my experience so worth while. My Unit was neat and fresh. I am a very happy customer.
David Nethery
May 29, 2017
The staff at this CubeSmart have always been very responsive and helpful. I definitely recommend this CubeSmart
Aylin Onen
May 29, 2017
Harvetta Manjane
May 28, 2017
I want thank the staff, so much for all the love and care they provided me and my family. I was under, so much stress n pressure once I got there n was about 2 cry. Tasha the store saw the frustration on my face and took the time 2 ask what's wrong. I told her all the run around I got from another moving company as I got lied too each time and told as they do not provide anything they say r promise my price went up higher. Tasha shared with me the name of their staff they have on property who has his own moving company who was very nice, kind when she called him for me to see if he could help n he could whiched saved me so much more money n valued what he says n still got me on the same moving day plus time. Refik the other staff member when going n 2 sign the paper work was awesome and very friendly and he makes sure you see what you're paying for along with making sure you fully understands your agreement. I would refer this company to everyone. Keep up the good work Tasha n Refik we need more people like you two!!!!!!
melissa
May 27, 2017
Had a great experience, they answer questions, and help you with the selection size you need in storage. Friendly employees a plus?? and reasonable prices!!!
Carlos Garcia
April 28, 2017
Went with my dad to look at a storage unit to keep some of extra stuff we had in our house. This happens to be one the closest in our area. Upon arrival a staff member by the name of Refik helped us out get settled. We were properly walk through the units and explained everything about the different storage units. We were happy with our service and I would recommend anyone to come and stop by if you need a storage unit. Overall a good experience, which was very informative and helpful.
Sophie Stancil
April 28, 2017
My experience here was fantastic! Refik was very helpful and sweet and genuinely wanted to help me out!! I would recommend this facility to anyone who needs a storage unit!
Eduardo lico
April 6, 2017
Best customer care I've ever seen in a long time. The property is super clean, and an exemplary example of a storage facility. Didn't think twice before renting, even though the price was more then I was expecting, it was way worth the money! The manager Tasha helped us a lot and she knew just what we needed. I highly recommend this place to anyone!
Victor M
March 17, 2017
The customer service in this location is very friendly and helpful. One of the employees name Refik helped me and guided me with proper information.
Jaswant Shergill
March 17, 2017
This store is one of the best storage places I've been to. They take care of their customers and keep their facility well maintained. The staff is very friendly. Refik helped me decide what would be the best fit for me and gave me a nice and fun experience. Helping people out through stressful times like moving is what this store does best! Highly recommend.
Alicia Howell
March 4, 2017
Super helpful. Great place.
Carderious Smith
March 2, 2017
Kyle Towb
February 24, 2017
Excellent service and safe storage!
George Urbach
January 5, 2017
These people are great.
Don E Manlove
December 27, 2016
I've been here for a few years and had to get out because they were raising the rates for monthly storage by $40 crazy I used to give him a five-star but that's just plain crazy I give zero Stars I would the staff is good but their corporate is crazy are y'all go find another place be a lot cheaper than here just saying
TheOG WorkEmail
December 17, 2016
Staff was amazing and the facility was a wonderful value
Sungmin Hong
September 23, 2016
First time here and tasha helped us get a space in no time. She was awesome!
Barrett Tucker
September 4, 2016
It was good clean friendly and an over all good experience
K Sen
August 30, 2016
This is a really really neat place. I have been renting here for the last 6 years. Absolutely am amazed by the friendliness of this place. General Manager Tasha and Manager Kelly are absolutely a pleasure to talk to. Place is very neat and clean and feels very well kept and safe. Congratulations.
Robert keifer
August 30, 2016
Tasha, is very pleasant and helpful!!! We really love her.
Juan Morales
August 29, 2016
Kelly hilton was amazing. Super nice and very professional. You guys are awesome.
Shirley McKinney
August 29, 2016
Friendly & efficient manager (Tasha), clean facility, easy to complete paperwork, good monthly rate. Tasha checked to make sure that everything went well with our two units. Also, Tasha gave a great referral for movers!! ??
Kriss Ross
August 27, 2016
Latasha was very nice and helpful. The process was quick and easy.
Joseph Martinez
August 26, 2016
One of the BEST storage facilities I have ever been to. Always a pleasant visit in the office or at my storage unit. This place is always clean . nothing like any other storage place. You get what you pay for !! And thats a 5 star for 5 star ladies in the office
Gary Geib
August 12, 2016
Tasha & kelly do and outstanding job. They are so polite. Very friendly . I hope anyone needing storage please go see them. I rent here and the facility is spotless. You will love the place.
MARISA JIMENEZ
August 7, 2016
Super friendly staff and great storage complex! Very clean and professional, will definetly recommend them to my friends and family. Kelly the Manager was very very helpful!!
Matthew Evans
August 3, 2016
Nickeled and dimed at every turn. ~150$ (5'x7' unit) for first month. Only had unit for less than one month. Went in to terminate lease prior to next month, and had a balance due (only $1, but it's absurd on principle...) just because the company had mailed me an invoice. When a company feels the need to bill its customers - in order to send them a bill, stay clear.
Michael Burton
July 31, 2016
Will, the salesman, gave us a detailed explanation of the property and security. Even gave us an honest opinion of the neighboring competitors. Thanks.
Mastin Bailey
July 26, 2016
Tasha was a great help, and she was very patient and professional!
Robbie Perkins
July 6, 2016
I found Tasha to be very plesant and helpful especialy right now that i am ill she opens the door for me and even gave me water . so happy that i came to this location today
Cynthia Araujo
July 3, 2016
Marva Bentley
May 3, 2016
Myra, was very friendly and nice to do business with. I deeply appreciate her waiting for me on Saturday till I got there to lease another unit. Myra is a true asset to your company. Give her a high five for me. Thanks again, Marva Bentley
James Riddell
February 7, 2016
This place is great. Gerardo does a super job of managing the place. The units are clean and I always feel safe there day or night.
Troy & Lindsay Davis
January 25, 2016
On-site staff did not pressure me to rent like many others. She escorted me over to see my unit instead of simply pointing in the general direction. The entire property was clean anywhere I looked and electrical outlets are conveniently located I've never had to rent a storage unit before. I felt as if Maribel (i hope that's right) helped me out.
Steven Townsend, LMT
January 21, 2016
Sonja Hill
January 19, 2016
I have been renting for a couple of years at CubeSmart on Arapahoe I have been completely satisfied with my experience here. The facility is kept very clean. There are cameras and lighting that provide a safe and secure feeling. Gerardo is always there to help me out with any situation or questions I may have he is always eager to help in any way. He and Mayra are always there to help with anything you may need. This is a excellent facility to rent from because of them. Thanks for making my experience with CubeSmart a great one.
Steve Salavarria
January 5, 2016
I'm a recent, new customer and loved the fact that their website allowed me to determine their inventory of available units, and to reserve one. I was also impressed that the transaction itself was paperless, a reflection of their 21st Century investment in technology. Mayra was a pleasure to meet and do business with, and Gerardo has been very responsive via e-mail. The location itself is convenient, clean and well-maintained, and secure. I look forward to working with them going forward (5 Stars) Update in January 2018 after two years: I really liked CubeSmart, but in two years, my rental price has gone up 44%, with the most recent increase at 19%. I would definitely recommend CubeSmart for a SHORT TERM rental but if you are a hoarder, you had better have lots of cash cause they will be milking it out of you. (now down to 3 Stars)
John Blanks
November 21, 2015
Great service and facility. Mayra Elliot, the area manager, is a pleasure to work with. I would ,and have, recommend them.
Adairya G
November 16, 2015
Ive been to 6 different storage places and i must ssy that Gerardo.was absolutely the most respectful and accomodating.agent I've come across. Thank you very much for making it easy for me....
Baranie Nunn
April 27, 2015
Pretty frustrating to have the gate and door codes changed without being notified. Office staff left 30 minutes early. Been a customer for 2 years, price kept going up and when I complained they said I could show my homeowners insurance for $10 off. Would have been nice to know when I started.
Kelly Richert
January 23, 2015
Very helpful and polite. The facility is clean and well run.
Shawn Barganier
November 6, 2014
Best experience, staff very friendly. Ask for Jonathan he'll get you squared away.
