Reserve a Unit
10 feet by 10 feet Storage UnitMedium 10'x10'*
plus First Month Free


10 feet by 10 feet Storage Unit10'x10'* Storage Unit
- Climate Controlled
- Elevator Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.

1230 Shiloh Rd
Plano, TX 75074
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- Handcarts and/or Dollies Available: Get your items from your vehicle into your unit quickly and easily.
- 24-Hour Video Recording: Video cameras record this location around the clock.
- We Accept Deliveries: Why have items sent to your home for you to bring here when you can have them sent right to our facility?
- Outside Parking Available: Our outdoor parking is exceptionally convenient and accessible.
- Resident Manager: On-site managers allow us to provide superior customer service.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
- Storage Protection Plans Available: Breathe easier with our SureSmart Protection Plan.

Plano, TX 75074
Office Hours
Access Hours
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Access Hours:
Reviews of This Facility
Istvan Fekete
December 9, 2024
Jacked up prices by 50% since the Cubesmart corporate takeover. They added a layer of paint, true, but the outside light has been out for just about a year now. Oh, and the rats. The rats. They are breeding them. Apparently. Guess we'll move out, but only after very thoroughly disinfecting every item currently in storage. The picture shows a loverly arragement of dead flies and rat droppings. EDIT: The price increase is one thing. Annoying but everybody does that. Do note that the corresponding quality decrease and the new animal husbandry practice are not addressed by the automated response below.
Jesus F
October 30, 2024
Justin was very informative and helpful while at his site
ABC 123
August 14, 2024
There was supposed to be a welcome kit in my unit for a no contact rental but there was not. All of the lights anywhere near my storage unit are not working so it is dark and not safe at night. The keypad is not well lit and they did not give me my gate code until the next day. I had to call their customer service line two or three times just to have them tell me which unit had an available welcome kit and they had me walk all over the property looking for one. And that is just for starters. If I could give it zero Stars I would.
Darla Hill
July 22, 2024
Philip Abraham
June 3, 2024
I set up autopay a couple years ago. But the card expired this year. Tried to set it up again using a new card on the website but it blocks the attempt to add another card and won't allow deletion of the previous card. Called the site manager. No help. The site itself if overgrown with weeds. The exit gate does not work at all. You have to get out of your truck, walk through the pedestrian gate to the outside keypad, punch in your code to open then gate, then climb back in your truck and drive out. They replaced the exit keypad on the inside of the gate with a "magnetic" sensor buried under the concrete. It only detects cars, not trucks with high clearance like a box truck. The site itself is overgrown with weeds, trash all over. Originally I was paying about $290/mo for two units (10x10 and 10x20). But the rental rates have increased dramatically to nearly $500/mo since Cubesmart took over. I finally had enough. Moved all my stuff down the street and got a cleaner place with proper keypads for entrance and exit for 1/5 the rate.
Ebby Ramos
May 24, 2024
Great place here, you must go! Justin was very kind and helpful for the size of the storage that we were looking for ! Affordable prices & discounts! Best location!!! Thank you !
valeria nava
April 14, 2024
Front office staff was beyond exceptional. Storage unit was clean.
Jeffery Sadler
February 25, 2024
The price increases are absolutely ridiculous. Would never recommend anyone I know to a Cubesmart facility
Joe Hart
February 18, 2023
Staff. Super friendly and knowledgeable. The facility is rough and more ran down and expected. Hope new owners get the place in shape.
Donny Jang
August 19, 2022
OTR Dedicated
August 19, 2022
They need a new elevator ASAP. Also, they need to add signs for customers that warn that the elevator is no longer accessible from the 2nd floor after 930 pm.
Tori Orms
April 20, 2022
Easy access to the property.
Valerie Bartish
March 21, 2022
Great customer service, great price.
Mark Kelley
March 3, 2022
In transition to new management so no way to really rate. Elevator is totally inadequate and barely functional.
Karen Stanford
January 24, 2022
Great facility Kaitlyn was so friendly and made sure all of our needs were met!
Marcus Meeking
December 18, 2021
Elder Rivera
December 9, 2021
Good costumer service
Kelsey Wagner
December 5, 2021
Great facility! Awesome management!
Araceli Taranto
December 1, 2021
Great well-maintained facility!
Alcat Met
November 30, 2021
Such a great facility! Kaitlyn was so sweet and has a very great personality made my storage experience fun and enjoyable.
Laua Hill
November 29, 2021
Richard Chichakli
October 31, 2021
I found renting a unit at this temporary storage facility to be a serious mistake. Overpriced rental, fake insurance billing added to increase cost to customers, and overall careless management. The oligopoly control over temporary-storage in the United States is surely a very serios antitrust matter
Julio Chavez
September 4, 2021
Ritesh Ganju
August 2, 2021
This location is very accessible & the best part is the people who are at this location, especially Amy Juel. Me & my wife had questions about the storage units & she not only showed us the units & gave all the information about those but also gave us a lot of information about the area in general (as we were new in the area). She is an extremely helpful person who is always ready to answer your questions. This is undoubtedly, one of the best storage companies with extremely helpful people to help you out. Thanks Amy for all your help.
Ajay Shah
July 5, 2021
It is nice Storage, Best Customer Service, Very Clean and neat and also Great Pricing. Thanks Amy for her best service, I have received so far. She is one of the nice and best Manager. Thanks again for providing best service.
Marina Hakim
June 26, 2021
Awesome staff
Tom A Trapp
June 23, 2021
The easiest solution for storage. Super easy to get a unit. Secure. Everything is clean and this particular location has a fantastic staff. Amy Juel is who I usually go to for questions. I have two units there. One filled up and lucky for me Amy had another unit right across from the other and I had it in a click.
M Amjad Yousuf
June 17, 2021
it was difficult for us to find a storage but everything become very easy as soon as we got in touch with Amy Juel ( facility manager). She explained everything to us about facility and service including the free one day truck to ease off our move. I did research (cost and service) for other storage facilities but found life storage the best.
Stephanie Stoecklein
June 12, 2021
Preeti Rao
May 21, 2021
We had a very good experience with this Life Storage unit in Plano, TX. Amy, the store manager went out of her way to deliver packaging material to my son in the UTD campus. She is very efficient, answered all my queries and ensured that the move went on smoothly for my son. We will definitely use this facility in future.
Nadine CAV
May 20, 2021
Monica Jones
May 14, 2021
We needed a place to store my daughter's things between semesters. This place has all the info you need on their website, the grounds were clean and convenient - but best of all, Amy went above and beyond with AMAZING service!! We were cutting it close to catching our flight, and she helped us with everything - even found us a unit that was faster/easier to move into so we could be on our way. I'm glad we chose this Life Storage location and recommend it to anyone wanting great service and competitive prices!
Quinn Quinley
May 13, 2021
Good price, good service; very kind, helpful, and flexible
P Cervera
May 13, 2021
Fred Vasquez Jr.
May 5, 2021
Jennifer Boudreau
April 28, 2021
Amy provided amazing customer service and I would definitely recommend renting from this storage facility. Great communication and was extremely helpful in getting us set up with the perfect storage unit and moving resources. Would DEFINITELY recommend this location for all your storage needs.
Niffy ilesanmi
April 28, 2021
Jesse Foster
April 12, 2021
Great! Really helpful phone service, they help me navigate through the website to pay my bill online.
William Bassham II
April 10, 2021
Nice, neat, clean. I don't bother them they don't bother me.
Deanna Jones
April 6, 2021
Amy is awesome! I am looking forward to keeping my stuff safe and sound there!
Grace Rogan
March 17, 2021
This is a great storage facility. Christian was super helpful and very professional. Great customer service!!
CRYSTAL YOUNG
March 16, 2021
Thanks Christian for listening and answering all my questions today. I really appreciate you showing me the different spaces so I could choose the proper size.
Dr Audrey Newsome
January 7, 2021
Fantastic people running this facility!!! i discovered it right down the street from where I live! Great space, great price and good people! Amy is sooooo nice!!!! Thank you ladies!!!
Doug Goss
December 10, 2020
Amy went above and beyond to help me set up my online account. No need to even enter the office (a plus during a pandemic). Everything worked as expected.
Jose P
December 10, 2020
Amy has great customer service. She's very professional and courteous. Highly recommend for anyone with a storage need.
Elena Lugo
November 24, 2020
Lily Lynch
September 22, 2020
Helpful and friendly staff! Highly recommend this property.
Laura Hill
September 22, 2020
Well maintained property
Scott Cook
August 19, 2020
Worst storage facility I've ever used. I've been a customer here for 10 years. In that time the place has been sold multiple times. Each time the new owner calls me and tells me I'm no longer set up for automatic payments. Normally the new owner sets up autopay for me over the phone. The current owner made me set up autopay myself over the internet. I work 10 hour shifts and they always call while I'm at work. I produce a nationally syndicated radio show also. I set up autopay as soon as I was able to but they made me pay late fees even though I'm a 10 year customer who has set up autopay multiple times! The roof was replaced a few years ago and the doors had to be replaced also. The facility is in bad shape. The alleys are too narrow for a truck to turn in. The price has gone up significantly almost every year. Be smart and move further away from Dallas and save a fortune. The best thing you can do is buy a shipping container and put your stuff in there. It's a larger initial investment but a much better solution. I am moving my stuff out of this facility as soon as possible... Update 25 Aug 2020 Life Storage has now added MANDATORY insurance which will raise the rent yet another $10 per month!
C R
August 10, 2020
Matthew Melms
March 26, 2020
Mike Zeoli
March 11, 2020
Nice storage facility! Great deal, easy to use kiosk to get started, and they provide the lock!
Eric Townsley
January 18, 2020
Meg G
October 11, 2019
Taitor Tot
September 28, 2019
Charisse Pressey
September 28, 2019
DeCortier Fields
September 28, 2019
Danny Lenard
September 28, 2019
Rebecca Fields
September 28, 2019
I will definitely use this storage place again great customer service, units are clean, it’s a friendly environment..
Brandon Bryant
September 27, 2019
Steven Barrett
September 25, 2019
Austin did a great job of helping me decide what size storage unit to get and did not oversell me - I'm very satisfied with IN Self Storage - Also one of the less expensive storage groups
Tommy Dickinson
August 30, 2019
Jose Torres
August 30, 2019
Awesome
Vanessa Ibarra
August 29, 2019
Michael Jones
August 17, 2019
Taylor Alexander
July 12, 2019
Austin is a great person to help you with all your storiages needs I highly recommend only doing business with him
Kennedy F
July 9, 2019
Anne Fees
July 3, 2019
Austin is friendly and so helpful by answering all my questions whether in person or by phone. I highly recommend In Self Storage in Plano.
Tommy Vasquez
June 30, 2019
I stored here in a 10' x 10' for over 2 years. The staff was always friendly and helpful. The facility is very clean and I never had the slightest problem regarding the security of my belongings. Consistent, reliable, and professional staff.
Devan Gilliam
June 26, 2019
Great staff, I've been using them for years since moving to Kansas City. & It's been a great experience having storage so far away & to know that it is kept so safe! Thank you! Very affordable!!
Clyde Miller
June 25, 2019
Great storage, excellent customer service. Had 1 issue and was promptly fixed. Would give 6 stars.
Paula Bercher
May 6, 2019
Charlie Pete is very out going and knowledgeable he is a asset. The facility is clean and well lighted.
mark case
May 1, 2019
Great place. Very Happy and clean. Great customer service. I have 3 units here.
Michael Davis
April 30, 2019
I good customer service nice manager. I would recommend other people to storage.
Eric Sherman
April 28, 2019
I've been renting a unit at this location for almost 8 months, the owner is nice and most often is on-site if you need help or have a question.
david kiser
April 25, 2019
Very nice guy on the property to show you around
William Biggs
April 24, 2019
Pretty straightforward storage facility. 6 a.m. I think to 9 p.m. access. I have an indoor unit that is unconditioned but really is almost as if it were conditioned due to where I'm located. $60 for a 5 x 10.
Richard Lynch
March 29, 2019
Very nice recent renovations, clean and well lit. Good value!
Dorothy Landry
March 26, 2019
Charlie at 1230 Shiloh in Plano is the best! He is friendly and observant and kind. He knows just what to recommend for each customer. Great job Charlie!
alexis carr
March 24, 2019
Charlie is very nice. My experience here was great. If I ever need to get a storage , I will be back. I would also refer anyone to In Self Storage
Tabetha McRee
March 5, 2019
Great location,Kind staff and storage is safe and secure.
Tim Austin
February 8, 2019
Clean place. However, they raise the price every few months. I have gone from 79 to 91 dollars in the last 8 months. They are crooks. The space has not changed why are they continuously raising the price other than pure greed ?
Steve Fiddler
January 30, 2019
Great place Great Location Really nice people and good prices for storage
Nick Nichols
January 14, 2019
Austin was extremely helpful.
Vanessa Ferrara
January 4, 2019
Rick Ryerson
November 20, 2018
Josh Carroll
November 20, 2018
Charlie, the Manager is a great guy! Wonderful customer service and he keeps a close eye on the property.
hoogleyboogley
October 24, 2018
Charlie is the nicest guy in the world. The buildings are really clean and have good lighting. I had a unit with a different company in South Austin and it was pretty scary. I also had a unit with a different company in South Dallas and it was sad too. Inself Plano is like a 5 star hotel compared to those 2 places. If you need storage, talk to Charlie.
Felicia T
September 29, 2018
Great place! Have a couple of storage units here. Been using this place 20+ years! Always clean, the BEST prices in town, and friendly people. So glad I made this choice so many years ago. It still has a small-town feel as the manager, Charlie, always knows your name. Or would that be more like Cheers? Anyway, great choice for a secure place to keep your belongings.
Jake Staats
September 28, 2018
Love This storage place
Jason Cheng
September 21, 2018
Had to change an ownership contract of my organization. Manager Charlie Pete was extremely helpful in expediting the process and making the transition smooth. If I ever have any personal business, I know where to go!
Janette Shahan
September 20, 2018
i just had to move out of my storage today and CHARLEY-PETE AUGLIS was very helpful in helping to complete the exit papers. He has always been friendly and courteous, and i have always enjoyed talking with him. He is a credit and a very good asset to the company.
VSGeneal
September 15, 2018
Service delivered as promised. You can't beat that.
Charlotte Smith
August 29, 2018
I had my belongings in storage here for a long time and have nothing but good things to say. Thank you so much to Charlie!!!!!!!
Nicole Bethley
July 3, 2018
Great service and great pricing.. good deals and great sized units...
Tom Bliss
April 16, 2018
Matthew Davis
March 29, 2018
Went out met with Kevin and this guy was great.
Vincent Gaines
December 24, 2017
Typical storage facility. Well built, poorly lot interior. Pure utility.
Hazel White
August 26, 2017
I've rented at this facility for 1 1/2 years. I especially love Sandra, the manager. She is simply the best manager I have ever met. She is helpful, competent and professional. I moved under difficult circumstances and she made my transition so much easier. There are so many choices for storage, but there are none where you will get more personal service. When you call, you get a person, not a machine. She will quickly learn your name and treat you like a member of the family. The facility is an older facility, but it is well-maintained and there are many construction projects to improve it. Another important consideration for me was security and they have made every effort to ensure the security of my property by installing several dozen security cameras and having many other measures in place to keep my property safe. If you want a family atmosphere, and a fair price that is straight-forward without hidden fees and constant rate hikes, I highly recommend In Self Storage.
Brina Y
August 2, 2017
Daryl McCleery
February 28, 2017
Patrick S
March 12, 2015
I rented a 5x5 storage unit for about 7 months, and was very pleased. The building was very clean, and the unit was very reasonably priced. I shopped around for a little while before deciding on a storage facility, and I decided on this one because it is located near my home, and the price was lower than other comparable units in the area. I was also pleased with the service provided by Stephanie, the building manager. If you are looking for an inexpensive unit at a nice location, this one would be a great fit.
Peter Auglis
January 28, 2015
I am updating my review, today is 10/19/2020, since this Storage facility has recently been purchased by LifeStorage. The new manager, Amy, is a very friendly and helpful person. She is energenic and always looks to best serve her customers. Life storage is upgrading the property and repairing several areas. As with new owners policies and prices change. This is a 40 year old facility; it is still clean. For large vehicles and trailers it can be difficult to maneuver. It can be hard to locate. Security is good with a multi-camera surveilance system. I am glad this place still meets my needs. I have used the Assured Self Storage on Shiloh Road for several years and I am happy with my experience. This is an older facility yet it is maintained, clean and pest free. The present manager, Stephanie, is a joy. She finds solutions and helps in understanding all storage issues. This storage facility has been a first stop for many store managers within this growing company. Consequently, I have experience several new store managers as well as corporate interim managers. From the first to the latest, they have kept this facility clean. From discussions with other longer termed customers, I have found this was not always so. Because this is an older facility the color scheme is different and amenities such as electrical power or climate control are not available in the storage units. I have not found this to be an issue but, if you need these, Assured has a newer and larger facility on 14th Street across from Pecan Hollow golf course. Mary, the manager there is also quite helpful. This location meets my needs, the management is friendly and helpful and the environment is clean and pest free.
