Hello! Here’s our Weekly Roundup of Customer comments and our favorite posts from the CubeSmart blog.
You Said It!
…On Twitter & Facebook
Borrowing for my birthday party lol(at @CubeSmart Self Storage in Southfield, MI) https://t.co/vpIUksb62f
— Lynn Haliburton(@LHaliburton) August 5, 2016
…In Reviews
“Have had a great experience so far with this place! Super awesome customer service, Larisa is awesome! Fair prices, clean units, security cameras and gate, perfect location. Exactly what I was looking for! Would recommend and use in the future!”
Brittany S. | Littleton, CO
“Moving is always a stressful event, but the folks at CubeSmart were 100% helpful and cooperative. Every question I had they were quick to answer; every request I made they took care of. I couldn’t have asked for better service or a better experience. Kudos to Kristen, Chad, Renee and Amber. The place was clean and efficient. Carts were available for hauling things from the truck to the unit, and I feel like my goods will be safe. The climate control makes a difference, too.”
Calvo V. | Queen Creek, AZ
“The manager onsite has been outstanding. Chuck is attentive each time I have gone to my unit, assisting me without asking, from guiding my large Class A motorhome in to making sure I knew how to get in and out of the secured areas. Very happy with this storage center.”
Rebecca L. | Old Hickory, TN
Worth the Read…
Getting Street-Smart: CubeSmart Self-Storage Facility in Woodhaven, Queens
Part of our Street-Smart series, this week we introduce our Woodhaven, Queens CubeSmart and the thriving business district, beautiful park, and quiet residential streets.
“Remnants of Woodhaven’s lush landscape of the past still stand in Forest Park. With over 500 acres of hiking trails, bridle paths, and sports fields, it’s the perfect place to relax and enjoy the outdoors after a morning move into storage.”
CubeSmart Awarded Best Customer Service by Inside Self-Storage’s 2016 Best of Business Campaign
We are excited to announce that we have been named the Best Customer Service award winner from Inside Self-Storage’s (ISS) 2016 Best of Business reader-choice poll, an annual campaign that solicits “Best of Business” votes from self-storage industry professionals.
“Every customer interaction point is an opportunity to create a strong customer experience and our team does an outstanding job of making the most of these customer service opportunities.” – Christopher P. Marr, CubeSmart’s President and Chief Executive Officer
Beat the Heat this Summer in Houston
As part of our City Moving Guides, Houston expert Vicki Powers cools us down with a ton of great activities to do in the sweltering, Texas heat this summer.
“Skip the typical movie theaters and visit Houston Museum of Natural Science (HMNS) for special movie presentations. Its Giant Screen Theater (60 ft. x 80 ft.) offers 3D documentaries with captivating video.”
…on Twitter & Facebook
Get the dimensions to build the perfect his & hers closets pic.twitter.com/2vD18kbRI4
— CubeSmart Storage (@CubeSmart) August 5, 2016
Stay organized while cleaning out even the messiest closet with these labeled boxes #SmartTip pic.twitter.com/zTR9vB0jow
— CubeSmart Storage (@CubeSmart) August 4, 2016
Featured Jobs of the Week
Bilingual Retail Sales Associate (English/Spanish) – Santa Ana, CA
CubeSmart is looking for a Bilingual Retail Sales Associate who can bring WOW! to our team by providing outstanding customer service. They will play a key role in bringing our Customers storage with better options and superior service. Their role will involve recommending appropriate unit sizes and services based on individual Customers’ needs, understanding and explaining the leasing process to Customers, operating a Point of Sale (POS) system and taking payments, and processing daily, weekly, monthly, and annual reports.
Accounts Payable Representative – Malvern, PA
The Accounts Payable Representative is responsible for working with outside vendors and internal teammates to review and accurately process all invoices through the Accounting system. They will collaborate with teammates to research and resolve account discrepancies by contacting vendors or field representatives to verify information and address issues regarding open invoices and payment delays.
Divisional Trainer – Baltimore, MD
The Divisional Trainer will collaborate with the Director of Training, Division Management, and Field Training Specialists to create and execute a learning strategy for the division and present training to all teammates. The process will involve assessing and reengineering existing programs, analyzing gaps, and developing a platform that will provide learning and development opportunities throughout various experience levels.
