Reserve a Unit
20 feet Outdoor ParkingParking 20ft*
plus Second Month Free
20 feet Outdoor Parking20ft* Parking Space
- Vehicle Storage
- Car Storage
- Motorcycle Storage
plus Second Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
13340 FM 1960 Rd W
Houston, TX 77065
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
This facility offers expanded availability for RV storage. Our friendly store manager can provide more details about any of this facility’s available services.
- RV Storage: Keep your RV off the street with an affordable parking space at our facility.
- Bi-Lingual Manager: Our team is ready to assist Spanish speaking Customers. Se habla español!
- Parking Spaces for Boats: Our parking spaces for boats are remarkably affordable.
- Online Payment Options: Skip a trip to our office by paying online.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- On-Site Manager: Our manager lives on site for added peace of mind.
- Around-the-Clock Video Recording: Our cameras are on day and night.
- Free Move-In Truck: With our free move-in truck, you'll get the job done more quickly.
- Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
- Storage Protection Options Available: Protect yourself against the unlikely loss or damage of your belongings with the SureSmart Protection Plan.
- Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.
Houston, TX 77065
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & Second Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Joshua Egolinsky
March 16, 2025
Make sure you stay on top of your rent because they will raise your rent time and again. This place is NOT worth the $200 per month they tried to charge me for the 10x10 unit that they have online for $51. Honestly, I'd say just avoid them anyway.
Thuy-Van Mavronicles
March 12, 2025
I supposed to move my stuffs into the storage on 3/9, we went there with the full U-Haul’s truck just to find out the power was out. At the time, there were 2 customers who have been calling and waiting for about 2 hrs, and no one came to their rescue because one them’ car stuck inside the building. Long story short, I waited almost 2 hrs and we had to rent another space because we had to return the U-Haul’s truck. I made several phone calls, left message to the store manager trying to get someone to come, and no one returning my call as of today. Yesterday, after failing to reach their office through phone calls, I went online chatting with their prep. expressing my dissatisfaction and wanted to cancel the contract. Even so, I still haven’t heard anything from the store manager, and I have no clue if the contract will be voided, or what will happen to my deposit. Avoid this business for your own good!!
amber aubrey
February 27, 2025
Do NOT i REPEAT DO NOT RENT FROM THIS FACILITY. IF I COULD GIVE ZERO STARS THATS WHAT THEY WOULD GET. my unit was entered twice without my knowledge I reported this to the office and was told someone would get back to me. never did. a month later my unit was broken into AND EVERYTHING WAS STOLEN but two containers. i was NEVER contacted the only reason i found out about the break in was because I needed something from my storage. The police stated they have been called to that location over 50 times for break ins! THE GATES ARE ALWAYS BROKEN ! This facility also made the news for the break in that resulted in all my items being stolen. Someone who works at that facility is very shady because it keeps happening. the police were just there a few weeks ago again and the gates were broken AGAIN just last week. you would be better off storing your things in the middle of the street than this place. If you value your things and work hard for them PLEASE SKIP THIS PLACE! THEY’RE CHEAP FOR A REASON. PAY THE EXTRA 20-30 SOMEWHERE ELSE PLEASE !
Lesley Brass
February 25, 2025
Staff were very friendly and property is very well kept and maintained
Dye Namic
February 24, 2025
Great location, awesome staff!
Sharon Mooney
February 24, 2025
Awesome service
Arlondo Ireland
February 24, 2025
Mr Allyn Coleman was so helpful and I appreciate he’s good customer service
Keisha Dupre
February 24, 2025
This location is awesome! Effortless renting and Allyn is so helpful and easy going. Would definitely recommend for anyone in the area.
Andrew Flores
January 28, 2025
CubeSmart is in a very convenient location, easy access to the storage they Have covered storages and indoor storages for climate control. Pete was very knowledgeable and helpful when it came to me moving in to my storage and they have an awesome discount at the moment I would recommend to anybody who’s in need of a storage and on a budget.
Dana Stevens
January 12, 2025
Worst service, if you do rent here make sure you don’t use their locks. Broke into my locker and stole product. Horrible to get ahold of anyone. Never in office during hours.
Johnny Chavez
January 9, 2025
My stuff in my storage unit stolen grinder was taken to latch to bypass my pad lock very disappointed
Raymond Young
January 7, 2025
Mo Lee
January 5, 2025
While Customer Service was good in general. Unfortunately, I had a not so great experience when I went to retrieve my belongings! When I went to retrieve my belongings, I realized a black matter was splattered all across my belongings that appears to have rained down from above. It ruined several paintings and my sofa! I was in an inside unit and can’t imagine how this occurred. I was not notified of any issues that may have resulted in this! I’m extremely disappointed and heartbroken!
Ernesto Garza
November 17, 2024
I did contactless. And went to my unit and it has a lock. This is the reason I did a reservation because I had to move some stuff in there now I’m stuck with nothing to do till somebody opens up Monday.
D Bose
November 8, 2024
Do NOT use this place! They have been getting broken into continuously for the past couple of months! Not only did they not contact me, but I found out after the fact that the insurance I paid for only covered $2000 dollars. If I hadn't shown up to get something, I don't know if they would have ever told me! If you value your property, drive a little further and get somewhere else! I will update this once I'm done dealing with their insurance company! I had the climate controlled unit which was also a joke! The gate was always broken therefore open to the elements, and the exit gate hadn't worked in at least the 5 months that I had been there!
Dtay83
November 8, 2024
Do NOT use this place! They have been getting broken into continuously for the past couple of months! Not only did they not contact me, but I found out after the fact that the insurance I paid for only covered $2000 dollars. If I hadn't shown up to get something, I don't know if they would have ever told me! If you value your property, drive a little further and get somewhere else! I will update this once I'm done dealing with their insurance company!
DrillerDeep 2.0
November 3, 2024
Just a Story on ABC 13 this morning about this place getting broken into!! This happens all the time you just don’t hear about it. Google Storage unit break ins. 100’s of units being broken into monthly. Mostly from Cube Smart and Public Storage!!
Adrian Lopez
October 25, 2024
Very poor maintenance, back door is always broke , one way in one way out. Not climate control
Daija Ward
October 15, 2024
Allen is super cool and made my check in process smooth and painless. Thank you Allen!
Ben D
October 10, 2024
Storage was broken into TWICE leaking and couldn’t get a call back for months and still wants to charge me rent
Expressway Dispatching, LLC
September 26, 2024
If I could give this place a zero I would. No air inside refrigerator units. Lights always blowing out. Garage door to exit is closed so u have to back all the way out instead of moving forward. They all are lazy. Plus from.the mouth of a police officer, they always have break ins. But they act surprise like it's brand new. Don't do it
Jeff Shrek
September 25, 2024
We moved into this facility almost a year ago with two large units. At the time, the manager was friendly and the drive thru indoor storage was a great idea for unloading a large trailer. However, I have been back several times and the drive thru door at one end has not been working each time, so you have to back large trailer back out, instead of being able to drivethru. Yesterday, we added a third unit, and it was as hot inside as it was outside, so its clear the climate control was not working. Upon talking with the property manager, they were unwilling to tell me how long it has been broken, and had no idea how long it would take to fix. So if you are expecting climate controlled space, with easy drive thru access, then this is NOT the place!
Clarke Plumbing
September 24, 2024
The customer service representative at the location made the transaction easy. He was very fast, helpful and professional.
Scerif Abdel Azim
September 21, 2024
Something fishy it’s going on in this facility and I will do everything in my power to find out! But they are breaking in to peoples trailer and no one is doing anything about it. The truth will come out.
Lucy Gedaria
August 4, 2024
R M (RnR)
July 31, 2024
Lillian Rosenfield
July 31, 2024
not safe, they say you can access units until 10 PM but they won’t help you after 5 PM. Their garage was broken (which you only know AFTER you enter due to a tiny sign) and I had to call the police and wait for someone to buzz me out. Would give 0 stars if possible, the price is not worth the safety risk.
j. robin johnson
July 23, 2024
Christina was very helpful and courteous in showing me and finding me a unit. The grounds are clean and neat with secured access. The temperature in the climate controled units was comfortable. I liked that a vehicle can drive into the building out of heat and closer to my unit.
Jim Lang
July 13, 2024
1. Ease of transaction. 2. Ease of access to storage area. 3. Conditioned space.
Zahi Mimassi
July 12, 2024
Extremely disappointing experience! I filed a complaint case / support case through their customer service and expecting a call within 48 hours. As a customer, we expect to be treated respectfully and not with screaming along a very agressive behavior. Almost shocking!
Angelia Wilridge
June 29, 2024
Tiffany the young lady that assisted me with the rental was wonderful. She was very knowledgeable and helpful. Allen was there when I explained my rental was ending. He was very professional and engaging. Both thanked me my business
Monica Onasanwo
June 23, 2024
First I was able to rent storage place that was available to rent at an affordable price online then the named storage was very cheaper than the one secondly quoted me for. Ghosted storage was not available to rent online at all to rent in the first place. Problem was fixed nearly 2 hours later after calling customer service district office with me renting space double the quoted price. I only took it because of convenience and time.
K Craig
June 20, 2024
Excellent customer service, nice facility. Two exit overhead doors are broken.
Angelique Miranda
June 18, 2024
TheRealBreeBabyy S.
June 10, 2024
I loved Ms. Lyne customer service she’s the best :)) <3
BraudCastis4everybody All inclusive !
June 7, 2024
Everybody was super nice the process was very easy and the prices were the best I’ve seen so far 10/10 recommend this place.
Anna Byrne
May 6, 2024
Secured an ideal space online at a great price for my family’s need. I’ve had the pleasure of interacting with two different employees; once upon opening the account and learning the ropes for having a storage unit and the other as I was setting our account and moving out. It was exceptionally easy and a huge relief during a time of transition. They were patient, professional, helpful and willing to give attention as needed. The space is very clean, well maintained and well protected. I rented here based on a trusted friend’s recommendation and I’m happy to extend the same recommendation to others.
Erika Cruz
April 23, 2024
acostaisrael
April 16, 2024
From the beginning in contacting CubeSmart on the phone the experience began great. There after setting up my account online was painless, effortlessly and promptly. I will definitely recommend CubeSmart to anyone interested in renting a storage unit.
Stephanie Cowan
April 15, 2024
The only problem that I have ever had with CubeSmart is they continually raise the rmonthly rent! And the last time they raised it, it was more than $40 a month.
Donna Flock
April 9, 2024
Outside storage might get better conditions but climate control is a joke. Also they damaged my trailer wheel cover by their painters standing on it & bent it. (It has a sticker on it says " Do NOT Step". But NO repair from CubeSmart after I notifed them as if yet.
Patrick Tulloch
March 29, 2024
Lynette was very professional and helpful. Pleasure doing business with this facility
Ivan Torres
March 16, 2024
Just moved from another state employee David was the best person to talk understanding and gave you different options on rates and sizes would recommend this place
Brad Carroll
March 10, 2024
Price keeps going up and up. Not happy.
V Horn
February 15, 2024
John Sylvester
February 14, 2024
It was an easy process to reserve, sign the contract, and make the initial payments all online. Access was very easy and I love the fact that you can drive your vehicle inside the indoor portion.
Jonathan Molina
February 11, 2024
Very good people and service
Joshua Bernard
February 10, 2024
Very disappointed, can't find outside parking space,office apost to be open but nobody in office, yet Open sign is on, no one answering phones, rented a uhaul, now im wasting time due to CubeSmart, very unprofessional, costing me more money because phones refuse to answer and someone to took the day off but let open sign on, ??????????????
Doris Jessamy
February 5, 2024
Diona Lyn was great, she quick, personable and to the point.
Vida Lucero
February 3, 2024
Michael Frank
January 25, 2024
Great pricing and a great staff. Always there to help the person if any questions. Ask for Tiffany. Very accommodating.
Steven B
January 24, 2024
I received a phone call from allen letting me know that my payment was 7 days past due. My credit card had recently been stolen and I just had it replaced. I had forgotten to contact Cubesmart and update it. Well, my rate had also recently increased from $43 a month to $55 a month which I was blown away by. So not only had my rate increased by almost 30% a month after the first year, but I was been charged a late fee for $7 and some change. I was very vocal to Allen about this and I told him that I am never late on bills and payments, I was somewhat short and got off the phone. I called back to pay the fee but was told I couldnt give my credit card over the phone. Allen told me he would help me login to my account to make the payment. However, Allen told me that he was going to give me a $10 credit towards my account. I have to say, Allen and Brenda have been off the charts awesome. Brenda was amazing when I opened my account and extremely helpful. Allen has a lot of patience and shows genuine care with his customers. I may not be happy with my rates going up 30%, but I really do appreciate the customer service that I received from two awesome folks! Thanks again Brenda and Allen!! You both rocked it!!!
evan jarayseh
January 23, 2024
Carol Teal
January 14, 2024
The rental representative was very efficient and helpful. A very nice experience.
Hercilia Leon
January 2, 2024
I did all the reservation process online, and it was easy and smooth, before paying, I needed a change in the size and online it updated automatically
Anthony Pepe
December 30, 2023
Very easy to move in. Facility is big and clean. Manager Tiffany explained everything did a great job!
Keke Jay
December 19, 2023
Tiffany was the best… she made sure I was happy with my choice. Very quick and easy process. Although I hate the fact she’s there alone and you have to wait outside for her to show units just to make a payment.
Tafrica Lawrence
November 24, 2023
I had an over all excellent experience with CubeSmart! Mrs Tiffany the general manager was so patient and understanding she is the absolute BEST!!! Thank you Mrs Tiffany for making my stay comfortable and peaceful!!!!
Abby Hamdan
November 21, 2023
Lourdes Codina
November 11, 2023
Great place in a very accessible location. Chris was fantastic and I'm looking forward to giving them my business and recommending them to all my clients!!
Charles Taylor
November 9, 2023
Angel G
November 8, 2023
Great customer service and friendly staff
Jasmin Gould
October 21, 2023
Just rented my new space, great size, great price. The online deals are great as well, i got my first month free, the climate control is excellent, and i love how i can park right upon my unit for easy moving access. 10/10 recommend.
Jeff Shrek
October 18, 2023
Friendly manager and the drive thru indoor storage is great for unloading large trailer.
Lori Oestreich
October 13, 2023
Great costumer service. Very clean
Laylay&brook
September 28, 2023
Tiffany was such wonderful help! Very friendly, informative with prices and was able to answer all questions asked. Definitely would recommend this place as her Customer is amazing! 5 star.
Ashley Doner
September 19, 2023
I didn’t have to go into the office or anything. I was able to get in the gate and into my unit with no problems! My only feedback would be for them to direct those with climate controlled units to go straight into the building because the map was not relevant to my rental at all but other than that it was easy and efficient.
Breyanna Fort
September 12, 2023
This place was very great and Tiffany was awesome she was very helpful and kind and easy to get along with and made the experience comfortable. the Units were nice and secured and the consumer service was great I definitely recommend
Francisca Olivarez
September 8, 2023
Since I made a call to ask for information, they were very nice when I walked in the office super nice and friendly. They already knew who I was when I gave them my name they already knew I had a reservation. They take me for a drive to look at the unit, it’s actually nice and cool in there. It’s a climate control unit I got I like the way it feels in there specially, no elevators. It’s all in one floor. It’s like a big garage door when you pull up to go into the unit you can drive your car in there , you don’t have to carry things from your car in the heat That was my favorite
Brittany Edgley
September 1, 2023
Tiffany off 1960 was amazing
Yolanda Torres
August 23, 2023
The front office has excellent customer service!
Ed Arredondo
August 23, 2023
Great service which is increasingly rare. Answered all questions and made everything easy to understand. Chris specifically went above and beyond.
kristal walker
August 22, 2023
The guy that helped me was very nice, but the lady acted like she didn’t want to speak and wasn’t friendly.
GLORIA ESCOBEDO
August 20, 2023
The young man that works at 1960@290 is very helpful with everything I needed.
Hessami Hernandez
August 11, 2023
Safe, secure environment for storing my items.
Tommy Wade, Jr.
August 10, 2023
Getting started with a storage unit was easy and went smoothly. Definitely appreciate the great staffing at this location. I hope they're all like that! Great job and definitely recommended ????
Cynthia A Reese
August 10, 2023
I love my location manager Tiffany she is the absolute best. My location is always clean and my staff is professional and friendly! Way to go Tiffany.
Jaclyn Reid
August 9, 2023
The people are super nice and helpful. Storage facility is clean in the climate control area.
Jose
August 8, 2023
I like keeping my vehicles here at this location. The manager is very helpful and cares about the clients
ixie ives
August 2, 2023
Tiffany is awesome!
Erik Banuelos
July 30, 2023
Amazing overall experience. I made my online reservation and when I got to the storage unit Tiffany was very friendly and helpful.
Ish Medina
July 29, 2023
My roommate and I used this storage for at least one to two years. Tiffany the manager is transforming this location into a treasure chest where you can store your belongings safely. She’s down to Earth and will communicate with you honestly. If you are in the area or not in the area you can fall back on this CubeSmart as being a good choice to store all that you need. Thanks to Tiffany and staff for being so professional and attentive at all hours of operation. Blessings! Ismael and GWK!
Joseph Houston
July 19, 2023
Went in there to pick something up and Tiffany already had it ready, great customer service
Lisa Newby
July 19, 2023
It was simple, the instructions were easy, and I got exactly what I needed.
Prestige Garage Doors
July 17, 2023
Great prices great units!
Steven Rodriguez
July 14, 2023
Man, this cube smart is the best, and that lady Tiffany up front all ways has a smile on her face very informative and that bathroom in the front is all way sparkling clean.
John Navarro
July 7, 2023
James Bode
July 1, 2023
Good storage place. Good prices but every few months they jack the rate up
Jose Ortiz
June 27, 2023
(Translated by Google) Great service thanks (Original) Gran servicio gracias
Christian Caicedo
June 18, 2023
I rented the smallest climates unit. The process to rent, move, and the price were good. I had this unit for two years without an issue. I just didn’t need the items anymore.
Anas Alqabani
June 17, 2023
The worst place ever no security no customer service they don't care about you if your stuff was stolen and they don't want check cameras and they don't want give the money back and they don't wanna cover whatever you lose when you put your stuff in their facility I believe it's either one of the employees or 1 of the residents keep stealing from people's cars and people storages and they don't really care and they don't want to cover nothing Don't you ever rent or put your car or truck at any facility that belong to cube smart because they don't deserve nobody's business
Scharron Florence
June 10, 2023
Although the power was out . I probably would have gotten a larger unit. If I would have looked first . But overall I am pleased . I appreciate your help and customer service Thank you Sincerely Ms Scharron Florence
Greg Hu
June 9, 2023
Marc thibodeaux
May 31, 2023
Tiffany is simply amazing. She is incredibly helpful and fun. She made the process of getting a storage unit go very smoothly. If I could give her more than 5 stars I would. 10 out a 10 I recommend.
Brandon Jamison
May 29, 2023
K Mills
May 27, 2023
Very clean throughout the facility, and very friendly staff. I was in the process of moving, so my schedule was crazy - it took me a couple of days to get a chance to go in and finalize my rental agreement, but Tiffany was super understanding and patient. I've rented a unit in a different CubeSmart and never had a problem (until it was bought out by Public Storage, and then I couldn't get my stuff out of there fast enough to suit me). I think the company on the whole is very well organized and places a high value on customer service.
Kali James
May 24, 2023
Clean, decent price, nice people, no problems
mohammed kenneh
May 24, 2023
Diona is an amazing lady. She provides great services . Thank you Diona
Alex Alqabani
May 22, 2023
Tiffany was so helpful and she made the process very easy and cube smart prices is the best in town I was looking at paying a $180 somewhere else and a 130 and they got me a price not even $70 a month
Divine Von
May 13, 2023
Tiffany had great customer service and was wvery fast with assisting me with my unit move in...10 out of 10 will recommend.
Chris B
May 13, 2023
Tiffany was amazing and gave great customer service. She was very friendly and walked me through the entire move in process. I had a great experience at this location. I will definitely recommend my friends/family to this facility.
Fredrick Narcisse
May 10, 2023
Great service wonderful. Nice and polite people that work. Very helpful.
Troy Knoxon
May 9, 2023
The CubeSmart staff at the 13340 FM 1960 location are always friendly, courteous and helpful. Tiffany and Jaydin are very professional and customer oriented. It’s nice to stop in and chat because they’re always smiling and upbeat.
Jen Reyna
April 24, 2023
Security and convenience of entering and exiting. The 9 is for the inconvenience of there not always being a cart available for use.
salomon derisseau
April 24, 2023
Is the best storage ever and been with them for 6 years and with good service, safety and nice AC office n unit
Kendra Williams
April 24, 2023
Diona and Jayden was great they quick and very helpful
Roger Warren
April 24, 2023
Great service and Diona was great.
Kelsey Hommel
April 23, 2023
The general manager was so sweet! After being up for 15 hours straight with packing and moving she was so understanding and helpful! 10 out of 10 recommend her
LUCETTE GALAN
April 18, 2023
In these days and times, it’s always challenging to find excellent customer care. I would like to say how fortunate we were to find that in Tiffany. From checking us in with a smile and a welcome; to assuring that we were not in need of any of your other services. I HAD to give four stars instead of five because of the bathroom situation. We spent the whole weekend there organizing our storage room and it would have been nice to not have to walk all the way to the office (although that was probably cleaner then the other would have been).
Carlos Ortiz
April 17, 2023
Diona was very helpful!
Somphane Hansana
April 17, 2023
Thao Vu
April 15, 2023
Tiffany was super sweet and helpful. The movers was ahead of schedule and she helped me coordinate to where they can drop off the stuff first. She personally came out to help me get situated. 10/10 would recommend to anyone.
Fina Papi
April 14, 2023
Customers are king there. Excellent service!!! Thank you Tiffany????????.
Debbie Williams
April 14, 2023
yulanda lewis
April 14, 2023
Tiffany is for sure!! Hands down!!! the best of the best. She makes paying my monthly storage fee fun each time. We laugh we catch up (like family) and then she gently pushes the button to take my money LOL and I look forward to it. Amazing service, can’t say customer service because I don’t feel like a customer. Love this location and management. Keep being you Tiffany!
tobey mesa
April 12, 2023
Jaydin who was helping me was very efficient and explained everything in detail. The service provided was excellent.
John Flint
April 10, 2023
Friendly service. Very easy process to get my cube
Charlotte Godsey
April 6, 2023
First outside unit was alittle dirty but the staff has been great and as we added additional units they have been clean. Convenient location for us.
Carissma DeLuca
March 31, 2023
Tiffany was so amazing. She came to make sure I found my unit and asked if I needed anything! Super personable and the online rental process was easy!!
Joshua G
March 31, 2023
Reynold Acevedo
March 29, 2023
Good service.
Marlon Phillips
March 28, 2023
Tiffany & Jaydin took great care of me great service!!
Ivan Cavenall
March 26, 2023
The 13340 Location was great! The staff led by Tiffany was most helpful and courteous!
Mary Mitchell
March 10, 2023
I have had a unit for 3 years now and no problem and no issues.
Gussie Wilson
February 17, 2023
The people working in the office today were wonderful. There were three of them and each one was willingly to help me with my problem and get things resolved. Great job. Kudos to you all.
Jocelyn Avery
February 15, 2023
Dawn gave excellent customer service and was very helpful with getting me storage unit set up.
Linda Miller
February 2, 2023
The General Manager is very professional, helpful, and friendly. I highly recommend using this company.
Lusi Holmes
January 29, 2023
I like the place is clean,and the location is very convenient, the GM is very nice and very helpful, I will recommend ?? this place
Becca Garcia
January 20, 2023
Zeke Duran III
January 4, 2023
Ease of use of the entry security entrance.
Dream works Movie
December 23, 2022
Great customer service and friendly ??
alejandra zometa
December 15, 2022
The workers were so helpful. Cannot remember their names, however, two of them helped me to park my RV for about 45 minutes- 1 hour and they were very patient.
Michelle bingham
December 15, 2022
Online experience was excellent no complications everything was sent correctly vía email
Johnny Landry
December 11, 2022
Lea Kitchens
December 3, 2022
BRANDON BATES
November 24, 2022
This was the easiest and fastest move-in I have ever had at a facility. Everything was neat, clean and working properly. The office agent was amazingly kind, friendly and very helpful.
Roneisia Bridges
November 23, 2022
Customer Service the feeling like they care about my items to tell me to put it in a controlled climate unit!! Thankyou!
Marcus Rodriguez
November 12, 2022
Great customer service very nice employees
Angel Ortiz
November 9, 2022
Good services
Gladys Wesley-Kennedy
November 7, 2022
I worked with Shay at this location and she and the test of the staff were excellent. Very professional, kind, and helpful. I'm thrilled!
John Sinisi
October 30, 2022
Michael Williams
October 17, 2022
Water leak that is obviously Cubesmart's fault ruined my nice recliner leather couch and plush rug. I reported the damage and was told, "Hope you have insurance". BEWARE I'm going to escalate this to be reimbursed by Cubesmart for rent and damages that my insurance doesn't cover. If I have a satisfactory outcome the review will be modified. Otherwise don't store anything of value that's not waterproof here.
Jose Montes
October 17, 2022
Theresa A Booker
October 7, 2022
The associate was polite and took the time to explain everything to me.
watertree tomball
October 2, 2022
Dnice Smith
September 23, 2022
Jessica Hommel
September 23, 2022
Very helpful great staff Nice facilities
Michael Brown
September 22, 2022
Customer service and the price
Preston Hayes
September 19, 2022
Shay was very professional and she took her time explaining everything, very detailed and had a smile the hole time. She also made sure that the spaces was right for my truck and trailers. I highly recommend this area. Thank you shay
Abdo Fouda
September 19, 2022
It will be safer to park your RV in a public street than this storage facility. My catalytic inverter was stolen from my RV in march, and last week someone broke into our RV, and all of my outside storage doors and RV door were busted. The main gate is broken most of the time too. And we have to wait hours for them to send someone to fix it. Do Not Park your vehicle there. Worst storage facility ever.
Lindsey Harris
September 12, 2022
Our catalytic converter was stolen off our RV a few months ago, the gate on this facility has been broken several times so that we could not get in, and now we just picked up our RV and all the door handles are bent and storage compartment locks are busted from thieves trying to break in. Do not store your vehicle or RV here - it is not secure.
Jason Angelle
September 10, 2022
Shae and Nancy provide excellent customer service. I had a number of issues getting my rv stored in there and they worked with me. I would have given a five star but the link in the confirmation email had me going to addresses other than the storage. That cost me an extra hour of u turns hauling an rv that I did not need to do.
Chris Mullins
September 7, 2022
I bought a storage unit at auction through storage treasures from this place. Paid and put my lock on the unit. Went and loaded up my other unit I won during auction and got a call that they needed to refund me for the unit that I had already paid for and put my lock on. They stated the owner had paid after I did and the unit wasn’t even suppose to be put up for auction yet. So about 3 hours of my time was wasted driving there, waiting for them to fix their printer. And driving back to get a refund. Auction people beware of buying from this place.
Michelle Young
September 7, 2022
Kadedra Smith
September 2, 2022
Shae and Lamar helped out a lot! Shay offered to show me the actual unit when she notice I was confused by describing the Sq ft . They both are grand!!
Ryan Garich
August 30, 2022
Great rates at first. Slowly raises your “locked in rate” and poor customer service
kay guidry
August 28, 2022
Friendly, clean facilities. Like the month to month rental. Second time using this location for our storage needs.
DaLeah Morris
August 21, 2022
Sammy G
August 7, 2022
Unfortunately no answer back to my issue... From manager or general manager...I'm a storage auction buyer didn't find all items that were posted on site..pictures and description clearly show items but these items went missing from a locked & tagged room..?.100% sketchy.."buyers beware"...
Jacob Stevens (Camaron mk3)
July 23, 2022
Garrett Simonton
July 12, 2022
Nina Jackson
June 9, 2022
Christopher Winkler
June 9, 2022
Quick and painless registration at the front office.
Ryan Lazard
June 4, 2022
Richard Moers
June 3, 2022
David Zimmerman
May 27, 2022
Friendly manager and very thorough in explaining various options
Ming Qi
May 17, 2022
The staff are very kind and helpful. The place is clean and well organized. Great location and reasonable price. Highly recommend!
Diane Cee
May 17, 2022
Nice people
Ricardo Reyna
May 15, 2022
Tyrone Orellana
May 9, 2022
I received SUCH amazing customer service! The entire visit was less than 30 minutes from inquiry to closing on my new storage unit. Thanks again!
Kaleb Kennedy
May 7, 2022
Rent was originally $50-$60 two years ago and would be constantly raised. Finally, we moved out of our unit due to the high rent of $135 a month!
Christopher Rogers
April 28, 2022
Tina Shreve
April 27, 2022
Jaclyn Ward
April 23, 2022
Came in today to check out the storage sizes in person vs online. Lamar and Sergio at the 290 and Hwy 6 location were super helpful! I was so impressed I signed up right away. I got a tour of the facility and they explained all the amenities and supplies available for me. I felt super comfortable and am confident that my unit will be safe and protected. Thanks for a great visit!
Damondric Walton
April 21, 2022
The guys took good care of me getting into a storage unit. Thanks
Linda Wong
April 11, 2022
Excellent and quick service!
Earthlynn One
April 3, 2022
DONT USE THEM THEY ADD ILLEGAL INSURANCE AND RAISE FEES SUDDENLY AND CHARGE YOUR BANK BEFORE 30 DAYS WHICH IS THE LAW. IVE HAD SEVERAL PROBLEN SINCE 2019 WITH THEM AND NOW FILING A COMPLAINT AND GRIEVANCE WITH MY BANKING INSTITUTION GOOGLE HOW MANY SMALL CLAIMS, CLASS ACTION AND GOVERNMENT LAWSUITS THEY HAVE. PUBLIC INFORMATION.
Leonel Ruvalcaba
March 25, 2022
Customer service was great and team was outstanding at storage location. Very helpful!
Brenda Hardrick
March 5, 2022
The customer service was awesome. Very friendly and helpful.
Chester Shannon
February 26, 2022
Ceferina Hymes
February 9, 2022
Excellent customer service! Sergio was very helpful! I can say CubeSmart at this location is by far the best self storage I’ve ever had! Clean and always feel safe keeping my belongings stored here. Thank you CubeSmart
Akilah Russell
February 9, 2022
Sergio was patient and very friendly and very informative. Highly recommend this location.
Jennifer Harrison
January 29, 2022
We had a great experience with our Cubesmart storage unit - the entire process was convenient and easy from move-in to move-out. The large indoor unit met our needs perfectly and was clean, dry and secure. In addition, the front desk team at the facility was extremely helpful and friendly. Thank you for everything!
Casper
January 18, 2022
Great customer service, dude at the counter ( Lamar ) was very helpful and professional. We had a problem with one of our storage and he was able to help and find the solution to our problem quickly.
E M
January 7, 2022
Great service
Metatron Idris
January 5, 2022
WOW! WHAT A REFRESHING CHANGE & A 5 STAR DIFFERENCE TO THIS OVER-SIZED STORAGE FACILITY. I have been here since 2014 and been disappointed many times and always wanted to leave them a bad review but things have changed. Thank you for first bringing DAWN because she is a constant PRO and always working, doing little things on the property, getting hands dirty. She and LAMAR came and the activity and professionalism as well as friendliness became something new here at CubeSmart. Although I really appreciate DAWN another change was made and congratulations to her she was moved to manage her own location nearby. However it is a pleasure working with the new manager SERGIO who has made renting storages a pleasure as well as LAMAR together. There is no more attitude or disappointment , that has been replaced with smiles, professionalism, cheerfulness and now a five-star rating review. They are constantly on the property tending to big and little matters, even as much as sweeping in the oversized indoor units on weekends. There is so much to do on this property and in such a short time these guys have been able, including Dawn, they are able to maintain a positive attitude with the customers and stay busy with a pretty big mess left behind by the lazy managers before. It's a blessing to have them here and I really appreciate it, I'm glad I did not leave a bad review for them the previous seven years because it is much better to leave a positive review for people deserving recognition. Thank you Dawn, Lamar and Sergio. I appreciate all you do. Peace from LoVe, Mr. HousToN
Juan Herold
November 18, 2021
Never experienced any issue and I felt that my belongings were safely stored.
Virginia Messa
November 14, 2021
5 star, I love it so much, I pay for 3 units there. One is outside, & 2 are inside climate control. One of them happens to be the largest inside unit due to its location and unique dimensions. I do this because I love my children. We are suppose to be downsizing, however due to some fabrications of the truth by the jealous, selfish , immature , very greedy and vindictive twin brother... A story was stretched the wrong way because he didn't get his way. Being very clever, cute and cunning, he easily conned the new(at the time, to our property) younger, thinner, good looking property customer services managerial staff, that I spent all day unloading, sorting, organizing , labeling and storing 27 different categories of household goods into serviceable totes. You would be amazed at how much a 3/4ton can hold when packed by a TETIRIES MASTER (LEVEL 23)
Rodney Berry
October 14, 2021
Lil Freak NASTEE
October 4, 2021
Carolyn Cadme
September 12, 2021
Easy access and customer service rep was helpful
Kelly J (Kelly Kelly)
August 23, 2021
Great staff friendly and efficient
David / Mack Zeiler
August 13, 2021
Friendly staff made it quick and easy
Mickey Bell
August 10, 2021
Great!
Ron Jones
August 9, 2021
The staff is awesome very friendly and also helpful,I will refer them to anyone that need storages space Thank you so much for y’all help
Dolores Nevares
August 6, 2021
Helpful any time we needed help. We had been with Cube Smart for many years....thank you for helping us move from outside to inside....and working with us many times. Truly a great place to store items and helpful employees.
arnesha knox
August 3, 2021
Lamar the manager was very nice, informative, and helpful
Paloma Tafur
July 20, 2021
Great customer service. Location was safe & secure.
Theresa Honeycheck
June 30, 2021
We arrived at CubeSmart about 10 minutes before closing time. (We did not know they were closing so soon for the day). However, the manager and her assistant were so very very helpful and took the time to show us their available units and then set us with a lease. They were not in a hurry to rush us out the door. We really appreciated that. We will use this first visit as a measure to the rest of our experience with them!
Carvis Turner
June 11, 2021
Dawn is absolutely amazing! Thanks for you’re help and accommodations! Me and my family really appreciates your southern hospitality!
Gay Lynn Legg
June 6, 2021
Outstanding customer service!! Thank you, Dawn!! She was so helpful in making my move a smooth one. She went out of her way to accommodate my needs. Give that a girl a raise or a promotion!! Love everything about CubeSmart Storage!!
Matthew “Matt” Musters
June 1, 2021
Its pretty cool an its all indoors
Craig Berry
May 21, 2021
Great staff. Very friendly and helpful
Kevin Dawson
May 14, 2021
My kids, & grand kids, at one time, had 5 different units. These have got to be the most compassionate people. Smart Cube was even the name of the kitten found by my kids! This is a very organized company. They got the storage business down to a fine tuned machine.
José Franco
May 9, 2021
Jean Edwards
May 9, 2021
I love being able to drive into the building and unloading what I have brought to storage and not having to worry about the weather.
M S
May 3, 2021
Super awesome staff easy access and unbeatable prices. Will definitely come back if I need extra space again
Angela Stewart
April 30, 2021
anthony smith
April 23, 2021
Yalonda Henderson
April 21, 2021
Very efficient staff and great prices
Eve Estelle McClellan
April 11, 2021
This storage facility is clean, indoors, spacious, and easy to navigate your way to your unit. The echoing acoustics in the corridor of the indoor facility is pretty cool too.
Golden Borel
March 23, 2021
Open restroom
Michael Williams
March 22, 2021
Feels like my family's house when i go here. The staff is very friendly and doesn't make me feel like I'm a bother.
Mike Jackson
March 21, 2021
People. Processes. Facilities. All were top-shelf! Thank you!
Bryan Haynes
February 18, 2021
Bernadette Cummings
February 9, 2021
Xiadani Navarro
January 15, 2021
Sarah Mitchell
January 13, 2021
Customer service, nice space
eric martines
January 2, 2021
Azul Meador
December 29, 2020
Love this storage company, always feel safe when going into climate controlled warehouse where my unit is located
Josh Semien
December 19, 2020
Great customer service everytime I had any questions
Robert S
December 16, 2020
Great place for storage. Great customer service and always helpful
Deborah Harvel
December 16, 2020
The staff is amazing! Amy is a true problem solver. Her customer service is the best I have ever seen! So professional even in trying times! Victor is so helpful and friendly! Not one person there was not the best!!
Dameion Darthard
November 29, 2020
My experience was made wonderful because of the staff. They are very accommodating & professional.
Lee Hamilton
November 24, 2020
Amy in Houston is a good manager!
James Warren Morris Jr
November 12, 2020
Lee Bo
November 4, 2020
The staff was the winner for me, they were very helpful and friendly. The environment was good too.
Jason Hynson
October 6, 2020
Great communication with staff and leadership
Scott Michael Designs
September 18, 2020
Amazing service! Amy was amazing!
Tyler Thompson
September 14, 2020
Shawn Wheeler
September 6, 2020
I've been there for quite some time never had a bad experience. Staff is friendly and helpful and a great location
April Meneley
August 29, 2020
The on line rental is super easy. The employees there are very helpful and friendly.
Mike Wilson
August 25, 2020
Good customer service friendly staff spacious storage and problems if any were solved fast
Rickey Smith
August 17, 2020
The manager was very pleasant and helpful and I was able to setup a new storage room by phone and move in without visiting the office.
David Galan
August 13, 2020
Well People I keep my Stuff here and well Since I've been there they've had problems with the doors in a climate controlled section so the climate control is no more but yet there quick to ask for payment..
Arturo Sosa
August 7, 2020
Everybody was so helpful and knowledgeable
Julia Rumfield Peterson
August 4, 2020
The office manager was so pleasant and easy to work with from the first day. They made moving and moving out so simple. The facility is so nice, I never once worried if my belongings were safe or not. If I am ever in need of a storage unit I would absolutely come back to CubeSmart on 1960!
Laurie Schwarzbach
July 27, 2020
With the exception of the price going up all the time. Customer service is great!
Anissa Hunter
July 21, 2020
The facility is clean, safe and staff are friendly.
James stone
July 18, 2020
Service is always great, storage access is great, cost could be better but manageable.
Victor Tapia
July 1, 2020
Great customer service and a very nice and clean facility.
Tony Guerrero
June 29, 2020
Friendly service and clean place
Gary Luzardo
June 27, 2020
The manager was very nice. Knowledgeable and efficient.
Connie Harris
June 15, 2020
Cheryl Rhoden
June 9, 2020
Craig Campbell
June 2, 2020
Excellent service ! Great job for the team here, hard to find service that I can admire coming from someone who is/ has been in the service industry my whole life. Kudos !!
Margaret Drew
June 1, 2020
There are polite ,friendly staff. The property is clean and safe.
Tiffany Sanders
May 25, 2020
Manager is a older lady she is very unprofessional and rude when I had my trailer on her property She was very rude and handling the situation in regards to my partner who stole $34,000 off from me in a business deal gone bad. She hide inside the storage Facility like I was trying to rob her She made comments about me to my partner & others that were standing around I heard her call me out my name to a relative that was picking her up when he shift was ending She ignored me in regards to my money for the spot I pay for they need to be refunded to She immediately taking my partner is side in regards to the property even though we had a contract The police were called however my partner was able to take the property but but due to it being a civil matter it was nothing I or the police can do this manager took one side of the story and ran with it she refused to talk to me she yelled at me she tried locking my vehicle in her gate which eventually she had to open it and let me out she acted with biase The police help me out with my law suit case along with information to pursue a lawsuit this person tried to extort me for money as well as taking money from me and my family in the property actually belong to me but because he had the title it was nothing that I can do until our lawsuit is heard in court Even though I had my bill of sale & receipts Even the police didn’t fully believe my partner story and knew that something didn’t sound right if I was breaking the law how come I didn’t get arrested I didn’t get arrested because I had just as much his rights to the property as he did and it was a civil matter please beware do not put your property in Her facility she is very rude she’s not a easy woman to talk to she rolls her eyes at you with disrespect she does not acknowledge you when you’re speaking to her and she will threaten to call the police on you which didn’t scare me for once she can refund my account now because I will be contacting her district manager She’s very judge mental old lady he didn’t even have a clue of what was going on all she knows is that she wanted to leave is because her shift is over with I felt like she was completely out of line one thing you don’t do is take sides with any civil situation and that’s what she did she call my partner my husband name & he is deceased Which is a big no-no because this person try stealing money from me and my family I have an autistic child I would like someone from the corporate office contact me because I will be file a Grievance against this manager at the store location
Ashley Thomas
May 21, 2020
I was told my storage unit was discounted because the construction going on around the facility. After 6 month during Covid19 they increase my storage price. They didn’t care that I’m having finacial hardship and that we all are being impacted negatively during this pandemic. Why increase my storage bill when we are going through a crisis. They gave no sympathy for me. These people don’t care. It’s already hard to get to because 290 and 1960 traffic but the construction makes it so much worst. They was all I could afford because of the reduced price but of course they’re jacking up the price regardless of the construction.
Eyvette Ware
May 2, 2020
The manager was wonderful customer service is beautiful I will be back in the future
Shannon S
April 28, 2020
Kathy Myles
April 28, 2020
love the drive in convenience
James Morrison
April 28, 2020
Location was great and i was always able to access my storage locker
Frank Rivera
April 14, 2020
Nice service and helpful Every time.
Mary Mitchell
April 5, 2020
Its clean, very friendly and helpful. Once the construction on hwy 6 is complete, it will be easy in and easy out.
T S
March 12, 2020
John King
February 2, 2020
J. Craft
January 21, 2020
The staff are thoughtful and speedy.
Oscar Garcia
November 11, 2019
Friendly people as soon as you walk in. Office smelled really good, and even the restroom smelled good. Property was very clean for being right off a major Hwy. I will definitely be recommending Cubesmart to friends and Family.
Eliza Ibarra
November 6, 2019
great customer service , always willing to help and answer questions when needed would recommend!
karina calvin
November 5, 2019
Staff is always welcoming, attentive with any questions you have. I would recommend coming to this store.
Will George
November 5, 2019
I love this location, everytime I go in I get excellent customer service and Mrs.Amy always makes me feel like I'm right at home. The store is always very clean and organized as well as the unit's. I always recommend this location to everyone that's in need of a good storage facility.
Amy Lawrence
November 2, 2019
Staff was very friendly and helpful. Everything was set up and ready to go, and we even got to use the cart free of charge which was an extremely helpful and appreciated surprise. Great service.
K Max
October 15, 2019
Huge facility but Amy and Kathleen are always on it. The building is very clean and the service is always friendly and personal.
Jonathan Rodrigues
October 6, 2019
Amazing friendly service easy sign up procedures and excellent competitive pricing
Oscar Sid
September 14, 2019
Unrealsacrifice
August 23, 2019
carlos botea
July 8, 2019
Reymonaduo Drew
May 31, 2019
Jet Snail
May 30, 2019
Good place, they even told me that I could go to the place 2 mins away cause its bigger storage and cheaper but I stayed here cause its seems like they care
Bill G
April 14, 2019
They advertise one price, but when they get there they tell you that an additional $12 a month is required for insurance. The stuff I'm storing isn't worth that much. Why do they make me insure my stuff?
Charlesetta Vaughn-Gloyd
March 31, 2019
Patrick Keal
March 28, 2019
Richard Otwell
March 27, 2019
Paul Gilbert
March 23, 2019
Awesome experience. In and out in 10minutes. Gm Amy Perez and Manager Kathleen Cobb were very friendly and professional. They were very thorough explaining everything and answered any questions I had. Very clean. Nice to find folks that take pride in their work. ??
J.D Hagan
March 19, 2019
Misleading booking agents on the phone and the lady got rude after we called her out on her lie they suck
Ryan
February 26, 2019
Very good experience from the second i made the reservation online , up to the point where I came and received a tour and alternative options. Very friendly and helpful. I never write reviews - this was such a good experience , it inclined me to write my first.
Steve Juststeve
February 22, 2019
Great value. Very friendly front desk. Overall very satisfied with this service.
Patricia Smith
February 13, 2019
Very friendly and willing to help . place is clean and pleasent
Duane Stewart
February 6, 2019
Bill Pederson
January 28, 2019
Service getting signed up was excellent. A small hiccup in that the unit was not opened when the truck arrived with the storage items. But the onsite folks opened the unit posthaste. Yes, I would recommend. Said they offered existing tenants a month's free rental if someone is referred. Hope this is the case as we were referred to this location by a relative.
W Wilson
January 17, 2019
Veronica Melendez
December 31, 2018
Rafael Villeda
December 10, 2018
Chinny O
November 20, 2018
Quick and friendly service. Chris reviewed all the paperwork with me and showed me where I can find my unit. Thank you so much! (That employee deserves lunch)
Mary Leal
November 19, 2018
Forgive me for forgetting his name but the person that assisted me on November 10, 2018 was absolutely awesome! I would refer this storage facility to everyone. My room number is 7002 if that helps with his identity. Want him to receive his kudos from his manager Amy.
Mishays Way
October 19, 2018
The Storage facility is fine, but the staff (manager Amy) would not answer my calls ever. I have to call customer service to leave her a message to contact me. Amy has a very rude tone.
Joe Souza
September 26, 2018
We have several units with CubeSmart. They always give us great service.
vanetta primus
September 19, 2018
Very friendly
papa fellow
September 7, 2018
Great staff, ez in and out (despite construction on going), 1st month free, clean storage, 5 star rating
Ana Valle
August 19, 2018
Paul Rivera
August 11, 2018
Eliberto Batres
July 11, 2018
Very good service. Very clean facilities. Looks very secure.
Troy Tucker
June 13, 2018
Great staff! Always friendly! Never had a problem. Would definitely use again.
notiranch
May 15, 2018
Smart storage good
Marco Alvarez
May 6, 2018
eric jacobson
March 9, 2018
Anthony A
March 9, 2018
Jose Rivera
February 11, 2018
Tahesha Oliver
January 7, 2018
karol krol_tipsy312@hotmail.com
January 5, 2018
Robert Scott
January 5, 2018
James Morris
December 30, 2017
Third time that a Vehicle to be broken in and vandalized or contents stolen. I have two vehicles and a storage POD at this location. I have lost over $3000 in tools and electronics. My company delivery van has to be towed to a shop because the ignition and steering column is destroyed. $1000 Deductible. Cubesmart is yet to produce any video footage despite cameras being posted all over the property. Sherriff's office confirmed that Cubesmart had not filed a report as of this writing. Very disappointing and suspicious. Police Report Case Number 2011-03677; check it out, this is real. Company losing money not being able to make deliveries due to vandalized vehicle. I will be moving out as soon as possible!!!!! If you want to get property stolen this is a perfect location to rent space. Cubesmart pushes clients to purchase Disc Locks for the lockers knowing that the insurance will not pay a claim on a locker that has a Disc Lock on the door. Back gate is not working and is likely the pathway for the thieves to enter....if they are coming from the outside.....
Palabra Viva Frederick
November 20, 2017
Great service
Maria Savage
November 19, 2017
Robin Wilson
November 4, 2017
Amy is great st her job
johny valladares
November 3, 2017
I really enjoyed the customer service here with Amy and Mikeshia.
carlos salazar
October 30, 2017
Good customer service.mikesha ball very friendly and helpful
A Google User
October 28, 2017
Good service , small unit hallway needs sweeping , exit keypad getting hard to read.
Deepthought
October 5, 2017
Sheryl Smith
September 27, 2017
Gene Murray
September 25, 2017
Friendly staff and clean units. I would highly recommend this CubeSmart.
Robert Lee
September 13, 2017
CLEAN, COURTEOUS, CONSIDERATE, CORDIAL, AND CIVIL. (D's are next). Mikeshia is the Cube Queen!!! Outstanding professional and PERSON :)
Monica Dantone
August 10, 2017
acmac___
July 27, 2017
So far my experience has been awesome. Amy has the best customer service along with being very patient and kind.. The prices are reasonable.
Brandye Porter
July 26, 2017
Shawn Wheeler
July 21, 2017
Richard Del TORO
July 15, 2017
I have nothing but good things to say about the GM Amy Perez. Amy made sure I walked out of her office very happy. The facility is always so clean and well lit. I would recommend anyone to this location. Amy and her staff treat everyone that comes into the office LIKE family. We need more Customer Service people like Amy and her staff. Thank You very much
Linda Faust
July 1, 2017
Amy was very friendly and sweet! She was also helpful and joyful to talk to. Their prices are very reasonable.
Leticia Marquez
June 30, 2017
Very friendly lady and helpfully!!
Brittany Dixon
June 1, 2017
Amy is awsomeeeee
alston greer
May 3, 2017
I didn't get a cube but when I went in to check the prices and look at a couple storages the was place so clean and Amy was very helpful and her customer service was out of this world. I would definitely recommend this place to anyone.
William Hamilton
March 27, 2017
Helpful,courteous, responsive.
Thanh Le
March 23, 2017
Jim Trebes
February 27, 2017
Nice units and super customer service. I wish that you had a service (outsourced is fine) to provide a pickup service of things no longer needed such as furniture and unwanted stuff. Will gladly recommend this Cube Smart facility to friends.
Zee Davis
February 6, 2017
The address is very missleading, I live in the area and had trouble finding it. I think you should be specific when giving directions, 1960 is usually north of 290. Even the lady in the office said everyone has problems finding the location. So why not note "south of 290"
Steve Squires
January 13, 2017
Kevin Shushtarizadeh
December 4, 2016
Couldnt have gone any smoother. I walked in and out within15 min. Ran me through how everything works my fees which they have the best price in town and i couldn't feel more comfortable storing there. Great setup and easy access!!! Dont waste you time calling around, just give them a call.
Michele Gallagher
December 1, 2016
Staff is awesome to work with! The only reason this isn't a 5 star is because there aren't carts readily available. When we moved in, we had to make several trips to walk heavy stuff to our unit. Could have been a deal-breaker had we not had our own cart. Hopefully their carts will be found and available in the future.
Jenifer Mbah
September 24, 2016
Very easy rental process, everyone was really friendly when i rented. The free truck was awesome! Property was always clean when I came in every month. Stored my belongings here for about 7 months no issues
Tina Hack
September 11, 2016
Very helpful. Nice staff.
Leele Adkins
August 12, 2016
Tammi Tuthill
August 7, 2016
Taylor was very informative and very pleasant to be around. Everything is very straightforward.
Tina Boyd
August 2, 2016
Kris Josey
July 27, 2016
Was really nice and helped a friend out when they didn't have to.
zug
July 26, 2016
We stored our stuff here for several years, but we did not notice the real damage until we moved out. Mildew and mold had covered our antique hutch. I had thought the place was climate controlled, but that clearly is not the case. On the day we made our final trip, the A/C was obviously not working. It was 98 degrees outside, yet the air conditioners inside the building never once came on. No wonder out stuff got all moldy. I had thought this was a great place, but after this, on top of raising prices (again), we are just happy to get out of this place and never look back.
Armando Gomez
July 26, 2016
Good no problem
Rain Bow
May 10, 2016
Staff are very friendly and helpful. This is the first time using a storage company. They have the knowledge and information I need to stay a customer now for over a year. Thank you Amy and Taylor for all your help.
Charles Jones
April 28, 2016
As a first time storage unit renter, I was a bit nervous and uncomfortable with the thought of storing my property at a place I did not reside. However, from the moment I entered the office I was greeted with a friendly smile and good old fashioned quality customer service. So far I am happy with my experience.
Desmond Ojeda
April 3, 2016
Great place for storage at a reasonable price. Would use again if needed. I especially liked the indoor storage facility you can drive into to unload or load your property.
E B Klusacek
March 24, 2016
Awesome staff and very welcoming. Very secure and lots of cameras.
brittany williams
February 13, 2016
Friendly staff, and quality storage facility. They made my downsizing much less of a headache.
Ric Smith
December 23, 2015
We needed space to store a bunch of boxes that had taken over the garage. I met with Diane and described what I needed and she recommended a 5x10. She drove me in a golf cart to the space to look it over. The rental process was easy, I bought a lock there. Entry to the storage area is by coded access, so you set up your own access code at rental time. Access hours are 6am to 10pm. The office area is clean and pleasant and the staff is great.
Ashly Sheppard
December 8, 2015
Awesome nice lady thank you miss Diane u rock :)
CATHY DEWITT
October 20, 2015
I love the facility and the associates are friendly and helpful. They take the time to explain everything to you about what you want and need in storage.
