Reserve a Unit
10 feet by 15 feet Storage UnitMedium 10'x15'*
plus First Month Free


10 feet by 15 feet Storage Unit10'x15'* Storage Unit
- Outside Drive-Up Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.


4640 South 900 E
Murray, UT 84117
Office Hours
Monday–Tuesday: 9:30 AM–6:00 PM Wednesday: 9:30 AM–12:30 PM Thursday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payment Options: Skip a trip to our office by paying online.
- Deliveries Accepted: Have items sent right to our facility to save time and hassle.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- Around-the-Clock Video Recording: Video cameras are placed throughout the facility.
- On-Site Manager: Our manager lives on site for added peace of mind.
- Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
- Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.

Murray, UT 84117
Office Hours
Monday–Tuesday: 9:30 AM–6:00 PM Wednesday: 9:30 AM–12:30 PM Thursday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Tuesday: 9:30 AM–6:00 PM Wednesday: 9:30 AM–12:30 PM Thursday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Lynette Ware
March 29, 2025
James Petty
March 16, 2025
This is advice I recent lost a storage unit but with the possibility of buying it back Supposedly the person who won the storage the person told he would give the gentleman my number iuf he doesn't want to give a chance to buy my stuff Back he could of said so I told the manager the rockets made out of bhoth carbon fiber fiberglass I told the manager that if the preson put on eBay Or something could have a potentially liability issues if happen if one of the rockets failed during flight thmney at I felt best to purchase the storage unit back If corporate sees this I highly suggest that if the stuff has been removed stop give the guy his money back and I will Come up with
Cyndi Tso
February 16, 2025
Everything was fine until the water main broke and then they wouldn't let any of us into our storage units for at least a month and then when they finally did let us in we could only walk in and a lot of people had damaged unit damaged product in their units so since I am on eBay seller I wasn't able to get to the product that I sold during that time and I lost the sells. M then I couldn't pay for my unit done because I wasn't making any money because my stuff was stuck in my storage unit and I couldn't sell it so I asked CubeSmart if they were going to reimburse us for the time that we couldn't get in it and wake up giving me the runaround and never gave me a credit like they said they would so then my unit was in default and they addded an extra 120 gtwice for admimidtrative fees and they rsisrd my rent amother 20 per month. So my $60 a month unit ended up having a bill at 550 for the 3 months after we were locked out for a month because of the water main break so I lost my storage in an auction 3 days ago and I never did get the credit I was told I would get so I definitely do not recommend
scott stirling
January 17, 2025
The worst place in the history of the world, the place was closed for months always an access problem, never a heads up and if you ask about compensation your wasting your time, cube smart does not care about there customers at all don't do business with cube smart you will regret it
Matthew Brayton
December 4, 2024
Place is absolutely horrible. They (the owner) parks their SUVs in the parking lot so there’s absolutely no parking. There’s one entrance (that was blocked off for several months due to a faulty water main, I put some of the blame on Murray City but still…FIND A WAY FOR US TO ACCESS OUR BELINGINGS) Now my key breaks to my cube smart lock…at 4PM which oneself would think it would be open then…nope it’s not. After all this, they’re still bumping up rent. What a joke.
Gabe Soper
November 8, 2024
The price of my storage unit has been increased 3 times since I started using this business less than a year ago. On top of that we have been locked out of the facility for 2 months due to construction they need to perform after a sinkhole on the property. It is really easy to find a cheaper storage unit so after the third price increase I’d like to move to a different facility but GUESS WHAT I can’t get my stuff because I have no access to my own unit. The final price increase was predatory because I can’t actually take my business elsewhere until they finish renovations, which may be the reason that they’re dragging it out for so long.
Olivia
November 7, 2024
Taking months to fix their driveway. fix your driveway so we can access our storage sheds via car. not the tiny walkway. fix it. just fix it. like. FIX IT
Dusty Pyper
October 31, 2024
I would not recommend this company. They’ve had me locked out of my storage unit for nearly two months due to a water issue. As a property manager, I handle water breaks and various emergencies, so I know repairs don’t take this long. This situation has caused significant inconvenience in my life, and despite countless attempts, I can’t get anyone on the phone for a clear update. Meanwhile, they still expect payment. I’m beyond frustrated with how poorly this has been handled. Horrible service.
Delia Cheatwood
October 22, 2024
The storage has been under construction for 2 months with zero access into the facility due to a sink hole. They sent an email saying they were selling my belongings unless I paid in full in person. Yet still have zero access to my storage. They have been rude and when I finally reached someone on the phone instead of offering any communication about what is going on I get told they won't give me corporates number and then hang up on me. Me and both my parents have a storage with them and we will be moving our things and never using cube smart again. We've been patient over the last 2 months to be treated rudely and not even offered any communication about what is going on with our belongings we weren't allowed to access the last 2 months. Your representatives at this location are horrible and we will be going to corporate about this.
Hollie Hinkins
October 19, 2024
This location had a water main break over a month ago and since then has denied access to anyone with a unit. They are literally holding our property hostage and we can’t do anything about it. I’ve called, emailed, you name it, and not a single person has tried to help resolve the issue. They have recently said they will allow walk-in access only and during business hours only. Yesterday, I went there during business hours and was DENIED access. And again, there is no one to email or call to get resolution. I can’t wait to move my stuff out of here. Whatever you do, don’t rent a unit here!!!
Carly Christensen
October 9, 2024
This place has had a flood and has been holding our items with no way for us to get it out. Then on top of that they want to increase the monthly rent by nearly $50 and has offered no prorating or forgiveness on the rent despite not being able to access your things. They tell you, that you have “pedestrian access.” That’s not very helpful when the whole front is fenced off & you wouldn’t be able to move any of your things out. This is the biggest joke of a storage unit I’ve ever experienced.
Maggie Barnish
August 28, 2024
Terrible office hours. They will lock you out of your unit before you are due and then “forget” to take off the lock, making it inaccessible.
Melinda Shelley
August 11, 2024
Everything about my experience was great. Especially Cody. He was so helpful. And very kind. I am so grateful for my experience here. I will always store my items here. ?? #neverstopdreaming
Aridai Morales
August 10, 2024
Easy access to get in and out of the facility
Truth Seeker
July 8, 2024
They nickel and dime you to death with stupid fees for just paying your bill .. customer service needs help
Celeste Orozco
June 25, 2024
Evert time I come here, even during business hours, no one is here. I’m not sure if they are just short staffed or what, but I come to pay my bill in cash, and non one is ever here. This is the 3rd time this month I arrived over an hour before their site and door says they are closed and no one is there. Severely unprofessional, I can’t wait to move my stuff out of here.
Knot Steel Co
June 20, 2024
Don’t get fooled by the low price they can AND WILL increase it anytime they want. It’s rundown but they price it like it’s not. Scam.
Sheryl
May 30, 2024
Super friendly and helpful
James Neilson
May 16, 2024
Natalie is a great manager at the Murray location. I have been around her for a few years now and she is good with her customer service. She is straight to the point and professional. I wish I had employees like her on my staff.
David Hatch
April 29, 2024
Did business with this location party and continue not to be paid for services provided. I am getting to response for the work done. Although I enjoy the people I would not do business with Cube Smart as they are proving to not be ethical in their dealings.
Joe Burnette
April 14, 2024
About CubeSmart well my storage was over $400 behind and was due to be auctioned I had gotten all the money except $3 they wouldn't even work with me on $3 they insisted on having every dime or they were going to auction my unit of so as far as rating the only reason they don't get zero Stars is because you have to at least give them one the management is unfriendly they cut my locks off my unit and I have to replace it out of my own pocket after paying to buy them the first time they cut them off and they're not supposed to be cut off until the unit is actually auctioned they made it almost impossible for me to pay my storage it seemed as though the closer to the auction got the harder it was to pay my bill so yeah I would say very fishy so my rating is a one-star zero and if I were you I would think twice about opening up a storage here
Melissa
April 10, 2024
UPDATE: was NEVER called back after so many calls ( they never once answered the phone)the DM wouldn’t call me back and was never refunded. Horrifying. They knew I was in a nursing home. They knew my husband was missing until he was found in a hospital, yet they never refunded me If you’d like a great storage ( I’ve had one there myself for almost 2 years now) try Extra Space Storage. They are wonderful! ***UPDATE: These people emailed me saying ( both the District Manager and the store itself) that I would get a refund. Unfortunately someone committed fraud on my debit card and it was shut down. They had an old address on file and said they would send it there. I responded immediately telling them that I was in a care facility / nursing home and that that place was my current residence. I have not heard from them since. I’ve called the District manager and the store. They never answer. Both my husband and I have called. No call backs. This has been a total nightmare at a time when I’m already stressed and have now just gotten out of the care facility and am trying to live in my own with very limited mobility and have to deal with the stress of this. I have emails saying I will get a refund so I’m just going to have to press forward with dealing with this with my bank. Please do yourself a favor, don’t rent from these people. I have a storage somewhere else I’ve had for over a year and they’ve been great. My husband has a storage facility somewhere else as well and they’ve been great as well. I’ve had a lot of storages through the years and have NEVER encountered this kind of just neglect. I hate having to take it to the next step because I believe in working with people, but when they won’t answer the phone, emails or even call back? That’s just plain dishonesty. They know I’m disabled and are probably betting the farm that I won’t do anything. We will see. *****. Do not rent from these people. They do not return phone calls or even answer the phone, at least not for me. I rented this storage with my ID, signed the contract, used my contact info and paid for the storage from my account, but they told me the storage was in my husbands name? How does that happen? So my husband was extremely sick. He fell asleep, accidentally, and they terminated the contract. Pretty close to when I just paid for it. So they terminated it. This threw my husband into a state where he was about to lose everything. So he disappeared. I had to file a missing persons report. Meanwhile, these guys are not answering the phone at the faculty, or returning my calls. Customer service told me all they could do was escalate it and told me to wait up to 3 business days for a call back. The call never came. So I called again, again I was told they would escalate it higher. No call came. I got an email from a District Manager asking what was up. I explained. He gave me his number and told me to call him. Of course, no answer. So I’m panicking. My husband is missing , I don’t have the money to move a storage and the kicker is I’m in a care facility/ nursing home in a wheelchair. Can you imagine the helplessness I felt and the total cruelty of this company who knew all of this and just wouldn’t get back to me? Eventually I talked to someone at the facility who said I had a few more days to get his things out. The District Manager eventually called and told me I would get a refund once he was moved out. This was hell on earth. So my husband has been moved out since April 4. No refund has occurred, no call back from the District Manager. The person who moved the storage even cleaned it beautifully afterwards ( I have pictures). I cannot believe what kind of people run a storage like this??? I’m hoping I see a partial refund. If not, I’m disputing the whole charge based on everything they put me, myself and the people who moved him. BTW, my husband eventually called me from a psychiatric hospital where he was for some time. So so sad. I’ve had a lot of storages over the years, but nothing like this. I truly hope they do me right and refund what they owe.
Nik Parker
March 16, 2024
WOW WOW WOW!!! Excellent management and always so super clean!!! We had this unit for just over two years and only let it go because we finally got a bigger home! I will always come back if I need to store anything! Thank you for protecting my valuables for so long and so well!!!
Dale Powell
March 4, 2024
Liz Garcia
February 24, 2024
Very helpful very easy to get in to a storage unit very friend. very clean organized. I liked it a lot better than other ones I went to they get 10 out of 10. Good job keep up the good work
Courtney CCH
February 5, 2024
Charlie Milliken
January 30, 2024
Cody, the manager here has some of the best customer service. He is very cordial, and willing to help no matter the circumstance, the units are well taken care of, and inside of a secure facility. Cannot recommend this business enough.
Bill Dark
January 30, 2024
Ease of the rental process. Easy check out.
Devan Romano
January 19, 2024
It was quick and easy to set up. It had a great price. The facilities were also easy to access and well kept.
Cody Reed
January 12, 2024
Units are well taken care of. The manager to this location is very friendly and knowledgeable. Thanks again
Wesley Coombe
December 5, 2023
Hassle free great experience
William Bluemel
December 1, 2023
Best storage unit ever awesome customer service I been in contact with since I have been renting from storage units.
Paul Whitlock
November 22, 2023
Kristl Munson
November 8, 2023
Great fast online signup!
Aaron Faulkner
November 6, 2023
The app and startup process could not be easier. Great job.
Linda Collard
November 4, 2023
Steven Anderson
October 25, 2023
The staff at my location was absolutely fantastic! Customer service like that is rare nowadays... Incredibly courteous and helpful.
Mynate Leez
October 25, 2023
Thank you for your suppirt
Marjan Shekibi
October 13, 2023
Office manger Cody and his Assistant Melinda been very helpful !!! great customer service . If your looking for storage unite make sure to stop by cubeSmart and chat with office staff !!
david Heiblim
October 6, 2023
They more than doubled my rent in the approximately 15 months I was there. They lure you in with great specials and deals and then jack the rate up. Stay away…
Jessica Gabriel
September 24, 2023
Great it was a wonderful storage unit
Patrick Hallan
September 3, 2023
Brigitt Salt
August 13, 2023
great people in the office, always helpful
Laura Clark
August 12, 2023
The check-in the first as easy, and I was able to find the exact size I needed. Personnel, courteous, and responsive.
Carmen Edgel
August 8, 2023
THE UNITS ARE IN GREAT SHAPE AND CLEAN.
Rex Edgel
August 4, 2023
GREAT BUSINESS AND EMPLOYEES.
Elise Pack
July 16, 2023
I moved out of the area. Everyone was great and very helpful.
Angie Stephens
July 10, 2023
Location; 4700 South 900 East. Salt lake City Utah. I rented from Cube Smart for ove r 4 years now. This company was a good choice for me . I've rented from others in the past and have had bad experiences. My experience has been nothing but pleasant. The management here have been honest, fair, and extremely helpful. I believe a company is only as honest as the people who run it... That's the two working in the office. If I ever need a storage unit again there would be no hesitation. I would only come back here. Thanks guys for all your service. I appreciate you! Sincerely, Angela Stephens
Gerald Cornell
July 7, 2023
Ryan Chadaz
July 4, 2023
Robin Patterson
June 28, 2023
Jerry Nelson
June 21, 2023
Great location and great prices. Best prices in Salt Lake City Utah better than any others I've dealt with in the past. Only if they would slow down with the price increases don't know what that's all about every year?????
Jason D Brown
June 13, 2023
We are happy with our storage location and ease.
Olga Jiménez Ipsen
June 7, 2023
I was very pleased with the services.
Scott Kemberling
June 5, 2023
The guy in the office was great ! Just wish I remembered his name. He was very helpful
Jesse James
May 24, 2023
Easy process, accessible, clean facility, no hassles.
Steven Fernow
May 13, 2023
Easy enrollment and easy exit
Jason Knudsen
May 5, 2023
The customer service was great and the prices were very reasonable. I loved the availability of service by dialing.
Scot Brigham
April 7, 2023
Valerie Knudsen
April 2, 2023
I showed up to the storage unit to move in gate was closed and the manager said they weren't going to be back until 3:00 which was like an hour and a half away. I had people there to help me that had to leave by 3:00. Thankfully your customer service department walked me through the steps so that I could get in and figure out which unit was mine. Then I find out that there is a lock on my storage unit. So I had to call customer service again. This information should have been disclosed to me from the beginning. Then I get inside the unit and discover a lock. So the folks that were with me said maybe I have to use their luck even though I had my own lock. Yeah the whole ordeal was a little confusing to say the least. So now I imagine I'm going to be charged for that lock when I already had my own lock. So I suggest that you give people a heads up on what to expect in the future so I put the old lock back on because I didn't know what else to do with it and I used the new lock.
Robert Merrills
March 26, 2023
I used CubeMart Self Storage many years ago. Just so happened we needed some extra storage space and they are close by. The associate was really friendly and helpful. He took the time to show me a unit and answered all my questions. He even offered to look at other options that CubeSmart had in other parts of the valley. I got one of the last available units near my house. Good experience and I would recommend them to a friend.
Caley Barker
March 25, 2023
Customer service was awful and prices kept going up. After my storage shed got burnt down due to criminal activity happening in the storage shed next to mine, I was forced to pay another month of rent despite all of my belongings being burnt to a ruin. Being a full time student who works full time and lived almost an hour away from my unit, it was hard to find the time to drive out there to clear out my ruined belongings and when i came I had no help. I was shocked that they had told me that I’d have to pay another month to throw clear out my belongings. I had paid every month on time or even before time, despite the multiple times they had increased the prices but when I had asked to not be charged just so i could throw away my burnt belongings, they would not work with me. Very disappointed with how they handled such a tragedy.
Teata Cromar
March 12, 2023
Online gives you a better price. You try calling and they markup the price. And the person at the place says it will knock off another 12 bucks if you provide insurance. But when I go to pay all sudden, they say it’s something completely different. Some plus things is that they try to keep up on security.
Amanda Nelson
February 19, 2023
Seems like people are living in the units. May be wrong though but it's a good temporary place. Hard to get in and out of the gate area on 900th east.
V TWIN XTREME
February 16, 2023
Great staff and felt safe storing with your company and employees
Fiona Tavai
February 1, 2023
Mike Scott
January 9, 2023
Terri Fitzsimmons
December 25, 2022
Good customer service, which is becoming very rare these days. Thank you Cody. Things went very smoothly.
Jeff H.
December 14, 2022
Very clean storage facility. Very well managed. Here you actually get one-on-one customer service in person. If you want to know that your stuff is safe and that your facility is clean this is where you need to come.
Dale Alward
November 24, 2022
Cody was great. Friendly and knowledgeable he was very easy to do business with.
Nick Bowman
November 17, 2022
The manager was very responsive and even took it upon herself to sweep out my unit before moving in. Then it became after hours and I got a dud lock. The manager was happily still available for me to buy a new lock. Overall the process was easy. My favorite part was that I could use the CubeStorage app to open the main gate instead of punching in a code every time.
Raquel Taylor
November 15, 2022
Nice clean facilities and easy to access
Kim Barnhurst
November 7, 2022
It was probably the worst storage unit I have ever been to an used they are never in the office an or able to help their is no pro rate which they said was in the documents but I never seen an they didn’t tell me before I started to use it definitely not ever recommending to anyone an they even live in the back of it but can never help or be in the office
Jennifer del Rosario Reid
October 24, 2022
Great customer service, clean, and safe. If we hadn't moved, we'd stay on.
Bob Brown
September 24, 2022
Nice big unit. Clean. Easy to rent for online. Courteous staff!
Michelle Johnson
August 18, 2022
Friendly, professional rep at the site. The unit was in good condition and clean. The added security was nice, there were good locks available onsite and discontinuing use of the shed was quick and painless. No hidden fees.
Suzanne Wheaton
August 9, 2022
Easy to find a unit near me, schedule a time to see and several options were available. manager was very nice and gave overview of charges. Had a variety of sizes available.
John Addo
August 3, 2022
Accessibility and clean and looked safe
Joey Zucca
July 20, 2022
Friendliest staff in town
Trent Fillmore
July 8, 2022
A friendly place that doesn't require a deposit for storing stuff short-term, but if you want more long-term storage, it's cheaper to go with a place that charges more upfront. Also, make sure to always pay the rent, or your door will be immediately locked, and your stuff eventually sold.
Paige
July 1, 2022
the process to rent and end the rental was very easy and they were very helpful. unit was easily accessible
Teri Holbrook
June 23, 2022
The staff is always so friendly and helpful; the grounds are always well kept; and, I never feel like I need to worry about my belongings.
Adam Taylor
June 2, 2022
Awesome customer service, honest too!
Barbara Kelley
May 15, 2022
Never had any problems and was able to reach the manager with any questions.
Tucky Waiyapan
May 7, 2022
They were nice at first. Cheap and reasonable size for $60 a month then 3 months after all they decided to raise the price to $80 then a year later another raised to $95. I paid include the insurance $12 per month and they are a joke. My brand new vacuum $300 was stolen since the first months of renting and we have been in contact with their insurance team for the whole year and every time that we called they always told us in was under investigation and left hand don'tknow what the right hand doing like they are playing game with us (the storage themselves would not do anything because they said it part of the insurance company) now 14 months later we still haven't got our money refunded back and we couldn't even contact the insurance team anymore. They are a joke although Jenna is nice and sweet. Hoping they the storage team will taking action on this. I'm beyond disappointed with them
Paula Bowman
April 27, 2022
Cody that works at Murray location was awesome.
Jeff Lowden
April 26, 2022
It did what it was meant to, never broken into, and they keep the place looking decent. Plus the car wash next door is always playing music and smells nice
Nick Garr
April 25, 2022
Julius Klein
April 21, 2022
Nick dotson
March 26, 2022
Nathan Mickelsen
March 20, 2022
These are the worst storage units around and the staff is awful. I had the guy at the desk cancel my unit but they continue to charge me for an empty unit. His attitude was extremely un professional. Wish I could give this place 0 stars.
May Burk
March 14, 2022
Debra Greenfield
March 4, 2022
Brandy Nelson
February 14, 2022
Cathie M
January 25, 2022
Everyone was nice and helpful
LaRae Golightly
December 31, 2021
Office people were really nice
christopher betz
December 31, 2021
Midsized storage unit. Had trouble with a 26 foot box truck. Turn around not good at all. Snow removal piled away from outer wall. Water drainage very poor. Management if on was nowhere be seen. One manager I ask if I could get snow shovel from them, cause the water did not drain in front of the unit. At least 6 to 8 inch deep of water. Had to run to Wal-Mart to get pallets to walk on. Me personal I would steer clear of this one site.
Ken Pavelo
December 15, 2021
Staff was friendly and patient. Space was clean and dry.
Raydon Cardenas
December 1, 2021
It's pricey for such a small storage locker
Jim Betts
November 23, 2021
Cody was awesome! Very helpful.
Chad Campbell
October 31, 2021
Eleido Vargas
October 30, 2021
Brittany Webster
September 13, 2021
Don't be fooled, they raise the rent every six months to a year
Mikey Farias
August 10, 2021
Very helpful highly recommend
Skye Worthen
July 22, 2021
Just awful customer service. I asked to use a dumpster they have to clean out a storage unit of my brother who passed away. They told me to either haul it away or they would escort me off the property. It wasn’t even my unit, I was cleaning it to be courteous to them.
McKenna Walbeck
July 10, 2021
Tamara was so sweet and helpful. Move in process was seamless.
Henry Mulane
July 10, 2021
Really easy, great service. Tamara cleaned my unit and had it ready in minutes. Very awesome.
Kevin Lasanta
July 9, 2021
Great service. Staff was very polite and extremely helpful and courteous to my needs.
Daddy Forall
June 29, 2021
Jenna is a very helfull, knoledgeable and friendly person, from the minute i walked in the office it felt as if we known eachother, there was no qyestion un answered. I was sold a few minutes after she described the services provided by her place of work. I walked out confident i made the right decision with Jennas help. I recomend this location as long as Jenna is at the wheel. Thanks a bunch Jenna and keep up the good work.
Ronnie Pirovino
June 19, 2021
Great group of employees. Excellent service and very prompt. Greatly appreciated.
Donna J
June 13, 2021
Clean facility, good security, friendly and helpful staff (Chris and Jenna have been great). We still have another unit in the Murray facility, so we'll continue to be around!
Tate Lage
June 12, 2021
I checked out the day before my month lease was up and they still ended up billing me over $350 for the next month.Even though i went through the whole process of checking out of my lease. It took hours to finally get ahold of someone to help me, and when i finally did she promised me i would get my money returned that same day and have yet been reimbursed. This place put a huge inconvenience on my financial situation. I dont suggest ever using them.
Joni Ball-Ryver
May 1, 2021
Shantel
April 26, 2021
jack Schoenfeld
April 19, 2021
Very handy good security system
Teau
April 12, 2021
It was a nice storage unit. Friendly Service, Good experience.
Bruce Snow
April 3, 2021
I really enjoyed the professionalism when i was there to rent out a couple of storage units. Very nice staff. Jenna was great to work with.
David Duncan
April 3, 2021
Jenna was so helpful she assisted me with anything we needed. She showed excellent hospitality. Her professionalism exceeded expectations. The property was immaculate. The security standards were above and beyond standards. I highly recommend this storage facility and know that anyone who goes through this storage facility will be in good hands.
Ryan Kelly
March 29, 2021
Extremely easy to get a unit rented! Tamara was super kind and very helpful. Definitely recommend.
Sean S
March 15, 2021
Needed storage to move my things. The staff here is great and they have good prices too. Thank you for helping me out in this much needed time. 5 stars.
Kendra Snyder
March 11, 2021
Good prices, good location. Jenna was very friendly and made the process super easy.
JL C
March 9, 2021
I moved in online and expected that the process would be a pain in the neck, but it was so easy! This storage facility has great prices and awesome customer service representatives. Jenna and Tamra answered all of my questions over the phone so I could easily locate and access my unit. Thank you both! Would reccomend!
Ryan Latella
March 7, 2021
Hannah Neiman
March 6, 2021
Wonderful people, super clean units. Would recommend all day long!
Micheal Glover
March 4, 2021
Jenna gave me a really awesome experience. My move in went smooth. Jenna is really polite and knows her stuff. She knows what she is doing. Great job.
Koree Bernal
March 3, 2021
Cheyenne Hermosillo
March 3, 2021
Jenna is such an amazing person always has great customer service , always has a smile and is so positive always making me feel at home she takes pride in her work and is always so genuine . I appreciate her dedication she’s the best .
Moses Martinez
March 3, 2021
I wanted to give praise to one of your employees...Jenna! I needed storage immediately and Jenna made my visit and rental purchase a smooth and easy experience! I am happy that you have a really nice employe and is very knowledgeable! Will be a repeat!! Thank you
rachael martinez
March 2, 2021
Every since storing my things here They have been nothing but helpful and very nice everytime I had a question or needed help. Jenna is who I usually always work with and she is such a sweetheart everytime. This was my time renting out a storage unit and if need be again I will definitely come back!
James II Moore
March 2, 2021
mikey stone
February 25, 2021
Really great communication Easy to work with and fast she need a raise $$
Angela Stephens
February 7, 2021
I'm giving the 5 Stars to the office located on 900 East approx 4700 South salt lake city Ut. If you live in SLC. Needing some extra storage. This is the place. I've used 3 other large storage companies in the past 20 years. I would not give any one of them 2 stars. Ethically, positive attitudes, payments, agreements, service, with a smile you name it. Hands down, there just isn't any other storage company or it's employees that go out of their way like the ladies that run this office. Starting with TAMARA, (thank you for going out of your way to help me & also, for the personal chat that relieved me of my stress, the day I opened my second account) your service & empathy is the reason I'm taking a minute out to write this review . STEPHANIE has taken payment and answered questions many of times for me. She's Always pleasant & professional. Last but by far not least JENNA she's a sweet heart also, but it's her perfect professionalism that keeps it all in check. The three of them make a great team. On point with the math, you won't be over charged. As a matter of fact this is the lowest rates I've ever paid. No huge taxation if your late, no added bs fees. Security is good, No theft,... just strait up & honest. LADIES I would recommend you, to my kids. But, don't have to. Because it was my kids that recommended... You! !!! Thank you, Angela Stephens
cody ables
January 23, 2021
Jerson Moreno
January 22, 2021
Awesome girls in the office
daniel glathar
January 20, 2021
ED Brown
January 20, 2021
Great people skills.... wonderful helpful person
Cassie Wallace
January 19, 2021
The girls were fabulous and so easy to deal with. It was great working with them.
CJ Drisdom
December 17, 2020
Jenna is so cool to work with! Got me squared away, nice and easy. Will definitely refer business.
Sandy F
December 16, 2020
Great service.
Scott Martinez
December 4, 2020
Just wanted to take a moment and give my review that I had with Jenna and Tamara! I just moved from out of state and both of them made my visit and rental purchase a easy and great experience! I am happy that you have really great employees and keep up the wonderful customer service!
Sherrie Horton
November 23, 2020
High price, gate always broken, limited hours.
Charity Wade
November 16, 2020
It was easy the staff was friendly and i was a very enjoyable experince to needed storage after a divorce an hasty need to be in a better situation.
Michael Hadley
November 15, 2020
This cube smart was outdoors most are indoors the trash said management only. Other ones I have been to are indoors and have trash cans available for there customers. Also not much room to drive around if you have a big moving truck.
Heather Sheffield
November 8, 2020
Kurt “Ranger4”
October 26, 2020
Very curtious staff who personally walked me to the unit i would be renting and made certain i was satisfied. Took less then ten minutes from start to finish. I was given a code to enter the gated grounds and feel good my property is safe.
Teau Satuala
October 21, 2020
Jupiter Willow
October 20, 2020
Friendly staff, no mice only a few harmless spiders and ants. Really roomey units and clean when you arrive.
Suelou Cochran
October 13, 2020
kim cloward
October 12, 2020
NO consideration for long term clients. This company would rather lose a tenant than let them rent a single unit. We have been with them for over 10 years. When downsizing from 2 units to 1, we were told that we needed to move from the 1 unit to a different section. Way too difficult to make a move like that for no reason. Clearly the corporate rules are really helping their customer service!
Carlos Jimenez
October 8, 2020
My name is Carlos Jimenez. I wanted to share some thoughts about two of your employees. Tamara and Jenna have been extremely helpful and professional. Their assistance and caring for my difficulties at this time has made it much easier for me to resolve the issues I’m currently dealing with. Their knowledge on how to address my situation was extremely helpful. Also their professionalism to their job was outstanding. If you have any questions please feel free to contact me. Carlos
brad Bird
October 7, 2020
Clean friensly nice peoplw to work with thanksBBird
Nay V.
October 1, 2020
My experience with Jenna was great! Very friendly and professional, answered all my questions.
James Velarde
October 1, 2020
Had a great experience, Jenna was very informative and professional. I highly recommend CubeSmart and Jenna for all your storage needs.
Destiny Penagos
September 30, 2020
great experience !
Elaine Lewis
September 29, 2020
C Lane
September 25, 2020
Professional and fast. Very communicative and patient.
Noman Khan
September 24, 2020
I loved my experience working with Jenna. She was so kind and understanding and went out of her way to help me get a storage unit. She understood my needs and gave me exactly the what I was looking for. I found a similar storage unit company equal distance from my house but it was Jenna's customer skills that made me chose CubeSmart.
Jocelin Hyatt
September 23, 2020
Jenna was super awesome and helpful!! :)
T Lujan
September 16, 2020
Jenna was so friendly and helpful. The rental was fast and I was given a great rate. I spoke with Jenna over the phone first and she answered my questions. I feel great about renting here. I would recommend Cubesmart to everyone. Jenna has excellent customer service skills and was great to work with!
Trinity Montoya
September 16, 2020
Amazing staff! Both are such sweethearts and kind! Definitely made the moving experience convenient and one to remember. My co-workers and I greatly appreciate it!!!!
Kelsey Everill
September 12, 2020
Glade Tanner
September 10, 2020
The unit I rented is a stretch to be called a storage unit. It's more like an unlit stable with a tin door. There are lights outside the unit but due to way the unit is thrown together all light is blocked out and so the unit is very dark inside. Appears to have no planning or real thought into what it should look like. Just over priced space that does not appear very secure.
John Wirthlin
September 10, 2020
Lily Taylor
September 10, 2020
I have never rented a storage facility before, but Jenna made the process easy and painless! She was very helpful and answered all my questions. I rented the same day I moved my stuff. Sad I had to purchase a lock, but understandable. Highly recommend! Thanks Jenna for a great experience.
Nazario Chavez
September 9, 2020
Ro
September 4, 2020
Elizabeth Lee
September 4, 2020
Cubesmart is lucky to have Jenna and Stephanie. They have been very professional. I know I can recommend this location to anyone. They really give a good customer service experience.
Koda S
September 3, 2020
Jason Makusztak
September 2, 2020
Jenna was amazing to work with. She was extremely patient, informative, and answered all my questions. Definitely worth my time, and I also appreciate how easy it is to cancel once I don’t need storage anymore.
Mark Sabedra (Baconguy25)
September 1, 2020
Stephanie Rocha
September 1, 2020
Jenna has excellent customer service skills, she is very friendly and was able to answer all of my questions. She showed me around and made me feel good about my decision. They had a lot of moving items for sale in the office. The property is clean and also looks very safe. I would recommend this location.:)
Danae Campbell
August 31, 2020
Stephanie was very polite and helpful when I came in with questions about getting my first storage unit. She was conscientious and wore her mask (as a nurse I appreciate that highly), and she was again helpful and kind with a friendly smile when I needed help getting my unit set up.
Krystle Ricks
August 27, 2020
Jenna helped me from start to finish. She was very thorough and not only acknowledged some of my concerns, including safety, but left me feeling completely reassured. The process has been very easy and I’m happy with my decisions. Thank you!
Deron Parcell
August 27, 2020
Jenna was very helpful getting my storage unit set up. Experience was seamless. Easy move in. Answered my questions.
Massimiliano Smith
August 13, 2020
It was a good fast experience!!!
Alberto Zavala
August 12, 2020
Alexxus Zavala
August 12, 2020
Tommy Posselli
August 11, 2020
I’ve used many different storage unit places and the customer service here is excellent. The manager has helped me with all concerns and questions. I’m there a lot moving things and organizing and I see her frequently, she’s always busy taking care of the property and taking care of customers needs.
Athens Boyle
August 8, 2020
The whole process took very little effort and it was super easy to cancel as well. The units were very clean and accessible. Honestly, I would use CubeSmart again. I’m only giving it four stars because I received numerous emails (multiple per day) to give them a review. Other than that, it’s really a great place to store your things.
Reed Lorch
August 8, 2020
Jenna and Stephanie are the best. Great location, great price, and awesome customer service! Highly recommended!
Laura Gonzalez
August 5, 2020
It was a great experience, employees were able to help and the last day when was moving out one of the said Refer to me by my name.
Blanche Harrison
July 20, 2020
I have rented here before. My experiences have been great. The on site manager Jenna is so friendly and she went above and beyond to get me a bigger unit. The units are clean and secure. Thank you
Massy Salinas
July 16, 2020
Elaine Love
July 9, 2020
Jenna was very friendly and helpful!
Marcelo Dias da Silva (marcelods8)
July 9, 2020
My wife and I had a great experience at clubsmat, Jenna was super professional and gave us a good deal. I definitely recommend their services.
hector galeana
July 9, 2020
Jenna was great. Very professional and knowledgeable gave us details about the storage units and the property was very clean.
Alycia Deane
July 7, 2020
Whenever I had an issue it was addressed. The office staff was nice and understanding.
Rob Allen
July 2, 2020
Levi Hash
July 1, 2020
The staff was super helpful. Jenna was the one who helped me out and got me the best deal around! Thank you CubeSmart
Crystal Nuttall
June 19, 2020
I had the best experience yesterday at CubeSmart Self Storage! They really took care of me and made me comfortable. ??????????
Ryland Smith
June 19, 2020
Was HARRASSED daily by manager over my service dog being on the property. Treated very poorly and unprofessional. I WOULD HIGHLY NOT RECOMEND this facility to anyone. The manager was brought up from California and has very poor customer service skills and a very negative attitude.
Nick Hare
June 18, 2020
Jenna was awesome, friendly and very helpful. I would definitely recommend
samantha holmgren
June 15, 2020
James Balderas
June 15, 2020
Elaine Lewis
June 12, 2020
Avery Perez
June 12, 2020
jenna was very polite!
Wendy Smith
June 10, 2020
The ladies in the office were always available and friendly.
Jacob B-D
June 6, 2020
Anais Vento
May 31, 2020
(Translated by Google) Excellent option to store what you don't fit at home, it is spacious, there is a lot of security, it is located on a main avenue, the price is fair for the size. (Original) Excelente opción para guardar lo que no te cabe en casa es amplio, hay mucha seguridad, está ubicado en una avenida principal el precio es justo para el tamaño.
NInjaTheseus001
May 23, 2020
Store your things elsewhere. Believe it or not the old lady in the office with the crew cut is actually worse than the rodent problem.
Jared Collins
May 23, 2020
Very friendly and helpful staff! Made getting a unit simple and easy
Judit Fabian
May 20, 2020
Everything was easy - reserving, moving in and out.
Jenn Nageli
May 16, 2020
Jenna was super helpful! She was kind, courteous and had the best customer service skills! I would highly recommend!!
Shannon Sanchez
May 8, 2020
I had a unit there for several years and never had any problems it was great
Nick
April 17, 2020
I was helped very quickly and nicely by Jenna she was such a joy to talk with and help me get the right storage unit. I’ve never had to get one before and she did a wonderful job explaining the process and all the other little details. Thank you Jenna for making a painful time for me a bit easier. I’m
Sydney Freeman
April 12, 2020
The woman that helped me was extremely helpful and pleasant to work with!
Tiare Ete
April 5, 2020
Loved the convenience and location. Everytime I called, I was given a precise and quick answer. Staff is friendly and professional.
Christopher Peters
March 29, 2020
Marissa Robinson
March 26, 2020
April Erickson
March 25, 2020
The staff have been amazing to work with over the entire time I was a client. While I hope to not be in the position to need another storage unit, if I do I will be coming back. Thanks to all of you!
Logan Day
March 24, 2020
Very Friendly from Jenna, I highly recommend this place
Jennifer Peterson
March 21, 2020
Karl Huntsman
March 20, 2020
Very friendly and set up my account very fast
Dane Strachan
March 19, 2020
Jenna was super friendly and helpful thank you!
Joshua Meyer
March 17, 2020
Stephanie and Jenna were super nice and we got a great deal! Would absolutely go again.
Katie Hitchcock
March 16, 2020
Stephanie was great on helping me find out the best storage options for me!
Ryan Zimmerman
March 15, 2020
Thanks to Stephanie! She was amazing and the process was so easy because of you! Great service!!!
Misael R. Cruzado
March 15, 2020
Mister C.
March 15, 2020
Blaine Cook
March 14, 2020
Friendliest people, Jenna and Stephanie were great. I rented here just because of how helpful and welcoming they were .
Corby Hickman
March 14, 2020
Fast friendly easy thank you
Jenna Griego
March 14, 2020
Jenna is super awesome. ??
Alyssa Hughes
March 14, 2020
Jenna is amazing! She walked me through everything I needed to know and got me set up with the perfect unit!
Ashley Sorensen
March 13, 2020
Jenna and Stephanie are both amazing and helped me and my boyfriend out a ton in the short amount of time we had to get a unit!!!
Madolyn CURRY
March 13, 2020
Stephanie is absolutely amazing. I decided to rent here because of her wonderful customer service skills. She's very personal and helpful. The store and property are exceptional. Its very clean and well maintained. I'm very pleased and will recommend people to this business. Thank you Stephanie.
Kautai Olevao
March 13, 2020
Melinda Guy
March 13, 2020
John Adams
March 12, 2020
Tiffany Younglove (Tiff)
March 11, 2020
I was treated with the kindness of the woman working her name is Jenna. She is always willing to work with me and go the extra mile inquiring how I am doing!!!!
Ashton Johnson
March 11, 2020
Jenna was so friendly and helpful!
Taylor Crump
March 11, 2020
The ladies in the office are the best! They got us moved in asap and were super helpful. They were willing to show us like 5 differenr unit . Things were quick, easy, and hassle free! I highly reccomend this location!
timothy burrows
March 10, 2020
Jenna and Steph were a lot of help They are very nice and the location is great Jenna helped me when I was lost I would recommend this storage to everyone
Jennifer Robertson
March 10, 2020
Stephanie and Jenna were super helpful! They showed me different sizes of units and helped me pick one that fit my needs. Thanks!
Parker Crouch
March 9, 2020
Suzanne Lebaron
March 9, 2020
Stephanie was very helpful with my needs, explained things so well
Christopher Sanchez
March 8, 2020
I just moved out here... it’s been an uncomfortable move and nothing has been going right. But your employee... I think her name is Jenna ... I hope I got her name right ... has helped me, explained a lot in great detail and was very professional .. the property looks clean, secure and great customer service.... I know for sure my belongings will be safe with you guys.
Michelle Lueck
March 7, 2020
Donnie Darko
March 6, 2020
Quang Chung
March 6, 2020
Jenna is just amazing she goes above and beyond , always with a nice smile and great passion she made the transition very easy and I feel very comfortable knowing my stuff is in a nice safe place here ! I highly recommend ask for the manager Jenna she’s the best
Dallyn Riddick
March 6, 2020
Excellent customer service!!! Great job!
Kevin Johnson
March 5, 2020
Dalana Govan
March 5, 2020
Kelly Jepko
February 29, 2020
Jenna and Stephanie were helpful and considerate. I would recommend them to anyone. On a scale of 1-10 they get a 20. The property is clean and looks very secure. The ladies made sure I was a happy customer. Highly recommended.
Dijana A Rambo
February 28, 2020
Jason Dyckman
February 28, 2020
Allen Robertson
February 27, 2020
Jenna is amazing. Positive up lifting energy. She had her sign up for when she was to return and she was 10 minutes early. Explained everything needed to know and listened to what we needed.
Meredith Habib
February 25, 2020
Jenna M. & Stephanie B. (Managers) at this location took extremely good care of us. We needed a storage unit quickly and they took care of all our needs. Will recommend these kind ladies to others for their storage needs.
Rackel Octavia Montano
February 21, 2020
Jenna was super nice and very welcoming! Got me into a perfect size.
Anthony Sawyer
February 21, 2020
People here are so chill! Even though I was ending my service, Jenna Maquinalez made the process so easy! Defs going to be using this service again in the future.
George Miller
February 19, 2020
Very helpful and efficient
Williams Darnell
February 5, 2020
Jenna helped me getting my storage and was so helpful! Took me to see a couple storages until I could find one I knew would work for me. She went above and beyond. Thank you Jenna!
Katelynn Lindsey
February 5, 2020
Jenna was awesome, quick and fast service plus it was super easy to get a storage unit.
Kenneth Henriksen
February 5, 2020
Fast, amazing, reliable service from Jenna!
Charles Hyatt
February 4, 2020
Been a member since 2018. Chris enrolled me. Jenna and Stephanie always are smiles.
Estefania Benitez
February 4, 2020
We just got an storage, the attention is wonderful very informative and friendly. The storage had some oil stains but noting too crazy and they management did offer to clean it. They made us feel very very welcome and safe.
stephanie jepperson
February 2, 2020
I love this CubeSmart I've been here since 2013 never had any problems have moved from a small unit to a big unit back to a small unit back to a big unit since I moved from my house I had to move 1,395 square feet into 825 The storage has been the best experience of my life with a storage place The staff is always friendly and they know me on site it's really good place to rent a storage unit at.
Gavin Johnson
February 1, 2020
Jenna was so helpful and cheerful, she really made moving easy!
Taelon Stryder Kekoa Garso
January 31, 2020
Kira Bradshaw
January 30, 2020
Kind and courteous and helpful
Jocelyn Huitzil
January 29, 2020
The friendly staff was very helpful!
Chris Ottley
January 17, 2020
Quick and awesome. These 2 are the power duo Totally took care of me. Thanks again
Gen Leonard
January 16, 2020
Great prices, location, and wonderful atmosphere! Jenna was great helping my partner and I out with getting a storage unit.
ewan kramer
January 16, 2020
Jenna was really helpful with the whole process. She made it quick and easy while explaining everything really well.
Riley Alexander
January 15, 2020
We cleaned out a unit here, and the management was amazing to work with! Everything is under new management and the new management is so great to work with. The units are really nice and clean plus it is right off the street and easy to find.
Leonardo de Leon
January 15, 2020
Jenna was great! She stayed late for my appointment. Helped me choose storage space. She was genuinely very nice!
Eduardo Maldonado
January 15, 2020
Jenna was excellent
Nicolas Vallejo
January 14, 2020
Nice and simple set ups. Ready to go and if you call ahead they'll get the info in and roll on as many discounts for you! Reccomend this if you need options. So many to choose.
Skyler Brecheen
January 14, 2020
Jennifer Lanzetti
January 13, 2020
Stephanie is so easy to work with and Jeanna is just as helpful and polite. If I need more units, I would definitely rent from them again.
Alexander Kelsey
January 11, 2020
Jenna at the front desk was a huge help with us getting out. And she answered all of our questions!
Alycia D
January 10, 2020
Very helpful and understanding! Totally recommend this property!
Lani Tua
January 10, 2020
Lucila Arguelles
January 8, 2020
Rob Trujillo
January 7, 2020
Jenna and stephanie were most helpful answering all my questions and their custermer service was very professional i would recommend cubesmart to all who are seeking a storage
julie atwood
January 4, 2020
I came to cubesmart because I have had good experiences in the past. When I needed to rent a unit I looked for the closest cubesmart and reserved a space. Unfortunately I did not realize that I wasn't getting the offer I saw online until I arrived. The managers at this facility were awesome . Jenna immediately got on the phone and fixed the problem while her assistant took us around to show us what was available and let us pick the right space. We were able to get everything taken care of in less than 30 minutes. The managers explained everything in detail and made it a great experience. Thanks cubesmart. Once again I am a satisfied cubesmart customer.
Brandi Lewis
January 4, 2020
Adam Versola
January 3, 2020
Jenna and Stephanie were absolutely amazing. Helped me coordinate my storage solutions to accommodate my move from out of state. The level of customer service and courtesy follow up is unmatched. I would HIGHLY recommend this place.
Manny Rivas
December 28, 2019
Wonderful customer service! Came here because it's close to my house, but I'd easily come here over another closet storage business because of the great service.
Breyette
December 21, 2019
sam w.
December 21, 2019
Very helpful
tasha clark
December 20, 2019
I just got a 10x20 unit and the staff is wounderful
Cortney Boren
December 14, 2019
Wow!!! This was a kind of not what I expected at all! You hear myths about storage Nazis and mean old lady's on golf carts coming to tell you your rents past due. It was a warm and friendly smile that I was greeted with when my husband and I walked in the door. We had a young gentleman return our phonecalls and him and his manager Jenna even stayed after closing time to help us find the perfect affordable unit for me and my family. I was in the company of family with Jenna! What a great Manager. I'm telling my friends family and as many people as possible about my experience. People deserve a compassionate welcome in most urgent storage rental needs. You never know what a person has been through to wind them up having to find a place to put everything that matters the most to them in an instant. Well my story is already taking up all of google but definitely get you a good price on an awesome property at cubesmart ask for Jenna! We love our new space and feel very relieved. Thank you to the people behind the management choosing! Way to go!!
Gunnar Argyle
December 12, 2019
I love the new management. The place is cleaner, quieter, Jenna is friendly and outgoing and introduced herself right away. I feel welcome and secure about renting here. Cubesmart, get yourself an army of Jenna's to run your sites. Seriously, now. Get on it.
James MacDonald
December 10, 2019
Jenna the manager was very accommodating and very helpful. She provided prompt and friendly service. I will Definitely use cube smart for my next storage needs.
Shea Chandler
December 9, 2019
This is our second time at this cube smart location.
Cheyenne Julian
December 9, 2019
Jenna was super welcoming and very transparent about everything!! Very professional and helped me find the best unit for my needs.
SunTan hands
December 7, 2019
Great place to keep your things
Bernicio Vasquez
November 30, 2019
They were helpful very willing to show us around .
Jace Olson
November 29, 2019
Julian Priebe
November 29, 2019
Great place to store your stuff. Christopher is awesome. I moved everything out and he had us processed to leave before we called. Will use this location again in the future if we need storage.
Ruth Price
November 27, 2019
Awesome experience. Thank you Jenna.
Shay Hollinger
November 17, 2019
Fast and easy. Great price as well.
Taylor Best
October 20, 2019
Spencer Colby
October 15, 2019
Manager is great.
Emma Sawyer
October 9, 2019
Kenny Brown
October 7, 2019
Rebecca Barnes
October 6, 2019
Convenient location but seems to be old or run down .
Josh
September 9, 2019
CubeSmart is very nice place will Kip's storage unit no pests, very good customer service. they also have great deals I ended up getting my first month of my storage unit for free, I would definitely recommend CubeSmart to anybody looking for a storage unit.
Ella Cruz
September 3, 2019
awesome customer service.
Erynne Finn
August 27, 2019
Mindy Stepp
August 12, 2019
Decent pricing for the area.
Curating Style
July 31, 2019
Quick and pleasant customer service
charles nicely
July 29, 2019
Too expensive, 5x10 for 105 is not ad good as a 5x15 for the same price at a public place for storage
Dusty Gibson
July 12, 2019
Ethan Miller
July 1, 2019
The manager was quick, kind, and professional. The facility isn't the newest, but it was clean and I would store there again.
Wes Brooks Malvini
June 26, 2019
Carlos Aragon
June 21, 2019
Chris M
June 4, 2019
Booked a unit online. Arrived to sign the paperwork and was told that I had a wall in the middle of my unit. It was two smaller units next to each other, not the size I reserved online. Decided to see if i could make it work. Couldn't. The solution they offered was to upgrade to a larger unit. That's fine. Having to pay all the admin fees again...that wasnt fine. But did it anyways. Had my own lock. So that was nice. Except they welded brackets on the doors so only the locks they sold fit. Awesome.
Amber Porter
June 1, 2019
Tina Bonelli
May 30, 2019
Di Sco
April 13, 2019
Cari Kaiser
March 29, 2019
Wow. I was treated so well here. The process was super smooth and easy and I was even escorted on a golf cart to my storage unit. How swell! What a lovely bunch of people. They were super helpful and the facility is a lot larger than you think. So there are lots of options and the added bonus of great security. A+ in my opinion.
Leon Paulos
March 16, 2019
excellent attitude and super clean facility
Heather Yazzie
March 5, 2019
Luke Oneal
February 28, 2019
Margaret Rijkelijkhuizen
February 9, 2019
Easy access, helpful personnel. Reasonable price
Neleon Wilkerson
January 30, 2019
Christopher Chadwick in the 900 E Murray store is amazing!! Great guy very professional! Will definitely do business with him again!
Kevin Rowe
January 14, 2019
Chris is always very helpful and kind. Whenever I have a problem, he always takes the time to make sure the issue is solved. Thanks Chris for all the help!
andreya pedraza
January 11, 2019
Flako Sanchez
December 27, 2018
Jason Havlicek
December 22, 2018
Kelly Muir
November 26, 2018
Aubrey Hyland
November 5, 2018
Regina was amazing! She was very kind, very knowledgeable and easy to talk to. It was a very simple process and she walked me through everything with great understanding. I am very glad we chose to come here!
Iris Mason
October 24, 2018
So far so good.
Aaron Roberts
October 24, 2018
TG Riley
September 27, 2018
Ronnie Woodard
September 2, 2018
Adam Holm
August 30, 2018
Expensive
Andy Whytock
August 27, 2018
Ash Dupin
July 10, 2018
Awesome security and storage for a fair price
Laura Echols
May 23, 2018
Prices keep going up but good people
michael hopkins
April 14, 2018
Stored some stuff for a few months. Great service and NO CONTRACt.
radgalut
April 9, 2018
Great customer service
Sarah Mars
March 23, 2018
REGINA IS THE BEST! She was so helpful and kind. I feel safe with my things here while I'm moving. Thanks!!!
Doug Florence
March 18, 2018
Travis Brady
February 20, 2018
Dndbash
January 2, 2018
I had to find a place to store all my belongings. I had lost my husband and then my mother got sick so I had to move in with her to take care of her. I have now lost her and trying to get things moved out so I can figure out how to move my stuff out of storage. When I first started with cubesmart I asked if I could have the payment date be on the 5th of the month. The manager told me no the date couldn't be changed but since that is when my checks come I end up paying a late fee every month. They keep increasing my rent so now I am paying over $100 a month more than when I signed up. It just keeps going up. The times I try to call to speak to someone no one ever picks up the phone. I see these lower prices online but for the customers they have currently they are gouging them. One of my first goals this year is to get my stuff out of there and be done with them. Very frustrated
ron jensen
November 20, 2017
Clerk is never there
Heidi Steed
October 23, 2017
Been happy here. My only complaint was a unit close to mine caught on fire. I don't blame them for it as im sure it was something stupid that was put in the storage unit. My complaint was the burnt stuff was left out for weeks following the fire blocking the drive way and causing people to have to go around. But my stuff has been safe and dry.
robert severin
October 12, 2017
Nice staff and very secure
James Middleton
October 2, 2017
Go to Regina or Chris, they are nothing short of brilliant.
Andrea J Ottley
September 27, 2017
Maria Eason
September 20, 2017
Anthony Butcher
July 26, 2017
Lisa Higham
July 22, 2017
Not sure how they are
Eric Mubiriki
June 29, 2017
She was very nice and she even served me before the opening time which was very cool.....thankyou very much
Tracie Swartz
June 23, 2017
Mark Cluff
June 5, 2017
Happy with your facility but quite upset with your policy for insurance. I have insurance for $25k and yet I'm forced to pay your $12 insurance fee for at least the 1st month. On top of that you have an admin fee nearly twice the amount of other facilities. You were the closest facility to my home so that is why i chose you but I certainly will not recommend you to anyone else!
Christopher “ava1anch3” Hayes
June 1, 2017
Tomoko Tanaka
May 5, 2017
The location is really convenient, the facility / storage units are clean, quick response to inquiries, and most of all, Gena, the area manager, is really helpful and super friendly! And when we found that the unit we booked was too small for us, Gena quickly check the bigger unit's availability and change ours to bigger one. Thank you so much for your help!!
Jack Algee
May 5, 2017
They always take care of me
Babeyface Sullivan
April 7, 2017
Great great great great great experience! Would recommend to everyone. Genuine and caring. Now if only they'd store my stuff for free! ;)Thanks for all your help, Gina!
Sarah Nicely
April 2, 2017
The staff was friendly. But the system wouldn't work properly. The most frustrating thing was when booking my reservation online it said 1st month free. So I ask when I arrive she said no problem. It is even advertised on the Marquee sign out front.turns out it didn't save on the reservation email so there is nothing they could do. I will definitely be looking for other accommodation that do what they say they will.
A Google User
March 27, 2017
Regina Guzman the manager there is brilliant.
Hello R
March 25, 2017
So bad so bad they never answer your call and they never be there first day I get insurance and all my books they get wet and they didn't caver it
Daniel Bobst
February 8, 2017
Great staff. Very helpful.
Rylexori Aeonoptryx
February 6, 2017
DO NOT RENT HERE YOU WILL BRING SO MUCH FRUSTRATION IN YOUR LIFE IF YOU DO This storage place doesn't know what's going on I called 2 days a head to get the moving truck they advertise they were even aware of my reservation for the truck the second thing they messed upon is that they don't even program you access code in when you pay for the unit you have to call customer service multiple times to get even in the storage unit you just rented also
Casey Bloodworth
January 31, 2017
Joe Donaldson
December 9, 2016
Great staff, easy access, very secure, and reasonable prices.
Juan C. Perez
December 6, 2016
Great service, very friendly and professional. I rented two unit's I will get one more a soon is available.
Doc Pink
November 21, 2016
Reserving unit is easy, just go online find a unit size and price that works for you. They don't mention the 1 x processing fee or insurance fee which would have been nice to know ahead of time, especially for anyone who hasn't rented a storage unit before. Staff is friendly. At this location the phones were down for several days and their internet connection is not good so it takes time just waiting. Otherwise all good.
Vani Scougale
November 19, 2016
Very knowledgeable. Regina showed us the different sized units they had available and clearly explained everything. Both of the employees we met were friendly and helpful. All around great experience! I feel safe storing our stuff here.
Jourdan Sheldon
November 16, 2016
Super friendly and approachable staff, easy online bill pay, and definitely the best price for a 10 x 12 within a five mile radius at time I began leasing!
Julie Rasmussen
October 15, 2016
risha snow
September 6, 2016
Great customer service at this location always willing to work with you as long as you keep in touch.
Elgin Powell
August 8, 2016
Jilberto Mayoral
August 2, 2016
The gal was very fast and efficient! She was working 7/31 and had me in and out including a tour! She even had other customers and was very focused on getting the paperwork ready for the storage.
Stacey Martin
July 26, 2016
UPDATE: IM still here cuz I can't afford to move. to OWNER, I just saw your comment. i will do that now. i don't want to pay insurance anymore! ...I went with cubesmart because after researching several places, they run about $10 less than other places... when i got there i was told they reqruire me to buy insurance for $12 EVERY MONTH!! Well, my friend waited oitside with his truck full of my stuff so i got the unit. When i called the next day, the mgr told me the insurance is required by law. What statute, i asked. He said hed get back yo me. He never has, that eas in March. Im moving as soon as possible. The clerk was rude. He drove me in the golf cart to see the unit, splashong through puddles, rippin around corners. I almost fell out.
Kevin Washington
July 12, 2016
The staff at CubeSmart was very professional, helpful, and understanding. I feel very good about my decision to go with this company.
Doug Rideout
July 11, 2016
Staff was very helpful and friendly. The facility was clean and it was easy to maneuver our trailer through it.
Jarred Nevens
July 6, 2016
These guys are AWESOME! The management team of Regina and Haleigh couldn't be better to work with. They are both VERY professional, helpful and flexible. I just moved things into 2 of their units, over the weekend. So far we have ZERO complaints. They are just great to work with and I highly recommend them.
Miguel Arellano
June 23, 2016
They are nice enough. But the prices increase every year. Yet they never offer anything new. I started paying $39 a month for a 5x10. 3 yrs later. I'm paying $77 a month. Never missed a payment. Not happy. And read any contract carefully because they will try to scam you. They lied about info on my contract. Do yourself good and go somewhere else.
Andy Barraco
June 2, 2016
Chuck BX
May 15, 2016
I reserved a unit that was too small for my needs when I got to see it, manager Tyler was very helpful in finding another unit that was more than adequate, and even knocked off $10 from the original monthly price. Very pleased with my experience here.
Jake Clark
May 10, 2016
JACK ADKINS
April 12, 2016
PROCESSING WAS EASY , FRIENDLY, FAST.
Terry Webber
March 6, 2016
We were asked to give the storage unit key to the manager so that they could do some repairs on my wife's mothers storage unit that she had been paying on for 4 years. 6 months later my mother in law died. We asked for the key back so that we could clean out the unit. The manager said that we needed a Death Certificate and a birth certificate for my wife. He then added that birth certificated could be faked and that was a concern for him, and that he would have to consult with his attorney and call us back . After not hearing from him we brought in the Death Certificate and birth certificate the next day. He told us that his lawyer told him that we would need a court order. I am a 100% disabled Veteran with two purple hearts. Needless to say this unfair treatment and stress was a trigger for my PTSD. I told him that my wife's brother is on his way from his home in Las Vegas to help clean out the storage unit, and we we don't have time to get a court order and that we need the key now! He asked me to leave the premises. I told him I wasn't going any where with out the key to our unit. He called the police and told them that he needed an officer to escort me off the property. While waiting for the police another employee on his 2nd day on the job, asked my wife if she had a trust from her mother and indeed she did. The manager said that he would have to check with his boss. We left and came back with the trust deed. We waited hours for him to fax all the trust paper work to his boss. We finally were given the key. We waited for my wife's brother to finally open the door to the unit. The first thing out of his mouth was "where is the 4 boxes of new tools that were stacked by the door?" It became quit obvious to us why this manager did not want us to get the key to our unit. I wanted to call the police to report our stolen tools most likely stolen by this manager, but my wife and brother in law did not want to deal with more stress. You see the storage unit belonging to my deceased mother in law had none of her stuff it was full of her son's stuff who was in the hospital dying from Parkenson/Lewy Body Disease. We came back the next day with family members to help clean out the storage unit. This manager kept coming to our unit harassing us. I told him that he has caused way to much stress for my wife and that he needed to stay away from us and not talk to my wife or I was going to call the police for harassment. What a night mare. So if you need a storage unit and you don't really care if they steal your stuff and if you like to be harassed over and over by a power hungry little idiot, then by all means this is the place for you!
Robert Nebeker
February 4, 2016
Reserved on line. Came in the next day everything was ready for us we signed bought a lock and were done in no time. Had visited several other storage places but none were as high a quality as your establishment. The help was excellent very informative as to what was around us and where to go to get things , I will let everyone I know what a great place you have. Thank You Robert Nebeker,
Patrick Martinez
January 31, 2016
Jennifer Hanger
December 22, 2015
Mariana Bautista
July 16, 2014
We paid and unit it's locked for no reason
