Reserve a Unit
12 feet by 28 feet Storage UnitLarge 12'x27.5'*
plus Second Month Free
12 feet by 28 feet Storage Unit12'x27.5'* Storage Unit
- Outside Drive-Up Access
plus Second Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
1430 Katy Flewellen Rd
Katy, TX 77494
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
This facility offers expanded availability for RV storage. Our friendly store manager can provide more details about any of this facility’s available services.
- RV Storage: Keep your RV off the street with an affordable parking space at our facility.
- Boat Parking: If you have no place to park your boat, we can help.
- Pay Online: Our facility accepts online payments to save you time.
- Indoor Car Parking: Protect your vehicle from the weather with indoor parking.
- Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
- Deliveries Accepted: Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
- 24-Hour Video Recording: This property features video cameras.
- Free Move-In Truck: Transport your belongings to our facility with ease with a free truck.
- Military Discounts Offered: In recognition of your service, we are happy to provide a 5% military discount to active duty military at move-in.
- Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.
- Storage Protection Options Available: Breathe easier with our SureSmart Protection Plan.
Katy, TX 77494
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & Second Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Mack
March 9, 2025
Danique was fantastic helping me out with my transaction. He is by far the best facility manager I’ve had the pleasure of working with in all my 50 plus years.
Jerdine Williams
February 20, 2025
Registration and check in was easy peasy. No problems and unit was clean.
LiShon Bennett
February 10, 2025
Hilse was very nice and friendly. Very professional and helpful. Love this location.
Kathy Leger
January 24, 2025
Easy onboarding process! Great pricing! And customer service calls were excellent!
Todd D'Pulos
December 12, 2024
Danique was very helpful and professional assisting us with the proper size storage unit that met our needs. He promptly showed us the exact unit that we would be renting. Overall, it was extremely easy to complete the rental agreement transaction and be on our way. I would highly recommend Danique to assist you with your rental needs.
modern planner
December 2, 2024
Overall good service, I don’t give them 5 stars because I think it’s ridiculous that every 6 month the price goes up. They don’t maintain price or give you discount for been a loyal customer. I have been with them for almost 3 years and every other time I have to move from one space to other in the same location trying to keep a good deal.
M. Coulter
October 25, 2024
Great experience. Fast and easy contract signing with very reasonable pricing.
Eddie Rivera
October 18, 2024
Danique and Hilse were super friendly, helpful and provided excellent customer service. Thank you!
Shah Jehan Ara Siddiqui
October 15, 2024
HEIDY BENAVIDES
October 12, 2024
Patty D'Pulos
September 20, 2024
Great staff and easy access to units.
Pam Koshak
September 3, 2024
Danique Was very helpful and friendly! Thanks Pam
David Li
August 29, 2024
I came here to do a rental and Danique was super friendly and helpful. He showed me multiple units and was happy to answer all of my questions.
Margui Ceballos
August 21, 2024
I am extremely satisfied with my storage unit and the whole rental experience. The staff (Hilse and Danique were amazing. They took the time to show me many units until I found the right one. They were patient, knowledgeable and very helpful. I highly recommend the Katy Flewellen location.
Marie Huffmyer
July 18, 2024
Patricia Chavez
June 29, 2024
The lady working was very nice to deal with. She offered options I could choose from and showed me the unit I chose. Very pleasant. I recommend this location.
Sheila
June 26, 2024
This place is perfectly located near the mall and other places I normally go to, so I stopped by to check on pricing and cleanliness of units. Both the GM and leasing rep lady that helped me 'Hilse' was very knowledgeable and professional. When I did a tour the inside of the buildings/units were spotless. Wonderful that they have a 1st month free special going on right now also! Looking forward to storing my items here and will provide a review update as time goes on as a customer.
Tom Adkins
May 30, 2024
Clean, fast, and a great staff. Always there to answer questions.
dana bendixen
May 23, 2024
Very bad experience, There was water in our climate control unit. They did not have another one for us to move to. They wanted to move us to a different facility, but at a much higher rate! Very unacceptable
Cesar Gamez
May 10, 2024
(Translated by Google) They showed me the place, they reserved it for me. And everything was fast and transparent... I recommend it, super clean and safe. Your manager who attends is super nice (Original) Me mostraron el local, me lo reservaron. Y todo fue rápido y transparente.. lo recomiendo super limpio y seguro. Su manager que atiende es super nice
juan carlos herrera
May 10, 2024
(Translated by Google) Excellent attention from all the staff, especially Mrs. Hilce, unbeatable prices due to the competition!! (Original) Excelente atención de parte de todo el personal en especial de la Sra hilce, precios insuperables por la competencia!!
Diana Hernández
April 19, 2024
I am very happy for the attention that Hilse Roca has given me, they are very nice. Thank you for your attention, Hilse
carmen rondon
April 13, 2024
(Translated by Google) I love this place to have my things, Hilse's attention is fantastic every time I arrive at the place, the truth is I am super happy with her attention. Number 1 (Original) Me encanta este lugar para tener mis cosas la atención de Hilse es fantástica cada vez que llego al lugar la verdad estoy súper happy de su atención. Número 1
Wilbur Glass
April 11, 2024
I found this location to be very friendly, courteous , and will work with you to solve any issues you might have. I rate them a 5 star.
John M. Sheldon
March 15, 2024
Bowen Liu
February 26, 2024
It’s very nice Storage, Staff Hilse help me a lot for moving stuff. Thank you for this location employee.
Brumario Castilla Ramos
February 10, 2024
(Translated by Google) I was attended to by Hilse and Jaydin. Excellent attention. I highly recommend it. (Original) Fuí atendido por Hilse y Jaydin. Excelente atención. Lo recomiendo ampliamente.
Ron Rathnau
February 5, 2024
Lucia Navarro
January 15, 2024
Great virtual agent
Mansoor Zaidi
January 14, 2024
Jayden provided excellent customer service and was able to resolve my issue in a timely manner.
MaryK Rabe
December 3, 2023
Humberto Perera
November 23, 2023
I like the location and the price
Mary Taylor
November 19, 2023
Tara Dacus
October 7, 2023
From the time I called to reserve online, my experience was exceptional! The rep helped me find the best storage size without trying to sale me space unnecessarily. She even walked me through the application online to make sure I didnt have any questions or issues. Then, when I arrived at the actual storage facility, Allen, the manager, was just as helpful and friendly. The whole process took less than 20 minutes. This was a VERY productive positive and professional experience for me especially being I needed the space at short notice.
John Turner
September 19, 2023
Bryan was extremely helpful in getting us set up!
Gulf Coast Construction and Restoration
September 12, 2023
Good and quick service! Staff was great!
kimberly ducote
September 12, 2023
Great staff & customer service!!!
Brandon Taylor
September 3, 2023
Alan is very helpful and made renting experience simple and painless.
Ross Kollenberg
September 3, 2023
Rustam Tanzharikov
August 26, 2023
Locations, easy access, security
Tenecsha Jones
August 24, 2023
Tay Tann
August 22, 2023
Jennifer Hogan
August 17, 2023
Associates were very friendly, efficient and even offered me bottled water both times I came in the office!! Going the extra mile is greatly appreciated
Youssef Amer
August 15, 2023
Perfect service. Very easy to get started. Nice staff
LaQuentin Wilson
August 14, 2023
Awesome location, been here for years and don’t plan on leaving.
Sydney Hoeflinger Hammett
August 11, 2023
Kandis was amazing. I will forever store my things here because of her amazing customer service.
Jacob Anderson
August 10, 2023
Shae was very friendly and helpful
Cire Dime
August 10, 2023
Shay was very professional and friendly.
Harley soltero
August 10, 2023
I got a flat tire in front of this cubesmart and my car was parked there for a few hours with no issues, managed didn’t complain or tow it! Finally when I came back to put the new tire on I asked for water and management was amazing enough to give me some !!! Great customer service and amazing management! Thank you.
Watch & Learn
August 6, 2023
Brian was absolutely wonderful went above and beyond in terms of his customer service
Benjamin E Sarver Jr
August 5, 2023
Very nice customer service, if you ever come here ask for Brian. He is very patient and he goes above and beyond to get the process complete. Thanks Brian.
Lovely Lengths
August 5, 2023
Brian was so helpful and patient with assisting me. I was running late for my move-in and he welcomed me with open arms and a smiling face. I really appreciate his kindness and patience throughout the entire move-in process. Thank you so much!
Light House
August 5, 2023
Great customer service
Rev Aderemi Badru
August 5, 2023
Good customer service
Nasir Zaidi
August 3, 2023
Jenny McCoslin
August 3, 2023
Not corporate owed so there is no one for the owner to be accountable to. Might as well be private owned but I guess then they would actually have to rely on self reputation which is horrible
Moneya Traseam
July 10, 2023
It is great price for a small space that i need , they also have Ac control for keep your expensive items
Mandy Caputo
July 8, 2023
He was so friendly and patient. I reserved the wrong unit and he said on his time to fix my error. Thank you!
Bobby Johnson
July 7, 2023
This location did nothing to increase the rent. They lure you in with a good price then for no reason and less then 6 months they increase the price by 35.00. Only reason is because they feel they can. To many other storage locations to pay their price. The management did not on the location to have they increase the price.
natasha merchant
June 13, 2023
We had a hiccup but things worked out and the manager was very accommodating.
Daniela Quintero
May 31, 2023
Rick Selvidge
May 22, 2023
Easy rental and very good customer service
JVonn
May 19, 2023
The Gentleman Allyn that handled our rental was such a professional person and provided much help. He went out of his way to accommodate us and made our rental experience the best it could ever be. The next time I need to rent a space, I will going back to the 1430 Katy location because of the wonderful service we received. Allyn deserves all the praise and a raise!
Regis James
May 17, 2023
Great service! I really like this location. Allyn was very helpful and informative.
Shauna B Cute
May 17, 2023
This is a good storage spot with great customer service ??
Santanna Peters
May 16, 2023
Friendly service and have the best prices!
Stream Team
May 16, 2023
It’s always clean in there. The tall, goofy looking guy is so helpful. I think his name is Alford or Alton. I’d recommend this location for anybody looking for storage. His name is Allen. The helpful guy.
CHRYSTAL REVIS
May 16, 2023
The person I spoke with was extremely helpful and friendly. Allyn Coleman should get a raise!
Dye Namic
May 16, 2023
This is a great location, clean units and nice staff. Allyn was very helpful.
Rappin Queen
May 16, 2023
JAB Entertainment and Recording
May 16, 2023
Allyn Coleman is very professional and reliable person. He is a great asset to your company because any questions I had he answered with kindness and respect. I will definitely be recommending more customers to this location. Great job and keep up the good work.
Bryan Castex
May 16, 2023
Received excellent customer service from Mr. Coleman. He answered all of my questions and helped make my storage rental easy, and quick. Whatever he's getting paid isn't enough. Thanks Mr. Coleman!
Sharon Mooney
May 16, 2023
Professional, and an awesome experience.
Josh the mechanic
May 16, 2023
The staff was professional and friendly. Made my move a breeze.
Ryan Langley
May 16, 2023
Staff was great, everything went smooth
JC Hebert
April 20, 2023
The agents are always very pleasant and helpful people.
Elisia Velasquez
April 19, 2023
Kyrie’ is so kind and friendly and information generous, that she made me excited about storage! Which I was anticipating to be the most boring and mind numbing chore.
Josh Gamez
April 7, 2023
Great staff and no issues while using the unit!
Richard C
April 6, 2023
Never had a problem. Easy to work with and I am crazy.
Roger Conner
March 28, 2023
Easy to use website and wonderful customer service from Kyrie
Antonio Jesus Lopez D´Santiago
March 28, 2023
Jay Oh
March 17, 2023
Da So
March 17, 2023
Traci Dunn
March 17, 2023
Carriea is so helpful, kind, and gracious every time I have required her assistance. She knows her job. She is fast and efficient and very knowledgeable about service prices and helpful beyond normal standards. She is always smiling and happy! No matter what she always cheers up my day!
Jim Thom
March 16, 2023
david minkel
February 22, 2023
Nina M
February 6, 2023
good service, the lady at the front desk is super nice and had a great time talking to her every time i’m there
Mario Prado
February 2, 2023
Juan Martinez
January 27, 2023
Terrible management! Manager was extremely rude and unwilling to help me. I would call asking for assistance with my unit and they would either hang up or say they would call back and never did. Highly suggest going somewhere else and do not trust them with your belongings
Gisela Cisneros
January 26, 2023
Horrible management!! They never contact you back and can’t resolve any problems. They sold our unit because they did not update our information and didn’t try all 3 forms of communications with us at all. They have been completely unprofessional. Not worth it.
Jesus Jimenez
January 26, 2023
Worst customer service!!! Every time I call them they hang up on me. Their system isn’t as good as they say. Look somewhere else!
Michael Umana
January 26, 2023
Horrible customer service! I have called multiple times to find out important information and each time I have called I get hung up on with out an answer on my belongings! Horrible horrible horrible place! If you’re looking for a storage unit this is NOT the place.
Leticia Escobedo
January 26, 2023
Would put 0 stars but it’s not an option. Not reliable what’s so ever. Wouldn’t trust them to store my items… customer service HORRIBLE.
Karen Lira
January 26, 2023
This company is awful, because one of their employees did not update our information they sold our whole unit that had personal stuff to auction and don't have proof of ANYTHING. Such bad form of communication from their part. They rip you off and charge you more even if you've been a loyal customer. If you ask to talk to a manager you never get a callback and apparently everyone you talk to is a “manager” how ridiculous. They treat you horribly take your money else were not worth even risking it here and loosing your stuff.
Gladys Adame
January 26, 2023
This place is horrible, the customer service is less than poor. Bad experience over all
Ron Curtis
January 26, 2023
The young lady that handled our rental is the nicest, sweetest person I have ever had the pleasure of working with. She went out of her way to accommodate us. She went above and way beyond to make our rental experience the best it could ever be. The next time I need to rent a space, I will go to the 1430 Katy Flewellen location, because of the wonderful service we received.
Gregory Craig
January 24, 2023
Kyrie displayed excellent customer service! I would highly recommend Cubesmart to anyone.
Victor Funes
January 20, 2023
Great service and clean spaces
Kenton Bertrand
January 18, 2023
Kyrie have been awesome and is always helpful she made moving easy for me .
Tab Burnett
January 14, 2023
Avinash Uttha
January 12, 2023
Great Service ??
Susan Williams
January 9, 2023
Easy-to-use everything was laid out perfectly no hassle to order! The manager was so nice. Thank you
Christopher Varnes
December 26, 2022
Good customer service clean properties and very helpful
Dustin Matthew
December 17, 2022
Easy to work with, excellent and polite staff!
Tommy Harrington
December 7, 2022
Nice facilities, RV storage rates are extreme
Walter Reyes
December 4, 2022
Katrina Tate
November 30, 2022
Paula was very nice Ms made things very comfortable and easy to set up!
Ali Mirr
November 23, 2022
Kyrie was wondering lady and best customer service
Sean Racz
November 22, 2022
Amazing place, great location and friendly staff. Stayed here over a year and had excellent experience.
Jose Perez
November 11, 2022
Best place I rented storage from and Kyrie is amazingly helpful.Thanks!!
Creigh Lidiak
November 2, 2022
Nnaemeka Nwogbe
October 29, 2022
Dlee Theghost
October 28, 2022
Kyrie is awesome
Sharee Zombo
October 22, 2022
Kyrie made move in easy. She even gave us restaurant recommendations because we were new to town. Move out process was quick didn’t take any time at all. Cube smart definitely met our needs! Exceeded expectations!
Emmanuel White
October 21, 2022
The associate was very helpful and great to work with.
Clayton Lidiak
October 6, 2022
I used to absolutely love this place and have been here for years but now it has turned completely into trash I could go on and on about the issues but the main one is when you ask for help on payment especially when they keep raising the rates like crazy the manager says they will help but then does nothing about it my family has been at this storage place for years even before it was cubesmart but now they have put in 30 days notice due to no help what so ever and I'm probably soon to follow
Mike Wiggins
September 11, 2022
Easy and hassle free experience
BigMeat
August 27, 2022
Kayrea was one of the only positive notes in my hasty move. She is very nice, informative, and thorough. She is as pleasant in person as she is on the phone.
JT Wiederholt
July 29, 2022
Great storefront, had what I needed. Kyrie was lovely.
Eddison Arnold
July 29, 2022
Very energetic and friendly!!!
khaiburtonify
July 24, 2022
Stephen Deng
July 20, 2022
Don Coonrod
July 8, 2022
Kylie made the renting experience very easy. Very professional and kind!
KOLAD
July 1, 2022
Service was great.
christina morris
June 30, 2022
Kyrie is very knowledgeable and helpful. She made transitioning very easy, during a stressful time.
Lamont Pitts
June 29, 2022
Such great customer service. Kyrie helped me tremendously! Very clean and in a great area, it was easy to find.
Haley Norwood
June 25, 2022
Me and my Daughter had an amazing experience the woman who helped us was so nice and very funny. She does her work really well and has such a kind heart.
Jeanette Diaz
April 30, 2022
Mrs Hilse, is very professional and polite...thank you so much for speaking Spanish and help me a lot ?? ?? God bless you and your family.
rinny kaligis
April 30, 2022
Ms. Hilse is outstanding! I very much appreciate your valuable time and outstanding customer service. The unit is very clean and secure. Highly recommended. GBU
De Juan West
April 8, 2022
Very clean and super nice staff . Thanks for make one thing about my move easy . Thanks Kyrie and Hilse
Juan Hernandez
March 9, 2022
Ulice Bello
February 25, 2022
(Translated by Google) Excellent attention, in Spanish very important, very good service.!! (Original) Excelente atención, en español muy importante, muy buen servicio.!!
vannos your the best Ferrebus
February 9, 2022
Great service to customers, good atention, very respectful, very responsible, keep it up, thank you.
Gustavo Cuba
January 29, 2022
Really good attention, Ylse, is just a kind person and very helpful. 100% recommended.
Veronica Trainer
December 30, 2021
Worst customer service at this specific CubeSmart location. The manager Sergio was unbelievably rude to my family and I. He was aggressive, demeaning and even admitted that he was a “rude guy.” His behavior was completely unacceptable especially in front of my 8 year old daughter. She’s traumatized. Please avoid this location as long as he is working here.
Patrick Abbott
December 7, 2021
Our storage unit was broken into and nothing was done to change. We were charged a month before we moved one item in storage. RIP off!!
J Koon Realtor
November 23, 2021
Very clean. Great prices. Friendly staff.
Darly C
July 22, 2021
Very friendly and courteous!! Facility was cleaned
will stillwood
July 9, 2021
i needed a place to put my fathers things after he was assigned to assisted living place and i came here rented a unit all is clean and the price is great, it will do for now until i figure what to do with the extra stuff.
cindyleepowers
June 18, 2021
Storing items in this facility was easy with auto draft payments and the security system kept us feeling comfortable while living in another state.
Tomas Baldimiro
June 11, 2021
I came in asking questions moving is such a headache but they were extremely courteous very professional answered all my questions put me at ease I was not nervous after I got what I needed with their suggestion and I appreciate their help Sergio who helped me was right on the money appreciated his help overall excellent experience I would recommend this place to anybody who need to storage they handle it very professionally I'm glad I found this place number one in my book next time I need another storage place for whatever future plans that's my number one place to go thank you I appreciate you guys.
Sidney Castroman
April 21, 2021
When I call back to tell them I found another unit closer and cheaper, she said “K” and hung up immediately on me. I didn’t even finish my statement. I was going to tell her I found someone cheaper snd closer but was going to ask if they maybe had someone closer. I would have still potentially used you, but her sounding irritated and said K and hanging up on me in the middle of me talking was so rude, I definitely won’t ever use this company. Clearly it’s something where the employees are nice when you are a customer but the moment you aren’t, they are very rude.
Carlos Dawson
April 8, 2021
Silvia Bolanos
April 3, 2021
My friend just left a negative review because she was the one who help me do the leasing for me while I was moving. I am renting storage 5113 and as she said, the storage I they assigned me has one broken bulb and so far they haven’t repaired it. Also the AC is at the minimum and with the humidity here in Houston they need to pump it up to the max. Also, one thing she forgot to mention is that right after she gave them my credit card number my bank contacted me the very next day to let me know that my credit card had been cloned!
Jessica Haas
April 2, 2021
Do not recommend! they told me they would fix a broken light bulb, they never did. Their AC is a complete joke. They have it at the minimum, the place is very humid.
james harris
February 22, 2021
Easy ground floor storage.
Sasha
February 3, 2021
Very convenient and clean facilities, great staff!
Rita Royle
November 15, 2020
a storage unit is storage to me but----altho clean , I was very disappointed in the pricing good price with promotion but no one said anything about the extra fees insurance one time this one time that very disappointed!!!!
KAYA DURUTURK
October 20, 2020
Cesar Huerta
October 16, 2020
Excellent service good store and great personal experience
Jane Osborne
October 10, 2020
I just rented a storage room here because of the location. The location is perfect for me but the price is also great and Sergio was extremely helpful!
Terri Steen
October 6, 2020
Always polite, and helpful, to the point they make me want to work for their company to help others with their needs during hard times like they helped me.
Michael Noeldner
September 21, 2020
It has taken two years, but I finally found a Manager, Kyrie Clark, who worked with me to resolve an ongoing issue with being able to get my RV out of my parking spot. All of my issues have fell on deaf ears up until this point. I am very fortunate she was helping support this location, when I needed her the most. Coincidence? I think not!
Joshua Edwards
September 14, 2020
Great location and storage facility
Matthew S
September 4, 2020
Reasonable prices and friendly staff! General Manager Sergio Scalzo is the best!
Linda Schumann
July 15, 2020
Decent prices
Amy McElhaney
June 19, 2020
Once you agree upon a monthly rental price, you'll soon receive a postcard from them stating the price will be increased.
Margie Greer
June 18, 2020
No problems. Easy pay. No hassle. Great experience
J Koon
June 18, 2020
Good prices
Dawn Brown
June 15, 2020
The best storage place in Katy ! Awesome
Barry Heaton
June 7, 2020
pleasant, friendly staff and the building was clean and well cared for.
Rob Bate
June 2, 2020
Good service and reasonable price!
Lance Elliott
April 29, 2020
Very friendly and helpful staff. Good price with special.
Kristyn Grimes
April 24, 2020
Nice managers and staff. Great location.
Brian Jarvis
April 9, 2020
Convenient, clean and close to our apartment
Yousef Khatib
March 25, 2020
Great service and great staff The manager Sergio is the best I will always do business with them
Jennifer Kreyl
March 24, 2020
I have rented here several times and the service really is top notch. They go out of their way to be accommodating and this location is always my first choice when I need storage.
marcy loberg
March 6, 2020
I have had a wonderful experience with this storage. Sergio really made my experience nice, he always remembers my unit number when I come in to pay and has helped me when I needed something delivered and wasn't able to meet the delivery on time. Little things mean a lot!
Christopher Moreno
January 11, 2020
The Right Movers
January 8, 2020
Clients have spoken nothing but good about this facility
Sammy G
December 26, 2019
They know their storage rooms...????
BIG D
December 23, 2019
Good management good staff clean and safe
Radovan Collak
December 22, 2019
Justin Johnson
December 8, 2019
Dena Drosche
November 15, 2019
Danny Gianfrancesco
September 25, 2019
Sergio has been the best. Very professional very helpful and just a great guy. Sorry to have to leave y’all but there’s not a Cubesmart close to where I live now. I would recommend this Cubesmart to anyone living in that area.
Victoria Thibodeaux
August 19, 2019
Steve Evans
July 8, 2019
Jessica Jobe
July 6, 2019
We were previously at another storage unit in Katy (LS) and we were leaving because the rates had become extremely high. We booked a reservation with Cube on the internet and when I arrived, they had an even better unit for us. We are extremely happy with the pricing and accommodations they have made for us, so far so good.
Kaleigh Blackwell
July 5, 2019
No public access to dumpsters, my unit flooded and I was not informed, fans broken in my building.... not looking good right now. Staff seems pretty friendly but I feel I spend too much money on a unit to have issues like this...
Alexis Kelly
June 27, 2019
I came here the other day to view some storage spaces for my mom and Sabrina was very helpful ! I’ve been price shopping for a while and a lot of people in the storage industry have attitude but Sabrina didn’t, she was very sweet and helpful and gave me all the info we needed while touring the property !
Mark Susich
June 18, 2019
This was the easiest process that I have experienced in years. The facility is clean, accessible with a great support staff. I'll be renting a second unit shortly.
Ashley Mellard
June 12, 2019
Low prices and great customer service . Very clean good quality units
Michelle Hancock
June 10, 2019
I have been a customer for over a year now. The grounds are always clean and easy assess. Special thanks to Sergio! He was extremely helpful in my last transaction. He was very thoughtful and extremely nice. Made me feel like a special customer and interested in our business. He is a great asset to your company.Thank you and thank you CubeSmart.
LaToya Pommier
May 27, 2019
Sabrina was a gem! Her customer service and knowledge of what was needed to make our move as pleasurable as possible. Job well done!
Linse Meadows
May 6, 2019
They told me it had never flooded and found out the entire place had flooded. They left their own lock on to my over sized 2 garage door storage unit. They had an old lock on the door. I asked them to remove it while I went and picked up a moving van. As soon as I return and they had locked all of the office doors and completely left for the day..I have no way to get into my unit now!
R Vollmar
March 29, 2019
Myeshia Hall
March 19, 2019
Frank was very helpful and patient. I recommend cubesmart to everyone.
Derrick Randles
March 3, 2019
Had 3 units before harvey. ALL damages to all 3 flooded units were denied. The process they demanded for clean up in the end was a LIE. Cant give negative stars.
John Chapman
November 9, 2018
I dealt with Sergio the manager and he could not have been more friendly, informative, and efficient in taking care of my situation.
A Rock (Rock n Rollin)
August 29, 2018
Great service and very clean kept the manager Frank made it very welcome easy for to used this business.
J D
June 29, 2018
I am not often impressed with service providers nowadays, unfortunately. However! I definitely received it at this Cubesmart location, from the first inquiry to the end of my contract, and beyond. I will use this company again if I have a need, and will certainly recommend to others who need it. Frank, thank you. It's good to see people who care running the things.
Patricia Gonzales
June 29, 2018
Frank was so helpful! I had some items shipped very late for work and Frank was able to help me recover them since I live in New Braunfels. Thank you again to a great Cubesmart crew.
drizzit 12
June 6, 2018
Even though I ended up not using a storage unit, they allowed me to recuperate some of my lose.
Jose Ramon Moreno
May 5, 2018
Great experience. General manager & manager were very attentive. Best service found in all katy mini storage locations
Jonathan Land
May 1, 2018
Made a reservation on April 23rd to move in May 1st 2018. Got all my things packed and ready to go after making the online reservation and calling ahead 2 days after the online reservation, since no one confirmed with me after my online reservation. Got here today May 1st and was told I didn’t have a reservation or a unit avadiable for me!!?! Really!?! Then they try and claim there is a 2 week drop off time of reservation after we had already confirmed and set a move in date! Really now I have wasted my time and to top it off they resfused to give me a slightly larger unit at the same rate so forget it! I wouldn’t come here unless it is a last resort! Also when showing us a “slightly larger” unit (which cost more by the way) roaches crawled out from the door when it was opened in the AC unit too!! Plus it smells like they let’s people smoke in their AC units. Buyer be careful! This is ridiclious!!!
Luis Rafael Gil
April 17, 2018
I just rented a self storage unit yesterday April 16. I got an excellent explanation of the services
LiChea Bennett
April 6, 2018
B Smith
February 19, 2018
Nice clean facility with easy access and friendly staff. I highly recommend them...
Moiz Ahmed
February 10, 2018
Great Service, courteous and understanding staff. I recommend this storage location to everyone.
laura Bernhard
February 8, 2018
Mark Cerdeira
December 21, 2017
Minh Do
December 3, 2017
The facility is clean and the staff is wonderful.
Philip Kempainen
November 20, 2017
Great customer service. The team was a big help, especially during the aftermath of the storm. Would definitely store with them if I had to again.
Jake Becnel
October 25, 2017
Shaun was helpful and accommodating. Would recommend anyone with storage needs to use them.
J'Nice TG
October 12, 2017
Air conditioned storage unit but do purchase flood insurance to protect your belongings. The insurance Cube smart offers does not cover flood damage. Sad that the older gentleman in the office sells the insurance as if it covers everything but it doesn't. My red flag should have been when the facility flooded he went around to every customer telling them what to say to the insurance company. Telling customers they need to take pictures and trash their items to claim them on insurance - BIG JOKE.
John Chappell
October 1, 2017
Earning five stars from me is not a regular occurance. Every step of the way, the team at CubeSmart have gone above and beyond. Don’t think twice if tou are looking for first class storage and the best service.
William Bradfield Jr
September 17, 2017
Nick Miller
September 16, 2017
Shaun and Randy as well as the guys and gals working for Blackmon Moore really made the whole recovery process after Hurricane Harvey a much easier task than I was anticipating it would be. Shaun and Randy have been a huge help with answering our questions concerns and anything else we needed while on location. They even helped out when we had a issue cleaning up and I needed a medkit. Nick M.
Ian Lewis
September 9, 2017
We had some of our things stored here when we moved away for work. When Harvey came through, we got some water in our unit. Unable to return home on short notice, Randy helped get a friend of mine into the unit and move our things into a new clean unit right away. Great service, great communication, and everything handled professionally and in a timely manner. I can't say enough good things about them.
Niya Aisha
August 17, 2017
Very great customer service!!!
Meilisa Thomas
July 18, 2017
Gina Martorello
June 14, 2017
Randy was so helpful and his customer service was excellent!!
Bobbi Franco
May 19, 2017
Luis Garcia
May 16, 2017
Janet Mueller
April 4, 2017
Very helpful. Nice and clean facility!
sami kakar
March 6, 2017
Randy is the best person and he is very helpful.
Seth Ess
March 2, 2017
Denise Wyche
January 30, 2017
Excellent. Both Mr. Randy and the other gentleman are professional and knowledgeable about the facility and supplies. My daughter highly recommended CubeSmart, and told my husband and I to ask for Mr. Randy as he had provided the utmost customer and professional services to her and her husband last summer. Thank you CubeSmart, and thank Randy!
Dennis Arroyo
September 2, 2016
The store manager randy was very helpful and the prices and location were just what I needed.
Dave Gaspar
September 2, 2016
bukky oku
July 30, 2016
Randy Trevino
May 25, 2016
The customer service is beyond my expectations. So helpful and understanding of my needs.
Don Bishop
May 9, 2016
Both the manager and assistant manager are a pleasure to deal with during and after the signing of thee storage contract. Both are professional in explaining issues and terms of the agreement. I was offered the use of the loaner truck the following day and found it to be clean and in good running order. My son dealt with the folks before me and gave them a 5 star rating and I must say, if there was room for a 6 star I would give it to this location and the folks managing it!!
John Kuhn
May 2, 2016
Kenneth Scialla
March 21, 2016
Super friendly people at all levels. Incredibly clean very easy access to your storage unit. Have a Public Storage at the end of our road, $90 higher for the same size unit we rented, Thank you Randy and thank you all at Cube Connection.
Nathaniel Woodard
September 28, 2015
Had a great experience due to the excellent service provided.
A Aubry
August 2, 2014
I have been a customer at this location for a few years. Mr. Qureshi has been there for about a quarter of that time. Though his predecessors have been polite, he has displayed a professionalism that accommodates the customer while maintaining the organizational interests. He was also able to arrange wardrobe boxes in a short time which made my move much easier. He doesn't BS you about things that aren't possible, but will do everything he can to provide the needed service. He gets the job done - to everyone's satisfaction.
Jennifer Luftop
July 28, 2014
I got online today and reserved a climate controlled storage unit. I got a call in less than 5 minutes from Mr. Qureshi, the site manager, who answered all of my questions about the unit. When I arrived at the facility, he showed me the unit and then helped me search for a cart to use to move my things. He was extremely knowledgeable and helpful during the leasing process. I enjoyed the experience very much. Hopefully Cube Smart doesn't increase the monthly rent as I feel the price is adequately fair for the size and location of the unit.
