Reserve a Unit
10 feet by 15 feet Storage UnitMedium 10'x15'*
plus Half Off First Month
10 feet by 15 feet Storage Unit10'x15'* Storage Unit
- Climate Controlled
- Elevator Access
plus Half Off First Month
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
2105 Ira E Woods Ave
Grapevine, TX 76051
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payment Options: Skip a trip to our office by paying online.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- 24-Hour Video Recording: Video cameras record this location around the clock.
- Handcarts and/or Dollies Available: Get your items from your vehicle into your unit quickly and easily.
- Storage Protection Plans Available: Protect yourself against the unlikely loss or damage of your belongings with the SureSmart Protection Plan.
Grapevine, TX 76051
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 35% Off & Half Off First Month † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Diana Gonzales
February 15, 2025
Robert Schofield
February 1, 2025
Hidden fees everywhere then they'll raise your rates. +$12 a month for "insurance" and then +$29 for "one time" fee. So scummy.
jessie peck
January 21, 2025
First I'd like to say thank you for such great customer service. Also the place is so very clean. And the storage rooms are clean and the controlled temps are spot on. It's easy to set up on line and the folks are so awesome! Thanks Cube Smart. I WOULD DEFINITELY REFFER A FRIEND
James Grubbs
November 23, 2024
Lupe was exceptionally helpful, thorough and expediant. Thank you very much.
Pastor Joan Thomas
November 11, 2024
The manager showed extreme k I nonessential & sharef the promise of great security, cleanliness and strict enforcement of the rules & regulations with all clients. in
Wayman Swilley
November 8, 2024
Great service and easy check in
Justin McCord
October 26, 2024
I would not suggest renting a storage unit here from this place. I’ve been at this location for about three months now and they just raised my storage fee over $100. I wasn’t aware that storage places can raise your rent without warning even if you have an agreement with them that says you’re gonna pay a certain amount. When I called and spoke with the gentleman up at this location, he was not very friendly and wanted to explain to me that it was industry standard that storage units can raise the price, and apparently it’s in my lease that I should’ve read. Not very professional. I’ll be moving my stuff out of this location. This place is a scam. Get you in the door move all your stuff in and then within 30 days notice they can raise your rent and what are you supposed to do with all my stuff? Once you move in, they’ve got you! Scammers! In addition, I just went on Cube Smart's website and they are still renting the same unit for the cost I'm paying today, and they still want to raise my rent.
Robert Popp
October 23, 2024
Lupe went above and beyond the call of duty. Very helpful. You can tell right away he is a military Veteran. Thankyou Lupe...and thankyou for your service to this great country. Bob????
Josh Brown
October 17, 2024
I highly recommend Cube Smart! They have great rates, their facilities are clean, and their staff is great making the process seamless. Shout to Lupe, he is a true professional and a great individual as well. Thank you!
Damon Laguna
September 30, 2024
Love it. I have been a customer off and on for 6 years.
Reverend Greg
August 22, 2024
Would not rent their smallest unit, which is 5 x 5, without paying for insurance, which is a minimum of $12. Walk away from this place that wants to rip you off
Tracy Whitman
June 23, 2024
Fast friendly service as well as a clean and easy to access. We love it.
Julie Roberts
June 18, 2024
The manager, Grant, was incredible. Very knowledgeable, friendly, willing to assist. Facility was clean, safe, and great location for what I needed.
Danquill Wright
June 9, 2024
Helloevery I want to take the time to commend Lupe for doing an awesome job. He is great with the customers he's passionate on what he does. He's very patient when it comes to service. He takes pride in what he does. I arrived at CubeSmart 5 minutes before they closed. He took the time to open his computer back up to help me. Outstanding job great customer service. He also encouraged me in the process. My spirits was down that day and through the grace of God he lifted it back up.truely a Man of God . I encourage everyone to go to CubeSmart in grapevine they will take care of you. Asked for lupe.Thank you God bless.
Susan Justitz
June 9, 2024
This has been a fantastic experience. Lupe is so helpful, kind, and pleasant to work with. He answered all of our questions thoroughly and the process was very fast and easy!
Ginger Martinez
June 3, 2024
We’ve been renting here for several years. Mostly we have been satisfied the only complaints would be the smell (often the third floor smells odd - this wasn’t how it was a few years ago). And the constant increase in pricing. They make no real attempt to keep you once your promo rate has expired.
janie MS
May 25, 2024
Lupe was very helpful! He answered all my questions and concerns I had in regards to storing my belongings. Would recommend this cubesmart to friends and family.
Sheila Jones
May 5, 2024
Grant was extremely helpful and efficient in getting me the storage unit I needed. After driving for three days he was the best thing that happened on my trip.
Jeff Irwin
May 3, 2024
Amazing customer service! On the sales call, the phone follow up, and in person! Grant was so helpful, nice, and efficient!
Charlottie Turner
May 3, 2024
The dollies always being accessible, lite hallways, and never messy, no loitering
Scott Anthony
March 31, 2024
Facility was clean, staff were helpful.
T Ago
March 7, 2024
Has been a peasant experience for us and we have used this location during more than 1 move.
Craig Majkowski
March 4, 2024
No problem with management, check in, check out.. they could use a few more carts, as there were times when just 2 carts aren’t enough.. also doing a 20% increase after only 6 months is hard to take.. going from $195 to $234..
Tauseef Salma
January 28, 2024
Easy setup, professional service, clear requirements, easy access, very clean facility.
Rachel Streicher M.H.A.
January 9, 2024
Instantly available; prompt and friendly store clerk; clean and prepared locker (lock/keys).
Gerald Dewberry
December 27, 2023
Alyxander Boland
December 16, 2023
Lupe is the best helped me with a transfer and followed all the way through with the same deals I applied with.
Jennifer Hall
December 2, 2023
GREAT , CLEAN EASY TO GET TO .
K H H
November 23, 2023
Very clean and nice staff but price increases every 6 months.
Ligia West
November 22, 2023
Clean environment… big parking…
Dirk Gently
November 9, 2023
Carts, cleanliness. and on site management.
Walter Braun-Bracke
October 28, 2023
Grant is always helpful and polite. He was the one that help me open my account here.
Ty P
October 28, 2023
We're so pleased with our experiences with CubeSmart & Grant (our point person), that we rented another larger unit. Grant is fantastic and can't praise him and his Staff enough and the quality/value of our rental units.
Texas for life
October 23, 2023
The place is clean and with great customer service. I have never had issues at this facility. Very helpful personnel.
J.R. Peters
October 2, 2023
Nice place. I made a delivery there
Joe Crenshaw
September 25, 2023
Grant was a rockstar. So thankful for how easy this process was. Units are wonderful too.
Caleb Templeton
September 24, 2023
J H
September 23, 2023
Cynthia is the cutest ! Great associate and wonderful customer service !
Gayla Baldwin
September 21, 2023
Grant was Awesome!! Helped me out immensely!! Mr. Lupe is fantastic!!
Hector Ramirez
September 12, 2023
Nice spacious location. Friendly staff Grant was very helpful and informative with any questions or concerns I had of the property. Highly satisfied with my experience at this property.
Wafa Hasan
August 14, 2023
Great storge
MarciaEleonora Grill
August 13, 2023
Amy Friese
August 10, 2023
The unit was clean, well lit, and bug free. Only complaint was the frequent rent rate increases. It doubled over 4 years.
Craig D Toby
August 10, 2023
Great service and follow up, Grant was most helpful
Judith Engels
July 23, 2023
Good place, great people. Constant rate increases.
Mike and Brittany Williams
July 7, 2023
Excellent service every time I needed to switch units or had questions answered!! Grant was awesome and went above and beyond to help us and provide excellent customer service!! Thank you grant!!
Ellen Garcia
May 23, 2023
Great service!
Henry Hall
May 8, 2023
Sue Tracey
April 28, 2023
Very clean and secure. Great service. Polite, friendly and helpful.
MICHAEL TULOWITZKI
April 19, 2023
Nice and easy
BigWynne
April 15, 2023
Tiffany Gray
March 23, 2023
Great service & price - thanks Brian!
Angela Stilson.old
March 22, 2023
Informed and friendly rep
WILLIAM LEVINA
March 6, 2023
Amy and Grant were great to work with.
Daziah Green
March 3, 2023
Amy has been such a huge help during my times of need while I am adjusting and going through this moving transition. She was very communicative, reliable, and expressed her passion to help. I am forever grateful.
Parker Smith
February 7, 2023
Quick and helpful service from Amy. Was able to select a unit and move in within 30 minutes.
Gina Simmonds
February 6, 2023
Amy was so helpful friendly and efficient! Thanks!!
Cathleen Avila
February 6, 2023
Amy let go of her remaining lunch time to help me. Talk about an awesome lady! Amy was friendly, articulate and done all she could do to help me. Everything is clean and neat too. Thank you Amy!
Scott Clingenpeel
January 24, 2023
Climate controlled and clean.
Misty R
January 21, 2023
Customer Service is on point here! Amy was very helpful getting me all set up for my space, even helped me locate a cart when I showed up with my stuff and could not find one.
Gary Cramer
January 17, 2023
Being a renter at this facility for two years +; I’ve been very satisfied with the operations and special thanks to Grant at the Grapevine office.
Shelly Williams
January 17, 2023
Everything went great. The customer service at the Grapevine location was awesome! Kudos to Grant!!!
Sonja Carpenter
December 28, 2022
Angelina Villa
December 16, 2022
The building is clean, temperature controlled, and well managed. Grant and Amy are the best, and show a level of kindness and professionalism rarely seen nowadays. I highly recommend this location.
Lekeshia Davis
December 6, 2022
Amy has such an awesome personality! Best customer service ever! God bless you Amy enjoy your day!
Rashaad Ubah
November 8, 2022
Amy is absolutely amazing. She helped make a difficult moving process easier. It’s not often you good get great managers who actually care about the customers. Thank you Amy
Grant R.
October 1, 2022
Amy and Grant were extremely helpful in finding me a storage space! We needed to downsize our unit after having a space here for a while, and they both made it so easy! The building is easy to navigate, always clean, and it makes each visit here hassle free!
Shawn
September 25, 2022
Grant is very helpful. Appreciated working with me to find best solution.
Vicki Rosamond
September 20, 2022
Very impressed. Front desk staff were polite & helpful. Facility was immaculate. Liked that the building was secured in addition to locking each unit.
Julie Soldner
September 6, 2022
Amy has been the best Senior Manager- I’ve been associated with at any storage center. I’m a decorator and storage is important for my business! She was smart-efficient and so polite. She’s awesome!!! I’d rent from her again anytime! Julie
Angel Golden
September 4, 2022
Easy move in with best special around. Clean and climate controlled units. I highly recommend renting space here.
Jose Silveti
August 23, 2022
I have been a CubeSmart customer for more than 2 years and they have the BEST CUSTOMER SERVICE
Doodler14 Doodler14
August 21, 2022
Great, quick service.
Charlene Cherrix
August 14, 2022
The staff are so friendly and helpful...They have exactly what ypu need for climate control storage... there is always a dolly available... rented here 3 years ago... moved back didn't think of anyone else for our storage needs
Paige Benson
August 13, 2022
Amy found exactly what I needed to meet our needs.
Gene Cherrix
August 13, 2022
The staff is always helpful and courteous. We rented here 3 years ago and when we moved back we didn’t think of anywhere else to Store.
Lolita Smith
August 9, 2022
I purchased a storage unit online and Amy responded via email right away with my questions. I highly recommend them! Ask for Amy! She's awesome!
Willy Feliz Peguero
July 26, 2022
Nice area,great location
Katherine Sheldon
July 25, 2022
Amazing! Amy is a life saver, I needed a last minute extra unit and she got me one! Saved me on my big move.
Blue Marlin
July 23, 2022
Property is amazing and very secure. They are very friendly and helpful! Definitely recommend this place.
Dorian Leyva
July 23, 2022
Amy was awesome, and made the check in process easy! The storage facility is extremely clean.
Skylar le
July 23, 2022
Amy and Julia were a big help and made getting a storage unit super easy and smooth!
Ronda Worth
July 22, 2022
Àmy at store location 803 was very helpful I really enjoyed coming up here I didn't feel like I was on pins and needles she's very personable and you can talk to her I feel at ease she knows what she's doing she helped me out greatly and she's training someone and she's an awesome trainer I just really I really like this CubeSmart and I would recommend it for anybody to come in and see Amy.
Tanner Selinger
July 12, 2022
Zachery Rice
July 5, 2022
Great service from Amanda. Very happy with everything!
Micheal Wormley
June 22, 2022
Amanda was a helpful and charming employee...A value to your company.... ??
Z Bell
June 1, 2022
Quick and easy rental process! The property was very clean. Staff was extremely friendly and helpful. Would definitely recommend this property.
Rusty Peck
May 24, 2022
Amanda treats me with a helpful smile. Always clean and safe and easy access.
Diane Vitek
May 19, 2022
I had never rented or been in a storage facility before, but was quickly surprised. It was so clean which I found amazing. I would have pictured it to smell a little and be not very nice looking. Not the case at all!!! I was also impressed with Amanda, the salesperson, and her knowledge and willingness to help me. She was awesome and is the reason I chose to rent right then and there.
Jon Beezley
May 10, 2022
Great place for storage!! Everyone here has always been helpful! My wife and I owned a small business for 3 years in Grapevine and it was perfectly climate controlled for our paper goods, boxes and holiday decorations. I will definitely use CubeSmart for my future storage needs.
Ralph Cain
April 29, 2022
The storage unit was great, but when they wanted to increase the unit price by 25% this year, it was time to vacate.
Scott Campbell
April 15, 2022
I had a great experience with the very friendly staff. Everything was well organized, clean, and easy to access.
Padma Venkatrangan
April 14, 2022
The systems that had us use the facilities unmanned and safely.
Lori Moreland
April 14, 2022
Amanda is always so friendly and helpful. The building is clean and well maintained. All of the staff has been great to work with.
Keith Simmons
April 11, 2022
Amber was great! Very helpful and seeks to really enjoy her job and contact with customers.
Charlotte Wolfe
March 24, 2022
All my questions were answered, also I was able to actually view the unit before signing the contract and the staff/manager was friendly and helpful and the whole process was really quick.
J allan
March 2, 2022
Extremely convenient. And easy process. Amanda who works in the office was truly outstanding! Great customer service and outstanding personality!
Nikki Oliphant
February 25, 2022
Gordon Trace
February 19, 2022
Customer service was excellent.
Makenzie Mcmahan
February 1, 2022
The management at this location was really great!! Always clean too.
Mary Alice Miller
January 15, 2022
Reasonably priced, safe and clean units, super helpful and friendly staff every time!
J.R. Buchner
December 29, 2021
Excellent service.
Jim Brito
December 25, 2021
The speed of customer service
Lanny Foster
December 14, 2021
They keep this cube spotless and super nice all over the property. Thank you
Michael Cisneros
November 17, 2021
Amanda is a phenomenal employee, shame has a great attitude and managed to keep any frustration on my end minor and even changed my tune regarding the company. She flipped my frown upside down and the rest of my day. Thank you Amanda and I pray you stay safe and well!
Michael Theiss
October 4, 2021
Brent (I think was his name) called us when we accidentally mis-locked the storage unit so we could fix it ASAP. He was also very friendly and helpful as we figured out our best options. Also, no bugs or mold in the unit areas. We appreciate the cleanness.
Suzanne Parkhill
October 3, 2021
Ease of process and friendliness of employees
Rebecca Upton
September 22, 2021
Amanda and Jamie were super helpful! I was able to get all the information I needed in 15 mins or less. Would highly recommend this place.
Lauren Wolfe
September 14, 2021
Had to get my lock cut off ASAP & Amanda and Amy came to my rescue. The were nothing less than quick & efficient and made sure to get me taken care of. THANK Y'ALL SO MUCH!!
Miles Newell
September 10, 2021
Great customer service from Jamie and Queeny.
Jessica McClarty
September 4, 2021
Jaime and Amanda were FANTASTIC! Than you so much! From the time I called the reservation line (lady was super helpful and quick) to the time I arrived onsite, the experience was stellar! I appreciated the ease of reservation, transparency and quick service. Took approx 30 - 35 from phone reservation to walking away with keys to new unit. Call Time: Approx 5 min Show & Lease: Approx 20 min Facility was clean, well-maintained and easy to access!
Shannan Smith
June 23, 2021
Knowledgeable and friendly staff, clean and well-lit units with great hours. Loved the extras like big carts that you could use!
Tx Girl
June 9, 2021
Wow! Had my first experience ever at CubeSmart today. I’ve had storages at just about every chain in the DFW area and quite honestly didn’t know what to expect. But 5 seconds after walking through the door and being greeted by Amanda with her knock out smile and superior professional and friendly customer service I knew I had finally come to the right place. I truly appreciated her willingness to go over everything so patiently. It was quite refreshing to have the experience I did! The facility was spotless and quite frankly beautiful. I told my moving company that. Thought I would just live there! Haha! I currently have 3 other storage units I’ve had for over ten years at a competitor company in Fort Worth that is one of the biggest names in storage in this area and they don’t hold a candle to this place. I can’t wait to transfer my other three storages from the other place to Amanda’s location immediately!! Life’s too short to store anywhere but CubeSmart!!!
Gary Stapleton
June 9, 2021
Amanda was very helpful and your customer service team is well trained.
Jose Canales
June 8, 2021
Amanda at the grapevine Southlake location was incredibly friendly and she worked fast! She made the process very comfortable and had a great attitude. ??
Mystylelab
June 5, 2021
Amanda was so helpful, I do not even know how to express my thanks. I had a lot on my plate with my moving and she erased the stress that comes with figuring out storage. She explained all the different storage even calculated which would be a better option for me.There is a location closer to me (which she also found) but am using this location just to experience this 5 star customer experience
Kohl Stewart
May 26, 2021
Loved storing my stuff here. Went months without checking on my unit and on move day everything was in the same condition as I left it months ago. If you are looking for a storage facility, this should be your go to.
Kathleen Bird
May 24, 2021
Great customer service. Easy accesd
Diane Morsillo
April 9, 2021
Heather R
March 31, 2021
Awesome customer service! Very friendly and extremely helpful. I have multiple units and have never been disappointed.
Charles Stafford
January 5, 2021
After having my unit broken into and no recourse from the company, i cant endorse them.
Anastasia Smith
December 24, 2020
No problems. The people in the office were always friendly and helpful.
Chris Johnson
December 23, 2020
Fast and easy rental. Clean facility and helpful folks.
Jessica Johnson
November 25, 2020
I walked in to make a payment with cash and inquire about the move out process. Amy was super helpful!! She made me feel like I was a friend and not just a customer. We’ve had this storage for probably a year now and have not had any issues. It’s very easy to get in and out.
Jodi Smith
November 17, 2020
Excellent and accommodating customer service. Very easy to work with. Place is very clean, well lit, feels very safe and love the music being played.
Jodi McMillan
November 16, 2020
Great place to store your things. Very clean.
Sarah Pedersen
November 11, 2020
I have almost everything I own in this Cubesmart, Amy just took excellent care of me!! The staff is always professional and helpful plus the entire place both in & out is always completely clean. THANK YOU!
Ashley Bohanon
November 8, 2020
Better priced than uhaul and friendly staff.
Jessica Gilliland
November 4, 2020
Thank you Amy so very much! You helped iron out the confusion and got us taken care of in a timely manner. You are awesome!!!!
Deborah Allison
October 13, 2020
It was efficiently operated; quick and easy to get a reasonably priced space. Everything clean and safe!
Kathleen McKeon
October 7, 2020
Friendly and thorough service. Really clean facility, and price and location were perfect!
Bill Hanke
October 4, 2020
At first all was well, (probably because it was in the fall when we got it. but when summer hit I was really hot in our unit. When I asked about this I was told that the temp is 80 degrees in the unit in the summer and 56 in the winter. Since our unit was on the 3rd and top floor it was hotter than that because there was no insulation in the roof. In addition when we rented we were told could use a truck that the storage company had but when we need it to move other things we were told "Oh that was only a promotion while we were opening this facility. If you are going to offer a service then you should disclose that. In addition the rates started going up so we decided to leave and find something else.
Renee D
September 30, 2020
The ability to easily handle everything online from start to finish & the cleanliness of the facility itself.
Brian Jones
September 28, 2020
easy, clean, air conditioned!
Me Bell
September 2, 2020
Would have given 6 stars if that was an option. Location is great, very clean, reservation process and touch less move in outstanding but the real gem is the staff. Kristi was phenomenal. When the unit I reserved online turned out to be the only 10x10 unit but had a smaller door due to its corner location, she quickly came up with a solution, using recently vacated space which easily meets ours needs Would definitely recommend
Joseph Zadeh
August 16, 2020
Good space, good price, air conditioned rooms.
April Ann Talley - Patterson
August 16, 2020
Great staff! Secure storage area, made me feel safe.
T A
August 10, 2020
Had a bunch of stuff in there for some time - nothing damaged, no insects (despite being stored in cardboard boxes). Great stuff.
john g
July 20, 2020
Pro: Their rates are very low and the facility in Grapevine is new and clean and secure. Cons: There are hidden costs in the rate, such as required insurance. $1.75 insurance, plus $10.25 administrative fee for the insurance, making $12/month for the cheapest insurance. Pure scam, but even after the scam, it's still the lowest rate around for a unit like mine. Pay on time! There are outrageous penalties for paying late, possibly tripling rent.
Chantelle K Nicolle
June 17, 2020
Todd B
June 1, 2020
Best experience ever! I have never had this kind of experience at a storage facility. When we walked in we were greeted by several different agents all were very eager to assist. The information was relayed very clearly, the facility was incredibly clean and secure. The manager was fantastic and answered all of our questions.
Mike Stewart (DFW Lighting Design)
May 18, 2020
Staff is very helpful and accommodating. Kristi reached out to make sure I have the best experience possible.
Karen Davey
April 16, 2020
Everything was hassle free, clean, cooperative friendly staff
Larry Lyon
April 14, 2020
Service and quality... both were outstanding
M S
March 30, 2020
I have had a unit here for a little over two years now and I have to say the management and the service here has been amazing. You can truly tell when a company is customer centric when things go wrong and when things go wrong, Cubesmart seems to stand behind their commitment to put their customers first. I really liked that about this particular location because the management staff embodied what it means to be customer-centric. kiki, Kristi, Grant and Amy have been all been amazing and I am glad we chose this location for our storage needs. Thank you Cubesmart!
Brian Gogle
March 26, 2020
Staff was extremely helpful and polite on the phone. The property looks great.
Aaron Lyons
March 26, 2020
Kristi Larue and Amy Saenz are awesome! I would reccomend this location on the customer service alone!
Susan Church
March 18, 2020
Kristy was fabulous! Facility clean and quick to get me set up to store my daughters college things. Highly recommend!
Joseph Wilson
March 18, 2020
Facility was super clean and easy to get into and out of. Kristi and Grand were very helpful in getting us in and out of the location w/ multiple trips to and from the facility. Super folks to deal with and would highly recommend this facility.
Jakwub
March 17, 2020
Amy was very helpful, excited to be back after a year and I felt very taken care of!
Mark Stahl
March 17, 2020
Very Courteous and Professional.
Bobby Burke
March 14, 2020
Kristi La’Rue was fast and efficient! Definitely would recommend her and this facility.
Jill Snead
March 14, 2020
Grant and Kristie were very friendly and the rental process was simple! Thank y’all!
Timmie Phelps
March 13, 2020
Kristin got us in and out quick, very detailed and very nice facility
De Drayton
March 11, 2020
Amy and Kristi were very helpful to me.
Conor Roberts
March 10, 2020
Padma Venkatrangan
March 9, 2020
Amy was awesome in helping me with my account issues. She went above and beyond to help me out over the phone. I love her customer service.
Earl Simpson
March 9, 2020
Amy Saenz was very helpful. Thank you ??
Brandon Pritchett
March 7, 2020
Excellent staff!
Blake Pedersen
March 4, 2020
Kristi & Amy- Thank you ladies for all your help. Very transparent service.
Suzanne W
March 4, 2020
We have used the "climate controlled" storage at CubeSmart since 2020. Our rent has increased 50% in 2 years. We were contacted by management because there was a leak from rain water into our unit on the 2nd floor (#2018) in case you are renting here). It destroyed boxes of our children's mementos, books, furniture and antiques. From the rust stains on the metal walls we believe the leak has existed for quite some time$25 for new boxes was the only compensation offered and we were required to clean, rebox and move the items ourselves into a different unit that will cost more with no guarantee that the new unit cost will not increase next month
Marcel Toure
March 4, 2020
Amy was great!!
Shoe Expert
March 4, 2020
Amy Saenz, Great customer service fast and easy experience
Evan Farmer
February 19, 2020
Kristi is very helpful
Joshua Lancaster
February 17, 2020
Constant rate increases. Started out paying like 70 a month. The price has more than doubled in 3 years.
Joshua Lancaster
February 16, 2020
They raise the rates constantly. I started out paying like 70 a month. I now pay over double that for the same unit. So I'm moving out.
Charles Stiles
January 14, 2020
Clean, accessible and EXCELLENT customer service.
RIZA CAKALOGLU
December 2, 2019
Kristina Lang
October 9, 2019
I moved in for what I expected to be a few months and it turned into more than a year. I never worried about my things. Perfect climate control so my washer looked as clean as the day I put it in. The premise is very secure also. Management was a dream to work with. The price was lower than any other location I checked which gives it that final 5th star!
Mike Brown
September 27, 2019
Great staff. Very clean and safe.
The Fit Entrepreneur Kingkev0
September 2, 2019
Corbin Walther
August 27, 2019
Everyone was very friendly and informative. A great overall experience.
John Parres
August 15, 2019
Andrew and Team really stepped up for me when my builder (Lennar) missed several completion dates on my home. The CubeSmart Team set me up with the right size unit I needed for the things I had already transported to DFW for the new house. Then when it came time for the Big Move, I called them while in transit and they got everything ready so all I had to do was sign and go the very next day. They really took the time to make the inconvenience created by Lennar to be a little more palatable. Thanks for your help!
Kassandra Davidenko
August 14, 2019
I've had a storage space in CubeSmart for some time, everybody is real friendly and I've never had an issue! Would recommend!
Benjamin Fann
July 26, 2019
Rented a 35’ covered vehicle storage space here from Mary (July of 2019). Great price and great service. Thanks, Mary!
Keith Legette
July 21, 2019
J M
June 20, 2019
Very professional and thorough.
Tommy Hudson
June 11, 2019
Wesam Mitchell
June 2, 2019
Very easy process and friendly staff.
Aaron Winter
June 1, 2019
Kevin Carroll
June 1, 2019
Kenley B.
May 26, 2019
Aaron Garcia
May 24, 2019
Wow, this place was clean, looked new, very secure, and the staff was professional and happy to serve. The best part was... they were also the best price!
Jan Stolze
May 17, 2019
We rented a 10 x 10 unit for my college daughter's move home for the summer. The employees were super nice and super helpful. Our unit and the entire facility was very clean. There is a loading dock with a gate that needs a password to open. It is right next to the elevator, so unloading was easy and I felt safe. It was also very reasonably priced.
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May 14, 2019
I was treated with lots of respect. They honored the promotions too. My mom was with me and was very pleased to be honest!
john tracy
May 10, 2019
Facility was very nice. Staff was well informed, friendly and helpful. Check-in was easy
Robin
March 4, 2019
Outstanding service! Exceptional value. Thank you Kiki for your attention to detail and going above and beyond to accommodate my needs.
Luis F
February 24, 2019
I truly enjoyed my experience from the moment I saw the facility, dealing with my agent, through picking out a storage unit. The customer service is outstanding and the units are very clean. The building is well lit and feels very safe.
James Snider
February 6, 2019
Like this place. Nice staff. Reasonable rent. Very clean and secure. Not like the dirty storage units I've used in the past.
Brandi Howard
February 4, 2019
MICE MICE MICE, you will notice mouse traps everywhere or bait boxes. Facility has a mouse issue, and my unit had water damage on the 2nd floor. Filed claim with insurance company they make you buy. They said management should have walked back to unit with me and taken pictures of unit to verify. None of that happened. For a climate controlled facility, I would hope for better.
Kristine Delgado Coronado
January 17, 2019
Location is super clean and the staff is really friendly.
Scott Waller
December 7, 2018
Andrew M. was a perfect representative of the company. He was caring, efficient, energetic and skilled. The facilities are impeccable, their systems are impressive and their rates seem reasonable. Great location too.
James Brock
November 27, 2018
It’s nice and clean there. Cheap too. The male manager is fine as hell by the way!
Andrew James
November 20, 2018
Larry Elliott
November 14, 2018
Great place. Climate controlled. Carpeted hallways. Helpful staff.
Victor Cansino
November 11, 2018
Pamella Joiner
November 6, 2018
Climate control only way to go. And security is the best.
Jacky Polasky
November 2, 2018
HERE AT CUBE SMART, WERE THE EMPLOYEES ARE NOT PUSHY AND VERY UNDERSTAND OF YOU NEEDS. NOT LIKE PUBLIC STORAGE WERE THE SERVICE IS OVERBEARING. THANK YOU FOR ALL OF THE EMPLOYEES AT CUBE SMART FOR MAKING MY MOVER VERY EASY.
Mesha Anderson
October 15, 2018
Quick, easy, and no issues with leasing the unit. The property manager was very helpful and efficient.
Dusty Bodine
September 8, 2018
Stork Vision Dallas
September 4, 2018
We use this location to store all of our office overflow. We have used several locations throughout the years, and I have never left a review. They were all good, but the customer service at this location is EXCELLENT! Andrew is so helpful and courteous. The location is very clean and easy to access. They made moving so simple.
Wilford Salinas
August 25, 2018
scrath shutzmann
August 6, 2018
Nice place
Charlie Karl
July 28, 2018
Fast service, clean units, good technology, great location for me. Just rented 2nd unit
Richard Ditto
July 28, 2018
Great location, easy access, excellent facilities, very competitive prices, and friendly service! Hard to beat!
Melissia Mason
July 26, 2018
Nothing but a great experience so far! Used the truck too and it was very convenient.
Michael Gonterwitz
July 15, 2018
Bryan Gross
July 12, 2018
Our whole experience was fantastic, the team in Grapevine is great!
Katrina Kimble
July 3, 2018
Mym was wonderful, so helpful and knowledgeable. The building is clean and nicely kept.
Alyssa Breuel
June 28, 2018
Garin Giacomarro
June 26, 2018
I rented online two lockers, a 10x10 and a 20x10. When I got to the store, I was told the 20x10 was actually two 10x10s next to each other (with a wall in the middle). It would also require an additional lock. Also, the 10x10 was actually closer to 9x9'10", and had only a small doorway entrance. The reason I'm still giving 4 stars is because of the customer care I was given by Andrew Munoz, the employee on site. After I'd gone through and signed everything, he still willingly transferred me out of the locker that was too small into a different configuration of locker that actually was 10x10. I told him what I needed done and he made sure it happened. He also provided a free door lock since I hadn't brought more than the two I thought I would need. He did a great job with customer service on a trip that had some serious issues at the beginning. So for the issues, I knock it a star, but overall, happy with the service and quality of the facilities.
Edel H Cruz
June 18, 2018
Mitch Cohen
June 12, 2018
Jean Morris
June 11, 2018
Andrew Munoz the Manager was a pleasure to work with on getting our storage unit situated. He was courteous, professional, and took a good time helping me get familiar with the facility. If you are in the Grapevine area, then I highly recommend using this storage facility. The prices, promotions, and service was great! Make sure to ask for Andrew Munoz.
Chris Greene
June 8, 2018
Very nice price and excellent service! Staff is more than happy to help out and are very professional. I'll be with them for as long as I need storage!
Todd Johnson
May 26, 2018
Cube smart Grapevine texas is a great friendly storage location with clean facilities and Mym the facility manager knows her stuff. Im glad i rented from cube smart.
marissa moore
May 23, 2018
I had a wonderful experience. From the time we entered up to the moment we left, customer service was outstanding! Mym walked us through the process and explained everything we were to expect along the way. The facility was very clean and secure. I would highly recommend CubeSmart to anyone seeking storage.
Thomas Marquez
May 20, 2018
Ben Lawrence
May 17, 2018
"Mym" was very welcoming and got me in and out very quickly. Facility amazing. By far the nicest storage facility that I've ever seen or been to. They also have a moving truck that you can use for 4 hrs for free!!! Don't believe anyone else offers that. Will definetly recommend to friends
Matt Modica
May 3, 2018
The staff was great! They really helped me out of a huge jam by locating the best fit for my belongings when I had to get them stored in a hurry. The staff was kind and courteous and let me know if a smaller unit (at a lower cost) that was more reasonable for the amount of items I had to store.
Gary Hawton
April 15, 2018
Emily Ramirez
March 25, 2018
Andrew Muñoz
March 3, 2018
Diane Frazier
February 25, 2018
Thank you Andrew for making my day easier. What seemed like a lot of work for me and instead of spending 4 hours moving storages you were able to resolve the issue and I was done in less than an hour. Your professionalism truly made my day.
laurantius mcgill
January 30, 2018
Andrew was great! Made the whole process short and easy to complete. I feel great about the environment I have stored my valuables. I highly recommend this facility.
Miriam Sellers
December 11, 2017
Marie Ferguson Jones
October 14, 2017
Mym Sellers is the best manager at the Grapevine location. She serves customers with her heart and soul. She is your best advertisement for this location.
KJ
October 6, 2017
Very helpful manager, she took time to explain my options. She called Penske for me and provided me with a very competitive quote! Excellent service ! Have used cube smart for almost a year and very good experience!
Erin Stinson
September 14, 2017
Jimpson Morency
August 5, 2017
Evelyn Ramos
July 31, 2017
Professional and caring staff who understand moving is a stressful process. Very happy with location and treatment.
Anthony Dotson
June 24, 2017
Arian
June 21, 2017
This is the best storage facility I have used in Dallas. Miriam Sellers is the general manager and she has gone out of her way to help me facilitate challenging moves. They offer the largest air conditioned storage units I could find and the rate is excellent. I highly recommend this place to anyone needing secure climate controlled storage. They have a referral program and specials so take advantage of them because it makes a significant difference.
Katie Sayers
June 15, 2017
Beautiful, new facility with AWESOME customer service! Mym makes you feel like family!
Lindsey Avery
May 4, 2017
Well. We pay over $100 a month for a unit here and, while it is convenient to move furniture in and out with air conditioning, we arrived to move some of our things and there was A DEAD MOUSE IN THE FLOOR OF OUR UNIT. And there were mouse droppings piled in the corner. Needless to say we will be removing our things and we won't do business with them again. So disgusted.
Luther Hart
May 2, 2017
The very best customer service experience ever encountered. May, on-site mgr was very insistent on providing the best experience while dealing with the haggle and stress that goes along with hassles of a quick move. I found a self storage that was a bit cheaper in price but I chose cubesmart based on the level of customer service with this business establishment. I will recommend this company to all friends and relatives in future endeavors. Thanx May ??????????????????????????
NP Cabrera
March 28, 2017
I was greeted by a very pleasant and friendly attendant. Made us feel welcomed. A very easy and smooth set up transaction.
Sidney & Brenda Merchant
March 17, 2017
Kelly Creacy
March 13, 2017
Rebecca Stallings
February 14, 2017
Started moving in today after talking to mym about pricing. When I showed up to view the property, Paul was very helpful in letting me know how to access my unit and get in the gate. Beside from it being very well priced and clean, there is carpet in the hallways creating a quite move as well as a high tech security system which allows me to feel safe coming in and out with my items. Highly recommended.
Lisa Mills
February 4, 2017
Staff was so helpful and friendly
Tara Wood
November 15, 2016
Paul Smith was AWESOME! Very informative and explanatory. Made sure i understood everything. He is a positive upbeat people person. Very pleased thx cube storage!??
Alexander Hilario
October 1, 2016
Went their last night and really like the place. They keep the units at 80 degrees in Summer and 55 in Winter so it means my stuff won't get ruined. Summers in Texas are brutal. Hours from 6am to 10pm so I'm able to get to what I need.
Cliff Beaubien
September 25, 2016
One of the best move in experiences ever!! Joel the manager was incredibly kind and helpful. On move in day they have a box truck that is available for free! All you do is pay for the gas that you use. The facility is clean and easily accessible. Absolutely great storage facility!!!!
Linda Patterson
September 12, 2016
The staff is awesome very patient, knowledgeable and friendly.
Kerry Grimes
August 28, 2016
We moved into a unit yesterday and couldn't have had a better experience! Very professional! The prices are better than anything in the area and we got a free truck to move our things in! The units are climate controlled and it made things so much nicer being able to move in air conditioning. The office personnel are helpful and friendly and very personable.
Wise Moving Company LLC
June 14, 2016
Extremely unprofessional. We booked units for one of our customers and when we went to sign for the units the managers tell us that they can't give us the units because they had issues in the past with other companies. When I reserved these units they were aware of our company getting the units for our customer. Not once did they tell us over the phone that they won't be able to supply the units to us. They waited until one of our staff members arrived there to tell us. Any business looking to do storage for their clients do not use this place. They will waste your time. I will be telling all of our customers and vendors about the unprofessional "managers" at this facility.
